MockQuestions MockQuestions
Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Target Interview
Questions

30 Questions and Answers by Jordan Henry

Updated July 6th, 2018 | Jordan Henry is a resume specialist with additional experience in career development and cover letter writing.
Question 1 of 30
How can I trust you not to steal?
View Answers
How to Answer
This one should be easy! Tell the interviewer that you are a trustworthy, honest worker with a great track-record.
30 Target Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
  1. How can I trust you not to steal?
  2. Do you have any friends or relatives that work at Target?
  3. Why should we not hire you?
  4. Where do you see yourself in five years?
  5. How well do you handle customer complaints?
  6. Have you ever called off from work before?
  7. Why do you think you will like working at Target?
  8. Have you ever helped someone else achieve their goal or better themselves? If so, how?
  9. Do you need a job at Target, or are you just working for fun?
  10. Describe an instance when you did not have enough time to complete all assigned tasks. How did you prioritize?
  11. Name your three best qualities.
  12. How would you deal with an angry customer while you were busy completing tasks?
  13. What would you do if a coworker asked you to help them steal?
  14. Do you prefer working in a team environment or alone?
  15. What are some of your weaknesses?
  16. How would your references describe you?
  17. Tell me about a time you had to be a leader. What was the outcome?
  18. How do you expect to make a difference at Target?
  19. Why do you feel you will be better suited for this job than the other applicants?
  20. How often are you late for your responsibilities, such as school or work?
  21. Tell me about a time you went above and beyond for a customer.
  22. Tell me about your experience working in retail.
  23. What is your best personal trait?
  24. Would you say you are a sociable person?
  25. Describe a time when you disliked company rules in a previous job.
  26. What do you know about Target?
  27. Have you ever goofed off, played pranks, or planned surprises in the classroom or in past jobs?
  28. When was the last time you contributed to a team effort, and what was your role?
  29. How would you handle an unruly customer?
  30. Have you ever been faced with enforcing a company policy that you did not agree with? How did you handle it?
Suggested
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Manager
Retail Buyer
Cashier
Assistant Manager
Sales
15 Target Answer Examples
1.
How can I trust you not to steal?
This one should be easy! Tell the interviewer that you are a trustworthy, honest worker with a great track-record.

Jordan's Answer #1
"I can't imagine ever stealing, especially from my workplace! I know that being a member of a team means being trustworthy and honest, and I would never take advantage of my coworkers by taking merchandise that doesn't belong to me. I'm excited about working at Target and would never do something to jeopardize my job!"
Jordan's Answer #2
"At a previous job, I actually witnessed a coworker trying to steal merchandise from the store. It made me so upset, and I knew the right thing to do was to immediately tell my manager what I had seen."
2.
Do you have any friends or relatives that work at Target?
There's no right or wrong answer here -- just be honest with the interviewer! If you have had a friend or relative who works or worked at Target, let the interviewer know what a positive experience they had and that they have wonderful things to say about their time at Target. If you don't know anyone who's worked at Target, that's okay, too! You can talk about some of your experience as a Target customer instead, or describe your impression of the Target team-members you've encountered as a shopper.

Jordan's Answer #1
"My sister was a part-time worker at Target during her senior year of high school, and she loved it! She always came home from work with stories about her coworkers and customers, and she seemed really excited about all of the great experience she was getting."
Jordan's Answer #2
"I don't know anyone who has worked at Target, but I've been a dedicated Target shopper for years! I love that it's a one-stop shop for everything I need from fashion to gift-giving. I've always been impressed with the Target employees I've spoken to -- they always have cheerful, helpful attitudes."
3.
Why should we not hire you?
Don't give the interviewer a reason not to hire you! Tell them that you're excited about being a member of the Target family; that you love the product, mission, and aesthetic of the Target brand; and that you are a customer-focused worker who would be a great team-member. Confidently tell the interviewer that there is no reason not to hire you!

Jordan's Answer #1
"I think I would be an excellent member of the Target family! I love meeting new people and helping them find what they're looking for, and I'm excited about the opportunity to work on a team. Target is a wonderful organization: I've always loved being a Target customer, and I would love to transition to a Target employee!"
Jordan's Answer #2
"My job experience has really prepared me to be an excellent addition to the Target team. Over the last several years, I've honed my organization and and strategy skills, as well as my interpersonal skills -- all of the things that make a great Target team-member. As you can see from my employment record, once I find a great job, I stay at the company for the long-haul. Target is a company whose mission, goals, and aesthetic I stand behind."
4.
Where do you see yourself in five years?
The interviewer wants to know that they are making an investment and that you want to be part of the Target family for the long-term. If you're a student, let the interviewer know about your plans during school and after graduation. Describe your ambitions, education and career goals, and what you want your life to be like in five years. Think about how your career at Target can help you meet your goals. If you're not a student, share some of your goals and maybe some of your previous work experience. Chart a course for your future that includes career advancement with Target -- maybe even describe how you plan to advance in the company and receive potential promotions!

Jordan's Answer #1
"As I work on my degree in Business, I believe experience at Target at any level would prepare me for success in my future. I really appreciate the way that Target has always run their business, and I'm inspired by the different ways I could put what I'm learning in the classroom into action as a member of the Target team. In five years, once my degree is completed, I'm hopeful that I will have proved myself to be a hard, dedicated worker who wants to learn -- and that I'll be prepared to move up in the company."
Jordan's Answer #2
"I've spent the last couple of decades as a stay-at-home-mom, and I would be so thrilled to rejoin the workforce as a team-member at Target. Wrangling kids and their various, complicated schedules has really honed my organizational skills, which I believe sets me up for success in the retail world. In five years, I would love to be in some kind of leadership role. I love managing people, discovering what they're best at, and setting them up for success as well -- that's probably the mom in me! I hope to prove my merits as a leader at Target so that in five years, I've proven I can handle the responsibilities of being a team leader or a manager."
5.
How well do you handle customer complaints?
In a retail situation like a job at Target, addressing customer complaints with understanding and kindness is an essential part of customer service. The interviewer wants to know that you are comfortable talking to customers and dealing with hard situations. If you have experience in this area, give an example of a way you dealt with a complaint from a customer. If you don't have experience, that's okay -- try to imagine yourself in that situation and describe what you would do.

Jordan's Answer #1
"When I worked at my former retail job, we often had customers who were upset or dissatisfied with corporate policy or garment construction -- that's just part of working retail! It was hard to deal with upset customers at first, but then I started to understand that most of the time, angry customers have good intentions when they have a complaint like that. I always try to listen to and repeat the complaint so I know I understand it, and then take any steps I can to fix the problem. If I can't fix the problem, then I worked with my manager to come up with a solution that made the customer happy. I believe there's always a way to make a bad situation better, even if the mistake can't be totally undone."
Jordan's Answer #2
"I think one of my best qualities is being a good listener, and that's what I would try to do with a customer who had a complaint. Part of being a good listener is making eye contact, smiling, and paying attention to the customer's body language. I would make sure the customer knows that I hear their complaint and understand why they're upset, and I would apologize for any trouble they're having with our products. And I'd always make sure to offer to correct any mistakes that were made or try my best to fix the problem."
6.
Have you ever called off from work before?
Being a member of a team means being reliable and consistent, and working at Target is no exception. Make sure the interviewer knows that you respect your coworkers and managers enough to always show up for your assigned shifts. Of course, emergencies and illness happen from time to time; you can be honest about a time you had to miss a shift and that you followed all of the protocol for calling off of work.

Jordan's Answer #1
"I know that my coworkers and managers rely on every team-member to show up for their shifts on time and prepared to work -- if one person doesn't show up for their shift, that means everyone else has to work harder! I've never skipped work without a good reason, and I always make sure to call in with plenty of advance notice so that my managers and coworkers are prepared to cover the shift."
Jordan's Answer #2
"Luckily, I've only ever had to call into work twice -- I had a terrible case of the flu last year and couldn't make it into work for two shifts in one week. I felt so bad about missing the shifts, but I didn't want to spread my germs to my coworkers and customers. As soon as I got home from the doctor, I followed store protocol by emailing my coworkers and letting them know I was ill to see if anyone could cover my shift. I was able to get my first shift of the week covered, but no one was available to cover my second shift. I immediately got in touch with my manager and let her know the situation. I made sure to get a doctor's note that I brought in with me during my next shift."
7.
Why do you think you will like working at Target?
Think about Target's aesthetic, brand, and foundational beliefs: the interviewer wants to know that you can already see how you would fit in the Target family. Maybe describe what 'Expect More. Pay Less.' means to you, talk about the things that excite you about the Target brand, or mention unique things that you would bring to the Target environment.

Jordan's Answer #1
"Something I love about Target is that it's really a one-stop shop for all of the important events in a customer's life -- from finding the perfect little black dress for a date, to planning a family member's baby shower or graduation party. That's what I'm really looking forward to most about the possibility of being a Target team-member. It's really special to be a small part of someone's big day!"
Jordan's Answer #2
"Having been a Target customer for so many years, it's easy to see that the employees love being a part of the Target team, so I'm definitely excited by that. But the thing that makes me most excited is knowing that if I worked at Target, I would be part of an organization that is committed to the community. It's important to me to work for an organization that makes a positive impact on the world, and I know that's what I would have if I worked at Target."
8.
Have you ever helped someone else achieve their goal or better themselves? If so, how?
Working as a Target team-member will frequently involve helping your coworkers complete tasks and achieve their goals. Employers want to know that you exhibit selflessness and are eager to accomplish goals as a team. Think about the times you have helped a friend or coworker achieve a goal. You may have run a few miles with them each day in preparation for a 10k. Maybe you offered to watch your friend's kids for an evening so she and her partner could have a date night out. Give a brief description of the scenario and mention the outcome for your friend or coworker.

Jordan's Answer #1
"My senior year of college, my roommate was having a tough time getting ready for a huge mid-term exam. She really needed help, so we stayed up late every night for a week, writing essay answers and reviewing flashcards. While we worked together, she became less stressed out about the test and felt more confident about how she would do. She ended up getting a better grade than she hoped for, and we went out that weekend and celebrated her accomplishment."
Jordan's Answer #2
"My coworker was recently up for a huge promotion at work, and he really felt like he needed help preparing. I helped him look over and make changes to his resume, and we set up a mock-interview so we could run through questions he may be asked. Even though he didn't end up getting the promotion, he was really grateful -- he said he felt more confident about applying for promotions and new jobs in the future."
9.
Do you need a job at Target, or are you just working for fun?
It may be that you need a job at Target to supplement your income, gain job experience, or because you see a long-term future for yourself at the company. It's also great if you're just looking for a fun way to earn some extra cash! Either way, be sure to let the interviewer know that you're excited about bringing your fun, cheerful attitude to work with you at Target.

Jordan's Answer #1
"Now that my kids are both school-aged, I'm finally free to start helping my partner by getting a part-time job. The extra income will be great, and I'm really excited about working on a team at a store I really love! I'm hoping that as my kids get older, I'll have even more time to work on the Target team."
Jordan's Answer #2
"This is the first summer I'm able to work a job between semesters at school, and I'm so excited about the chance to work at Target! While I don't have much job experience, I'm a hard worker and team member, and I know the experience at Target will be a great start to my employment record. I can't imagine a more fun way to get job experience!"
10.
Describe an instance when you did not have enough time to complete all assigned tasks. How did you prioritize?
Target team-members will likely have various tasks throughout their shift, from cleaning and organizing to cart attending to guest services. The store may be especially busy some days, or unexpected tasks may come up that shift your focus and priorities. Let the interviewer know that you are organized and adaptable, that you generally complete every task you're assigned, and explain your game-plan when you aren't able to complete a set of tasks.

Jordan's Answer #1
"One of my greatest gifts is an eye for efficiency and strategy: if I'm assigned six different tasks that I must complete by the end of a shift, I can quickly organize them in my head based on what the highest priority or goal is for the day. One of my biggest pet peeves is when I'm unable to finish what I start! If I'm getting near the end of my shift and know I may not be able to complete everything on my list, I first complete whatever the highest priority task is. Then, if other leftover tasks are equally important, I follow up with my manager well before my shift is over and let him or her know where I am in my tasks and ask if there's one task I should prioritize and finish before I leave for the day."
Jordan's Answer #2
"One of the things I love most about working in the retail industry is the fast pace and varied responsibilities from day to day. I enjoy having a plan and timetable that will help me complete my tasks, and I love finding the most efficient way to complete a task. Sometimes, though, there just aren't enough hours in a shift to finish everything because the store gets busy or we have a time-consuming customer. In that case, I prioritize what I need to finish up before my next shift so I can set my fellow team-members up for success. I know that customer service is always the most important thing, so I focus on that first; then, I try to complete any tasks I began but couldn't complete, starting with the most complicated. I don't want the team-member who comes after me to have to sort out a mess!"
11.
Name your three best qualities.
Think about the things that managers, coworkers, and friends have repeatedly commended you for. You can include non-work examples, too . Being a team-member at Target isn't just about accomplishing tasks; the interviewer also wants to get a sense of your personality and passions!

Jordan's Answer #1
"During my exit interview from my internship last year, I actually asked my manager this question! She told me that she really appreciated my timeliness, my willingness to help my coworkers on their projects, and my cheerful attitude. Those are qualities that I consistently try to strengthen, so it was great to hear that I'm accomplishing that goal!"
Jordan's Answer #2
"In many of my previous jobs, my coworkers and managers have told me I'm tenacious and ambitious -- when I want something or set a goal, I work as hard as possible to achieve it. I'm also very disciplined; I like to come up with a strategy to accomplish tasks efficiently and purposefully. At the same time, I'm really fun to be around! I can goof off and blow off steam (when it's appropriate, of course) and still manage to finish my work on time."
12.
How would you deal with an angry customer while you were busy completing tasks?
In a retail position at Target, customers are always the priority. Be sure to tell the interviewer that you know positive customer-interactions are the most important part of your job and describe how you would handle a frustrated customer. The interviewer wants to hear that customers come before other tasks. Be sure to mention that once you have the customer on their way you would go back to working on your task.

Jordan's Answer #1
"Retail work is all about making customers happy, so I would immediately stop what I was doing and listen to the customer. They just want to know their complaints and frustrations are being heard like the rest of us, so I would be sure to ask questions, make eye-contact, and repeat information back to the customer so they know I'm really listening. If I couldn't immediately solve the customer's problem, I would work with another team-member or manager to make sure the customer leaves the store feeling happy -- and with a positive story to tell their friends about shopping at Target."
Jordan's Answer #2
"I love the challenge of changing a bad experience into a good one, so frustrated and angry customers don't bother me at all. Tasks can always wait; the customer's experience is the most important thing, so I would stop what I was doing and focus on the customer. Most of the time, angry customers are more upset because they've been treated badly in the past -- they really just need to know that their frustrations are heard and understand that I'll do everything I can to fix the problem. I make it my personal mission to make an angry customer laugh or crack a smile before they leave the store."
13.
What would you do if a coworker asked you to help them steal?
This one should be obvious: an interviewer from a retail job like Target, or any company in general, wants to hear that you won't be involved in unethical situations like stealing. Show the interviewer that you are an ethical, responsible person. It should be obvious that it's never appropriate to be involved in stealing merchandise from the store.

Jordan's Answer #1
"I would never steal from any store, especially my place of work! If a coworker asked me to help them steal, I would absolutely refuse and tell them that I would take the matter directly to my manager -- that's just the right thing to do."
Jordan's Answer #2
"I once had a coworker who asked me to help them steal, and it was so uncomfortable! I would never steal something for any reason, so it was easy to say no to him. Even though it was hard to tell my manager and know that my coworker would probably get fired, I had to do the right thing."
14.
Do you prefer working in a team environment or alone?
At Target stores, you and your coworkers will work as a team to ensure customer satisfaction. Describe your experience working on a team and whether or not it was a positive experience. If you enjoy teamwork, let them know what you love about it. If you enjoy solitary work, think about how you could translate your independent work into a team environment.

Jordan's Answer #1
"Though I enjoy working on individual, independent tasks, I'm really energized by the dynamics of tackling a project with a team. Everyone brings different skills and interests to the table, and I love being on a team where everyone gets to really shine!"
Jordan's Answer #2
"I love working as a team in my free time -- house projects with my partner, playing on a pick-up softball team; however, in my job experience so far, I haven't had as many opportunities to work with team-members. That's one of the things I'm really missing at my current company, and I would love to go to work knowing I was a member of a team."
15.
What are some of your weaknesses?
We all have things we can improve about ourselves, so don't be afraid to share them. Consider describing some weaknesses that are non-essential to the job you're applying for at Target, weaknesses that you are actively trying to address, or try identifying the flip-side of one of your strengths. The interviewer will likely take note of these things and may even provide you with additional training or mentoring in these areas to help you excel. The interviewer wants to hear that your weaknesses are not critical for the job you are applying to.

Jordan's Answer #1
"I love solving problems, but when something is really tricky I sometimes forget to ask for help. I know being a member on a team, especially a new team-member, sometimes means admitting that I don't know the answer and asking for help when I need it."
Jordan's Answer #2
"Meeting new people is one of my favorite things about my current customer-service job, but I know I have a tendency to get so excited about connecting with a customer that I sometimes forget to focus on other aspects of retail work, like organizing. Recently, I've been focusing on improving my multi-tasking abilities so that I can focus on customers' needs while paying attention to the work environment as well."
View All 30 Target Questions and Answers
Sign up to access our library of 50,000+ Q&As,
plus coaches for one-on-one support, so you can interview more confidently.
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Manager
Retail Buyer
Cashier
Assistant Manager
Sales
Disclaimer
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.