30 Apple Interview Questions ( +Answers)

Do you feel performance should be rewarded over experience?

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The interviewer would like to know your thoughts on being paid based on your work performance, versus being compensated solely on your years of experience. As millennial employees continue to dominate the work scene, more and more employees are requesting compensation based on delivered results. Do you feel that you should be paid based on tenure, or results? Discuss this with the interviewer and back your answer with an example, if possible.

"I feel that employees should be paid, and rewarded, based on their performance. A new employee will find motivation in being rewarded for performance, and it encourages a healthy competition with tenured employees."

"As a manager of people myself, I feel that both performance and experience should be weighted when deciding compensation, pay increases, and promotions. You want to ensure that you compensate your highest performers appropriately but that their growth is stable and manageable in the long-term. Could you share with me how Apple rewards stellar employee performance?"

Anonymous Answer

"In a perfect world, an employee with both work experience and performance would get the job. If I had to choose one over the other, I would choose performance. The reason is that work performance shows an employee's drive, focus, and commitment to his or her duties in a role. The employee takes their job seriously and cares about their contribution to a team."

Lauren's Answer

You have a great premise, but note that the question relates to reward versus landing the job. I altered the language slightly to address the slight discrepancy.

"In a perfect world, an employee would be rewarded for their experience and performance. I, however, believe performance should be rewarded over experience. Work performance displays an employee’s ability to remain steadfast in their drive, focus, and commitment. A strong performance indicates Personal Responsibility and a high level of care for their work and contribution to the team."

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Do you feel performance should be rewarded over experience?

Rachelle's Answer #1

Rachelle's Answer #2

Anonymous Answer

Lauren's Answer

You have a great premise, but note that the question relates to reward versus landing the job. I altered the language slightly to address the slight discrepancy.

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What does greatness, and success, mean to you?

This question is a discovery-based inquiry, genuinely focused on how you think versus what you do. Go with your initial instinct when it comes to how you define success and greatness. There is no right or wrong answer, but do give a reply that is insightful and well thought out.

Rachelle's Answer #1

"To me, greatness and success means achieving the goals that you set for yourself. I know the sense of accomplishment when I can make that work, and it makes me feel like I am on top of the world."

Rachelle's Answer #2

"To me, success comes when you accomplish a goal, and that needs to be something specific that you have your eyes set on. I often encourage my team to set specific goals for themselves. Second, greatness ties into that because without believing that you are great, you will not likely succeed and meet your goals!"

Anonymous Answer

"Regarding work, greatness is achieved when someone is successful in their career. A career spans many years and may include many companies. It includes job performance, a strong work ethic, and the ability to work well with others."

Lauren's Answer

Good start. It is helpful to include verbiage in the question to fully respond. In order to stand out as a candidate, I would also take opportunities to provide your take on the question and how it relates to you as an employee. See below.

"In a work aspect, Greatness can be achieved when an employee deems themselves as successful in their role. Success can be measured by the person’s growth in expanding their knowledge and skillset throughout their career. A career accrues mastery as it builds upon itself over time. Success can also relate to job performance, accolades, work ethic, and the ability to work well with others. Presently, I deem Greatness and Success as working for an employer where I can display my skills and offers me opportunities to grow. I believe this position offers highly sought after career growth."

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What questions do you have for me?

It's always a great idea to have questions ready for the interviewer. Review the Apple website and other online resources to ensure the queries you have are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their website!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working for Apple?
- What is Apple's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in tech over the past three years?
- Is there any reason why you would not hire me?

Rachelle's Answer #1

"I would like to ask if there is anything in my background on which you need clarification? Also, after discussing everything today, is there any particular reason why I would not be the best fit for this Market Leader role?"

Rachelle's Answer #2

"Thank you for asking! A couple of questions come to mind. What do you see as the biggest challenge Apple will be facing in the next 12 months? Also, what is your employee turnover rate, and could you tell me a bit about the diversity and inclusion plan you have in place, at this specific location?"

Anonymous Answer

"I'd like to know what a typical day looks like in this role. What are the most pressing issues that need to be addressed and managed first vs. the more in-depth projects that take more time? Who would this role be working most closely with? When would you like to have this position filled? What does this position pay?"

Lauren's Answer

These are great questions. I’ve helped with condensing your response.

"I have general questions regarding daily tasks, and who I would be working alongside and reporting to. I would also like to know the timeline of when you would like to fill the position as well as the salary range."

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Have you ever needed Apple customer support? If so, describe your experience.

Apple is known for their unmatched level of customer support. They even have their own acronym!

APPLE:

- Approach customers with a personalized, warm welcome.
- Probe politely to understand the customer's needs (ask closed and open-ended questions).
- Present a solution for the customer to take home today.
- Listen for and resolve any issues or concerns.
- End with a fond farewell and an invitation to return.

The interviewer would like to know what your experience has been with their company. Of course, your response should remain positive. If you did not have a great customer service experience with Apple, you can be honest but be sure to end on a positive note.

Rachelle's Answer #1

"I have heard many excellent things about Apple customer service. Personally, I have had three amazing experiences and one average one which was a one-off. I had called a few times after receiving error codes that I was unable to figure out on my own. The wait time was short and the agent, knowledgeable and energetic."

Rachelle's Answer #2

"Thankfully, my Apple devices have always worked seamlessly. I like that you have various support methods and I hear that the wait time is quite short."

If you could have one super power, what would it be?

This question isn't a trick question and, there indeed is no right or wrong answer. The interviewer would like to see how far you dig for your response. Your reply will show them just how insightful you can be! This question is a famous Apple interview question so be prepared to have some fun with it.

Rachelle's Answer #1

"If I could have one superpower, it would be to see into the future. This way, I could innovate technology solutions around what I knew would be happening down the road. I could solve the problems of the future."

Rachelle's Answer #2

"I would choose the power teleport. This way, I could fly anywhere around the world in an instant. I would love to see what other cultures are doing, what people need, the resources they could share, and how we could collaborate to make the world a better place."

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30 Interview Questions & Answers