Master 35 Virgin Atlantic interview questions covering customer service excellence, brand values, and aviation industry knowledge.
Question 12 of 35
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Whether you have prior experience in the airline industry or transferable skills, share those skills, whether hard skills or interpersonal, that would align with the skills their ideal candidates would possess. "There are lots of qualities that we look for in our cabin crew. But above all, we need people who are resilient, supportive, caring, hands on and positive. We take pride in the fact that our cabin crew are from all walks of life, which means you don't need previous cabin crew experience to join us."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I see that your job description requests candidate who is organized, honest, and driven by customer satisfaction. These skills are at the top of my list, but in addition to these, I am a proven leader and can work well under pressure."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I'd say that I have a lot of stamina, can totally be on my feet for hours and hours at a time. I am resilient, and very supportive, caring, hands on and positive. In fact, many of my coworkers have called me their pillar, which is an honor."

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I absorb and retain knowledge fast which makes me a reliable worker. I already am well known for my endless hours at work with colleagues saying there isn’t a shift you’re not on, or you’re always here. It’s my resilience that facilitates that and every passenger gets my best. Miles are walked around terminals every day and a farewell smile is seen even with the greatest of delays.

Jaymie's Feedback
These are a good choice of skills that should align with what the interviewer is seeking in their next candidate.
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Written by Kevin Downey
35 Questions & Answers • Virgin Atlantic

By Kevin

By Kevin