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Amazon Interview
Questions

30 Questions and Answers by Rachelle Enns

Published September 20th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
Name 2 benefits of having an Amazon Prime account. Do you have a Prime account?
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How to Answer
The interviewer is asking this question to see just how familiar you are with the offerings at Amazon. Your response will show the interviewer how engaged you are in the process, and how deep of a dive you have taken regarding research and preparation. Let's face it- employers like to hire people who know their company well!

Amazon Prime is a membership, about $100 per year, where members receive perks such as free two-day delivery, music streaming, and more. Amazon Prime has over 100 million members and counting.

Briefly discuss the perks that you know and understand.
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1.
Name 2 benefits of having an Amazon Prime account. Do you have a Prime account?
The interviewer is asking this question to see just how familiar you are with the offerings at Amazon. Your response will show the interviewer how engaged you are in the process, and how deep of a dive you have taken regarding research and preparation. Let's face it- employers like to hire people who know their company well!

Amazon Prime is a membership, about $100 per year, where members receive perks such as free two-day delivery, music streaming, and more. Amazon Prime has over 100 million members and counting.

Briefly discuss the perks that you know and understand.

Rachelle's Answer #1
"I have been an Amazon Prime member for the past four months. I order a lot from Amazon, and the free shipping feature will save me a lot of money this year. I also listen to music a lot at home, so the music streaming service is fantastic, too."
Rachelle's Answer #2
"Amazon Prime Video and also the Prime Reading feature are the two benefits that sold me on my membership last year. The fact that I can borrow books from the Prime Reading catalog and read them on my e-reader is so amazing. I am aware that there are dozens of benefits to a Prime membership; however, those two are the ones I use most."
Anonymous Answer
"I have been an Amazon Prime member for the past nine months. I order a lot from Amazon, from small daily stuff to new devices. The free next day shipping feature in the UK has saved me a lot of money and mostly time during these months. I have also used the Prime Wardrobe a couple of times. I'm a regular shopper, and I like the fact that I can try on any new item for my wardrobe at the convenience of my home and pay later only the items I will keep."
Rachelle's Answer
You certainly do have experience with Amazon Prime! Great answer. It's very helpful and genuine.
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2.
What questions do you have for me?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in this industry over the past three years?
- Is there any reason why you would not hire me?

Rachelle's Answer #1
"I would like to ask if there is anything in my background on which you need clarification? Also, after discussing everything today, is there any particular reason why I would not be the best fit for this executive assistant role?"
Rachelle's Answer #2
"I appreciate you opening the floor for questions. I am wondering what your timeline is for a decision on this opening? Also, what was the biggest struggle the last developer encountered in this role?"
Anonymous Answer
"- You've been at this company for a while. What keeps you motivated? - How do you deliver negative feedback?"
Rachelle's Answer
These are very insightful questions! Great work.
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3.
What qualities do you feel make a leader successful?
A great leader is someone to who people want to emulate. An inspirational leader will have exceptional interpersonal, and relationship building skills. Talk to the interviewer about some of the qualities that you admire, and value, in a leader.

If you are applying for a management position, discuss the best management qualities that you hold. It's a great idea to draw some ideas from the company's job description as that document will have many useful keywords you can bring into the conversation.

Some great management qualities are:

- Accountable
- Invested in Culture
- Positive Mindset
- Perceptive
- Approachable
- Empathetic
- Honest
- Patient
- Decisive

Rachelle's Answer #1
"I believe the best type of person to work for, leads by example at all times. They are approachable, hardworking, and fair. Also, they don't just talk the talk without walking the walk. It is irksome when a leader says that we need to put in the long hours but leaves earlier than everyone else, for instance."
Rachelle's Answer #2
"In my experience, a leader is only as successful as their investment in their people is strong. A good leader must care for their employees, and make sure they are growing to meet expectations. A successful leader will communicate expectations, hold people accountable for achievable goals and be the shining light that gets everyone fired up to do their best at all times. That means not taking favorites, and leading by example at all times."
4.
Can you talk to me about your GPA during undergraduate/graduate school?
The interviewer would like further details on your more significant successes as a post-secondary student. Are you satisfied with your GPA or would you change it if you could? Talk to the interviewer about your post-secondary experience. You can keep your answer brief and to the point.

If you were satisfied with your post-secondary experience: 'I graduated top of my class and am very proud of my accomplishments during University. The experience taught me to study hard and set goals for myself.'

If you were not satisfied with your post-secondary experience: "I feel that my GPA could have been higher; however, I was working full time while attending classes. All in all, I did learn a lot about discipline and commitment."
Rachelle's Answer #1
"I feel that my GPA could have been higher; however, I was working full time while attending classes. All in all, I did learn a lot about discipline and commitment."
Rachelle's Answer #2
"I had a 3.8 GPA but did strive for a 4.0. I understand where I feel short, but I was able to achieve a spot on the football team, and earned two scholarships as well."
Anonymous Answer
"I had a 7.46 out of 10 for my bachelor's degree. Although I did strive for a higher grade, I'm satisfied overall because the cause was very demanding, and this grade is far more than the average. I also learned practical experience due to my internship. For my master, I'm also expecting a very good grade. I learned a lot of new things and push my self to put more effort into each coursework."
Rachelle's Answer
Great! You did a very good job defending your grade, and sound very confident. If you have information on what the average was, it would be great to include that information. I have provided a slight revision, below.
"I had a 7.46 out of 10 for my bachelor's degree. Although I did strive for a higher grade, I'm satisfied overall because the cause was very demanding, and this grade is far more than the 6.57 average. I also learned practical experience during my internship at Company ABC. For my Masters', I'm also expecting an excellent grade. I learned a lot of new skills and pushed myself to put more effort into each coursework."
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5.
Tell me about a time that you have helped a co-worker accomplish an important goal.
It is imperative to be goal-oriented and determined but even more critical is to support your coworkers in their professional endeavors openly. This support is how teams succeed! What do you do, outside of your own goals, to ensure that everyone on your team is successful? Assure the interviewer that you are always willing to keep the team, or company as a whole, in mind.

Rachelle's Answer #1
"I enjoy seeing my coworkers succeed and will help them whenever possible. One way that I support my coworkers is to help them keep organized by making suggestions on new tools that I have discovered. I had one coworker with a brand new smartphone, and she wasn't sure all the ways it could be utilized to make her day better. I spent my lunch hour helping her set it up. She was golden, after that!"
Rachelle's Answer #2
"When a new hire starts, I have become the de-facto go-to for shadowing. I always make sure to introduce myself to new-hires immediately. I schedule time for them to sit down with me and shadow what I do and how I do it. I want to see everyone succeed and, since there is no real training program in our company, I feel I need to be the change maker in the organization."
Anonymous Answer
"In my previous job, I had some projects on my own. When a new colleague joined our team, she took on some of my projects because I was assigned to new tasks. Even though she had more experience in years than me, I knew the projects inside and out., so I offered my help. The plan was to train her for two weeks, but we did it in only one! I eventually learned new things from her too. I'm happy that we helped each other to accomplish our goals."
Rachelle's Answer
This example shows the interviewer that you are a team player, coach-able, and also able to coach others. Good work!
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