How to Answer: What have you done in the past to earn and build that trust with your clients/customers?
Advice and answer examples written specifically for a Client Services Manager job interview.
26. What have you done in the past to earn and build that trust with your clients/customers?
Why the Interviewer Asks This Question
The hiring manager is looking for a client services manager that values business relationships. The way the client services manager interacts and follows through with customers will create long-term relationships.
Written by Luke Duggan on January 12th, 2022
What You Should Say
When answering, include how you build strong relationships with your clients by demonstrating the company's core values. Client relationships grow with frequent communication.
Written by Luke Duggan on January 12th, 2022
Answer Example
"I have been able to strengthen my client relationships by being consistent in my approach. I leave detailed notes on their account so that any employee that reviews the account has all the information handy. For any follow-up items, I add to my calendar to make sure those are handled."
Written by Luke Duggan on January 12th, 2022