Receptionist Mock Interview

To help you prepare for your Receptionist interview, here are 32 interview questions and answer examples.

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Question 1 of 32

What office skills do you currently possess?

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List of 32 Receptionist Interview Questions & Answers

  1. 1.

    What office skills do you currently possess?

  2. 2.

    Did you miss any days at work last year?

  3. 3.

    Do you enjoy socializing with customers?

  4. 4.

    What in the past demonstrates your ability to handle this position?

  5. 5.

    At our office, the receptionist job is more than just handling phone calls, what have you done outside of that job description at your other receptionist position?

  6. 6.

    Have you ever been yelled at by a customer before? How did you handle the situation?

  7. 7.

    Tell me what working habits you have that set you apart from everyone else?

  8. 8.

    Are you proficient in Microsoft Office?

  9. 9.

    How well have you gotten along with coworkers in the past?

  10. 10.

    Do you tend to give into customer complaints?

  11. 11.

    Give me three reasons why you would be the best fit for the job?

  12. 12.

    What did you like most about your previous receptionist position?

  13. 13.

    Why are you the best fit for this job?

  14. 14.

    A Receptionist is not the most exciting job, how would you make it fun?

  15. 15.

    Why should you become this office's receptionist?

  16. 16.

    What experiences do you have as a receptionist?

  17. 17.

    Describe a situation when you had an angry customer contact you?

  18. 18.

    Give me an example of when you made a customer really unhappy?

  19. 19.

    Give me an example of when you pleased a customer very much?

  20. 20.

    Have you ever called off work when you really could have went?

  21. 21.

    Do you mind working late hours during busy seasons at our office?

  22. 22.

    If you are given multiple tasks at one particular point during the day, while the phone is ringing off the hook, how would you handle your tasks while still answering phone calls?

  23. 23.

    How did your typical greeting go at your last position?

  24. 24.

    Where do you expect your performance to be after three months on the job?

  25. 25.

    How long are you looking to stay at this position if you were hired?

  26. 26.

    What are you trying to accomplish when answering the phone?

  27. 27.

    What is the most important task about being a receptionist?

  28. 28.

    Tell me about your last job. How does it relate to working for my office as a receptionist?

  29. 29.

    Have you ever been in a stressful situation at work? How did you handle it?

  30. 30.

    How do you prioritize when you have three phone calls on hold, and a customer waiting in front of your desk?

  31. 31.

    Would you consider yourself a friendly person?

  32. 32.

    Are you an organized person? Give me an example that demonstrates this.