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1.
1.
Tell me about a time you worked with a team to solve a problem.
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TOP ANSWERS
OUR COACH SAYS
Problem-solving with a team can be challenging! Give an example that shows you are a leader and that you are willing to ask for help when you need it. Humble leaders are hard to come by these days. Present the situation and explain what you and your team did to create optimal results.
Example #1
"My coworkers and I worked together to resolve a client situation. They had an issue my presentation that revealed some issues with their production process. I shared the problem with my coworkers for support. They helped me back up my research with more facts and information to provide for my client. Together we were able to gather additional statistics and documents to assist my client."
Anonymous Answer
"At my last company, the attitude of my team towards the concept of continuous improvement was poor. In a department of 40 people, only four people were actively involved in any improvement work. There had been attempts to introduce the 5S method of continuous improvement, but they failed.
My task was to increase involvement in continuous improvement from 10% to 100%.
The action that I took was to work with an influential team member on a novel way of introducing 5S. This team member and I then presented the technique to the other team members in a humorous and fun way, and we managed to persuade the other members of the team that it was not just about housekeeping.
By doing this, we were able to increase participation from 10% to 100%, which resulted in significant time savings and improved workplace organization."
Lauren's Reply
This is a fantastic response! The example you gave (again) provided measurable results and the method with which you were able to be successful. I made minor grammar and sentence structure edits. Be prepared to give your interviewer specific examples of the “fun and humorous” techniques that aided your efforts with the staff. This example demonstrates your ability to lead and think outside the box to get the job done. Again, great example!
Lauren's Reply
"At my most recent employer, I was tasked with boosting quality improvement department-wide. At the time, the vast majority of the staff group (40 individuals) struggled with continuous improvement. I knew a modality such as “5S” would be effective, but it was a matter of delivering the information in a way that aided the staff’s daily work rather than viewed as an added task. I partnered with an influential team member to present the 5S technique in a fun and humorous way, thus gaining the attention and buy-in of the group. As a result, continuous improvement increased from 10% to 100%. Leadership and out-of-box thinking created the desired outcome."
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Anonymous Answer
"I was tasked with updating a green sheet for our shop to minimize the work not related to the shop that is used in the field, such as working from heights, scaffolding, etc. It was my first time doing this, so I used my shop colleagues as resources and asked for their opinions to make the green sheet more user-friendly for them.
I did my walkthrough of the shop and used my judgment on what was necessary to be on the green sheet. Then, after I sat down with my shop colleagues, I took their opinions as well. They had a few more things they believed were not necessary for the shop green sheet, and I finished it up and sent to my boss for implementation.
He felt that it was very well done and we put it into process. The shop employees are much happier with less paperwork, and I had a better understanding of what we did in the shop. We worked together to complete an objective that we both wanted to be changed and implemented."
Rachelle's Reply
It sounds like you did an excellent job taking everyone's needs into account for the creation of this green sheet. This is a great example!
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Anonymous Answer
"My coworkers and I worked together to solve a kitchen sink problem. There was an issue with the sink and the water was not properly draining because there was no drain for the water to run out. They helped me with my research in finding resources to eliminate the drain problem."
Nazish's Reply
"My team and I collaborate on projects more often than not. We once had a sink problem, where we discovered that there was no physical drain placed in the sink, so the water couldn't drain out. My co-workers and I put our heads together, researched the problem, came up with solutions, and executed our plan. The end result was great and we accomplished our goal."
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2.
2.
What do you know about our company?
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TOP ANSWERS
OUR COACH SAYS
Boeing Co. is a competitive company that only hires those who take the job seriously. One way you can show you're serious about working there is through doing your research before the interview. Boeing is America's most significant manufacturing exporter. Take some time to learn more about their mission, values and their culture. You can find out what employees are saying about them through searching glassdoor.com and searching for articles online. These efforts matter to Boeing. Explain how they matter to you too!
Example #1
"I am aware that Boeing is a highly competitive organization yet one that takes giving back very seriously. Boeing recently donated $6 million dollars in grants to support over 50 organizations that serve communities in Washington. This fact stood out to me as I am seeking to join an organization that values giving back to the communities that support them."
Anonymous Answer
"Boeing demonstrates innovation by being the leader in developing commercial planes, defense, and security systems.
I saw a quote on the company website that read, “Do the right thing, every time. No exceptions.” That speaks volumes to the level of conduct Boeing represents. That is a company I want to be associated with and a representative."
Rachelle's Reply
Fantastic response! You have obviously done your homework on Boeing. The interviewer will greatly appreciate the effort.
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Anonymous Answer
"I went on your company's website, and I could see that you are a very active supporter of the environment. Your customers will receive your products, and you are secure financially."
Lauren's Reply
This is a great start! Researching your interviewer’s company is key, but you can also use it as an opportunity to highlight other skills.
Lauren's Reply
"When looking for new employment opportunities, I research companies who have a positive mission, value, and cultural fit. From my research of Boeing Co. online, I was struck by the active and supportive environment. I thrive best in work environments that have a team atmosphere, and have quality products to back superior customer service. A large, fiscally sound company such as Boeing is highly appealing as well."
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Anonymous Answer
"I know Boeing's number one objective is safety and quality for their customers while reducing costs to be more competitive among competitors, and that Airbus is your biggest competitor. This holds a lot of weight for why I chose to apply to this company.
Our number one goal for the company I worked for before was safety and getting our workers home safe every night. I see this as an even bigger initiative for Boeing as the risk is in the customers, not so much the employees.
I also know growing up in the Northwest how much Boeing has impacted my family and others. It is a great company with amazing benefits, and everyone I know who works here enjoys coming into work every day."
Rachelle's Reply
You seem to know a lot about Boeing! Very great research and knowledge.
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Anonymous Answer
"Boeing is a large American company that has employees in over 65 countries dealing with Commercial Jetliners Aerospace / Defense and security. I've heard lots of goods things about the support they give their staff and encouragement to learn and up-skill for their roles. This is an important aspect for me as I like to feel valued, and when I do, it inspires me to make a more significant contribution."
Rachelle's Reply
This sounds like a great fit for you! Try digging deeper into what type of support and encouragement you would like to see/experience in this role. For instance, when it comes to up-skill opportunities, which areas are of the most interest to you?
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Anonymous Answer
"Boeing is the largest aerospace company in the world. With the main rival being Airbus.
787 is the latest civil aircraft. MQ-25 the latest UAV re-fuelling military aircraft for US navy for super hornet (F18), Boeing EA-18G Growler, Lockheed Martins F35C. Headquarters are now in Chicago. CEO is Dennis Muilenburg."
Kristine's Reply
Excellent answer! You will convince your interviewer are well read on the company. To take your response to the next level, you can share what grabs your attention or what you love about the company.
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Anonymous Answer
"Boeing is one of the two biggest aircraft manufacturers in the world. It values quality and safety for each aircraft it delivers. Even in those tough times following the 2 MAX crashes, Boeing continues to pursue excellence."
Rachelle's Reply
This is a good start. I recommend digging deeper into details about the department for which you will be working, just to show more initiative in your research.
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Anonymous Answer
"Worlds largest aerospace company. It manufactures commercial and military products, including satellites, weapons, and communication systems. Corporate offices in Chicago and employs more than 150,000 people, including 20000 vets. Recently announced a 3 million dollar investment into the First Ladies Initiative, focused on supporting and developing women leaders."
Rachelle's Reply
It sounds like you have done a lot of research, which is great! Good recap. When you are in your interview, I recommend making the response more personal, so it doesn't sound like a list you are rattling off. For instance, you could discuss their commitment to vets or women leaders means to you.
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3.
3.
How do you manage stress?
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TOP ANSWERS
OUR COACH SAYS
Keep it simple! You don't have to explain about your vegan diet and your weekly yoga schedule. Boeing is more interested in hearing that you have managed yourself and supported others through stressful situations and that you have learned to be proactive so that the stress doesn't get to you.
Example #1
"I've learned to stick to my routine and ensure that my calendar is always up to date. I've found that simple acts of scheduling like this make all the difference in my productivity and my attitude by the time I get to work. I found out my coworker was terminated one day and it meant that I would need to take over her job while we interviewed other people to fill the position. It was stressful, but I stayed focused and took extra care in my scheduling so that I didn't get sick or overwhelmed."
Anonymous Answer
"I believe I manage stress pretty well. I try to stay focused on my tasks at hand and follow a schedule that fits my activity and drive. I know a few times where stress has come in the workplace for me. I was informed that the payroll administrator was getting a new job, and I would be taking on her work as well as my Health and Safety position. I scheduled the days that were necessities for each job and informed my now two bosses how I would manage them both. It was stressful at first, but I found my stride and got in a rhythm."
Rachelle's Reply
Good example of how you handle current stress levels.
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Anonymous Answer
"I manage stress by allocating time in my diary to look at the issues involved. I then adopt a problem-solving approach to the problems involved. I then produce an action plan for reducing my stress. This is how I manage stress."
Lauren's Reply
This is a great response. Your example demonstrates a methodical way you approve challenges. You can carry this example onto your work approach so the interviewer gets to know your personal work style.
Lauren's Reply
"When facing stressors, I use a journal as a resource. At the end of a stressful day, I will write all of the issues out in order to examine, reflect, and problem-solve. Processing ways I can reduce the stress helps me feel proactive versus reactive. I am very much a problem-solver, and I carry this outlook with my personal and professional life."
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Anonymous Answer
"I remember to breathe! I am a 'list' person. I like to have an overall task list that can be broken down into smaller 'to do today' lists. Ticking things off gives me the chance to review progress and know that I am getting there and stay focused."
Rachelle's Reply
These are great ways to combat stress and stay on track. If you use any specific tools or programs to track your lists, be sure to mention these as well.
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Anonymous Answer
"Stress can creep up on you. I experienced this during my time in Germany. I was working around the clock, had taken on quite a bit of responsibility. I was work hard but also playing hard. And my blood pressure skyrocketed. Although I didn't realize it myself, my partner started voicing concerns. I was irritable, at home and my health was deteriorating. It did mean ramping down near the end of the week, taking holidays, doing more outdoor activities with the kids. Physical exercise helps, cutting back on the beers and trying to enjoy the now. compartmentalizing."
Kristine's Reply
Great answer! You talk about a time when you weren't managing stress well that had adverse outcomes, but that ultimately pushed you to make some changes to manage stress better. I suggest framing your experience slightly differently to emphasize this was a wakeup call or turning point for you. I reworded your response with a suggestion as to how you could incorporate my advice.
Kristine's Reply
"Stress can creep up on you. I experienced this during my time in Germany. I was working around the clock, had taken on quite a bit of responsibility. I was working hard but also playing hard. And my blood pressure skyrocketed. Although I didn't realize it myself, my partner started voicing concerns. I was irritable at home, and my health was deteriorating. For me, that was a turning point. I made a point to ramp down my work near the end of the week, take holidays, do more outdoor activities with my kids, exercise more, cut back on the beers, and try to enjoy the now. From that experience, I learned it's important to compartmentalize and keep a healthy balance."
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Anonymous Answer
"I like to keep a routine. Waking up at the same time every day, jogging in the morning help clear my mind. At work, I make a to-do list, so I don't have to hold all the tasks in my head. I schedule everything and refer to my calendar to stay on track and prevent spending too much time on one task."
Rachelle's Reply
These are excellent solutions for managing stress and your time. Nice work!
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Anonymous Answer
"The way I manage stress is by ensuring that I maintain a regular exercise schedule and that I sleep a sufficient number of hours. Both help me relieve the stress I experience. From the work perspective, I make sure that I keep my workload under control. When I have tasks that are due soon, I don't procrastinate; I complete them on time. This prevents a lot of work-related stress."
Rachelle's Reply
These are all excellent ways to manage stress. It's nice that you offered solutions for your personal life and work life.
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Anonymous Answer
"I manage stress by being organized. I keep a calendar and a to-do list, ensuring these items are up-to-date and relevant. I keep a routine every day. This helps me to ensure nothing goes undetected, and I am proactively addressing all tasks."
Rachelle's Reply
Staying ahead of tasks is the perfect way to avert stress. Great answer!
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4.
4.
What makes you qualified for this role?
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TOP ANSWERS
OUR COACH SAYS
For many who apply to Boeing, they never even get to the interview stage, so - pat yourself on the back! Now it's your job to win the interviewers over by explaining what makes you the best candidate for their open position.
They know you're qualified on paper, but now you need to give examples and share qualities that make you stand out above the rest. Boeing is looking for leaders across every department. Even if you're not interviewing for a management role, your initiative and communication skills will help you be an active leader in your field.
Your ability to interact with customers, clients and coworkers will also make you an asset. Review the job description and reflect on some specific examples that show you are the most qualified for this role.
They know you're qualified on paper, but now you need to give examples and share qualities that make you stand out above the rest. Boeing is looking for leaders across every department. Even if you're not interviewing for a management role, your initiative and communication skills will help you be an active leader in your field.
Your ability to interact with customers, clients and coworkers will also make you an asset. Review the job description and reflect on some specific examples that show you are the most qualified for this role.
Example #1
"I am qualified for this role because, in addition to meeting all of your must-have requirements, I also check the boxes for your nice-to-haves. I bring a history of exceeding my targets in my current role and bring positive performance reports for the last five years. I am dedicated to my employer and will increase your productivity exponentially. I am ready for this challenge and look forward to joining your esteemed organization."
Anonymous Answer
"I meet all of the required components as wells as many of the preferred qualities. I am highly self-motivated and results-oriented. I have a resilient work ethic and will increase the success and productivity of Boeing within my role. I am eager to learn and take on new tasks and more responsibility."
Rachelle's Reply
I like that you referred back to the Boeing job description, mentioning that you check all the boxes! Energetic and eager response.
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Anonymous Answer
"I have received the job description, and I am confident that my unique skills are an excellent match for the role. That is why I am qualified for this role."
Lauren's Reply
Good start. I would be more specific to ensure the interviewer knows you are a strong candidate. Think back to all of your previous roles and what knowledge and skill sets would be the most transferable.
Lauren's Reply
"I am highly qualified for this role because I have numerous transferable skills from (put number of years in the industry here) X years in this industry. (These are all examples, but I would use the job description to be specific). I have excellent communication skills; I pride myself on building rapport with customers and maintaining positive relationships with team members. I love being in a leadership role and have a lot to offer with staff team training and continued education. If given the opportunity, I would like to share my unique skills with Boeing."
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Anonymous Answer
"As you will see from my CV, I have all the attributes that you mention in the job role. I have also lead from example and strive to complete all jobs to the highest standard. I have always found it relatively easy to adopt new systems and practices, and in every situation that I have had I have always become that 'go-to' person. I believe in being supportive to fellow employees and get great satisfaction from seeing an event or project go well. I am a born organizer and feel that I have all the qualities and more that you are looking for."
Rachelle's Reply
Your answer is specific and highly confident. Very nice job.
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Anonymous Answer
"I have leadership abilities; initiator and not a procrastinator; strong communication skills; interact with customers of all diversities, coworkers, and management."
Nazish's Reply
"Aside from my background and experience, I have great leadership qualities that allow me to lead and work well with others. I am an initiator, proactively looking for things to get done, rather than procrastinating on tasks. I have strong communication skills and the ability to interact with customers from diverse backgrounds, along with co-workers and management."
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Anonymous Answer
"I am qualified for this role because I meet all the criteria for your must-have requirements as well as your preferred qualifications. I have a bachelor's degree in business, experience with supply chain, four years of experience in a related field, and I provide a strong work ethic and drive to exceed for my employer. I believe I am ready and more than willing to take on this opportunity."
Rachelle's Reply
It sounds like you check all the boxes!
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5.
5.
Tell me about a time when someone gave you difficult feedback. How did you handle it?
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TOP ANSWERS
OUR COACH SAYS
It can be hard to know how to respond when your manager tells you about ways you need to improve, primarily when you are working so hard already! Don't let this question catch you off guard! You want the interviewer at Boeing to know that you take feedback constructively and that you don't take this sort of thing personally. Discuss how you accepted the input and what you did to implement the information to improve.
Example #1
"My manager told me, earlier in my career, that I needed to pay closer attention to detail when she noticed some mistakes in my paperwork. I am meticulous about staying organized and double checking my work, so I was a little surprised at first. I took a deep breath and let my manager know that I would have a peer review the documents before I submitted them and that I would take extra steps to make sure it didn't happen again. I now use a couple of programs and apps to ensure my work is triple checked before I submit it."
Anonymous Answer
"I handled the problematic feedback by listening carefully to what was said. I then took the time to review the points raised and put in an action plan to improve my performance."
Lauren's Reply
Collaboration versus isolation is a key message you can drive home with your response.
Lauren's Reply
"When I have received difficult feedback, I use it as an opportunity to collaborate with the person reviewing my performance. Creating an action plan helps my problem-solving nature and, together, my manager and I have a working document to visualize my progress and remain accountable."
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Anonymous Answer
"I have always valued feedback and believe it is the only way to improve yourself. I tend to listen and ask advice on how to improve the situation. On the rare occasion, this has happened, I have appreciated the other person's honesty and valued the opportunity to have a conversation about it and get it addressed."
Rachelle's Reply
It sounds as though you readily accept feedback and quickly implement improvements. Try to give a specific example of a time when you faced this situation.
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Anonymous Answer
"Early on in my career, I performed check stress reports. And my boss checked through my work. I hadn't addressed the main issues with the report, missed some fundamental assumptions errors and detailed calculation errors. He hauled me on them. I hadn't taken ownership of the job and been honest with myself whether I truly understood the analysis. It was hard to take and i was embarrassed, but I realized he was right and I knuckled down and made sure I understood every detail and checked every detail as if I would be but on trial. It was tiring at first but it got easier and soon became second nature."
Kristine's Reply
Excellent response! Sharing an example where you took feedback constructively early on in your career is a great approach to answering this question!
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Anonymous Answer
"I was told when I was a Sophomore in high school; I would not be good enough to play for the varsity team. So I took the criticism and used it to my advantage. It lit a fire under me, and I worked on my game and got into lifting.
I became the starting point guard my Junior year and received a scholarship to play in college. I took the difficult feedback and made it into a positive one for me. If I had not gotten it, I might not have made it to where I am today."
Rachelle's Reply
Excellent example! You definitely overcame that initial perception to reach your goals. Well done :)
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Anonymous Answer
"One time during a performance review at my last job, my manager told me I needed to improve the way data was presented in my presentations. This is sometimes hard to hear when you have spent a lot of time preparing something you think is good. What I did is trust in my managers' opinions and changed the data set to display the way he suggested. This was beneficial because I learned not everyone else in the company interprets data the same way our group does. This way, the data was more accessible to everyone in the company, so I was grateful I took his advice."
Rachelle's Reply
This is a fantastic example because you took the feedback graciously, made changes, and saw improvements. Awesome work!
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Anonymous Answer
"When I first started in my position, my program manager questioned the effectiveness of my team meetings with other staff members. She wanted to see more involvement from the front line staff. I re-worked the events in my sessions and began engaging the employees more. I made sure to ask questions and listen to their opinions, showing them I valued their voice and what they had to say. It has helped tremendously with their involvement in the investment program."
Rachelle's Reply
This would have been challenging feedback since implementing it would have taken a fair amount of work. This is an excellent example of your willingness to graciously accept feedback and implement it in a way that made a significant difference.
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6.
6.
How do you deal with conflict in the workplace?
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TOP ANSWERS
OUR COACH SAYS
You don't necessarily have to be in a formal management role to resolve a conflict. However, taking the initiative is essential, especially when there is tension in the office. When asked a question about dealing with conflict or overcoming a challenge, think of an example first. Having a concrete situation to draw from will help you to think through the steps you take to deal with conflict. Keep in mind that sometimes it is better to be kind than to be right. Sometimes it's important to take a stand. Use an example that demonstrates your leadership and compassion when a conflict arises.
Example #1
"A change in company policy divided my team because half of us could not support it. We worked in a very conservative corporate environment, and some of my coworkers and I felt that the policy was affecting some of our peers negatively. I initiated an anonymous poll for each of us to voice our opinion. We submitted our consensus to the CEO, and he modified the policy. I would say that I am proactive but also very respectful at the same time."
Anonymous Answer
"In a past role, I was involved in a situation where two of my subordinates were close to physical contact regarding an issue over a forklift truck.
I immediately called both subordinates to a meeting, saying that I wanted to resolve the issue right away. I asked both parties to state from their perspective what the problem was. It turned out that the issue was one of poor communication.
I got a commitment from both parties that their communication with each other needs to be improved because I did not want a further meeting where I would be forced to take action.
This resolved the issue, and there was no further conflict between the two individuals concerned."
Lauren's Reply
This is a good example. I would categorize the example on a broader scale, as to present it as a workplace characteristic that you can use if future issues arise at their company.
Lauren's Reply
"My key approach to conflict in the workplace is healthy and open communication. I have de-escalated heated situation between subordinates by removing both parties into a neutral meeting area, discussing my concerns and the subordinates’, and reaching a more productive resolution. I prefer transparency in the workplace, so that issues can be resolved completely. They may be difficult conversations, but they are essential in clearly defining acceptable and professional behavior."
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Anonymous Answer
"The company I worked for was getting bought out by a larger company, and a lot of people were worried about their positions and if they would have a job after the buyout. We all had a meeting together and expressed our concerns outright to one another.
The head of the company reiterated he was not concerned about anyone losing their job and I spoke up and expressed that if he were not concerned, then I would not be concerned. If he weren't jumping ship, I would not. I was informed a few days later that because of me speaking up and my age (youngest in the office) I provided a boost to employees who were not so willing, and we did not lose an employee."
Rachelle's Reply
This example is very good, and shows your willingness to speak up and stand out. Excellent!
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Anonymous Answer
"When conflict arises between some of my colleagues, I try to diffuse the situation by taking the emotions out of the discussion. My analytical approach has resolved more than one argument."
Rachelle's Reply
This is a smart approach, indeed. Can you give an example of a time when you resolved an argument this way?
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7.
7.
What are your strengths?
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TOP ANSWERS
OUR COACH SAYS
Boeing wants to hear how you will use your strengths to make a positive impact! Think of the traits that have helped you succeed in the past. You can draw from your experiences in school or activities if you lack in work experience. Having great people skills, being positive and a good listener are all strengths, but you want to dig a bit deeper and discuss an advantage that is more memorable. Next, talk about how this strength will help you in the workplace! Whatever your power may be, link it back to how it positively impacts your work environment.
Example #1
"I believe my greatest strength lies in my analytical mindset. I work hard to fully understanding all sides of the business. This entrepreneurial and analytical mindset truly sets me apart in a unique way, as others tend to be self-focused."
Anonymous Answer
"I am a strong communicator and team worker."
Lauren's Reply
Good response. These are definitely strong traits, but you can add more depth. Let the interviewer envision you being in the position.
Lauren's Reply
"Integrity is one of my biggest strengths as well as communication and being a team player. I am very mindful of my performance and quality of work. I believe these strengths would be a great asset and fit for this position."
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Anonymous Answer
"I am a born organizer! In every job, I've have always wanted to learn all I can about the business so I can get a well-rounded experience. I have always been able to pick up systems quickly and very good and seeing solutions to problems and putting a plan in place to get them resolved promptly and efficiently."
Rachelle's Reply
Your strengths are very important ones, and you do a wonderful job explaining how they benefit your employer/will help any future employer.
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Anonymous Answer
"Analytical - critical thinker, understand the bigger picture, communication, team player, adaptable, and always keen to learn and improve."
Kristine's Reply
Great answer! You list many desirable strengths. Ideally, the ones you mention should align with some of the qualities in the job opening description. To take your answer to the next level, explain why the strengths you shared will help you to be successful in the role.
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Anonymous Answer
"My greatest strength is my speed of learning new things. I process and apply new skills and concepts quickly and able to quickly embrace new ideas and methods."
Lauren's Reply
Great response. I helped supplement your response to further convey your message.
Lauren's Reply
"One of my best qualities is being a quick-study; I have always been a person to absorb new information and implement new processes diligently and efficiently. I always welcome new techniques to improve my performance, and I look forward to expanding my knowledge in this new role."
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Anonymous Answer
"I believe that my greatest strength is my willingness to do whatever it takes to succeed. I was thrown into a payroll position because the payroll administrator moved on, and I took the challenge. I figured out a way to do both my jobs while still exceeding expectations for both my bosses.
I also believe my people skills, and my willingness to understand all aspects of a business is a strength. That includes working in the field when I was younger and seeing how the safety of the employee directly impacts the Health and Safety Administrator."
Rachelle's Reply
The interviewer will appreciate your readiness to offer up examples like this. Great job highlighting your strengths while backing them with examples.
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Anonymous Answer
"I enjoy collaborating and focusing on finding a solution to a problem. It's always fun to work in a team toward a common goal. I also enjoy getting inspiration from other people and learning different ways to think about solving a problem."
Rachelle's Reply
It seems you take a problem-solving and multi-faceted approach to much of what you do! Good answer.
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Anonymous Answer
"I am goal-oriented, a team player, analytical, very detailed, and meticulous. My motto is, 'I will find a way.' My knowledge of the business and willingness to learn more than the task at hand allows me to connect the dots and see the big picture."
Rachelle's Reply
Your motto is awesome, and one that will resonate strongly with a potential employer. If possible, try offering up a story when you used your strengths to improve a workplace situation.
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8.
8.
Describe a time when you had to quickly adapt to a change at work.
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OUR COACH SAYS
Just as a friendly reminder, when you're answering these questions, always give a specific example that explains the situation, your actions, and the results. Boeing is notoriously picky about which candidates they hire, and you can stay ahead of the competition if you prepare your answers carefully.
To address this question, you can use a simple everyday example, like adjusting to the ebb and flow of a hectic customer service environment the way company demands can change depending on the season. You are flexible and adaptable! The interviewer wants to hear about how you handled the stress of a promotion or additional responsibilities being added to your job description. These types of examples will demonstrate that you can efficiently adjust to a changing work environment. You're so calm and collected that nothing phases you!
To address this question, you can use a simple everyday example, like adjusting to the ebb and flow of a hectic customer service environment the way company demands can change depending on the season. You are flexible and adaptable! The interviewer wants to hear about how you handled the stress of a promotion or additional responsibilities being added to your job description. These types of examples will demonstrate that you can efficiently adjust to a changing work environment. You're so calm and collected that nothing phases you!
Example #1
"Last year our company was sold to a competitor, and a lot of our management team changed hands. It was a great deal of change to handle in a short time, especially being unsure of who to report to ahead of others. I am resilient, though, and have made the big changes work by keeping my head down and delivering great work, no matter who it goes to in the end."
Anonymous Answer
"At a previous company, redundancies were prominent. I had to adapt to the change of atmosphere and ensure my tasks were completed with the same drive on positivity."
Lauren's Reply
If I were the interviewer, I may need more clarification to fully understand your response.
Lauren's Reply
"(This is an example that can be revised) I once worked in an extremely fast-paced environment where I was working on multiple projects at once. At any given time, I had to change my prioritization to accommodate new and changing conditions. I can assess situations quickly in order to provide the best service."
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Anonymous Answer
"In a previous job, I was working for a company that had six different funding provisions. I originally started in the engineering division covering Marine, Motor, and engineering. That was relatively simple as the basis for all three were along the same generic lines. I was then promoted to look at all six provisions, which included the Service section and Business section. I had three weeks to get up to speed on all the different frameworks available and the funding implications."
Rachelle's Reply
This is a short amount of time to get up to speed on these frameworks! This answers shows a great capability to handle a lot of new information at one time. Try to expand your answer a bit by speaking further on the final outcome.
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Anonymous Answer
"I would have to go back to when I was informed I would be doing both Payroll and Health and Safety jobs with two different bosses. I had to learn a whole new job while still keeping up with my Health and Safety work. I really just dug in, learned my new job and pushed myself to succeed."
Rachelle's Reply
Great answer.
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Anonymous Answer
"Most of my 20 years exp has been as a contractor, have to dip in and out of companies within the space of a few months and quickly assess a way forward, affect change - produce results. Also, stress often has to adapt to late design changes, typically quite bad at responding to, however it is getting better with software and dynamic analysis, where inputs and geometric changes can be handled fairly easily, but it has to be planned that way and may need investment to expect those changes further down the line."
Kristine's Reply
Good! Your response will convince the interviewer that adapting to changes has been the norm in your career. When the interviewer starts any question with the phrase, "Describe a time when you..." this is a signal that it's a behavioral interview question and you should respond with a story about a specific situation using the STAR method, with S = Situation, T = Task, A = Action, and R = Result. Try building upon your response by talking about a situation where there were late design changes and what that meant for you, and then describe your next actions and then the outcome or result.
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Anonymous Answer
"When the system I had been working on for 11 years had to be rewritten. I went from being involved in change requests and regular maintenance of the application to being the subject matter expert. My willingness to share my knowledge helped the team succeed. We were able to achieve a successful implementation of the system."
Rachelle's Reply
This sounds like an excellent achievement! Try offering up more specifics, such as the timeline of the implementation.
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Anonymous Answer
"When I worked in technical support, our company was bought out, and all the employees had to move to a different building with different supporting equipment. It was a significant change, and at first, I was concerned about being able to adapt to a fast-paced environment. What I learned was the new equipment was better and provided me to work more efficiently. After that experience, I embrace change and find ways I can use it to improve myself."
Rachelle's Reply
This would have been a tough change, overall, but it sounds like you made the best of it and even found the positive side. Excellent answer!
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9.
9.
What are some ways you have worked to improve yourself over the past month?
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OUR COACH SAYS
When an interviewer asks about self-improvement, it shows they seek to hire someone who takes the initiative and wants to grow. Think about a goal you are actively working towards and explain what you are doing to help you reach that goal. If your goal is ongoing, like being a good leader or maintaining your health, tell how your actions will help you in the short and long term. Stay relevant to the field in which you are applying. Focus less on any weakness you want to improve, and more so on the steps or actions, you are taking to improve.
Example #1
"I just went to a leadership conference to help me cultivate some of my skills and learn how to be a more effective leader on my team. I have found it to be beneficial to attend meetings like this at least once a month because I am surrounded by other leaders who also want to challenge themselves and grow."
Anonymous Answer
"In my current role, I have recently taken on the training side of each project. I have never had formal tutor training; it is something that I have always just fallen into. So I have recently enrolled in some online courses to improve my teaching styles and better understand how adults learn."
Rachelle's Reply
Your response shows a lot of insight and a desire to up-skill. Very nice work!
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Anonymous Answer
"I have enrolled in a leadership course to improve my leadership skills."
Lauren's Reply
That is fantastic! I added some depth to your response.
Lauren's Reply
"I have enrolled in a Leadership course to help sharpen my pre-existing skills and open my skillset to new techniques. Continued Education is extremely important, and I would like to continue learning and building my career."
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Anonymous Answer
"I am taking a Project Management course online so I can take my CAPM and have been getting trained in Primavera P6, a scheduling program. Also, I've been leading a healthier lifestyle. My girlfriend and I have been back in the gym, taking a kickboxing class and eating as healthy as possible."
Rachelle's Reply
A well rounded response. Nice work!
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Anonymous Answer
"Finished a course on software engineering, went to interview, and confirmed a placement within a software company. Negotiated a paid placement with flexibility so I can still carry a stress engineer job."
Kristine's Reply
Great start! The interviewer will know you seek out opportunities to educate yourself. Be cautious when mentioning anything about interviewing or negotiating with another company, as it may seem you are not serious about the opportunity at hand. To strengthen your answer, keep the part about the course you completed and share some details about it like when you finished it and where you took the course. Then, you can explain how the course is part of your plan to reach a long-term goal.
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Anonymous Answer
"I continually thrive on learning new things. I constantly research problems I encounter at work and in my personal life.
I make an effort to work out several times a week, such as spin class, and biking to work and on weekends."
Rachelle's Reply
Staying active is an excellent way to see improvements and create balance in your personal and work life.
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10.
10.
What does success mean to you?
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Everyone has their interpretation of success. For some, success is reflected in their earnings and the type of lifestyle they can create for themselves. For others, success is merely the reward of a job well done. Explain what you are doing in your life to be successful in your professional life. You can talk about the hours you have put in to get to this point in your career. Share how your definition of success keeps you motivated.
Example #1
"To me, success means that I am spending each day helping someone, feeling fulfilled in my overall life, and making my employer happy. I feel best when I know that I have exceeded the expectations of others."
Anonymous Answer
"Success means achieving my targets and watching my team grow."
Lauren's Reply
Great, concise response. You are demonstrating personal accountability and a collaborative spirit. I edited a minor spelling error.
Lauren's Reply
"Success means achieving my target goals and watching my team grow cohesively and successfully."
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Anonymous Answer
"Success, for me, is a good work-life balance. I like to feel that I have put in a good day's work for which I am appreciated, this then allows me to enjoy my time away from work to relax."
Rachelle's Reply
A healthy balance is essential. Your response shows a good amount of respect for both your work and personal life.
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Anonymous Answer
"For me now success is doing something where I feel I am making a difference where I know I am not just riding the coattails of someone else. This job will give me the opportunity to do that. I will have control of my situation."
Rachelle's Reply
Good! I would leave out the final sentence as it doesn't add anything valuable to the interviewer.
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Anonymous Answer
"Progress, helping others to move on and achieving goals as planned, exceeding expectations."
Kristine's Reply
Great answer! I reworded slightly, so your response includes the interviewer's words.
Kristine's Reply
"To me, success means I'm making progress towards my goals, exceeding expectations, and helping others to move towards achieving their goals."
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Anonymous Answer
"To me, success means doing my job well and consistently learning. I value experience and want to achieve a high level of competency in everything that I do."
Rachelle's Reply
This is a nice definition of success - well said!
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Anonymous Answer
"For me, success is meeting goals and achieving results in a better way to do business. With that, everyone is winning- individuals and the company."
Rachelle's Reply
Great start! How do you go about making a difference for your team?
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11.
11.
Tell me about a time when you reached a goal within a tight deadline.
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Imagine yourself racing to complete an assignment with only six hours left to reach the finish line. Whether you have experienced this type of pressure in school or the workplace, you understand the intensity. Boeing wants to hear that you are determined and motivated. They want to hear how you navigated the obstacles along the way. Explain the steps you took to make it happen. Be sure to share the results!
Example #1
"My previous boss gave me a 30-day deadline to hire four new technicians. After that, we were going to be meeting a hiring freeze with an undetermined end date. I used a service called Zip Recruiter and was able to make three excellent hires within two weeks."
Anonymous Answer
"We started on implementing a new saw; suddenly, the supplier indicated that they had to deliver early. We had to work extra hours to ensure that the area needed was cleared two days earlier than planned. That meant increasing the workforce allocated to this task from 1 to 4 so that the job could be done in 2 days instead of 4 days."
Lauren's Reply
Great example. There is a way to highlight your leadership and problem-solving skills that were required for this scenario. I want to create a consistent flow of highlighting your strongest skills. Reiteration of Leadership and problem-solving will help you stand out and be more memorable.
Lauren's Reply
"There was a time when I had to think quickly to resolve a change in a target deadline. A supplier was making a large delivery in half the time we anticipated. Thankfully, I was able to increase manpower to clear the delivery location. When leading a team, it is important to rely on clear communication and problem-solving. I managed to allocate a handful of employees to the new, expedited task to meet the tight deadline."
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Anonymous Answer
"When I worked for a printer, we had four offices, and one job came in for a Government department that HAD to be completed within four days. The sheer volume meant that we would have all copiers /printers working 20 hours a day in all four offices to get the job done. We worked in shifts throughout the day and night. As I had taken the original order, I was responsible for coordinating the work, and I enjoyed the teamwork it took to get the job done, and it was delivered 2 hours early."
Rachelle's Reply
Delivering early on such a huge job is a significant accomplishment. An excellent example of your ability to meet and exceed tight deadlines.
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Anonymous Answer
"I was responsible for getting the necessary paperwork, training, observations, plans, and procedures for a safety audit we had so we could get to work in a refinery in another state. I had two weeks to get all the paperwork in. I got it all in on time and was just informed yesterday that we were approved to work in the refinery. I also have to provide a Primavera schedule, schedule of values and estimated billing every first and last week of the month. I have not missed this deadline yet."
Rachelle's Reply
This sounds like a lot of work within a short amount of time. Your answer shows a great deal of tenacity. Nicely done.
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Anonymous Answer
"Multiple times I had to help the accountants with month-end closing when they were experiencing issues with a difficult situation. All their tasks had to be completed by noon the third business day of the month. I always worked as long as needed to provide a resolution to their problems. To this day, I still hear about how the users are missing me and my dedication to their goals. I always found a way!"
Rachelle's Reply
It sounds as though your peers greatly appreciate your work. This is a very nice example of working hard to reach deadlines.
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Anonymous Answer
"At the end of my last internship, I was assigned to give a presentation about what I had learned. With only a few days in advance, I was concerned about being able to explain all the projects I had worked on thoroughly. I decided to go through the shop and take pictures of the testing equipment and data acquisition sensors I used. Connecting the photos with the work reports helped me explain myself thoroughly during the presentation."
Rachelle's Reply
What a creative idea you had! Did you gain any positive feedback after your presentation?
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12.
12.
Tell me about your experience working in this field.
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OUR COACH SAYS
Open-ended questions like this can feel a little overwhelming at first. Learning how to talk about yourself is a skill that will help you express yourself clearly and concisely. Boeing wants to hear about your accomplishments, not your qualifications. Start by writing out a summary of your experience followed by a few pivotal moments where you made an impact. Highlight your expertise, skills or any training you have received. You can also include any continuing education, from workshops to higher education that you have pursued to further your career.
Example #1
"I have worked in the ABC field for the past four years, after graduating with my (related degree or post-secondary education or formal training). I have worked with Company XYZ for the past six years, and you can see. What you may not know from my resume is that I have spent a lot of time training others newer to this role, and have been formally recognized by my organization for a job well done (insert accolades, awards, and notable achievements). I look forward to bringing this experience to work for Boeing!"
Anonymous Answer
"I have been working in IT for near 25 years. My interest has always been to combine a business vision with an IT background. For most of the 25 years, my assignments have allowed me to achieve that.
I started as a management consultant before becoming more focused on the technical side of the work."
Rachelle's Reply
Good start! Try adding a bit more about some projects that you would have been working on in the past year or so.
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Anonymous Answer
"I have worked in the aerospace field for 11 years. I have been in operations for 20 years. This means that I can quickly add value to Boeing's business."
Lauren's Reply
Fantastic response. I changed the wording slightly.
Lauren's Reply
"I have worked in the Aerospace field for 11 years and Operations for 20 years. My vast experience can be highly valuable for your team at Boeing."
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Anonymous Answer
"I have experience in testing and evaluation from both my internships and my previous employment. I've tested the repeatability and accuracy of stepper motors. I have experience measuring and gathering data on the geometry of aerospace parts to make sure they meet manufacturer specifications. I have collected data on the performance of hydraulic pumps. I have tested load requirements per SAE specification on heavy equipment, I also have detailed experience gathering data and analyzing the structural integrity of steel welds using strain gages. I have also developed test plans for future repeatable testing of heavy equipment."
Rachelle's Reply
This is a good overview of your applicable experience. Be sure to close out your answer by mentioning the ways you look forward to applying these skills to the responsibilities listed in this role.
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13.
13.
How have you made an impact on your team in the past?
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Give an example that shows you can think outside of the box and creatively solve problems. Your strengths and skills make you an asset! You make an impact by just being your awesome self. Think about some your most significant advantages, like the resilience of your empathy. You are unique! Then apply these strengths in real time by explaining a situation where you made a difference.
Example #1
"I was working as a consultant to help improve the hiring process for a growing business. When I learned that they didn't have an applicant tracking system and they didn't have the budget to purchase one, I helped create one. This contribution helped to speed up the hiring process significantly."
Anonymous Answer
"We were working towards achieving the stocktake so that we could finish work one day early. We managed to complete the stocktake and finish soon. I persuaded my boss to reward all team members with a pizza. It went down well with everyone."
Lauren's Reply
This is a great example of motivating team members and rewarding hard work. Always remember when interviewing that every example you give an interviewer is an opportunity to sell yourself and stand out. Adding more detail in your response would strengthen your message.
Lauren's Reply
"I remember a time when I set a stock take goal for team. I motivated the group to complete the project an entire day early, resulting in upper management satisfaction. With the help of my boss, we were able to reward the entire team with pizza. It felt great being able to report strong productivity on behalf of my team, and having the ability to come back to them with a reward."
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Anonymous Answer
"I have always been a very supportive team member. I take the time to remember to say thank you and when needed, show appreciation with a small gift. I also don't take myself too seriously and believe you can work hard with a smile on your face. In busy times I make sure I am available to be called upon for help and step in to get the job done."
Rachelle's Reply
You sound like a lovely person to work alongside! Very strong answer.
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Anonymous Answer
"I am working on P6 scheduling in my office because no one else knows how to do it here. I have provided our PMs with easy access to someone who can do their scheduling by allowing them face to face contact. I created the P6 schedule for one of the jobs we are working on now and was asked to do another one when the new refinery job was awarded to us."
Rachelle's Reply
Very good!
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Anonymous Answer
"I have helped my team by being proactive in the training and operation of equipment. Later I was made a leader of training for new hires that need specific help within my field."
Rachelle's Reply
This is a great answer because it shows the interviewer that you have gained promotion, and an increase in responsibilities, based on your proactive approach.
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14.
14.
What are your weaknesses?
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OUR COACH SAYS
Even though the recruiters at Boeing are looking for excellence, they know you're not perfect. To successfully answer this question, you will need to be strategic! First, think of an area where you can improve. For example, maybe you could do a better job of taking the initiative to solve problems before they become an issue. Even though it may feel vulnerable to share a weakness, your self-awareness is a strength! Your insight that you know you need to grow in this area shows the interviewer that you know you have room for improvement and that you have a desire to grow. Now, think about how you can explain what you're doing to improve. Don't be hard on yourself! You can refine if you work at it! Show that you are proactive in growing and learning from your weaknesses!
Example #1
"I tend to be a perfectionist, which means I can often get caught up in the details and get behind on deadlines. I am working on creating a better infrastructure for my days, setting reasonable goals and planning. This method has helped me to manage my time and not lose time striving for impossible perfection."
Anonymous Answer
"In the past, I have had an issue with time management. I went on a management course where I learned about the Eisenhower matrix. I use this method together with my mobile phone time management app to improve my time management."
Lauren's Reply
Great response! Your experience with training courses makes you a stand out candidate. All the trainings you have attended should be reflected on your resume. Be ready to name another weakness in the event you are asked in an interview.
Lauren's Reply
"In the past, I struggled with time management. When I notice deficits, I try to better myself through continued education and training. I took a Management course that introduced me to the Eisenhower Matrix, which was very helpful and I use on a daily basis along with a mobile time management app. I took the necessary steps to better that particular weakness."
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Anonymous Answer
"I am very hard on myself. If I mess up or do not do something correctly I will get on myself. I feel this is from when I pushed myself so hard in sports to strive to be as good as I possibly could. I am trying to stop this as I know it is human nature to make mistakes and that if I do make a mistake my colleagues and employers are there to help me."
Rachelle's Reply
It's good that you have shown what you are doing to move away from this weakness.
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Anonymous Answer
"I tell bad jokes when I'm nervous.
I have gone through phrases of being too self-critical and a bit sarcastic, this I've realized doesn't help me with my confidence or the people around me. And now value an optimistic outlook and have surprised myself on what I can do, but at the same time still work hard not to be complacent and strive for perfectionism but not necessarily reaching it."
Kristine's Reply
Good answer! The interviewer will appreciate your honesty and explanation of how you have worked to improve yourself. I reworded your response to assist with clarity.
Kristine's Reply
"Sometimes I tell sarcastic jokes when I'm feeling nervous or self-critical. However, I've realized this reaction doesn't help my confidence or the confidence of the people around me. Now I value an optimistic outlook and have been surprised by the difference it makes to respond with optimism instead of sarcasm. It's helped me achieve more goals."
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15.
15.
How do you deal with a coworker who is not doing their job?
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OUR COACH SAYS
You may be able to learn a new task and be up and running quickly, but not everyone is the same way. Explain to the interviewer that you understand how everyone is different. Communication can help bring clarity. Give an example where you resolved a miscommunication through addressing the situation by asking questions and being honest.
Example #1
"My coworker was a great salesman but admittedly terrible at the administrative side. He made so many mistakes and didn't seem to care. It bothered me because I take such pride in the quality of my work. I decided to talk with him and found out that he wasn't very clear on expectations or how to do some of the basic aspects of the paperwork for each sale. He ended up going to some additional training to get on the same page as the rest of the team."
Anonymous Answer
"We were having problems with running out of disk space on the server, we had about a 2TB drive on the system. One of the lads had built a model consisting of 1/2 million elements for essentially a z stiffener with a point load applied to it.
It should have been solved by hand, standard calculation. He had been there for 2 weeks and he was taking up disk space asking for all the output for his FE model. So I immediately talked through the problem with him. It was clear he really didn't have a stressing background although he seemed to know his way around patran although he wasnt trained in stress engineering. After discussing with him he just wanted a job to do, so in the end we had a data inputting job from measuring geometry for hand calcs and he was happy to do that."
Kristine's Reply
Great answer! You show strong communication and problem-solving skills by how you handled this situation with your new coworker. I revised your response a bit for clarity.
Kristine's Reply
"We had a 2TB drive on the system, and we were having problems with running out of disk space on the server. It turned out that one of the lads had built a model consisting of 1/2 million elements for essentially a z stiffener with a point load applied to it. However, it should have been solved by hand using standard calculation. He had been there for two weeks, and he was taking up disk space for his FE model. So I immediately talked through the problem with him. It was clear he didn't have a stress engineering background, although he seemed to know his way around patran. While discussing the situation with him, I learned he was receptive to feedback and open to doing other tasks, so in the end, we found a job for him that was a better fit for his skills. We gave him a data inputting job that involved measuring geometry by hand calcs, and he was happy to do that."
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Anonymous Answer
"I would arrange to have a cup of coffee with them and discuss the issue so that we could get agreement on how to proceed."
Lauren's Reply
Great answer! I added buzz words such as “deescalate” and “neutral [meeting] place” to demonstrate your tact when dealing with tension.
Lauren's Reply
"Verbal communication is the best way to work out dissention or issues in the workplace. I am a big proponent of having coffee with a coworker in order to deescalate any possible tension. Meeting in a neutral place over coffee tends to open people up for difficult conversations. I like talking through issues to reach an agreement or action plan."
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Anonymous Answer
"I am a strong believer in addressing the situation as soon as it is noticed. I would take the person to a quiet room to have a personal conversation and find out what is causing the problem, whether it is work or personal related. I would highlight the impact it has on the rest of the team, and depending on the issue, then work out a strategy to get them motivated again."
Rachelle's Reply
It sounds like you have an approach that offers a professional balance while still being caring and concerned.
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Anonymous Answer
"When a coworker is not doing their job, I try to put myself in their shoes, and I try to see what would I want to get motivated. Then I try to motivate them that way. We all have different ways of thinking and seeing situations. So one person's situation may be different than the other's.
I would try to talk to them see if I can get a feel of why they are not doing what they are doing and then would try to mold the motivation or the help that way. Maybe they just don't understand what they are doing, or maybe they have family issues."
Rachelle's Reply
These are all excellent strategies. I have reworded slightly for the sake of brevity. Also important to note is the overuse of the word 'try' which you may want to watch during your real life interviews.
Rachelle's Reply
"When a coworker is not doing their job I will put myself in their shoes to see what could motivate them. Then, I use that as my approach. We all see situations differently, so it's important to get to know that person's viewpoint. I would talk to this person and get a feel of why they are not doing their work. Maybe they don't understand the task, or they are struggling with family issues."
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Anonymous Answer
"If I'm working in a team with someone who is not doing their job, my first thought is to help them. I would be forward and open with the person and explain how this is important to the group and me."
Rachelle's Reply
It seems you would take an upfront yet well-backed approach, which is a very respectful and professional way to handle situations like this.
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16.
16.
How would you handle a situation where you were presented with new material or a new task but you didn't understand it?
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Show off your active listening skills! When you learn something new, you engage through asking questions and checking for understanding. You can also collaborate with others to discuss and learn from each other. If your manager gives you a new task, make sure you are clear on their expectations. Ask questions!
Example #1
"I was in a training session where the trainer had a thick accent. I asked clarifying questions, and I compared notes with another friend who participated in the training session. It was important to me that I understood all of the content, so I did my best to cover all the bases to check my understanding."
Anonymous Answer
"Recently in studying a computer language module on my HDIP which was online learning, I found quite difficult to grasp a recursion - I asked questions via online forum and found that other students on the course had similar issues, the lecturer responded and gave additional link to engage with the material, other students also contributed in some video sources."
Kristine's Reply
Great answer! The interviewer will be impressed you took the lead in asking questions about the material in your online course. I assisted slightly with wording.
Kristine's Reply
"Recently I was studying a computer language module on my HDIP as part of an online learning course, and I found recursion quite difficult to grasp. So, I asked questions via the online forum and found that other students taking the course had similar issues. The lecturer shared additional links to engage with the material, and other students also shared some video sources."
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Anonymous Answer
"In my last role, I was presented with an excel file which was difficult to understand. I went to see the person who created the file and asked for clarity on what was required from me. This worked."
Lauren's Reply
This is a solid answer. You are demonstrating resourcefulness and eagerness to learn. Awesome job. I made very minor grammatical edits.
Lauren's Reply
"In my last role, I was presented with an Excel file that was difficult to understand. I sought out the person who created the file, and asked for clarification."
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Anonymous Answer
"If I were being shown something, I would take copious notes and ask plenty of questions while the person was there. I would then tackle the task myself and seek clarification if I felt it necessary. If it were new material, I would take the time to read through thoroughly and make sure I 'got it,' again seeking clarification if anything was still unclear."
Rachelle's Reply
You show a strong ability to pay attention and take accountability for your learning. At the same time, a great ability to ask for help if needed.
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Anonymous Answer
"I am definitely not saying I know everything or even pretend to. I am more than willing to ask for help or clarification if I do not understand something. A clear and easy example is when I was moved to payroll, I had never done payroll. I had to be trained and trained a few times on steps. However, I am someone who tries to write down as much as I can to look back at later."
Rachelle's Reply
Another great example. Very good!
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Anonymous Answer
"When I don't understand something, I ask questions and restate my understanding to get confirmation that I got it right. When designing a system, there is no better way than a drawing to clarify obscure points. A whiteboard session is always beneficial."
Rachelle's Reply
Your solutions and approach to a clarification of information are wonderful - good use of helpful resources!
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17.
17.
What steps would you take to make an important decision on the job?
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TOP ANSWERS
OUR COACH SAYS
As an employee, your decisions affect others. It's important to express to the interview team at Boeing that you recognize the weight of your responsibility, whether you are managing a team or leading by example within your organization. Write out the steps that you consider when making an important decision. Prepare yourself by thinking of examples of when you were faced with a difficult decision.
Example #1
"Whenever I am making an important decision, I question how the company will benefit. I also check to make sure the decision is in line with the company's values. It's important to consider how the decision will impact the company. I take steps to address these factors before I decide what needs to happen next."
Anonymous Answer
"When making an important decision, its important to get buy-in. Engage others in the know whether they would agree with the decision. I would consider the possible consequences, risks and value to the project ultimately to the company.
So before making a decision, mitigate risks where possible, communicate with others involved, get buy-in and have a plan in place for possible outcomes - have a plan B."
Kristine's Reply
Great response! You show you would approach the decision carefully and you value the input of others. I reworded your answers slightly for clarity.
Kristine's Reply
"When making an important decision, it's important to get buy-in. I would engage others to know whether they would agree with the decision. I would also consider the possible consequences, risks, and value to the company. So before making a decision, I would mitigate risks where possible, communicate with others involved, get buy-in, and have a plan in place for possible outcomes, including a plan B."
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Anonymous Answer
"In my last role, I had to make a decision as to whether to keep an employee. I was careful to ensure that I understood the context about the decision. I consulted those who would be affected by the decision to determine the most likely consequences. I then made the decision which was to terminate and recruit a new person. This went down well with the team and my boss."
Lauren's Reply
Great example; you sought several avenues to arrive at a final decision, which demonstrates tact. I would caution the way you explain “[consulting] with those who would be affected.” You don’t want this to be viewed as office gossip or discussing sensitive HR issues with the person’s coworkers versus discussing the situation with other team leaders and managers (which is acceptable).
Lauren's Reply
"There was a time when I need to weigh the pros and cons of terminating an employee. Time and sensitivity was needed to review the implications and arrive at the most logical decision. I explored all possible options, and consulted with proper staff. Ultimately, terminating the employee and hiring a new person was the right decision for staff culture and morale."
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Anonymous Answer
"I would take the time to consider if the decision was appropriate for the business. One occasion in the last year, we had a client who was particularly challenging even before we had signed contracts. They had two members of staff running around trying to get a quote out. In the end, I weighed the pros and cons of working with this client in the future and decided that it would not be cost-effective. Therefore I presented my case to the CEO, and she agreed not to pursue the deal."
Rachelle's Reply
A fantastic example of your ability to think critically and also to look at current behaviors as grounds for future action. It sounds as though you can make very wise decisions on the job.
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Anonymous Answer
"When I make a decision, I think about the impact on the company and the group involved. I make sure that the decision I make provides benefits for the company. For example, when we implemented the Inventory template for accounting, I worked with them to ensure that the product replaced the manual process adequately."
Rachelle's Reply
You give some excellent examples of your work in motion, which any interviewer will appreciate. Good methodology behind your decision making.
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Anonymous Answer
"When I am making an important decision on the job, I think about how it will help or hinder the company. If I believe it will hinder the company, then there is no real decision to make. My job is to help and not harm the company and move them in a better direction toward success."
Rachelle's Reply
These are very insightful questions to ask yourself in the decision making process!
Rachelle's Reply
"When I am making an important decision I will first think about how each action will benefit or hinder the company. If one path hindered the company, I would choose the other option. My job is to help the company move in a better direction, and to be successful."
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Anonymous Answer
"When I'm making an important decision, I think about how it will affect the company. And how others will interpret this decision outside my department. I would research previous topics and most likely try to get feedback before I published anything."
Rachelle's Reply
You exercise good judgment and decision making skills. The fact that you would look to previous situations/topics is also very smart.
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18.
18.
How have you demonstrated leadership ability when you were not in a leadership role?
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OUR COACH SAYS
Before you answer this question, let's break down some of the qualities of a leader. For starters, you lead by example. You are someone with exceptional interpersonal skills. You can communicate clearly, and you listen to the opinions of others. When the team makes a mistake, you are willing to take ownership. You motivate others with your vision and your enthusiasm. Now think of a time when others followed your example.
Example #1
"Last year was difficult because we had a large variety of shifts in our leadership team. Even though I wasn't managing my team, I motivated others by showing up every day with a positive attitude and persevering. I coached others on my team as well. My coworkers told me that the work environment felt so much lighter and comfortable when I was around."
Anonymous Answer
"Before taking the load on the h frames I was part of the team, The previous leader was struggling to deal with the extent of the job and communicating and distributing the work. I took on responsibility for a section of the work and helped act as a checker for the other part to share the work load and supported the leader where possible. However he did move on as he decided that type of role wasn't for him so I eventually fell into the role of stress lead."
Kristine's Reply
Great answer! You show you stepped up when your team needed you. I revised your answer for clarity, but it isn't obvious how to improve the first part, so I recommend you try to rework that part so that it's more clear for the interviewer.
Kristine's Reply
"Before I joined a team, the previous leader was struggling to deal with the workload, including communicating and distributing the work. I took responsibility for part of the work and supported the leader where possible, for example, by checking the work of others, essentially serving as quality control. However, the leader eventually decided that type of role wasn't for him and moved on, so I formally accepted the role of stress lead."
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Anonymous Answer
"Early in my career, I was asked to join a team where I was the most junior member. I became the secretary of the team and took the minutes. It was then I realized that I was leading the meeting by asking clarifying questions during the minute-taking process. I was becoming a leader."
Lauren's Reply
This is a fantastic example. I made spelling and grammar revisions and added what your participation did for the group and your confidence as a budding leader.
Lauren's Reply
"Early in my career, I was asked to join a team where I was the most junior member. I became the group’s Secretary and took meeting minutes. I soon realized by asking clarifying questions during the minute-taking process, I became one of the most vocal members. My questions led to more discussion, which made me a stand-out member and group leader. I felt my confidence grow as the senior members embraced my input and performance."
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Anonymous Answer
"Early in my career, I was an enrollment officer for new students. It became clear that previously, there was little communication between my team and the tutors that got allocated to the students. I took it upon myself to instigate a weekly team meeting, after the first, one of the older tutors came up to me and said, "that was one of the best meetings we've had! Quick, to the point and beneficial". I couldn't ask for more!"
Rachelle's Reply
What great feedback to receive right off the bat! This is a perfect example of leadership in action.
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Anonymous Answer
"When I am doing the scheduling for project managers, I do not have a leadership role. They tell me how they want the schedule, and I do it. However, I do it to the best of my ability. If I see something that confuses me, I will stop and bring it up to the PM so that the client will not also be confused and I can explain it to them.
Also, when I did the safety audit for the refinery, I led by example. I was given a task that many thought I could not do in time, and I exceeded expectations."
Rachelle's Reply
Well done! Fantastic examples of displaying leadership, without even being asked.
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Anonymous Answer
"At my previous job, I took on the role of training new hires on our heavy equipment. This was a simple training but required a certificate of completion. Usually, the task was spread out to whoever was available at the time of hire. What I did was create a specific training day where I could devote time to educating all the new hires at the same time, and repeat that process once a month."
Rachelle's Reply
This answer is another strong example of how you are organized and methodical in your work. It seems you are able to take on many tasks and roles with confidence.
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19.
19.
How would you deal with a difficult client?
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OUR COACH SAYS
You want to show the interviewer that you work well with every person even though you recognize there are some folks out there who are quite difficult to please. Share an example that gives some context about the situation and what you did to make the client happy. Remember, there's no need to be negative or share any negative interactions you had with the client. Focus on how you responded graciously and courteously to client complaints.
Example #1
"I recognized that my client had good intentions and wanted what was best for his company. When we interacted, I always took his feedback with a grain of salt knowing. Even though my client was demanding, my job was to support him and comply with our agreed upon expectations. I never took anything personally and stayed professional, even when my client acted harshly."
Anonymous Answer
"It was a potentially delegate situation where we were taking over work from partner with Boeing. But we still had to work with partner as they supported the role with design remotely. However we had to adopt the previous calcs which were not complete so we had to ask some questions and salvage what we could as well as assess and report how much was need to be done to the judge the extent of the job and plan for way forward. The previous partner was perhaps not too forthcoming with information due to not wanting to lose face. So we went through the process of asking the questions as polite as we could but firmly and to systematically go throught work and try not get frustrated or take it personally and still keep a good working relationship as we had to still work the same partner as they were providing design support."
Kristine's Reply
Good answer! Your response makes it evident you displayed respect and courtesy with a difficult client. I revised slightly for clarity.
Kristine's Reply
"We faced a potentially delicate situation when we took over work from a partner with Boeing. While we took over the project, we still had to work with the partner as they supported the project with design remotely. It turned out the calcs the partner provided to us were not complete, so we had to ask them some questions and salvage what we could. We also had to assess and report how much needed to be done and plan for a way forward. The partner was perhaps not too forthcoming with information due to not wanting to lose face. So we asked the questions as polite as we could and made a point not to get frustrated or take it personally and stay focused on maintaining a good working relationship."
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Anonymous Answer
"In my last role, our client was difficult by blaming us for poor delivery performance. I was able to show the client that we were taking their issue seriously by meticulously going through their data. I also went to their site to discuss the matter. We found that the client had made an error with the data. However, because I responded proactively; the client was happy with our approach."
Lauren's Reply
Great example. When answering this question (and questions like this), be sure to round out your response. I added language around what you do in a general sense, then backed it up with an example.
Lauren's Reply
"When dealing with a difficult client, I listen to the grievance and do not take the issue personally. I deescalate issues by being proactive in problem-solving quickly and thoughtfully. I once dealt with a difficult client who was dissatisfied with our delivery performance. I listened to the grievance, and reviewed the data associated with the order. I took it a step further by visiting their site and reviewing the data with the client. Ultimately, it was not my team’s error, and the client was pleased with my approach."
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Anonymous Answer
"Listen and stay calm!. Over the years, I have had my fair share of challenging clients. I have learned that, on the whole, they want to be listened to and be given a clear plan of action. Once the plan of action has been agreed, it is then a case of making sure they are regularly updated. I am not a pushover, and I have learned over the years to 'push back' on a client politely should the situation require it."
Rachelle's Reply
Polite push back is a requirement for nearly any professional in a client-facing role so it's great that you bring this up! Strong response.
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Anonymous Answer
"When I worked in the health and safety division, there were some difficult times because many clients wanted their jobs done as quickly as possible. One time, a client from Iowa did not have the same safety regulations as we did, and did not see the need to abide by them with our employees.
I worked with him and provided him with some variations to our rules that would keep our men safe but also allow the client to feel like we were providing him a different avenue. I knew where and why he was pushing his view but also knew I had an obligation to our men, and by the end, we both were appreciative of this."
Rachelle's Reply
It sounds like you handled this situation with utmost professionalism. As a side bar, be careful to use terms that exclude a particular gender (in this case, you use 'men' a couple of times). When in doubt, saying "they" or "people" etc is always your safest bet in an interview.
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Anonymous Answer
"I stay open to feedback and focus on resolving the issue at hand. I understand some people have demanding expectations, and they need results as soon as possible. I've learned that staying calm is the best way to work under pressure."
Rachelle's Reply
Remaining calm is always a bonus in high-pressure situations! If possible, try adding in an example of a time when you handled a demanding client or even a situation with seemingly unreasonable expectations.
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20.
20.
How would you describe your work ethic?
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OUR COACH SAYS
Before answering this question, let's explore this concept of work ethic. Someone who works hard, applying their values of discipline and creating the best quality while working towards a higher goal is a person with a solid work ethic. Taking it to the next level, you can think about some of the moral principals that drive you. Integrity shows up in the quality of work you offer, your honesty and your reliability.
Teamwork is an ability and a mindset that helps you motivate others and work collaboratively with your co-workers. Your ability to take responsibility and follow through with commitments is another way you can demonstrate your work ethic. Consider using some of these concepts when you discuss this topic with recruiters at Boeing in your interview. Can you think of any other factors that show off the quality and integrity of your work?
Teamwork is an ability and a mindset that helps you motivate others and work collaboratively with your co-workers. Your ability to take responsibility and follow through with commitments is another way you can demonstrate your work ethic. Consider using some of these concepts when you discuss this topic with recruiters at Boeing in your interview. Can you think of any other factors that show off the quality and integrity of your work?
Example #1
"I am a very dedicated and loyal employee. I saw on the Boeing website, and social media platforms that you describe your company as honest, transparent and you go the extra mile for your clients. My work ethic is the same. I am honest, flexible, and come ready to work hard for my employer every day."
Anonymous Answer
"If a job worth doing, its worth doing right. I get job satisfaction from seeing the job through. Being transparent and honest with yourself as well with others is the quickest way to getting the job done right. Its important to be positive however giddy optimism whilst setting a plan is no good, there need to be good assessment on what needs to be done and in order to commit to a schedule you have to honest and realistic, and if this needs to be communicated upwards then so be it, its no good burying your heads in the sand."
Kristine's Reply
Good answer! You communicate many of your values in your response. I condensed the last part of your response to assist with clarity.
Kristine's Reply
"I believe that if a job is worth doing, it's worth doing right. I get satisfaction from seeing a job through to the end. I think that being transparent and honest with myself as well as with others is the best way to get the job done right. One of the ways this plays out on the job is by taking a careful assessment of what needs to be done and coming up with a plan and schedule that is honest and realistic and communicating it with others."
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Anonymous Answer
"I am hard working."
Lauren's Reply
This is your opportunity to reiterate all of the descriptors you’ve mentioned in previous responses!
Lauren's Reply
"I am a hard-working person who loves succeeding with my team. I am a lifelong learner who imparts positivity, team work, and open communication with people around me. I am outcome-driven, and pay close attention to detail when supervising teams to reach goals."
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Anonymous Answer
"I like to work hard with a smile on my face. I am completely trustworthy, fiercely loyal, and dedicated to striving for excellence."
Rachelle's Reply
Wow - these are very strong descriptors on work ethic. Excellent answer!
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Anonymous Answer
"I believe my work ethic is very strong. I have high integrity. I will do all I can to help the client while still keeping our employees safe. I am loyal and dedicated with a will to go the extra mile."
Rachelle's Reply
Wonderful! :)
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Anonymous Answer
"I enjoy learning and problem-solving. Engineering is always fascinating to me, and that drives me. I also like completing tasks and don't like leaving loose ends. I can work on my own but also find a significant benefit in collaboration with other people."
Rachelle's Reply
Very nice overview! From your answer, the interviewer should be able to get a good idea of your approach to work.
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21.
21.
When have you faced an unexpected challenge at work in the past? How did you handle it?
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OUR COACH SAYS
An unexpected circumstance can put a damper on our plans. You may have mapped out how you would like to reach a goal, but when the power goes out, your computer crashes or you accidentally back into a co-worker's car in the office parking lot, life changes your plans. We can't control these unexpected circumstances, but we can monitor our response!
The question asks you to give an example of a time you faced unexpected challenges in the workplace, so try to focus on conflicts between coworkers or technical errors that can affect your progress. We typically recommend emphasizing your response and how you handled the situation, rather than elaborating on the problem itself. Show off your flexibility and how you can adapt to challenges, big and small!
The question asks you to give an example of a time you faced unexpected challenges in the workplace, so try to focus on conflicts between coworkers or technical errors that can affect your progress. We typically recommend emphasizing your response and how you handled the situation, rather than elaborating on the problem itself. Show off your flexibility and how you can adapt to challenges, big and small!
Example #1
"We had an all-systems-down computer crash last week. I handled it by remaining calm, avoiding any speculative behavior, and calling our IT department immediately, asking them to escalate the situation to us. All was well in the end and, although many members in my department were stressed out, I remained calm and collected."
Anonymous Answer
"During VIP conversion, it became apparent there was a mis-communication problem in terms of the positioning of the interior, hence the fundamental assumptions of the layout had to be changed having significant impact on the loading on the aircraft. So I highlighted the error and made sure the lines of the communication were addressed also reported the impact of the delay and how the miscommunication had happened - well lack of control on positioning of ornaments etc. I was initially frustrated but then concentrated efforts on communicating the issue and replanning and ensuring the same error didn't happen again - which required more management control."
Kristine's Reply
Great answer! You explain the situation and focus on your response and decisive handling of it. I reworded slightly for clarity.
Kristine's Reply
"During VIP conversion, it became apparent there was a miscommunication problem in terms of the positioning of the interior. Hence the fundamental assumptions of the layout had to be changed, which had a significant impact on the loading on the aircraft. So, I highlighted the error and made sure to address the lines of the communication. I also reported the impact of the delay and how the miscommunication had happened, such as lack of control over the positioning of ornaments. Instead of focusing on my frustration, I concentrated my efforts on communicating about the issue, replanning, and ensuring the same error didn't happen again, which would require more management control."
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Anonymous Answer
"Our MD left the company suddenly. I was in a new position which he had created. I had to maintain my poise and perform during this difficult period. This was something I managed to do."
Lauren's Reply
This is a very solid response. You explained the situation that occurred, but be sure to answer all parts of the question.
Lauren's Reply
"Our Medical Director left the company abruptly. At the time, I was in a new position the MD created. I had to maintain poise and perform my normal functions in spite of that difficult period. This is a circumstance I managed to handle. I handled my workload by focusing on each task at hand versus the bigger picture of the staff loss."
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Anonymous Answer
"When my supervisor gave me an extra position while still being the health and safety administrator, that was a very unexpected challenge. I handled it by taking it in stride. I worked a schedule out that allowed me to designate the necessary days for each job.
I did certain tasks on Mondays and Tuesdays, and other tasks the other days of the week. I explained my schedule to all employees and coworkers and had a very smooth system going that allowed me to stay focused on each job."
Rachelle's Reply
It sounds like you were very organized and focused during this time. Great response!
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22.
22.
How often do you think of innovations that will improve your work performance?
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OUR COACH SAYS
As a leader in the commercial aviation business, Boeing is always looking to make improvements. Work performance dramatically affects how their machines are manufactured and their clients. If you don't have any ideas right off the bat, take some time to think about ways you have participated in changes that improved work performance or designs you have found useful in the past. Rewards programs, management training programs, and tuition reimbursement are all ways that companies invest in their employees. These types of investments help them to retain their employees and motivate them to push the limits of success. Share what you have learned from your experience.
Example #1
"I genuinely embrace innovation and creativity. For that reason, I am always on the lookout for new and more productive ways to accomplish my goals in the workplace. Recently I incorporated a new electronics recycling plan in our office that has saved a lot of items from going into the landfill, not to mention reduced the clutter in our office."
Anonymous Answer
"I try t think of innovations all the time. I am a practitioner of the continuous improvement method. I persuaded my supervisor of implementing a new layout which reduced time picking from 10 mins to 2 mins."
Lauren's Reply
This is a fantastic response. Your self-improvement work ethic shines, and you provided a concrete methodology and outcome that worked for you.
Lauren's Reply
"I try to think of innovations all the time. I am a practitioner of the Continuous Improvement Method. I convinced my supervisor to implement a new process that reduced pick-up times from 10 minutes to 2 minutes."
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Anonymous Answer
"Constantly, especially in my current job, where we are using cloud-based software to run the business, and this changes daily. In my previous job, I did a 'Business Improvement Techniques' course teaching us about Kaizen and 7S systems. This helped a lot to think about the simple steps to take to make significant changes."
Rachelle's Reply
You provide a very strong example of a time when you took the intricate steps needed to lead your team to success. Well done.
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Anonymous Answer
"I believe that there is always a possibility for improvement no matter how efficient or effective something is. That is how I came up with the idea of shorting the green sheets in the shop. We had a clear process of green sheets working for both the shop and the field, but the field had way more areas on the list that did not pertain to the shop. I brought this up to my boss, and he brought it to his boss, and they allowed me to shorten the list for the shop for a possible new green sheet."
Rachelle's Reply
Exceptional answer, and it's perfect how you so willingly added in an example.
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Anonymous Answer
"I often have ideas on how to improve work performance. Once when our company deployed new software, I made a how-to guide for common operations. I put this file in a shared folder for anybody to access."
Rachelle's Reply
This innovation shows a lot of insight as you knew that others in your company would benefit from your skills and knowledge. Do you have any stats or numbers on how many people accessed and utilized your guide?
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23.
23.
How would you communicate with someone who has a different cultural background?
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OUR COACH SAYS
Show that you are a team player by demonstrating how you have gone above and beyond to support other team members who are different from you. Being perceptive and sensitive to others is critical! Explain that you are accustomed to working in diverse environments and that you can quickly adapt to any different situation in which you are placed.
Example #1
"I have worked with people from all backgrounds and personalities. Whenever I join a new team, I make a point to get to know each person and find ways we can connect. I made a point to help one our new hires feel welcomed by taking them to lunch and letting them know that I am available if they have any questions. I wanted to help make the transition of moving from Saudi Arabia and working at a new place as smooth as possible."
Anonymous Answer
"I have worked in a few different countries, in Germany, I worked with french, german, Spanish and Indians for Americans and with Japanese support remotely. I like to take time to get to know people and where they are from, as I am interested in travel like to find out about other countries. Its always to go for a meal with people from different cultures, particularly since a lot of different cultures are based around food and people feel more comfortable and open up when they around food from home,"
Kristine's Reply
Great response! It's clear you have experience working with diverse cultures, and you thrive in building relationships with people from various cultures. I reworded your answer in places to help with clarity.
Kristine's Reply
"I have worked in a few different countries and developed good work relationships with people from different cultures. In Germany, I worked with French, German, Spanish, and Indian co-workers, as well as with American and Japanese co-workers for remote support. I like to take time to get to know people and where they are from, and I am interested in traveling and finding out about other countries and cultures. I always go out for a meal with people from different cultures, particularly since a lot of different cultures are based around food, and people feel more comfortable. They open up when they are enjoying food from their home countries."
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Anonymous Answer
"I respect people coming from different cultures. I do this by listening carefully and speaking clearly to avoid any miscommunication."
Mary's Reply
I altered some of the wording in your response. I don’t want to imply that you speak clearly and the other person does not (which is not your intent).
Mary's Reply
"I respect people of all cultures and backgrounds. When communicating with someone of a different cultural background, I listen carefully and intently. In return, I try to clearly convey my response to ensure I am adequately handling their needs."
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Anonymous Answer
"I would take the time to learn about the culture show them respect in the same way I would show somebody from my culture respect. For the last five years, I have been working with an Indian company and have had to learn how to 're-word' emails. For example, in the UK, you can be polite in an email, but you can also get to the point quite quickly, and you don't cause offense. Whereas if I email my Indian colleagues, I take a breath and start with a 'softer' introductory sentence or two, this helps a long way to getting a positive response"
Rachelle's Reply
It's wonderful that you have taken the time to learn some of these cultural nuances to improve communication between various groups. Nice answer!
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Anonymous Answer
"I work with people from different cultures, people from India, the Philippines, Fiji, Nepal, to name a few. Together we celebrate our differences and work very well together. We listen to each other and have fun doing so."
Rachelle's Reply
Excellent! Your experience working in a diverse environment will be very valuable to any company, project, and team.
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Anonymous Answer
"I would communicate with them the same way I communicate with anyone. We are all human beings we all deserve respect and empathy. I have no right to tell someone how to live their life. Within our new company, we are a very global based corporation. We have people from all over the world. My trainer for Primavera is actually from Saudi Arabia and he and I go out to lunch whenever I go out to his office because we do not believe that there is anything different between us."
Rachelle's Reply
Excellent, and well supported answer.
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Anonymous Answer
"I try to stay open and compassionate towards people of all backgrounds. I would communicate directly and clearly with someone of different experiences the same way I would communicate with anyone else in a professional setting."
Rachelle's Reply
Great response! In an environment like Boeing, it will be very important to embrace all the wonderful things diversity has to offer.
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Anonymous Answer
"I have a different cultural background than most of my peers, so I practice this type of communication all the time by respecting other cultures and beliefs. I practice active listening, enunciating, speaking clearly, and using complete, not very complicated sentences. As well, some cultural backgrounds have specific sensitivities, so I am careful about my nonverbal communications."
Rachelle's Reply
Wonderful answer! Your response is complete and shows a considerable amount of care when it comes to cultural sensitivity. Bravo!
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24.
24.
When you’re leading or participating on a team, what steps do you take to get team members to contribute ideas?
TIPS TO PREPARE
TOP ANSWERS
OUR COACH SAYS
Share how you participate in group discussions and meetings. Boeing is looking for individuals who are innovative co-creators in change. Give an example that demonstrates how you interact with your team and help others feel supported in sharing their opinions.
Example #1
"I love learning from other team members. It doesn't matter to me whether you are in an entry-level position or you've been working in your role for years, every voice matters. I listen to everyone's opinions and help others to feel comfortable sharing their thoughts in group discussions or when I'm working on a team to solve a problem."
Anonymous Answer
"Its always good to hear from others with ideas, as even if you don't adopt peoples ideas if you take the time to seriously consider peoples ideas and respect their opinions I find people feel more invested in what they doing and more engaged.
I often sit with team members and find often in on a one to one less informal basis brings out the best ideas although if you can get input in a small workgroup better progress is made."
Kristine's Reply
Nice response! You do an excellent job of explaining your approach to getting people to come up with and share their ideas. I assisted with wording for clarity.
Kristine's Reply
"It's always good to hear ideas from other people. Even if you don't adopt other people's ideas, if you take the time to consider their views and show respect for their opinions seriously, I find people feel more invested in what they are doing and are more engaged. I often sit with team members one-on-one or in a small workgroup, and I've found that informal conversations in these settings bring out the best ideas and lead to progress."
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Anonymous Answer
"I stop the meeting in a friendly way and ask the person for their input. I also see the person after the meeting to discuss their contribution to determine what issues if any they have about talking in public."
Lauren's Reply
Great start! Consider reformatting for clarification.
Lauren's Reply
"When I am in a team meeting, I will be friendly and encouraging when asking team members for input and ideas. I also make sure to follow up with employees individually to discuss contributions for those who may be less comfortable sharing their ideas publicly."
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Anonymous Answer
"I believe the best way to encourage people to contribute is to 'shut up' and allow people the space to contribute to ideas. Facilitating on getting the ball rolling is important, but being humble enough to admit you don't have all the answers encourages other contributions. If I felt someone was shy, I would seek them out quietly to make sure they had a chance to participate."
Rachelle's Reply
It seems you have an ability to lead in a way that gives others room to shine :)
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Anonymous Answer
"I believe that more heads are better than one. But I believe that if not allowed in team situations, we can become fixated on one or two ideas when there are way more minds than just those two. I feel that giving every person a chance to speak and never criticizing but embracing their concepts or ideas allows for a better team atmosphere and a cohesive group that is willing to work harder and stronger than a fixated group listening to only a handful of people."
Rachelle's Reply
Giving every person a chance to speak, and never criticizing are both stellar ways to encourage team contribution. Fantastic job :)
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Anonymous Answer
"I found it helpful to have as much team engagement as possible. What we did in my senior design team was have weekly meetings where we kept a google docs page with everyone's tasks and to-do lists. This means there would be no overlapping work, and people can see in real-time what each other team member has accomplished. Each week we would assign a new task, and I believe this encourages people to work towards their goals, so they are not left behind."
Rachelle's Reply
Google Docs is an excellent resource to use when working with multiple parties. It seems you took a smart and productive approach to lead this team. Well done!
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25.
25.
Tell me about a time when you had to work with another team to accomplish a goal.
TIPS TO PREPARE
TOP ANSWERS
OUR COACH SAYS
Boeing is a multi-national corporation with over 100,000 employees. When you work for a company that large, there is no doubt that you will find yourself working with members of different departments. They call this working cross-functionally.
A cross-functional team is a group of people consisting of members with different skills and functions all working together to achieve the same purpose. Find an example from work, school or your volunteer experience. You might have had the opportunity to work with individuals representing different organizations to plan an event or serve in the community. Explain the situation and share how you contributed to the project. Walk the interviewer through the steps you and the rest of the team took to accomplish the goal.
A cross-functional team is a group of people consisting of members with different skills and functions all working together to achieve the same purpose. Find an example from work, school or your volunteer experience. You might have had the opportunity to work with individuals representing different organizations to plan an event or serve in the community. Explain the situation and share how you contributed to the project. Walk the interviewer through the steps you and the rest of the team took to accomplish the goal.
Example #1
"I have spent many years working in a cross-functional setting, mainly with the HR department and the Payroll department. Clear communication is key when collaborating cross-functionally. Clarity in expectations is of huge importance."
Anonymous Answer
"As stress lead for fuel tank on Q400, I worked with closely with systems. Fuel systems, electronic and aero.
It's important to understand motivations of different departments, Also that there needs to be balance struck as often have conflicting drivers. However its important to communicate the impact of certain changes and importance of key characteristics - for example system pressure. pipe runs and attachments."
Kristine's Reply
Good answer! You show you have experience working with other teams and have learned how to work well with them. It seems you want to show you have experience working with other teams in your introduction and then show what you learned through that experience. I assisted with wording to tie the two parts of your answer together.
Kristine's Reply
"As the stress lead for a fuel tank on Q400, I worked cross-functionally with fuel systems, electronic, and aero closely. Through that experience, I learned that for cross-functional teams to be successful, you need to understand the motivations of different departments and to find a balance amongst the conflicting drivers. It's also important to communicate the impact of key changes and the importance of critical characteristics - for example, system pressure, pipe runs, and attachments."
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Anonymous Answer
"I was in charge of the production and logistics unit. The Projects team needed my departments' services to get work to their client. I worked with the Project Manager and his deputy to ensure that the orders were dispatched on time."
Mary's Reply
Great job on providing a specific scenario. Make sure to include specific actions, and the result or outcome. See below.
Mary's Reply
"When I was working at _____ and in charge of the production and logistics unit, I was asked to partner with the Projects department in order to fulfill a client request. I communicated closely with the Project Manager, as well as his deputy, and ensured that all orders were dispatched on time. The request was met timely and the client was satisfied."
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Anonymous Answer
"Several times in my current job, we have had to work with 3rd party contractors to build integrations between 2 systems. This has taken careful planning and communication to reach the final build."
Rachelle's Reply
I would recommend fleshing this out a bit further in an actual interview; however, this is a fantastic start.
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Anonymous Answer
"I have worked with many different teams throughout my time in my current role. I work closely with the HR department and payroll department to make sure employees are being entered correctly and promptly for federal regulations.
It is very important to have a clear understanding between the two teams, I believe. I also work closely with PMs and the health and safety department to make sure all employees are up to date on training and certifications so they can work in the field for the PMs."
Rachelle's Reply
Your answer is very detailed and will be super helpful to the interviewer. Nice work!
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