30 Phone Interview Questions & Answers
1. Tell me a little bit about yourself.
How to Answer
Many interviewers will start off with this question, which could throw you off a bit. You've done all of this research on the company but have you prepared to talk about yourself?
The interviewer is looking for relevant information about the position for which you applied. Respond by mentioning your education, how many years of experience you have in your field, and be sure to give some details about your most current position. Conclude your response with a statement about what you are looking for in a role at this time.
Answer Example
"I have a B.A. in Communications and Journalism from the University of Michigan. I have three years of experience in Marketing and Communications. My most recent position was with Amazon as a Marketing Coordinator, and I'm currently looking for a position that will allow me to grow into a leadership opportunity."
Admin
"With pleasure! I have over ten years of experience in the professional services industry and am interested in growing my career to the next level, and become an executive assistant. On a more personal note, I love to read, go hiking and spend a lot of my extra time volunteering with the humane society."
Manager
"I am a calm and quiet leader, with excellent written and verbal communication skills. Even though I am quiet, I can motivate my team and keep morale high. I was recently awarded 'Most Productive Manager' in my organization."
Marketing
"I graduated with a B.A. in Economics and started my career in sales. After a successful three years, I decided to begin making the moves to the marketing side. Freelancing on the side to shore up my creative skill set prepared me for the leap to my first marketing position as an inbound marketing coordinator. I am still with the same organization, but now as a content manager. I help build out the marketing calendar and execute its items from blog posts to social media to email marketing efforts. In my next role, ideally with your company, I am looking to achieve the next step towards a director position."
Retail
"I started my career in retail very young. My first job at sixteen was as a sales associate at a large department store, and I have stuck to retail ever since. After high school, I achieved my associate's degree in fashion merchandising and continued to a four-year university where I obtained my B.A. in communications. Since then, I have held various leadership and management positions in both small boutiques and large department stores. I am currently looking to take my experience and career to the next level by pursuing this position as the department manager in your highest volume department."
Sales
"I started my sales career in a large corporate setting, and there I received a promotion within only a few months. I decided that I wanted to stretch my wings and made the leap to a startup. There, I earned the fastest promotion in company history and followed that up with the fastest deal to close after promotion. I have had continued success here and am in my preferred sales territory. However, I feel that I may have outgrown the position and right now, there isn't an opportunity for a managerial position here, so I'm looking at outside opportunities, such as this one."
Teacher
"I am super excited and passionate about my job, the language, my students, and continual learning. I feel so privileged to have a job that I leap out of bed for every morning. I am a mom of boys, and I am a fitness enthusiast: as their soccer coach, the high school soccer coach for freshman girls, and a runner in my spare time."
User-Submitted Answer
"Animals and music are my passion. I grew up with dogs and cats and horses on a small farm outside NYC. I am friendly, driven, and have a good sense of humor. I love volunteering at animal shelters and nursing homes for the older generation of people. I have an incredibly strong work ethic, as well. I have a dog and a cat whom I love dearly and make my days fully wonderful."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It sounds as though you live a happy, fulfilling life! When it comes to your love of animals and your compassion for others, be sure to tie this into your future success in the role in question.
2. Why did you apply for this position?
How to Answer
Now is the time for you to express your enthusiasm for the company, and the position to which you applied! Express your passion for your field of study or talk about how this role will provide you with the career growth you have been seeking. Be sure to compliment the company and give a strong reason why you want to work for them.
Answer Example
"I applied for this position because I am seeking a more challenging opportunity in my field. Your job posting was especially exciting to me because your organization is well known for its unmatched level of professionalism and growth opportunities. I would be thrilled to work for your company."
Admin
"Your organization is a leading player in the e-commerce space. I am an advocate of your platform and frequent shopper of your products. I think I can add a lot of value to this role and am excited to learn more about this online customer support opportunity."
Manager
"I want to work for a small company with a family-like feel, just like yours. I have always worked in large organizations where I am a number, not an individual. This 'corporate giant' type of environment made it difficult for me to flourish as a manager and a leader. I appreciate the workplace culture you have cultivated."
Marketing
"I have been a client of yours for several years now and targeted your company as a top prospect for which I hoped to work, over a year ago. As soon as this position came up, I knew it was right for me. I was excited to write my cover letter to you and hit send on my application!"
Retail
"I have shopped here since I was a little girl. My grandma used to take me here, and it's where I bought my grad dress! To come full circle and work here in the very same department all these years later would be not only exciting for me, but very special. Your store means something to me personally, and I would do everything in my power to make it successful and continue to make special memories for others!"
Sales
"I have been looking for a high-growth startup for quite a while, and your company is what I've been seeking in a work environment. You value your people and have an awesome culture centered around achievement, growth, and accountability. You are disrupting an industry that needs some shaking up, and you have science that is allowing that disruption. The energy in here is contagious, which only make me even more excited about the opportunity."
Teacher
"Your district is one of the top rated in the state, is considered a thought-leader in the educational community, and it is the district that I grew up attending. So, it's not only full-circle for me in setting, but also the place where I decided I wanted to become a teacher, so this is an extraordinary opportunity. I have always said I wanted to come back to teach in District ###, so this would be so exciting for me on both a professional and personal level."
User-Submitted Answer
"I was delighted to see this opportunity with Qatar Airways. I have been looking for an overseas company where I can meet new people. This is an excellent opportunity that I sincerely hope I am considered for."
Written by an Anonymous User
Our Professional Interview Coach
Lauren McCabe Reviewed the Above Answer
This is a great and honest answer.
3. How many years experience do you have in your field?
How to Answer
The interviewer is trying to quickly gauge if you are qualified for this role, or not. If they have called you, chances are - you have something on your resume that they like. Most job postings will specify the number of years of experience that the employer is looking for but it's often a flexible number.
Let's say the interviewer is looking for five years experience in a specific field or skill, and you have 15 years. Avoid being labeled as overqualified by saying: "I have more than five years' experience in your direct field. My most recent position was similar to this role, and I was a top performer for the entire seven years of my employment there. I am eager to continue my path of success with your company."
Answer Example
"I have more than five years' experience in your direct field. My most recent position was similar to this role, and I was a top performer for the entire seven years of my employment there. I am eager to continue my path of success with your company."
Admin
"I have been working in an administrative position for approximately four years. I also spent a great deal of time helping my dad with his bookkeeping business as a teen. I was exposed to organizing files, making appointments, and double checking the details of his work before he passed it back to his clients."
Manager
"I have over ten years of experience in my field, with seven years in your specific industry. Although I have a lot of experience I am always learning new management techniques to that, I can better myself and improve the productivity of my team."
Marketing
"I have six years of marketing experience, from freelance to inbound marketing coordinator, and now as a content manager. Before that, I worked in sales for a CPG company, so I understand the business from varying perspectives. I look forward to continuing to learn about how your organization operates."
Retail
"I have been in the sales field since I was in high school, so for half of my life. I have worked my way up through the ranks from a part-time sales associate in various departments to assistant manager, to department manager. I know that I have learned much of what I need to succeed in this role and I look forward to exceeding your expectations as I gain even more knowledge."
Sales
"I have three years of sales experience in a traditional setting, and have been selling in some capacity since high school in a retail environment, and as a bartender while putting myself through University."
Teacher
"I understand that you are looking for a teacher newer to their career. Although I have eight years' experience as a teacher, you will find that I am very open to learning new classroom techniques. I am a huge proponent of continued learning and pivoting my teaching style based on the needs of each classroom."
User-Submitted Answer
"I have over seven years of experience. Although I have a lot of experience, I am willing to learn new opportunities."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Rather than finishing your answer with a willingness to learn, try focusing on the expertise that you have already gained in these 7 years. How will you add to the employer vs. take from their resources? I have offered a starter, below.
"I have seven years of experience in the field of (name your industry). Through these seven years, I have gained strong skills in (list your areas of expertise). I am eager to take this experience and knowledge and apply it to this role by (what action steps will you take to make a difference for the hiring company?)."
4. When would you be available to start?
How to Answer
Before your interview, make sure you have a start date in mind for the new employer. You may need to give two weeks to your previous position. If you are unemployed, perhaps you can start right away. In either situation, be prepared with an affirmative answer.
If you are currently working, you should always show professionalism by offering two weeks' notice to your current employer. No hiring manager is ever impressed when they hear 'I can quit my job today and start tomorrow!' Show that you are professional and reliable in all situations.
Answer Example
"I am currently unemployed and am willing to start as soon as needed."
Admin
"Could you share with me your ideal start date? I am happy to be flexible. However, I will need to give at least two weeks' notice to my current employer."
Manager
"I am currently looking for a career change within a 6-week turnaround timeline after an offer letter is signed. This timeline would give me enough time to smoothly transition my team and help to find and train my replacement."
Marketing
"I need to give my employer two weeks' notice. Due to my length of employment, it is possible that I may need to work an additional week if they were to request it of me to aid in the transition to the next content manager, but I am available immediately following. Can you clarify your timeline for me?"
Retail
"I would need to give my current store the courtesy of two weeks' notice, but I am available anytime after that! Looking forward to getting started!"
Sales
"I would need to give the customary two weeks' notice to my current company so that they could choose if they want me to stay and transition accounts or make it my last day. But, out of courtesy to them, I need to let them make that final decision."
Teacher
"I plan to finish out this school year so that I can offer my students a clean transition. Will this timeframe work for you?"
User-Submitted Answer
"I'd be available soon enough cause right now I already resigned from my last company."
Written by an Anonymous User
Our Professional Interview Coach
Lauren McCabe Reviewed the Above Answer
No need to disclose your resignation.
"I am available to start as soon as possible."
5. What is your long-range career objective?
How to Answer
Onboarding new employees is a time consuming and costly endeavor, so the interviewer wants to make sure that this role will be a long-term fit for you. Be open to the interviewer about your dreams within this company, on a long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization. The key to answering this question is to express to the interviewer that you plan to stay with the company for many years to come.
Answer Example
"While visiting your company website I noticed that you have some leadership opportunities available in a variety of locations. I would love to work my way into a management or leadership role with your organization and would be willing to relocate to do so. I like what your organization stands for, and I hope to see a current fit, and future growth, here."
Admin
"That is a great question! I see myself leading a small office team of like-minded and passionate individuals who enjoy the work we are accomplishing together. I also see myself working closely with a charity, on behalf of the organization, to give back to the community."
Manager
"I currently manage a small production team; however, in the longer term, I would like to grow into a regional management position. I researched the career path in your organization and saw that you spend a great deal of time grooming your employees for quick promotion."
Marketing
"I currently am hoping to move from content manager, which is more focused on creation and execution, without tons of involvement in the calendar planning or sales initiatives, into your role of marketing coordinator. In the short term, I want to work on planning sales strategies to support those marketing efforts. Long term, I'd like to leverage that knowledge into a Director of Marketing position."
Retail
"I am in it for the long haul. I have been at my current employer for four years. I do not take this next move lightly, as I know I am leaving a safety net where I am known, respected, and appreciated. That said, I know I need to leap to advance my career and challenge myself. After an appropriate amount of time in this department manager position, I would foresee 2-3 years; I would look to move into a General Manager role within your organization."
Sales
"My long-term goals would be a management position. Dreaming big would be a director or VP level of sales position, perhaps moving into a customer success director role at some juncture. Within the next three years, I would look to be leading a small team, but would jump at the opportunity to run a pod in the nearer future."
Teacher
"If offered this role my long-term plan would be to remain here, as a teacher, but perhaps work as a learning leader as well. I am ready for the additional responsibility, and I understand that your school would help me to achieve that long-term goal."
User-Submitted Answer
"My long range career goal is to elevate myself to a manager position and supervise a staff."
Written by an Anonymous User
Our Professional Interview Coach
Lauren McCabe Reviewed the Above Answer
This is a great goal.
6. What are the top duties in your current position?
How to Answer
A great way to prepare for your interview is to reflect on the main tasks in your current position and how that experience would make you a strong candidate for the job for which you are applying. The interviewer wants to know if you have the knowledge and skills required to be successful in this position. Make sure you are familiar with the job description before your interview! You will want to draw on that valuable information.
Answer Example
"The top duties in my current position are to deliver exceptional customer service, attempt to upsell every existing client at every touch point, and conduct 50 outbound cold calls per week. I understand that the primary skills you are seeking are in cold calling, up-selling, and customer service. I see a great match between my current job duties and this particular position."
Admin
"In my current role, being a solid organizer is the name of the game. I am the administrative support for the VP and President of the company. My day includes arranging their schedules, booking their travel, ordering lunch for meetings, and more. I do it all!"
Manager
"Some of the top duties I perform in my current position include succession planning, strategic planning and talent reviews across the organization. Together with other leaders, we work closely to drive such top initiatives. I see in your job posting that you mentioned KPI tracking and strategic planning a few times. I am certainly well versed in those areas."
Marketing
"Currently, my position focuses both on helping to strategize content as well as its execution. I am responsible for taking a broad category, for instance, "new recipe blog post" and developing the recipe, writing the post, and sharing the content. This approach applies to social media and email marketing as well. I have a small amount of direction and then am left to develop the content, write, edit, schedule, and post it, as well as shoot the photos and work on any graphics included in the campaign."
Retail
"My top duties include scheduling my team's shifts, projections, and forecasting, directing the merchandising of apparel and accessories, and assisting with buying decisions. I know that my current position aligns perfectly with the skill set you mentioned in your job posting."
Sales
"Currently, I am responsible for the development of a new territory via a combination of both inside and outside sales. I handle the full sales cycle, from prospecting to customer acquisition, and order placing to negotiation on the individual sales themselves. I would say my top priorities in my job are customer service, prospecting and pitching, and closing the sale. I'm comfortable with the entire sales process, front to back, and believe those are the skills your organization is looking for."
Teacher
"My primary duty is to ensure the physical and educational well-being of my students. In an average day, I am teaching, marking, being a mentor, and also coaching the girls' volleyball team on the side. I play an active part in my school and the community."
User-Submitted Answer
"Currently, my primary duties as an Implementation Team Leader and Network Engineer, I provide solutions-based customer service. I mostly handle Cisco devices (wireless, switch, router, and ASA), as well as Fortigate and Riverbed. There are many transferable skills I can bring to this position at Qatar Airways."
Written by an Anonymous User
Our Professional Interview Coach
Lauren McCabe Reviewed the Above Answer
Fantastic response!
7. Why are you looking for a new position?
How to Answer
When an interviewer asks you this, make sure you always keep your answer positive. If you are leaving your position because you don't like your boss, be sure to phrase it more eloquently. If you aren't sure how to reply, remember - it's always a safe bet to focus your answer on career growth and exciting opportunities.
Answer Example
"I value growth! It's important to me that I grow in my career so I can continue to be a valuable asset to the company for which I am working. I've noticed tremendous growth in your company the past year, and that appeals to me."
Admin
"Career growth and professional development are driving me to seek a new position. As wonderful as my organization has been to me, I do not see an opportunity for upward growth. When I saw your posting for an executive assistant supporting the C-suite, I knew I had to apply."
Manager
"I do not take this move lightly. My current company feels like a family. I need to see further challenge and growth so, after giving it much thought, I put my application out. My decision is on timing, the fact that you are the right company, and the position is not a lateral move for me. All of these stars have aligned in this one job you're looking to fill, and it is calling my name."
Marketing
"I feel that I have outgrown my role as it is with a small marketing agency. I am looking for an opportunity in which I can work with more robust software, on larger projects, with clients who have bigger budgets."
Retail
"I have been with my organization for four years and have moved up through almost every rank the store offers to get to where I am today. I am so grateful to the store, the management, and customers for the opportunity and growth I've experienced over the last few years. However, I feel as though I need to conquer the next challenge. I need to stretch outside of my comfort zone to grow in a new industry."
Sales
"I feel that I've reached the highest point I can at my current position. I am exceeding sales metrics, but what I am longing for is a team to lead. Right now, and in the next year or more, there is no such position. Because of this, I need to look for another, better fit where I can grow to my fullest potential."
Teacher
"I am seeking a transition to a new district because my spouse needs to transfer offices and we are looking to move to this area. Since my kids will be attending this school, I thought it would be an excellent idea to apply here as well. Your school has an excellent reputation, which sweetens the deal for me as well."
User-Submitted Answer
"I am looking for a new position because I want to grow in my career, so I can continue being a valuable asset to the company I am working for. Ohio University has grown so much since my first year, and I want to be a part of that growth in the future."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
This answer to me communicates why you are looking for a position at Ohio University. However, I think your response should address why you are leaving your old position. If you just graduated, that would be your answer (that you are just now entering the workforce).
8. What do you know about this position?
How to Answer
When the interviewer asks this question, they are trying to gauge how prepared you are, and your level of interest in the position. An employer wants to know you are enthusiastic about their organization. Express how keen you are by doing your research on the company history, values, goals, competition, and by examining their culture and what makes them unique. To impress the interviewer, pay particular attention to their blogs, events, and social media profiles for unique information that inspires you to work for them.
Answer Example
"I did some research on your organization, and I think it's inspirational that this company started 80 years ago as a mom and pop operation. I understand you now have fifty locations, which is impressive growth. Also, I took a look at your blog and saw a posting about the trees you planted on Earth Day. I'm very passionate about the environment as well. As for the position, I like how the Marketing role is so diverse. The job posting said the incumbent would be working on presentations for clients, graphic design needs, writing copy for various elements, and data entry/admin tasks. I bring strong experience in all of these elements."
Admin
"You are the leader in your industry for delivering value to clients in professional services. This role supports the corporate team and their financial planning groups with people development and product training. Is there anything important that you would like to add?"
Manager
"I admire that the average tenure of full-time employees across the organization is more than five years, with some 25% of full-time employees in the 15 years or more range. This retention speaks volumes about the company and how it values its people. This care and attention is precisely the type of organization I am looking to be a part of, and I couldn't be more excited about the opportunity."
Marketing
"I've been a customer for several years, and so I know you're looking to make video advertising for social accessible, understandable, and affordable. I think that's such a great mission and I love the products. The icing on top is, of course, that I believe in and like your products, and have for quite some time now. I will bring an additional layer of passion to the job, too."
Retail
"I have been shopping here since I was a child and your store is a pinnacle of fashion retail. Not only aesthetically, especially with the recent renovations you've done across every store throughout the country, but in the brand name, recognition, and overall as the leader in the industry."
Sales
"I know that you guys are an industry giant, one of the big 3, as well as the longest-running in the space. I also know that many people in my network have had successful careers after having started here due to the vast training system you provide and ample opportunities for growth. I'm excited about the multiple paths and opportunities for advancement, along with ongoing education and mentorship."
Teacher
"I know that your school was one of the first in this district and that you boast the smallest classroom sizes of any school in your city. I have also looked at the public test results from your Grade 6 PAT's and am very impressed. I also appreciate how involved your parent community is."
User-Submitted Answer
"It is similar to what I did at my previous store. So I would be leading the team together with the Store Manager and be responsible for training, mentoring, and making sure all visual standards align with your company's policies. I would work on inventory and inventory accuracy. I would also create a fun and inspiring work environment."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It looks like you have a good handle on the job duties, as per the job description. I have reworded to help with the flow.
"This position is similar to what I have done at the Apple store when it comes to leading the team, together with the store manager, in a creative and inspiring work environment. I am prepared to be responsible for inventory, training, mentoring, and meeting visual standards according to Gucci's policies."
9. What is the most important thing you are looking for in your next company?
How to Answer
The interviewer wants to make sure they can offer what you are looking for in your next position. Discuss with the interviewer the things you are missing in your current role. You can also talk about what aspects of this particular company excite you.
Answer Example
"The most important thing for me is to continue growing my knowledge in this industry. I am currently not receiving the opportunity for training and growth which has created an element of stagnancy in my current role. What excites me about your organization is that you have continued education programs and tuition reimbursement for pre-approved courses. The fact that you invest in the growth of your employees is amazing."
Admin
"One of the most important things I am looking for in a company is an organization that values its associate's growth. Companies that are offering internal training and development programs for advancement are appealing. For instance, I am interested in taking more technical writing courses and would love to land with an employer who sees value in that."
Manager
"In my next move, it is critical to me that I work with a marketing group where the directors encourage sheer creativity, even when it comes with some risk. I don't want to produce a product the same as everyone else. I love that your team has been part of some viral marketing material. This agency is just the place I want to be."
Marketing
"I'm looking for a company that I truly believe in, to have a genuine interest in helping grow it. I'm also searching for a company that has growth opportunities and values its employees, looking for opportunities to help them learn and grow to bring the organization to the next level. I believe I've found this in your company, so I sure look forward to the opportunity to prove that I'm the best candidate."
Retail
"I want a company that is doing all it can to remain relevant, despite the shift away from brick and mortar stores. I am leaving a store after five years of employment, so I value loyalty given in return. I look forward to making this first in what I hope to be many moves up within your organization."
Sales
"I want an exciting, fast-paced company that values my talents and will ensure that I can grow professionally. I'm sad at the thought of leaving my current team and company, but there is not an opportunity for advancement on the horizon, so I want to ensure that my next move is long-term with advancement opportunities and continuing education."
Teacher
"It is important to me that the next school I am in had a parent community that is involved and concerned about their child's' learning experience. Without buy-in from parents, it is challenging to gain and keep engagement from the students."
User-Submitted Answer
"Honest, open culture. No talking behind someone's back. And the ability to grow and develop myself so that I could also learn from my senior peers."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
I recommend personalizing your response to Gucci so the interviewer can picture you specifically in their role.
"When I join Gucci, I would like to gain knowledge from my senior team, while enjoying a collaborative and honest culture. It's important to me that everyone works cohesively, ready to help each other."
10. Are you actively interviewing with other companies? Are you close to offer stage with anyone?
How to Answer
The interviewer wants to gauge better if their hiring timeline fits with your current schedule. Your answer will determine if they continue to engage with you, based on their timing and needs.
If you are actively interviewing: "Yes, I am very active in my search and have had multiple invitations to interview. Currently, I am in the second interview stage with one company and third interview stage with another."
If you are not interviewing with other companies: "I just started my search, so I am not in final interviews with any other company. I am aggressively seeking, however."
Answer Example
"Yes, I am very active in my search and have had multiple invitations to interview. Currently, I am in the second interview stage with one company and third interview stage with another."
Admin
"I am currently exploring opportunities with other organizations or similar roles. At this time, I am not at the offer stage but will keep you apprised should that change."
Manager
"I often have my eye on new opportunities, but at this time, your position was the only one that has genuinely caught my eye. Are you looking to find your candidate soon or is your timeline and interview process lengthy?"
Marketing
"I am interviewing with a couple of other companies, but I am not yet in the offer stage. Could you share with me your timeline?"
Retail
"I am incredibly choosy about my next move, and I value your organization head and shoulders above all others. Right now, you are the only company for which I have applied. I am not looking for a new position because I have to, but because I believe the time is right for me to expand my horizons, which aligned perfectly with this current opening."
Sales
"I do have an interview on the books next week as a third, final round interview. I much prefer the sound of your role; however. If you and I can successfully progress over the next week or so I can certainly consider delaying an offer."
Teacher
"At this time, I have two other schools who are engaging me in their process. With that said, I have been very clear with the interviewers to let them know that I am not looking to make a move until September. I am interested in each role for a unique reason and will not just take the first offer that comes my way. This decision will be one full of thought and discernment."
User-Submitted Answer
"I am currently in the first stage with another company, and I am aggressively searching as well."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
This would be a great opportunity to ask the interviewer what their hiring timeline looks like, as well as confirm why you are interested in this particular role. I have provided an example below.
"I am currently in the first stage of interviews with another company and am aggressively looking for a new opportunity. Could you share with me your hiring timeline for this role? I am very keen on this opportunity because (give your reasoning)."
11. Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?
How to Answer
Before answering scheduling questions, it's important to be clear on the interviewer's expectations. If you haven't had a chance to clarify their scheduling needs, now would be the perfect time to ask! Consider asking, 'What are the scheduling expectations for this position?' If they expect you to work 12 hour days, it would be important for you to know that before you respond with, 'Absolutely! No problem!' You want to be sure that you can meet their expectations.
If it turns out their schedule expectations won't work for you, think about what you CAN offer and see if you can meet in the middle. It's much better to discuss these things in an interview than for you to commit to a schedule that won't work for you.
Answer Example
"I am available for full-time work which is preferably 8-5 Monday to Friday. I am happy to be a team player and work some overtime, as required. Will these hours meet your expectations?"
Admin
"My scheduling availability is flexible and adaptable to meet the needs of your organization. I am not afraid to put in hard work or long hours when needed."
Manager
"Whenever I ask my team to stay late to complete a project, I do the same. I would never ask anything from my team that I am not willing to deliver myself. Rest assured, I am a team player and will do what it takes to ensure the organization is successful."
Marketing
"I am certainly a team player and willing to pitch in to help reach a goal outside of the standard hours, but I am accustomed to typical business hours and am looking to retain those. Is there a particular time of year or initiative that comes to mind when you refer to atypical hours?"
Retail
"I'm used to working nights, weekends, and holidays. I am flexible for days or nights, weekdays or weekends, and the like. In my current role, we are offered overtime pay for holiday hours and Sundays. Is this what your organization offers as well?"
Sales
"I know that sales roles can have some long hours, and am open to that as needed. For the majority of my days, I was hoping to retain my current schedule of 8-5pm Monday through Friday. As extenuating circumstances arise, with KPI's in mind, I will certainly do more than my share to pull the weight."
Teacher
"I work many additional hours in a week whether that be with students who need help after school, helping to coach a sport, or leading a club. I am certainly willing to do the same at your school."
User-Submitted Answer
"What amount of overtime? Are we compensated for this overtime? I don't mind having a flexible schedule, but I need to understand what flexible means."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It's good to have questions, and you should definitely know the expectations before accepting a job. However, there is a more delicate way to uncover this information. I have offered a revision, below.
"I am prepared to offer flexibility in my schedule. Could you share with me the average overtime expectations, and how you arrange compensation around these needs?"
12. Would your current employer be willing to provide a reference for you?
How to Answer
Before your interview, make sure you have your references prepared just in case the interviewer requests them. If you don't feel comfortable using your current employer as a reference, explain that you have other references better suited at this time. Those can be past supervisors.
Answer Example
"I am happy to provide you with a reference from my previous supervisor. Should the offer stage be reached, my current employer will be a reference. In the meantime, if you wish, I can provide you with a current client or character reference."
Admin
"Certainly! When we get to that point in the interview process, I will be delighted to have you reach out to my professional references."
Manager
"My director is aware that I am seeking a new role due to the recent company acquisition. I will include a few references to you via email which you are more than welcome to contact."
Marketing
"I will be happy to provide you with any references you'd like and of course, can connect you with my current manager once I have a job offer in hand, contingent on references. Until that point, I'd prefer they don't know that I'm looking. I have some clients with whom I worked as a freelancer, so I'm happy to connect you with them at any point."
Retail
"This is so tricky, seeing as my current employer would be the absolute best reference for me, but I cannot yet let them know I am leaving. That said, I have many managers who have left the company who would happily provide a reference. Upon an offer, I would happily provide my current manager and store manager as references to my quality of work and character."
Sales
"I have some references, but I would not be comfortable with you contacting my current boss, seeing as they do not know I am looking for a new position. My previous manager has since left the company, and I would be happy to provide his information, as well as some other helpful references."
Teacher
"My current Principal encouraged me to apply to your school once he knew that my family was looking to relocate I have brought a letter of reference from him. In the letter, he encourages a phone call from you should you have further questions."
User-Submitted Answer
"I am happy to provide you with a reference from my previous employer. Should you need this information, please do not hesitate to ask."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer.
13. I'm interested in knowing more about the type of work you are seeking, and your ideal workplace culture. What is your ideal position at this time?
How to Answer
The type of culture you are looking for will vary based on your field and personality. However, every candidate is looking for a positive work environment and growth opportunities, so be sure to stress these aspects in your response. In regards to the position, think of three traits that get you excited about your ideal job. What work elements evoke happiness? Be sure to demonstrate to the interviewer how excited you are about this position.
Answer Example
"Ideally, I am seeking a role that offers a positive work environment with room for growth through challenging projects and continued training. I work best in a positive team environment where employees are respected and given some form of autonomy."
Admin
"I am looking for a role to which I can contribute value. An organization with a culture where administrative associates feel valued and appreciated. I'm passionate about working within a culture where people are recognized, ideas are celebrated, and innovation is happening all around you."
Manager
"My ideal workplace is somewhere that challenges me, allows for growth, and just somewhere I look forward to being, day in and out. So many hours are spent at work, that I want to make sure I'm a good culture fit for the rest of my team, and they for me."
Marketing
"I am looking for a business that I believe in, with people who believe in what they're doing. Culture is essential to me, and I seek a company that values its people enough to go out on a limb for them. In a position, I'm looking for growth opportunities in the marketing department. I want a hand not only in execution but also planning the strategies and promotions."
Retail
"My dream workplace is comprised of a great team, selling solid products that I can stand behind with pride, and a place that values me as an employee and leader, and takes steps to nurture my growth."
Sales
"As far as my dream sales position, it's a team-oriented, sales position that pushes me daily and inspires me to stay on my toes, learn, and grow. I love a fast-pace and a collaborative team, and from looking at the entire section online dedicated to team culture and employee happiness, it's certainly super compelling and something I want to see for myself!"
Teacher
"My ideal workplace is with a school and faculty that encourages collaboration, praises dedication, and fosters a safe learning environment for all."
User-Submitted Answer
"I want to work for a company where the employees feel valued and appreciated. I want them to feel that their world is celebrated and appreciated. Also, as I mentioned before, open feedback and open working culture are important to me."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It may feel like semantics; however, statements such as 'as I mentioned before' or 'like I said' are psychologically harmful statements in business. I have reworded, below.
"My dream position is working for a company where employees feel valued and appreciated, and where diversity and inclusion are celebrated topics. Ideally, this is in a leadership opportunity where I can apply my social leadership skills."
14. Briefly walk me through your work history. Please include why you left each position listed on your resume.
How to Answer
Briefly describe your work history, starting at the least recent position. Be brief and decisive, outlining one or two main achievements in each role. Be sure to include why you left each job while maintaining a positive tone. Avoid complaining about any past jobs or previous employers.
Answer Example
"I began my career, right out of university, with ABC Company. Spending four years there, I was able to triple my portfolio and quickly promoted to sales manager. I left that company in 2009 after being headhunted into a more lucrative role with XYZ Company. I have been with XYZ ever since!"
Admin
"I am a recent graduate of the Business Administration program with ABC University. I completed my practicum in an administration role within an Accounts Payable department. This experience was a wonderful one for me and a big reason why I was prompted to apply for your A/P clerk position. I come with some solid references and the eagerness to start a great career."
Manager
"I have held progressive roles in management following my education at Brown University, ranging from Coordinator to Generalist to Sr. Manager. Each career move I made was in the interest of developing professionally and becoming more advanced in my field of expertise. My current company has been acquired by a competitor which is why I am proactively seeking a new opportunity."
Marketing
"After graduating with a degree in economics, I went into sales. I worked my way up through that company and earned President's Club the last two years in my role. During my last year, I started working doing freelance marketing work during my spare time and ultimately was hired on by my current company, who was one of my first clients. I started as an inbound marketing coordinator, and after a year in that position, I moved into my current role as a content manager. The marketing bug bit me, and I am so happy that it did!"
Retail
"I began at ABC company in high school as a part-time sales associate, then moved to full time after graduating. I worked as an assistant department manager while finishing my associates in fashion merchandising. When I went away to get my B.A., I found a seasonal position at a boutique women's store. I continued to work seasonally there during school breaks, and upon graduation, I returned full time as an assistant department manager at ABC company. My tenure has been strong, despite my moving away for school. I am now looking for an employer who can offer me work that relates closer to my education in fashion merchandising."
Sales
"I've earned quick promotions across organizations, starting with my first job out of college. Upon graduation, I began with CBA Company as a carrier sales rep. Later, I was promoted to account manager within only a few months. I grew my book of business by over 252% from the baseline that I inherited. I left that position to start as a sales rep at a startup and gained promotion faster than anyone to date in the organization. As an account executive, I closed a deal within 48 hours of promotion, which was also record-setting. I was then headhunted for a strategic sales role at my current business to help get the markets launched across the country. Now, I seek a greater opportunity with less travel. I currently travel overnight 65% of the time."
Teacher
"I have been a teacher for fifteen strong years, earning many awards and accolades along the way including Teacher of the Year, and Coach of the Year three years in a row. I have a desire for my students to learn in a variety of ways while incorporating the latest technology. I am now seeking a new role in a school closer to my home."
User-Submitted Answer
"During my undergrad, I had completed three internships. One was at the Ohio State House of Representatives because I wanted to be in politics. Even though I loved my time there, I knew politics was a career I did not want to pursue. My other two internships were in the field of public relations. Through both, I was able to improve my communication skills, writing skills, editing skills, and independence. I left each position because the internship had ended."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer! I would consider adding some responsibilities you held in each position and/or the impact you made in each position.
15. What would you change about your current role, if you could?
How to Answer
Be sure when you respond to this question that you do not want to change aspects of your current position that are also the primary duties in the role for which you are applying. If you do this, the employer might think you are not that interested in the position and its functions. Keep your answer brief and avoid any negativity!
Answer Example
"I like a lot of things about my current role; however, if I could change one thing I would have my position be responsible for more graphic design and marketing material creation. I noticed one of the main duties of this position involves graphic design which is very exciting!"
Admin
"I would not change anything about my current role because I believe there are lessons everywhere in situations. As I evolve in my admin role, I would like to see it make more of an impact on the organization's bottom line. I believe that proper organization can save a company thousands of dollars in time and error avoidance, but my current company has yet to see that connection."
Manager
"If I could change anything about my current role, I would create a stronger line of communication between management and the production team. I have thought about the benefits this would bring the company and would love to be in a role where my ideas and thoughts are more valued."
Marketing
"What I'd like to change about my current role is having a hand in some of the planning that I ultimately have to execute. I sit in on the calendar planning and strategy sessions but mostly am asked to be a fly on the wall for now. 18 months into this job, I want to be able to have my voice heard and be a contributing member who contributes to strategy."
Retail
"I know it sounds crazy to say I wouldn't change anything about my current job as I interview for a new position, but it's true. The role is as it should be, it's just that I feel I have outgrown the organization and need the next challenge. If I had to choose something, I would say that I wish we had a more cutting-edge inventory management system and CRM. I feel that we have lagged a bit behind the times and have not kept up with industry leaders such as yourselves with the advances in technology in recent years."
Sales
"I enjoy my current role, but if I could change anything, I would hope for more of a support staff onto whom I can pass the client after the sale, so that I can be more effective in my prospecting and selling, rather than also wear the hat of an account manager. I'm thrilled to see that you all have a dedicated customer success team that would be responsible for maintaining and growing the account after its transition from sales."
Teacher
"If I could change anything about my current role, I would make the classroom sizes smaller than they currently are. It is a real challenge to be effective when you have 35 young students at a time. Currently, I do not have a TA which would also be very helpful. I hear that you have smaller class sizes and offer teaching assistants readily, which is very appealing to me."
User-Submitted Answer
"I really like my current role responsibilities, but if I can change only one thing about my role, maybe I will change the framework that we use right now to something else more popular or has a large community something such as Symfony or Laravel, I noticed that you use one of that and that one of that reasons that encouraged me to apply for this role."
Written by an Anonymous User
Our Professional Interview Coach
Cindy Ramsey Reviewed the Above Answer
Great! I like the way you connect the changes you'd opt for with what the company offers. It helps establish you as a good fit. To enhance your answer, you could also discuss why this is important to you or the organization, or its mission.
16. You have a few gaps in your resume. Can you explain these?
How to Answer
When responding to this question, make sure you answer honestly about your gaps of employment, whether your discrepancies are due to staying home with the kids, an illness, taking care of an ailing parent, or taking some time off to think about a career change.
Answer Example
"The first gap in my resume was from 2007 - 2008 when I took a year off after completing University, to travel. Even though I was not working, I learned so much about business and interpersonal communication during that year of travel. After being laid off in 2012, I was without work for six months. Those are the only two gaps in my resume."
Admin
"There were two times where I had a gap in my career. One gap was taking time off for personal reasons in between a great career pivot. The other, I took some time off to attend schooling for an administration certificate. The certificate greatly improved the quality of my work and my organizational skills."
Manager
"The gap in my resume was when my employer went bankrupt and my role dissolved with no notice. We were in a recession, and it was an incredible challenge to find employment. You will see that I ended up relocating to gain employment. It was certainly a trying year."
Marketing
"The only gap on my resume is the three months after college graduation when I traveled a bit but had a job lined up for my return. Additionally, you may see that there are seven months between the two companies I've worked for, but that was when I left my sales position and worked freelance marketing before being brought on as a full-time inbound marketing coordinator."
Retail
"The gap in my resume was due to an apprenticeship with a professor while getting my associates in fashion merchandising. Technically I was still employed but very part-time during this time. The following semester was outstanding but in an unpaid untitled assistant role."
Sales
"I completely understand your interest in them. There is a gap between my college education as I left one University for another. Also, I took some time off when my mom was sick with leukemia. Thankfully, she is in remission. There is one other 6-month gap after I left my role at ABC company when I took the time to spend with my son when he was a newborn."
Teacher
"I started my career as a substitute teacher in a smaller city where opportunities were few and far between. To try to fill the gaps, I did work as a bartender; however, chose to leave that off of my resume to avoid confusion."
User-Submitted Answer
"Yes, I do have one gap in my resume. I took a break in my career, after the birth of my second daughter, to spend time raising my young family. It was a decision that I am confident was the right thing to do for my family. After my children were all of elementary school age, then I went back to work, part-time at first, and then increasing to full time. The transition back to work was smooth, and I've been working full time in the city for over ten years now."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Excellent! You did what was right for your family, and should be very proud. It's great that you mention how smooth your transition was, back into the workforce. Your answer is very confident and professional.
17. Tell me more about your post-secondary education. Are you interested in expanding your education, or gaining any other certifications?
How to Answer
Employers want to know if you are willing to grow with their company by investing in your industry related knowledge. Depending on the position description, relate your desire to gain additional education or certifications to the position for which you are applying.
Answer Example
"I currently have a Bachelor's Degree in Communications. I would love to earn my PMP Certification down the road, as my career seems to be focusing more and more on project management. This circumstance would, of course, be in tandem with full-time employment."
Admin
"I am currently on the lookout for conferences and forums that will help expand my knowledge and help me become more competent at my job. As the daughter of a teacher, I am a lifelong student and have learned to value the continuing education hours, whether mandated or otherwise."
Manager
"I have attended school for my Master's Degree in International Business. I am constantly looking to learn more and seek to obtain advanced educational certificates to be better at what I do."
Marketing
"I'm always interested in learning and expanding my knowledge base. At this point, I don't know that I'll seek an additional degree, but certainly always looking to learn from others, from conferences, classes, or seminars. I often seek out online tutorials and videos to help increase my skills in the graphic design arena, so I'm no stranger to continuing my education."
Retail
"I am interested in continuing my education, formally or otherwise. Currently, I jump at any opportunity to attend seminars, conferences, or other continuing education courses offered to me. Also, I have often peeked at the local college's brochure to see if they offer any classes that would help further my career. For now, it seems the best way to continue my growth and education is through mentorships and seminars."
Sales
"I love to learn, to the level of "nerdiness," honestly. So, I'm always looking for opportunities, both formal and informal, to expand my knowledge base. My degree is a B.A. in Communications and Spanish, and I've always dreamed of getting my M.B.A., ideally in management."
Teacher
"I would love to obtain my Masters' in Education eventually. I do attend teachers' conferences at every opportunity and have a keen interest in professional development. Do you have any recommendations for courses or events for me to attend?"
User-Submitted Answer
"I currently have a Bachelor's Degree in Business Management. I am interested in expanding my education in higher education or public relations. However, I would like to gain experience outside of school before entering a Master's program."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer.
18. After reviewing our job description, are there any required skills listed that you feel you are lacking?
How to Answer
This question can be tough to navigate! As a potential candidate, it can be challenging to show weakness for fear the company will lose interest. When you answer this question about a skill that you feel you are lacking, explain how you plan to become stronger in that skill.
Answer Example
"I feel I'm not as well versed in Photoshop as I would like to be, but I found some YouTube tutorials and books that can help me with this skill."
Admin
"I am very excited about the job description and feel my qualifications align with the type of candidate for which you are seeking. I could have stronger skills in Excel; however, I am more than happy to enroll myself in a course immediately."
Manager
"I have read through your job posting, description, and learned more about your company online. I feel that I have all of the must-have and nice-to-have qualifications for which you are looking. Is there anything you feel I am lacking or anything that I can answer further for you?"
Marketing
"I think that I meet all of the must-have requirements for this opportunity. If there's anything that I may not be 100% proficient at, I take it as an opportunity to grow and learn, but certainly, know I can rise to the occasion on any task asked of me."
Retail
"I think that I meet 99% of the requirements and the only skill I am not as versed in as I would like, would be the buying decisions. I have assisted in buying for two years now, but I have not taken the lead. I am more than excited and feel as though I am prepared to take on this responsibility, and look forward to learning from the more experienced members of the organization so I can be successful at this task as well."
Sales
"I feel as though that the job description has me in mind. I truly fit it to a "T," and it is directly in line with my targeted career path. I would love to clarify any areas for you that we haven't been able to cover yet."
Teacher
"I am confident that I have the skills required for this role. Could you share with me any areas where you feel I may be lacking? I would love for you to see the same level of fit that I do!"
User-Submitted Answer
"I have read through the job description and feel that I have a lot of the requirements; however, I haven't done recruitment before."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
If recruitment is one area you know you fall short, take the time to research a bit about how Gucci recruits, showing that you have an invested interest in learning. I have provided an example below.
"The job description mentioned recruitment efforts, which I understand Gucci takes on through a variety of online job ads, a robust employee referral program, and the use of third-party recruitment agencies. I am happy to learn more about your selection progress, and how to properly read a resume and interview candidates."
19. How do you feel this position would fit in with your long term career goals?
How to Answer
Before applying for any position, it's best to have an idea of your long-term career goals, and a great sense of the potential growth the hiring company offers. This way, you can highlight for the interviewer all of the great reasons why this position will fit into your long-term goals!
Maybe you hope to be in a management position with them down the road! Whatever your reasons, be sure to provide a response that allows the interviewer to see your desire to stay with them long term.
Answer Example
"I feel that this position fits in well with my long-term career goals because it provides the project management piece that I have been missing. I would love to become great in this role and then earn a promotion to a leadership position where I can mentor other project managers."
Admin
"My primary career goal is to find a position where I can stay long term. Because your company has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Manager
"I know that this position is precisely the best next step in my career. Not only is the position right, but the company is where I need to be. I am looking or more responsibility and an opportunity to grow into a director level position. I look forward to climbing the ranks in your industry. I plan to take additional coursework on leadership to prepare myself for regular promotions."
Marketing
"My long-term career aspirations are to lead a large organizational effort around improving global marketing. This role as a Marketing Director will help elevate my experience towards that goal. Along the way, I will continue to develop my business and financial acumen to be a more well-rounded leader."
Retail
"I have been seeking a retail environment outside of typical big box stores. Your brand and brand story resonates with me, and I like the fact that you encourage continued education opportunities for your management team as well."
Sales
"I feel I have learned all that I can in my current role, and your Senior Account Executive focusing on Strategic Accounts is precisely the role I would have written for myself in an ideal world. I would love to be able to leverage my experience in the industry to help propel your company to the next level. After succeeding in the SAE role, I'd look to move into a management role. From what I understand of your company, you seem to promote from within, and I look forward to proving myself so that I can lead a sales team at ABC Company."
Teacher
"I am, and will always be, a teacher first. This role fits with my career goals because you also offer opportunities for me to participate in extra-curricular activities like being a soccer coach. I love physical activity and have a strong belief in encouraging kids to be active."
User-Submitted Answer
"I feel that this position would fit my long term career goals because prospective students and families are always on social media, and it is a big way for schools to recruit new students. Today, there are many relationships that are built over social media, and it is a great way to instantly reach out to students. The number of applications received or students accepting, is a great way to determine whether that specific strategy is working."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Be sure to define your long-term career goal. I'm inferring from this & your other questions that it's to be in social media, but it would be good to state that here.
"My long-term career goal is to get into social media marketing. I feel this position is a good start because a lot of relationship-building and recruiting is done through social media. Social media is a great way to reach out to students instantly. Additionally, by learning what draws students to apply and attend this university, I can apply that information to a future role in social media marketing for this university if the opportunity arises."
20. All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?
How to Answer
Background checks are widespread in many industries. If you are keen for the position, you much comply fully with their onboarding process. Show that you are cooperative. If there are any marks in your history, this is the exact time to disclose them.
Answer Example
"Yes, I am happy to comply with any background checks required. My record is clean."
Admin
"That is a great step in the process, and there will be no issues with me participating in this. I am happy to provide any supporting documents to help along the way."
Manager
"You are welcome to conduct a background check on me. I will disclose upfront that I have a DUI on my record from 2009. This mark does not affect my ability to travel for work, and I no longer have any restrictions on my drivers' license."
Marketing
"I am happy to do any background check or references you'd like. There is nothing in my background that will hinder my ability to be successfully on-boarded."
Retail
"I do have a mark on my criminal record from a few years ago. If you can review and still accept me as a candidate, I would be happy to continue the interview process with you."
Sales
"No problem. I'm also happy to provide references or documentation you may need in addition to the background and education checks."
Teacher
"Rest assured; I will pass any background check that you have for me. I have worked with vulnerable persons such as children, and the elderly, for the bulk of my career. There has never been an issue present."
User-Submitted Answer
"Yes, I am comfortable with any background checks required."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer.
21. Where did you find our job posting?
How to Answer
The employer would like to know what methods and resources you are using in your job search so they can determine which of their advertising methods is working best. You can expand your answer to include any other exposure you have had to the company.
Answer Example
"I initially saw your job posting on LinkedIn. However, I have been exposed to your organization many times before through your radio commercials and advertisements on Facebook."
Admin
"I've been looking at job postings on Indeed, so I believe this is where I found your job posting."
Manager
"Word of mouth is the most powerful form of advertising! A friend that works in your Finance Department referred me here. We worked together many years back."
Marketing
"ZipRecruiter has been my new favorite place to look for fresh opportunities, and that is where I came across yours. Before seeing your job posting, I was familiar with your agency through some of your advertising efforts."
Retail
"For the last eight months, I have been contemplating a move and keeping my eye out for the perfect opening. When I saw this position open on your website, I knew I had to go for it, and I am so happy I did!"
Sales
"I heard your CEO speak at a networking event and the company sounded like a perfect fit, so I've been keeping my eye open for a job posting on your site, and now here we are."
Teacher
"A colleague of mine saw your posting on a teaching forum and told me about it. He knew that my wife and I were discussing relocation to your area."
User-Submitted Answer
"I found this job posting on Indeed. However, I applied for the position on the University Employment website."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer.
22. We are quickly moving into second interviews. What is your availability like over the next few days?
How to Answer
This question means excellent news! If the interviewer is asking for your availability over the next few days, chances are you are moving to the next round. Try to be as flexible as possible with your availability. Finish your answer by asking for the interview!
Answer Example
"I can make myself available at any time, with some notice. The ideal times for me to interview are between 8-9AM and 4-5PM Monday through Friday. I am very eager to move to the next round. Do you have a specific day or time in mind?"
Admin
"I would need to take a half day off to come in for an interview, so given a day or so notice; I can make myself available, no problem."
Manager
"Understanding things move quickly; I am flexible and adaptable to work around your availability. What day and time do you have in mind?"
Marketing
"I am so happy that you asked! I have a flexible schedule and often work from my home office. What day and time do you have in mind? I will make it work."
Retail
"I am available in different pockets of time, depending on the day. I do have Thursday off entirely and greatly look forward to a second interview."
Sales
"I can make myself available, given a bit of notice. If it is an in-person interview, I'd need to take a half day, so would need a day to put in that request. I'm eager to move on to the next round, so please let me know as soon as possible so that I can make it happen."
Teacher
"Since we likely work the same hours, I would need to take a half day off, and find a substitute. Can we set a date now so that I can get started on the requested time off?"
User-Submitted Answer
"I am available every day as I currently do not have a job."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Rather than expressing your availability due to lack of work, position it in a way that shows eagerness for the role.
"I am eager for the next step in the interview process and will make myself available at your convenience."
23. Tell me one valuable skill that you are currently working on.
How to Answer
The interviewer wants to see that you are the type of employee dedicated to professional growth. Give an example of a skill that you wish to develop. Bonus points if you can tie that skill in with a talent mentioned in the job posting!
Answer Example
"One skill that I am currently working on is my level of proficiency in Excel. I recently tested as an Intermediate user and would like to become an advanced level user. I have enrolled in a 6-day course at the local college which begins tomorrow. I see that your job posting asks for strong Excel skills. I am confident that I can meet those expectations, and even exceed them, once my course is complete."
Admin
"That is a great question! I am currently working on developing my ability to influence without direct authority. I have an executive coach that is helping me do this through mentorship programs and peer practice groups."
Manager
"This year I have been diligently working on my ability to create curriculum and new training programs for my staff. I hope to have my first course launched in the next month, or so, however, I still have some technical writing courses to complete before I know it will be perfect execution."
Marketing
"I'm currently working on my proficiency in PhotoShop as well as Illustrator and InDesign. I would rate my current skills as intermediate; however, I want to be at an expert level."
Retail
"I am working on my assertiveness. Sometimes I have a great idea, and I fumble in asserting myself, and I believe that the team would be much better off if I were to have lobbied for my idea. Or sometimes I am too understanding to last-minute scheduling requests which results in an employee shirking their responsibility and me picking up the slack. I know that this is a weakness of mine and I have made it a point to work on it, including reading "Nice Girls Never Get the Corner Office."
Sales
"I'm working on my proficiency in Salesforce. I can indeed navigate it and execute any tasks needed, but I'd love to become a Salesforce admin and be able to customize fields. That said, I'm using Salesforce.com's tutorials online and YouTube videos to up my expertise. I understand that your CRM is Salesforce, so I hope to bring this newfound knowledge and expertise to the role."
Teacher
"I have hired a Spanish tutor! I think it would be beneficial for me to have a second language. I do plan to travel to Spain this summer so the skill will be helpful in and out of the classroom."
User-Submitted Answer
"I'm currantly starting to learn more about cloud technology and also Project management."
Written by an Anonymous User
Our Professional Interview Coach
Lauren McCabe Reviewed the Above Answer
Great response. I assisted with grammatical edits.
"I am currently learning more about cloud technology and ways to expand my Program Management knowledge."
24. What challenges are you looking for in a position?
How to Answer
Assure the interviewer that the challenges you look for in a position are ones that will push you to grow in your career. Interviewers want to see that you are never complacent and that you like to set goals for yourself. Also, if you have read the job posting, you should address the challenges present in this role and how they align with what you are seeking.
Answer Example
"I am looking for a position where I can better exercise what I learned while earning my CPA. My current position has simpler accounting concerns, and so I seek to join an organization, such as yours, where I can be part of more complex accounting projects."
Admin
"When I read your job posting I was thrilled to see that you are looking for an expert in Excel as well as someone with training and onboarding experience. I have been seeking a role with further opportunities in leadership and also on the technical side."
Manager
"As an experienced manager, I am looking for the greater challenge that comes from leading a larger team. I currently manage 15 people, so my interest was piqued when your job posting mentioned a team of 28."
Marketing
"I have worked as a freelance marketer for many years and seek the challenge that comes from working for a larger agency with enterprise level clients. Your company has been on my radar for quite some time, and I would be thrilled to join your experienced team."
Retail
"My previous role offered part-time hours in a non-commissioned environment. Now that I have completed my business degree I would like to join a company full time, in a commission driven environment. The challenge of meeting a sales quota is exciting to me."
Sales
"The quotas in my current role are quite conservative, and my client list is warm and primarily full of long-time clients. Now, I seek the challenge of further business development activities, a more aggressive sales quota, and hotter leads."
Teacher
"As a teacher, there are always challenges in the classroom. What I am seeking is further professional development opportunities. When you mentioned in the job posting that professional growth is a significant focus in your school that was very appealing to me."
User-Submitted Answer
"I am looking for challenges in this position because challenges motivate me, especially when I cannot figure out how something works or fix something that is broken. In the job description, it mentioned the ability to learn new programs. Having learned new programs, like InDesign, I know there are many challenges when not being able to understand how to do something."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
You do a good job of explaining why you are open to challenges, but it's a little unclear what type of challenges you are hoping for. Do you want to learn new programs, or are there other ways you are hoping to be challenged?
25. Are you willing to travel?
How to Answer
There is no right or wrong answer to this question, but you do need to be honest. If the interviewer is asking for travel in this role you should clarify just how much, and what type of travel, will be required of you. Keep your answer brief and ask as many questions as you need until you fully understand the travel requirements.
Answer Example
"I am willing to do some daytime travel as well as some overnights for events and conferences. Could you share with me the travel expectations for this role?"
Admin
"My commitments require me to be home on the weekends, and evenings, as often as possible. Before I answer yes or no, could you provide me with further details on any travel required in this role?"
Manager
"I have traveled for work in the past and am open to travel again if the opportunity is right. For this particular role, do you require a lot of overnight travel? I would love to learn more about the expectations in this position."
Marketing
"I am happy to travel, as required, for this position. I understand from your job posting that approximately 20% overnight travel is a job requirement. Could you share with me the details regarding which clients I would be seeing and where?"
Retail
"I have been a district retail manager for the past five years, and am no stranger to travel. I would love further details regarding locations and what percent would be overnight travel, but otherwise, I am happy to commit to the needs of your multiple locations."
Sales
"Travel and sales seem to go hand in hand! Currently, I travel 50% of the time, primarily for overnight trips. I would like to cut that back slightly to around 30%. Are you able to share with me further details on the travel expectations for this position?"
Teacher
"As a middle school educator, I am rarely asked to travel outside of school hours. I will move around for field trips, conferences, and other school-related activities and events from Monday to Friday. I would like to keep overnight travel to a minimum. Could you tell me more about any annual travel requirements?"
User-Submitted Answer
"Yes, I am willing to travel. Can you share with me the travel expectations for this role?"
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer.
26. Describe a typical work day in your current role.
How to Answer
When you walk the interviewer through a typical workday, you are allowing them to visualize you in their position. From your answer, the interviewer will also be able to gauge if your activities match the seniority level of this position. If they are calling you for a junior role, for instance, and you let them know that you currently manage a team of 20 people, they will likely conclude that you are overqualified for the position. If you have a job description in front of you, do your best to match the list of role responsibilities with the day-to-day activities in your current, or most recent, position. Keep your answer as brief as possible. With open-ended questions like this one, it is easy to begin rambling.
Answer Example
"A typical work day for me includes managing a team of three junior accountants. I oversee their work and review the incoming financials. Most of the day is spent on data analysis, coaching, and reporting. I also spend some phone time with clients who may have questions regarding their monthly invoices. I see the list of responsibilities in your job posting and can confidently say that I perform most of these tasks on a weekly basis, and some of them, daily."
Admin
"My average work day includes answering about 150 calls per day, 200 emails, and greeting over 300 people who visit our office in person. We are busy, yet highly efficient. When I am not performing customer-facing tasks, I am confirming appointments for the executive team and making their travel plans and schedules for the upcoming week. I believe these responsibilities align very nicely with the needs of your role."
Manager
"My days are rarely the same; however, my primary responsibilities on a daily basis include training new warehouse staff, working closely with the contingent workforce. I focus a great deal on workplace safety, whether that be training, certifying, or auditing. There are at least 3 hours of paperwork for me each day, and often phone calls with our clients and vendors. Your role sounds very similar to what I do now but for larger distribution accounts and a more robust team. I am confident that I would excel in this position."
Marketing
"I work with a lot of small to medium-sized clients and, as the project manager, I spend a lot of that time in client-facing situations. I hold many meetings on a weekly basis to update our clients on the status of their project. I also cross-collaborate with a variety of departments to ensure smooth communication all the way through. Except for your agency offering a more significant client base, I am well-versed in the responsibilities required in this new position."
Retail
"Most of my workday is spent on customer service functions. I greet, assist, and ring through approximately 80 customers per day. I will perform refunds when necessary and also receive new merchandise and inventory every Tuesday. Cleaning duties are also common in my daily activities. Reading your job description, I am confident that I would exceed your expectations in all areas of responsibility."
Sales
"I spend much of my day cold calling from the lead sheet that I receive every morning. It sounds monotonous, but I enjoy the fact that every day, I am speaking to new people. I learn about their company, their industries, and their leaders, so a lot of research is involved as well. Once I have booked an appointment, I pass the warm lead onto our account managers to demo and close. That is a typical day! Could you walk me through a typical day in this particular role?"
Teacher
"The majority of my day is spent in the classroom. When I am not educating, I am marking papers, putting out fires between students, providing added tutoring time to struggling students, and volunteering my time during lunch to supervise or run intramurals. I enjoy what I do and look forward to learning more about your schools' environment."
User-Submitted Answer
"My days are rarely the same; however, my primary responsibilities on a daily basis include project execution, management, and giving guidance to the regional leads or junior staff. Mainly, I focus on the progress of projects by honing in on the current issues and strategizing proactively about fast approaching milestones. Your role's primary duties are very similar to what I do now but for a different therapeutic area."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
You do a good job qualifying yourself for this new opportunity at the end of your answer! Great job in providing a high-level overview of your current role.
27. Tell me one thing about yourself that is not on your resume.
How to Answer
This question is another open-ended one where it can be easy to ramble on and on. Avoid this by preparing a couple of statements regarding what makes you a stand-out candidate, but may not be on your resume. For instance, you may want to mention some current volunteer work, an exciting hobby, your favorite books on business or leadership, a pipe-dream that you have (career-related) or even additional languages that you speak. However, you choose to reply, ensure that it remains on track with a career conversation.
Answer Example
"One thing that I have not included on my resume, is that I am currently attending online courses in the evenings and weekends to complete my Masters' in Accounting. My estimated graduation date is next June. I am excited to reach this milestone as the added education can only support me further in my career."
Admin
"I did not include my volunteer work on my resume as there was not much room left on the document. For the past five years, I have spent every Saturday working at the local animal shelter, helping with pet adoptions. This work has taught me further software skills and has strengthened my people-facing and engagement skills as well."
Manager
"One thing you would not know about me, from reading my resume, is that I am an avid reader. I aim to read one new book on leadership, management, business, or professional development, once a week. Currently, I am reading 'Good to Great' by Jim Collins. Last week, I completed 'Leaders Eat Last,' by Simon Sinek."
Marketing
"I did not put my GPA on my resume, but perhaps I should have - I am very proud of it! I graduated with my MSc in Digital Marketing with a 3.7 GPA. All of this, I accomplished while also working part-time."
Retail
"I speak three languages fluently which is a great help in my current retail sales position. Because of my language skills, I can assist customers in English, Spanish, and Mandarin."
Sales
"Back in 2007, I spend a few months working in Japan. This experience was earlier in my career, so I no longer include it on my resume. Just after graduating with my business degree I took an internship with a global organization where I immersed myself in the Japanese business culture. The skills and knowledge gained were immeasurable."
Teacher
"One thing you would not know about me, from reading my resume, is that I started my education career in the private school sector. It was just for one year, where I taught at a private charter school. The experience was nice; however, I much prefer the challenges that come with public education."
User-Submitted Answer
"One thing that you would not know about me is that I love reading books "” not fiction books but self-development books, such as those by Jack Canfield and Tony Robbins. I am going to a Tony Robbins conference next month."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Perfect! Your response shows a keen mind for self-development which any interviewer should appreciate.
28. When was the last time you helped out a coworker?
How to Answer
The interviewer would like to see how far back you need to reach, to answer this question. Are you a highly collaborative person, or do you spend most of your day with your head buried in your work and not looking for opportunities to be a team player? Big or small, quickly think of a time when you assisted someone else, helping them to be successful in their role.
Answer Example
"Just yesterday I noticed a junior accountant struggling with one of our SAP modules. He agreed to my help, and I spent my lunch hour walking him through the program and training him on shortcuts. It felt great to assist!"
Admin
"I will often jump in to help a coworker navigate our software or find a file that they need. I am known as the 'go-to' person in our office for small technical glitches as well. I am tech savvy, and if we don't need the IT department for specific fixes, I am happy to help a coworker avoid that."
Manager
"I recently took a team member under my wing after he asked me to be his mentor. He is craving growth in his career and is seeking out both professional and personal development opportunities. I meet with him once per week, for one hour, and give him small assignments and tasks to complete. It's been a rewarding experience for both of us."
Marketing
"Just this week I helped a coworker write some sales copy for a client. She was feeling a bit stuck so we had a 30-minute brainstorm to get her mojo flowing again. I found it fun to help, and the client was thrilled with her final delivery."
Retail
"I helped a coworker to ring in a refund for an irate customer yesterday. She was nervous because the customer was a bit intimidating and I could tell she needed my help. I kept the customer occupied in conversation while she performed the refund on our point of sale. She thanked me later for noticing her need and jumping in. That's what teamwork is all about, and I know she would do the same for me."
Sales
"Last month I helped one of our newer sales reps to hit her monthly sales target. She was still in the onboarding process, and I felt that her sales numbers were a bit too high considering she was still in training. I approached our boss and proposed that I take over 25% of her sales numbers so that she could better focus on learning her sales script and getting to know her surroundings and client base. Our boss agreed to the plan, and we all finished the month strong."
Teacher
"One of our teachers was retiring this year, and she was finding the workload to be a bit overwhelming. I offered to help her with the end-of-year marking, and she agreed. She certainly earned the extra help after 40 years of teaching! We formed a great friendship over the years together because we made a habit of lending a hand to one another on a regular basis."
User-Submitted Answer
"The last time I helped a co-worker was toward the end of my internship when a new assistant was hired into the SCE office. It was close to the housing lottery/selection, so I was helping her answer students' questions."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
This is a good example. I recommend elaborating on your example. What action did you take and what was the impact?
29. How does this position fit your long-term career plans?
How to Answer
Assure the interviewer that this position would not be a temporary fix but a longer-term career move. Employers do not expect you to stay with them forever, but they do like to hear there is at least a 5-year plan where you can see yourself growing. Do not offer a timeframe but offer up information as to why this may be a long-term fit.
Here are some factors that could determine a long-term fit:
- Unbeatable workplace culture and a positive environment
- Continual challenges and opportunities to learn
- Cross-departmental training and opportunities to diversify your role
- A team environment that feels like family
- Competitive compensation packages including health benefits and vacation days
- Strong career trajectory and history of promotion among top performers
- Genuine and integrity-driven leadership, ownership, or c-suite
Answer Example
"My long-term plan is to find an organization with a workplace culture that encourages personal and professional development opportunities. I know your company has a solid history of providing these things to your team. For that reason, I could see myself happily growing with your business for the long term."
Admin
"For myself, my interest in continually piqued when given various challenges and opportunities to learn. When I am growing my skills and knowledge base, I am happy. This position offers a great deal of growth and learning which is very exciting to me."
Manager
"I plan to offer long-term partnership to a company who can offer competitive compensation and opportunities for advancement. I am seeking to grow my career with an organization large enough to support my career growth goals. I applied to your company because you have multiple locations, a second-to-none reputation, and hundreds of incredible clients. I feel there would be numerous opportunities for me here."
Marketing
"This position fits into my long-term plans because you offer the exposure to enterprise clients that I have been seeking for many years. With this level of client base comes incredible opportunities and I would be unwise to let that go."
Retail
"I would like my first opportunity since graduating University to be a long-term position. It's important that I am on the right track with my experience, business exposure, and tenure - right out of the gates. There is so much to learn about your organization and your customers. For those reasons I see a solid long-term fit."
Sales
"I plan to offer a long-term commitment to your organization because I know, in turn, you will offer a robust career trajectory. Your organization's history of promoting your top performers is of great interest to me. I am competitive with myself and focused on growth. I know your company can, and will support me in many ways."
Teacher
"My children go to this school, and I plan to live in this neighborhood for many years to come. Being my local school is just one factor that will keep me here long-term; however. Other reasons for a long-term commitment is that your school has the best reputation in the district, the most reasonable classroom sizes, and an active and involved parent community."
User-Submitted Answer
"I applied to your company because you have multiple locations which would have numerous opportunities."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
This response is vague, sounds disengaged, and would not be a hit with the interviewer. I have added an alternate response, below.
"This position fits in well with my long-term career goals because it provides the luxury sales management piece that I have been missing. I would love to excel in this role and then earn a promotion to a leadership position where I can mentor sales team members on the art of luxury sales."
30. What type of manager do you best work with?
How to Answer
The interviewer would like assurance that you are going to get along well with the manager whom you would be reporting to in this role. There are many different management styles, and perhaps you do well with a variety of them. Tell the interviewer about your favorite manager in the past, and why you worked so well together. You should also ask the interviewer in return if they can describe the working style of the person to whom you would be reporting.
Answer Example
"I work well with a manager who can set clear guidelines and then allow me to perform my best work. I am independent; however, I love a collaborative work environment. This best describes my current work environment. Could you share with me a bit more about the work style of the person to whom I would be reporting?"
Admin
"I can get along well with many different management types; however, I work best with managers who like to coach, train, and develop their staff. My current manager is not a strong leader in these ways which is why I am seeking a new opportunity. Could you describe the work style of the manager in this role?"
Manager
"I am the type of manager who prefers to show versus tell. In turn, I like to work with people who live by the same philosophy. I like urgency but do not appreciate those who panic and create unsettling urgency in everything they do. Please tell me a bit more about the management style present in your organization."
Marketing
"I believe the most successful managers, in the marketing realm, are those who show a balance of creativity and the ability to manage a project, continually pushing it forward. I work best with managers who are organized, upbeat, and positive. This type of environment can foster a great deal of creativity. Would you agree?"
Retail
"Retail managers should be friendly, customer-service driven, patient, and willing to train. I recall the first manager I had in a retail environment. She wanted me to succeed and dedicated her time to train me properly. This attitude made all the difference for me. I am excited to hear more about the management styles within your company."
Sales
"The best sales manager that I ever had was someone newer to their management career who encouraged us to develop ourselves professionally, at every given time. He lived by the Grant Cardone '10X Rule' which was, if you are not pushing yourself ten times harder than everyone else, you will never be more than average. I like a manager who can drive me in a fun, competitive, and motivating way."
Teacher
"How would you best describe the management style at your school? My current leadership team is kind, collaborative, thoughtful, and resourceful."
User-Submitted Answer
"I am the type of manager that prefers action over just words. I hate when people always come unsettling and confuse other people around them."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Certainly, avoid the word 'hate' or excessively negative words in an interview. How can you re-frame this response to be positive? The question is asking what you best work with - not what you dislike, so there is no need to go to the dark side :)