QUESTION 11 OF 35

Our Flight Attendants, are responsible for ensuring the safety of our passengers. What steps would you take if you felt there was a safety threat?

Virgin Atlantic needs to ensure that anyone they'd consider bringing onboard would only contribute to their "great team of support staff to make sure safety and security are never compromised." They are counting on every employee to preserve their reputation and retain the trust of their passengers at all costs. So offer your interviewer insight into your approach, and what you would identify as an unsafe situation, aside from an inflight emergency, which was already covered in this set.

"My reaction to a safety threat would rely on my on-the-job training. I would want to make sure that I follow company protocol and safety regulations. I believe that if faced with a safety threat, I would do everything to ensure passengers remained calm."

"I have taken several courses and on the job training sessions, have a lot of experience, and am well trained on how to react in urgent, distressed, and mayday situations. In any emergency, my first course of action is to ensure the passengers are prepared."

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

This is where I believe training kicks in. There’s a reason crew are trained to high standards so we act in a coordinated manner to reduce any risk onboard. My concerns would normally be discreetly raised with a colleague to assess if possible then steps taken.

Jaymie's Feedback

You first refer to your training, demonstrating you can retain information and adhere to policies, even under pressure. You're also able to collaborate with team members to decide the best course of action. Good job!

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Virgin Atlantic Mock Interview

Our Flight Attendants, are responsible for ensuring the safety of our passengers. What steps would you take if you felt there was a safety threat?

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