angle-down MockQuestions MockQuestions
Sign in
Behavioral
Common
Competency
Leadership
Management
Problem Solving
Scenario Based
Teamwork
Telephone
Tough
View all Topics
Careers
Companies
Upgrade
Close

Communication Interview Questions

20 Communication Interview Questions
Question 1 of 20
How do you show your co-workers the importance of communication in the workplace?
How to Answer
The interviewer would like to know that you lead by example when it comes to communication in the workplace. Breakdown of communication in a business setting can have dire effects on the profitability of an organization. This effect is why it is essential, as a leader, to understand that 'telling' and 'showing' are two very different things when it comes to proper communication. Give examples of how you put dialogue into action in the workplace.

Answer Example
"I show my co-workers the importance of communication through my willingness to ask questions if I do not understand the first time. I do not pretend to know something to save face. By creating an environment where questions are encouraged, we have increased communication greatly, and have seen a healthier safety record as a result."
Admin Example
"I show my co-workers the importance of communication in the workplace simply from leading by example. I set the tone and expectations for how we should communicate by utilizing all forms of written, verbal and interpersonal communications to a tee."
Manager Example
"I show the importance of communication through a team building exercise that I like to use, whenever possible. Some of my favorite team building exercises include taking my team out for lunches, holding office trivia, and creating physical goal-setting roadmaps."
Marketing Example
"In marketing, we have to communicate every small detail of our projects. I encourage this with my team by asking everyone to use Trello, a project management app that tracks our progress and needs, every step of the way. It's like web-based sticky notes!"
Retail Example
"Many customer service issues stem from poor communication. When we have a customer dispute, I work with my team to explore other alternatives. We often role play and discuss ways that we could have reacted better. This practice has greatly improved our customer reviews."
Sales Example
"As a sales professional, our inter-office communication means more sales and happier clients. The analytics don't lie! I encourage my team to communicate even the details that seem minute. These details can help us to upsell or gain further insight into our clients' current pain points."
Teacher Example
"When we communicate the needs and struggles of our students, between teachers, it helps everyone to be more successful. I am sure to always fill my faculty in on students who may be struggling with a particular subject. We can then gather to make a game plan that benefits the student."
Next Interview Question
Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
Behavioral
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
Leadership
If you are interviewing for any type of leadership role; ...
Telephone
Most interviews start with a telephone interview. Hiring ...
Tough
Everyone struggles with tough interview questions. Learn ...
View more topics
Question 2 of 20
How do you handle communicating bad news to a fellow worker or subordinate?
Professional Answers Preview
How to Answer
The interviewer would like to know if you can adequately handle being the bearer of bad news. One of the toughest parts of communication can be delivering bad news to people with whom you work. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise, and professional manner.

Answer Example
"I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I don't sugar coat the reasons why. It's best they know so that they can learn from the experience."
Admin Example
"I am an empathetic person, so I try to communicate bad news quickly but with care. I would never want to cause alarm or feelings of hurt in the office."
Manager Example
"I have found that communicating with respect and the intent to support the associate is the best approach. It is important to communicate what behaviors are off track and what resources are available to the associate to get back on track."
Marketing Example
"When bad news comes up, I communicate it immediately. The longer an issue festers, the worse it becomes so it's best to rip the proverbial band-aid off asap."
Retail Example
"I have found that directly stating facts is best. Trying to "sugar coat" or dance around the subject makes it worse. Be direct, but respectful."
Sales Example
"I am very to-the-point when it comes to my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."
Teacher Example
"If there is bad news to be communicated to the parent of a student, I run the wording past my Principal first as I always want to ensure that I am meeting our school's guidelines and communication policies."
More professional answers available after the upgrade
Upgrade
Question 3 of 20
How would you handle working for a boss who was a poor communicator?
Professional Answers Preview
How to Answer
Nobody wants to work for a boss that is a bad communicator, but it can happen at times. Also, you may have a boss who is a great communicator and then has a blip from time to time. Assure the interviewer that you are capable of handling all types of communicators in the workplace. Show that you remain professional, calm, collected, and focused despite someone's else's communication style.

Answer Example
"If I had a boss who was not a great communicator, I would ask them how they wanted me to communicate with them. Just because their communication style does not match mine, it does not make it wrong. I can certainly learn to work with their style so long as it remains professional and respectful."
Admin Example
"I have had bosses in the past who were very brief in their communication and not able to easily provide me with instruction. In those instances, I can be very independent and take tasks into my own hands with minimal direction."
Manager Example
"As a manager, I know how important is to be a highly effective communicator with your team and your clients. Could you describe to me the communication style of the person whom I would be reporting to in this role? If the individual is an inexperienced communicator, I can work with that, but I do not wish to collaborate with a supervisor who is unprofessional."
Marketing Example
"The times I have had supervisors, and coworkers whos communication skills are lacking, I will address the struggle with them. Kindly and professionally, of course. It's best to nip the situation in the bud and figure out a workaround rather than letting it sit and worsen."
Retail Example
"In my current position, my district supervisor is rarely available. When he is, it's often quick text messages with errors. These messages are very challenging to decipher! I have learned to read his language, as well as read between the lines. It's all a learning experience!"
Sales Example
"Communication is incredibly important to me since we all know that a poor communicator can damage a sale or important client relationship. If my boss were a bad communicator, I would try to keep them as far a distance from my client base as possible to avoid any damage."
Teacher Example
"I have worked with leaders and Principals who could be clearer communicators than they are. I try to stay in my lane and continue doing my job exactly as I would with a boss who was the most excellent communicator in the world. Simply put, I do not let the communication style of others affect my quality of work."
More professional answers available after the upgrade
Upgrade
Question 4 of 20
Rate your listening skills from 1-10. What would your coworkers say about your listening skills?
Professional Answers Preview
How to Answer
The interviewer would like to know how you rate your listening skills, and how your rating would compare to how others would rate you in return. Avoid giving yourself a 10, as nobody is perfect, and you do not want to come across as someone who is unable to accept feedback. Alternately, avoid giving yourself too little credit. You do not want to paint the picture that you are a terrible listener! Stay in the 7.5-9.5 range and back your rating with a comment you have received from a coworker recently.

Answer Example
"I would say that my listening skills are a 9/10. My supervisor recently mentioned how much he appreciates that I do not check my phone in the middle of a conversation as many people do."
Admin Example
"I am certainly not perfect so that I will rate myself a san 8/10 for listening skills. I could be more present at times, especially when a conversation seems to be dragging on an on, or a meeting is running past time. I think my current boss would rate me around the same, if not a bit higher. I do have a penchant for recalling small details which seems to impress him quite often."
Manager Example
"I will rate myself as an 8.75/10. I have solid listening skills, primarily when it comes to learning about my team and their needs. Being involved and available is a fundamental part of making my team feel important and listened to. In a recent performance review, my team has let me know that they appreciate my listening skills."
Marketing Example
"Listening, and discovering everything there is to learn about our clients and their audience is the most important part of creating a marketing strategy that works. We must understand and absorb everything that we can to best form and communicate an effective brand story, for example. I am proud of my listening skills and will rate myself as a 9/10."
Retail Example
"I spend my day listening to my customers, and their needs. I have been well trained and would rate my listening skills as an 8/10. My customers often thank me for listening to what they need and making accurate suggestions."
Sales Example
"To make a sale, and a repeat customer, I need to utilize second-to-none listening skills. I have had many clients comment on my ability to listen, and remember what they have to say. My sales manager has also complimented me on my abilities in this area. For that reason, I will rate myself as a 9.5/10!"
Teacher Example
"My students often comment on how well I listen to them. When we are in class, and one-on-one, I make sure to eliminate distractions and give them my full attention. I will rate my listening skills as a 9/10. There is always room to grow, and I am sure to embrace any feedback that I receive from my leadership team or a student."
More professional answers available after the upgrade
Upgrade
Question 5 of 20
What are the components of a successful, and effective, presentation?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 6 of 20
Do you consider yourself a persuasive person?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 7 of 20
How do you build rapport with your clients?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 8 of 20
Tell me about a time when you had to use your verbal communication skills in order to get a point across that was important to you.
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 9 of 20
At your current or former place of employment, how important was communication and dealing with others?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 10 of 20
Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers

Creators of Communication Answers and Questions

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
First written on: 01/09/2017
Last modified on: 08/10/2018
Question 11 of 20
Would you say you are a better verbal or written communicator?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 12 of 20
Tell me about your experiences giving presentations in front of large groups.
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 13 of 20
How would you describe your written communication skills?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 14 of 20
What experience do you have using team-based messaging applications?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 15 of 20
When entering a new job, describe how you build relationships with your new coworkers and supervisors.
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 16 of 20
How do you handle a situation where your supervisor does not properly communicate information to you?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 17 of 20
Tell me about a time when your communication skills greatly benefited your team.
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 18 of 20
Rate your communication skills from 1-10 with proper examples backing your given rating.
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 19 of 20
Tell me about a time when you improved communication between yourself and a co-worker or client.
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 20 of 20
After receiving information from your supervisor, how do you ensure you properly communicate this information to your team?
Professional Answers
Want to see the answers?
Upgrade
Upgrade to view Answers

Print all Communication Interview Questions