"I put my team's goals into three categories. Financial goals, client acquisition goals, and personal growth goals. Financial goals focus on their commercial sales targets for the quarter. Client acquisition goals are the number of new client relationships that they bring in. And personal growth goals focus on their professional development. This goal can include taking a course or reading a new career-related book."
"I like to set two types of goals; current projects, and future projects. It's important, as an administrator, to not remain focused solely on the tasks in front of our noses. We also need to prepare for shifts in the business that may happen down the road."
"I tend to set high goals for myself and my team and then work hard and smart to achieve them. I look at the business needs and align the department goals to reach them. Then, I take into consideration the individual goals of our team members to account for them in our progressive work."
"It's important to have goals that focus on the client, the company, and the employee. I have set the following goals for my team; happy clients, profitable company, growing employee. Each week I sit down one on one with my team members to find out what personal growth plan they are putting into motion. In addition to this, every morning I meet with the team to choose a client we can make the happiest today, and choose one activity that will add to our company's bottom line."
"First and foremost, our sales goals are the most important. The next goal of focus is repeat business and the tasks associated with acquiring and retaining these loyal customers. For instance, touch points in the form of emails, calls, cards. Finally, development goals, which look different for each employee. Some are on track to become a manager or shift supervisor, while some are just using this as a job with hopes of doing something else eventually. Either way, I set personal metrics associated with their growth opportunities. These tasks could be anything from merchandising to scheduling, or learning how to create the budget. We review each of these goals in a formal setting each month and quarter, with informal check-ins daily."
"My sales team has different metrics they have to hit daily, to ultimately hit their weekly and monthly targets. Those include calls made, talk time, and appointments set. Those are just the incremental goals to get us to our targets. As far as big picture goals, I set our financial targets for individuals and the team as a whole, growth goals to make up for any potential deficits in their current role or prepare them for the next role. Finally, I like to work with the team to come up with a personal goal they're working on, whether it is for proficiency with a particular product or talking point, or public speaking, and do check-ins to see how their project is going."
"I set a variety of learning goals for myself and my students each week. Once I have outlined the chapters we are focusing on; I will ask my students what they think they can take on this week. They will usually surprise me and set some great goals such as reading an entire book or memorizing their nine times tables. For myself, I love to read books on personal development for educators so I will share my goal, of reading three chapters per night, for instance. The students like to see that I have "homework" too."