Deloitte HireVue Interview Questions & Answers
Below is a list of our Deloitte interview questions. Click on any interview question to view our answer advice and answer examples. You may view 10 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Behavioral Questions
- 2. Career Goals Questions
- 3. Communication Questions
- 4. Compatibility Questions
- 5. Competency Questions
- 6. Conflict Questions
- 7. Creative Thinking Questions
- 8. Experience Questions
- 9. Job Satisfaction Questions
- 10. Problem Solving Questions
- 11. Salary Questions
- 12. Stress Questions
- 13. Teamwork Questions
Behavioral
1. Tell us about yourself.
Focus Your Answer On
This introductory question will help them gauge how professional you are and how well your personality will fit in with the rest of the team. You'll want to answer as professionally and succinctly as possible. Before the interview, compose a capsule bio of about 200 words that describes your life as relevant to the position. You can include personal information such as where you were born, a blurb about your parents and upbringing, educational and professional achievements, and why you are here today. Rehearse it, ensuring you come across as relaxed, interesting, and relatable.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
HireVue uses proprietary machine learning algorithms that analyze data points in the video interview to predict a candidate's future job performance. HireVue assesses those data points to identify the top performers and those most suited to the company's goals and culture. You'll be allowed roughly 20-30 seconds per question to formulate your response. You'll get roughly three minutes to record each answer. You won't be given any second takes and will only get one opportunity to deliver your answers, so practice. Some questions may take longer to answer than others, depending on the questions. Take only as much time as you need.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I'm Kris. I was born in Portland, Maine, and was super interested in business management since I worked at my grandfather's convenience store as a boy. I then went to college and earned a Bachelor's degree in business management, graduating with honors. I landed my first job straight out of college, where I've worked hard to accomplish many of the career goals I set for myself..."
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As an external audit manager, I am responsible for leading teams of auditors in reviewing and evaluating the financial records of client organizations. This involves overseeing the planning, execution, and reporting phases of the audit process to ensure that all audit objectives are met and all relevant risks are identified and addressed.
In addition to my technical expertise, I also possess strong leadership and communication skills. I am able to effectively manage and motivate team members, communicate complex financial information to clients and stakeholders, and build strong relationships with clients and colleagues.
Overall, I am a dedicated and detail-oriented professional with a passion for delivering high-quality audit services that add value to clients and help them achieve their business objective"
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Behavioral
2. How do you like to spend your free time?
Focus Your Answer On
This question aims to get you out of interview mode and to relax. It will contrast your more professional interview performance and determine when you are more truthful and open versus more guarded and reserved. It will also help the hiring authority evaluate how well your personality will potentially fit into their team. The less guarded you are about your personal life, the more it shows you'll be able to foster interpersonal work relationships. Feel free to share anything you feel makes you interesting or memorable. Find relatable points of common interest.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Practice in front of your computer's camera, trying to at the camera lens rather than at yourself. Maintain eye contact in front of the camera as if you're speaking face-to-face with a person. If you can align your interests with what this opportunity offers, all the better.
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Answer Example
"I'm a big gamer. I especially spend a lot of time on Fortnite. My uncle taught me early on the value of having good sportsmanship. So, I earned the moniker, The Saint. I don't get caught up in the negative aspects of that culture. One of the things I love about it is connecting with people from different cultures around the world. It also helps me stay connected with my cousins, who live far away."
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Behavioral
3. What are your strengths?
Focus Your Answer On
This question tests your honesty in the interview process. It's a constant challenge for the interviewer to find out whether the candidate is being forthright or doing their best to tell them what they think they want to hear to land the job. Be conscious of your body language throughout the interview process. Keep your answers varied but consistent. Your consistency in how you present yourself will reveal how consistent you'll be in your work. Provide strengths that you feel speak to your work ethic and professionalism, skills or qualities which help lend to your accomplishments.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Even though you are talking to the algorithm, you want to imagine you're speaking to a real person. Try to appeal to the hiring authority who might review the recorded interview later. Showing your personality can go a long way, so try to keep it natural, as if you're in a live interview. Sounding too rehearsed can make you sound robotic and boring.
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Answer Example
"I'd say my greatest strength is my systems approaches for getting the error-free job done ahead of deadlines and with consistency. That allows me to stay productive and find more work to do when I'm ahead of the game. It also frees me up to step outside my comfort zone to do whatever it takes to help the team. I often set the pace, and I've been told I am a natural-born leader."
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As for analytical skills – I have been appreciated and lauded by every client for my ability to analyze the impact and effectiveness of the OCM training programs. Gather feedback, assess the results, and make necessary adjustments to the training plans to continually improve the training experience.
Finally, I am highly adept at engaging with various stakeholders, such as sponsors, management/leadership, employees, and external vendors. I can build very strong relationships and work collaboratively with all the stakeholders, addressing their concerns or resistance to change."
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Behavioral
4. Tell me about your weaknesses.
Focus Your Answer On
This question assesses your confidence, self-awareness, and honesty about your shortcomings. It will also help them determine if you allow your shortcomings to control you or if you actively pursue self-growth. Being able to admit to your weaknesses exhibits strength of character and exhibits you are taking your career and professional growth seriously. Choose shortcomings that benefit the greater good. A well-intentioned shortcoming or a growth opportunity you've self-identified that is integral to your career goals would be a good example. Practice being in a comfortable and confident headspace when answering this question.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
HireVue's proprietary machine learning algorithms collect verbal and non-verbal cues as data points, such as facial expressions, eye movements, body movements, clothing details, and vocal nuances. That information is then passed onto the company's hiring authority, depending on the package they've signed up for with the assessment vendor. Some request only the recorded videos and no assessment reports. Some request the report as well, while others request a screening and only receive those which pass the algorithm's tests. When the hiring authority receives the recorded interviews, it allows them to compare your performance with the other candidates who went through the HireVue interview sets. This process removes personal bias while simultaneously offering insights the recruiter may have otherwise missed.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I'd say my sense of empathy. In the past, when I've noticed a member of the team or a coworker suffering and going through something, I'd stop everything to help them. In the past, I'd let those good intentions impact the quality of my work by confusing these priorities. I've always been hypersensitive to other people's needs and place a lot of value on promoting harmony. My weakness was not being able to strike a balance, but I am very aware of this and have improved on maintaining my focus on the big picture."
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For instance, about a year ago my boss said she loved how action-oriented I am but that I could pay more focus on being precise, and detail-oriented in my work. I thought deeply about how to get better, and I realized that I did not ask enough questions when I got assignments, so I didn't fully understand which details were important. I’ve been practicing digging into the “why” of every assignment before beginning.
It is different for me, because I like to jump in and figure things out on my own, but by finding the right balance of asking the right questions and working independently I’ve seen a dramatic improvement in the last year of me delivering exactly what my boss needs."
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Career Goals
5. What does your ideal job opportunity look like?
Focus Your Answer On
By ascertaining your ideal job, they can see how closely your expectations align with what they offer and whether your expectations are above or below the mark. Ensure you are versed in all their key talking points, having researched their company through and through and aligned your ideals and pursuits with theirs.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
While preparing for your recorded on-camera interview, present yourself as a professional. You'll want your focus to be on you and not on your background, so try to eliminate all distractions. Make sure your space is quiet and void of any distracting noises. Also, keep in mind that your surroundings will be viewed as a reflection of you as a professional. So make sure your space is organized and work-appropriate. Dress in professional clothing appropriate to the role.
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Answer Example
"I want to work for a company where transparency is held in high regard, and the big picture is shared with one and all, where everyone is recognized and praised for their accomplishments and treated with equitable respect. Where teamwork is enhanced and camaraderie is strong. Where everyone's strengths are promoted and weaknesses never exploited."
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Career Goals
6. Why are you looking for a change?
Focus Your Answer On
They want to know your backstory. How you answer could speak to your planning and loyalty or raise potential red flags which could lower your professional worth. If you're still employed, they'll want to know why you are considering a different job. If you quit, they want to know why you did so before lining up another job. Focus your answer on your career planning, growth, advancement, development, and how you are seeking opportunities more aligned with your values.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
The assessment vendor will evaluate your answer for signs of dishonesty or exaggeration. They'll analyze verbal cues such as repeating a question before answering, speaking in sentence fragments, displaying a change in speech pattern, irregular speech, and rising and falling tone. The assessment vendor will also use nonverbal cues to evaluate your honesty, including gaze avoidance, the direction of your eyes, fidgeting, restless foot and leg movements, frequent body posture changes, grooming behaviors such as playing with hair or pressing your fingers to lips, stroking your chin, covering your mouth or your eyes, and excessive fidgeting. When your words don't match your gestures, your gestures will be seen as the truth. So maintain eye contact and confident body language, be comfortable, and speak from the heart.
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Answer Example
"I learned a lot from my employer but realized there wasn't enough growth opportunity to reach my goals. The company I'm working for is downsizing and allowed me to fill another role at the company. Unfortunately for both of us, it doesn't align with my career goals. I'm grateful for the experience and what I learned along the way. But I decided I wanted to move my career forward. Although they're sad to see me go, I do this with my current employer's blessings. I forged several great relationships there, and I've always been the type who builds bridges rather than burns them."
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Career Goals
7. Where do you see yourself in five years?
Focus Your Answer On
Before they can determine your fit into their culture, they're curious to find out your goals and whether those goals line up with theirs. Are you committed to the role for which you're applying, or are looking to temporarily fill an employment gap? Customize your five-year career plan to this position, their work culture, and their opportunities for growth within. Align your goals with theirs.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
When researching their website, take note of their statements and language, and try to naturally integrate them into your answers. This will inform them that you've identified them as an ideal match for what you are looking for. For example, the following text was taken from their website:
"Are you someone who loves to develop and share great ideas? Do you believe that your insights can help drive us forward? Perfect. We do, too. In our entrepreneurial and fast-moving work environment, you can definitely find a place to thrive. And by thrive, we mean that you can share your creativity, express your passions and grow in your very own way. Ready to unleash your true potential? Join our unique culture where you can take on responsibility at every level - whether in terms of ideas, projects or teams. Thrive with us, and get involved where your true passions lie."
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Answer Example
"Drafting another five-year career plan, feeling proud of what I've accomplished up to that point. I imagine the goals I draft then will be mutually beneficial to my future employer and teams and aimed at long-term continual growth well into the future."
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Career Goals
8. What area of Deloitte are you most interested in?
Focus Your Answer On
This question aims to assess how knowledgeable you are about their company and the opportunities for growth their company presents. How you answer this question will offer insights into your work ethic while preparing for something important, how familiar you are with Deloitte, and how familiar you are with the position. It'll also reveal how well your future goals align with the opportunities this position could provide for your career and the level of your ambition.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Make your responses as structured and concise as possible. Avoid rambling or delivering roundabout answers. Choose your words carefully. Avoid using words that have negative connotations. Instead, use positive professional adjectives to describe yourself and your situations, such as persistent, genuine, patient, enthusiastic, disciplined, and passionate. Spend some time looking up terms that you feel best apply to you or are naturally part of your vocabulary. When speaking, moderate your tone and the speed at which you talk. Speaking too fast will make you come across as nervous. So try to speak more slowly and to come across as relaxed, as if you are an equal speaking among your peers.
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Answer Example
"This position feels like the perfect starting point for me in the company. I am intrigued by all the possibilities this company presents for growing my career from within, which I am open to discussing further. But, I acknowledge there is a lot to learn, and there may be avenues that might be a better fit, which I am not yet aware of. In truth, my ideal is to find a company with similar ideals and principles as my own. Once I've found that company, I am interested in long-term collaboration, and the potential I see at Deloitte places it at the top of my list for career pursuits."
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Communication
9. Describe a time you disagreed with your manager.
Focus Your Answer On
This question will evaluate how you deal with those in positions of authority and how well you communicate with them. They want to know if your approach is proactive and supportive or reactive and defensive. Share how you support your teams and your leaders' vision. Be humble, calm, and professional while sharing your scope of the big-picture.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Remember, the AI of the assessment vendor will screen you for how well you communicate. Pay close attention to your choice of words and what they might indicate. Speak slowly. Enunciate and try not to stutter or take long pauses. Practice in front of the camera and record your voice while answering some of these questions. Keep an ear out for any stutters, awkward pauses, or your use of any speech crutch words or tics, such as "uh," "like," "um," "you know," "so on and so forth," "and," "well," "but," "so," "ah," "er," and "etcetera." That will present you as a clearer communicator and more of a professional.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I reached out to a supervisor for help with a project when my teammate, who was helping with this project, was out of work for an extended time. This supervisor agreed and assigned a teammate whose skills were not a good match for the project. This was one of their weak points. Then this coworker confided in me that they believed this supervisor was always setting them up for failure by assigning tasks that were their weak points. So I captured the attention of this supervisor and explained that by assigning this coworker to this project, they were exploiting their weaknesses rather than promoting their strengths. They disagreed, claiming this coworker had to step out of their comfort zone. So, I did the best I could to train this individual while delivering on time. But this took longer than if I'd worked on the project alone."
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I eventually had to ask a colleague who was not as busy to help me which helped the team complete the task with the timeline given."
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In one particular instance, my partner and I disagreed on the scope of an audit procedure. While my partner believed that the procedure was necessary, I felt that it was redundant and would not add value to the audit process. We discussed our differing viewpoints and the reasons behind them. I presented my arguments and supporting evidence to my partner, and we had a healthy debate on the matter.
Ultimately, we came to a mutual agreement and decided to modify the scope of the procedure to better align with the audit objectives. Throughout the process, we maintained open communication and a professional approach, which allowed us to arrive at a solution that was in the best interest of the client and the audit team."
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Communication
10. Describe a time you had to say no to a client.
Focus Your Answer On
They are trying to evaluate your commitment to the customer experience, regardless of the circumstances. Most companies have specific solutions they offer customers when an issue arises, and sometimes you have to get creative. Therefore, being unable to meet a customer's demand doesn't necessarily mean their issue cannot be resolved positively. This question explores your background in customer service and whether you deliver an exemplary customer-centric experience. How you respond to this question should reveal how well-suited you are to this role.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
When delivering your answers, try not to be in the emotional state of that moment but rather in the emotional state you want to convey. Speak honestly and with authentic sincerity. If the example you've thought of doesn't fit that mold, think of another. If you had to say no to a customer, it should come from a place of helpful professionalism and empathy. Nonverbal cues for empathy are slightly tilting your head, nodding slowly, keeping your palms open, maintaining eye contact, smiling softly, and slightly raising your eyebrows.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I dealt with a client a while ago whose expectations were unrealistic. They came into this request knowing it was against policy. But I think they purposefully set their expectations rather high as a bargaining chip. About halfway through, we started laughing when they realized they weren't getting anywhere. I never got frustrated, and they knew better. Eventually, I cheerfully let them know I had every intention of doing everything I could for them and that it would be easier if I worked as I usually did to meet their expectations. We laughed, and in the end, they realized they didn't have to go through this routine with me. But the client explained it was necessary with so many other companies they deal with. I told them we weren't like everyone else and that our go-to was above and beyond without being asked for it."
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Communication
11. What would you do if two competing managers assigned you urgent tasks at the same time?
Focus Your Answer On
This question evaluates how well you'll perform under stress and how you prioritize the team's needs. It also examines the level of respect you hold for those in positions of authority and your communication skills. Formulate an answer that conveys your scope of the big-picture and what it takes to support the vision of your leaders. Share how you strive to bridge the gap when a communication breakdown occurs.
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What You Need to Know
Make sure you are in a relatively quiet place with as little background noise as possible. The camera angle should be at eye level. Positioned too low, and you will come across as domineering. Too high, and you'll seem too weak or small. So center it, and make sure your lighting is equally balanced. Be mindful of your facial expressions. Furrowing your brow while concentrating on how to answer a question can be misinterpreted by the algorithm as exhibiting anger and raise a red flag.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I would be as amenable and as much of a team player as possible. I'd inform the second manager that their task conflicts with the direction I'd been given by the previous manager. Then I'd ask the second manager for clarity. If they told me to disregard my previous manager's instructions and prioritize the direction they've given me, I'd continue to be a team player. But I wouldn't assume they'd close that communication loop. So I'd take extra measures to inform the first manager of the second manager's competing priorities. If this continued to be an issue, I would suggest they come back to me together to clarify where to focus my talents. I can only be responsible for my actions, acting appropriately, professionally, to my standard, and with integrity. The rest would be up to them."
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Compatibility
12. Why Deloitte?
Focus Your Answer On
Anyone bringing on a new employee wants to gauge how well they'll fit into their work environment by their like-mindedness and the lengths to which they've researched the position. By testing a candidate's company knowledge, they'll get a better sense of how well they've prepared for a project, which speaks to their work ethic. Identify what working for them could offer your career. Ask if it feels like a good fit. If so, incorporate their language into your own, yet in a manner according to your nature. Try not to sound forced. Be humble yet determined while you exude the confidence necessary for success. Answer with sincerity.
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What You Need to Know
The assessment vendor will evaluate your confidence and whether you believe you're the right fit for this opportunity for the right reasons. Your answer will help them determine if you are shooting for the stars or a more realistic target. How informed you are and the language you use will get you closer to success. As Deloitte states on their website;
"At Deloitte, we care about making an impact that truly matters: for our people, clients and society. Together, we foster a culture in which our people feel empowered to drive positive change every day. Do you appreciate working with others and building on other's mutual success? You, too, can become part of our open, inclusive, and collaborative culture.
On their own, our people are impressive. Together, we form part of something much bigger, much stronger. We celebrate differing opinions, ideas, cultures, and backgrounds. We embrace diversity in all forms and value uniqueness."
Written by Kevin Downey on October 13th, 2022
Answer Example
"Deloitte's sense of collaboration, team building, and approach to innovation resonate with me, and I already embrace and live by your company's core values. It feels like the right fit and is honestly my top choice."
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Compatibility
13. Why should we hire you?
Focus Your Answer On
This question assesses whether you can identify what sets you apart from the other candidates and makes you uniquely qualified for this position. The ten most common hireable traits a recruiter looks for are confidence, honesty, strong communication skills, adaptability and flexibility, reliability, attention to detail, self-motivation, a strong work ethic, and being a team player with a positive attitude.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
The assessment vendor will study your behavior and verbal and non-verbal cues to determine whether you believe in what you are saying and if you can identify what makes you uniquely qualified for this position. Maintain eye contact and confident body language. Try to relax in a comfortable position, be in a confident head space, and speak from the heart.
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Answer Example
"I read up on companies that are pioneers towards innovation and the unconventional work models that help them yield those results. I see myself thriving in an environment like that. I want to work somewhere that fosters an environment that allows me to give my best. I aim to over-deliver and put in my best because I love what I do, and when you enjoy doing what you do, you'll do a good job. I want to work somewhere where I'll love where I work. Based on everything I've read about your work environment and culture, it seems like there's a lot of potential there."
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Competency
14. What do you know about Deloitte Consulting?
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This question tests the level of your drive and ambition and whether it aligns with what they are looking for in a candidate. They're not interested in working with someone who just wants a job. They want to hire someone who seems driven to compete for the opportunity they provide. What do they stand to offer your career, and what do they expect in return? Research the company, mission statement, and core values and determine how well you fit their mold.
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What You Need to Know
Here is a statement copied from their website: "What is the work culture like at Deloitte? Our culture is built on inclusion, collaboration, high performance, and opportunity. That combination helps our professionals make a difference individually and collectively. And it makes Deloitte one of the most rewarding places to work."
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Answer Example
"Deloitte was founded by William Welch Deloitte in London in 1845 and expanded into the United States in 1890 and is headquartered in London, United Kingdom. They are the largest professional services network by revenue and number of professionals in the world and considered one of the Big Four accounting firms along with EY, KPMG, and PricewaterhouseCoopers. They provide audit, consulting, financial advisory, risk advisory, tax, and legal services and are the third-largest privately owned company in the United States."
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Competency
15. Share something you’re really excited about in your field.
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This question tests how seriously you take your career, how engaged you are with staying ahead of the curve, and whether you could be a trusted resource for your field. The Hirevue software will evaluate how you react to this question and how concise your answer is. It will also evaluate how consistent your answers are in contrast to other questions in this set and whether you are the professional you claim to be. Read up on the breaking news in your field, or revisit something noteworthy that you've read and were enthusiastic about, so they're fresh in your mind before the interview.
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What You Need to Know
Try to come across as consistently prepared and ready to answer any question. Enunciate your words and try not to stutter or have long pauses. Speak slowly and communicate clearly. Maintain eye contact while exuding confidence. Use positive professional terms while moderating your tone.
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Answer Example
"I'd say the developments in AI Entrepreneurship. I recently read about this in an article on Deloitte's Insights news blog. About their insights on Artificial Intelligence as potentially the most impactful technology of our generation. How we find and consume media, communicate with others, and move about in our environments already affects several aspects of human life and increasingly catalyzes the global economy."
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Competency
16. What do you bring to the team?
Focus Your Answer On
This question allows you to share your philosophy towards teamwork and work ethic and speak to your merits. How you answer will offer insights into your unique skill sets and the value you place on your working relationships. Thoroughly research the position to gain as much insight into their goals and culture as possible, and determine how they align with the unique skills you possess that could benefit them. Be professional and concise.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
The assessment vendor will evaluate the confidence you convey while answering. When your words don't match your gestures, your gestures will be seen as the truth. Show your personality. Discuss what you have to offer. Share how you weigh success and what success means to you across all fronts - short-term goals, long-term goals, and the big picture.
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Answer Example
"I have a can-do attitude. The only thing we have any control over is our attitude. I always see the glass as half-full. When someone comes up with an idea, I never say, 'It can't be done because of XYZ.' Rather, I will say, 'To achieve that goal, we'd have to overcome XYC.' Where there is a will, there is a way."
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Conflict
17. Tell us about a time you had a conflict at work.
Focus Your Answer On
This behavioral question will offer a meaningful glimpse into your mediation and negotiation skills. Showcase your initiative while focusing on solutions rather than problems and the situation rather than any one person as the source of the conflict. Exemplify how effective you are at diplomacy while working swiftly towards a communal end goal, with the team's welfare as your priority.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
The assessment vendor's algorithm will study you for any defensive cues as you share your experience of a conflict situation at work. You'll want to come across as emotionally mature while not regressing into the emotion of that conflict. Avoid any defensive behavior, posturing, movements, or gestures which could be interpreted as insecure, closed-off, unapproachable, hostile, or disinterested. In this regard, trying to come across as a strong figure could betray your narrative. Instead, coming across as confident and relaxed suggests your true strength comes from within.
Written by Kevin Downey on October 13th, 2022
Answer Example
"A coworker was interested in competing for a leadership position. A new location was about to open, and several employees were enticed by those few leadership positions about to open up. I liked this coworker and offered some suggestions to help them out. But they took the advice all wrong and accused me of trying to undermine their efforts in landing that promotion. My only motivation was to help them. I took a step back and waited for things to settle. I then made extra efforts in my daily interactions with them to convey I was only interested in supporting their efforts. After they were passed up for the promotion, I told them I was sorry they didn't get the promotion. They then said they were sorry I didn't either. I told them I never threw my hat in the ring and the promotion wasn't conducive to my goals. They acted surprised and a little embarrassed. After that, our relationship returned to normal."
Written by Kevin Downey on October 13th, 2022
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Creative Thinking
18. How would you divide a cake into eight equal pieces with three cuts?
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This question is a brain teaser designed to test and observe your analytical skills in real time. Depending on how you go about teasing apart your answer, it will also help them determine your strengths as an analytical or interpersonal thinker. Try answering the question before looking up the answer. Vocalize your answer as you attempt to problem-solve it to practice your communication skills.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Remember, you want to maintain relaxed and confident body language and facial expressions. When confused or moving into a place of concentration, we tend to furrow our brow or redirect our gaze. However, the algorithm could easily misinterpret this as aggression or frustration. So instead, relax your brow and widen your eyes. Slightly tilt your head and nod slowly. Speak slowly and with ease.
Written by Kevin Downey on October 13th, 2022
Answer Example
"Make two cuts across the top and one cut sideways through the middle of the cake."
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Start by making two cuts across the cake horizontally, from one side to the other side. These cuts should be parallel to each other and at equal distances from the top and bottom of the cake.
Now, make a third cut vertically through the center of the cake, perpendicular to the previous two cuts. This will divide the cake into four equal quarters.
Finally, take one of the quarters and make a diagonal cut from one corner of the quarter to the opposite corner. Repeat this step with the remaining three quarters.
By following these steps, you will end up with eight equal pieces of cake."
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Experience
19. Walk me through your resume.
Focus Your Answer On
They've looked over your resume and researched you online. Now they're allowing you to explore your work history in more depth, fleshing out your experience and skill level in a more tangible way. Avoid reading your resume. That will prove redundant and suggest there is less to you than meets the eye. This question is your chance to tell your whole story. Discuss your working relationships, how you contributed in other ways to your team, the relationships you built at work, and how you advanced the goals of the team as a whole.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
The algorithm will monitor your eye movements and facial expressions. Maintain eye contact with the camera as if you're speaking face-to-face with a person while avoiding looking at yourself on the screen. It will also study your vocal inflections, such as placing stress or emphasis on certain words, stutters, or long pauses. Make sure to speak clearly and avoid speech crutches and long pauses.
You don't want to reiterate what they can read for themselves from your resume. Speak concisely and avoid rambling or not having any structure to your response. Compose a brief career statement that goes beyond what you've listed on your resume or cover letter. It can encapsulate some of the points on your resume but should be more fleshed out than the bare bones of what you've listed there. Let it speak to your journey as a professional while exploring your interpersonal skills and those traits that are less quantifiable on paper. Once you've composed it, rehearse it. Try not to come across as too rehearsed, since you don't want to sound wooden or dull. Know it by heart so you come across as natural.
Written by Kevin Downey on October 13th, 2022
Answer Example
"My first job working at XYZ limited started as an internship right out of college. After six months of interning, I transitioned into a full-time role. However, I felt as if my talents weren't being as valued, and there weren't many growth opportunities. They were more comfortable in my serving an administrative capacity at the time, and this wasn't the career path I was striving for. Then an opportunity presented itself at AAA Incorporated, where I worked for several years. I advanced through the ranks, ahead of my peers, advancing into several roles over the subsequent seven years. Recently they've suffered some cutbacks and the growth opportunities for advancement stalled, and I feel as if the opportunities presented here at Deloitte are more in line with my career goals at this stage in my career, which is what has led me here today."
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Experience
20. Tell me about your biggest failure at work.
Focus Your Answer On
The interviewer is digging deeper to determine how you deal with your setbacks. Someone who deflects blame or presents themselves as a victim will raise a red flag; a desirable candidate sees everything as a growth opportunity, takes ownership of their mistakes, and learns from their failures. Whatever your example, keep your answer focused on the learning experience. Describe your actions towards damage control and how you prioritized the team's needs over your interests. Break down the positive takeaways and the growth you achieved as a result.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
The assessment vendor will evaluate your non-verbal cues, facial expressions, eye movements, body movements, posture, tone, and choice of words. Answer the question honestly while exhibiting sincere integrity. Focus on the positives and how, despite your failure, your actions, and the overall outcome benefitted the team. Objectify the situation, exhibiting an emotionally mature perspective, and how you navigated this terrain, ultimately leading to a successful resolution.
Written by Kevin Downey on October 13th, 2022
Answer Example
"Early in my career, I trained a recruit. I told the employee what to do and how to do it but didn't explain why each step was important. They didn't understand the full impact each step had on the business, and, as a result, their quality of work didn't meet expectations. Since I was the one training them, the responsibility for their quality of work fell on my shoulders. Now, when I assign any task, I preface the objective of the work before I assign the tasks and explain how to get the work done. I learned this helps our staff take more pride in their work and feel they are a part of something bigger."
Written by Kevin Downey on October 13th, 2022
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Although it was disappointing to miss the deadline, I immediately took responsibility for my mistake and worked with my team to create an action plan to address the issue. We prioritized the most critical areas and worked collaboratively to complete the project as quickly and accurately as possible.
From this experience, I learned the importance of thoroughly assessing the complexity of a project and ensuring that all team members have a clear understanding of their roles and responsibilities. I also learned the value of clear and timely communication with all stakeholders. Since then, I have taken measures to improve my project management skills, including effective delegation and communication."
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Experience
21. Describe a situation where you went above and beyond in the workplace.
Focus Your Answer On
They're looking to recruit those who exhibit sound judgment, strong interpersonal skills, resourcefulness, self-discipline, leadership, and problem-solving skills. So, they want to know how reliable an employee you'll be. Your dedication, motivation, and work ethic should reveal whether your standard is to meet the demands of the job or rise above and beyond the call of duty.
Before your interview, put thought into how you define success. Study the job posting and job description. Be prepared, and offer an example of a time you went the extra mile. Relate your story with positivity and enthusiasm. Exude confidence in your abilities, speak comfortably, and take pride in your work.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Remember, your nonverbal cues are collected as data points. So when offering an example where you rose to the occasion, you want to come across as self-assured, confident, and proud. Some nonverbal cues that could betray your narrative are posture such as slouching, folding your arms, and protecting your neck. Also, don't waste time trying to recall the events while the recording is in progress. Those facial cues could also be misinterpreted. Go in thoroughly prepared.
Written by Kevin Downey on October 13th, 2022
Answer Example
"A coworker needed an extra set of eyes on their work to find the source of a problem with their data. I combed over their project, looking for an error in their findings, and I immediately noticed a discrepancy, but like them, I had difficulty tracing it back to their source. They said they went over their calculations and couldn't figure it out, and I had no luck. So I took a break, returned to the work I had to complete, and wrapped up my work at the end of my shift. Then I took a little extra approved overtime to dive back into solving this riddle. It was then I realized, in my arrogance, I assumed I would be able to identify quickly what they missed in their calculations. Knowing I have keen attention to detail, I realized I was missing something. I was looking in the wrong place. I combed over the information they compiled. We examined it together, and we were able to determine that the error existed before they extrapolated the data from its source. Amid the research on which they based their project, two numbers had been transposed. Digging deeper, we discovered this discrepancy was the source of another problem our management had been working on. Tying our issue to theirs, we corrected the course of two projects rather than just one. All I did was dig deeper, track it to its source, tracing it back along the directions it branched out to."
Written by Kevin Downey on October 13th, 2022
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In order to ensure that the audit was completed on time and with the required level of quality, I decided to step in and take on some of the additional workload. I worked longer hours, took on additional responsibilities, and helped to manage the remaining team members to ensure that everyone was working effectively and efficiently.
By going above and beyond my regular duties, I was able to help my team meet the client's expectations and deliver a successful audit, despite the challenging circumstances"
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Experience
22. How has your experience and training prepared you for working with Deloitte?
Focus Your Answer On
Marketing oneself can be a balancing act between sounding humble or coming off as an arrogant braggart. Before speaking to your merits and outlining your accomplishments in detail, it's crucial to research and find commonalities between your ideals and the core values of Deloitte and underline them in your answer. Once you've done your due diligence in this regard, you'll better be able to detail how what you've learned from those experiences has prepared you for this opportunity with Deloitte.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
When it comes to their core values and culture, you want to come across as already having a head start. You want to convey your like-mindedness and that it will take no time during your onboarding to get up to speed. You want to convey in principle that you are already one of them. Take a look at these excerpts from their mission statements and core values;
"Our shared values guide the way we behave in order to make a positive and enduring impact. Through our work, we serve the public interest by advancing business, reducing risk, and inspiring confidence. We develop leaders who thrive on working together to tackle the toughest challenges, preparing clients to succeed both now and in the future. In our marketplace, nothing is more important than our reputation and, accordingly, we commit to conducting business with honesty, distinctive quality, and high levels of professional behaviour. At the heart of Deloitte culture is the understanding that "we are all in this together." We place a premium on respect, fairness, and trust - working together to achieve our aspirations. We recognise potential, value varied skill sets and experience, reward performance, and provide opportunities for growth and leadership. We are committed to attracting, retaining, and advancing a diverse workforce, while fostering an inclusive culture where everyone feels a sense of belonging and can grow. We are committed to enable growth, achievement and pride for all. We work with a collaborative mindset and deliver tangible, measurable, attributable impact. We measure success not only by metrics, but also by strength of the relationships we build, the level of innovation we bring to solve problems, and the company we keep as deliver the best of Deloitte to the world."
Written by Kevin Downey on October 13th, 2022
Answer Example
"I frequently revisit my career plan and revise my goals accordingly, sometimes compulsively, as I take pride in how far I've come, and it helps me gauge how to take my success further. I've been working towards this moment for a while, and I feel every stage has prepared me for this moment."
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Additionally, I have received extensive training in auditing, including a thorough understanding of auditing standards and best practices. I have also developed strong project management and communication skills, which are essential for managing complex audit engagements and working effectively with clients and team members.
Furthermore, I am familiar with Deloitte's audit approach and methodologies, having worked with them in the past on joint engagements. This experience has given me insight into the firm's values and culture, and I am confident that I can contribute to Deloitte's success and help drive the growth of the audit practice.
Overall, my experience and training have prepared me to bring value to Deloitte as an external audit manager, and I am excited about the opportunity to work with such a highly respected firm."
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Experience
23. What would you consider your biggest professional accomplishment?
Focus Your Answer On
When sharing your example, it is important to frame it in the right context. Explain why this accomplishment was significant, how it acted as a milestone towards your goals, and why you were motivated to see it through. It is okay to brag a little when answering this question. Close your answer with where you hope this achievement will lead you on your career path.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Quite often, there is a rhyme and reason behind why a company asks the interview questions they ask. More often than not, they are aligned with a company's core values, mission statements, and value propositions.
For example, "Do you know what drives you? What makes you get up in the morning and feel proud at the end of each working day? We believe magic happens when you can pursue your passions and find meaning in what you do. You can truly make a difference and create an impact here.
To make this magic a reality, we encourage all our people and teams to find their real purpose and align it with ours. Because when you make an impact, we do too. Sound exciting? It is."
Written by Kevin Downey on October 13th, 2022
Answer Example
"One of my proudest accomplishments was exceeding the timeframes of my career plan this year. I developed a pretty good system for managing the timeframes of my goals and felt my ambitions were realistic. Yet I accomplished all the goals I'd set for myself for three years in one. I am the only one in charge of my development, and that's why I am here today."
Written by Kevin Downey on October 13th, 2022
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The engagement involved auditing the financial statements of multiple subsidiaries across different countries and required extensive coordination with local audit teams and stakeholders. It was a high-pressure engagement with tight deadlines and a significant amount of technical accounting and auditing issues to resolve.
To ensure the success of the engagement, I worked closely with the client to gain a deep understanding of their business and identified key risks and areas of focus for the audit. I also implemented a comprehensive audit plan, leveraging the strengths of my team and collaborating effectively with local audit teams.
Through effective communication, collaboration, and technical expertise, we were able to complete the engagement on time and to a high standard, providing the client with valuable insights and recommendations for improvement. This accomplishment not only showcased my ability to manage complex engagements but also reinforced the importance of building strong client relationships and teamwork.
Overall, I am proud of this accomplishment and grateful for the opportunity to contribute to the success of the client and my team."
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Job Satisfaction
24. What are you glad to be leaving behind at your last job?
Focus Your Answer On
Be honest about what you liked least while remaining focused on the positive takeaways from your experience. Avoid speaking poorly of former colleagues, as that will only reflect poorly on your interpersonal skills. Don't say anything to suggest your teammates failed to meet your unrealistic standards or expectations. Communicating such points will reflect more poorly on you than on them. So offer something situational while avoiding negative terms.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Even though you are sharing what you won't miss about your last job, you want to demonstrate your positive outlook and attitude. Keep your tone and choice of words consistent with the fondness you wish to convey. The algorithm will assess how consistent those non-verbal cues, body movements, and tone are with the example you relay. Avoid using negative words or terminology.
Written by Kevin Downey on October 13th, 2022
Answer Example
"The break room was my least favorite aspect of my last job. No one ever cleaned out the fridge or the microwave. I tried coming up with solutions, but no one adopted them. In every other way, everyone on our teams was all for kaizen. I'm also not a fan of the water cooler. They never cleaned it out, and everyone would congregate there and trap each other in conversation. I need to stay productive."
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That being said, as with any job, there may have been certain aspects that were more challenging or less enjoyable. However, I always strive to maintain a positive and proactive attitude, focusing on finding solutions rather than dwelling on problems.
In my previous role as an external audit manager of multinational companies, I had the opportunity to work on complex audit engagements and collaborate with a diverse range of clients and team members. While there may have been occasional difficulties, I view these experiences as opportunities for growth and learning.
In considering a new role with another audit firm, my focus is on the potential for new challenges, opportunities for growth, and alignment with the firm's values and culture. I am excited about the possibility of contributing my skills and expertise to a new team and working towards shared goals and objectives."
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Job Satisfaction
25. What did you love most about your last job?
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The interviewer asks this question to understand what motivates you, what inspires you, and which type of work environment suits you best. In understanding what you loved most about your last job, they'll better be able to determine whether they can meet or exceed your expectations. It could also inform them of the terms you are leaving your previous employer and whether you look fondly at that experience. It may also help them determine why you've chosen to pursue this opportunity. So stay positive, using professional terms. Focus on how they helped your career while expressing gratitude for the experience and the relationships you've built.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Try to make your responses as structured and concise as possible. Avoid rambling or delivering roundabout answers. It is recommended to use the STAR method when structuring your answers. Address each answer by first describing the SITUATION involved with your example. Then move into the TASK this situation required. Then share the ACTION you took and the RESULT of your actions. This method will add structure to your answers.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I loved everyone I worked with and enjoyed the work. I felt grateful that the workplace adopted several of my systems to improve workflow and prevent rework. They recognize you for your contributions. That makes me feel more vested in my work. Everyone encouraged each other and fostered growth and innovation."
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I enjoyed the challenge of working on complex audit engagements and collaborating with clients to help them achieve their goals. I also appreciated the opportunity to work with talented and dedicated colleagues who shared my passion for delivering high-quality work and providing exceptional client service.
In addition, I appreciated the culture of continuous learning and development that was fostered by my previous employer. The firm invested in training and development opportunities that helped me to stay up-to-date with emerging trends and best practices in auditing, which I found very valuable."
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Problem Solving
26. What was the most challenging situation you faced with a client?
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This question tests the consistency between your answers and what customer service looks like in action to you. That goes deeper than the meaning of a customer experience. Offer an example where you struck a balance between satisfying your customer in a manner that represented your brand while respecting the boundaries of a company's policies and protecting their assets. Share the avenues you took to help them, keeping your communication as open, amenable, and transparent as possible while setting clear expectations. Show them that you explored all options before reaching an amenable outcome.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
More often than not, when a person recalls situations from their past, they'll revert to the emotional state of that situation. For example, if a person recalls getting into a volatile conflict, those emotions come to the surface, and the person will narrow their eyes, fold their arms, and furrow their brow. The assessment vendor will study your demeanor for any signs of stress, anger, discomfort, or dishonesty. So remain mindful of your body language, and try to be in your desired mental state while conveying how effectively you can keep calm under pressure.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I was working with a client with a strong personality who constantly felt they had to be an expert on everything. But they didn't have a firm grasp on the service I was performing. While I was helping them, they constantly second-guessed me and demanded I stop helping them until they understood what I was doing. Then, when I calmly explained, despite their constant debating with me, they permitted me to continue. It took three times as long to perform the work than it should have, but I was patient, reassuring them without patronizing them. In the end, I delivered a strong customer service experience, and they were grateful for my help."
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Problem Solving
27. Describe a challenge you faced at work and how you overcame it.
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This question aims to determine how effective you are at thinking on your feet, how resourceful you are, and whether you exhibit 'outside-of-the-box thinking. It also aims to reveal more about your emotional intelligence and whether you experience task paralysis in stressful situations. How you answer will help them measure your preferred working style and whether it meets their standard. You want your answer to exhibit determination. Frame yourself as resourceful, with a propensity to think on your feet. Demonstrate that you aren't easily discouraged.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Avoid leaning back or away from the camera. When facing challenges, you want to appear confident. Lean towards it while keeping your eye contact centered. Take up more space while keeping your body language open and relaxed. Rest your arms apart from your body and on the arms of your chair. Relax your hands and wrists. Slightly raise your eyebrows while smiling softly. You want to convey you are ready and have nothing to fear.
Written by Kevin Downey on October 13th, 2022
Answer Example
"A relatively new employee joined our division. They were assigned a particularly challenging project that fell under my field of expertise. I offered to help them and provided some insights and suggestions, but that triggered some unexpected defensiveness. I backed off, said I hadn't meant to overstep my bounds, and offered any help should they decide to reach out. A few days later, they apologized. This person came in from a pretty-dog-eat-dog shark-tank environment and was accustomed to others trying to take credit for their accomplishments. When they realized that wasn't my way of doing things, they reached out and asked for help, and I was more than willing. I didn't take it personally. I just felt bad that they'd had such an unfortunate experience at work that led to such distrust."
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To overcome this challenge, I took several steps to ensure the success of the engagement. First, I conducted a comprehensive risk assessment and developed a detailed audit plan that was tailored to the specific risks of the client's business. I also established clear communication channels with the client and my team to ensure that everyone was on the same page regarding the scope of the audit, timelines, and expectations.
As the engagement progressed, I identified several areas where we needed additional expertise and support. To address this, I reached out to subject matter experts within my firm and leveraged their skills and knowledge to enhance the quality of our work.
Throughout the engagement, I also maintained a proactive and collaborative approach with the client, regularly providing updates and seeking feedback to ensure that we were meeting their needs and expectations.
By taking these steps and working closely with my team and the client, we were able to successfully complete the engagement on time and to a high standard. This experience reinforced the importance of effective risk management, communication, and collaboration in auditing, and the value of leveraging the expertise and support of others to overcome challenges."
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Salary
28. What are your salary expectations?
Focus Your Answer On
Discussing salary in a recorded interview is less than ideal. You'll want to be definitive without closing the negotiation. This question commonly comes up towards the end of an interview to gauge your self-awareness of how the interview has gone. Additionally, how you rate your professional worth can be revealing. The best way to discuss your salary expectations is through transparency and simply presenting it with the facts. Use your current earnings as a baseline. Share any perks, insurance, bonuses, or incentives you receive. From there, contrast your current earnings with where you feel you are on your career path to where your ultimate career goals are heading. That should give them a reasonable expectation of what you are looking for from your future employer. When presenting the facts in this manner, nothing you say could undermine your confidence, and it keeps the dialogue open.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
Remember to practice. Before the interview, go into a private space with a mirror, look yourself in the eye, and give yourself a pep talk. Pump yourself up with physical exercise to manifest confidence. A confident person takes up more space. Someone who is intimidated makes themselves small. So raise your arms, stretch your back, and make yourself as big as possible before the interview. Perform your research on the body language of a confident and relaxed person. Make eye contact, smile, and pretend you are talking to a person. Keep it natural.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I make $65,000 a year with my current employer, with a $2000 bonus at year's end. Understanding there is quite a shortage in the workforce right now, they've offered me more if I choose to stay. Also, it seems fair to mention I have good health insurance benefits through work."
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Stress
29. What causes you stress on the job?
Focus Your Answer On
The aim here is not only to determine your perception of a high-stress working environment and how well your perception aligns with the reality of the job. The interviewer is also assessing your emotional maturity and ability to remain collected under pressure. So, exhibit a clear comprehension of what the position and job environment look like while relaying your skill at governing your stress and approaching any situation with a level head and above-average communication skills.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
The assessment vendor aims to evaluate how you cope with stress by studying your choice of words, tone, and nonverbal cues. Some nonverbal cues for nervous or stressful behaviors are fidgeting (any small movements of your hands or feet), swaying, shifting your weight, rocking or tilting back in your chair, leaning to one side or the other, straightening and freezing your posture, cradling your neck with one or both hands, crossing your arms, cracking your knuckles or biting your nails. Maintain eye contact, smile softly, and relax. Remain objective and confident, keeping your body language open and at ease, speaking in a level yet enthusiastic tone.
Written by Kevin Downey on October 13th, 2022
Answer Example
"I often feel stress when my managers or leaders feel stress. I am excellent at monitoring my stress and not internalizing the stress of my clients or peers. But when my leaders feel stress, whether it is because they are ineffectively monitoring their emotions and how it is impacting their decision-making or the work or situation is high stakes, that can often affect me. In those situations, I do my best to channel that stress in a sense of urgency with my work. However, if a leader habitually has difficulty monitoring their stress, this doesn't affect me all that well. In those situations, I do what I can to manage up and take it into stride."
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Teamwork
30. How do you build relationships with your leaders?
Focus Your Answer On
When answering questions about how you build interpersonal relationships with the rest of your teams, earning their collective trust and developing relationships with your leaders and peers. Supporting the vision and goals of the collective should be your main priority. The traits of a clutch player include having a broad scope of the big picture, supporting the vision of your managers, and performing your job in such a way that makes your manager's job and yours easier.
Written by Kevin Downey on October 13th, 2022
What You Need to Know
As they state on their website, "We always have someone supporting and helping us in our journey towards excellence. Expressing our gratitude to those who guide us and help us achieve our goals is equally important. It is always good to know that your good work is being noticed, appreciated, and rewarded. It does not necessarily need to be a reward in the traditional sense, and could even extend to sharing a colleague's achievement via email with the rest of the team, or a 'thank you' to anyone who has made a positive difference to you. This is what we mean by a 'culture of appreciation and we try to imbibe it in each of our professionals."
Written by Kevin Downey on October 13th, 2022
Answer Example
"I'd work on learning the ropes, gaining as much of a big-picture-scope as possible while building relationships. It's my philosophy that it's my job to make my bosses' jobs easier. I have a keen eye for the details and would point out my observations while asking questions. I'd put my all to earn my keep and build the trust of my coworkers to ensure I complimented my new team."
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