American Express Mock Interview

To help you prepare for an American Express job interview, here are 35 interview questions and answer examples.

American Express was written by and updated on February 9th, 2022. Learn more here.

Question 1 of 35

Tell me about a challenge you've experienced in life. How did you overcome it?

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List of 35 American Express Interview Questions & Answers

  1. 1.

    Tell me about a challenge you've experienced in life. How did you overcome it?

  2. 2.

    How would you address an employee who is underperforming?

  3. 3.

    What are you hoping to learn in this position at American Express?

  4. 4.

    Tell me about a time when you received excellent customer service.

  5. 5.

    Tell me about a time when you had to tailor a solution to a customer.

  6. 6.

    If your manager did something that annoyed you, how would you handle it?

  7. 7.

    What is the biggest risk you have taken in your career so far?

  8. 8.

    How do you manage your time?

  9. 9.

    As a leader, what bothers you the most about your staff?

  10. 10.

    Tell me something about yourself that isn't on your resume or cover letter.

  11. 11.

    Explain to me something that you feel is complicated.

  12. 12.

    If you had unlimited funds, where would you travel?

  13. 13.

    Who inspires you?

  14. 14.

    Tell me about a time when you demonstrated you were trustworthy.

  15. 15.

    How do you deal with stress?

  16. 16.

    How have you adapted to changes at your previous company?

  17. 17.

    How would your former employer describe you?

  18. 18.

    How do you make difficult decisions when you're in a leadership role?

  19. 19.

    How do you relate to people at work who are different from you?

  20. 20.

    Are you willing to work overtime, nights, or weekends?

  21. 21.

    How do you earn the respect of a new team when you start a new job?

  22. 22.

    Why do you want to work for American Express?

  23. 23.

    What motivates you?

  24. 24.

    Tell me about an idea or change you implemented in your past job?

  25. 25.

    Tell me about a time when you had a conflict with a co-worker. How did you deal with it?

  26. 26.

    Tell me about a time when your supervisor criticized your work. How did you respond?

  27. 27.

    How do you create a good work/life balance?

  28. 28.

    How will you make a difference at American Express?

  29. 29.

    Why are you the best candidate for us?

  30. 30.

    How would you handle a customer who was difficult to please?

  31. 31.

    In a supervisory role, how do you motivate your team?

  32. 32.

    What is your definition of teamwork?

  33. 33.

    What question should I have asked but haven’t yet?

  34. 34.

    Do you have any questions for me?

  35. 35.

    What does leadership mean to you?