MockQuestions

Fintech Business Development Representative Interview Questions

To help you prepare for your Fintech Business Development Representative interview, here are 29 interview questions and answer examples.

Fintech Business Development Representative was written by and published on February 27th, 2021. Learn more here.

Question 1 of 29

Tell me about any experience you have in customer service. What did you like and dislike about it?

How to Answer

Even if you don't have any direct experience in fintech or business development, the interviewer will likely still be interested in you if you've held any retail or customer service positions in the past. They want to know that you are able to handle customer complaints without getting burned out and that you always put customer satisfaction first. Both of these skills are transferrable to the Fintech business development representative role.

Written by Marcie Wilmot on February 27th, 2021

Next Question

29 Fintech Business Development Representative Interview Questions & Answers

  • Behavioral

    1. Tell me about any experience you have in customer service. What did you like and dislike about it?

      How to Answer

      Even if you don't have any direct experience in fintech or business development, the interviewer will likely still be interested in you if you've held any retail or customer service positions in the past. They want to know that you are able to handle customer complaints without getting burned out and that you always put customer satisfaction first. Both of these skills are transferrable to the Fintech business development representative role.

      Written by Marcie Wilmot on February 27th, 2021

      1st Answer Example

      "I used to work in a retail role where I sold customized t-shirts on the boardwalk in the summer. This meant standing outside the store door with sample t-shirts and trying to persuade potential customers to come in off the boardwalk to visit the store. This wasn't necessarily an easy job nor was it always fun because most passersby had absolutely no interest in coming into our store. I learned over time how to be more engaging and used my friendliness and humor to coax more and more people to come in. I also learned not to take it personally if someone ignored me or said no in a curt manner; if one person said no, I just looked around for the next person who might say yes. And, perhaps most importantly, I discovered how much I enjoyed making people happy. The people I converted into paying customers were always so delighted by their new t-shirts, and I found that to be really satisfying."

      Written by Marcie Wilmot on February 27th, 2021

  • Behavioral

    2. Describe a time when you dealt with a challenge. What motivated you to keep going?

      How to Answer

      There will be times as a Fintech business development representative when you place numerous calls and not a single person picks up. Or someone does pick up, only to give you a piece of their mind. Prospecting can be hard and monotonous. The interviewer needs to know that you are resilient by nature and internally motivated to keep moving forward despite any obstacles or struggles. Tell the interviewer about a challenge you have gone through (either at work or personally) and what motivated you to overcome it.

      Written by Marcie Wilmot on February 27th, 2021

      1st Answer Example

      "When I was in college, my uncle hired me one summer to drum up some new business for his printing company. He asked me to cold call prospects, which was something I had never done before. It wasn't an easy job because most of the time people either hung up on me or cussed me out, but I stuck with it because I wanted to help my uncle out. I viewed it as a numbers game, figuring the more people I called, the greater the chance one or two of them would need our services. In the end, I managed to nail down a lead that resulted in a large job for my uncle. This experience showed me that I'm good at this and have the right personality for it. I don't take rejection personally, and I will stay motivated until I reach whatever target and goal I've set for myself."

      Written by Marcie Wilmot on February 27th, 2021

  • Behavioral

    3. Tell me about a time when you had to get really good at a skill and how you did this.

      How to Answer

      The interviewer wants to know that you are the type of person who can handle repetition since that's what much of prospecting is: place a call, give your spiel, place another call, give your spiel again. Discuss a time when you did something over and over again to become great at it. Show that you set goals, remain committed, and understand the importance of practicing.

      Written by Marcie Wilmot on February 27th, 2021

      1st Answer Example

      "I've been a soccer player my entire life. While I'm naturally a fast runner and good at handling the ball, I have always struggled with scoring. There came a time in high school when I realized that I needed to become better at this so that I would be a much stronger and more well-rounded player overall. I set my mind to it and began practicing my kicking an hour or more a day. I set a target number of goals per 100 kicks, and I worked hard every day to achieve that target. In the end, I drastically improved my scoring ability and later on got picked up to play soccer for a college team. From this experience, I learned how important it is to set goals, practice religiously, and not give up. I know that I will apply the same mentality to prospecting."

      Written by Marcie Wilmot on February 27th, 2021

  • Behavioral

    4. What are your thoughts about talking on the phone a lot?

      How to Answer

      A large part of a fintech business development representative's day is spent on the phone leaving voicemails and talking to prospects. The interviewer will only be interested in candidates who don't mind being on the phone so you'll want to show that it's not a problem for you. Someone who doesn't like to be on the phone won't be a good fit for this role.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Behavioral

    5. Why do you like sales and want to be a salesperson in the fintech industry?

      How to Answer

      It takes a specific type of person to succeed in Fintech sales. Show the interviewer that you fit the bill. Talk about the aspects of sales that you like and why you've chosen this career path, specifically in Fintech. Discuss the personality traits you have that will help you excel, like being someone who is personable, helpful, and motivated. You might also mention that you like the challenge of earning commissions and surpassing your quotas.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Behavioral

    6. What are your thoughts when it comes to cold calling?

      How to Answer

      Fintech business development representatives generally spend a large part of their workday calling cold leads. The interviewer is looking for someone who isn't shy and who can quickly build a rapport with someone new. Talk to the interviewer about how your personality and experience are perfect for this type of role. If you haven't cold called before, explain that you are coachable and eager to try it.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Behavioral

    7. What is your preference when it comes to management style?

      How to Answer

      The interviewer wants to know how effectively you will work under different kinds of managers. It's likely that they are assessing whether or not you will fit into their company under their current sales manager. It's fine to give your honest opinion here, but it's also a good idea to indicate that you are adaptable and coachable.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Behavioral

    8. Tell me how you deal with rejection.

      How to Answer

      It's likely that as a Fintech business development representative you will face rejection on a daily basis. The interviewer wants to know that you are resilient and persistent. Talk about a time when you successfully handled rejection. It's important to show the interviewer that you didn't give up.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Behavioral

    9. Would you describe yourself as a team player?

      How to Answer

      Fintech business development representatives frequently work with others to try and achieve common goals, so it's important that you show the interviewer that you are a team player. Give an example of a time in the past when you successfully worked together with members of a team. It doesn't hurt to mention that you also work well independently since Fintech BDRs need to be able to do both.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    10. How do you react if a prospect goes dark on you?

      How to Answer

      There are going to be instances when a prospect who appeared to have potential 'goes dark,' or, in other words, disappears on you. Explain to the interviewer how you will handle this type of rejection. Discuss your resiliency and ability to bounce back after a prospect treats you this way.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    11. How do you handle gatekeepers while trying to get through to prospects?

      How to Answer

      Since fintech business development representatives engage with prospects in the early stages of the sales funnel, they frequently talk to gatekeepers like receptionists and administrative assistants. There will be times when the gatekeeper won't allow you or your message to get through to the prospect you're targeting. Explain to the interviewer the methods you use to help ensure you can get past the gatekeepers.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    12. Sell me this [insert item of choice].

      How to Answer

      Given that you're being interviewed for a sales position, the interviewer wants to see how you handle yourself if suddenly you have to sell something. You will want to show that you are confident, enthusiastic, and a quick thinker. Start by asking the interviewer a few qualifying questions so you understand their needs and then let the conversation flow naturally. Remember to close the deal at the end.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    13. What methods do you use to organize and prioritize your daily workload?

      How to Answer

      A fintech business development representative needs to be organized and able to prioritize their workload. Tell the interviewer how you accomplish this. You might mention using a CRM program to keep track of your calls, a calendar to record important dates, and email invites to help ensure prospects keep their appointments with you. Talk about how you keep from becoming overwhelmed.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    14. In your opinion, what skills does someone need to be a great fintech salesperson?

      How to Answer

      The key to answering this question is to connect the skills you cite to yourself. There are many different qualities and skills you can mention - from salespeople needing to be effective communicators, exceptional problem solvers, active listeners, and strong negotiators to empathetic, personable, and able to manage their time - but whatever you pick to discuss, make sure you bring it back to yourself. If possible, provide examples of times when you've displayed these attributes.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    15. How do you research fintech prospects?

      How to Answer

      It's important when you contact fintech prospects that you are informed about them and their business. You want to appear knowledgeable because this will help you to be more persuasive and relatable in your sales pitch. Talk to the interviewer about how you generally research prospects and explain that you understand the importance of doing so.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    16. What CRM software are you familiar with?

      How to Answer

      It's common for fintech sales teams to use CRM software to track contacts and deals, forecast sales, and automate tasks like sending emails. The interviewer wants to know that you are knowledgeable in this area. List any CRM programs that you are familiar with, and explain that you understand the importance of using them. If you have never used a CRM program before in the past, indicate that you are a fast learner, tech savvy, and adaptable.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Competency

    17. How do you handle it when a prospect objects to what you're saying?

      How to Answer

      There are going to be times when a prospect objects to your claims. For example, they might tell you that a competitor's service is better, or they might push back on the statistics that you have cited. The interviewer wants to know that you will be able to alleviate any concerns that the prospect might raise. If possible, tell the interviewer about a time when you successfully handled the objections a prospect threw at you.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Discovery

    18. Why do you want to sell our product/service?

      How to Answer

      A successful salesperson usually believes in the product or service that they are selling. This helps them to come across as sincere when interacting with potential customers. Since as a fintech business development representative you'll be one of the people on the front lines who convinces prospects to try or buy their product, the interviewer wants assurance that you'll be able to effectively do this. Tell the interviewer with enthusiasm why you're interested in selling their product/service. You might also mention your affinity for finance and technology as well.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Discovery

    19. What do you know about our company?

      How to Answer

      Like you would research a prospect prior to calling them, the interviewer wants to know that you've looked into their company before the interview. Having done so will show that you are serious about getting the job and well informed about the company and fintech industry. It will also indicate that once hired, you will do your research on prospects too.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Discovery

    20. Where do you see yourself in three years?

      How to Answer

      Interviewers like to know that the person they decide to hire isn't going to up and leave after a year. They ask this question to gauge whether you plan to stay long-term with the company or not. This is also an opportunity to show how serious you are about fintech sales.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Discovery

    21. Did you work throughout college?

      How to Answer

      The interviewer will likely ask a question like this one if you are a recent college graduate. They are looking to find out more about your work ethic and the lessons you learned from holding down a job. You want to show that you are committed, hard-working, and reliable, in addition to being personable and persistent. If you interned or worked in anything related to fintech, be sure to highlight this. If you didn't work throughout college, talk about another activity or extracurricular that required sacrifice and dedication on your part.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Operational

    22. How will you structure your day?

      How to Answer

      Being a fintech business development representative can be somewhat monotonous and stressful at times. The interviewer wants to know that you will structure your day in such a way that you incorporate some stress relief, collaboration with your team, and blocks of solid time for placing calls. Emphasize that you are organized and able to prioritize your workload.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Operational

    23. How do you measure success?

      How to Answer

      Many times fintech business development representatives measure their success using quantitative metrics, like scheduling a specific number of demos and on-site appointments or hitting a certain revenue goal. If you've previously measured your work in this way, tell the interviewer about it. Talk about what motivates you and how you strive to exceed expectations.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Scenario

    24. What would you do if a prospect asked you about one of our competitors?

      How to Answer

      The interviewer wants to know that you can handle all kinds of situations that may occur on the phone. If a prospect asks you about one of your company's competitors, you will need to be able to handle these comparisons and explain why your company's product/service is better without badmouthing the competition. Explain what you would do in this situation, and walk the interviewer through an example if possible.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Scenario

    25. Suppose you end up in a disagreement with a colleague. What will you do?

      How to Answer

      As a fintech business development representative, you will work on a team that likely meets on a daily basis and shares common goals. It's also possible that your manager will encourage some healthy competition between yourself and your teammates in order to motivate people to close demos and deals. If at some point you end up in a conflict with a teammate, explain to the interviewer how you will handle this.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Scenario

    26. Let's say that one month you miss your quota. What will you do?

      How to Answer

      Fintech business development representatives live and die by their monthly quotas. The interviewer wants to know that you proactively monitor your performance every day, and if something seems off, you immediately make changes so that you can continue to meet and exceed your quotas. Show that you are willing to ask for help if needed.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Situational

    27. Describe a time when you helped close a fintech sale.

      How to Answer

      No matter the example you choose to talk about, it's most important that you explain to the interviewer the lessons that you took away from the experience. Talk about what happened, what your role was, and what you learned. If you don't have past sales experience in the fintech space, discuss a sales accomplishment in a different field or any competitive situation you've experienced. Remember to give credit to your team too.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Situational

    28. Tell me how you handle difficult prospects.

      How to Answer

      There will, unfortunately, be times within this role when you might have to deal with someone on the phone who isn't very pleasant. The interviewer wants to know what your strategy will be to manage this type of person. Show that you will remain professional and calm but that you won't allow someone to walk all over you or waste your time either.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view

  • Situational

    29. Describe a time when you went above and beyond for a customer.

      How to Answer

      Customers are the heart of every business, and the interviewer wants assurance that if you're hired you will provide their customers with amazing service. Talk about a time when you went the extra mile for a customer. If you don't have that kind of experience yet, discuss a time when you helped someone personally.

      Written by Marcie Wilmot on February 27th, 2021

      Answer Examples Have Been Hidden

      Please upgrade to view