MockQuestions

Telecommunications Mock Interview

31 interview questions and answers to help you prepare for an interview in the telecommunications industry.

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Question 1 of 31

What do you know about Company ABC?

How to Answer

Your answer should demonstrate that you have done your research on Company ABC and have an understanding of the challenges Company ABC faces, the goals they're trying to achieve, and the market in which the company operates.

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List of 31 Telecommunications Interview Questions & Answers

  • 1.

    What do you know about Company ABC?

      How to Answer

      Your answer should demonstrate that you have done your research on Company ABC and have an understanding of the challenges Company ABC faces, the goals they're trying to achieve, and the market in which the company operates.

      1st Answer Example

      "I've always been inspired by what Company ABC has achieved. The remarkable growth and the overwhelmingly positive press has always made Company ABC stand out in the telecommunications industry. I know that you have been in business for XX years and that you've seen an XX% growth in the past 18 months due to your innovation and focus on a progressive culture. I am excited to work with such a progressive company."

      2nd Answer Example

      "Your company has an impressive industry reputation, and I would be thrilled to learn from your leadership team. From my research, I find that you are very involved in the community and put a lot of efforts into developing your employees."

  • 2.

    Why do you want to work for Company ABC?

      How to Answer

      The interviewer wants assurance that your values align with the values and vision of Company ABC. Assure the interviewer that this role would be a progressive step in your career and be sure to express your excitement!

      1st Answer Example

      "I have always appreciated the values at Company ABC and the way you treat your customers. Company ABC shows consistency in branding and your commitment to putting the customer first is a rare find. This commitment is very much in line with my customer service philosophy and the type of culture I am looking for in my next opportunity."

      2nd Answer Example

      "I am impressed by your mission, and I love how much of an impact you make on the local community. Winning the community Humanitarian Award in 2016 was a remarkable achievement that stands out to me. In addition to all of this, I want to work for your company because you offer the growth, development, and leadership opportunities for which I have been looking. I see a long-term fit here which is important to me."

  • 3.

    Describe your knowledge of Agile project management. How does it differ to other project management methodologies?

      How to Answer

      The interviewer would like to see that your knowledge is strong enough that you can compare project management methodologies. Discuss your current knowledge of Agile project management.

      1st Answer Example

      "Most of the projects I've been part of have used Agile methodology. In my opinion, Agile project management gives greater flexibility to pivot without requiring substantial changes and reworking. The risk is also reduced as the project is completed in iterative steps, with testing along the way, rather than waiting until the end of the project."

      2nd Answer Example

      "I have not been part of many projects that use the Agile methodology so my understanding could be stronger than it currently is. From my understanding, Agile encourages more of a collaborative environment with faster response time. In my current position, we more often utilize XPM, Extreme Project Management. This choice is because many of our projects are short with a tight deadline and XPM is most effective for those types of project plans."

  • 4.

    When have you given back to the community?

      How to Answer

      The interviewer would like further insight into how altruistic you are. Give the interviewer at Company ABC a deeper insight into your values by discussing the ways that you give back. Perhaps you volunteer at a local charity, donate a portion of your paycheck to a specific organization, clean up around the parks on the weekend, or help your family with their needs. Be sure to use a recent example as you do not want to lean on volunteer experience from 12 years ago.

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  • 5.

    Tell us about your experience in telecommunications.

      How to Answer

      The interviewer is looking for an answer that highlights your comprehensive industry experience. Take a few minutes to walk the interviewer through your related education, passion, and enthusiasm for the telecommunications industry.

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  • 6.

    Tell me about recent courses or training you've completed in your role as a Telecommunications Technician.

      How to Answer

      The interviewer would like for you to demonstrate your desire for continuous learning. Discuss how you have expanded your knowledge since starting a career in Telecommunications.

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  • 7.

    Tell us about a time when you successfully installed new or modified software, hardware or programming modules.

      How to Answer

      The interviewer is looking for specific technical knowledge. Be sure to answer specifically and demonstrate your full understanding of these technical tasks.

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  • 8.

    What anti-virus programs have you used, and have you ever had difficulty installing them?

      How to Answer

      The interviewer would like to know your scope of understanding when it comes to different anti-virus programs, the problems that can arise, and the importance of cyber-security. Briefly discuss the anti-virus programs that you have used/installed.

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  • 9.

    Why did you choose to become a Telecommunication Technician?

      How to Answer

      The interviewer wants to see your passion and enthusiasm for a profession in the telecommunications industry. Talk about what led you to a career in telecommunications and what helps you to find fulfillment in your day to day work.

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  • 10.

    What was the biggest change you have had to deal with in your career?

      How to Answer

      You will likely face change in your career from time to time. Assure the interviewer that you can adapt to significant changes in a professional manner.

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  • 11.

    Workers in the telecommunications industry often spend a lot of time on the road and doing off-site work. This means you don't see colleagues regularly. How do you develop trust among your team members when working remotely?

      How to Answer

      The interviewer would like to know you are aware of the challenges that come with a role that requires travel. Show that you are proactive and deliberate in forming relationships with your colleagues despite being on the road.

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  • 12.

    We work hard to keep a harmonious workplace culture at Company ABC. Have you ever had a conflict with a manager? How did you resolve it?

      How to Answer

      The interviewer would like to know how you react to a conflict situation, and how active you are in attempting resolution. Use a real-life example if you can. If you are newer to your career, this could include a case of a conflict with a professor (perhaps you disagreed with a grade you received). How you behave in a conflict situation will be critical information for the interviewer.

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  • 13.

    Why should we hire you to work at Company ABC?

      How to Answer

      Show the interviewer how your skills, experience, and education relate to the job for which you are being considered. The interviewer wants to see that you have read, and understand the position description, and that you have an understanding of the workplace culture at Company ABC.

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  • 14.

    Excellent customer service is very important to us at Company ABC. How do you handle challenging customers?

      How to Answer

      The interviewer would like to know that you remain professional, helpful, and calm when dealing with customers of all kinds. If you can, give a specific example of a time when you successfully assisted a challenging customer.

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  • 15.

    We are looking for a long term fit. What are your short-term and long-term career goals with Company ABC?

      How to Answer

      The interviewer would like to know that there is a strong alignment between what Company ABC is offering and what you are looking for in a long-term fit. Discuss your ideal career situation, short and long-term.

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  • 16.

    At Company ABC we seek to hire those who are collaborative by nature. How do you get along in a team based environment?

      How to Answer

      The interviewer would like for you to demonstrate that you can work well in a team-based and collaborative environment. Use a real-life example from a time when you have worked in a team based environment.

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  • 17.

    How can Company ABC continue to perform better than our competitors?

      How to Answer

      The interviewer would like to know how well you understand the industry, and the business environment that Company ABC operates in. Showcase the research you have conducted on Company ABC and their competitors.

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  • 18.

    What do you know about our customers and the target market at Company ABC?

      How to Answer

      The interviewer is looking for clues that you understand who their clientele is, and what their requirements might be. Show the interviewer that you know their business and target market. It is okay to ask the interviewer more about their target market. Anything they share will you will help you in the next interview!

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  • 19.

    Which coding languages are you familiar with?

      How to Answer

      The interviewer is looking for evidence of continued learning and improvement. Your desire and willingness to expand your knowledge into different areas of technology is something that will make you a stand out candidate. Discuss the coding languages you are most familiar with and be sure to ask the interviewer if they are looking for any specific coding languages. You want to have the opportunity to address any potential shortcomings in your experience right away.



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  • 20.

    At Company ABC we put a lot of effort into staying 'in-the-know' within our industry. How do you keep up-to-date with new technology and trends?

      How to Answer

      There is no right or wrong answer! You merely want to display to the interviewer that you have a finger on the pulse of what is happening in the telecommunications industry. Briefly discuss how you stay up-to-date on new industry related trends. It's a great idea to ask the interviewer what their favorite resources are, as well. This question could open up a great conversation!

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  • 21.

    If you were hired today, what would you accomplish first?

      How to Answer

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate.

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  • 22.

    Would you say you focus more on reasons why change will not work rather than adapting to new changes?

      How to Answer

      When a change occurs in the workplace do you view it positively or do you resist the change? Talk to the interviewer about how you adapt to change.

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  • 23.

    Tell me about a time that you have helped a co-worker accomplish an important goal.

      How to Answer

      Being goal-oriented and determined is imperative. What do you do, outside of your own goals, to ensure that everyone on your team is successful? Assure the interviewer that you are always willing to keep the team, or company as a whole, in mind.

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  • 24.

    Have you ever taken a role in a company that hasn't fit into your long-term career plans?

      How to Answer

      Most people have taken on a position that was not a fit for them in the end. It's best to openly discuss any jobs that you have held that were not a fit. This information will assist the interviewer in being able to place you within their organization correctly. Be sure to end your answer on a positive note, discussing how you bounced back from the misstep.

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  • 25.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

      How to Answer

      On a scale of 1-10, how skilled are you in communication? Why did you choose that particular rating for yourself?

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  • 26.

    What type of work environment allows you to be the most productive?

      How to Answer

      Are you able to be productive in any environment? Are there particular types of situations that you find distracting? Discuss your preferences with the interviewer. Be sure to research the kind of environment offered in this position before the interview.

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  • 27.

    What are your salary expectations?

      How to Answer

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

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  • 28.

    When have you worked among a diverse group of people?

      How to Answer

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

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  • 29.

    Are you applying for any other jobs?

      How to Answer

      It always puts a little bit of fire under the hiring manager if they are aware that you are actively looking for a new position. Tell the interviewer about your search so far.

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  • 30.

    Describe to me your ideal employer.

      How to Answer

      A job search isn't just a one-sided hunt. You must also feel as though this is a good fit for yourself. Tell the interviewer about your ideal employer. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.

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  • 31.

    Do you think honesty is always the best policy?

      How to Answer

      Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty in the workplace.

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