MockQuestions

Receptionist Interview Questions

32 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 32

What did you like most about your previous receptionist position?

Receptionist Interview Questions

  1. 1.

    What did you like most about your previous receptionist position?

  2. 2.

    Give me three reasons why you would be the best fit for the job?

  3. 3.

    What is the most important task about being a receptionist?

  4. 4.

    Why are you the best fit for this job?

  5. 5.

    What office skills do you currently possess?

  6. 6.

    How long are you looking to stay at this position if you were hired?

  7. 7.

    Tell me about your last job. How does it relate to working for my office as a receptionist?

  8. 8.

    Have you ever been yelled at by a customer before? How did you handle the situation?

  9. 9.

    At our office, the receptionist job is more than just handling phone calls, what have you done outside of that job description at your other receptionist position?

  10. 10.

    Tell me what working habits you have that set you apart from everyone else?

  11. 11.

    Are you proficient in Microsoft Office?

  12. 12.

    After three months on the job, where do you see your performance being?

  13. 13.

    Do you tend to give into customer complaints?

  14. 14.

    What experiences do you have as a receptionist?

  15. 15.

    What in the past demonstrates your ability to handle this position?

  16. 16.

    Do you mind working late hours during busy seasons at our office?

  17. 17.

    How well have you gotten along with coworkers in the past?

  18. 18.

    How do you prioritize when you have three phone calls on hold, and a customer waiting in front of your desk?

  19. 19.

    Give me an example of when you pleased a customer very much?

  20. 20.

    What are you trying to accomplish when answering the phone?

  21. 21.

    A Receptionist is not the most exciting job, how would you make it fun?

  22. 22.

    Do you enjoy socializing with customers?

  23. 23.

    Describe a situation when you had an angry customer contact you?

  24. 24.

    Have you ever called off work when you really could have went?

  25. 25.

    Give me an example of when you made a customer really unhappy?

  26. 26.

    Have you ever been in a stressful situation at work? How did you handle it?

  27. 27.

    Why should you become this office's receptionist?

  28. 28.

    Did you miss any days at work last year?

  29. 29.

    If you are given multiple tasks at one particular point during the day, while the phone is ringing off the hook, how would you handle your tasks while still answering phone calls?

  30. 30.

    How did your typical greeting go at your last position?

  31. 31.

    Would you consider yourself a friendly person?

  32. 32.

    Are you an organized person? Give me an example that demonstrates this.