MockQuestions

UnitedHealth Group Interview Questions

31 Questions and Answers by
Michelle Krebs has over 15 years of experience interviewing and hiring candidates in the health care and medical device industries.

Question 1 of 31

It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

UnitedHealth Group Interview Questions

  1. 1.

    It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

  2. 2.

    We often work with patients and customers who are confused or upset about their medical insurance. Tell me about a time you dealt with an unhappy patient. How did you handle the situation and what was the outcome?

  3. 3.

    At United Health Group, we have many positions where employees work remotely 99% of the time. This is one of those roles. How would you be successful in your home office?

  4. 4.

    Why do you think you will be successful in this role with UnitedHealth Group?

  5. 5.

    Our goal at United Health Group is to delight our patients and customers. Give an example of how you have delighted a customer in your previous role.

  6. 6.

    In order to work for UnitedHealth Group, you must be able to pass a full criminal background check. Do you consent to a full background check?

  7. 7.

    Give an example of a time you disagreed with the direction from your manager. What did you do and what was the outcome?

  8. 8.

    UnitedHealth Group has a diverse workforce. When have you worked amongst a diverse group of people?

  9. 9.

    What do you know about United Health Group so far?

  10. 10.

    Regulations make our industry ever-changing. How do you keep up to date with new laws, rules, or legislation that could impact our business?

  11. 11.

    At UnitedHealth Group, we seek to hire individuals who embrace integrity, which is one of our company's values. Give an example of a time where you demonstrated integrity even when it was very difficult to do so.

  12. 12.

    We want to hire people who can grow within our company. When have you stretched yourself in your current role and done more than what was expected of you?

  13. 13.

    The health insurance industry is very complex. All of our positions require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

  14. 14.

    Tell me about yourself.

  15. 15.

    What part of your healthcare career brings you the most stress?

  16. 16.

    If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

  17. 17.

    If UnitedHealth Group hired you today, what would you accomplish first?

  18. 18.

    Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

  19. 19.

    With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

  20. 20.

    At United Health Group, we believe in continuous feedback. Tell me about a time you received constructive feedback. What did you do after hearing this?

  21. 21.

    What is your greatest weakness?

  22. 22.

    UnitedHealth Group supports a healthy work/life balance for all employees. How do you balance life and work?

  23. 23.

    Do you prefer to work in a team based position or individually?

  24. 24.

    How would you describe your personality?

  25. 25.

    When have you shown a willingness to learn a new method or new approach to solving a problem?

  26. 26.

    UnitedHealth Group seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

  27. 27.

    At UnitedHealth Group we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

  28. 28.

    If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

  29. 29.

    What is your patient care philosophy?

  30. 30.

    At UnitedHealth Group we take pride in our great relationships with clients, vendors, coworkers, and patients. What are strategies you use to develop great relationships with the people you work with?

  31. 31.

    Tell me about your related education and training.