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Communication Interview
Questions

20 Questions and Answers by
| Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 20

How do you handle communicating bad news to a fellow worker or subordinate?

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Communication Interview Questions

  1. 1.

    How do you handle communicating bad news to a fellow worker or subordinate?

      The interviewer would like to know if you can adequately handle being the bearer of bad news. One of the toughest parts of communication can be delivering bad news to people with whom you work. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise, and professional manner.

      Rachelle's Answer

      "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I don't sugar coat the reasons why. It's best they know so that they can learn from the experience."

      Rachelle's Answer

      "I am an empathetic person, so I try to communicate bad news quickly but with care. I would never want to cause alarm or feelings of hurt in the office."

      View answer examples for this question >

      Anonymous Answer

      "I certainly do not enjoy communicating bad news to a co-worker, and also I do not have experience in doing so. But If I have to communicate bad news to a fellow worker, then I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone’s employment. I do not sugar coat the reasons why. It’s best they know so that they can learn from the experience."

      Rachelle's Answer

      This answer is a bit confusing because you start with the fact that you do not have experience communicating bad news to a co-worker, and then end with a statement on how you terminate people (not sugar coating etc). Rather than lead with an 'I don't' statement, try flipping that around to discuss what experience you DO have. I have provided an example below.

      "When communicating bad news to a fellow worker, I make sure to practice empathy. Truth-telling is always key, so I will be honest and clear when communicating bad news. For instance, if I am to terminate someone’s employment, I will not sugar coat the reasons why. It’s best they know so that they can learn from the experience."

      Was this answer helpful? Yes (2) or No (1)
      Anonymous Answer

      "I don’t look it good or bad news. It’s news. I look at it as an opportunity for growth. On my part and theirs; “ let’s figure this out together.”"

      Alexandra's Answer

      Great answer!

      Was this answer helpful? Yes (1) or No (0)
  2. 2.

    Would you say you are a better verbal or written communicator?

      In business, it's vital that you are solid both as a written, and a verbal communicator. Your talents may lean one way or another, and that is okay. Discuss with the interviewer in which manner you prefer to communicate and then be sure to discuss how you are improving in the other.

      Rachelle's Answer

      "I prefer verbal communication because I feel that with written communication, wires can be crossed, due to lack of tone, fluctuation, expression and body language. I will always choose a face to face conversation whenever possible."

      Rachelle's Answer

      "I do not lean one way or the other when it comes to verbal or written communication. Both are equally important to me. If I have to choose just one, I will choose written communication as one can always look back on written communication for reference."

      View answer examples for this question >

      Anonymous Answer

      "I like to leverage both methods of communication when dealing with clients. Sometimes, situations call for verbal communications and other times, written. As a rule of thumb, I tend to practice spoken communication, written for follow up and vice versa. Utilizing multiple methods creates repetition and, therefore, change."

      Rachelle's Answer

      Perfect! Well said.

      Was this answer helpful? Yes or No
  3. 3.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

      The interviewer would like to know how you rate your communication skills. First, on a scale of 1-10, discuss how skilled are you in communication. Try to avoid giving yourself a 10, and nobody is perfect, and you do not want to come across as overly confident or someone who has no room for feedback and improvement. Alternately, avoid giving yourself too little credit. You do not want to paint the picture that you are a communication dud! Try to remain in the 7.5-9.5 range while staying honest and accurate. Use an example of your excellent communication to back your answer.

      Rachelle's Answer

      "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything."

      Rachelle's Answer

      "I will rate myself an eight because I value communication but, just like most people, I have things to learn. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages, and I give ample time for questions before implementing changes."

      View answer examples for this question >

      Anonymous Answer

      "My communication skills are an 8 out of 10. I especially excel when placed on project teams, where I have to collaborate with other coworkers."

      Rachelle's Answer

      Showing off where you excel is a perfect touch! Well done.

      Was this answer helpful? Yes (1) or No (0)
      Anonymous Answer

      "I will rate myself an eight because I value communication but, just like most people, I have things to learn. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages, and I give ample time for questions before implementing changes."

      Rachelle's Answer

      Nice work! Your answer is well organized and you give yourself a realistic rating showing that you know there is always room for improvement.

      Was this answer helpful? Yes (1) or No (0)
  4. 4.

    How do you build rapport with your clients?

      The interviewer would like to know your methods when it comes to getting to know your customers and building trust with them. When you have a great relationship with the stakeholders, you will be more successful in your work and more likely to stay longer-term.

      Some ways that you can build rapport with your clients include:

      - Do what you say that you will
      - Ask them questions about themselves
      - Use the same jargon and industry terms they use
      - Set clear expectations, on both sides, from the start
      - Remember their names
      - Show your extensive knowledge base
      - Always be presentable in looks and actions

      Rachelle's Answer

      "To build client rapport, I ensure always to do what I say that I will. My clients need to be able to rely on me, and feel 100% confident that I will deliver over and above their expectations at all times."

      Rachelle's Answer

      "In my current organization, I am usually the first person that a potential new client sees. To build rapport, I make sure always to look and act presentable. First impressions truly are everything! I am always friendly, available to help, and with a smile. If I do not know the answer to their question, I will go the extra mile to find out, rather than saying 'I don't know.'"

      View answer examples for this question >

      Anonymous Answer

      "The way I build rapport with my clients, is I make sure they know that they can trust me, I always do what I say, and I am reliable. Plus, I am always prepared for meetings and that I have my deliverables on or before the deadline."

      Rachelle's Answer

      These are all excellent ways to build rapport with your clients. Nice work!

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I build rapport by asking questions and trying to get to know the person. Then remembering important things about them and trying to incorporate that into our conversations. That shows I do genuinely care."

      Alexandra's Answer

      Great answer!

      Was this answer helpful? Yes or No
  5. 5.

    After receiving information from your supervisor, how do you ensure you properly communicate this information to your team?

      The interviewer would like to know more about your ability to communicate third-party information to your team. A huge part of proper communication is the ability to listen to the original set of data and relay it accordingly. Miscommunication can be costly, so it is an immensely vital skill to be able to convey information carefully and accurately. Discuss with the interviewer how you go about doing so.

      Rachelle's Answer

      "When I receive new information from my supervisor I will run my understanding of it by the supervisor to ensure that my interpretation is correct. After that, I will relay the information formally, in writing, to my team. This method eliminates word of mouth and misinterpretation surrounding the issue."

      Rachelle's Answer

      "I ensure proper communication by delivering the direction in multiple ways, usually in-person and electronically through email. There are multiple communication preferences in my office, and for that reason, I try to tailor my communication to each persons' preferences."

      View answer examples for this question >

      Anonymous Answer

      "When I get any new information from my supervisor that needs to be disseminated to the team, I send e-mail, and if the information requires a meeting to discuss the topic, I will schedule a meeting with the team."

      Rachelle's Answer

      Good! This answer shows the interviewer that you are organized and a thoughtful communicator.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "When I receive new information from my supervisor that needs passing along, I run my understanding of it by the supervisor to ensure that my interpretation is correct. I relay information or directions in multiple ways, usually in-person and electronically through email. This eliminates word of mouth and misinterpretation surrounding the issue."

      Rachelle's Answer

      Good! This approach seems straightforward and effective.

      Was this answer helpful? Yes or No
  6. 6.

    What experience do you have using team-based messaging applications?

      There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you know and assure them that you can learn their internal system, should it be new to you. This question is an excellent opportunity to ask what programs you will be using in this new role. When the hiring authority divulges this information, ask if there are resources available for you to get a head start. This initiative will impress the interviewer and show them that you are not afraid to put a bit of hard work in before you even know if the job is yours!

      Rachelle's Answer

      "I have used a variety of team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."

      Rachelle's Answer

      "Currently, I used Google Hangout Chat for most team-based communications. I have also used Trello for helping our sales team to keep track of projects. I know that you use Google Hangout as well, from our first video interview, but I would love to learn more about the applications you use here."

      View answer examples for this question >

      Anonymous Answer

      "Other than group e-mail or group texts, I have a limited amount of experience with team-based messaging."

      Rachelle's Answer

      Try wrapping your answer up with a statement of confidence.

      "My experience is with group emails and texts; however, I am confident in my ability to quickly learn new systems. Could you share with me the programs you use here at ABC Company? I would be happy to take online tutorials to get a head start."

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I love team-based messaging applications. I have utilized many of them with direct teams and remote teams. They are effective for updating communications and keeping on track with the progress of team-based work projects."

      Rachelle's Answer

      Fantastic! If you have experience with certain systems that may mean something to the interviewer, feel free to list the names as well.

      Was this answer helpful? Yes or No
  7. 7.

    How do you show your co-workers the importance of communication in the workplace?

      The interviewer would like to know that you lead by example when it comes to communication in the workplace. Breakdown of communication in a business setting can have dire effects on the profitability of an organization. This effect is why it is essential, as a leader, to understand that 'telling' and 'showing' are two very different things when it comes to proper communication. Give examples of how you put dialogue into action in the workplace.

      Rachelle's Answer

      "I show my co-workers the importance of communication through my willingness to ask questions if I do not understand the first time. I do not pretend to know something to save face. By creating an environment where questions are encouraged, we have increased communication greatly, and have seen a healthier safety record as a result."

      Rachelle's Answer

      "I show my co-workers the importance of communication in the workplace simply from leading by example. I set the tone and expectations for how we should communicate by utilizing all forms of written, verbal and interpersonal communications to a tee."

      View answer examples for this question >

      Anonymous Answer

      "I see what they like. Some like to communicate by email; some like to communicate in person."

      Rachelle's Answer

      I would recommend a more personable answer rather than leaning on the logistics of communication. I have added an example, below.

      "I communicate the needs and struggles of our students through in-person conversations or emails; depending on the teacher's communication preference. I am sure always to make myself available to make a plan of action that will benefit our students."

      Was this answer helpful? Yes (2) or No (0)
      Anonymous Answer

      "Communication is the most important aspect of any businesses. It is essential to have a proper work environment, so as an employee, we can have the best performance working as a team also working as independently. I do show my co-workers the importance of communication from merely leading by example. I set the tone and expectations for how we should communicate by utilizing all forms of written, verbal, and interpersonal connections to a tee."

      Lauren's Answer

      Great response. I suggest explaining your personal communication style which then relates to the overall environment. See below.

      "In many aspects, I lead by example. I present myself in the manner I would like to be treated and spoken to. I have strengths in nonverbal, verbal, and written communication. I believe a healthy, strong, and thriving work environment relies heavily on the communication of the team, and I make conscious effort to contribute to the culture in a positive way."

      Was this answer helpful? Yes (1) or No (1)
  8. 8.

    How would you handle working for a boss who was a poor communicator?

      Nobody wants to work for a boss that is a bad communicator, but it can happen at times. Also, you may have a boss who is a great communicator and then has a blip from time to time. Assure the interviewer that you are capable of handling all types of communicators in the workplace. Show that you remain professional, calm, collected, and focused despite someone's else's communication style.

      Rachelle's Answer

      "If I had a boss who was not a great communicator, I would ask them how they wanted me to communicate with them. Just because their communication style does not match mine, it does not make it wrong. I can certainly learn to work with their style so long as it remains professional and respectful."

      Rachelle's Answer

      "I have had bosses in the past who were very brief in their communication and not able to easily provide me with instruction. In those instances, I can be very independent and take tasks into my own hands with minimal direction."

      View answer examples for this question >

      Anonymous Answer

      "The way I would handle the situation of working for a boss that was a poor communicator is I would work closely with him or her and ask questions that may prompt them to give me the information that I may need to complete other tasks."

      Rachelle's Answer

      Diving right into the situation is a good way to get the clarity that you need. Nice answer!

      Was this answer helpful? Yes or No
      Anonymous Answer

      "As with any relationship, personal or professional, I think it’s important to understand expectations clearly. I would ask clarifying questions to make sure we both clearly understood the task and expectations. Repeating back what they say in my words to make sure we both are on the same page."

      Alexandra's Answer

      Good answer!

      Was this answer helpful? Yes or No
  9. 9.

    Rate your listening skills from 1-10. What would your coworkers say about your listening skills?

      The interviewer would like to know how you rate your listening skills, and how your rating would compare to how others would rate you in return. Avoid giving yourself a 10, as nobody is perfect, and you do not want to come across as someone who is unable to accept feedback. Alternately, avoid giving yourself too little credit. You do not want to paint the picture that you are a terrible listener! Stay in the 7.5-9.5 range and back your rating with a comment you have received from a coworker recently.

      Rachelle's Answer

      "I would say that my listening skills are a 9/10. My supervisor recently mentioned how much he appreciates that I do not check my phone in the middle of a conversation as many people do."

      Rachelle's Answer

      "I am certainly not perfect so that I will rate myself an 8/10 for listening skills. I could be more present at times, especially when a conversation seems to be dragging on an on, or a meeting is running past time. I think my current boss would rate me around the same, if not a bit higher. I do have a penchant for recalling small details which seems to impress him quite often."

      View answer examples for this question >

      Anonymous Answer

      "My coworkers would say that I am approximately 8 out of 10. I sometimes may miss a detail if a meeting drags on, someone doesn't get around to making their point quickly, or if someone is jumping around the topic."

      Rachelle's Answer

      Try to avoid phrasing like 'drags on' etc. as it could sound negative or sarcastic. I have offered an alternate answer, below.

      "My coworkers would give me an 8 out of 10 for listening skills. I am a keen listener in meetings; however, I have the room from improvement in situations where meetings are not as concise as they could be."

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I will rate myself as an 8.75 out of 10. I have good listening skills, primarily when it comes to learning about my team and their needs. Being involved and available is a fundamental part of making my team feel important and listened to. In a recent performance review, my team has let me know that they appreciate my listening skills. Also, when I started working with the previous organization, my supervisor mentioned how much he appreciates that I do not check my phone in the middle of a conversation, as many people do."

      Rachelle's Answer

      Checking your phone is a fantastic example, as that is the complaint of many hiring managers. Specifics like this will definitely earn you points in an interview!

      Was this answer helpful? Yes or No
  10. 10.

    What are the components of a successful, and effective, presentation?

      Whether or not you have experience giving presentations, you likely understand the difference between a terrible performance and one that captures your attention all the way through.

      Here are some factors that make a successful presentation:

      - Understanding your audience
      - Using relatable term and jargon
      - Introducing multi-media or other visuals
      - Being presentable in appearance
      - Utilizing the art of storytelling

      Rachelle's Answer

      "I believe that the most important part of a presentation is to have a compelling opening and closing. These are the times when the audience is the most engaged and when you should make the boldest statements of your pitch. I have given hundreds of presentations over the course of my career and this approach has never failed me."

      Rachelle's Answer

      "Although I have not presented in my career, I have created presentations for the VP whom I currently support. When making the slides, I like to include bullet points with compelling information and attractive pictures. I think that the multi-media used is a key component to building a presentation that captures attention."

      View answer examples for this question >

      Anonymous Answer

      "The components of a successful, and effective, presentation are that you first understand your audience, use terminology that is general enough for everyone to understand, provide a PowerPoint to show pictures, drawings, and diagrams, be presentable in appearance, and be able to relate a story to what's being presented if it will add value to the presentation."

      Rachelle's Answer

      Wonderful!

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  11. 11.

    Do you consider yourself a persuasive person?

      Part of being an excellent communicator is also having the power of persuasion when necessary. There is a difference between persuasion and debating - or even convincing. Persuasion is used when you want to influence someone rather than tell them that they are wrong, and you are right.

      The power of persuasion is essential if you are selling or pitching anything. It is also a helpful skill when you want to gain momentum with your coworkers or have your boss better understand your approach on a project.

      It is not a negative thing to be persuasive. Talk to the interviewer about whether or not you consider yourself to be a persuasive individual.

      Rachelle's Answer

      "I can be persuasive when it comes to helping my clients to understand the logic, or reason, behind a decision that my company has made. It's important to lay out the intentions of any change and then express the importance of those changes."

      Rachelle's Answer

      "I have used the power of persuasion at work when it comes to gathering information from a client. For instance, if they do not want to leave a message for the person they are trying to reach, I will influence them to leave a message by stating that it will be more efficient for them, and faster response time will occur if they leave a message."

      View answer examples for this question >

      Anonymous Answer

      "I can be persuasive if a client does not understand the logic of a design and needs to be shown the reasons the engineering firm chose to design the process in a certain way."

      Rachelle's Answer

      Good! It would be very important to be able to gain agreement and understanding from your client. Great example!

      Was this answer helpful? Yes or No
      Anonymous Answer

      "Well, I wouldn't say that in general I am a persuasive person, but If I have a point I really feel strongly about, I make sure to find the right way to convey my opinion to my supervisor and my coworker."

      Rachelle's Answer

      This is an honest answer that allows the interviewer to get to know you a bit better. Good work.

      "I wouldn't say that I am a persuasive person, but If I have a point I feel strongly about, I make sure to find the right way to convey my opinion to my supervisor and my coworker."

      Was this answer helpful? Yes or No
  12. 12.

    Tell me about a time when you had to use your verbal communication skills in order to get a point across that was important to you.

      The interviewer would like a specific example that identifies your communication style when you are expressing a matter close to your heart.

      When you become passionate about one particular point, in the workplace, do you get excited but challenging to understand? Do you bully others into seeing things your way? Once you have your mind set on an idea, are you capable of accepting feedback on the cause or belief? These examples are all red flags to the interviewer.

      Display that you are a level-headed communicator and that you remain respectful in your communication style, no matter how important the point of discussion is to you.

      Rachelle's Answer

      "When I was initially training for my current role there were a few things that I did not understand. The person training me kept breezing by the topics when I would ask for further clarification. I decided that perhaps she did not understand why it was important to me. So, I approached her with the problem at hand, in a clearer way. I said 'I am afraid that if I do not fully understand this particular process, that I will unintentionally skip corners elsewhere. Can we please take the next 30 minutes to review this area of my training further?' This approach was more specific than my previous ask, and it worked. I am glad that I expressed my concern more directly."

      Rachelle's Answer

      "Much of my work is completed over the phone as our primary customer is elderly. For this reason, it is important to me that I explain directions to our office very clearly on the phone, rather than email directions to them. I ask them to get a pen and paper, I use specific street numbers and landmarks and even include where to park. This thorough approach has saved me many conversations with lost patients who are late for their appointment. The patients appreciate my help up front as well."

      View answer examples for this question >

      Anonymous Answer

      "While training employees, on equipment specific to the process, I had to communicate the importance of preventative maintenance. I made it a point to breakdown the process of preventative maintenance and how completing these tasks would lead to fewer breakdowns and more production, which meant we would meet our goals and get our bonus."

      Rachelle's Answer

      It sounds like you were very clear in getting your goals across to these trainees. Good example.

      Was this answer helpful? Yes (0) or No (1)
      Anonymous Answer

      "When I was initially training for my previous role in the same organization, there were a few things that I did not understand. The person training me kept breezing by the topics when I would ask for further clarification. I decided that perhaps she did not understand why it was important to me. So, I approached her with the problem at hand in a more precise way. I said, “I am afraid that if I do not fully understand this particular process, that I will unintentionally skip corners elsewhere. Can we take the next 30 minutes to review this area of my training further? This approach was more specific than my previous ask, and it worked. I am glad that I expressed my concern more directly."

      Rachelle's Answer

      Excellent! The way you approached this person was direct but also respectful. Nicely done.

      Was this answer helpful? Yes or No
  13. 13.

    At your current or former place of employment, how important was communication and dealing with others?

      The interviewer would like to know if you are accustomed to working in a highly communicative environment or if you are more used to a work environment where everyone keeps their thoughts to themselves until mistakes are made. If your most recent role was not a highly communicative environment, discuss positions further in the past. Avoid speaking poorly of the communication in your most recent role. If the situation was not ideal, you could say just that. Show that you fully understand the repercussions of poor communication.

      Rachelle's Answer

      "In my previous role, healthy communication was required to protect the safety of our employees. We transported dangerous goods, and our management required that we all take specific workshops on communication and documentation. Because of this, my communication skills are powerful."

      Rachelle's Answer

      "I am an executive assistant to the CEO and CFO of my company. If I do not communicate properly, clients leave, and deals can fall through. Strong communication is vital in my role."

      View answer examples for this question >

      Anonymous Answer

      "At my current place of employment, it is vital that we communicate with one another, not doing so could get someone hurt, safety being the main concern for the good and consistent communication. The other reason for good communication is the operability of the plant. Possibly the plant may fail due to an operator being misinformed and making the wrong decision."

      Rachelle's Answer

      Your answer shows a strong awareness of safety and how communication plays into that. Well said!

      Was this answer helpful? Yes or No
      Anonymous Answer

      "Excellent communication is key to everything when it comes to dealing with others. In my previous job, communication is essential to be able to produce accurate analysis and results for our clients as well as to protect the safety of my co-workers, especially when we perform tests."

      Rachelle's Answer

      Good answer! You show enthusiasm for clear communication while also giving specific examples of how you delivered clear communication in your previous role.

      "In my previous role, communication was essential for the production of accurate client results, and to protect the safety of my co-workers. I believe excellent communication is paramount to success."

      Was this answer helpful? Yes or No
  14. 14.

    Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

      The interviewer would like to know about a time when communication was weak on your part, and a mistake occurred. On occasion, mistakes will happen, and discussions will break. Think back to a time when you made an error in communication, and it caused a ripple effect that reached your team members or your organization as a whole. The final part of your answer needs to include the steps you took to repair the situation. Make sure to conclude your answer on a positive note.

      Rachelle's Answer

      "I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect, and I read it in in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention, and it seems I was mistaken. She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again."

      Rachelle's Answer

      "I am the executive assistant to three different members of our company's c-suite. One day I made the error of emailing the wrong schedule to the others, resulting in a disastrous day. I was able to reschedule their appointments for later in the week, but my error did result in a few unhappy clients."

      View answer examples for this question >

      Anonymous Answer

      "I recall one instance where I emailed my supervisor to order a filter paper that we need to perform the test. A few days after, the product came, and it was the wrong size. I checked the product code number, and I saw that I did make a mistake and immediately told my supervisor. I said to my supervisor that I am sorry and that next time, I will double-check the product code number to make sure it is right."

      Rachelle's Answer

      It's great that you owned up to the error rather than trying to hide it. Everyone makes mistakes at work; however, it's more important to the interviewer that you handle these instances with integrity. Well done!

      Was this answer helpful? Yes or No
      Anonymous Answer

      "There was an issue one of my colleagues emailed me, which had to be resolved on a critical priority basis. I did not fully read the email from my co-worker, and I started working on the issue. Once the issue was resolved and informed him, your system was good to go. I had another email stating that he still had a problem. Then I spent an hour to go through the issue and took support from other resources to overcome this. I discussed with the co-worker, then he said let me see the ticket. I realized that I did not read the ticket properly; it was about something else. Since then, I have started developing the habit of reading any kind of information properly so that I do not mislead anyone."

      Rachelle's Answer

      This answer is good because it shows that you took ownership of the error, that you took action to fix the error, and that you improved to avoid the situation from happening again.

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  15. 15.

    Tell me about your experiences giving presentations in front of large groups.

      Public speaking can be intimidating! Did you know that the fear of public speaking is the #1 phobia? It comes ahead of the fear of death and the fear of spiders! It is okay to find public speaking a bit intimidating but do assure the interviewer that you are capable of communicating well in front of large groups. Have you taken any courses or training in public speaking? Perhaps you have so much experience that it comes second nature. Assure the interviewer that you are capable of giving presentations. If you have given presentations, you can also mention the topic, what the setting was, and to how many people you presented.

      Rachelle's Answer

      "In my last two roles I have been responsible for regularly presenting to my team of 43 staff as well as to our entire warehouse team of over 200. I have taken a couple of Toastmasters sessions which helped a great deal. I am a confident public speaker."

      Rachelle's Answer

      "I do not have a lot of experience in presenting to large groups. Perhaps, 4-6 people at most. I am a confident public speaker and am sure that I could present in front of many people."

      View answer examples for this question >

      Anonymous Answer

      "I don’t have much experience with large groups; however, nine times out of ten, when putting a package together for a couple, they want both ppl involved, so we schedule conference calls. I enjoy that. I like getting to know my customers and family. I know my package is the best coverage at the best price, so it’s nice when everyone involved is on board with the change."

      Alexandra's Answer

      This is a good example of something similar to presenting in front of large groups. I would recommend adding in whether or not you're open to presenting in front of large groups.

      Was this answer helpful? Yes (2) or No (1)
      Anonymous Answer

      "I have given powerpoint presentations to groups of 15 or 20 on Machines at my current facility. I am confident that I could provide employees with training presentations and informational presentations on an as needed basis."

      Rachelle's Answer

      Great! I like that you added in how confident you are with presenting.

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  16. 16.

    How would you describe your written communication skills?

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  17. 17.

    When entering a new job, describe how you build relationships with your new coworkers and supervisors.

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  18. 18.

    How do you handle a situation where your supervisor does not properly communicate information to you?

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  19. 19.

    Tell me about a time when your communication skills greatly benefited your team.

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  20. 20.

    Tell me about a time when you improved communication between yourself and a co-worker or client.

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