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UnitedHealth Group

31 Interview Questions & Answers

Preparing for an interview with UnitedHealth Group? Browse questions below or request one-on-one coaching with an interview expert.
1.
1.
UnitedHealth Group has a diverse workforce. When have you worked amongst a diverse group of people?
2.
2.
We work with patients and customers who are confused or upset about their medical insurance. Tell me about a time you dealt with an unhappy customer. How did you handle the situation and what was the outcome?
3.
3.
Give an example of a time you disagreed with the direction from your manager. What did you do and what was the outcome?
4.
4.
Why do you think you will be successful in this role with UnitedHealth Group?
5.
5.
What is your greatest weakness?
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6.
6.
At United Health Group, we believe in continuous feedback. Tell me about a time you received constructive feedback. What did you do after hearing this?
7.
7.
What do you know about United Health Group so far?
8.
8.
At United Health Group, we have many positions where employees work remotely 99% of the time. This is one of those roles. How would you be successful in your home office?
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9.
With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
10.
10.
Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
11.
11.
If UnitedHealth Group hired you today, what would you accomplish first?
12.
12.
If you could expand your knowledge and expertise in any healthcare service area, which would you choose?
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13.
What part of your healthcare career brings you the most stress?
14.
14.
Tell me about yourself.
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15.
UnitedHealth Group supports a healthy work/life balance for all employees. How do you balance life and work?
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16.
Do you prefer to work in a team based position or individually?
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17.
Our goal at United Health Group is to delight our patients and customers. Give an example of how you have delighted a customer in your previous role.
18.
18.
How would you describe your personality?
19.
19.
When have you shown a willingness to learn a new method or new approach to solving a problem?
20.
20.
UnitedHealth Group seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
21.
21.
At UnitedHealth Group we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
22.
22.
Regulations make our industry ever-changing. How do you keep up to date with new laws, rules, or legislation that could impact our business?
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23.
It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
24.
24.
If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
25.
25.
The health insurance industry is very complex. All of our positions require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?
26.
26.
In order to work for UnitedHealth Group, you must be able to pass a full criminal background check. Do you consent to a full background check?
27.
27.
What is your patient care philosophy or customer care philosophy (if coming from different industry)
28.
28.
At UnitedHealth Group we take pride in our great relationships with clients, vendors, coworkers, and patients. What are strategies you use to develop great relationships with the people you work with?
29.
29.
Tell me about your related education and training.
30.
30.
We want to hire people who can grow within our company. When have you stretched yourself in your current role and done more than what was expected of you?
31.
31.
At UnitedHealth Group we seek to hire individuals who have a high level of integrity. It is actually one of our company values. Give an example of a time where you demonstrated integrity even when it was very difficult to do so.
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