30 Phone Interview Questions (with Answers)

Phone Interview Questions

1.

Are you willing to travel?

2.

How many years experience do you have in your field?

3.

I'm interested in knowing more about the type of work you are seeking, and your ideal workplace culture. What is your ideal position at this time?

4.

What are the top duties in your current position?

5. Where did you find our job posting? The employer would like to know what methods and resources you are using in your job search so they can determine which of their advertising methods is working best. You can expand your answer to include any other exposure you have had to the company. Example #1: "I initially saw your job posting on LinkedIn. However, I have been exposed to your organization many times before through your radio commercials and advertisements on Facebook." Example #2: "I've been looking at job postings on Indeed, so I believe this is where I found your job posting." Example #3: "Word of mouth is the most powerful form of advertising! A friend that works in your Finance Department referred me here. We worked together many years back." Example #4: "ZipRecruiter has been my new favorite place to look for fresh opportunities, and that is where I came across yours. Before seeing your job posting, I was familiar with your agency through some of your advertising efforts." Example #5: "For the last eight months, I have been contemplating a move and keeping my eye out for the perfect opening. When I saw this position open on your website, I knew I had to go for it, and I am so happy I did!" Example #6: "I heard your CEO speak at a networking event and the company sounded like a perfect fit, so I've been keeping my eye open for a job posting on your site, and now here we are." Example #7: "A colleague of mine saw your posting on a teaching forum and told me about it. He knew that my wife and I were discussing relocation to your area." Here is an anonymous answer example: "i found the job posting on linkedin, but after that, i checked your organization profile on linkedin and your website to know more about the organization and all the available opportunities to make sure that i apply to the right one." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. You can also expand to explain why this is the right opportunity for you. Here is an anonymous answer example: "i found the listing on your corporate website idexx.com." In response to the anonymous answer example, here is what Rachelle Enns said: Good! What made you look at Idexx's careers site to begin with? Do you often keep an eye out for their job opportunities? Here is an anonymous answer example: "i sometimes scan your website for press releases and to monitor the company stock value. i usually check the career site at that time, and that is when i saw this job posting." In response to the anonymous answer example, here is what Rachelle Enns said: Great! This data is always helpful for companies to know which of their efforts are working the best. Here is an anonymous answer example: "i found this job posting on indeed. however, i applied for the position on the university employment website." In response to the anonymous answer example, here is what Alexandra E. said: Good answer.6. After reviewing our job description, are there any required skills listed that you feel you are lacking? This question can be tough to navigate! As a potential candidate, it can be challenging to show weakness for fear the company will lose interest. When you answer this question about a skill that you feel you are lacking, explain how you plan to become stronger in that skill. Example #1: "I feel I'm not as well versed in Photoshop as I would like to be, but I found some YouTube tutorials and books that can help me with this skill." Example #2: "I am very excited about the job description and feel my qualifications align with the type of candidate for which you are seeking. I could have stronger skills in Excel; however, I am more than happy to enroll myself in a course immediately." Example #3: "I have read through your job posting, description, and learned more about your company online. I feel that I have all of the must-have and nice-to-have qualifications for which you are looking. Is there anything you feel I am lacking or anything that I can answer further for you?" Example #4: "I think that I meet all of the must-have requirements for this opportunity. If there's anything that I may not be 100% proficient at, I take it as an opportunity to grow and learn, but certainly, know I can rise to the occasion on any task asked of me." Example #5: "I think that I meet 99% of the requirements and the only skill I am not as versed in as I would like, would be the buying decisions. I have assisted in buying for two years now, but I have not taken the lead. I am more than excited and feel as though I am prepared to take on this responsibility, and look forward to learning from the more experienced members of the organization so I can be successful at this task as well." Example #6: "I feel as though that the job description has me in mind. I truly fit it to a "T," and it is directly in line with my targeted career path. I would love to clarify any areas for you that we haven't been able to cover yet." Example #7: "I am confident that I have the skills required for this role. Could you share with me any areas where you feel I may be lacking? I would love for you to see the same level of fit that I do!" Here is an anonymous answer example: "i am very excited about the job description and feel my qualifications align with the type of candidate for which you are seeking. aside from my bachelor's degree in psychology, i have more than 20 years of experience in customer service helping and assisting customer concerns, and resolving issues. in my last role as a catering business owner, i gained a lot of skills in administrative work and dealing with different age groups from 5 years old to 18 years old, and i am confident that these skills will be helpful in fulfilling my duties as a family service specialist." In response to the anonymous answer example, here is what Stephanie Cafaro said: Great response; you clearly highlight the strengths that you'd bring to the Family Service Specialist role, while also illustrating how your previous professional experience has equipped you with transferrable skills. Here is an anonymous answer example: "i feel i don't have enough experience in using the rabbitmq tool, but i used another tool similar to it also, i started reading the rabbitmq documentation, and it seems easy for me to learn it in a short time." In response to the anonymous answer example, here is what Cindy Ramsey said: Good start. I would start with the positive, and dwell on all the skills and experience you bring to the position before noting the skills you don't have. I've sketched out an example below. In response to the anonymous answer example, here is a revised answer from Cindy Ramsey: "My experience and education qualified me for your position. I bring to the position [here, discuss specifically all the skills they are seeking that you bring to the position]. I have also begun reading RabbitMQ documentation to better familiarize myself with the too. I am looking forward to learning RabbitMQ, and I believe I can learn it in a very short period of time." Here is an anonymous answer example: "i feel that i am not well versed in analyzing documents that would assess the effectiveness of recruitment. however, i have been strengthing this skill by researching analytics online and reading the best ways to analyze." In response to the anonymous answer example, here is what Alexandra E. said: Great answer! This shows that you are self-aware, but you are willing to learn. Here is an anonymous answer example: "i have read through the job description and feel that i have a lot of the requirements; however, i haven't done recruitment before." In response to the anonymous answer example, here is what Rachelle Enns said: If recruitment is one area you know you fall short, take the time to research a bit about how Gucci recruits, showing that you have an invested interest in learning. I have provided an example below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "The job description mentioned recruitment efforts, which I understand Gucci takes on through a variety of online job ads, a robust employee referral program, and the use of third-party recruitment agencies. I am happy to learn more about your selection progress, and how to properly read a resume and interview candidates."7. Describe a typical work day in your current role. When you walk the interviewer through a typical workday, you are allowing them to visualize you in their position. From your answer, the interviewer will also be able to gauge if your activities match the seniority level of this position. If they are calling you for a junior role, for instance, and you let them know that you currently manage a team of 20 people, they will likely conclude that you are overqualified for the position. If you have a job description in front of you, do your best to match the list of role responsibilities with the day-to-day activities in your current, or most recent, position. Keep your answer as brief as possible. With open-ended questions like this one, it is easy to begin rambling. Example #1: "A typical work day for me includes managing a team of three junior accountants. I oversee their work and review the incoming financials. Most of the day is spent on data analysis, coaching, and reporting. I also spend some phone time with clients who may have questions regarding their monthly invoices. I see the list of responsibilities in your job posting and can confidently say that I perform most of these tasks on a weekly basis, and some of them, daily." Example #2: "My average work day includes answering about 150 calls per day, 200 emails, and greeting over 300 people who visit our office in person. We are busy, yet highly efficient. When I am not performing customer-facing tasks, I am confirming appointments for the executive team and making their travel plans and schedules for the upcoming week. I believe these responsibilities align very nicely with the needs of your role." Example #3: "My days are rarely the same; however, my primary responsibilities on a daily basis include training new warehouse staff, working closely with the contingent workforce. I focus a great deal on workplace safety, whether that be training, certifying, or auditing. There are at least 3 hours of paperwork for me each day, and often phone calls with our clients and vendors. Your role sounds very similar to what I do now but for larger distribution accounts and a more robust team. I am confident that I would excel in this position." Example #4: "I work with a lot of small to medium-sized clients and, as the project manager, I spend a lot of that time in client-facing situations. I hold many meetings on a weekly basis to update our clients on the status of their project. I also cross-collaborate with a variety of departments to ensure smooth communication all the way through. Except for your agency offering a more significant client base, I am well-versed in the responsibilities required in this new position." Example #5: "Most of my workday is spent on customer service functions. I greet, assist, and ring through approximately 80 customers per day. I will perform refunds when necessary and also receive new merchandise and inventory every Tuesday. Cleaning duties are also common in my daily activities. Reading your job description, I am confident that I would exceed your expectations in all areas of responsibility." Example #6: "I spend much of my day cold calling from the lead sheet that I receive every morning. It sounds monotonous, but I enjoy the fact that every day, I am speaking to new people. I learn about their company, their industries, and their leaders, so a lot of research is involved as well. Once I have booked an appointment, I pass the warm lead onto our account managers to demo and close. That is a typical day! Could you walk me through a typical day in this particular role?" Example #7: "The majority of my day is spent in the classroom. When I am not educating, I am marking papers, putting out fires between students, providing added tutoring time to struggling students, and volunteering my time during lunch to supervise or run intramurals. I enjoy what I do and look forward to learning more about your schools' environment." Here is an anonymous answer example: "my days are rarely the same; however, my primary responsibilities on a daily basis are planning the workflow, analyzing research, and benchmarking our competitors; i also hold many meetings on a weekly basis with our team about important steps in our sourcing, product launch, marketing plans, and crm." In response to the anonymous answer example, here is what Rachelle Enns said: Good overview! Although your days are rarely the same, you do a nice job explaining your core responsibilities. Could you add in detail regarding the size of the team that you present to in your weekly meetings? Are these people your direct reports? That information could be helpful. Here is an anonymous answer example: "the typical day at work will start with a standup meeting to share my progress in all the tasks that i work on and ask for help from them if i need that or offer help if one of my teammates needs that. after that, my day will be divided between attending some meetings to discuss some of the future of current goals, and the other part is to work on completing my technical tasks, testing, and deploying them." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. An example may help the interviewer see your work skills in action, and will also allow you to take a broad question and answer it in a light that shows how you apply your skills. Here is an anonymous answer example: "a typical day at work for me involves multiple calls to existing and new landlords negotiating business points on lease extensions and communicating those business points to internal and external counsel for drafting. writing business support documents, and completing financial models outlining new and renewal lease terms, presenting deal terms to executive management to obtain internal approvals, meeting with the general manager of the market to discuss individual deal strategy and big picture strategy for development. coaching junior members and new hires on the team on negotiating strategies as well as edit and correcting their work as needed." In response to the anonymous answer example, here is what Rachelle Enns said: You have a lot of responsibilities! If there are tasks that overlap between your current role, and the one you are interviewing for, be sure to highlight those points (transferable skills count, too!). Here is an anonymous answer example: "my days are rarely the same; however, my primary responsibilities on a daily basis include project execution, management, and giving guidance to the regional leads or junior staff. mainly, i focus on the progress of projects by honing in on the current issues and strategizing proactively about fast approaching milestones. your role's primary duties are very similar to what i do now but for a different therapeutic area." In response to the anonymous answer example, here is what Rachelle Enns said: You do a good job qualifying yourself for this new opportunity at the end of your answer! Great job in providing a high-level overview of your current role.8. What would you change about your current role, if you could? Be sure when you respond to this question that you do not want to change aspects of your current position that are also the primary duties in the role for which you are applying. If you do this, the employer might think you are not that interested in the position and its functions. Keep your answer brief and avoid any negativity! Example #1: "I like a lot of things about my current role; however, if I could change one thing I would have my position be responsible for more graphic design and marketing material creation. I noticed one of the main duties of this position involves graphic design which is very exciting!" Example #2: "I would not change anything about my current role because I believe there are lessons everywhere in situations. As I evolve in my admin role, I would like to see it make more of an impact on the organization's bottom line. I believe that proper organization can save a company thousands of dollars in time and error avoidance, but my current company has yet to see that connection." Example #3: "If I could change anything about my current role, I would create a stronger line of communication between management and the production team. I have thought about the benefits this would bring the company and would love to be in a role where my ideas and thoughts are more valued." Example #4: "What I'd like to change about my current role is having a hand in some of the planning that I ultimately have to execute. I sit in on the calendar planning and strategy sessions but mostly am asked to be a fly on the wall for now. 18 months into this job, I want to be able to have my voice heard and be a contributing member who contributes to strategy." Example #5: "I know it sounds crazy to say I wouldn't change anything about my current job as I interview for a new position, but it's true. The role is as it should be, it's just that I feel I have outgrown the organization and need the next challenge. If I had to choose something, I would say that I wish we had a more cutting-edge inventory management system and CRM. I feel that we have lagged a bit behind the times and have not kept up with industry leaders such as yourselves with the advances in technology in recent years." Example #6: "I enjoy my current role, but if I could change anything, I would hope for more of a support staff onto whom I can pass the client after the sale, so that I can be more effective in my prospecting and selling, rather than also wear the hat of an account manager. I'm thrilled to see that you all have a dedicated customer success team that would be responsible for maintaining and growing the account after its transition from sales." Example #7: "If I could change anything about my current role, I would make the classroom sizes smaller than they currently are. It is a real challenge to be effective when you have 35 young students at a time. Currently, I do not have a TA which would also be very helpful. I hear that you have smaller class sizes and offer teaching assistants readily, which is very appealing to me." Here is an anonymous answer example: "i am currently unemployed, but i loved my previous internship. however, if i could change one thing, i would be responsible for more social media aspects." In response to the anonymous answer example, here is what Alexandra E. said: Good answer. Here is an anonymous answer example: "i really like my current role responsibilities, but if i can change only one thing about my role, maybe i will change the framework that we use right now to something else more popular or has a large community something such as symfony or laravel, i noticed that you use one of that and that one of that reasons that encouraged me to apply for this role." In response to the anonymous answer example, here is what Cindy Ramsey said: Great! I like the way you connect the changes you'd opt for with what the company offers. It helps establish you as a good fit. To enhance your answer, you could also discuss why this is important to you or the organization, or its mission. Here is an anonymous answer example: "if i could change anything about my current role, i would make manual data review more hands-on for clinical operations rather than having it managed by a data management group." In response to the anonymous answer example, here is what Rachelle Enns said: Good start! Be sure to explain why you would make these changes. What would be the impact of your hypothetical implementation?9. We are quickly moving into second interviews. What is your availability like over the next few days? This question means excellent news! If the interviewer is asking for your availability over the next few days, chances are you are moving to the next round. Try to be as flexible as possible with your availability. Finish your answer by asking for the interview! Example #1: "I can make myself available at any time, with some notice. The ideal times for me to interview are between 8-9AM and 4-5PM Monday through Friday. I am very eager to move to the next round. Do you have a specific day or time in mind?" Example #2: "I would need to take a half day off to come in for an interview, so given a day or so notice; I can make myself available, no problem." Example #3: "Understanding things move quickly; I am flexible and adaptable to work around your availability. What day and time do you have in mind?" Example #4: "I am so happy that you asked! I have a flexible schedule and often work from my home office. What day and time do you have in mind? I will make it work." Example #5: "I am available in different pockets of time, depending on the day. I do have Thursday off entirely and greatly look forward to a second interview." Example #6: "I can make myself available, given a bit of notice. If it is an in-person interview, I'd need to take a half day, so would need a day to put in that request. I'm eager to move on to the next round, so please let me know as soon as possible so that I can make it happen." Example #7: "Since we likely work the same hours, I would need to take a half day off, and find a substitute. Can we set a date now so that I can get started on the requested time off?" Here is an anonymous answer example: "i am available ... on this day from xx: xx to xx: xx and ... on this day from xx: xx to xx: xx if it's suitable to you otherwise i can make myself available with notice. i am excited to move to the next round." In response to the anonymous answer example, here is what Cindy Ramsey said: Good, straightforward answer. Here is an anonymous answer example: "i can make myself available given notice. i am eager to move on to the next round. what does that entail?" In response to the anonymous answer example, here is what Rachelle Enns said: What does 'given notice' mean to you? This seems too vague to be helpful. I have offered a slight revision, below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I can make myself available with 24 hours notice. I am eager to move onto the next round of interviews. Could you share with me your ideal timeline for the next interview?" Here is an anonymous answer example: "i am available ... this week and ... next week. i am very eager to move to the next round. do you have a specific day or time in mind?" In response to the anonymous answer example, here is what Alexandra E. said: Good answer. Here is an anonymous answer example: "i am available every day as i currently do not have a job." In response to the anonymous answer example, here is what Rachelle Enns said: Rather than expressing your availability due to lack of work, position it in a way that shows eagerness for the role. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I am eager for the next step in the interview process and will make myself available at your convenience."10. Why did you apply for this position? Now is the time for you to express your enthusiasm for the company, and the position to which you applied! Express your passion for your field of study or talk about how this role will provide you with the career growth you have been seeking. Be sure to compliment the company and give a strong reason why you want to work for them. Example #1: "I applied for this position because I am seeking a more challenging opportunity in my field. Your job posting was especially exciting to me because your organization is well known for its unmatched level of professionalism and growth opportunities. I would be thrilled to work for your company." Example #2: "Your organization is a leading player in the e-commerce space. I am an advocate of your platform and frequent shopper of your products. I think I can add a lot of value to this role and am excited to learn more about this online customer support opportunity." Example #3: "I want to work for a small company with a family-like feel, just like yours. I have always worked in large organizations where I am a number, not an individual. This 'corporate giant' type of environment made it difficult for me to flourish as a manager and a leader. I appreciate the workplace culture you have cultivated." Example #4: "I have been a client of yours for several years now and targeted your company as a top prospect for which I hoped to work, over a year ago. As soon as this position came up, I knew it was right for me. I was excited to write my cover letter to you and hit send on my application!" Example #5: "I have shopped here since I was a little girl. My grandma used to take me here, and it's where I bought my grad dress! To come full circle and work here in the very same department all these years later would be not only exciting for me, but very special. Your store means something to me personally, and I would do everything in my power to make it successful and continue to make special memories for others!" Example #6: "I have been looking for a high-growth startup for quite a while, and your company is what I've been seeking in a work environment. You value your people and have an awesome culture centered around achievement, growth, and accountability. You are disrupting an industry that needs some shaking up, and you have science that is allowing that disruption. The energy in here is contagious, which only make me even more excited about the opportunity." Example #7: "Your district is one of the top rated in the state, is considered a thought-leader in the educational community, and it is the district that I grew up attending. So, it's not only full-circle for me in setting, but also the place where I decided I wanted to become a teacher, so this is an extraordinary opportunity. I have always said I wanted to come back to teach in District ###, so this would be so exciting for me on both a professional and personal level." Here is an anonymous answer example: "i was delighted to see this opportunity with qatar airways. i have been looking for an overseas company where i can meet new people. this is an excellent opportunity that i sincerely hope i am considered for." In response to the anonymous answer example, here is what Lauren McCabe said: This is a great and honest answer. Here is an anonymous answer example: "i want to work for a company that has a global brand but still in a growth stage." In response to the anonymous answer example, here is what Rachelle Enns said: This is a good start, but I recommend digging deeper as this answer could be applied to many different companies. What are the top reasons that are unique to this company? What truly stood out to you in the job posting when you first saw it? Here is an anonymous answer example: "i applied for this job because i'm looking for a challenging opportunity that helps me to take more responsibilities and also learn something new and apply what i learn and i strongly believe that your organization achieves this culture and that is what encourages me to apply." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. What about the opportunity that drew you? Was it clear from your research that the position or company was a good fit for your career goals and skills? Discuss the connection in a bit more detail. Here is an anonymous answer example: "i applied for the position because the idea of working at my alma mater makes me excited. although i was very happy to graduate from ou, i was also sad at the same time. i have made so many memories here and have worked with faculty that genuinely want to help students. i saw firsthand the direction that this university is going, and i believe in its future." In response to the anonymous answer example, here is what Alexandra E. said: Good answer. Here is an anonymous answer example: "for two reasons, first, i know that technology is the future, even in the tax field. considering this, i think that the opportunities to grow in an international company are huge. there will always be opportunities to see the expansion of the business, not only for indirect taxes. secondly, because i am a single mom and would like to spend more time with my son in an international environment, this company has been awarded in 2016 as working mother best company. considering this, i think that it is the best place to work." In response to the anonymous answer example, here is what Rachelle Enns said: Your reasons are very compelling - this is great! Your first point shows that you are immersed in the industry and where tech is taking it into the future. Your second point lets the interviewer get to know you personally, and it's perfect how you tied your personal situation into the company's accolades. Well done!11. Tell me more about your post-secondary education. Are you interested in expanding your education, or gaining any other certifications? Employers want to know if you are willing to grow with their company by investing in your industry related knowledge. Depending on the position description, relate your desire to gain additional education or certifications to the position for which you are applying. Example #1: "I currently have a Bachelor's Degree in Communications. I would love to earn my PMP Certification down the road, as my career seems to be focusing more and more on project management. This circumstance would, of course, be in tandem with full-time employment." Example #2: "I am currently on the lookout for conferences and forums that will help expand my knowledge and help me become more competent at my job. As the daughter of a teacher, I am a lifelong student and have learned to value the continuing education hours, whether mandated or otherwise." Example #3: "I have attended school for my Master's Degree in International Business. I am constantly looking to learn more and seek to obtain advanced educational certificates to be better at what I do." Example #4: "I'm always interested in learning and expanding my knowledge base. At this point, I don't know that I'll seek an additional degree, but certainly always looking to learn from others, from conferences, classes, or seminars. I often seek out online tutorials and videos to help increase my skills in the graphic design arena, so I'm no stranger to continuing my education." Example #5: "I am interested in continuing my education, formally or otherwise. Currently, I jump at any opportunity to attend seminars, conferences, or other continuing education courses offered to me. Also, I have often peeked at the local college's brochure to see if they offer any classes that would help further my career. For now, it seems the best way to continue my growth and education is through mentorships and seminars." Example #6: "I love to learn, to the level of "nerdiness," honestly. So, I'm always looking for opportunities, both formal and informal, to expand my knowledge base. My degree is a B.A. in Communications and Spanish, and I've always dreamed of getting my M.B.A., ideally in management." Example #7: "I would love to obtain my Masters' in Education eventually. I do attend teachers' conferences at every opportunity and have a keen interest in professional development. Do you have any recommendations for courses or events for me to attend?" Here is an anonymous answer example: "i currently have a bachelor's degree in engineering, and i got a certificate from scrum.org as a professional scrum master. also, i plan to get a certificate from aws as an associate aws solution architect during this year because i think my career needs me to keep learning and be updated with the latest information i can." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. Your background is impressive. Can you add detail about the connection between your education and the requirements of the position you're applying to? How will your educational background benefit the company and the position? Here is an anonymous answer example: "i have attended school for my master's degree in healthcare management. i am continually looking to learn more and seek advanced certification." In response to the anonymous answer example, here is what Rachelle Enns said: It's great that you are always looking for new opportunities to learn. If you were to expand your education today, what path would be of most interest? Here is an anonymous answer example: "i currently have a bachelor's degree in business management. i am interested in expanding my education in higher education or public relations. however, i would like to gain experience outside of school before entering a master's program." In response to the anonymous answer example, here is what Alexandra E. said: Good answer.12. Tell me one valuable skill that you are currently working on. The interviewer wants to see that you are the type of employee dedicated to professional growth. Give an example of a skill that you wish to develop. Bonus points if you can tie that skill in with a talent mentioned in the job posting! Example #1: "One skill that I am currently working on is my level of proficiency in Excel. I recently tested as an Intermediate user and would like to become an advanced level user. I have enrolled in a 6-day course at the local college which begins tomorrow. I see that your job posting asks for strong Excel skills. I am confident that I can meet those expectations, and even exceed them, once my course is complete." Example #2: "That is a great question! I am currently working on developing my ability to influence without direct authority. I have an executive coach that is helping me do this through mentorship programs and peer practice groups." Example #3: "This year I have been diligently working on my ability to create curriculum and new training programs for my staff. I hope to have my first course launched in the next month, or so, however, I still have some technical writing courses to complete before I know it will be perfect execution." Example #4: "I'm currently working on my proficiency in PhotoShop as well as Illustrator and InDesign. I would rate my current skills as intermediate; however, I want to be at an expert level." Example #5: "I am working on my assertiveness. Sometimes I have a great idea, and I fumble in asserting myself, and I believe that the team would be much better off if I were to have lobbied for my idea. Or sometimes I am too understanding to last-minute scheduling requests which results in an employee shirking their responsibility and me picking up the slack. I know that this is a weakness of mine and I have made it a point to work on it, including reading "Nice Girls Never Get the Corner Office." Example #6: "I'm working on my proficiency in Salesforce. I can indeed navigate it and execute any tasks needed, but I'd love to become a Salesforce admin and be able to customize fields. That said, I'm using Salesforce.com's tutorials online and YouTube videos to up my expertise. I understand that your CRM is Salesforce, so I hope to bring this newfound knowledge and expertise to the role." Example #7: "I have hired a Spanish tutor! I think it would be beneficial for me to have a second language. I do plan to travel to Spain this summer so the skill will be helpful in and out of the classroom." Here is an anonymous answer example: "i'm currantly starting to learn more about cloud technology and also project management." In response to the anonymous answer example, here is what Lauren McCabe said: Great response. I assisted with grammatical edits. In response to the anonymous answer example, here is a revised answer from Lauren McCabe: "I am currently learning more about cloud technology and ways to expand my Program Management knowledge." Here is an anonymous answer example: "i have been working on improving myself as a social leader and trying to connect the team to create a sense of belonging. i focus on humility and kindness. i have participated in a kindness challenge. i have also focused on bringing a volunteering program back to our company." In response to the anonymous answer example, here is what Rachelle Enns said: Can you dig into the kindness challenge? It sounds interesting and could be another factor that sets you apart from competing candidates. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I have been working on improving my skills as a social leader. This month, I have taken on the 30-Day Kindness Challenge which is a movement of kindness in the workplace. Each day, I perform one small act of kindness or generosity for someone on my team. I am learning to better connect with my team while creating a sense of belonging for all." Here is an anonymous answer example: "right now, i do deep learning for the aws services because i plan to get an associate aws solution architect this year, so i watch many tutorials related to that, and i started reading a book that mocks the exam questions with a great explanation for each question." In response to the anonymous answer example, here is what Cindy Ramsey said: Great. The question implies that the organization values those who pursue continuing education. This is a great example, and I'd add others that you've recently finished as well. Here is an anonymous answer example: "i am working on improving my focus on the big picture. my role is designed to be very detail-oriented. i manage many different items (parts) and suppliers. daily, i am putting out "fires" regarding hot items that need to be worked on and managing quality issues or concerns. sometimes i forget to see the forest through the trees. i have started to take 5 minutes at the end of each day to summarize my day and relate to the big picture of our team and company goals to help with that 20,000-foot focus." In response to the anonymous answer example, here is what Rachelle Enns said: Excellent answer! It seems you are well aware of how you can pivot your approach to better see the fuller/bigger picture. Here is an anonymous answer example: "one skill i am currently working on is my confidence level. there are many times where i question whether i am completing a task correctly, or i believe that my supervisor would not approve of the work i am doing. in the end, my work is not always perfect, but i am usually on the right track." In response to the anonymous answer example, here is what Alexandra E. said: Good answer. If I were the interviewer, I would follow up to ask what you're doing to work on this?13. Are you actively interviewing with other companies? Are you close to offer stage with anyone? The interviewer wants to gauge better if their hiring timeline fits with your current schedule. Your answer will determine if they continue to engage with you, based on their timing and needs. If you are actively interviewing: "Yes, I am very active in my search and have had multiple invitations to interview. Currently, I am in the second interview stage with one company and third interview stage with another." If you are not interviewing with other companies: "I just started my search, so I am not in final interviews with any other company. I am aggressively seeking, however." Example #1: "Yes, I am very active in my search and have had multiple invitations to interview. Currently, I am in the second interview stage with one company and third interview stage with another." Example #2: "I am currently exploring opportunities with other organizations or similar roles. At this time, I am not at the offer stage but will keep you apprised should that change." Example #3: "I often have my eye on new opportunities, but at this time, your position was the only one that has genuinely caught my eye. Are you looking to find your candidate soon or is your timeline and interview process lengthy?" Example #4: "I am interviewing with a couple of other companies, but I am not yet in the offer stage. Could you share with me your timeline?" Example #5: "I am incredibly choosy about my next move, and I value your organization head and shoulders above all others. Right now, you are the only company for which I have applied. I am not looking for a new position because I have to, but because I believe the time is right for me to expand my horizons, which aligned perfectly with this current opening." Example #6: "I do have an interview on the books next week as a third, final round interview. I much prefer the sound of your role; however. If you and I can successfully progress over the next week or so I can certainly consider delaying an offer." Example #7: "At this time, I have two other schools who are engaging me in their process. With that said, I have been very clear with the interviewers to let them know that I am not looking to make a move until September. I am interested in each role for a unique reason and will not just take the first offer that comes my way. This decision will be one full of thought and discernment." Here is an anonymous answer example: "i am currently in the first stage with another company, and i am aggressively searching as well." In response to the anonymous answer example, here is what Rachelle Enns said: This would be a great opportunity to ask the interviewer what their hiring timeline looks like, as well as confirm why you are interested in this particular role. I have provided an example below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I am currently in the first stage of interviews with another company and am aggressively looking for a new opportunity. Could you share with me your hiring timeline for this role? I am very keen on this opportunity because (give your reasoning)." Here is an anonymous answer example: "yes, i am very active in my search, and i have had multiple interviews with different companies. also, i'm in the second and third stages with 2 of them." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. It's important to be honest about the course of your search; however, is this the opportunity you're most interested in? Why? Here is an anonymous answer example: "yes, i am actively interviewing with one other company. i have an interview with them this week." In response to the anonymous answer example, here is what Alexandra E. said: Good answer. Here is an anonymous answer example: "i am currently exploring opportunities with other organizations, and as i have worked abroad, my network is also helping me with job opportunities." In response to the anonymous answer example, here is what Rachelle Enns said: It's great that you show there are other options (may put a fire under the hiring team!) however, be sure to end with a statement of interest. I have added an example, below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I am currently exploring opportunities both locally, and abroad as my network is strong. I enjoy the sound of your role, so if we continue to progress over the next week or two, I would like that very much."14. When would you be available to start? Before your interview, make sure you have a start date in mind for the new employer. You may need to give two weeks to your previous position. If you are unemployed, perhaps you can start right away. In either situation, be prepared with an affirmative answer. If you are currently working, you should always show professionalism by offering two weeks' notice to your current employer. No hiring manager is ever impressed when they hear 'I can quit my job today and start tomorrow!' Show that you are professional and reliable in all situations. Example #1: "I am currently unemployed and am willing to start as soon as needed." Example #2: "Could you share with me your ideal start date? I am happy to be flexible. However, I will need to give at least two weeks' notice to my current employer." Example #3: "I am currently looking for a career change within a 6-week turnaround timeline after an offer letter is signed. This timeline would give me enough time to smoothly transition my team and help to find and train my replacement." Example #4: "I need to give my employer two weeks' notice. Due to my length of employment, it is possible that I may need to work an additional week if they were to request it of me to aid in the transition to the next content manager, but I am available immediately following. Can you clarify your timeline for me?" Example #5: "I would need to give my current store the courtesy of two weeks' notice, but I am available anytime after that! Looking forward to getting started!" Example #6: "I would need to give the customary two weeks' notice to my current company so that they could choose if they want me to stay and transition accounts or make it my last day. But, out of courtesy to them, I need to let them make that final decision." Example #7: "I plan to finish out this school year so that I can offer my students a clean transition. Will this timeframe work for you?" Here is an anonymous answer example: "i'd be available soon enough cause right now i already resigned from my last company." In response to the anonymous answer example, here is what Lauren McCabe said: No need to disclose your resignation. In response to the anonymous answer example, here is a revised answer from Lauren McCabe: "I am available to start as soon as possible." Here is an anonymous answer example: "as soon as possible, as i currently do not have a job." In response to the anonymous answer example, here is what Rachelle Enns said: Try to finish up your response with a statement of interest so that it does not sound like you will take the first gig that comes along. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I am available to start immediately. I am currently unemployed and eager to join the Gucci team." Here is an anonymous answer example: "okay, my situation is a little bit tricky. i have one month as a notice period only if i told the company that i will leave at the end of the month, but if i told them at the beginning of the month i have to stay for the current month+another month in a nutshell, my notice period is 1/2 months." In response to the anonymous answer example, here is what Cindy Ramsey said: Good, straightforward answer. It's good practice to be transparent and also show your willingness to be professional and abide by any agreement that you have with your current employer. Here is an anonymous answer example: "i can start within a month. i need to relocate and find a new place to live. if you need me sooner than that, i am sure i can figure out a way to do that by boarding my animals and renting a hotel if needed; just let me know. i can be flexible." In response to the anonymous answer example, here is what Rachelle Enns said: Awesome! You're a problem solver, not a dweller of roadblocks. You sound willing and enthusiastic, which is very important when answering this question. It seems you have many options to make this work. Here is an anonymous answer example: "i am willing to start as soon as needed." In response to the anonymous answer example, here is what Alexandra E. said: Good answer.15. Briefly walk me through your work history. Please include why you left each position listed on your resume. Briefly describe your work history, starting at the least recent position. Be brief and decisive, outlining one or two main achievements in each role. Be sure to include why you left each job while maintaining a positive tone. Avoid complaining about any past jobs or previous employers. Example #1: "I began my career, right out of university, with ABC Company. Spending four years there, I was able to triple my portfolio and quickly promoted to sales manager. I left that company in 2009 after being headhunted into a more lucrative role with XYZ Company. I have been with XYZ ever since!" Example #2: "I am a recent graduate of the Business Administration program with ABC University. I completed my practicum in an administration role within an Accounts Payable department. This experience was a wonderful one for me and a big reason why I was prompted to apply for your A/P clerk position. I come with some solid references and the eagerness to start a great career." Example #3: "I have held progressive roles in management following my education at Brown University, ranging from Coordinator to Generalist to Sr. Manager. Each career move I made was in the interest of developing professionally and becoming more advanced in my field of expertise. My current company has been acquired by a competitor which is why I am proactively seeking a new opportunity." Example #4: "After graduating with a degree in economics, I went into sales. I worked my way up through that company and earned President's Club the last two years in my role. During my last year, I started working doing freelance marketing work during my spare time and ultimately was hired on by my current company, who was one of my first clients. I started as an inbound marketing coordinator, and after a year in that position, I moved into my current role as a content manager. The marketing bug bit me, and I am so happy that it did!" Example #5: "I began at ABC company in high school as a part-time sales associate, then moved to full time after graduating. I worked as an assistant department manager while finishing my associates in fashion merchandising. When I went away to get my B.A., I found a seasonal position at a boutique women's store. I continued to work seasonally there during school breaks, and upon graduation, I returned full time as an assistant department manager at ABC company. My tenure has been strong, despite my moving away for school. I am now looking for an employer who can offer me work that relates closer to my education in fashion merchandising." Example #6: "I've earned quick promotions across organizations, starting with my first job out of college. Upon graduation, I began with CBA Company as a carrier sales rep. Later, I was promoted to account manager within only a few months. I grew my book of business by over 252% from the baseline that I inherited. I left that position to start as a sales rep at a startup and gained promotion faster than anyone to date in the organization. As an account executive, I closed a deal within 48 hours of promotion, which was also record-setting. I was then headhunted for a strategic sales role at my current business to help get the markets launched across the country. Now, I seek a greater opportunity with less travel. I currently travel overnight 65% of the time." Example #7: "I have been a teacher for fifteen strong years, earning many awards and accolades along the way including Teacher of the Year, and Coach of the Year three years in a row. I have a desire for my students to learn in a variety of ways while incorporating the latest technology. I am now seeking a new role in a school closer to my home." Here is an anonymous answer example: "i began my career in 2013 as a freelance php developer for some clients in the usa, and egypt, then i joined ______ as a junior php developer, and i learned a lot in this company, but it was a startup, and they decided to close the company after one year, so i left it, and i joined _______ technologies and climbed the ladder in this company starting from mid-senior php developer up to the technical leader and scrum master all of that happen from 2015 up to march 2019, and i felt that i reached my highest limit in ______ and i felt that i need to leave my comfort zone and move to another company, and this company was _____ and i joined it as a senior php developer, and i left after 9 months because i wanted to re-locate from egypt to another country and i got an offer from ______ in denmark, and i joined it in january 2020." In response to the anonymous answer example, here is what Cindy Ramsey said: Good! The way you're portraying your experience shows a focus on reaching the next level of career development. Good work! Here is an anonymous answer example: "i have 17 years of experiences in the financial and management accounting area. ranging from assistant accountant to accountant and analyst. each move was in the interest of career development. now i nearly complete my cpa. i am looking for a new opportunity for career development." In response to the anonymous answer example, here is what Marcie Wilmot said: Great! So it sounds like you're progressing up the career ladder and that each of your moves was to advance and grow. This is great, but make sure that you don't overlook any job departures that might look confusing to an interviewer, especially if you were at that company for a short period of time. You want to make sure to eliminate any potential red flags in the interviewer's mind. Good job! Here is an anonymous answer example: "during my undergrad, i had completed three internships. one was at the ohio state house of representatives because i wanted to be in politics. even though i loved my time there, i knew politics was a career i did not want to pursue. my other two internships were in the field of public relations. through both, i was able to improve my communication skills, writing skills, editing skills, and independence. i left each position because the internship had ended." In response to the anonymous answer example, here is what Alexandra E. said: Good answer! I would consider adding some responsibilities you held in each position and/or the impact you made in each position. Here is an anonymous answer example: "i have 5 years of experience in business intelligence. i have worked with company x for 3 years where i was responsible for performing etl operations and creating reports for business users. i left the company because i had to move to the usa with my spouse. in the us, i worked for company y as a bi analyst where i was responsible to understand the bi-related issues and resolve them, creating etl operations, and generating reports. i left the company because i wanted to focus on my newborn child which i enjoyed a lot. before going back to work, i wanted to get a master's degree and went back to school. i recently graduated from abc university with ms in information systems focusing on learning tools and techniques related to data analytics and bi. this was a wonderful experience for me and a big reason why applied for this position. with my work and academic experience, i feel i would become a value-adding member quickly." In response to the anonymous answer example, here is what Marcie Wilmot said: You have provided a brief yet thorough explanation of your work history. Good job!16. What do you know about this position? When the interviewer asks this question, they are trying to gauge how prepared you are, and your level of interest in the position. An employer wants to know you are enthusiastic about their organization. Express how keen you are by doing your research on the company history, values, goals, competition, and by examining their culture and what makes them unique. To impress the interviewer, pay particular attention to their blogs, events, and social media profiles for unique information that inspires you to work for them. Example #1: "I did some research on your organization, and I think it's inspirational that this company started 80 years ago as a mom and pop operation. I understand you now have fifty locations, which is impressive growth. Also, I took a look at your blog and saw a posting about the trees you planted on Earth Day. I'm very passionate about the environment as well. As for the position, I like how the Marketing role is so diverse. The job posting said the incumbent would be working on presentations for clients, graphic design needs, writing copy for various elements, and data entry/admin tasks. I bring strong experience in all of these elements." Example #2: "You are the leader in your industry for delivering value to clients in professional services. This role supports the corporate team and their financial planning groups with people development and product training. Is there anything important that you would like to add?" Example #3: "I admire that the average tenure of full-time employees across the organization is more than five years, with some 25% of full-time employees in the 15 years or more range. This retention speaks volumes about the company and how it values its people. This care and attention is precisely the type of organization I am looking to be a part of, and I couldn't be more excited about the opportunity." Example #4: "I've been a customer for several years, and so I know you're looking to make video advertising for social accessible, understandable, and affordable. I think that's such a great mission and I love the products. The icing on top is, of course, that I believe in and like your products, and have for quite some time now. I will bring an additional layer of passion to the job, too." Example #5: "I have been shopping here since I was a child and your store is a pinnacle of fashion retail. Not only aesthetically, especially with the recent renovations you've done across every store throughout the country, but in the brand name, recognition, and overall as the leader in the industry." Example #6: "I know that you guys are an industry giant, one of the big 3, as well as the longest-running in the space. I also know that many people in my network have had successful careers after having started here due to the vast training system you provide and ample opportunities for growth. I'm excited about the multiple paths and opportunities for advancement, along with ongoing education and mentorship." Example #7: "I know that your school was one of the first in this district and that you boast the smallest classroom sizes of any school in your city. I have also looked at the public test results from your Grade 6 PAT's and am very impressed. I also appreciate how involved your parent community is." Here is an anonymous answer example: "providence is the largest healthcare system in oregon, and it provides the best care and service to every person, every time. this also reflects your department has been providing great supporting service! during my ten years at my last job, i was able to demonstrate and learn the specific tasks required for your open position. i am confident that i could be a great addition to your team." In response to the anonymous answer example, here is what Rachelle Enns said: Excellent! You have done your research on the employer while also tying in the tasks that you are well trained to perform. Here is an anonymous answer example: "as far as i understand, this is a technical manager role. this position would consist of working closely with the pm and stakeholders. also, i will be responsible for leading and guiding 2-3 developers technically and manage them through agile methodologies such as scrum or kanban. i will be responsible for setting the architecture of the software and making the decisions." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. In addition to discussing what you know about the position, bring the discussion back to your particular skills and how they connect with the position. Here is an anonymous answer example: "as far as i understand, this is a role to procure raw materials. this position would consist of placing po's, negotiating lead time and pricing with suppliers, and possibly mentoring other individuals on the team. i would be utilizing my negotiation and sap skills. as far as i can tell, it sounds like a receiving position utilizing procurement skills to deal with shortages and quality issues." In response to the anonymous answer example, here is what Rachelle Enns said: Excellent! It is apparent that you have combed through this role's responsibilities and that you're ready to tackle the tasks. Here is an anonymous answer example: "i know that you are an industry giant, as well as the longest-running in the space. this supportive role mainly focuses on insightful reporting and ad-hoc analysis to realize stakeholders' needs, particularly risk assessment." In response to the anonymous answer example, here is what Rachelle Enns said: Great! It looks like you took some important keywords from the company job description to show that you understand what would be required of you in this role. Here is an anonymous answer example: "by participating at this university, i know that the mission is about transforming students for a brighter world. ohio university is about finding your purpose. i understand that this position would include a lot of communication. for example, talking to prospective families and students. it is about building relationships and helping students in their college selection process." In response to the anonymous answer example, here is what Alexandra E. said: Good answer. Here is an anonymous answer example: "it is similar to what i did at my previous store. so i would be leading the team together with the store manager and be responsible for training, mentoring, and making sure all visual standards align with your company's policies. i would work on inventory and inventory accuracy. i would also create a fun and inspiring work environment." In response to the anonymous answer example, here is what Rachelle Enns said: It looks like you have a good handle on the job duties, as per the job description. I have reworded to help with the flow. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "This position is similar to what I have done at the Apple store when it comes to leading the team, together with the store manager, in a creative and inspiring work environment. I am prepared to be responsible for inventory, training, mentoring, and meeting visual standards according to Gucci's policies."17. What is the most important thing you are looking for in your next company? The interviewer wants to make sure they can offer what you are looking for in your next position. Discuss with the interviewer the things you are missing in your current role. You can also talk about what aspects of this particular company excite you. Example #1: "The most important thing for me is to continue growing my knowledge in this industry. I am currently not receiving the opportunity for training and growth which has created an element of stagnancy in my current role. What excites me about your organization is that you have continued education programs and tuition reimbursement for pre-approved courses. The fact that you invest in the growth of your employees is amazing." Example #2: "One of the most important things I am looking for in a company is an organization that values its associate's growth. Companies that are offering internal training and development programs for advancement are appealing. For instance, I am interested in taking more technical writing courses and would love to land with an employer who sees value in that." Example #3: "In my next move, it is critical to me that I work with a marketing group where the directors encourage sheer creativity, even when it comes with some risk. I don't want to produce a product the same as everyone else. I love that your team has been part of some viral marketing material. This agency is just the place I want to be." Example #4: "I'm looking for a company that I truly believe in, to have a genuine interest in helping grow it. I'm also searching for a company that has growth opportunities and values its employees, looking for opportunities to help them learn and grow to bring the organization to the next level. I believe I've found this in your company, so I sure look forward to the opportunity to prove that I'm the best candidate." Example #5: "I want a company that is doing all it can to remain relevant, despite the shift away from brick and mortar stores. I am leaving a store after five years of employment, so I value loyalty given in return. I look forward to making this first in what I hope to be many moves up within your organization." Example #6: "I want an exciting, fast-paced company that values my talents and will ensure that I can grow professionally. I'm sad at the thought of leaving my current team and company, but there is not an opportunity for advancement on the horizon, so I want to ensure that my next move is long-term with advancement opportunities and continuing education." Example #7: "It is important to me that the next school I am in had a parent community that is involved and concerned about their child's' learning experience. Without buy-in from parents, it is challenging to gain and keep engagement from the students." Here is an anonymous answer example: "honest, open culture. no talking behind someone's back. and the ability to grow and develop myself so that i could also learn from my senior peers." In response to the anonymous answer example, here is what Rachelle Enns said: I recommend personalizing your response to Gucci so the interviewer can picture you specifically in their role. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "When I join Gucci, I would like to gain knowledge from my senior team, while enjoying a collaborative and honest culture. It's important to me that everyone works cohesively, ready to help each other." Here is an anonymous answer example: "what the most important things i'm looking in my future company are better management and a clear task." In response to the anonymous answer example, here is what Lauren McCabe said: Good response. There is a way not to elude to your previous negative experience, but rather look toward a more idyllic environment. Here is an anonymous answer example: "the most important thing for me that i look for in my next role is having an opportunity that helps me grow on the technical and business sides and apply what i learn." In response to the anonymous answer example, here is what Cindy Ramsey said: Ok, good. So, it's most important to you that the company support your desire to grow? Can you elaborate by discussing how you're sure the company will extend that support to you? Here is an anonymous answer example: "it isn't easy to choose just one thing. i would have to say a great culture." In response to the anonymous answer example, here is what Rachelle Enns said: A great culture is very important, indeed. What does this mean to you/what factors make a great culture, in your opinion? Here is an anonymous answer example: "i am looking to grow with the company and be appreciated for the hard work." In response to the anonymous answer example, here is what Lauren McCabe said: Good start. Take every question as an opportunity to set yourself apart from other candidates. Give the interviewer a better sense of who you are and how you can benefit the company if you are hired. Please see my suggestion below. In response to the anonymous answer example, here is a revised answer from Lauren McCabe: "I am seeking an opportunity that has growth opportunities. I love learning new things, and if given a chance, I would like to expand my knowledge and skillset. I have always wanted to explore leadership opportunities, and with time and training, I believe I can achieve that goal with your company." Here is an anonymous answer example: "the most important for me is to grow within an organization. what excites me about working at ou is that i get to continue being at a place that i considered my new home as a student. i would get to use the skills i learned at the place where i learned the skills." In response to the anonymous answer example, here is what Alexandra E. said: Good answer!18. What is your long-range career objective? Onboarding new employees is a time consuming and costly endeavor, so the interviewer wants to make sure that this role will be a long-term fit for you. Be open to the interviewer about your dreams within this company, on a long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization. The key to answering this question is to express to the interviewer that you plan to stay with the company for many years to come. Example #1: "While visiting your company website I noticed that you have some leadership opportunities available in a variety of locations. I would love to work my way into a management or leadership role with your organization and would be willing to relocate to do so. I like what your organization stands for, and I hope to see a current fit, and future growth, here." Example #2: "That is a great question! I see myself leading a small office team of like-minded and passionate individuals who enjoy the work we are accomplishing together. I also see myself working closely with a charity, on behalf of the organization, to give back to the community." Example #3: "I currently manage a small production team; however, in the longer term, I would like to grow into a regional management position. I researched the career path in your organization and saw that you spend a great deal of time grooming your employees for quick promotion." Example #4: "I currently am hoping to move from content manager, which is more focused on creation and execution, without tons of involvement in the calendar planning or sales initiatives, into your role of marketing coordinator. In the short term, I want to work on planning sales strategies to support those marketing efforts. Long term, I'd like to leverage that knowledge into a Director of Marketing position." Example #5: "I am in it for the long haul. I have been at my current employer for four years. I do not take this next move lightly, as I know I am leaving a safety net where I am known, respected, and appreciated. That said, I know I need to leap to advance my career and challenge myself. After an appropriate amount of time in this department manager position, I would foresee 2-3 years; I would look to move into a General Manager role within your organization." Example #6: "My long-term goals would be a management position. Dreaming big would be a director or VP level of sales position, perhaps moving into a customer success director role at some juncture. Within the next three years, I would look to be leading a small team, but would jump at the opportunity to run a pod in the nearer future." Example #7: "If offered this role my long-term plan would be to remain here, as a teacher, but perhaps work as a learning leader as well. I am ready for the additional responsibility, and I understand that your school would help me to achieve that long-term goal." Here is an anonymous answer example: "my long range career goal is to elevate myself to a manager position and supervise a staff." In response to the anonymous answer example, here is what Lauren McCabe said: This is a great goal. Here is an anonymous answer example: "right now, i'm looking for an opportunity to take leadership responsibilities because i strongly believe that i'm qualified enough to fit in that. also, i want to find this opportunity with an organization where i can grow with them. i think i can achieve that with your organization because i believe you have this culture." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. Why is this company a good place to grow your career? Did your research reveal that it supports professional development? If so, you may want to add more detail about this aspect of the culture. Here is an anonymous answer example: "my long-range career objective is to work in social media marketing. the last time i talked with you, the admissions office did not have a specific social media group. if that is still the case, i would love to help and work with them." In response to the anonymous answer example, here is what Alexandra E. said: Interesting answer! I would consider trying to connect this to the position you're applying for - how would working in this position lead you to reach that long-term career goal?19. Why are you looking for a new position? When an interviewer asks you this, make sure you always keep your answer positive. If you are leaving your position because you don't like your boss, be sure to phrase it more eloquently. If you aren't sure how to reply, remember - it's always a safe bet to focus your answer on career growth and exciting opportunities. Example #1: "I value growth! It's important to me that I grow in my career so I can continue to be a valuable asset to the company for which I am working. I've noticed tremendous growth in your company the past year, and that appeals to me." Example #2: "Career growth and professional development are driving me to seek a new position. As wonderful as my organization has been to me, I do not see an opportunity for upward growth. When I saw your posting for an executive assistant supporting the C-suite, I knew I had to apply." Example #3: "I do not take this move lightly. My current company feels like a family. I need to see further challenge and growth so, after giving it much thought, I put my application out. My decision is on timing, the fact that you are the right company, and the position is not a lateral move for me. All of these stars have aligned in this one job you're looking to fill, and it is calling my name." Example #4: "I feel that I have outgrown my role as it is with a small marketing agency. I am looking for an opportunity in which I can work with more robust software, on larger projects, with clients who have bigger budgets." Example #5: "I have been with my organization for four years and have moved up through almost every rank the store offers to get to where I am today. I am so grateful to the store, the management, and customers for the opportunity and growth I've experienced over the last few years. However, I feel as though I need to conquer the next challenge. I need to stretch outside of my comfort zone to grow in a new industry." Example #6: "I feel that I've reached the highest point I can at my current position. I am exceeding sales metrics, but what I am longing for is a team to lead. Right now, and in the next year or more, there is no such position. Because of this, I need to look for another, better fit where I can grow to my fullest potential." Example #7: "I am seeking a transition to a new district because my spouse needs to transfer offices and we are looking to move to this area. Since my kids will be attending this school, I thought it would be an excellent idea to apply here as well. Your school has an excellent reputation, which sweetens the deal for me as well." Here is an anonymous answer example: "i'm looking for growth in my career and having different responsibilities, and i strongly believe it's the right time to start working on achieving that and what i noticed is that your organization always have interesting opportunities that will help me to grow." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. Career growth is a very good reason to be looking for a position. Again, I'd be more specific about how you intend to grow your career and skills within the organization. Here is an anonymous answer example: "i love my job and my life out here; however, i want to relocate to where i have more family and friends. my company is going through some very difficult times right now, and i think this is good timing to move on to a new challenge. also, i am not passionate about the products i manage. continuing in my professional field and adding the opportunity to work with products that change animals' lives would be very meaningful." In response to the anonymous answer example, here is what Rachelle Enns said: Your answer is very honest, and you present compelling, reasonable points as to why you want to move on. You mention your company's difficult times in a respectful and professional way, which is very important. Here is an anonymous answer example: "i am looking for a new position because i want to grow in my career, so i can continue being a valuable asset to the company i am working for. ohio university has grown so much since my first year, and i want to be a part of that growth in the future." In response to the anonymous answer example, here is what Alexandra E. said: This answer to me communicates why you are looking for a position at Ohio University. However, I think your response should address why you are leaving your old position. If you just graduated, that would be your answer (that you are just now entering the workforce).20. Tell me a little bit about yourself. Many interviewers will start off with this question, which could throw you off a bit. You've done all of this research on the company but have you prepared to talk about yourself? The interviewer is looking for relevant information about the position for which you applied. Respond by mentioning your education, how many years of experience you have in your field, and be sure to give some details about your most current position. Conclude your response with a statement about what you are looking for in a role at this time. Example #1: "I have a B.A. in Communications and Journalism from the University of Michigan. I have three years of experience in Marketing and Communications. My most recent position was with Amazon as a Marketing Coordinator, and I'm currently looking for a position that will allow me to grow into a leadership opportunity." Example #2: "With pleasure! I have over ten years of experience in the professional services industry and am interested in growing my career to the next level, and become an executive assistant. On a more personal note, I love to read, go hiking and spend a lot of my extra time volunteering with the humane society." Example #3: "I am a calm and quiet leader, with excellent written and verbal communication skills. Even though I am quiet, I can motivate my team and keep morale high. I was recently awarded 'Most Productive Manager' in my organization." Example #4: "I graduated with a B.A. in Economics and started my career in sales. After a successful three years, I decided to begin making the moves to the marketing side. Freelancing on the side to shore up my creative skill set prepared me for the leap to my first marketing position as an inbound marketing coordinator. I am still with the same organization, but now as a content manager. I help build out the marketing calendar and execute its items from blog posts to social media to email marketing efforts. In my next role, ideally with your company, I am looking to achieve the next step towards a director position." Example #5: "I started my career in retail very young. My first job at sixteen was as a sales associate at a large department store, and I have stuck to retail ever since. After high school, I achieved my associate's degree in fashion merchandising and continued to a four-year university where I obtained my B.A. in communications. Since then, I have held various leadership and management positions in both small boutiques and large department stores. I am currently looking to take my experience and career to the next level by pursuing this position as the department manager in your highest volume department." Example #6: "I started my sales career in a large corporate setting, and there I received a promotion within only a few months. I decided that I wanted to stretch my wings and made the leap to a startup. There, I earned the fastest promotion in company history and followed that up with the fastest deal to close after promotion. I have had continued success here and am in my preferred sales territory. However, I feel that I may have outgrown the position and right now, there isn't an opportunity for a managerial position here, so I'm looking at outside opportunities, such as this one." Example #7: "I am super excited and passionate about my job, the language, my students, and continual learning. I feel so privileged to have a job that I leap out of bed for every morning. I am a mom of boys, and I am a fitness enthusiast: as their soccer coach, the high school soccer coach for freshman girls, and a runner in my spare time." Here is an anonymous answer example: "animals and music are my passion. i grew up with dogs and cats and horses on a small farm outside nyc. i am friendly, driven, and have a good sense of humor. i love volunteering at animal shelters and nursing homes for the older generation of people. i have an incredibly strong work ethic, as well. i have a dog and a cat whom i love dearly and make my days fully wonderful." In response to the anonymous answer example, here is what Rachelle Enns said: It sounds as though you live a happy, fulfilling life! When it comes to your love of animals and your compassion for others, be sure to tie this into your future success in the role in question. Here is an anonymous answer example: "i graduated with an electrical engineering degree from the state university of jakarta. i bring five years of experience and offer a wide range of knowledge of the technical matter. most recently, i have worked as a team leader/network engineer, and have aspirations to of joining a leadership team and grow in the field of it." In response to the anonymous answer example, here is what Lauren McCabe said: This is a great response! You provided a well-rounded response that includes your future aspirations. Great job! Here is an anonymous answer example: "m name is ______, i'm from egypt, and i moved to denmark for work in january 2020. i've graduated from the faculty of engineering in 2011 i started my career as a php developer in 2013, so i have 8 years of experience, and during these years, i used multiple languages and i strongly believe that i'm proficient in using php, ruby, and java with different frameworks for each programming languages and different software tools also, i'm interested in the business side, and i got a certificate as scrum master from scrum.org, and i played different roles actually i can say i claimed the ladder from the first step i started as a freelance junior developer up to technical lead and scrum master and that helped me a lot to gain my knowledge and experience also, in my free time, i really like to listen to calm music and read a book or cook a meal, and eating it with my roommate." In response to the anonymous answer example, here is what Cindy Ramsey said: Good! You're using the question to highlight work skills, which is great, and also talking a bit about yourself, personally. Interviewers often want to get to know applicants beyond the information on their resumes to determine whether there is a culture fit, so be sure to elaborate. Here is an anonymous answer example: "i am calm and poised in an extremely panic situation. in my previous employment, i was awarded as best manager and ethical leader twice in a row." In response to the anonymous answer example, here is what Rachelle Enns said: Would you be put in many extremely panicked situations in this role? The second part of your answer seems to be a much better fit, so I recommend rolling with that. I have provided a starter for you, below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "In my role with (company name), I was awarded as best manager and ethical leader twice in a row. I achieved this award by (what did you do to earn this recognition?) I am passionate for...(talk about what fuels you professionally). In my personal life, I...(mention a couple of hobbies that will help you to make a more personal connection with the interviewer)." Here is an anonymous answer example: "i am a current graduate of ohio university with a major in business management and minors in public relations and political science. i have spent my time at ou completing two public relations internships and being involved in organizations on campus. i am excited about this position because i get to share my personal experience. without my time at ou, i would not be the person i am today." In response to the anonymous answer example, here is what Alexandra E. said: Great answer! If I were the interviewer, I might follow up with questions about why you chose your school and major/minors to get to know you more.21. You have a few gaps in your resume. Can you explain these? When responding to this question, make sure you answer honestly about your gaps of employment, whether your discrepancies are due to staying home with the kids, an illness, taking care of an ailing parent, or taking some time off to think about a career change. Example #1: "The first gap in my resume was from 2007 - 2008 when I took a year off after completing University, to travel. Even though I was not working, I learned so much about business and interpersonal communication during that year of travel. After being laid off in 2012, I was without work for six months. Those are the only two gaps in my resume." Example #2: "There were two times where I had a gap in my career. One gap was taking time off for personal reasons in between a great career pivot. The other, I took some time off to attend schooling for an administration certificate. The certificate greatly improved the quality of my work and my organizational skills." Example #3: "The gap in my resume was when my employer went bankrupt and my role dissolved with no notice. We were in a recession, and it was an incredible challenge to find employment. You will see that I ended up relocating to gain employment. It was certainly a trying year." Example #4: "The only gap on my resume is the three months after college graduation when I traveled a bit but had a job lined up for my return. Additionally, you may see that there are seven months between the two companies I've worked for, but that was when I left my sales position and worked freelance marketing before being brought on as a full-time inbound marketing coordinator." Example #5: "The gap in my resume was due to an apprenticeship with a professor while getting my associates in fashion merchandising. Technically I was still employed but very part-time during this time. The following semester was outstanding but in an unpaid untitled assistant role." Example #6: "I completely understand your interest in them. There is a gap between my college education as I left one University for another. Also, I took some time off when my mom was sick with leukemia. Thankfully, she is in remission. There is one other 6-month gap after I left my role at ABC company when I took the time to spend with my son when he was a newborn." Example #7: "I started my career as a substitute teacher in a smaller city where opportunities were few and far between. To try to fill the gaps, I did work as a bartender; however, chose to leave that off of my resume to avoid confusion." Here is an anonymous answer example: "the gap in my resume was the time after my master's degree. i wanted to explore different things before i decide on my career path. i was doing freelance work, and at the same time, i co-foundered a start-up which helped me to decide to get a business degree." In response to the anonymous answer example, here is what Rachelle Enns said: It sounds as though you were very busy during this time! You give some specifics, and even more detail will be helpful for your interviewer. The less they have to glance at your resume during the interview, the better. I have provided an example below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "The gap in my resume during (year) was after I completed my master's degree. I chose to explore different career options before deciding on my career path. During this time, I was doing freelance work (what type of jobs, for what type of companies). At the same time, I co-founded (name the start-up), which inspired my decision to return to school and complete my business degree." Here is an anonymous answer example: "i have this gap in my resume after completing my resume because i spend a year preparing for a master degree in electrical engineering, and after that, i realized that i'm not so interested in electrical engineering, and i did not want to waste another 4 years above the 5 years of university for preparing for a master degree, and i found that i really like anything related to coding, so i took another year to join a software diploma that helped me to learn how to code, and after that year i started my career as a php developer." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. It seems as though your "reset" has led you to your current career path and fits well with the requirements of this position. Here is an anonymous answer example: "yes, i do have one gap in my resume. i took a break in my career, after the birth of my second daughter, to spend time raising my young family. it was a decision that i am confident was the right thing to do for my family. after my children were all of elementary school age, then i went back to work, part-time at first, and then increasing to full time. the transition back to work was smooth, and i’ve been working full time in the city for over ten years now." In response to the anonymous answer example, here is what Rachelle Enns said: Excellent! You did what was right for your family, and should be very proud. It's great that you mention how smooth your transition was, back into the workforce. Your answer is very confident and professional. Here is an anonymous answer example: "my first gap was 2014-2015 because i moved to the us with my spouse and i was waiting for my ead (employment authorization document) approval without which i could not work in the usa. when i received my ead, i started looking for a job. my second gap was 2016-2021. the first two years i wanted to focus on my newborn child and i enjoyed the time i spend with my child then i wanted to pursue advanced studies therefore 2019-2021 completed ms in information system and recently graduated i had a great experience and opportunity to learn new technologies and prepare myself for work and now i am looking forward to going back to work." In response to the anonymous answer example, here is what Marcie Wilmot said: You do a great job of explaining your employment gaps.22. Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed? Before answering scheduling questions, it's important to be clear on the interviewer's expectations. If you haven't had a chance to clarify their scheduling needs, now would be the perfect time to ask! Consider asking, 'What are the scheduling expectations for this position?' If they expect you to work 12 hour days, it would be important for you to know that before you respond with, 'Absolutely! No problem!' You want to be sure that you can meet their expectations. If it turns out their schedule expectations won't work for you, think about what you CAN offer and see if you can meet in the middle. It's much better to discuss these things in an interview than for you to commit to a schedule that won't work for you. Example #1: "I am available for full-time work which is preferably 8-5 Monday to Friday. I am happy to be a team player and work some overtime, as required. Will these hours meet your expectations?" Example #2: "My scheduling availability is flexible and adaptable to meet the needs of your organization. I am not afraid to put in hard work or long hours when needed." Example #3: "Whenever I ask my team to stay late to complete a project, I do the same. I would never ask anything from my team that I am not willing to deliver myself. Rest assured, I am a team player and will do what it takes to ensure the organization is successful." Example #4: "I am certainly a team player and willing to pitch in to help reach a goal outside of the standard hours, but I am accustomed to typical business hours and am looking to retain those. Is there a particular time of year or initiative that comes to mind when you refer to atypical hours?" Example #5: "I'm used to working nights, weekends, and holidays. I am flexible for days or nights, weekdays or weekends, and the like. In my current role, we are offered overtime pay for holiday hours and Sundays. Is this what your organization offers as well?" Example #6: "I know that sales roles can have some long hours, and am open to that as needed. For the majority of my days, I was hoping to retain my current schedule of 8-5pm Monday through Friday. As extenuating circumstances arise, with KPI's in mind, I will certainly do more than my share to pull the weight." Example #7: "I work many additional hours in a week whether that be with students who need help after school, helping to coach a sport, or leading a club. I am certainly willing to do the same at your school." Here is an anonymous answer example: "what amount of overtime? are we compensated for this overtime? i don't mind having a flexible schedule, but i need to understand what flexible means." In response to the anonymous answer example, here is what Rachelle Enns said: It's good to have questions, and you should definitely know the expectations before accepting a job. However, there is a more delicate way to uncover this information. I have offered a revision, below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I am prepared to offer flexibility in my schedule. Could you share with me the average overtime expectations, and how you arrange compensation around these needs?" Here is an anonymous answer example: "depending on the meaning of flexibility, i'm open to working overtime if needed but to a certain limit that doesn't affect my working-life balance. if possible, could you share the average overtime expectations and how you arrange compensation around these needs?" In response to the anonymous answer example, here is what Cindy Ramsey said: Ok, good start. Can you demonstrate your flexibility in past positions? Here is an anonymous answer example: "definitely, i will work overtime if needed. in the mortgage industry where i worked as a loan closer, there were times when i had to work late to accommodate document deadlines. in one case, my manager assigned me a loan, but because i received it late in the afternoon, i needed to stay longer to finish. my manager was always grateful to me because i was willing to assist and help anytime without hesitation." In response to the anonymous answer example, here is what Stephanie Cafaro said: Excellent response; this shows that you are flexible and dedicated and can go the extra mile when needed. Here is an anonymous answer example: "what are the schedule expectations for this role? yes, i am available 8-6 daily. in my current position, i often come early or stay late as needed. additionally, i work later hours as needed remotely from home on my laptop and periodically on weekends to obtain property access from the landlord for the operations team when emergency or weekend repair work is necessary." In response to the anonymous answer example, here is what Rachelle Enns said: Very nice answer. You show a lot of dedication to your work. Here is an anonymous answer example: "yes, i would be happy to be a team player and work some overtime, as needed." In response to the anonymous answer example, here is what Alexandra E. said: Good answer.23. Would your current employer be willing to provide a reference for you? Before your interview, make sure you have your references prepared just in case the interviewer requests them. If you don't feel comfortable using your current employer as a reference, explain that you have other references better suited at this time. Those can be past supervisors. Example #1: "I am happy to provide you with a reference from my previous supervisor. Should the offer stage be reached, my current employer will be a reference. In the meantime, if you wish, I can provide you with a current client or character reference." Example #2: "Certainly! When we get to that point in the interview process, I will be delighted to have you reach out to my professional references." Example #3: "My director is aware that I am seeking a new role due to the recent company acquisition. I will include a few references to you via email which you are more than welcome to contact." Example #4: "I will be happy to provide you with any references you'd like and of course, can connect you with my current manager once I have a job offer in hand, contingent on references. Until that point, I'd prefer they don't know that I'm looking. I have some clients with whom I worked as a freelancer, so I'm happy to connect you with them at any point." Example #5: "This is so tricky, seeing as my current employer would be the absolute best reference for me, but I cannot yet let them know I am leaving. That said, I have many managers who have left the company who would happily provide a reference. Upon an offer, I would happily provide my current manager and store manager as references to my quality of work and character." Example #6: "I have some references, but I would not be comfortable with you contacting my current boss, seeing as they do not know I am looking for a new position. My previous manager has since left the company, and I would be happy to provide his information, as well as some other helpful references." Example #7: "My current Principal encouraged me to apply to your school once he knew that my family was looking to relocate I have brought a letter of reference from him. In the letter, he encourages a phone call from you should you have further questions." Here is an anonymous answer example: "i'm not sure it's allowed or not in the current company, but i have another option of my coworkers and managers from my previous jobs that you can consider excellent reference." In response to the anonymous answer example, here is what Cindy Ramsey said: Ok, good. If you can't answer with a definitive yes, being able to offer an alternative is important. Here is an anonymous answer example: "that is a good question. i am not sure if management would since they would not want to see me go, and i am not sure if they are even allowed to do that. however, i can tell you that i have a couple of excellent references from some coworkers i can provide. i also have two references linked in from a previous supplier and one from a coworker." In response to the anonymous answer example, here is what Rachelle Enns said: This answer is honest and very fair - a lot of management teams are not allowed to offer references. It's great that you have other sources for positive references. Here is an anonymous answer example: "yes, my last employer will be willing to provide a reference." In response to the anonymous answer example, here is what Rachelle Enns said: Good start! What do you believe this employer would say about you? It's important to elaborate in an interview rather than force the interviewer to carry the conversation. I have provided an example below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "Yes, my last employer will be willing to provide a reference. I was a loyal and dedicated employee, and I believe they will have very positive things to say about my contribution." Here is an anonymous answer example: "i am happy to provide you with a reference from my previous employer. should you need this information, please do not hesitate to ask." In response to the anonymous answer example, here is what Alexandra E. said: Good answer.24. How do you feel this position would fit in with your long term career goals? Before applying for any position, it’s best to have an idea of your long-term career goals, and a great sense of the potential growth the hiring company offers. This way, you can highlight for the interviewer all of the great reasons why this position will fit into your long-term goals! Maybe you hope to be in a management position with them down the road! Whatever your reasons, be sure to provide a response that allows the interviewer to see your desire to stay with them long term. Example #1: "I feel that this position fits in well with my long-term career goals because it provides the project management piece that I have been missing. I would love to become great in this role and then earn a promotion to a leadership position where I can mentor other project managers." Example #2: "My primary career goal is to find a position where I can stay long term. Because your company has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit." Example #3: "I know that this position is precisely the best next step in my career. Not only is the position right, but the company is where I need to be. I am looking or more responsibility and an opportunity to grow into a director level position. I look forward to climbing the ranks in your industry. I plan to take additional coursework on leadership to prepare myself for regular promotions." Example #4: "My long-term career aspirations are to lead a large organizational effort around improving global marketing. This role as a Marketing Director will help elevate my experience towards that goal. Along the way, I will continue to develop my business and financial acumen to be a more well-rounded leader." Example #5: "I have been seeking a retail environment outside of typical big box stores. Your brand and brand story resonates with me, and I like the fact that you encourage continued education opportunities for your management team as well." Example #6: "I feel I have learned all that I can in my current role, and your Senior Account Executive focusing on Strategic Accounts is precisely the role I would have written for myself in an ideal world. I would love to be able to leverage my experience in the industry to help propel your company to the next level. After succeeding in the SAE role, I'd look to move into a management role. From what I understand of your company, you seem to promote from within, and I look forward to proving myself so that I can lead a sales team at ABC Company." Example #7: "I am, and will always be, a teacher first. This role fits with my career goals because you also offer opportunities for me to participate in extra-curricular activities like being a soccer coach. I love physical activity and have a strong belief in encouraging kids to be active." Here is an anonymous answer example: "i feel that this position would fit my long term career goals because prospective students and families are always on social media, and it is a big way for schools to recruit new students. today, there are many relationships that are built over social media, and it is a great way to instantly reach out to students. the number of applications received or students accepting, is a great way to determine whether that specific strategy is working." In response to the anonymous answer example, here is what Alexandra E. said: Be sure to define your long-term career goal. I'm inferring from this & your other questions that it's to be in social media, but it would be good to state that here. In response to the anonymous answer example, here is a revised answer from Alexandra E.: "My long-term career goal is to get into social media marketing. I feel this position is a good start because a lot of relationship-building and recruiting is done through social media. Social media is a great way to reach out to students instantly. Additionally, by learning what draws students to apply and attend this university, I can apply that information to a future role in social media marketing for this university if the opportunity arises." Here is an anonymous answer example: "i think this role fits my long-term goals as it allows me to take the leadership responsibilities on the technical and business side, and that fits what i aim to in the future to play a role that helps me to participate in the technical and business sides such as head of engineering or enterprise solution architecture." In response to the anonymous answer example, here is what Cindy Ramsey said: Ok, good start. Is there a specific position that you'd like to ultimately find, and how will you build your skills to achieve it? Here is an anonymous answer example: "i feel that this position fits in well with my long-term career goals because it provides real-world experience in data analytics and it is naturally in line with my career path. i would love to become great in this role and set a path towards a data scientist and mentor others in this field." In response to the anonymous answer example, here is what Marcie Wilmot said: Excellent answer! You sound confident in your assessment that this position aligns with your long-term career goals, which is great. It's also positive that you mention your aspirations for becoming a data scientist. Great job!25. All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this? Background checks are widespread in many industries. If you are keen for the position, you much comply fully with their onboarding process. Show that you are cooperative. If there are any marks in your history, this is the exact time to disclose them. Example #1: "Yes, I am happy to comply with any background checks required. My record is clean." Example #2: "That is a great step in the process, and there will be no issues with me participating in this. I am happy to provide any supporting documents to help along the way." Example #3: "You are welcome to conduct a background check on me. I will disclose upfront that I have a DUI on my record from 2009. This mark does not affect my ability to travel for work, and I no longer have any restrictions on my drivers' license." Example #4: "I am happy to do any background check or references you'd like. There is nothing in my background that will hinder my ability to be successfully on-boarded." Example #5: "I do have a mark on my criminal record from a few years ago. If you can review and still accept me as a candidate, I would be happy to continue the interview process with you." Example #6: "No problem. I'm also happy to provide references or documentation you may need in addition to the background and education checks." Example #7: "Rest assured; I will pass any background check that you have for me. I have worked with vulnerable persons such as children, and the elderly, for the bulk of my career. There has never been an issue present." Here is an anonymous answer example: "your welcome to conduct a background check and education verification on me." In response to the anonymous answer example, here is what Rachelle Enns said: Great! As per previous feedback, be sure to add in a short sentence re-affirming the interviewer. I have offered an example, below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "You're welcome to conduct a background check and education verification on me. You will find that my background is clean, and my educational background is consistent with what I have provided on my resume." Here is an anonymous answer example: "yes, i am comfortable with any background checks required." In response to the anonymous answer example, here is what Alexandra E. said: Good answer. Here is an anonymous answer example: "my record is clean, and i'm happy to do all the verification steps that you need from me." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. Very straightforward and simple response.26. What challenges are you looking for in a position? Assure the interviewer that the challenges you look for in a position are ones that will push you to grow in your career. Interviewers want to see that you are never complacent and that you like to set goals for yourself. Also, if you have read the job posting, you should address the challenges present in this role and how they align with what you are seeking. Example #1: "I am looking for a position where I can better exercise what I learned while earning my CPA. My current position has simpler accounting concerns, and so I seek to join an organization, such as yours, where I can be part of more complex accounting projects." Example #2: "When I read your job posting I was thrilled to see that you are looking for an expert in Excel as well as someone with training and onboarding experience. I have been seeking a role with further opportunities in leadership and also on the technical side." Example #3: "As an experienced manager, I am looking for the greater challenge that comes from leading a larger team. I currently manage 15 people, so my interest was piqued when your job posting mentioned a team of 28." Example #4: "I have worked as a freelance marketer for many years and seek the challenge that comes from working for a larger agency with enterprise level clients. Your company has been on my radar for quite some time, and I would be thrilled to join your experienced team." Example #5: "My previous role offered part-time hours in a non-commissioned environment. Now that I have completed my business degree I would like to join a company full time, in a commission driven environment. The challenge of meeting a sales quota is exciting to me." Example #6: "The quotas in my current role are quite conservative, and my client list is warm and primarily full of long-time clients. Now, I seek the challenge of further business development activities, a more aggressive sales quota, and hotter leads." Example #7: "As a teacher, there are always challenges in the classroom. What I am seeking is further professional development opportunities. When you mentioned in the job posting that professional growth is a significant focus in your school that was very appealing to me." Here is an anonymous answer example: "i'd like to have an opportunity to apply what i learned while getting my scrum master certificate or the aws solution architect certificate because my current role gives me a narrow window to achieve that, and i'm looking for more." In response to the anonymous answer example, here is what Cindy Ramsey said: Great! You're demonstrating the skill and motivation to succeed in the role as well as your motivation for leaving your current employer. Here is an anonymous answer example: "i want to be able to hit high sales quotas. i also look for challenges where i can get outside of my comfort zone and grow my skills. i want to be able to use sql pro efficiently to analyze data and understand sales enablement further." In response to the anonymous answer example, here is what Rachelle Enns said: You are very specific about the challenges that you are looking for, which is fantastic! Here is an anonymous answer example: "i am looking for challenges in this position because challenges motivate me, especially when i cannot figure out how something works or fix something that is broken. in the job description, it mentioned the ability to learn new programs. having learned new programs, like indesign, i know there are many challenges when not being able to understand how to do something." In response to the anonymous answer example, here is what Alexandra E. said: You do a good job of explaining why you are open to challenges, but it's a little unclear what type of challenges you are hoping for. Do you want to learn new programs, or are there other ways you are hoping to be challenged?27. Tell me one thing about yourself that is not on your resume. This question is another open-ended one where it can be easy to ramble on and on. Avoid this by preparing a couple of statements regarding what makes you a stand-out candidate, but may not be on your resume. For instance, you may want to mention some current volunteer work, an exciting hobby, your favorite books on business or leadership, a pipe-dream that you have (career-related) or even additional languages that you speak. However, you choose to reply, ensure that it remains on track with a career conversation. Example #1: "One thing that I have not included on my resume, is that I am currently attending online courses in the evenings and weekends to complete my Masters' in Accounting. My estimated graduation date is next June. I am excited to reach this milestone as the added education can only support me further in my career." Example #2: "I did not include my volunteer work on my resume as there was not much room left on the document. For the past five years, I have spent every Saturday working at the local animal shelter, helping with pet adoptions. This work has taught me further software skills and has strengthened my people-facing and engagement skills as well." Example #3: "One thing you would not know about me, from reading my resume, is that I am an avid reader. I aim to read one new book on leadership, management, business, or professional development, once a week. Currently, I am reading 'Good to Great' by Jim Collins. Last week, I completed 'Leaders Eat Last,' by Simon Sinek." Example #4: "I did not put my GPA on my resume, but perhaps I should have - I am very proud of it! I graduated with my MSc in Digital Marketing with a 3.7 GPA. All of this, I accomplished while also working part-time." Example #5: "I speak three languages fluently which is a great help in my current retail sales position. Because of my language skills, I can assist customers in English, Spanish, and Mandarin." Example #6: "Back in 2007, I spend a few months working in Japan. This experience was earlier in my career, so I no longer include it on my resume. Just after graduating with my business degree I took an internship with a global organization where I immersed myself in the Japanese business culture. The skills and knowledge gained were immeasurable." Example #7: "One thing you would not know about me, from reading my resume, is that I started my education career in the private school sector. It was just for one year, where I taught at a private charter school. The experience was nice; however, I much prefer the challenges that come with public education." Here is an anonymous answer example: "one thing that you would not know about me is that i love reading books — not fiction books but self-development books, such as those by jack canfield and tony robbins. i am going to a tony robbins conference next month." In response to the anonymous answer example, here is what Rachelle Enns said: Perfect! Your response shows a keen mind for self-development which any interviewer should appreciate. Here is an anonymous answer example: "one of my targets for this year is getting a certificate from aws as an aws solution architect, so i do a lot of self-study to achieve that." In response to the anonymous answer example, here is what Cindy Ramsey said: Good! This is a very persuasive detail. The question may also be seeking to understand you better as a person; so while job-related training is a terrific topic, you may also want to discuss other, varying interests. Here is an anonymous answer example: "one thing that i have not included on my resume is that i love to read books that help me grow professionally. for example, i have recently taken an interest in books involving social media marketing." In response to the anonymous answer example, here is what Alexandra E. said: Good answer.28. When was the last time you helped out a coworker? The interviewer would like to see how far back you need to reach, to answer this question. Are you a highly collaborative person, or do you spend most of your day with your head buried in your work and not looking for opportunities to be a team player? Big or small, quickly think of a time when you assisted someone else, helping them to be successful in their role. Example #1: "Just yesterday I noticed a junior accountant struggling with one of our SAP modules. He agreed to my help, and I spent my lunch hour walking him through the program and training him on shortcuts. It felt great to assist!" Example #2: "I will often jump in to help a coworker navigate our software or find a file that they need. I am known as the 'go-to' person in our office for small technical glitches as well. I am tech savvy, and if we don't need the IT department for specific fixes, I am happy to help a coworker avoid that." Example #3: "I recently took a team member under my wing after he asked me to be his mentor. He is craving growth in his career and is seeking out both professional and personal development opportunities. I meet with him once per week, for one hour, and give him small assignments and tasks to complete. It's been a rewarding experience for both of us." Example #4: "Just this week I helped a coworker write some sales copy for a client. She was feeling a bit stuck so we had a 30-minute brainstorm to get her mojo flowing again. I found it fun to help, and the client was thrilled with her final delivery." Example #5: "I helped a coworker to ring in a refund for an irate customer yesterday. She was nervous because the customer was a bit intimidating and I could tell she needed my help. I kept the customer occupied in conversation while she performed the refund on our point of sale. She thanked me later for noticing her need and jumping in. That's what teamwork is all about, and I know she would do the same for me." Example #6: "Last month I helped one of our newer sales reps to hit her monthly sales target. She was still in the onboarding process, and I felt that her sales numbers were a bit too high considering she was still in training. I approached our boss and proposed that I take over 25% of her sales numbers so that she could better focus on learning her sales script and getting to know her surroundings and client base. Our boss agreed to the plan, and we all finished the month strong." Example #7: "One of our teachers was retiring this year, and she was finding the workload to be a bit overwhelming. I offered to help her with the end-of-year marking, and she agreed. She certainly earned the extra help after 40 years of teaching! We formed a great friendship over the years together because we made a habit of lending a hand to one another on a regular basis." Here is an anonymous answer example: "in this sprint, i helped the new developer who joined our team to understand the flow of one of our projects before starting a pair of programming with him to implement one of the tasks related to this project." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. The question is seeking information about how you contribute to the team by asking for a recent example. You may want to add more detail and narrate the need for help, and what the ultimate result was. Here is an anonymous answer example: "the last time i helped a co-worker was toward the end of my internship when a new assistant was hired into the sce office. it was close to the housing lottery/selection, so i was helping her answer students' questions." In response to the anonymous answer example, here is what Alexandra E. said: This is a good example. I recommend elaborating on your example. What action did you take and what was the impact? Here is an anonymous answer example: "i help my co-workers daily. i am the most experienced real estate person on my team. as a result, my co-workers and even senior managers come to me daily with questions on how to negotiate deals or to discuss broad strategy. i have an open-door policy and am known as a colleague who is happy to help co-workers." In response to the anonymous answer example, here is what Rachelle Enns said: It's great that you help out on a regular basis! When approaching situational based questions (IE: When did you...Tell me about a time when...) be sure to tell a clear story using the STAR method whenever possible (Situation, Task, Action, Result).29. How does this position fit your long-term career plans? Assure the interviewer that this position would not be a temporary fix but a longer-term career move. Employers do not expect you to stay with them forever, but they do like to hear there is at least a 5-year plan where you can see yourself growing. Do not offer a timeframe but offer up information as to why this may be a long-term fit. Here are some factors that could determine a long-term fit: - Unbeatable workplace culture and a positive environment - Continual challenges and opportunities to learn - Cross-departmental training and opportunities to diversify your role - A team environment that feels like family - Competitive compensation packages including health benefits and vacation days - Strong career trajectory and history of promotion among top performers - Genuine and integrity-driven leadership, ownership, or c-suite Example #1: "My long-term plan is to find an organization with a workplace culture that encourages personal and professional development opportunities. I know your company has a solid history of providing these things to your team. For that reason, I could see myself happily growing with your business for the long term." Example #2: "For myself, my interest in continually piqued when given various challenges and opportunities to learn. When I am growing my skills and knowledge base, I am happy. This position offers a great deal of growth and learning which is very exciting to me." Example #3: "I plan to offer long-term partnership to a company who can offer competitive compensation and opportunities for advancement. I am seeking to grow my career with an organization large enough to support my career growth goals. I applied to your company because you have multiple locations, a second-to-none reputation, and hundreds of incredible clients. I feel there would be numerous opportunities for me here." Example #4: "This position fits into my long-term plans because you offer the exposure to enterprise clients that I have been seeking for many years. With this level of client base comes incredible opportunities and I would be unwise to let that go." Example #5: "I would like my first opportunity since graduating University to be a long-term position. It's important that I am on the right track with my experience, business exposure, and tenure - right out of the gates. There is so much to learn about your organization and your customers. For those reasons I see a solid long-term fit." Example #6: "I plan to offer a long-term commitment to your organization because I know, in turn, you will offer a robust career trajectory. Your organization's history of promoting your top performers is of great interest to me. I am competitive with myself and focused on growth. I know your company can, and will support me in many ways." Example #7: "My children go to this school, and I plan to live in this neighborhood for many years to come. Being my local school is just one factor that will keep me here long-term; however. Other reasons for a long-term commitment is that your school has the best reputation in the district, the most reasonable classroom sizes, and an active and involved parent community." Here is an anonymous answer example: "in a few years, i would like to excel in my role, know my team members to have a better working relationship, and how to be helpful. then probably within five years, i can earn a promotion to a leadership position where i can mentor my team members on the customer service aspect of the job. i also plan to enroll in a course where i can learn my 2nd foreign language, i chose spanish because this is the 2nd language spoken in the world. this way i can better help to provide extra service to customers that speak other languages." In response to the anonymous answer example, here is what Stephanie Cafaro said: You have great long-term goals! To improve your response, I suggest being a bit more specific when you mention your long-term plans. Are you hoping to stay with this company? Here is an anonymous answer example: "my long-term plan is to find an organization that can help me to improve myself on the technical and management sides, and i know that your organization has this culture from all the reviews that i found on glassdoor therefore i strongly believe that this position fits my long-term career." In response to the anonymous answer example, here is what Cindy Ramsey said: Good. Your answer demonstrates good research and strives also to demonstrate fit. You can enhance your answer by discussing both how you'll reach those goals in this organization and what position you would ultimately like to occupy. Here is an anonymous answer example: "this position works with my long-term career plans because of the positive culture and workplace environment. i know there will be continual challenges and opportunities to learn. most importantly, i believe that is a team environment that is going to feel like family and meet the expectations of the university." In response to the anonymous answer example, here is what Alexandra E. said: Your answer has some good parts by referring to the workplace culture you like. However, I recommend that you elaborate more on what your long-term career plan is and how this role specifically fits into that. Is this exactly the role you want to do, or maybe it will prepare you for the role you aim to have in the future? Here is an anonymous answer example: "i applied to your company because you have multiple locations which would have numerous opportunities." In response to the anonymous answer example, here is what Rachelle Enns said: This response is vague, sounds disengaged, and would not be a hit with the interviewer. I have added an alternate response, below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "This position fits in well with my long-term career goals because it provides the luxury sales management piece that I have been missing. I would love to excel in this role and then earn a promotion to a leadership position where I can mentor sales team members on the art of luxury sales."30. What type of manager do you best work with? The interviewer would like assurance that you are going to get along well with the manager whom you would be reporting to in this role. There are many different management styles, and perhaps you do well with a variety of them. Tell the interviewer about your favorite manager in the past, and why you worked so well together. You should also ask the interviewer in return if they can describe the working style of the person to whom you would be reporting. Example #1: "I work well with a manager who can set clear guidelines and then allow me to perform my best work. I am independent; however, I love a collaborative work environment. This best describes my current work environment. Could you share with me a bit more about the work style of the person to whom I would be reporting?" Example #2: "I can get along well with many different management types; however, I work best with managers who like to coach, train, and develop their staff. My current manager is not a strong leader in these ways which is why I am seeking a new opportunity. Could you describe the work style of the manager in this role?" Example #3: "I am the type of manager who prefers to show versus tell. In turn, I like to work with people who live by the same philosophy. I like urgency but do not appreciate those who panic and create unsettling urgency in everything they do. Please tell me a bit more about the management style present in your organization." Example #4: "I believe the most successful managers, in the marketing realm, are those who show a balance of creativity and the ability to manage a project, continually pushing it forward. I work best with managers who are organized, upbeat, and positive. This type of environment can foster a great deal of creativity. Would you agree?" Example #5: "Retail managers should be friendly, customer-service driven, patient, and willing to train. I recall the first manager I had in a retail environment. She wanted me to succeed and dedicated her time to train me properly. This attitude made all the difference for me. I am excited to hear more about the management styles within your company." Example #6: "The best sales manager that I ever had was someone newer to their management career who encouraged us to develop ourselves professionally, at every given time. He lived by the Grant Cardone '10X Rule' which was, if you are not pushing yourself ten times harder than everyone else, you will never be more than average. I like a manager who can drive me in a fun, competitive, and motivating way." Example #7: "How would you best describe the management style at your school? My current leadership team is kind, collaborative, thoughtful, and resourceful." Here is an anonymous answer example: "i really enjoy working with the manager who is easy to talk to, or i can ask him any question, who can set a guideline for the team that helps anyone in the team to reach their maximum performance without feeling stressed. also, i'm able to work individually, but i really appreciate the teamwork environment." In response to the anonymous answer example, here is what Cindy Ramsey said: Great. Since it's unclear what your potential manager's style is, it's good to reflect your flexibility. Here is an anonymous answer example: "i am the type of manager that prefers action over just words. i hate when people always come unsettling and confuse other people around them." In response to the anonymous answer example, here is what Rachelle Enns said: Certainly, avoid the word 'hate' or excessively negative words in an interview. How can you re-frame this response to be positive? The question is asking what you best work with - not what you dislike, so there is no need to go to the dark side :) Here is an anonymous answer example: "i work well with a manager who sets clear guidelines that allow me to perform my best work. primarily a manager who is easy to talk to and one i can easily approach to ask questions. even though i can work independently, i do enjoy working in a collaborative environment." In response to the anonymous answer example, here is what Alexandra E. said: Great answer! Here is an anonymous answer example: "i work best with a manager who supports the team. i prefer a manager who would not only work on his command skills and stand on the side but who would work alongside the team." In response to the anonymous answer example, here is what Rachelle Enns said: I am sure it goes without saying, but be sure to avoid male and female pronouns in your responses. I have reworded, below. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "I appreciate managers who are supportive of their team. When a leader can join in and collaborate to meet team goals, it's motivating and encouraging."

5.

Where did you find our job posting?

6.

After reviewing our job description, are there any required skills listed that you feel you are lacking?

7.

Describe a typical work day in your current role.

8.

What would you change about your current role, if you could?

9.

We are quickly moving into second interviews. What is your availability like over the next few days?

10.

Why did you apply for this position?

11.

Tell me more about your post-secondary education. Are you interested in expanding your education, or gaining any other certifications?

12.

Tell me one valuable skill that you are currently working on.

13.

Are you actively interviewing with other companies? Are you close to offer stage with anyone?

14.

When would you be available to start?

15.

Briefly walk me through your work history. Please include why you left each position listed on your resume.

16.

What do you know about this position?

17.

What is the most important thing you are looking for in your next company?

18.

What is your long-range career objective?

19.

Why are you looking for a new position?

20.

Tell me a little bit about yourself.

21.

You have a few gaps in your resume. Can you explain these?

22.

Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?

23.

Would your current employer be willing to provide a reference for you?

24.

How do you feel this position would fit in with your long term career goals?

25.

All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?

26.

What challenges are you looking for in a position?

27.

Tell me one thing about yourself that is not on your resume.

28.

When was the last time you helped out a coworker?

29.

How does this position fit your long-term career plans?

30.

What type of manager do you best work with?

Phone Interview Questions

Are you willing to travel?

Phone Interview Questions

Are you willing to travel?

How many years experience do you have in your field?

I'm interested in knowing more about the type of work you are seeking, and your ideal workplace culture. What is your ideal position at this time?

What are the top duties in your current position?

Where did you find our job posting?

After reviewing our job description, are there any required skills listed that you feel you are lacking?

Describe a typical work day in your current role.

What would you change about your current role, if you could?

We are quickly moving into second interviews. What is your availability like over the next few days?

Why did you apply for this position?

Tell me more about your post-secondary education. Are you interested in expanding your education, or gaining any other certifications?

Tell me one valuable skill that you are currently working on.

Are you actively interviewing with other companies? Are you close to offer stage with anyone?

When would you be available to start?

Briefly walk me through your work history. Please include why you left each position listed on your resume.

What do you know about this position?

What is the most important thing you are looking for in your next company?

What is your long-range career objective?

Why are you looking for a new position?

Tell me a little bit about yourself.

You have a few gaps in your resume. Can you explain these?

Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?

Would your current employer be willing to provide a reference for you?

How do you feel this position would fit in with your long term career goals?

All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?

What challenges are you looking for in a position?

Tell me one thing about yourself that is not on your resume.

When was the last time you helped out a coworker?

How does this position fit your long-term career plans?

What type of manager do you best work with?