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A Receptionist is an office worker in charge of handling phone calls and customer walk-ins. They greet clients and guests and arrange appointments. They typically work in a lobby setting or near an entrance to the building. Receptionists tasks and duties will depend on the facility. For a more specialized receptionist interview, search Medical Receptionist or Real-Estate Receptionist.
A receptionist will be responsible for the following duties; answering phone calls, greeting clients, keeping an office schedule, data entry, bookkeeping (depending on office size), organize the office, and other administrative duties. If your receptionist role is a medical practice, you will need to understand certain medical terms, medical scheduling procedures, and insurance terminology.
A job interview for a receptionist should be easy if one practices for the interview. Prepare by understanding the business. Know how your experience relates to that business and their needs of a receptionist. Almost all employers are looking for receptionists with an upbeat, positive attitude. Being able to multitask and handle stressful situations is a major plus. Have a professional and confident attitude for your job interview, and remember all job interviews are conversations. You want to make sure the office or facility you are interviewing for is just as good of a fit for yourself as it is the office.