MockQuestions

UnitedHealth Group Mock Interview

To help you prepare for an UnitedHealth Group job interview, here are 35 interview questions and answer examples.

UnitedHealth Group was updated by on March 16th, 2023. Learn more here.

Question 1 of 35

At UnitedHealth Group, we seek to hire individuals who embrace integrity, which is one of our company's values. When have you shown great integrity on the job?

Integrity is critical in all of the work that UnitedHealth Group performs, particularly as it pertains to patient privacy and confidentiality. You will likely be asked a question regarding your integrity or ethical behavior, and it might be framed as situation-based. In this case, the interviewer wants to know that you truly believe in and operate by this value, so be sure to prepare a response that frames your sincerity. If you are providing a specific example from a previous position, then be sure to not share any identifying information or paint a former employer in a negative light.

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35 UnitedHealth Group Interview Questions & Answers

  • Behavioral

    1. At UnitedHealth Group, we seek to hire individuals who embrace integrity, which is one of our company's values. When have you shown great integrity on the job?

  • Behavioral

    2. When have you stretched yourself in your current role and done more than what was expected of you?

  • Behavioral

    3. Working at UnitedHealth Group, there are many emotions that staff can experience in a day. Have your emotions ever been in the way of your productivity on the job?

  • Behavioral

    4. What would you say is your greatest weakness that you would bring to the UnitedHealth Group team?

  • Behavioral

    5. At UnitedHealth Group, we believe in continuous feedback from our member, customers and network of providers. Tell me about a time you received constructive feedback on the job. What did you do after hearing this?

  • Behavioral

    6. If hired at UnitedHealth Group, how can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

  • Behavioral

    7. How would you be able to handle the day-to-day stresses that come with working at UnitedHealth Group?

  • Behavioral

    8. How would you describe the personality that you would bring to the UnitedHealth Group team?

  • Direct

    9. In order to work for UnitedHealth Group, you must be able to pass a full criminal background check. Do you consent to a full background check?

  • Direct

    10. What do you know about UnitedHealth Group and what have you learned so far in this interview?

  • Discovery

    11. UnitedHealth Group supports a healthy work/life balance for all employees. How do you balance life and work?

  • Discovery

    12. What role would you be most comfortable taking on as part of this team at UnitedHealth Group?

  • Discovery

    13. Why do you think you will be successful in this role with UnitedHealth Group?

  • Discovery

    14. At United Health Group, we have many positions where employees work remotely for a majority of the time. This is one of those roles. How would you be successful in your home office if hired for this position?

  • Discovery

    15. If UnitedHealth Group hired you today, what would you want to accomplish first in your initial days on the job?

  • Discovery

    16. Tell me about yourself and the type of person we'd be hiring at UnitedHealth Group.

  • Discovery

    17. UnitedHealth Group has a diverse workforce. Do you have experience working in a culturally diverse environment?

  • Discovery

    18. At UnitedHealth Group, we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

  • Discovery

    19. If you could expand your knowledge and expertise in any part of your field, which would you choose?

  • Discovery

    20. If hired at UnitedHealth Group, would you prefer to work in a team-based position or individually?

  • Discovery

    21. What is your patient care philosophy?

  • Education

    22. How has your education and training prepared you for this role at UnitedHealth Group?

  • Education

    23. Shifting regulations make our industry ever-changing at UnitedHealth Group. How would you keep up to date with new laws, rules, or legislation that could impact our business?

  • Operational

    24. The health insurance industry is very complex. All of our positions at UnitedHealth Group require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

  • Operational

    25. How would you rate the communication skills you would bring to the UnitedHealth Group team?

  • Operational

    26. Why do you think going above and beyond in our work at UnitedHealth Group is important?

  • Operational

    27. Talk about a time where you took an existing process and used your own creativity to make it better. What did you learn in this situation that you can bring to the UnitedHealth Group team?

  • Operational

    28. When have you shown a willingness to learn a new method or new approach to solving a problem?

  • Situational

    29. Have you ever had a time where you disagreed with the direction from your manager? What did you do and what was the outcome?

  • Situational

    30. Tell me about a time you dealt with an unhappy customer, client or patient. How did you handle the situation and what was the outcome?

  • Situational

    31. Think about a difficult boss or colleague you've had during your career. What made them difficult to work with and how did you successfully interact with this person?

  • Situational

    32. Have you ever made a critical mistake while on the job? How did you handle the situation?

  • Situational

    33. UnitedHealth Group seeks to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?

  • Situational

    34. At UnitedHealth Group, we strive to delight our customers. Give an example of a time when you brought joy to a customer in a previous role.

  • Teamwork

    35. At UnitedHealth Group, we take pride in our great relationships with clients, vendors, coworkers, and patients. What are strategies you use to develop great relationships with the people you work with?