Have you received training on how to handle an in-flight emergency?
"Cabin crew have to go through safety training every year. But it's more than just once a year. Before each flight, they're questioned on procedures to make sure they know exactly what to do should they need to put their training into practice." All that training begins in the rig, Virgin Atlantic's training facility. Share any prior experience you've had in this regard. But more importantly, emphasize the value you placed on that training, what you learned and retained from it, and how you put it into practice every day. Assure the interviewer that you possess the emotional intelligence to remain calm and confident in your ability to handle an emergency situation in a professional manner. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed which could be relevant or helpful.
"In my role with Company ABC, I received over 100 hours of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency situation."
"As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital. I am confident in my ability to react professionally and appropriately in an emergency situation, and I look forward to taking the in-flight training with Virgin Atlantic."
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Anonymous Answer
Unfortunately no but that doesn’t mean I have no experience regarding emergency training. I recently had a bomb scare at work and had to enter into a massive evacuation process area for the airport. High-pressure situations are where I can come alive. My husband calls it you enter crisis mode where you make rescissions based on fact and procedure as opposed to emotion. It’s one of my best natural instincts.
Jaymie's Feedback
The interviewer wants to know that you can remain calm under pressure and follow a process for this type of situation. It sounds like you're able to do both with a little training. Great job!
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