Receptionist Mock Interview

To help you prepare for your Receptionist interview, here are 32 interview questions and answer examples.

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Question 1 of 32

Give me three reasons why you would be the best fit for the job?

"I believe that I am the best for this position because of my extensive customer service experience and my ability to adapt to any situation. I always go the extra mile and am highly dedicated to my work. In all that I do I would strive to advance the company and I feel that my previous work experience proves that."

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32 Receptionist Interview Questions & Answers

Below is a list of our Receptionist interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. Give me three reasons why you would be the best fit for the job?

  • 2. Are you an organized person? Give me an example that demonstrates this.

  • 3. Would you consider yourself a friendly person?

  • 4. Do you enjoy socializing with customers?

  • 5. Have you ever been yelled at by a customer before? How did you handle the situation?

  • 6. How do you prioritize when you have three phone calls on hold, and a customer waiting in front of your desk?

  • 7. Have you ever been in a stressful situation at work? How did you handle it?

  • 8. Tell me about your last job. How does it relate to working for my office as a receptionist?

  • 9. What is the most important task about being a receptionist?

  • 10. Tell me what working habits you have that set you apart from everyone else?

  • 11. Are you proficient in Microsoft Office?

  • 12. What are you trying to accomplish when answering the phone?

  • 13. How well have you gotten along with coworkers in the past?

  • 14. How long are you looking to stay at this position if you were hired?

  • 15. Why are you the best fit for this job?

  • 16. Where do you expect your performance to be after three months on the job?

  • 17. Why should you become this office's receptionist?

  • 18. A Receptionist is not the most exciting job, how would you make it fun?

  • 19. How did your typical greeting go at your last position?

  • 20. If you are given multiple tasks at one particular point during the day, while the phone is ringing off the hook, how would you handle your tasks while still answering phone calls?

  • 21. Do you mind working late hours during busy seasons at our office?

  • 22. What office skills do you currently possess?

  • 23. What did you like most about your previous receptionist position?

  • 24. Have you ever called off work when you really could have went?

  • 25. Did you miss any days at work last year?

  • 26. At our office, the receptionist job is more than just handling phone calls, what have you done outside of that job description at your other receptionist position?

  • 27. Give me an example of when you pleased a customer very much?

  • 28. Give me an example of when you made a customer really unhappy?

  • 29. Do you tend to give into customer complaints?

  • 30. Describe a situation when you had an angry customer contact you?

  • 31. What in the past demonstrates your ability to handle this position?

  • 32. What experiences do you have as a receptionist?