As is often the case, if you are in a management role, you will have employees under you who may not like you. Now, if your entire team despises you, you may have a much bigger problem. One in which you shouldn’t tell the interviewer about. Keep your answer short and simple, and focus on one employee whose personality didn’t mesh with yours. And you were able to figure out a way to motivate and not let this personality clash affect your performance together. Also, do not mention names of employees.
"When I first started in my current role, I was replacing a very beloved manager who had retired. The team that I inherited was not happy about the change, and they initially set out to give me a hard time. I addressed it within the first week, acknowledging that I had big shoes to fill. I believe that the team respected this honest approach and slowly everyone came around once they realized that I had their best interest in mind."
"When I worked as a temporary administrative assistant, I did not always jive with the head administrators. Because I was in a temp role, I felt overlooked or treated poorly. I did my work to the best of my ability regardless, because I wanted to keep a good reputation with my agency. I don't need everyone to like me, but I do need to deliver great work!"