MockQuestions

Management Mock Interview

To help you prepare for your next job interview, here are 25 interview questions focused on your managerial experience.

Management was written by and updated on April 10th, 2021. Learn more here.

Question 1 of 25

How do you evaluate success among your team members?

How to Answer

There are many ways that you, as a manager, can measure the success of your employees. Of course, you understand that it's important to track the performance of your team members. Tracking certain metrics can help you understand where to give praise, what areas to provide additional training, and which team members you may need to put on an individual performance plan. You will want to remain aware of the level of success that each team member is experiencing. One under-performing team player can drag down the entire group. Talk to the interviewer about how you can stay aware of each team members' success.

Written by Rachelle Enns on April 9th, 2021

Next Question

List of 25 Management Interview Questions & Answers

  • 1.

    How do you evaluate success among your team members?

      How to Answer

      There are many ways that you, as a manager, can measure the success of your employees. Of course, you understand that it's important to track the performance of your team members. Tracking certain metrics can help you understand where to give praise, what areas to provide additional training, and which team members you may need to put on an individual performance plan. You will want to remain aware of the level of success that each team member is experiencing. One under-performing team player can drag down the entire group. Talk to the interviewer about how you can stay aware of each team members' success.

      Written by Rachelle Enns on April 9th, 2021

      1st Answer Example

      "I have a very in-depth and successful system for evaluating success among my team members. I check in twice per week with each member of my team. On Mondays - to set our goals together. Then, on Fridays, to discuss any successes and challenges. I have them self-evaluate, and then we create a plan for success for the upcoming week. I evaluate their success based on their follow-through and willingness to work hard to reach their goals."

      Written by Rachelle Enns on April 9th, 2021

      Admin

      "Formally, I measure attendance, customer satisfaction, and productivity through our HRIS system. I also know my team members are successful when we have a harmonious work environment. In our administration department, we work in a close environment where everyone must succeed. I often see team members being helpful to others and offering their ideas to make work more efficient. It's clear that when the work environment remains collaborative, my team members successfully reach their targets and fulfill their tasks."

      Written by Rachelle Enns on April 9th, 2021

      Manager

      "I have key performance indicators laid out to measure the success of each team member based on their individual role. I also assess metrics such as how well they work with others, how much effort they put in with our clients, and track attendance which quickly shows me who is engaged in their work and who is not headed for a successful outcome. Right now, my team is meeting or exceeding KPIs and teamwork expectations in most areas, and I believe this is due to careful and regular assessment of these metrics."

      Written by Rachelle Enns on April 9th, 2021

      Marketing

      "I believe in the importance of taking a 360 view of each team member's activities to measure their success. I evaluate client feedback, deadlines met, and overall attendance. I also consider each team member's level of involvement, helpfulness, initiative, and enthusiasm. These factors tell me if each team member is performing to the best of their ability, or if they require additional motivation, one-on-one time with me, or even a clearer performance plan."

      Written by Rachelle Enns on April 9th, 2021

      Retail

      "As a Retail Sales Manager for a store that is open from 9 AM to 10 PM, 7 days a week, I'm not always physically in the store to watch over my team. This is why I must have metrics in place to measure the team's success and efficiency. I've put overall department metrics in place for each team and communicate individual sales targets for each associate. These targets help me assess where we are trending for the week, month, quarter, and year. I run a daily report of sales activity to see that every member is performing to expectations. Additionally, I consider the time spent performing non-revenue generating activities like merchandising and customer service, which are significant aspects to reaching our store's revenue goals. Also, I have specific targets for customer satisfaction surveys. If any team member is falling short, we are quick to have a meeting to get back on track and evaluate ways to remove barriers to our success."

      Written by Rachelle Enns on April 9th, 2021

      Sales

      "I communicate clear expectations for each member of our sales team. I take our sales quotas and spread them across smaller, achievable daily milestones. To help our team meet and exceed sales goals, I also measure activities such as client calls made, appointments set, and referral percentages. Every Monday morning, I hold a sales meeting to go over everyone's wins and review sales numbers and other metrics from the previous week. This approach challenges my team members to perform, and it promotes transparency in their activities and the level of output. This group-based accountability especially motivates my top performers."

      Written by Rachelle Enns on April 9th, 2021

      Teacher

      "As a Vice Principal, I evaluate success in students not by their overall grades per se, but by their rate of improvement. Our school also uses tools to measure fluency in various subjects, a more formal testing measure. As I walk the halls, I look for a productive sounding buzz from the classrooms, which tells me that student engagement levels are high. I look for mutual respect amongst faculty and our administration, and I also consider community and parent engagement levels. Overall, if we are all doing a great job as educators and mentors, the culture in the school will feel positive, and our students will be making strides in their learning."

      Written by Rachelle Enns on April 9th, 2021

      Community Answer

      "I evaluate success by how well and efficiently the team is working. Making sure the team members are first confident in performing all aspects of their job, their metrics are in good standing, and if they're comfortable with communicating with me."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Fantastic response. These are strong indicators of performance/success.

  • 2.

    What has made you ready for the responsibility of managing others?

      How to Answer

      The interviewer would like to know that you feel ready for the responsibility of management. Discuss the effort you have put in to prepare you for this management opportunity. There are a few ways that a hiring company can assess if you are ready to take on a management position, including:

      - You have a pattern of generating positive results for yourself, your team, and your employer.
      - Your work relationships are positive and generally conflict-free.
      - You know how to handle yourself professionally when conflict arises.
      - You enjoy teaching, coaching, and mentoring others.
      - You have taken the lead at work without being in an official leadership job title.
      - Co-workers often come to you for help and advice when they are facing a roadblock.

      Written by Rachelle Enns on April 9th, 2021

      1st Answer Example

      "First, I take continued education seriously and have spent the past eight months reading leadership books such as 'Good to Great' and 'Dare to Lead.' I recently completed an 8-week online leadership program through Oxford, which helped me develop a practical leadership framework. Even when I am not in an official leadership position, my co-workers come to me for advice and assistance. I thoroughly enjoy coaching others and leading my team members to success. I have never felt more ready to take on the responsibility of leading a team and am thankful for the opportunity to discuss this management opportunity with you today."

      Written by Rachelle Enns on April 9th, 2021

      Admin

      "I am confident and prepared to take on a management role. Over the past two years, I have trained numerous administrative assistants. My leaders often recognize my natural ability to guide others. They recently asked me to help our VP by training her new executive assistant on internal processes. I put a lot of pride in my work and train others to do the same."

      Written by Rachelle Enns on April 9th, 2021

      Manager

      "Quickly after joining my current company, I was promoted to Assistant Production Manager. I was identified as a high potential employee by my shift manager, and they put me on a career development plan to help me achieve my goal of becoming a manager. I took on challenging tasks and projects and continued my training by attending workshops and taking online courses to improve my leadership and communication skills. I have learned how to take constructive criticism and implement feedback, and I can do so for others. For four years, I have held this role in a high-stress manufacturing environment with a diverse range of team members who are motivated differently. I believe this experience uniquely equips me to excel in this Production Manager role, and I look forward to proving this at every opportunity."

      Written by Rachelle Enns on April 9th, 2021

      Marketing

      "I have eight years of experience working with a smaller marketing agency where instead of a traditional hierarchical environment, we all took accountability for the success of a project. This means managing my own time very carefully while also encouraging my co-workers to reach the finish line and deliver their best work. I stepped up as a leader every day, helping my co-workers solve problems and find answers to roadblocks they were facing. Now, I am ready to take on an official leadership position where I am responsible for my team's workflow, as well as motivating them to be as productive and creative as possible."

      Written by Rachelle Enns on April 9th, 2021

      Retail

      "I have worked in a retail environment since high school, totaling three years of experience in sales and service. Specifically, I have been an associate and a keyholder. I understand that Company ABC's shoe department is the second-largest department in the store. Before coming into my interview, I came here as a shopper and visited the shoe department to purchase a new pair of sneakers. It was clear that the department struggles with customer service. In my current role, although I did not hold an official management title, my managers saw me as a leader. They often put me to work mentoring other associates who needed motivation. I am prepared to come in as a manager, get to know the team, re-motivate them to be present at work, and boost the customer service experience."

      Written by Rachelle Enns on April 9th, 2021

      Sales

      "I have invested in my leadership skill set by immersing myself in continued training and education opportunities through EdX. Recently, I completed Foundational Principles of Leadership, a course offered by Harvard University. The curriculum focused on identifying and unpacking complex challenges, building relationships, and approaching conflict like a leader. Thanks to this coursework, I have the right foundation to take on my first management position. I applied to this position feeling highly equipped to take on the responsibility of leading people and projects."

      Written by Rachelle Enns on April 9th, 2021

      Teacher

      "For five years, I have successfully managed a classroom of 25 students in a public school setting, which has prepared me for the responsibility of managing a smaller, more hands-on classroom environment at Private School ABC. I have researched and learned many classroom management techniques from leading educators. These techniques include involving students in establishing guidelines rather than just telling them what they can and cannot do. I show mutual respect, and I offer praise often. I am confident in my ability to command attention in this highly discerning environment."

      Written by Rachelle Enns on April 9th, 2021

      Community Answer

      "My entire career has been working to solve customers' concerns, and in each new role, I have taken on more responsibility to challenge myself and grow as a leader. In these positions, I have worked on quality and process improvement. I oversaw technical support to over 7500 dealers and instilled a team attitude of doing what needs to be done to get the customer taken care of."

      Written by an Anonymous User

      Kevin Downey

      Our Professional Interview Coach
      Kevin Downey Reviewed the Above Answer

      Taking on more responsibility, challenging yourself, and taking on leadership tasks are a great start, and definately the signs of being a clutch-player. However, that alone doesn't convey you have the communication skills, the time management or project management skills to navigate the nuanced terrain of being in a management position. Take your answer a step further by providing specifics to your claims of challenging yourself and growing as a leader. What did your experience with quality and process improvement lend to your leadership skills?

      "“In my lengthy career, working directly with our customer to resolve their concerns and issues, I’ve continually enhanced and adapted systems to always deliver an above and beyond experience. Whether I was leading a team or not, I’ve always led by example, setting the pace and the high standard of over-delivering. I’ve expanded the boundaries of my comfort zone again and again by taking on any and all responsibilities that challenge myself and aid in my growth as a leader. In the positions I’ve held, I’ve improved our output in both quality and quality. I oversaw technical support to over 7500 dealers and instilled a team attitude of exceeding expectations and delivering an unparalleled WOW customer experience. These, among many other reasons, have rendered me to confidence that I am wholly prepared to take the lead.”"

  • 3.

    What characteristics contribute to your success as a leader?

      How to Answer

      The interviewer wants to know the characteristics that contribute to your leadership abilities. Think about the qualities and lessons you lean on when you face a challenge in the workplace. Perhaps you have the ability to self-manage. Maybe you keep a positive outlook during challenging times. Perhaps you overcame a significant roadblock in your career, teaching you the value of persistence.

      Share with the interviewer which factors you believe have led you to your success as a manager. If you have a story to share, this question presents a great opportunity to weave in a real-life example highlighting your leadership capabilities.

      Written by Rachelle Enns on April 9th, 2021

      1st Answer Example

      "I had an excellent mentor from a young age. This situation was key in developing a strong foundation of confidence and natural leadership. Also, I have wholeheartedly embraced personal accountability. I believe that genuine leaders and managers who can make an impact are people who hold themselves accountable for errors, and they are not shy to ask the same of others. As a result, I have learned to trust my decisions and remain responsible for the choices that I make."

      Written by Rachelle Enns on April 9th, 2021

      Admin

      "Early in my career, I had the opportunity to work closely with the CEO of a fast-paced organization. I gained exposure to a wide variety of best business practices that shaped who I am as a professional Admin Assistant today. Some of the characteristics and habits I was able to develop include dealing with ambiguity in complex work environments, being flexible in how goals are reached, and creating lasting relationships with co-workers, leaders, and clients."

      Written by Rachelle Enns on April 9th, 2021

      Manager

      "My leadership philosophy is to act as a partner to any business and team that I support. This passion for making the right choice and leading by example has helped me see much success as a leader. I guide others with empathy, an approach that has helped me to achieve the lowest employee turnover rate in our company's history. By gently coaching others to improve and acting as a resource for anyone that needs help, I have been able to celebrate exciting leadership wins throughout my career."

      Written by Rachelle Enns on April 9th, 2021

      Marketing

      "I love to set specific goals, and I do not stop until I achieve them. This quality requires self-confidence, and this confidence influences my team members at the same time. I bring a lot of enthusiasm to my work which naturally makes others want to do the same. Even when circumstances seem very trying, I keep pushing and trusting that our hard work will pay off. I have led several teams ranging from 5 to 150 direct reports, so I have evidence that my approach is effective in small and large teams. I am confident in my ability to produce and nurture a happy and efficient team, and I look forward to expanding my leadership experiences with your organization."

      Written by Rachelle Enns on April 9th, 2021

      Retail

      "In school, I was the go-to person on team projects and the person that would reach out to new students. I was Captain of my high school's tennis team, where I began learning what true leadership meant. I often received accolades from teachers and professors for exhibiting excellent character and citizenship throughout grade school and into my post-secondary education. I have carried these qualities into my adult life and showcase my leadership abilities by motivating team members, offering to help when I have the chance, and taking accountability for my work at all times."

      Written by Rachelle Enns on April 9th, 2021

      Sales

      "I have performed as a leader for as long as I can remember. For instance, I was often the person to organize and steer group projects in high school. You could often find me organizing neighborhood activities like street hockey games. I have always wanted others to feel they could rely on me, both in school and professionally. To achieve this level of trust, I often take on a larger workload to help my team. I focus on exceeding my targets which sets a positive example for my co-workers, and I am eager to do the same with Company ABC."

      Written by Rachelle Enns on April 9th, 2021

      Teacher

      "I was raised to be an empathetic and emotionally present individual. Now, I encourage the same qualities in my students. The way I was raised worked to shape me as a caring and attentive teacher who can take the lead in a classroom while encouraging enthusiastic participation from my students."

      Written by Rachelle Enns on April 9th, 2021

      Community Answer

      "Be passionate about my job and commitment to deliver. Build credibility by asking the right questions and presenting a sound recommendation, remaining respectful and fair toward individuals. Don't shy away from giving feedback or expressing an opinion. Taking a bold decision when needed. I want to be seen as fair, bold/courageous and decisive."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Awesome! It seems you have many excellent characteristics that have helped you to succeed along the way.

  • 4.

    What personality traits do you look for in people you are hiring?

      How to Answer

      If this management position requires you to attract new talent and make hiring decisions, you must know how to make a good hire! The interviewer wants to know which qualities you value the most when hiring new team members.

      Many people will respond to this question by saying they look for a 'positive personality' or candidates who are 'honest' and 'enthusiastic.' Challenge yourself to stand apart from the rest by providing a more thoughtful answer. Show the interviewer that you understand which qualities would work best for their organizational values and company mission.

      Written by Rachelle Enns on April 9th, 2021

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  • 5.

    What would you do if an employee was not meeting their goals?

      How to Answer

      The interviewer wants to know how you work with under-performing employees. Be ready to provide details of your approach to handling employees who are not meeting targets or company expectations. Provide details of your management style and, if you have a real-life example, consider weaving a story into your response.

      Written by Rachelle Enns on April 9th, 2021

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  • 6.

    How do you effectively delegate tasks to your employees?

      How to Answer

      Proper delegation is an important aspect of being an effective manager and leading a productive team. The interviewer wants to know more about your delegation style and how you choose which of your team members are responsible for which tasks. Talk to the interviewer about your ability to empower your team and correctly delegate tasks.

      Written by Rachelle Enns on April 9th, 2021

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  • 7.

    What type of goals do you like to set for yourself and your team?

      How to Answer

      The interviewer wants to know more about your approach to goal-setting. What types of goals are you most keen on setting for your employees? Talk to the interviewer about the kinds of goals you find most important to ensure your team is successful.

      Written by Rachelle Enns on April 9th, 2021

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  • 8.

    When have you made a mistake delegating tasks to your team members?

      How to Answer

      Being able to delegate to your team members effectively is an essential part of successful management. Talk to the interviewer about a time that you have appointed in error. Be sure to discuss how you repaired the mistake.

      Written by Rachelle Enns on April 9th, 2021

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  • 9.

    How do you successfully motivate your team?

      How to Answer

      Motivated employees are productive employees. Talk to the interviewer about ensuring that your team is feeling motivated and being as productive as possible. You can successfully motivate a team by providing them with autonomy, showing interest in their ideas, and encouraging collaboration in the workplace.

      Written by Rachelle Enns on April 9th, 2021

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  • 10.

    As a manager, how have you built successful teams in the past?

      How to Answer

      You know that proper teamwork is essential for your team to succeed. Accomplishing this takes careful planning and team member selection. Talk to the interviewer about your ability to build exceptional teams. Discuss the characteristics you look for when building an impactful team and your overall formula for success.

      Written by Rachelle Enns on April 9th, 2021

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  • 11.

    Have you ever had to fire an employee? What were the reasons for their termination?

      How to Answer

      Terminating an employee is among the least exciting tasks a manager needs to perform. The interviewer wants to know how you approach a termination conversation and determine when a termination is the best course of action. If you have terminated an employee in the past, provide a real-life example highlighting details of the actions you took.

      Written by Rachelle Enns on April 9th, 2021

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  • 12.

    What do you see as the most difficult task in being a manager?

      How to Answer

      Management roles often bring significant challenges and difficult tasks. Share with the interviewer what you feel is the most challenging task in management and why. Aside from the task itself, the interviewer wants to know the actions you take to make this task easier. Chances are, the harder you work at the task, or the more you perfect your role, the easier the task becomes. Discuss what you are currently doing to make this task less difficult in the future.

      Written by Rachelle Enns on April 9th, 2021

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  • 13.

    What do your team members think of you as a team leader?

      How to Answer

      The interviewer wants to know if you are aware of your strengths and weaknesses in leading others. Be transparent and honest about your strong points and potential shortcomings as a manager. Discuss what you genuinely feel your team would say about your leadership skills. Avoid a response that is braggadocious! Remain humble yet show that you are aware of your unique skills and abilities. When discussing your areas of weakness, be sure to include the action you are taking to improve.

      Written by Rachelle Enns on April 9th, 2021

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  • 14.

    Tell me about a time when you were effective at managing multiple projects at once.

      How to Answer

      As a manager, you may be required to lead various projects and deadlines simultaneously. The interviewer wants to see evidence of your ability to juggle multiple projects while maintaining poise. Assure the interviewer that you are capable of doing so by discussing your approach to a heavy workload.

      This question is phrased as, 'Tell me about a time when.' This means that the interviewer expects you to provide a story-based example of when you achieved success in this type of situation. You can form a reply using the STAR answer framework (Situation, Task, Action, Result).

      Written by Rachelle Enns on April 9th, 2021

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  • 15.

    Tell me about a critical decision you have made that greatly affected your team's performance.

      How to Answer

      The interviewer would like to know more about your ability to make critical decisions on behalf of your team. As a manager, you will sometimes be required to make tough decisions that will impact your entire team. Talk about a time you had to do so, including details of the outcome and how you recovered team morale.

      Written by Rachelle Enns on April 9th, 2021

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  • 16.

    Tell me about a situation in which you had to lead a team member who did not like you.

      How to Answer

      When working in a management role, you might come across an employee who does not like your personality or appreciates your management style. This situation does not mean you have failed as a manager. It could simply mean that personalities are clashing or the team member has not yet bought into your vision. The interviewer wants to know that you can handle this type of conflict correctly and find ways to motivate this person, keep them engaged in their work and perhaps even learn to enjoy working with you. This question is phrased as 'Tell me about...,' which means that the interviewer expects a specific story-based example.

      Written by Rachelle Enns on April 9th, 2021

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  • 17.

    What do you believe is the biggest challenge you will face in this management position?

      How to Answer

      Each new job you take will come with its own set of challenges. Even the most seasoned manager will face a unique set of challenges. The interviewer wants you to openly share what you believe will be the biggest initial challenge for you in this particular position.

      Draw from the job description and show that you have a solid understanding of the position requirements and the challenges you might face in this role. Customize your response to show that you understand the hiring company's needs. Discuss the most significant initial challenge you believe you will face. Then, focus on the actions you will take to meet these demands.

      Written by Rachelle Enns on April 9th, 2021

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  • 18.

    What do you think our company's biggest challenge is? How will you help with this need as our manager?

      How to Answer

      The way you respond to this question will reveal to the interviewer how much (or little!) pre-interview research you have performed on the role, the company, and the goals of the organization. After some due diligence, you should be able to target some needs or pain points of the organization and identify actions you can take to make a difference.

      This question presents an opportunity for you to stand out from other candidates by providing specific details of how you plan to make a positive impact when you are hired. Be as detailed as you can while expressing enthusiasm for the opportunity to meet the company's needs by utilizing your greatest strengths and talents.

      Written by Rachelle Enns on April 9th, 2021

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  • 19.

    What type of employees do you find difficult to manage?

      How to Answer

      As a manager, you will be required to lead a great variety of personality types. The interviewer wants to have confidence that you can lead various individuals, regardless of their personality or a difference of opinion. Discuss with the interviewer the type of personalities that you find most challenging to manage and why. Be sure to provide the interviewer with your solution to these challenges and show your competence in handling various personalities and work styles.

      Written by Rachelle Enns on April 9th, 2021

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  • 20.

    As a manager, what is your greatest weakness?

      How to Answer

      Everyone has their weaknesses -- and that is okay! Talk to the hiring manager about what you feel you could work on the most and what you are doing about it. Avoid discussing a weakness that could be detrimental to you securing the position.

      When discussing your weakness, genuine vulnerability is essential, but be sure to include what you are doing to improve on the weakness. The interviewer wants you to be honest about your shortcomings. At the same time, they want to see that you are proactive and dedicated to professional growth. It's important to maintain a positive tone, show confidence, and display a desire for growth.

      Written by Rachelle Enns on April 9th, 2021

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  • 21.

    Tell me about a situation in which your team began to unravel. How did you overcome the challenge and lead your team?

      How to Answer

      The interviewer wants to know more about your ability to recover your team when a project starts to unravel. Assure the hiring manager that you can keep your team together, even when times get tough. Tell a story-based example that showcases your abilities to overcome challenges and lead your team to success even in the face of a challenge.

      Written by Rachelle Enns on April 9th, 2021

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  • 22.

    How many people did you supervise at your last position?

      How to Answer

      The interviewer would like to know more about the supervisory responsibilities you are accustomed to taking on. Discuss the largest number of people you have managed, and provide details of your leadership style and your success as a leader.

      This question is also a great opportunity to ask the interviewer how many people you would be managing in this role. If there is a significant responsibility increase in this role, from what you are used to, be prepared to overcome any concerns by describing how your leadership experience has prepared you to succeed in this position.

      Written by Rachelle Enns on April 9th, 2021

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  • 23.

    As a manager, who has been your greatest influence?

      How to Answer

      The interviewer wants to discuss some of the main influences you have had in your management career. Discuss who you admire and who you desire to emulate in your management approach. Many intelligent and inspiring thought leaders are available to teach you about leadership, workplace culture, people management and shape your management style. Describe a person that has defined what kind of leader you wish to be.

      Written by Rachelle Enns on April 9th, 2021

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  • 24.

    Tell me about one of your worst supervisors you have had. What character flaws did they possess that made them a poor leader?

      How to Answer

      The interviewer would like to know about your personal experience with poor leadership. As a manager, it is essential that you can recognize poor leadership and learn from the experience rather than adopt poor habits. Discuss with the interviewer how you can identify a weak leader versus a talented one. This question is an opportunity to discuss lessons learned, so be sure to avoid naming people specifically and degrading them professionally.

      Written by Rachelle Enns on April 9th, 2021

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  • 25.

    Why do you believe you will have success at this position?

      How to Answer

      The interviewer wants to know why you feel you are the correct fit for this role. This question presents an excellent opportunity to highlight the skills you possess and show the interviewer that you are the best choice for the position. When positioning your response, be as specific as possible and highlight the benefit to the hiring company.

      Written by Rachelle Enns on April 9th, 2021

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