MockQuestions

Business Development Representative Mock Interview

To help you prepare for your Business Development Representative interview, here are 30 interview questions and answer examples.

Business Development Representative was written by and updated on February 26th, 2021. Learn more here.

Question 1 of 30

How do you handle rejection?

How to Answer

Business development representatives need to be able to handle rejection because they will face it on a daily basis. The interviewer wants to know that you are resilient and persistent. If possible, talk about a time when you successfully dealt with rejection. Show the interviewer that you didn't give up.

Written by Marcie Wilmot on February 26th, 2021

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List of 30 Business Development Representative Interview Questions & Answers

  • Behavioral

    1.

    How do you handle rejection?

      How to Answer

      Business development representatives need to be able to handle rejection because they will face it on a daily basis. The interviewer wants to know that you are resilient and persistent. If possible, talk about a time when you successfully dealt with rejection. Show the interviewer that you didn't give up.

      Written by Marcie Wilmot on February 26th, 2021

      1st Answer Example

      "By nature, I am the type of person who perseveres, even when the going gets tough. Rather than being defeated when I encounter a difficulty, I rise to the challenge and enjoy working hard to tackle and conquer it. During college, I worked part-time in a call center making outbound sales calls. Many of my colleagues would become burnt out after being hung up on and cursed out multiple times a day. While I didn't necessarily enjoy that part of the job either, I chose to view these responses as a challenge. Every day I tried to hit a certain number of positive responses, and if I got a lot of hang ups, I would increase the number of calls I was making to ensure I hit my number. I taught myself not to take negative responses personally, and I rewarded myself at the end of the day with something I enjoyed if I hit my target."

      Written by Marcie Wilmot on February 26th, 2021

  • Behavioral

    2.

    Do you consider yourself a team player?

      How to Answer

      Business development representatives frequently work with other team members and teams to try and achieve common goals, so it's imperative that you be able to show the interviewer that you are a good team player. If possible, give an example of a time in the past when you successfully collaborated with others. It can also be good to mention that you also work well independently since BDRs need to be able to do both.

      Written by Marcie Wilmot on February 26th, 2021

      1st Answer Example

      "I definitely consider myself a team player, although I am also fully capable of working independently as well. I feel this versatility will allow me to excel in this position because I will coordinate with others to reach goals but will also dedicate myself to blocks of undisturbed time when I can place a target number of calls. In college my senior year, I worked on a team in my marketing class to put together an in-depth report and presentation about a marketing strategy that we had devised for a product. I quickly became the de facto leader of the group, arranging meetings and spearheading the project. After much collaboration and hard work, we submitted a report and gave a presentation that resulted in A's. I work well both on a team and independently, and I look forward to doing that here within this role."

      Written by Marcie Wilmot on February 26th, 2021

  • Behavioral

    3.

    Have you ever worked in a customer service role before? If so, what did you like and dislike about it?

      How to Answer

      Even if you don't have direct experience in business development, the interviewer will likely still be interested in you if you've held any retail or customer service jobs in the past. They will be looking to see that you are able to effectively handle customer complaints (i.e., that you show resilience) and that you strive to make customers happy because you like to help them. Both of these skills are transferrable to the business development representative role.

      Written by Marcie Wilmot on February 26th, 2021

      1st Answer Example

      "Throughout college, I worked in a retail role where I sold tea at the mall. The job entailed standing outside the store door with samples of tea and persuading potential customers to come inside to try one. This wasn't necessarily an easy job - and this part wasn't always fun - because most passersby had absolutely no interest in coming into our store. I learned over time how to become more engaging, using my friendliness and humor to coax more and more people into trying the tea. I also learned not to take it personally if someone declined my offer; if one person said no, I just looked around for the next person who might say yes. And, perhaps most importantly, I discovered how much I enjoyed making people happy. Those people who I converted into paying customers were always so delighted by their purchase, and I found that to be very satisfying."

      Written by Marcie Wilmot on February 26th, 2021

  • Behavioral

    4.

    Tell me about a time when you dealt with a challenge. What motivated you to keep going?

      How to Answer

      Prospecting can be hard and tedious. There will be times as a business development representative when you place 20 calls and not a single person picks up. The interviewer wants to know that you are internally motivated to keep moving forward despite obstacles and struggles. Talk about a challenge you've dealt with and what motivated you to overcome it.

      Written by Marcie Wilmot on February 26th, 2021

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  • Behavioral

    5.

    Talk about a time when you had to get really good at a skill. How did you do this?

      How to Answer

      Since prospecting can be highly repetitive - place a call, give your spiel, place another call, give your spiel again - the interviewer wants to know that you have the right type of personality for this. Talk about a time when you did something over and over again in order to become great at it. Show that you know how to set goals and that you understand the importance of practicing.

      Written by Marcie Wilmot on February 26th, 2021

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  • Behavioral

    6.

    Do you like to talk on the phone?

      How to Answer

      A large part of a business development representative's day is spent on the phone leaving voicemails and talking to prospects. The interviewer will only be interested in candidates who enjoy being on the phone so you'll want to indicate that this is the case. Someone who doesn't like or feel comfortable being on the phone will not be a good fit for this position.

      Written by Marcie Wilmot on February 26th, 2021

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  • Behavioral

    7.

    What type of management style do you prefer?

      How to Answer

      There are many different kinds of management styles out there. The interviewer wants to know how effectively you will work under different types of managers. They are assessing how you will fit into their company. It's fine to give your honest opinion here, but it's also a good idea to indicate that you are adaptable and coachable.

      Written by Marcie Wilmot on February 26th, 2021

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  • Behavioral

    8.

    Why do you like sales? Why do you want to be a salesperson?

      How to Answer

      The interviewer is looking to find out why the sales profession interests you. This is a good opportunity for you to talk about the aspects of sales that you like and why this career path is the right one for you. You might mention that you enjoy talking to and helping people find solutions to their business problems, that you like the challenge of meeting and exceeding your quotas, or that earning commissions motivates you to work hard.

      Written by Marcie Wilmot on February 26th, 2021

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  • Behavioral

    9.

    Are you comfortable making cold calls?

      How to Answer

      A large portion of the day in the life of a business development representative is spent on the phone calling cold leads. The interviewer is looking for someone who isn't shy and who can quickly form a rapport with someone new. Assure the interviewer that you fit the bill. If you haven't cold called before in the past, explain that you are coachable and interested in trying it.

      Written by Marcie Wilmot on February 26th, 2021

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  • Behavioral

    10.

    Tell me about a time when you went above and beyond for a customer.

      How to Answer

      Customers are at the heart of any business, and the interviewer wants to know that if you're hired you will provide great service to their customers. Discuss a time when you went the extra mile for a customer or, if you lack that type of experience, someone who needed help.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    11.

    How would you handle a difficult prospect?

      How to Answer

      There are going to be times when you encounter someone on the phone who isn't pleasant. The interviewer wants to know what your strategy is to deal with this type of person. Show that you will remain professional and calm but that you won't allow someone to walk all over you and waste your time either.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    12.

    Tell me about a sale you helped close or lose.

      How to Answer

      It really doesn't matter whether you choose to focus on a closed or lost sale in your answer. What matters to the interviewer is that you walked away from the experience with some valuable lessons. Talk to the interviewer about what happened and what you learned. If you don't have any past sales experience to reference, talk about any competitive situation you've been in and what you took away from it. Remember to give credit to others if you discuss a win.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    13.

    How do you organize and prioritize your daily workload?

      How to Answer

      It's very important that a business development representative be organized and able to prioritize their workload. Talk to the interviewer about the methods you use to remain organized, which might include using a CRM program to keep track of the calls you make, a calendar to mark down important dates, and email invites to help ensure prospects keep their appointments with you. Explain how you keep from becoming overwhelmed.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    14.

    What skills does a great salesperson possess?

      How to Answer

      The key to answering this question is to relate the skills that you cite to yourself. You'll want to talk about how salespeople need to be effective communicators, exceptional problem-solvers, active listeners, and strong negotiators, in addition to being empathetic, personable, and able to manage their time. Tell the interviewer that you are all these things and, if possible, provide examples of times when you've displayed these attributes.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    15.

    What CRM software are you comfortable using?

      How to Answer

      It's common for sales teams to use CRM software to track contacts and deals, forecast sales, and automate tasks like sending emails. The interviewer will be looking for you to be knowledgeable in this area. List any CRM programs that you are familiar with, and explain that you understand the importance of using them. If you have never used any CRM programs in the past, tell the interviewer that you are a quick learner, tech savvy, and adaptable.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    16.

    How do you handle objections?

      How to Answer

      There will be times when a prospect objects to your claims. They might think that a competitor's service is better and say so, or they might push back on the statistics you have cited. The interviewer wants to know that you will be able to alleviate any concerns that the prospect raises. If possible, give the interviewer an example of a time when you successfully managed the objections a prospect threw at you.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    17.

    What do you do if a prospect goes dark?

      How to Answer

      There are going to be times when a prospect that appeared to have potential 'goes dark' on you, or, in other words, disappears. The interviewer wants to know how you plan to handle this type of rejection. Discuss your resiliency and ability to bounce back when a prospect treats you this way.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    18.

    Sell me this pen.

      How to Answer

      Given that you're being interviewed for a sales position, the interviewer wants to see how you handle yourself if suddenly you have to sell something. In this case, you want to show that you are confident, enthusiastic, and able to think quickly on your feet. Start by asking the interviewer a few qualifying questions so you understand their needs and then let the conversation flow naturally. Remember to close the deal at the end.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    19.

    How do you get past gatekeepers to reach new prospects?

      How to Answer

      Since business development representatives engage with prospects in the early stages of the sales funnel, they frequently talk to gatekeepers like receptionists and administrative assistants. There will be times when the gatekeeper might not allow you or your message to get through to the prospect you're targeting. Talk to the interviewer about the techniques you use to help ensure you can get past the gatekeepers.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    20.

    What are some common objections you think you'll hear from prospects? How will you handle them?

      How to Answer

      It's important that business development representatives be aware of common complaints or objections they might receive from prospects so they are prepared to combat them. Prior to the interview, think through some of the scenarios you might encounter when contacting prospective clients so you can tell the interviewer how you will handle them.

      Written by Marcie Wilmot on February 26th, 2021

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  • Competency

    21.

    How would you go about researching a prospect?

      How to Answer

      When contacting prospective clients, it will be important that you are informed about them and their business. You don't want to miss out on a good lead because you appear to be uninformed or unknowledgeable. Tell the interviewer that you understand the importance of researching prospects and explain how you would go about doing this.

      Written by Marcie Wilmot on February 26th, 2021

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  • Discovery

    22.

    Why do you want to sell our product/service?

      How to Answer

      A successful salesperson tends to sincerely believe in the product or service that they are selling. Since as a business development representative you'll be one of the people on the front lines who convinces prospects to try or buy their product, the interviewer wants to know that you'll be able to effectively do this. Tell the interviewer with enthusiasm why you're interested in selling their product/service.

      Written by Marcie Wilmot on February 26th, 2021

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  • Discovery

    23.

    Did you work throughout college?

      How to Answer

      The interviewer will likely ask a question like this one if you are a recent college graduate. They are looking to find out more about your work ethic and the lessons you learned from holding down a job. You want to show that you are committed, hard-working, and reliable, in addition to being personable and resilient. If you didn't work throughout college, talk about another activity or extracurricular that required sacrifice and dedication on your part.

      Written by Marcie Wilmot on February 26th, 2021

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  • Discovery

    24.

    Where do you see yourself in five years?

      How to Answer

      Interviewers like to know that the person they decide to hire isn't going to up and leave after a year. They ask this question to get a sense of whether you plan to stay long-term with the company or not. Your answer will also show them how serious you are about sales.

      Written by Marcie Wilmot on February 26th, 2021

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  • Discovery

    25.

    What can you tell me about our company?

      How to Answer

      Any good business development representative researches a prospective client before reaching out to them. The interviewer wants to make sure that, similarly, you've done some research on their company prior to being interviewed. If you show that you are well informed about the company and industry, the interviewer will know that you are serious about getting the job and that, once hired, you will do your research on prospects as well.

      Written by Marcie Wilmot on February 26th, 2021

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  • Operational

    26.

    How will you structure your day?

      How to Answer

      Being a business development representative can be somewhat monotonous and stressful at times. The interviewer wants to know that you will structure your day in such a way that you incorporate some stress relief, collaboration with your team, and blocks of solid time for placing calls. Emphasize that you are organized and able to prioritize your workload.

      Written by Marcie Wilmot on February 26th, 2021

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  • Operational

    27.

    How do you measure success?

      How to Answer

      Most business development representatives measure their success using quantitative metrics, like the number of demos and on-site appointments scheduled or hitting a certain revenue goal. If you've previously measured your work in this way, tell the interviewer about it. Talk about what motivates you and how you aim to exceed expectations.

      Written by Marcie Wilmot on February 26th, 2021

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  • Scenario

    28.

    Let's imagine that one day you end up in a conflict with one of your colleagues. How will you handle this?

      How to Answer

      As a business development representative, you will work on a team that likely meets on a daily basis and shares common goals. It's also possible that your manager will encourage some healthy competition between yourself and your teammates in order to motivate people to close demos and deals. At some point, you might end up in a conflict with someone else. Explain to the interviewer how you will effectively handle this.

      Written by Marcie Wilmot on February 26th, 2021

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  • Scenario

    29.

    What would you do if a prospect asked you about one of our competitors?

      How to Answer

      There are likely going to be times when a prospective client asks you about one of your company's competitors. You will need to be able to handle comparisons and explain why your company's services are better without bad-mouthing the competition. Explain to the interviewer what you would do in this situation.

      Written by Marcie Wilmot on February 26th, 2021

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  • Scenario

    30.

    Let's say that you miss your monthly quota. What will you do?

      How to Answer

      Business development representatives live and breathe their quotas. The interviewer will want to know that you proactively monitor your performance every day and that if something seems off, you'll immediately make changes so that you can continue to meet and exceed your quotas. Show that you are willing to ask for help if needed.

      Written by Marcie Wilmot on February 26th, 2021

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