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Top 25 Secretary Interview Questions

Question 1 of 25
Do you always double check or proofread your work?
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Question 2 of 25
Tell me about your cash handling experience.
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How to Answer
Some administrators handle cash regularly, and many handle the petty cash for their office. Simply share any cash handling experience that you have even if you were not in an administrative role at the time.

Remember working at that fast food restaurant or grocery store as a teenager? You can draw off of that experience, as well. Share where you worked, how often you handled cash, and if you were responsible for balancing your drawer at the end of each shift.

Answer Example
"I have been handling cash on the job since I was a teenager. It's no problem for me. I have strong attention to detail and can ensure there are no discrepancies."
Entry Level Example
"I have not yet had the opportunity to handle cash in any previous roles; however, I am very trustworthy, excellent with numbers, and able to handle the responsibility that comes with the task of handling funds."
Experienced Example
"I have handled cash for many years - first, as a cashier at a grocery store, then as a bank teller, and now in my roles as a professional administrator. In my current position, I am required to count and balance any cash at the end of the day, and deposit it at the bank in the night deposit slot before I go home. I have never had a discrepancy."
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Question 3 of 25
Have you ever coordinated an event? How did it go?
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How to Answer
The interviewer would like to know you understand the ins and outs of event coordination. If you have coordinated an event, pick your favorite one that turned out the best! Explain why you were organizing the event, what steps you took to coordinate everything and provide a brief overview of what the event entailed. How many people were there? Finally, be sure to express how pleased you were with the outcome of the event, and share any kudos you received from event attendees regarding the execution of the event.

Answer Example
"I coordinated my first event last month, helping my boss throw a client appreciation party. The party was for approximately 200 people. I helped find the caterer, had the invitations designed and sent, and then was responsible for the follow-up thank you's post-party. It was a great event, and I loved every minute of the planning process. Will there be event coordination responsibilities in this role?"
Entry Level Example
"If you have not coordinated an event, that is okay! Just tell the interviewer that you have not had experience organizing an event, and you look forward to taking this on as part of your duties! Then, share that you would seek out a mentor, such as another co-worker, the first time around to assist you with the process to ensure you execute the event flawlessly."
Experienced Example
"Yes, I have thrown a variety of events in my career as an administrator. I have a plethora of people in my Rolodex for catering, invitations, bartending, music, and more. The events I have helped to coordinate have been client appreciation, tenure parties, and holiday parties. The majority of recent events I've been involved in have been for 50-500 people."
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Question 4 of 25
How does this administration position fit into your career goals?
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How to Answer
Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

Answer Example
"My primary goal in my career as an administrative assistant is to eventually work my way from an Administrator level to an HR professional role. I feel that what your organization offers is a strong path towards those goals and I am excited about what this position has to offer."
Entry Level Example
"My primary career goal is to find a position where I can stay long term. Because your company has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Experienced Example
"This position aligns nicely with my career goal of continued growth. The role is in my comfort zone, but a new enough approach that will intrigue me, and the company size is adequate to support growth."
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Question 5 of 25
Why did you leave your last job?
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How to Answer
Be honest with the interviewer about why you left your last job ensuring that you focus on yourself instead of the company. Talk about why you made the decision to leave the company to better yourself.

You might say, "I chose to leave my last job for a job with better hours that would allow me to spend more time with my family"

You may state, "I really liked my last job, and I could tell I was starting to outgrow my responsibilities. I want to find a job that is more challenging."

You might mention that you left for a higher paying job at another company, a promotional opportunity, or the opportunity to work for a company that you have had your eye on for a long time. If you were laid off from your last job, simply say you were laid off.

What happens if you were terminated from your last job? It can be a bit uncomfortable to talk about, but you need to be honest with the interviewer. Share why you were let go from the company taking complete responsibility for your actions that resulted in your termination. Finally, share what steps you have taken to ensure you are never let go again.
Answer Example
"I chose to leave my last job for a job with better hours that would allow me to spend more time with my family"
Entry Level Example
"I left my last role because the company went under. I enjoyed the work and would have stayed otherwise. I don't like to jump around from position to position and would like to find a long-term fit for my next opportunity."
Experienced Example
"My previous position had a major change in hours, and the organization wanted to put me on a night shift. I cannot accommodate evening shifts as I have two young kids. I am seeking an opportunity that will meet my need for an 8-5 type of schedule."
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Question 6 of 25
Have you ever taken a role in a company that hasn't fit into your long-term career plans?
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Question 7 of 25
Tell me about yourself.
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Question 8 of 25
Describe a bad customer service experience you have had in the past and how you handled it?
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Question 9 of 25
What signs of trust have you demonstrated in the past while working?
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Question 10 of 25
Tell me about a time when you improved communication between yourself and a co-worker or client.
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Question 11 of 25
You have been asked to set up a meeting. Quickly go over the steps you take to make this meeting happen.
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Question 12 of 25
Why do you want to be an office administrator?
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Question 13 of 25
How proficient are you with Microsoft Excel?
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Question 14 of 25
Do you have any questions for me?
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Question 15 of 25
Have you ever broken a confidentiality agreement?
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Question 16 of 25
Judging by your resume, you appear to be overqualified for this secretary position. What would keep you here, if you were offered the job?
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Question 17 of 25
How do you handle stress?
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Question 18 of 25
Have you requested extra responsibilities in any of your previous roles?
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Question 19 of 25
How do you handle a larger than average workload?
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Question 20 of 25
Looking at your resume, it seems there are specific skills necessary for this position that does not stand out. How do you think you will be able to compensate for these missing skills?
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Question 21 of 25
Tell me about your relationship with your previous boss.
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Question 22 of 25
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
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Question 23 of 25
How many days were you absent from work last year?
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Question 24 of 25
Explain your greeting and how you handled phone calls at your previous employment.
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Question 25 of 25
What are the top duties of your current position?
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About Secretary

August 18th, 2017

A secretary is a person whose work consists of maintaining files, operating telephones, typing letters and other clerical functions. These functions may be entirely carried out to assist one other employee or may be for the benefit of more than one such. In other situations a secretary is an officer of a society or organization who deals with correspondence, admits new members and organizes official meetings and events.

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