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Target Interview
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30 Questions and Answers by Jordan Henry

Updated July 6th, 2018 | Jordan Henry is a resume specialist with additional experience in career development and cover letter writing.
Question 1 of 30
How can I trust you not to steal?
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How to Answer
This one should be easy! Tell the interviewer that you are a trustworthy, honest worker with a great track-record.
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Top 30 Target Interview Questions with Full Content
1.
How can I trust you not to steal?
This one should be easy! Tell the interviewer that you are a trustworthy, honest worker with a great track-record.

Jordan's Answer #1
"I can't imagine ever stealing, especially from my workplace! I know that being a member of a team means being trustworthy and honest, and I would never take advantage of my coworkers by taking merchandise that doesn't belong to me. I'm excited about working at Target and would never do something to jeopardize my job!"
Jordan's Answer #2
"At a previous job, I actually witnessed a coworker trying to steal merchandise from the store. It made me so upset, and I knew the right thing to do was to immediately tell my manager what I had seen."
2.
Do you have any friends or relatives that work at Target?
There's no right or wrong answer here -- just be honest with the interviewer! If you have had a friend or relative who works or worked at Target, let the interviewer know what a positive experience they had and that they have wonderful things to say about their time at Target. If you don't know anyone who's worked at Target, that's okay, too! You can talk about some of your experience as a Target customer instead, or describe your impression of the Target team-members you've encountered as a shopper.

Jordan's Answer #1
"My sister was a part-time worker at Target during her senior year of high school, and she loved it! She always came home from work with stories about her coworkers and customers, and she seemed really excited about all of the great experience she was getting."
Jordan's Answer #2
"I don't know anyone who has worked at Target, but I've been a dedicated Target shopper for years! I love that it's a one-stop shop for everything I need from fashion to gift-giving. I've always been impressed with the Target employees I've spoken to -- they always have cheerful, helpful attitudes."
3.
Why should we not hire you?
Don't give the interviewer a reason not to hire you! Tell them that you're excited about being a member of the Target family; that you love the product, mission, and aesthetic of the Target brand; and that you are a customer-focused worker who would be a great team-member. Confidently tell the interviewer that there is no reason not to hire you!

Jordan's Answer #1
"I think I would be an excellent member of the Target family! I love meeting new people and helping them find what they're looking for, and I'm excited about the opportunity to work on a team. Target is a wonderful organization: I've always loved being a Target customer, and I would love to transition to a Target employee!"
Jordan's Answer #2
"My job experience has really prepared me to be an excellent addition to the Target team. Over the last several years, I've honed my organization and and strategy skills, as well as my interpersonal skills -- all of the things that make a great Target team-member. As you can see from my employment record, once I find a great job, I stay at the company for the long-haul. Target is a company whose mission, goals, and aesthetic I stand behind."
4.
Where do you see yourself in five years?
The interviewer wants to know that they are making an investment and that you want to be part of the Target family for the long-term. If you're a student, let the interviewer know about your plans during school and after graduation. Describe your ambitions, education and career goals, and what you want your life to be like in five years. Think about how your career at Target can help you meet your goals. If you're not a student, share some of your goals and maybe some of your previous work experience. Chart a course for your future that includes career advancement with Target -- maybe even describe how you plan to advance in the company and receive potential promotions!

Jordan's Answer #1
"As I work on my degree in Business, I believe experience at Target at any level would prepare me for success in my future. I really appreciate the way that Target has always run their business, and I'm inspired by the different ways I could put what I'm learning in the classroom into action as a member of the Target team. In five years, once my degree is completed, I'm hopeful that I will have proved myself to be a hard, dedicated worker who wants to learn -- and that I'll be prepared to move up in the company."
Jordan's Answer #2
"I've spent the last couple of decades as a stay-at-home-mom, and I would be so thrilled to rejoin the workforce as a team-member at Target. Wrangling kids and their various, complicated schedules has really honed my organizational skills, which I believe sets me up for success in the retail world. In five years, I would love to be in some kind of leadership role. I love managing people, discovering what they're best at, and setting them up for success as well -- that's probably the mom in me! I hope to prove my merits as a leader at Target so that in five years, I've proven I can handle the responsibilities of being a team leader or a manager."
5.
How well do you handle customer complaints?
In a retail situation like a job at Target, addressing customer complaints with understanding and kindness is an essential part of customer service. The interviewer wants to know that you are comfortable talking to customers and dealing with hard situations. If you have experience in this area, give an example of a way you dealt with a complaint from a customer. If you don't have experience, that's okay -- try to imagine yourself in that situation and describe what you would do.

Jordan's Answer #1
"When I worked at my former retail job, we often had customers who were upset or dissatisfied with corporate policy or garment construction -- that's just part of working retail! It was hard to deal with upset customers at first, but then I started to understand that most of the time, angry customers have good intentions when they have a complaint like that. I always try to listen to and repeat the complaint so I know I understand it, and then take any steps I can to fix the problem. If I can't fix the problem, then I worked with my manager to come up with a solution that made the customer happy. I believe there's always a way to make a bad situation better, even if the mistake can't be totally undone."
Jordan's Answer #2
"I think one of my best qualities is being a good listener, and that's what I would try to do with a customer who had a complaint. Part of being a good listener is making eye contact, smiling, and paying attention to the customer's body language. I would make sure the customer knows that I hear their complaint and understand why they're upset, and I would apologize for any trouble they're having with our products. And I'd always make sure to offer to correct any mistakes that were made or try my best to fix the problem."
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