Apple Mock Interview

Master 31 Apple interview questions covering design thinking, technical depth, and cultural fit.

Question 1 of 31

At Apple we always think of the customer first. What are the top 3 ways that we can ensure consumer satisfaction?

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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

When it comes to Apple products and devices, the satisfaction of their customers is everything! These days, with reviews online, and the power of social media; the interviewer wants to know how you will ensure that customer satisfaction is a priority.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I feel that consumer satisfaction comes first from offering value. The product must be surprisingly high quality, be easy to use, and solve an essential problem for the customer. The other ways I ensure consumer satisfaction is through easy access to answers, and fast fulfillment. With Apple, I will ensure that every customer receives a solid overview of how to best use their new device. I will offer solutions by way of new and exciting application suggestions and shortcuts on their new devices."

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Anonymous Answer

The top 3 ways to ensure consumer satisfaction are to ensure quality, prompt service, go above and beyond for the customer, and provide alternate solutions for the problem.

Rachelle's Feedback

These are fantastic ways to go above and beyond for the customer! Do you have an example of a time when you met a customers' needs this way?

Anonymous Answer

All three are about customer experience:
1) design the product to be delightful
2) keep a human face - friendly sales staff
3) listen to the customer - show them respect when there is a problem, clearly communicate with them, then do what you promised to do

Marcie's Feedback

Excellent! Did you grab these ideas from the company's website? Whether you did or not, these are all great ways to satisfy a customer. Do you have any personal experience in any of these areas that you can talk about? This will show the interviewer that you are capable of providing great customer service and will do that if they hire you. Great job!

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31Apple Interview Questions & Answers

Customer Service

1.At Apple we always think of the customer first. What are the top 3 ways that we can ensure consumer satisfaction?

Career Goals

2.At Apple, we seek to hire those who want a long-term fit. What is your long-range career objective?

Competency

3.Do you have experience in managing online sales?

Job Satisfaction

4.What would you gain from working at Apple?

Experience

5.The financial performance of Apple products relies significantly on our advertising and marketing efforts. Do you have any experience with advertising, marketing, or market research?

Teamwork

6.At Apple, we greatly value teamwork. Tell me about a contribution you made to the last team you worked on.

Diligence

7.Sales performance is of utmost importance to Apple. How do you plan to contribute to our profitability?

Problem Solving

8.When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

Career Goals

9.Have you progressed in your career as you have expected?

Accomplishment

10.Apple likes to hire those who take pride in their work. Tell me about your greatest work related accomplishment.

Adaptability

11.Change is par for the course with Apple. When have you had to adapt to change?

Job Satisfaction

12.We believe in an equal balance of work at Apple. How often do you take work home with you?

Compatibility

13.Apple puts emphasis on hiring people who fit into our workplace culture. How would you describe your personality?

Job Satisfaction

14.Apple wants to know how to motivate you. What work situations excite and motivate you?

Accomplishment

15.How did you bring value to your last position?

Direct

16.Do you feel performance should be rewarded over experience?

Diligence

17.How do you deal with distracting coworkers who stand in the way of your progress?

Leadership

18.Do you see yourself a leader? When have you led a team?

Tough

19.As a manager, what is your greatest weakness?

Direct

20.How have Apple products influenced your life?

Diversity

21.Apple celebrates diversity. In which ways do you honor those different from you?

Time Management

22.The environment is fast-paced and challenging at Apple. How do you determine priorities when you have multiple projects due?

Stress

23.What part of your career brings you the most stress?

Direct

24.What are Apple's primary values, and how do they align with your core values?

Tough

25.We encourage innovation at Apple. What does innovation mean to you?

Direct

26.Apple has some of the most loyal customers in the world. How would you define a loyal customer?

Gallup

27.If you could have one superpower, what would it be?

Customer Service

28.Have you ever needed Apple customer support? If so, describe your experience.

Ask The Interviewer

29.What questions do you have for me?

Gallup

30.What does greatness, and success, mean to you?

Tough

Apple Mock Interview

At Apple we always think of the customer first. What are the top 3 ways that we can ensure consumer satisfaction?

31Apple Interview Questions & Answers

1.At Apple we always think of the customer first. What are the top 3 ways that we can ensure consumer satisfaction?

2.At Apple, we seek to hire those who want a long-term fit. What is your long-range career objective?

3.Do you have experience in managing online sales?

4.What would you gain from working at Apple?

5.The financial performance of Apple products relies significantly on our advertising and marketing efforts. Do you have any experience with advertising, marketing, or market research?

6.At Apple, we greatly value teamwork. Tell me about a contribution you made to the last team you worked on.

7.Sales performance is of utmost importance to Apple. How do you plan to contribute to our profitability?

8.When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

9.Have you progressed in your career as you have expected?

10.Apple likes to hire those who take pride in their work. Tell me about your greatest work related accomplishment.

11.Change is par for the course with Apple. When have you had to adapt to change?

12.We believe in an equal balance of work at Apple. How often do you take work home with you?

13.Apple puts emphasis on hiring people who fit into our workplace culture. How would you describe your personality?

14.Apple wants to know how to motivate you. What work situations excite and motivate you?

15.How did you bring value to your last position?

16.Do you feel performance should be rewarded over experience?

17.How do you deal with distracting coworkers who stand in the way of your progress?

18.Do you see yourself a leader? When have you led a team?

19.As a manager, what is your greatest weakness?

20.How have Apple products influenced your life?

21.Apple celebrates diversity. In which ways do you honor those different from you?

22.The environment is fast-paced and challenging at Apple. How do you determine priorities when you have multiple projects due?

23.What part of your career brings you the most stress?

24.What are Apple's primary values, and how do they align with your core values?

25.We encourage innovation at Apple. What does innovation mean to you?

26.Apple has some of the most loyal customers in the world. How would you define a loyal customer?

27.If you could have one superpower, what would it be?

28.Have you ever needed Apple customer support? If so, describe your experience.

29.What questions do you have for me?

30.What does greatness, and success, mean to you?

31.Why should we hire you?