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Top 25 Secretary Interview Questions

Do you always double check or proofread your work?
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Question 2 of 25
Tell me about your cash handling experience.
Professional Answers Preview
"I have been handling cash on the job since I was a teenager. It's no problem for me. I have strong attention to detail and can ensure there are no discrepancies."
Some administrators handle cash regularly, and many handle the petty cash for their office. Simply share any cash handling experience that you have even if you were not in an administrative role at the time. Remember working at that fast food restaurant or grocery store as a teenager? You can draw off of that experience, as well. Share where you worked, how often you handled cash, and if you were responsible for balancing your drawer at the end of each shift.
More Answer Examples
Entry Level Example
"I have not yet had the opportunity to handle cash in any previous roles; however, I am very trustworthy, excellent with numbers, and able to handle the responsibility that comes with the task of handling funds."
Experienced Example
"I have handled cash for many years - first, as a cashier at a grocery store, then as a bank teller, and now in my roles as a professional administrator. In my current position, I am required to count and balance any cash at the end of the day, and deposit it at the bank in the night deposit slot before I go home. I have never had a discrepancy."
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Question 3 of 25
Have you ever coordinated an event? How did it go?
Professional Answers Preview
"I coordinated my first event last month, helping my boss throw a client appreciation party. The party was for approximately 200 people. I helped find the caterer, had the invitations designed and sent, and then was responsible for the follow-up thank you's post-party. It was a great event, and I loved every minute of the planning process. Will there be event coordination responsibilities in this role?"
The interviewer would like to know you understand the ins and outs of event coordination. If you have coordinated an event, pick your favorite one that turned out the best! Explain why you were organizing the event, what steps you took to coordinate everything and provide a brief overview of what the event entailed. How many people were there? Finally, be sure to express how pleased you were with the outcome of the event, and share any kudos you received from event attendees regarding the execution of the event.
More Answer Examples
Entry Level Example
"If you have not coordinated an event, that is okay! Just tell the interviewer that you have not had experience organizing an event, and you look forward to taking this on as part of your duties! Then, share that you would seek out a mentor, such as another co-worker, the first time around to assist you with the process to ensure you execute the event flawlessly."
Experienced Example
"Yes, I have thrown a variety of events in my career as an administrator. I have a plethora of people in my Rolodex for catering, invitations, bartending, music, and more. The events I have helped to coordinate have been client appreciation, tenure parties, and holiday parties. The majority of recent events I've been involved in have been for 50-500 people."
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Question 4 of 25
How does this administration position fit into your career goals?
Professional Answers Preview
"My primary goal in my career as an administrative assistant is to eventually work my way from an Administrator level to an HR professional role. I feel that what your organization offers is a strong path towards those goals and I am excited about what this position has to offer."
Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.
More Answer Examples
Entry Level Example
"My primary career goal is to find a position where I can stay long term. Because your company has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Experienced Example
"This position aligns nicely with my career goal of continued growth. The role is in my comfort zone, but a new enough approach that will intrigue me, and the company size is adequate to support growth."
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Question 5 of 25
Why did you leave your last job?
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Question 6 of 25
Have you ever taken a role in a company that hasn't fit into your long-term career plans?
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Question 7 of 25
Tell me about yourself.
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Question 8 of 25
Describe a bad customer service experience you have had in the past and how you handled it?
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Question 9 of 25
What signs of trust have you demonstrated in the past while working?
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Question 10 of 25
Tell me about a time when you improved communication between yourself and a co-worker or client.
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Question 11 of 25
You have been asked to set up a meeting. Quickly go over the steps you take to make this meeting happen.
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Question 12 of 25
Why do you want to be an office administrator?
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Question 13 of 25
How proficient are you with Microsoft Excel?
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Question 14 of 25
Do you have any questions for me?
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Question 15 of 25
Have you ever broken a confidentiality agreement?
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Question 16 of 25
Judging by your resume, you appear to be overqualified for this secretary position. What would keep you here, if you were offered the job?
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Question 17 of 25
How do you handle stress?
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Question 18 of 25
Have you requested extra responsibilities in any of your previous roles?
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Question 19 of 25
How do you handle a larger than average workload?
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Question 20 of 25
Looking at your resume, it seems there are specific skills necessary for this position that does not stand out. How do you think you will be able to compensate for these missing skills?
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Question 21 of 25
Tell me about your relationship with your previous boss.
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Question 22 of 25
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
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Question 23 of 25
How many days were you absent from work last year?
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Question 24 of 25
Explain your greeting and how you handled phone calls at your previous employment.
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Question 25 of 25
What are the top duties of your current position?
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User-Submitted Interview Answers

Question 1 of 25
Do you always double check or proofread your work?
User-Submitted Answers
1.
I am able to multi task without feeling of stress whenever comes alot of work pressure.
2.
I make a to-do-list and cross out the tasks I complete.
3.
In order for me to be accurate at work, I need to know where my stuff is, so I like to label and organize Important document. I like to order my task from the most importat to the least and time my self so that everything is done when needed.
4.
Planning your work.. Beginning with the most urgent.
5.
I write things down and if I cant write things down then I can record it.
6.
Everything has to be right. Everything has to be organised. Preparation needs to be done. Everyone would come to me as they knew I had everything ready. At times I would remark on organisational tasks from others.
7.
I am a very organized individual personally, I like to make sure I have a day to day to do list, well organized table.. I believe in prioritizing my tasks.
8.
I keep clear notes, a daily check list of routine tasks, and keep a neat and tidy work area.
9.
Please outline your experience of accurately undertaking basic office/paperwork duties.
10.
I have very strong organization characteristics including punctuality, making and sticking to a schedule, and balancing my activities of the day.
11.
My organization characteristics included, clear and precise notes and using Microsoft calendar throughout the day. It help me prioritize my duties.
12.
I prioritize my workload and check with the staff to see when it needs to be in by, I check dates, I keep a check off list and a log.
13.
Please outline your experience of accurately undertaking basic office/paperwork duties *
14.
Punctual, good oral and written communicator, prioritisation, diarising and taking notes.
15.
Please outline your experience of accurately undertaking basic office/paperwork duties.
Question 2 of 25
Tell me about your cash handling experience.
User-Submitted Answers
1.
I've worked in retail over three years. I have handled over $500.00 counting my balancing my drawer when closing at night.
2.
My experience with money started at kfc, taken orders and making sure im giving back the correct change back. Ticket sellings fr sporting events at my highschool, cash handling, payment of orders, balancing float and making changes.
3.
My experience with money started at kfc, taken orders and making sure im giving back the correct change back. Ticket sellings fr sporting events at my highschool, cash handling, payment of orders, balancing float and making changes.
4.
I have exsperience in restaruant and retail. Collecting money and giving change and balancing cash register at the end of my shift.
5.
Experience of handling cash.
6.
Experience of providing excellent customer.
7.
Experience of working in a pressurised and/or busy environment.
8.
Cashiering. A lot of that is about taking in cash. Balance tills. Treat the money like it was your own morality for the responsility. Later on in years- it was behind the scenes dealing with customer handling. Customers would get the right service through their money. If customers were at a finaical lose there was tight restriction on how to deal with certain situations.
9.
I am in charge of all school monies that goes on the safe and send it over to the district after keeping a record of what and when cash goes out.
10.
I will use petty cash in every expenditure.
11.
I have volunteer at they parish. Where I count the donation collection and fill out the bank deposit slip. Also will volunteer during fundraiser where I distribute money to each booth and collect at the all money that was made.
12.
My first internship in college started with the secretary quitting and then I had to handle the check book. My current job I have to handle money on a weekly and sometimes daily basis considering what events are going on for the office. I have to do a weekly deposit along with counting thousands of dollars in one sitting for events that our office does.
13.
My cash handling experience is tough but not that scary.. For I followed strictly the policies laid down by my boss.
14.
Please outline your experience of accurately undertaking basic office/paperwork duties.
15.
I am very careful when handling cash, when returning change I always count the change to the customer.
Question 3 of 25
Have you ever coordinated an event? How did it go?
User-Submitted Answers
1.
Yes.. It went well.. I provided invitations and do follow-ups.
2.
Yes, I did. Participation was great. I provided programs, food, entertainment, and speakers. It was a success.
3.
Yes, I have. Participation was a success.
4.
Yes, I coordinated an event, workshop for home providers. It was a success. I called all home providers. Each participant arrived and asked question.
5.
Yes, I coordinated a workshop for home providders. I called each participant and informed them of the event and time of the workshop. It was a success. All participants were came to the meeting and asked necessary questions.
6.
As a clerk in er, will doing a unit meeting. Before that you'll prefer a agenda from your manager and you will inform all the staff about it.
7.
Yes, just a few months ago I coordinated a fundraiser for Bount Farms. A local organic farm that gives to local families in need. It went very smoothly and I am excited about organizing it again for next year.
8.
Think outside the bank- we did it for all premenent staff. I done all the reception for it. I organsied the event.
9.
I love to interact with customers. In banking there are a lot of networking. To try and recruit and keep people on board. Events would be organised where cilents could come in and perhaps their friends. Identity and clear. Making sure they can still attend. Making sure they have clear entry and no problems. And made sure they knew where they wanted to go. Minutes before your appointment meeting and greeting.
10.
Yes, I coordinated march of dimes for my site. It went well.
11.
I have coordinated an event at church. We have a good outcome of people joining us during this event and always open to new suggest about the event.
12.
Yes. I have coordinated many events. To start with I coordinated a training. I had to make sure that 75-100 people could fit in the room. I also worked with another agency and communicated what they needed and fulfilled those needs. The event day came and we had a great day of training.
13.
Yes I coordinated a event for my nursing team. A lot of thought go into coordinating a event but I always received ideas from my co workers.
14.
Yes, I independently coordinated a Thanksgiving dinner at my grandmas house. I decorated for the theme event, moved the furniture to fit over 20 people and made appetizers. It came out very nice.
15.
Organised on house graduation ceremony went very well.
Question 4 of 25
How does this administration position fit into your career goals?
User-Submitted Answers
1.
I know the company very well and I want to work here to improve my professional skills and enhance my career.
2.
You can see the expression on my face, since I started working here on the 1st of dec 2011, it has been an absolute pleasure, the management and staff have been so supportive and patient, the environment has been refreshing, interacting with the students has been phenomenal. I know if I continue working here I would be an asset to the University.
3.
I want to work in your office because I know that your company are good and I can help your company to grow and to learn more skills and knowledge. And I like the company vision for the clients to help them in their needs. And I think your company needed me.
4.
Because I know that your office are good and I can help to grow your company..
5.
I want to work for this office to learn more knowlegde and skills and help to grow your company.
6.
Because it will be a good challenge and to learn new things.
7.
To learn more and get experience so that I can improve my carreer.
8.
I have found that my strengths and attributes fit well. I have worked with programs and the STAT program I feel will be no problem for me to get into and understand. I have had to really dive into programs before such as a picture link program we use for employee IDs. I have had to set up on the back end of a program new ID badges for people when they find that they would like their county agency to have an ID badge.
9.
Inova are very well known in the community and I would love to contribute to the success of the company.
10.
I think my skills and experience will transfer to this company. I like the fact that its a team, and that everyone works together keeping the employers safe and protecting them. Like the visionn statement says "caring today for a healthy tomorrow"
11.
I want to have experience in different areas.
12.
I am looking forward to working for high profile individual and understand the position is demanding. I am ready for the challenge.
13.
My goal when taking the receptionist job a Wiederstein was to learn all that I could and eventually seek out a position at the highschool level. When I read the job description for this opening, it seemed to be a job along the lines of what I am doing now, with an opportunity to learn new skills and work in the highschool environment.
Question 5 of 25
Why did you leave your last job?
User-Submitted Answers
1.
Why did you leave your last job?
2.
I would like to grow as a person and in my work environment. I loved it there, but there wasn't any promotional positions available.
3.
I want to get more experience in different fields.
4.
I am looking for a challenging position after 10 years of same routine work.
Question 6 of 25
Have you ever taken a role in a company that hasn't fit into your long-term career plans?
User-Submitted Answers
1.
A company in which I could expand my capabilities, feel respected & of course be well-paid,
2.
My ideal company would be somewhere I felt comfortable, part of a team, and could grow as a person and advance in the company.
3.
Happy place to work, enjoyable, do not feel hard work, we enjoy doing our work, we always cheer up and have a laugh.
4.
Spilt of female and male. Quite gender diverse. Looks over the river. I like looking at water it relaxes me or scenary. Have a lovely place to have lunch so canteen. Part of the company pension after 3 months. Good staff discount- 30%-50% discount.
5.
Someplace that I can promote and where they like to promote people. Long term and goal oriented.
6.
A company that will help me learn and grow as an individual as I give my best to the company.
Question 7 of 25
Tell me about yourself.
User-Submitted Answers
1.
I have 12 years experience.
2.
I have 6 years experience in administration.
3.
My name is doris ,39 years of Age Married with 3 Children finished my matric in 1993 and completed my COMPUTER CAREER IN 1994
4.
I am christine, 25 years old, single, im living now at new salata with my sister and her family, I want a new change in my life right now and I like to do sports, especially swimming and badminton and I spend my free time with my family.
5.
My name is karen murphy I'm a honest, have good organisational skills, in my previous positon I worked as a switchboard operator my main priority keeping clients happy with fast and accurate service. Within a year I was offered a high position within the company I'm hardworking and a fast learner.
6.
I am organizer and a multi-tasker with 2 children.
7.
I have been working for the school system for the past 18 yrs. First as a clerk at the d. O. Then as clerk in elementary, then two years as a secretary counselor, then moved back to murrieta and started working for val verde school district as an attendance tech for a middle school for two yrs., then as secretary III for five yras, and finally as principals secretary for the past 7 yrs.
8.
Smart, serious, intelligent, quick leaner.
9.
I am a very energetic person. I have hold myself to a high standard and feel that every day I can achieve a task given to the best my of strengths and abilities. I love to dive into projects, research and get people involved if need-be.
10.
I've been with the state 9 years, I came from Sierra Vista that closed down; and came to HQ as a office assistant, then promoted to a senior legal typist.
11.
I am passionate about helping others and enjoy organizing high profile bosses.
Question 8 of 25
Describe a bad customer service experience you have had in the past and how you handled it?
User-Submitted Answers
1.
I was phone to the bank regarding my phone insurance coverage plan but they are not giving me right feedback.
2.
I socialise with positive group of peaple. Even if im down I believed the advices would bring me up.
3.
I have had customers get very upset with me. I try to calm them, and do everything I can to help. If it is out of my control, I call in the managers.
4.
Sometimes a customer does not understand how a business works. I need to understand their point of view first. Know the differences between what we are doing. Speak to them with their point of view.
5.
I always do good experiences. I never had the experience. I always find a way to make it work.
6.
I had a gal once tell me that she was not happy with the way one of our employees handled a situation. All employees reflect on another employee weather they did the something that this customer is upset about. We had a protocol set up and I followed it per policy and this person was happy to know that their voice was going to be heard.
7.
Describe a bad customer service experience you have had in the past and how you handled it?
8.
I have had someone cuss me out because their card didn't work. I kept calm and apologized and let him know that I couldn't do anything about the card he would have to call the bank. I apologized several times and told him I understand his frustration.
9.
I had a client who complained about a colleague and did not want to deal with her. I apologized to the client and assured her that the Company will assign another sales cordinator and they were happy.
Question 9 of 25
What signs of trust have you demonstrated in the past while working?
User-Submitted Answers
1.
I always trust people. If I cannot get a job done properly people would tell me straight away. I am open minded. Happy to hear from them. I am a very straight person. Business company in mind.
2.
The fact that I trained people that they trained people. I was entrusted to pass it on to other co workers.
3.
I keep my word when I say I will get back to people, I am honest when I am not sure on how to do new things.
4.
If someone needs something done they know they can come to me. They can trust me by knowing that they gave me a job and it will get done in a timely manner and correctly.
5.
Well I am a reliable worker and my bosses can depend on me. They know I will show up to work sick before I call in.
6.
I keep all information confidential.
Question 10 of 25
Tell me about a time when you improved communication between yourself and a co-worker or client.
User-Submitted Answers
1.
Sometimes the supervisor can be quite loaded. I am doing my own things at the same time. They might end up giving me extra work to reduce their work load. I would say I understand all of this. I understand that we should proirtize and ask if this is okay.
2.
No because I like them all. But the past manager I worked for was very fussy. I do prefer men managers to female managers. Men seem a little more on ball.
3.
No one I have had conflict with. Honestly I have never had a major problem with a superior.
4.
Tell me about the most difficult supervisor you have ever worked with, and how you went about working with him or her?
5.
My current boss is very disorganized, he makes his travel arrangements the last minute, misses out on important meetings by over 2 hours and am forced to apologize every time.
Question 11 of 25
You have been asked to set up a meeting. Quickly go over the steps you take to make this meeting happen.
User-Submitted Answers
1.
A lot of the day to day activities- customers are very busy and have to deal with things there as. You might have people booked but there could be people coming in. Making sure the room was available to take them to the side to an ad hoc appointment.
2.
I had a time where I needed to get a room for a meeting of 10 people. We did not have a meeting space available in our building and I knew of a location where a meeting could be held. I called the facilitator and it ended up that that day that location was available for that two hour meeting. If it would not have been available we would have found a location that worked. PHone calls were made and they all showed up right at 10:00 for the meeting.
3.
Please tell me the time, day and whose attending this meeting along with what the meeting is for.
4.
I first call all the attendees to confirm their availability. I then send out an invite on email with reminders. A day before the meeting, I send out reminders. I also organize for refreshments and meals should they be required and ensure the venue is well prepared.
Question 12 of 25
Why do you want to be an office administrator?
User-Submitted Answers
1.
As I have discussed the strengths I posses I feel fit in perfect for this job. I have the ambition and the knowhow from my past jobs that have lead me to be able to apply for this position and be rightly suited for it.
2.
I like the fast paced work environment, I like assisting attorneys that need help with formatting or creating documents, I like being able to work as a team with different people and learning new things.
3.
I am well trained in the position and believe I can offer the best.
Question 13 of 25
How proficient are you with Microsoft Excel?
User-Submitted Answers
1.
I am fairly proficient, I know more than most because I am a mass communications major so I am required to work with softwares of all types.
2.
I work with computers very well.
3.
Excel- intermiate. Link worksheets. Run calenders through excel in expereince.
4.
Excel and word are the biggest system tools we used.
5.
Microsoft Excel is one of my favorite programs. Like I said earlier I had to gather that data for the meeting and then make a pie chart out of the information gathered. I felt really happy with the amount of little time I was given. Excel is something that is used a lot by myself for report purposes. If I have a report where I need to sort information in my current job I either copy and past it into excel from another program or save and open it in Excel. Excel is just a really great program for many different job duties.
6.
In our office we rarely use it, but I have taken a few classes on it and can figure it out.
Question 14 of 25
Do you have any questions for me?
Question 15 of 25
Have you ever broken a confidentiality agreement?
Question 16 of 25
Judging by your resume, you appear to be overqualified for this secretary position. What would keep you here, if you were offered the job?
Question 17 of 25
How do you handle stress?
Question 18 of 25
Have you requested extra responsibilities in any of your previous roles?
Question 19 of 25
How do you handle a larger than average workload?
Question 20 of 25
Looking at your resume, it seems there are specific skills necessary for this position that does not stand out. How do you think you will be able to compensate for these missing skills?
Question 21 of 25
Tell me about your relationship with your previous boss.
Question 22 of 25
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
Question 23 of 25
How many days were you absent from work last year?
User-Submitted Answers
1.
Because I am a team player, dependable, I love a challenge and a fast learner.
2.
I believe I got what you are looking for and you will not be disappointed. I am a self started, do not need supervision and highly motivated by my work.
Question 24 of 25
Explain your greeting and how you handled phone calls at your previous employment.
User-Submitted Answers
1.
Customer first. My greetings are cheerful and always with the will to help.
2.
I used to answer the phone with a smile cause I am the first person they get in touch with at the company.
3.
I would answer in a cheerful voice. Let the customer come first.
4.
Hi how are you this is Christina from dept. Of legal affairs how can I help you.
5.
Thank you for calling Crown Healthcare, Juliet on the line how may I help you.
Question 25 of 25
What are the top duties of your current position?

About Secretary

August 18th, 2017

A secretary is a person whose work consists of maintaining files, operating telephones, typing letters and other clerical functions. These functions may be entirely carried out to assist one other employee or may be for the benefit of more than one such. In other situations a secretary is an officer of a society or organization who deals with correspondence, admits new members and organizes official meetings and events.

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