Do you have any friends or relatives that work at Target?
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Be candid with the interviewer. Simply share if you have any relatives who work for Target as well as what store or office location they work for. If you have any close friends who work for the company, be sure to mention this as well! Finally, tell the interviewer that these people really enjoy working at Target and have only told you wonderful things about the company.
The interviewer is hoping to hear that there is no reason to not hire you! Simply tell the interviewer that you would be a great employee, and confidently share that there is no reason to not hire you! You might wrap it up by sharing that you are customer focused, have a proven employment record, and you really love Target!
The interviewer hopes to hear that you will stay with the company long-term.
If you are a student, tell the interviewer that you plan to stay at Target through graduation, and then share what career or further education you hope to be pursuing at that five-year mark. If Target offers careers in your field, such as management, be sure to mention that you would be open to considering a career in your field at Target if one is available upon graduating.
If you are not a student, no problem! Simply share that you see yourself working at Target! You may even mention that you hope to have received a promotion by the five year mark.
Addressing customer complaints is an essential part of customer service, and the interviewer wants to hear that you are okay talking through a customer's complaint. Start off by telling the interviewer that you do not mind addressing customer complaints, and you recognize that most customers have good intentions when coming forth with a complaint. Tell the interviewer that you take time to listen to everything the customer has to say first to ensure you truly understand what they are upset about. Next, share that you make eye contact with the customer and sincerely apologize to them. Finally, be sure to mention that you offer to correct any mistakes that were made or take the appropriate action to rectify the situation.
Target Corporation (Target) operates Target general merchandise stores with an assortment of general merchandise and food items. During the fiscal year ended January 30, 2010 (fiscal 2009), the Target stores also included a deeper food assortment, including perishables and an offering of dry, dairy and frozen items. In addition, the Company operates SuperTarget stores with a line of food and general merchandise items. Target.com offers an assortment of general merchandise, including various items found in its stores and a complementary assortment, such as extended sizes and colors, sold only online. It operates in two segments: Retail and Credit Card. The Retail segment includes all of its merchandising operations, including its general merchandise and food discount stores in the United States and its integrated online business. The Credit Card segment offers credit to qualified guests through its branded credit cards, the Target Visa and the Target Card (collectively, REDcards).