MockQuestions

UnitedHealth Group Mock Interview

To help you prepare for an UnitedHealth Group job interview, here are 37 interview questions and answer examples.

UnitedHealth Group was updated by on January 31st, 2024. Learn more here.

Question 1 of 37

We seek to hire individuals who embrace integrity, which is one of our company's values. When have you demonstrate integrity on the job?

Integrity is critical in all of the work that UnitedHealth Group performs, particularly as it pertains to patient privacy and confidentiality. Honoring commitments and always taking the ethical high ground with integrity is one of the company's core values and you will be expected to live this value every day as an employee with the company. In posing this question, your interviewer wants to be sure that you will always be honest and ethical in the work you will be doing. They want to hear you discuss a time when you had to show a high degree of integrity. Discuss the mental approach you took to ensure doing the right thing was easy for you.

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37 UnitedHealth Group Interview Questions & Answers

  • Behavioral

    1. We seek to hire individuals who embrace integrity, which is one of our company's values. When have you demonstrate integrity on the job?

  • Behavioral

    2. Have you ever had to go above and beyond the call of duty on the job in the past? What do you think are some ways team members at UnitedHealth Group do this?

  • Behavioral

    3. How would you be able to handle the day-to-day stresses that come with working here?

  • Behavioral

    4. Working at UnitedHealth Group, there are many emotions that staff can experience in a day. Have your emotions ever been in the way of your productivity on the job?

  • Behavioral

    5. How would you describe the personality that you would bring to our team?

  • Behavioral

    6. If hired here, how can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

  • Behavioral

    7. At UnitedHealth Group, we believe in continuous feedback from our members, customers, and network of providers. Tell me about a time you received constructive feedback on the job. What did you do after hearing this?

  • Direct

    8. In order to work here, you must be able to pass a criminal background check. Will you consent to a full background check upon hire?

  • Direct

    9. What do you know about UnitedHealth Group and what have you learned so far in this interview?

  • Discovery

    10. Tell me about yourself.

  • Discovery

    11. Why do you want to work for UnitedHealth Group?

  • Discovery

    12. If you were hired today, what would you want to accomplish first in your initial days on the job?

  • Discovery

    13. W have many positions where employees work remotely for a majority of the time. This is one of those roles. How would you be successful in your home office if hired for this position?

  • Discovery

    14. Why do you think you will be successful in this role?

  • Discovery

    15. What role would you be most comfortable taking on as part of the team here?

  • Discovery

    16. What are your weaknesses?

  • Discovery

    17. Why should we hire you?

  • Discovery

    18. If hired, would you prefer to work individually or in a team-based position?

  • Discovery

    19. Our diverse workforce helps us live our mission to improve care for the members we serve. What experience do you have working in a culturally diverse environment?

  • Discovery

    20. Our company supports a healthy work-life balance for all employees. How do you balance life and work?

  • Discovery

    21. We seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

  • Discovery

    22. If you could expand your knowledge and expertise in any area of your field, which would you choose?

  • Discovery

    23. What is your patient or client care philosophy?

  • Education

    24. How has your education and training prepared you for this role?

  • Education

    25. Shifting regulations make our industry ever-changing. How will you keep up to date with new laws, rules, or legislation that impact your field?

  • Operational

    26. When have you shown a willingness to learn a new method or new approach to solving a problem?

  • Operational

    27. How would you rate the communication skills you would bring to the UnitedHealth Group team?

  • Operational

    28. Why do you think going above and beyond in our work here is important?

  • Operational

    29. The health insurance industry is very complex. All of our positions require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

  • Operational

    30. Talk about a time where you took an existing process and used your own creativity to make it better. What did you learn in this situation that you can bring to the team?

  • Situational

    31. We strive to delight our customers. Give an example of a time when you brought joy to a customer in a previous role.

  • Situational

    32. Have you ever made a critical mistake while on the job? How did you handle the situation and why would this approach be vital here?

  • Situational

    33. Tell me about a time you dealt with an unhappy customer or patient. How did you handle the situation and what was the outcome?

  • Situational

    34. Have you ever disagreed with direction you received from your manager? What did you do and what was the outcome?

  • Situational

    35. We seek to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?

  • Situational

    36. Think about a difficult boss or colleague you've had during your career. What made them difficult to work with and how did you successfully interact with this person?

  • Teamwork

    37. We take pride in our great relationships with clients, vendors, coworkers, and patients. What are strategies you use to develop great relationships with the people you work with?