Since there is endless room for growth at Amazon, the interviewer would like to know if it's of interest for you to lead and be a mentor to others as your tenure deepens. Discuss with the interviewer your level of responsibility in your current position. If you have managed larger teams than you currently are, you can also discuss that particular role from your work history.
Amazon Interview Questions
We want to hire people at Amazon who have the desire to lead others. How many people did you supervise at your last position?
Since there is endless room for growth at Amazon, the interviewer would like to know if it's of interest for you to lead and be a mentor to others as your tenure deepens. Discuss with the interviewer your level of responsibility in your current position. If you have managed larger teams than you currently are, you can also discuss that particular role from your work history.
"Although I did not officially supervise anyone in my most recent position, I always had my eye out for opportunities to lead or mentor the more junior staff. I am a good example to others and would uphold Amazon's Leadership Principles every day."
"Currently, I am supervising 12 employees with an overall portfolio responsibility of $2M. In my role, before this one, I managed 23 employees but with a smaller portfolio of $600,000. I can handle a large range of employees and would be very interested in leading others, as my tenure with Amazon grows."
"I haven't supervised anyone in my most recent position, but I was always helping my junior staff to understand their task."Rachelle's Answer
I think I understand what you're saying, but it's a bit contradictory since you begin by saying that you do not supervise anyone and then refer to 'my junior staff.' If you are helping, leading, and mentoring others in an unofficial leadership role, that's great! In that case, I suggest rewording your response, so it's clear that you're going above your role's expectations to help others. I have provided an example for you below.
"Although my current role is not an official leadership position, I regularly go above and beyond to help less experienced teammates to understand their tasks. For instance, I recently helped a colleague...(tell a brief story, using the STAR framework, to describe your natural leadership tendencies)."Was this answer helpful? Yes (5) or No (0)Thank you, your vote helps us display the best answers.
This role with Amazon is highly technical. What is your understanding of this position and the responsibilities that come with it?
Assure the interviewer that you bring a full understanding of the technical requirements attached to this particular job. It is essential that you research the role and thoroughly consume the information provided in the company's job posting/job description. Keep your answer to the point.
"From our previous conversation, understanding the job description, and researching the role online I feel that the job is best described as a project leader focused on algorithms, data structures, and object-oriented design. The technical requirements that you would like to see are Java and C/C++ in a Linux environment. I am well versed in the tasks and programs you are asking for and am confident that I meet the strict requirements to perform in this role successfully."
"My understanding is that you seek a candidate with expert level skills in C/C++ and Java in a Linux environment who can train junior employees. I am an expert user in these areas. Do you have any questions about my technical expertise?"
"Understanding the job description, I think you are looking for people that meet the technical requirements of knowing SQL and Tableau. You would also like people with some knowledge of Python. I am really good at using SQL and Tableau, and I understand that you'd like me to develop better Python skills. Regarding the responsibilities, I have worked on similar responsibilities in the past, so I am confident that I successfully meet the strict requirements to perform in this role well."Rachelle's Answer
Good start! Just a touch more detail in some areas, and you will have a very compelling response. I have offered a few suggestions below.
"Understanding the job description, I think the technical requirements Amazon would like to see are SQL and Tableau, as well as some knowledge of Python. I am highly skilled in SQL and Tableau, and I am developing myself in Python. Regarding the responsibilities, I have worked on similar kinds of responsibilities previously (Such as? Try to include measurable statements), so I am confident that I meet the strict requirements to perform in this role successfully."Was this answer helpful? Yes (1) or No (0)Thank you, your vote helps us display the best answers.
"I have read the job description multiple times and understand that the job requires a deep understanding of software engineering principles, OOPs concepts, and the skill to manage and lead teams. I have the skills to manage and lead teams with a strong understanding of the concepts needed for the job. I will be able to perform according to company standards."Rachelle's Answer
You have clearly read through the responsibilities of the role, which is good! If you have examples of recent work where you have deployed these skills, try to offer examples of how you have applied them in your current position (software engineering principles, OOPs concepts, and the skills to manage and lead the teams).Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Can you talk to me about your GPA during undergraduate/graduate school?
The interviewer would like further details on your more significant successes as a post-secondary student. Are you satisfied with your GPA or would you change it if you could? Talk to the interviewer about your post-secondary experience. You can keep your answer brief and to the point.
If you were satisfied with your post-secondary experience: 'I graduated top of my class and am very proud of my accomplishments during University. The experience taught me to study hard and set goals for myself.'
If you were not satisfied with your post-secondary experience: "I feel that my GPA could have been higher; however, I was working full time while attending classes. All in all, I did learn a lot about discipline and commitment."
"I feel that my GPA could have been higher; however, I was working full time while attending classes. All in all, I did learn a lot about discipline and commitment."
"I had a 3.8 GPA but did strive for a 4.0. I understand where I feel short, but I was able to achieve a spot on the football team, and earned two scholarships as well."
"Sure, I had a 7.3 GPA out of 10 in my undergraduate and had a 3.7 GPA out of 4 in my Master's. I'm sure I could've done better in my undergraduate if I've focused more, but anyways I think I did good in my Master's and learned so many things."Rachelle's Answer
This answer is a good start! You mention doing better and focusing more during your undergrad. I suggest including a positive statement around this time. Otherwise, you could signal your interviewer to view that time as underachieving. You should be very proud of your accomplishment during your Master's! It would be beneficial to discuss the action steps you took to achieve this high grade and speak in detail of the greatest lessons you learned.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"My overall GPA is 4.0, while I was working full time while attending classes. All in all, I did learn a lot about discipline and commitment."Rachelle's Answer
Awesome! You sound confident and capable. It's terrific that you added in what you learned. Now, try adding in what you will do to apply this discipline and commitment should you be hired by Amazon.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What questions do you have for me?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their company site!
Here are some sample questions:
- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in this industry over the past three years?
- Is there any reason why you would not hire me?
"I would like to ask if there is anything in my background on which you need clarification? Also, after discussing everything today, is there any particular reason why I would not be the best fit for this executive assistant role?"
"I appreciate you opening the floor for questions. I am wondering what your timeline is for a decision on this opening? Also, what was the biggest struggle the last developer encountered in this role?"
"I saw your profile on LinkedIn and amazed by your growth. You've been working in this company for a while, and I want to know how your journey was throughout the process? And what you like the most working in this company?"Rachelle's Answer
Wonderful! This question/statement shows a high level of interest and engagement. And - people love to talk about themselves, so this is a smart approach :)Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"- You've been at this company for a while. What keeps you motivated? - How do you deliver negative feedback?"Rachelle's Answer
These are very insightful questions! Great work.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Amazon has 14 leadership principles. Name me 3 of them and how you embody those.
Amazon's leadership principles are the pillars on which Amazon stands. They visit these principles when they approach problems and tackle new ideas.
The principles briefly are:
1. Customer Obsession - Leaders start with the customers
2. Ownership - Leaders are owners
3. Invent & Simplify - Leaders expect innovation
4. Are Right, A Lot - Leaders are right, a lot
5. Learn & Be Curious - Leaders never stop learning
6. Hire & Develop the Best - Leaders raise the bar
7. Insist on the Highest Standards - Leaders have relentless standards
8. Think Big - Leaders create bold direction
9. Bias for Action - Leaders know that speed matters
10. Frugality - Leaders accomplish more with less
11. Earn Trust - Leaders treat others respectfully
12. Deep Dive - Leaders stay connected to the details
13. Have Backbone - Leaders respectfully challenge decisions
14. Deliver Results - Leaders deliver, despite setbacks
"I have read through Amazon's leadership principles, and the ones that resonated with me most were earning trust, having a backbone, and delivering results. I wholeheartedly agree that a good leader will treat others respectfully, despite a difference of opinion. I am sure to see setbacks as challenges versus roadblocks. Lastly, I am unafraid to challenge a decision, respectfully, if I feel passionate about it."
"I was pleased to see that Amazon has such solid leadership principles, and so well laid out. Three that stood out to me the most were customer obsession, ownership, and frugality. As a former business owner, I understand the importance of working with tight resources, even if they are not. This practice can encourage a lot of creativity. Customers are everything, so being obsessed with earning their trust will always work out in your favor. Lastly, I agree that a leader should act as an owner, in every single way. Long-term thinking is important, as is jumping in wherever needed rather than acting as though it's not your job. Leaders are never above a task."
"I was pleased to explore Amazon's 14 leadership principles. The most 3 related to me is, Customer Obsession, Ownership and learn & be curious. Being a customer-obsessed, I believe customers are the most important for the success of any company. Other than that, leaders should have Ownership. I have done so many different tasks within the different department of the company. I believe ownership plays a vital role in learning and developing yourself. In the end, Leaders are always learning new things and be curious about the innovations. That's the vital step to be successful."Rachelle's Answer
This is a good start! I did notice that the part about how you embody these principles is generally missing. It seems you pivoted into giving more of an overall lesson (i.e., in the end, leaders are always learning...). Try to keep your response personal to you and your experiences. I have created a starter for you below.
"I was pleased to explore Amazon's 14 Leadership Principles. The three most related to me are Customer Obsession, Ownership, and Learn & Be Curious. I believe customers are the most important factor in any company's success. (Describe how you exude Customer Obsession. You could include a brief story of a time when you showed this trait). When it comes to Ownership, I have shown this trait during various tasks within different departments of my company... (such as? Remember, an interviewer wants to hear measurable results and actions). I commit to continual learning, and I am curious about innovations. For instance, I...(discuss how you have displayed learning and curiosity over the recent few months)."Was this answer helpful? Yes (1) or No (1)Thank you, your vote helps us display the best answers.
Tell me about a time that you have helped a co-worker accomplish an important goal.
It is imperative to be goal-oriented and determined but even more critical is to support your coworkers in their professional endeavors openly. This support is how teams succeed! What do you do, outside of your own goals, to ensure that everyone on your team is successful? Assure the interviewer that you are always willing to keep the team, or company as a whole, in mind.
"I enjoy seeing my coworkers succeed and will help them whenever possible. One way that I support my coworkers is to help them keep organized by making suggestions on new tools that I have discovered. I had one coworker with a brand new smartphone, and she wasn't sure all the ways it could be utilized to make her day better. I spent my lunch hour helping her set it up. She was golden, after that!"
"When a new hire starts, I have become the de-facto go-to for shadowing. I always make sure to introduce myself to new-hires immediately. I schedule time for them to sit down with me and shadow what I do and how I do it. I want to see everyone succeed and, since there is no real training program in our company, I feel I need to be the change maker in the organization."
"I really enjoy helping others. In my current role, my co-worker and I were working on different assignments. In the middle of the assignment, she got sick, and she had to take sick leave for two days. I completed my assignments before the due date, so I helped her accomplish her task by her due date. And she was able to send that assignment to the client on time. I feel so good when I can help anyone to accomplish something."Rachelle's Answer
It must have felt very good to help your coworker when they had to take unexpected sick leave. This is a nice story-based example :)Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"In my previous job, I had some projects on my own. When a new colleague joined our team, she took on some of my projects because I was assigned to new tasks. Even though she had more experience in years than me, I knew the projects inside and out., so I offered my help. The plan was to train her for two weeks, but we did it in only one! I eventually learned new things from her too. I'm happy that we helped each other to accomplish our goals."Rachelle's Answer
This example shows the interviewer that you are a team player, coach-able, and also able to coach others. Good work!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What would you consider your technical specialty?
'Many of the problems we face have no textbook solution, and so we-happily-invent new ones.' - Jeff Bezos, founder of Amazon. Do you have any particular areas of interest or ability? Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. It's a great idea, if you can, to highlight particular skills that may be listed on the company's job posting/job description. If there is a related area of interest where you'd like to expand your skills, you can mention those as well.
"Algorithms, data structures, object-oriented design, and databases have always been solid areas for me. I have a big interest in how innovation within software engineering improves our daily lives and our overall business efficiency. I see that you are looking for team members who are experts in these areas, which is what caught my eye when I first saw your job posting."
"I have been focusing my career on becoming a cloud integration specialist although I do have cross-platform app development expertise as well."
"I would consider my technical specialties to lie in Excel, SQL, and Tableau. As a Business Analyst, these 3 skills can help to improve performance. I see that you are looking for a Business Analyst who has expertise in these areas, which is what caught my eye when I saw your job posting."Rachelle's Answer
Your answer is very clear, and you carve out some important skills. When you mention that these skills can help improve performance, I recommend providing more actionable detail. I have provided a starter for you below.
"I consider my technical specialties to be in Excel, SQL, and Tableau. As a Business Analyst, these 3 skills can improve business performance (in which specific ways?). I see that Amazon is looking for a Business Analyst with expertise in these areas, which is what caught my eye when I first saw your job posting."Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"Maintaining a safe work environment in compliance with OSHA, quality control and leadership, and efficient team player are some of my solid areas. I have worked in diverse environments and multi-industry in various roles. I recently graduated with an MBA, where I learnt a great deal about managing teams. I see that you are looking for team members who are experts in these areas, which caught my eye when I first saw your job posting."Rachelle's Answer
This is a good answer, overall! It's great that you referred to the Amazon job posting, which is an essential component of answering interview questions with impact. If possible, add in some work accomplishments as they related to each point. It's also important to show AND tell :)
"My specialities include maintaining a safe work environment in compliance with OSHA, quality control, and efficient team leadership. When it comes to OSHA compliance, I...(discuss a related work achievement). In the area of quality control, I have...(discuss a work-related result). I have led in diverse, multi-industry environments, which will allow me to (address specifically how this will help Amazon). Also, I recently graduated with an MBA, where I learned a great deal about managing teams in...(specifically?). I see that you are looking for a (job title?) who brings expertise in these areas, which I can deliver with confidence."Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Name 2 benefits of having an Amazon Prime account. Do you have a Prime account?
The interviewer is asking this question to see just how familiar you are with the offerings at Amazon. Your response will show the interviewer how engaged you are in the process, and how deep of a dive you have taken regarding research and preparation. Let's face it- employers like to hire people who know their company well!
Amazon Prime is a membership, about $100 per year, where members receive perks such as free two-day delivery, music streaming, and more. Amazon Prime has over 100 million members and counting.
Briefly discuss the perks that you know and understand.
"I have been an Amazon Prime member for the past four months. I order a lot from Amazon, and the free shipping feature will save me a lot of money this year. I also listen to music a lot at home, so the music streaming service is fantastic, too."
"Amazon Prime Video and also the Prime Reading feature are the two benefits that sold me on my membership last year. The fact that I can borrow books from the Prime Reading catalog and read them on my e-reader is so amazing. I am aware that there are dozens of benefits to a Prime membership; however, those two are the ones I use most."
"I have been an Amazon Prime member for the past nine months. I order a lot from Amazon, from small daily stuff to new devices. The free next day shipping feature in the UK has saved me a lot of money and mostly time during these months. I have also used the Prime Wardrobe a couple of times. I'm a regular shopper, and I like the fact that I can try on any new item for my wardrobe at the convenience of my home and pay later only the items I will keep."Rachelle's Answer
You certainly do have experience with Amazon Prime! Great answer. It's very helpful and genuine.Was this answer helpful? Yes (2) or No (0)Thank you, your vote helps us display the best answers.
"Yes, I do have a Prime account which helps me to have my order quickly in free shipping and have an unlimited reading with Kindle."Rachelle's Answer
These are great perks, indeed! Simpler questions like this may be asked as a conversation starter or warm-up. Your answer shows that you are familiar with the Amazon Prime offering.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Working at Amazon, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented?
Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information?
"I had a large project last month that was nearly complete when the client called to say that the specs provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."
"I would say that being in the software and technology business means changing major components on projects on a very regular basis. I am very well accustomed to changing gears on a moment's notice and can adapt very well."
"At the beginning of a big project, I worked with raw data provided by the client. I was in the process of finalizing the data for the system when the client realized that the data they provided us had the wrong IDs and was mixed up with other data. As a result, I had to again work on the data which took a few more days to complete. In the end, the client was very happy with our work and gave us more projects."Rachelle's Answer
This is a good start! I recommend following the STAR framework closely and adding in details to your story so that you set the stage more fully. If you are not familiar with STAR (Situation, Task, Action, Result), we have a guide that you can access here: https://www.mockquestions.com/articles/Master Behavioral-Based Interviews Using The Star Method/Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"We were working on an audit report where there were different types of questions, but the initial requirement was for MCQs only. We then received an additional requirement that would allow users to answer other types of questions. We needed to make major changes to the code as a result."Rachelle's Answer
This is a nice start! When answering 'when have you...' questions, it's best to provide a full story-based example. The STAR framework may be helpful for you here (Situation, Task, Action, Result). If you'd like to learn more, we have a guide here: https://www.mockquestions.com/articles/Master Behavioral-Based Interviews Using The Star Method/ If you want to re-work the response, I am here to help :)Was this answer helpful? Yes (0) or No (1)Thank you, your vote helps us display the best answers.
Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.
Discuss with the interviewer one of your recent projects that particularly piqued your interest. Did it stretch you professionally? What was the biggest takeaway for you from that particular project?
"In my previous role we were working on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security."
"I find the majority of the projects that I have been working on this past year to be very interesting. If I had to choose one, I would choose to work on the Uber app. Since I am still in my internship, I didn't have any major contributions; however, I learned a lot about on-demand apps and building a friendly user interface."
"One of the most interesting group projects I had was on ML, where I had to work on two large datasets, do an explanatory analysis, and perform Supervised and Unsupervised learning methods to derive interesting results. This project was exciting because we didn’t have any guidelines, only the datasets. The biggest thing I learned from it is to be curious; then, you can dive deeper into the problem/challenge and discover new things that you have never imagined. You don't have to get instructions to do a task. You have to jump into it."Rachelle's Answer
Curiosity is a very important quality that rarely gets enough attention in an interview. I love that you brought it up. Good response, overall.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"The most interesting project I've worked on this year is to implanting the call center solution ensuring to cut down the cost in this COVID19 crisis. My task was to find a cloud-based call center solution. Our management team didn't provide the exact budget for that. I had to be Frugal in it since we needed to cut down the cost. I've done a demo with different companies, and I was so curious about all the process and technology. The biggest thing I learned from it is we can maintain our quality with enough efforts even in a frugal situation."Rachelle's Answer
This project sounds like a considerable challenge! Do you have any measurable results that you could share with the interviewer? For instance, were you able to cut down costs by X amount of $? If so, how long did this take you, and how challenging was it to implement changes? I like that you mention 'Frugal' since this is another of Amazon's 14 Leadership Principles: "Frugality: Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size, or fixed expense."Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
We seek to hire highly ambitious people. Where would you like your career with Amazon to take you?
Have you researched Amazon enough to know how their internal hierarchy works? Do they have a variety of departments and management levels, offering you choices when it comes to carving out your career path? Talk to the interviewer about your career ambitions specifically related to this role and their organization.
"One of the reasons I was so excited to interview with Amazon is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role in the next 3-5 years. I am happy to begin at the Tech U level and work my way up until your team believes that I am ready."
"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a division manager position in the software development department. Of course, I understand that this will take many years of dedication and hard work."
"One of the reasons I am so excited to interview with you is because of the endless growth opportunities Amazon offers its high-performing employees. I would like to be a team lead soon, and my biggest ambition is to be a manager. I am happy to begin in a Business Analyst role and work my way up until the team believes that I am ready. I understand that this will take many years of dedication and hard work, but I want to grow with the company."Rachelle's Answer
Great use of the Mock Questions example answers! I like how you have personalized these to make them your own.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"I see huge opportunities for growth at Amazon which hires the best people in the industry. I would like to reach a technical leadership level within two to three years. I understand that it will take a lot of learning and effort, but I am ready to apply all my efforts to reach the goal."Rachelle's Answer
This answer is a great start! When it comes to the additional learning and efforts you will need to reach this goal, I recommend including a few specifics. Including more detail will show the interviewer that you have put significant thought into achieving this career growth with Amazon.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
We consider research to be the backbone of what we do at Amazon. Do you think it's important to conduct research before beginning a project or would you rather jump right in?
Talk to the interviewer about your work habits and the way in which you prefer to approach a new project. If you have a sense of how Amazon prefers to approach their work you should discuss that method. For instance, if the interviewer tells you that they prefer extensive research before beginning a project, that is your queue to talk about your excellent research skills.
"I agree that research is the backbone of a strong project. Without it, important details are missed and much time is wasted. I like to research before starting a project so that I can lay out a plan and understand the potential hurdles as well."
"Although there are some instances where jumping right it may be required, I always prefer to research before I being a project. Rest assured; I would always follow your preferred methods, should I be hired."
"It depends on the situation. I believe if research is available, it's essential to start with what has been done before; however, no prior research shouldn't be a barrier to start. With no previous research, one should see the reversibility of the project and go based on this. If a project is easily reversible, there is little to no risk moving forward without much thought."Rachelle's Answer
Your answer shows your ability to think critically and break down a projects' needs before diving in. Fantastic response!Was this answer helpful? Yes (0) or No (1)Thank you, your vote helps us display the best answers.
"I agree that research is the backbone of a strong project. Without it, important details are missed, and much time is wasted. I like to research before starting a project to lay out a plan and understand the potential hurdles as well."Rachelle's Answer
Good start! To make your answer more personalized, consider adding an example of a time when you took this approach to a project.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Culture fit is important to us at Amazon. How would you describe your personality?
Going back to Amazon's 14 Leadership Principles, we learn a lot about the culture and workplace expectations within the company. Amazon refers to themselves as 'peculiar' quite often, saying 'we don't mind being called peculiar. We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build...'
Briefly discuss why your personality will work well with Amazon's principles and peculiarity.
"I would describe myself as a customer-obsessed do-er. I like to give and receive feedback, which I implement immediately. I am adaptable and not stuck on particular rules. I believe in flexibility and creativity while remaining considerate to my employer and my coworkers."
"I believe that my personality will fit well with the Amazon culture since I am an independent decision maker who widely accepts, and implements feedback."
"I believe in giving and taking feedback. I see myself as a fit in the culture because I always tend to make improvements based on feedback. Feedback can come from peers, managers, or customers."Rachelle's Answer
It's wonderful that you are ready and willing to take feedback! Besides this, to dig in even deeper, are you able to describe your personality traits and how they fit into Amazon's culture?Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"Being curious, organized, and passionate about technology individual, I like to build ideas for the future and not for the present. I always think about what I'm doing right now and then scale it multiple times. My creativity helps me think out of the box, and to do that, I usually push my boundaries. I feel that I can bring my voice to your team and embrace its challenges."Rachelle's Answer
The fact that you look at scaling multiple times is an excellent touch that a company like Amazon would certainly appreciate. You do a great job explaining why you are a fit for the Amazon culture!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
We encourage innovation at Amazon. What does innovation mean to you?
Amazon references innovation thoroughly in workplace culture documents which you can find online. Because innovation is an often misused word, with room for interpretation, it's essential to have a full understanding of what innovation means to them. In Amazon's 14 Leadership Principles, they include 'Invent and Simplify' which touches on the fact that true leaders should expect and require innovation and invention from their teams. Amazon believes that being innovative includes an awareness of new ideas and never be limited by the 'we don't do that here' mentality.
Talk to the interviewer about how you have embodied this way of thinking, in the past.
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Our customer base responded very positively, and we kept the program running for a few years. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space."
"I fully agree with Amazon that innovation means being someone who thrives on change and remains nimble in their work. Innovation can mean creating anew and powerful idea, and it can also mean simplifying an existing one."
"Innovation means to invent new ideas or new products. Innovation makes either our work or daily routine easier."Rachelle's Answer
Could you expand on these thoughts a bit further? Amazon places a lot of importance on 'invent and simplify,' so I also suggest using more of their language when delivering your interview answers. For instance, you could incorporate thoughts from this clip taken from the Amazon careers site: "Invent and Simplify Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time."Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Do you know anyone who works for Amazon?
Did you know, according to Forbes, that people with a friend at work are 7x more likely to engage in their work fully? The interviewer would like to see if a friend referred you to this position, a former co-worker, or an industry acquaintance. This question is another way of the interviewer asking where you heard about the role, and if you have any connections from within. You can keep your answer brief and to the point.
"I do not personally know anyone who works for Amazon; however, I am connected with a couple of your employees on LinkedIn due to common group interests. I look forward to getting to know your team!"
"My former manager now works for Amazon, although in a different department. His name is James Smith. He's a great guy! I would be happy to fill out any referral paperwork if you wish."
Amazon believes in a diverse perspective. When have you worked with a diverse group of people?
Amazon has over 300 million active customers. How do you think we can attract an even larger customer base?
Have you ever had to contact Amazon customer support? If so, describe your experience.
What is Amazon's company mission, and what does it mean to you?
What was one question you didn't want me to ask today?
How would you rate your performance in this interview so far?
What qualities do you feel make a leader successful?
Amazon is a company of pioneers. In which ways are you a pioneer?
Amazon is known for exceptional customer service. What does excellent customer service mean to you?
What is the last thing you purchased on Amazon?
Have you ever broken a confidentiality agreement?
At Amazon, we seek to hire leaders. Tell me about a time when you took the initiative to improve work related procedures.
Tell me about your greatest work related accomplishment.
At Amazon, we take privacy and confidentiality very seriously. Are you willing to sign a non-disclosure agreement, if hired?
In your opinion, what has been the biggest advancement in video streaming technology this past year?