MockQuestions MockQuestions
Join

UnitedHealth Group Interview
Questions

31 Questions and Answers Written by Michelle Krebs

Updated on September 28th, 2018 |
Question 1 of 31
UnitedHealth Group has a diverse workforce. When have you worked amongst a diverse group of people?
Click To View Answers
How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
Behavioral
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
Leadership
If you are interviewing for any type of leadership role; ...
Telephone
Most interviews start with a telephone interview. Hiring ...
Tough
Everyone struggles with tough interview questions. Learn ...
View more interview questions
Question 2 of 31
We work with patients and customers who are confused or upset about their medical insurance. Tell me about a time you dealt with an unhappy customer. How did you handle the situation and what was the outcome?
Click To View Answers
How to Answer
Health insurance can be very complex to the average person and the interviewer wants to know if you can handle a person who is very upset. Show that you care about each caller and that you have empathy for that individual. Showcase your problem solving skills and the fact you can handle a high degree of emotion on the phone without getting rattled, still helping the customer, and trying to get them what they need.

Question 3 of 31
Give an example of a time you disagreed with the direction from your manager. What did you do and what was the outcome?
Click To View Answer
How to Answer
The interviewer wants to know that you aren't afraid to disagree with a leader but can be diplomatic in the workplace.

Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain why disagreement is actually a good thing if your company wants to be innovative and push the envelope.

Show that even if you disagree with the final decision they make, you support the direction the team is heading.

Question 4 of 31
Why do you think you will be successful in this role with UnitedHealth Group?
Click To View Answers
How to Answer
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with UnitedHealth Group. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

Question 5 of 31
What is your greatest weakness?
Click To View Answers
How to Answer
Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.

Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

Questions 6 through 31
Upgrade To View All Questions and Answers
Oops! It looks like you aren't a member yet.
Get Access to these questions and more by becoming a member!

Writers for UnitedHealth Group Answers and Questions

Michelle Krebs
Michelle Krebs has over 13 years of experience interviewing and hiring candidates in the health care and medical device industries. With a Bachelor's Degree in Communications and a Master's degree in Management, she is well suited to provide interview training to hiring leaders and coaching to candidates so they can showcase their skills. Michelle is certified by the Society of Human Resource Management and holds LinkedIn Recruiter certification. Join her LinkedIn network at: https://www.linkedin.com/in/michellefridgenkrebs/
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 09/09/2018
Last modified on: 09/28/2018

About Our Interview Questions

Our interview questions are created by writers, almost all of which, have a long history of recruiting and interviewing candidates. They do not necessarily have experience interviewing or working with companies, careers, or schools, in which they may write for on MockQuestions.com. We do, however, strive to match their background and expertise with the appropriate question sets found on our website.

Our careers, companies, industries, and schools may have duplicate interview questions and answers found elsewhere on our website. Specifically, our companies and our graduate school interviews. For these two, we use the industry in which we believe the company most well-represents and the graduate programs, as the basis for the interview questions and answers that generate for each company or school.

The intent of MockQuestions.com is for our users to build confidence for their job interview, by using our thousands of interview questions and answers as they practice and prepare for their interview. We believe, most of our visitors can become more likely to succeed in their job interview with hard-work and practice. We believe, the key to success is for our users to rehearse with our interview questions while using our answer examples as an idea generator for their own interview answers. We strongly want to discourage users from memorizing our answer examples. That is not the purpose of our website.