Updated on January 6th, 2019 | Rachelle is a job search expert, career coach, and headhunter who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
Which decision-making technique do you deploy most often?
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The interviewer wants to understand the types of techniques and thought processes you use, to come to conclusions when working on projects. Pareto Analysis or the 80/20 rule is a commonly used decision-making technique, as is T-Chart Analysis, and more. Discuss with the interviewer what you know about decision making and the importance of coming to accurate conclusions.
"Most often, I find myself utilizing Pareto Analysis. I agree with the fact that about 20% of causes are responsible for 80% of outcomes, or results. With this style of analysis, I can more easily break down which part of the workflow is causing most of the issues. Once we identify that 20%, it's much easier to problem solve and make decisions."
"When decision making, I use a variety of techniques, without falling victim to the well-known 'analysis-paralysis.' I tend to go to decision trees, t-chart analysis, or SWOT analysis. The methods that I lean on will depend on the stage I am in with the client, so often, many of these techniques come into play in one project."
How would you rate your performance in this interview so far?
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The interviewer would like to know if you are satisfied with your interview performance. If your interview were a flop, you would know, and it's much better to address outright your performance than try to sweep it under the rug.
If you feel that your performance in the interview is going well: 'I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?'
If you feel that your performance in the interview is not going well: "I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."
"I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."
"I would rate my performance to 90% of my ability. When you asked about my exposure to Agile methodology, I feel that missed expressing my breadth of experience. If you have time, I would like to cover that question further."
Is compensation the most critical factor for you when taking a new job?
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The interviewer would like to know how much emphasis you put on pay when considering a new position. In addition to compensation, there are many other factors to a fulfilling career. These other factors may include:
- work/life balance
- amount of travel involved in the role
- overall medical and health benefits
- additional perks such as a cell, car allowance, spending account
- the industry you will be working in
- amount of vacation time
- the type of clients you would be working with
- the location of the company
- career growth opportunity
- the size of your new team
- the company's reputation
- overall workplace culture
Talk to the interviewer about other factors that are important to you when considering a new job. If you are not sure on details for this role, you can ask!
"Salary is important to me because I know that I am skilled and well educated. With that said, I do look at the full picture which includes factors such as benefits, travel time, and the amount of paid vacation time."
"For me, as a business analyst, the most important factor in accepting a new role is the health of the company, and the clients they onboard. I am looking to take on a team that is positive. I like to work with enthusiastic people that I can motivate. With that said, I am also looking for a competitive financial offer."
Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring their trade secrets to another company or client. Talk to the interviewer about your thoughts on confidentiality agreements.
"Confidentiality agreements are necessary and important to protect an organization. I understand the need for confidentiality and take those factors very seriously. I have never broken the trust of my employer or client."
"I have signed NDA's in all of my previous projects, with no issues. As a business analyst, I understand the importance of confidentiality. I hold myself, and my team, accountable to confidentiality agreements."
How would you ultimately describe your work style?
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This question is not referring to your personality or character, but more towards your methodology when it comes to getting your work done. Talk to the interviewer about your day-to-day approach to projects, communicating with coworkers, or collaborating with clients.
"I would describe my work style as highly team-based. I keep in mind that my pace, quality of work, and the outcome will always affect multiple people on my team. If I am unsure of the path to take on a project, I will consult with my team to ensure that my ideas align well with theirs."
"My work style is best described as independent. Once I understand my clients' goal, I am ready to take on all aspects of the project on my own. I take feedback well, of course."
6. How often do you discuss work with your colleagues to think up new systems and styles of working? The interviewer would like to know if you discuss creative ideas with your coworkers. Do you use your creative mind with your colleagues to discuss plans and systems in the workplace? Talk to the interviewer about how you have used creative thinking in the workplace. Here is an answer example: "I think it is important to discuss work with colleagues in a collaborative nature to encourage all types of ideas to come forth. Often, when people put their heads together, they will create something better than something one individual could have done alone." Here is an answer example: "My team collaborates all the time! When one of us closes a successful project, we send an email to the entire team to let them know how we do it. We can all learn from each other's work methods which are encouraging and helpful."7. How would you deal with conflict on your team? The hiring authority is looking to hear about your ability to communicate with your team, or even external stakeholders, and professionally handle issues when they arise. Think of an example where you worked closely with others to resolve a conflict. You could also offer a scenario where you mediated an issue between two coworkers. Show that you can keep your head on your shoulders when dealing with conflict. Here is an answer example: "I have strong conflict management skills and as a business analyst with many high-stakes projects, have had to exercise those skills from time to time. We are in a high-stress work environment which can cause unnecessary conflict among the team. When a conflict arises, I like to deal with it swiftly, openly, and with poise. Transparency and openness are how I lead my team, so I will call a group meeting where we express concerns and get it all out on the table." Here is an answer example: "When there is conflict, I will address the issue head-on, with expediency, and open communication. Hearing the problem before deciding on a solution, and perhaps most importantly, hearing the parties out is most important. I believe in allowing the stakeholders to have a say in what they think will work best for them, and then work together to create a solution that will work best for everyone."8. Are you currently interviewing with any of our competitors? The interviewer is curious and would like to know if you are visiting any of their close competitors to discuss similar business analyst roles. You are never under obligation to disclose who you are interviewing with, and you are usually best not to name any names, in such a tight-knit industry.
Be direct without giving away too much. Let the interviewer know that you are active in your search but are being very discerning regarding your applications, and final decision. You also do not want it to appear that you are putting all of your eggs into this one basket. Think of this as a first date question - you want to show your interest, but also keep some mystery! Here is an answer example: "I am interviewing with two other organizations for similar business analyst roles. One position, I am in the third interview stage, and the other was a pre-screen call with an in-person interview tomorrow. It is important to me that I find work soon; however, I will hold out for the right opportunity." Here is an answer example: "I am not in a position to disclose which of your competitors are engaging me at the moment, but I can tell you that I am in early to mid-interview stages with two others. Your company is my first choice, and luckily we are furthest along in the interview process."9. Which career development goals have you set for yourself this year? The interviewer would like to know that you are motivated to better yourself personally, and professionally. Career development can come in many forms:
- Trade shows
- Seminars & workshops
- Online coursework
- Finding a mentor
Discuss with the interviewer how you plan to develop yourself professionally this year and be sure to tie it into how this goal will benefit their company, should they choose to hire you. Here is an answer example: "This year I have put requests to attend a few seminars and workshops on effective leadership and one on macroeconomics. I want to be able to help my team and clients reach their goals while also feeling fulfilled and happy. I look forward to taking what I have learned so far, and applying the concepts to this BA lead role with your company." Here is an answer example: "The professional goal that I set for myself recently was to find a mentor to assist me in my career. Being newer to my profession as a business analyst, I felt it was important to consult and meet with someone more seasoned than I. This move to have a mentor can only benefit me and, down the road, I hope to return the favor to someone else who needs a mentor."10. How do you react when you are dissatisfied with the quality of your work, or the outcome of a project? As a business analyst, you want everything to be perfect, and you want every project to be pristine, for your valued client and employer. Failure happens to all of us from time to time. The interviewer would like to know how you respond to let-downs in the workplace. There will always be a time when you are not happy with your work environment, but your reaction is what will determine whether or not you recover from the disappointment. Show that you have the maturity to be able to respond to dissatisfaction productively. Here is an answer example: "In business analysis, there is little room to play around with our work and bounce back from mistakes. I allow myself to make mistakes, tweak my work, and play around with different models; however, an analytical mind is always seeking improvements and will not rest until its right." Here is an answer example: "When I am dissatisfied with my work, I will not submit it. There is no room in my line of work to hand in work that is not up to standard. I would not say that I am a perfectionist; however, I know what I am capable of achieving, and as a business analyst, I have to set a great example at all times."11. What are your thoughts on Agile software development? Do you encourage Agile methodologies with your clients? Agile software development, and it's overall principles have been openly embraced by organizations all over the world, since its inception. Agile encourages collaboration with teams customers, and the end user, allowing for more cross-functional projects to happen with fewer hiccups.
However; there are still some people who strongly argue against Agile. Those people tend to prefer Waterfall, for instance. Discuss with the interviewer your thoughts on Agile, keeping in mind that it's best to research where the hiring company stands on Agile, before your interview. Here is an answer example: "I saw in your job posting that you are seeking a business analyst who embraces Agile methodology. I have worked in, and fully support, an Agile environment. I enjoy the team-based approach Agile brings to software development." Here is an answer example: "From what I understand, Agile software development is highly collaborative and team-based compared to other software development models. I can see how Agile would be excellent for many projects; but perhaps not all. I look forward to learning more about the methodologies used here. What is most important to me is that projects be tackled and completed professionally."12. What does the acronym PEST stand for, and have you ever used it? PEST is a form of analysis, used to pick apart a business environment, allowing a business analyst to understand all of the external factors a company may be facing. PEST is for; Political, Economic, Social, and Technological. As a seasoned business analyst, you should have an idea of what PEST is, and how to tackle this type of analysis. Show the interviewer that you have the knowledge they are seeking.
If you have never used PEST analysis before; that is okay too, merely show the hiring authority that you understand the concept and that you are eager to work with this form of analysis in the future. Here is an answer example: "I have used PEST multiple times as it pertains to seeking out the major external factors that all businesses face which include Political, Economic, Social, and Technological. It's essential that a business analyst single out these factors and study them before making recommendations to a client on specific areas for change and improvement." Here is an answer example: "As I am newer to my career, I have not implemented PEST analysis with a real client; however, I did use PEST in a case study while in University. I was to take a struggling e-commerce operation and discover the political, economic, social and technological factors which were potentially affecting the business. It was an effective method of analysis which I look forward to mastering as I further my career."13. Are you Six Sigma certified? Why is Six Sigma important to you, as a business analyst? Being Six Sigma certified is not always a requirement for being a business analyst; however, this type of training never hurts! Six Sigma certification comes in a variety of levels including white belt, yellow belt, green belt, and MBB which is short for Master Black Belt. Discuss with the interviewer if you have this type of training, and how it helps you to do your job as a business analyst. Here is an answer example: "I am currently taking my Six Sigma green belt, having already earned my white and yellow belts. This education has been helpful when it comes to learning about lean management, and the analysis and control that comes with it. The more knowledge I have on helping business to run lean, the more profitable I can make the clients with which I work." Here is an answer example: "I have not begun any Six Sigma training as of yet; however, I can see how further training in lean management would be a beneficial tool for my clients, as I grow my business analyst portfolio. If this opportunity for further training comes up in the future, I would eagerly join."14. What are the various SDLC models? SDLC stands for Software Development Life Cycle, a concept which is often used by IT Business Analysts. There are various models within SDLC, which include Agile, Waterfall, Spiral, Iterative, and V-Shaped. Display to the interviewer that you understand the variances between these models by briefly discussing their differences. Here is an answer example: "The SDLC models which I am most familiar with include Agile and Spiral. I like agile because it encourages adaptation, continuous improvements, and offers flexible responses to change. With Spiral, it's more risk driven which is also a fascinating method in which to work. The others include Waterfall, Iterative, and V-shaped which I am less familiar with but keen on learning." Here is an answer example: "From what I learned in university, there are five primary SDLC models which include Agile, Spiral, Waterfall, Iterative and V-shaped. Since my focus is not on IT business analysis, I did not perform a deep dive into these; however, I do understand V-shaped analysis and the fact that it is an extension of the waterfall method."15. Describe Kano Analysis and why it is important. Kano Analysis was created to meet the ever-changing needs of customers and clients. When analyzing a product, it's vital that a company fully understands how to determine customer happiness. There are three points to Kano Analysis:
- Unexpected Delighters
- Performance Attributes
- Must Have Attributes
Show the interviewer that you understand these three points work together to help you analyze customer satisfaction. Here is an answer example: "Kano Analysis is a group of qualifiers that a company needs to meet before putting a product to market. Unexpected delighters are seen as the things a company or product delivers that is 'extra.' Must-have attributes are what a customer expects. Then, Performance attributes come from the 'more is better' customer mentality." Here is an answer example: "Kano Analysis is important because it helps a company to understand their customers' satisfaction threshold better. Kano is used for understanding customer needs, determining their requirements, developing new concepts, and analyzing competitive products."16. What key strengths should a business analyst possess? An excellent business analyst will be analytical, a great critical thinker, and a fantastic problem solver. There are many essential strengths that a business analyst should have, and it may be hard to choose. Start by reviewing the job description or job posting, and pick out a few key strengths that the potential employer is seeking. Then, form your response based on those keywords which you possess. Here is an answer example: "Looking at my key strengths, and the strengths of other business analysts that I admire, I would say that an elevated sense of business operations through a variety of industries is fundamental. Also, to be a skilled listener who can read between the lines of what is said and what is truly happening is very helpful. Excellent data analysis is also an area where every business analyst should be highly skilled. " Here is an answer example: "A business analyst should be a creative thinker, an excellent problem solver, and someone who is resistant to stress. Clients can be demanding and require a great amount of attention to detail. These are all skills that I possess, and I look forward to bringing them to work for your organization."17. What does the acronym INVEST mean, to technical teams and project managers? A good business analyst should understand that the acronym INVEST is for:
- Sized appropriately
Show the interviewer that you are familiar with industry terms by explaining what INVEST means, breaking down each word. If you are not familiar with INVEST, that is okay. Likely, this means that you do not often work in the IT space. Here is an answer example: "I understand INVEST best for creating user stories with product managers, developers, and IT teams. The acronym is for Independent; the story should be self-contained. Negotiable; user stories can always be altered. Valuable; meaning there should be a goal or a value attached to the user story. Estimatable; the size of a user story should always be easily estimated. Sized appropriately; meaning the user story should not be too small or too large. Finally, Testable; when user stories are testable, it's easy to see when the project is correct and complete." Here is an answer example: "The bulk of my business analysis is done on the strategic side, for banking and telecommunications. My exposure to INVEST is limited, since it is utilized primarily by business analysts working with developers and IT teams. I do know; however, that it stands for Independent, Negotiable, Valuable, Estimatable, Sized appropriately, and Testable. I am happy to learn more about INVEST and how it will help your clients, technical teams, and project managers."18. As a business analyst, when do you consider a project successful and complete? Just because a client has signed off on a project, that does not mean your job as a business analyst is done. The interviewer would like to understand when you consider a project to be successful and complete. Share that you are available to your clients when they need you and that you do not abandon them the moment they sign off on a project. Here is an answer example: "When I start a project, I am sure to set evident expectations with my clients on what a completed project may look like. I do not consider a project complete until we have delivered what we have promised, and the client can pick up where we sign off." Here is an answer example: "I understand that different clients will have varying expectations when it comes to the completion of a project. I am not interested in having a client sign off on a project when I feel there are still loose ends. I will always be available to my client; however, I do consider a project being at a close when documentation is archived, and invoices are paid."19. How do you show your clients the importance of communication during a project? The interviewer would like to know that you lead by example when it comes to communication in the workplace. Breakdown of communication in a business setting can have dire effects on the profitability of an organization. This effect is why it is essential, as a business analyst, to understand that 'telling' and 'showing' are two very different things when it comes to proper communication with your clients and their teams. Give examples of how you put dialogue into action throughout your projects. Here is an answer example: "I show my clients the importance of clear communication through every step of a project, simply from leading by example. I set the tone and expectations for how we should communicate by utilizing all forms of written, verbal and interpersonal communications to a tee." Here is an answer example: "As a business analyst, we have to communicate every small detail of our projects. I encourage this by asking everyone on our project to use Trello, a project management app that tracks our progress and needs, every step of the way. It's like web-based sticky notes!"20. How do you determine the difference between a risk and an issue? If you have experience as a business analyst or a project manager, you know full well that there is a world of difference between a genuine risk and an issue. The interviewer wants to see that you are not going to overlook probability, but that you can also focus your attention on matters which are current problems. Here is an answer example: "I treat risk as something that could occur in the future, and an issue is a risk that is currently happening. It's imperative to pay attention to both a risk and an issue; however, issues are usually more pressing, from my experience." Here is an answer example: "As a business analyst, I focus more on risk than issues. A risk is a predicted problem or something that could happen in the future, so it's up to my team and me to predict risk and help our clients overcome that risk. An issue is a risk that has already happened. I can certainly recommend to my clients on how to recover from an issue; however, I would much rather help them with precautionary measures before my work becomes damage control."21. What is benchmarking, and why is it important? By definition, to benchmark is to evaluate or compare with a pre-set standard. When a business analyst is benchmarking, they take a deep dive into a competing organization and then uses those marks to set a standard for the company with which they are working.
This deep dive could include hiring practices, return policies, product development, manufacturing procedures, and more. Explain to the interviewer how you, as a successful business analyst, use benchmarking to help your clients achieve their goals. Here is an answer example: "In a nutshell, benchmarking is the practice of setting your business standards against your competitors. When properly utilized, benchmarking can help an organization to take a critical look at their competitors' performance, and learn from mistakes of the past while benefiting from best practices which may already exist. This dive could include dissecting existing processes, the analysis of different sets of data, and developing an action plan around what your competitors may, or may not be doing." Here is an answer example: "Benchmarking is the important practice of comparing your business against other businesses that are already very successful. It's like a smart, analytical comparison. I believe it's essential to benchmark when a company is looking at making a significant change, are seeing a loss of revenue, are anticipating the launch of a new product, or need to recalibrate their business operations in one way or another."22. Name two important types of charts or diagrams a business analyst would use. Why are these important? The hiring authority wants to see that you have basic knowledge when it comes to the diagrams and charts that you will be using during your business analyst career. Some examples include:
- Data Flow Diagrams
- Activity Diagrams
- Use Case Diagrams
- Brainstorm Mind Map
- Feature Roadmap
- Organizational Chart
You are likely familiar with a few of these charts and diagrams, so be sure to choose a couple of options which you know well and can easily discuss. Here is an answer example: "The two types of charts and diagrams that I use most frequently include organizational charts and use case diagrams. When it comes to an organizational chart, I can map out a business' hierarchy, helping me to analyze the stakeholder structure further Once I have a solid understanding of the organizational makeup I can then begin to plan what models will work for organizational change. Then, a use case diagram can be created to show the relationships between everyone, and the activities within the organization." Here is an answer example: "The charts and diagrams which I am most versed in include SWOT diagrams and reports, as well as brainstorm mind maps. I am highly visual which is one reason why I am drawn to charts and graphs, every step of the way, in each project I take on. By starting with SWOT, we can uncover the strengths, weaknesses, opportunities, and threats a business is facing. This report helps the business stakeholders figure out where their biggest roadblocks are. From there, I can more easily create a path towards improvement. Brainstorm mind maps are another visual model which allow me to capture ideas without commitment. This map allows me to take ideas from the teams and stakeholders, and explore them without commitment. In my opinion, a key component to a successful project start."23. What was the last presentation you gave? How do you feel it went? Giving a presentation to clients or your team will likely be a significant part of your role as a business analyst. You may need to gather data, write the presentation, create the visuals, and then deliver it - all on your own. If you have experience designing and giving presentations, discuss with the hiring authority what those topics were on, and how well the presentation was received. If you are newer to your career as a business analyst, perhaps you had to create and give a presentation while earning your bachelor's degree. Best case scenario, you have a sample of a presentation that you are proud of, ready on your tablet or phone, to show the interviewer. Here is an answer example: "The last presentation that I gave was to a team of administrators after our client incorporated a new software system. We had performed the initial user testing, and we wanted to share the results. I created a highly visual presentation, showing the areas of strength the administration team already displayed. I also touched on areas of improvement and gave a quick training. I believe visuals and interesting content is key to a successful presentation. The feedback was positive, and if you'd like, I can email you a copy of the presentation for review." Here is an answer example: "Part of my university training included building presentations in PowerPoint. We learned a bit about creating an effective presentation. I also have some creative abilities, so I like to make sure the visuals are great. In my final project, I received full marks on the design aspect of the presentation. I have it saved on my phone if you are interested in reviewing."24. Have you considered advancing your education to include an MBA? Many successful business analysts have a bachelor's degree, while others possess an MBA. The interviewer would like to know if you have the interest and drive to build on your education, resulting in further career growth opportunities. With a Master of Business Administration, you can learn a lot about enterprise business, the economy, and how big business best functions in a variety of economic and social environments. Although an MBA is not often a requirement to become a business analyst, you will stand out above the others, if you show an interest. Here is an answer example: "I have considered achieving an Executive MBA, in tandem with my career. I believe that having an MBA looks great to any employer and client, and could certainly elevate my knowledge when it comes to business economics." Here is an answer example: "Although I have not taken a serious look at going for an MBA, I would certainly not turn down the opportunity either. Being a recent BA graduate, and just jumping into my career, I would like to earn some years' experience before returning to school. If I could take my MBA and work at the same time, even better."25. Tell me about your experience working with teams from various departments of the organization. The interviewer would like more information on your exposure to working in a cross-functional environment. If you work for a larger company, you may have been asked to work on a project with teams from another department. Your ability to work with cross-functional teams will be a significant asset to your potential employer, especially if they are a larger organization.
Maybe you headed a project which required you to collaborate with the members of the human resources, IT, and sales teams. Share any challenges that came up and what you learned from the experience. Here is an answer example: "Exposure to cross-functional teamwork in my current position is common. I believe that when expectations are communicated clearly from the beginning, a cross-functional team project can be very successful. I go into these types of projects with an understanding that everyone has their strengths and limitations based on their expertise and job function. In my current business analyst role, I collaborate primarily with our IT department, as well as the HR partners." Here is an answer example: "When I worked for a larger BA agency, we collaborated across departments all the time. We had the C-suite of Marketing and Operations, then the Content and Communications department, Creative Services, and also Customer Insights. We would meet on a weekly basis to discuss larger client projects and then collaborate through the week as needed. It was a great set-up and ensured smooth progress at all project stages."26. Talk to me about your specific technical skills as a business analyst. Whether your career focus is on being a data business analyst, an IT business analyst, or a strategic business analyst, your response to this question may be entirely different.
If you are interviewing for a data-focused role, your technical skills may include data analysis software and visual presentation programs such as PowerPoint. As an IT business analyst, you likely have exposure to software development tools and templates. Then, as a strategic business analyst, your technical skills may be better suited for professional industries and include strategic and business case analysis software and applications. Discuss with the interviewer which technical skills you will bring to their organization. Here is an answer example: "As a data business analyst, my strongest technical skills include data mining and big data programs such as Oracle and LIONsolver. I am also active in Microsoft Excel and PowerPoint, as I create data models in Excel and robust client presentations and visuals in PowerPoint." Here is an answer example: "My technical areas of strength are in IT architecture programs such as IBM System Architect and Iteraplan. With ten years' experience between these two programs, I can easily train my clients and even junior business analysts on the use of these systems, helping them to make better sense of the data they receive and organize that data as it pertains to their business or enterprise."27. Tell me about your involvement in systems development life cycle and user acceptance testing. An experienced business analyst will have exposure to SDLC, which is systems development life cycle, or application development lifecycle. When a business introduces new software or applications to their organization, they need to make sure the change is well planned, adequately tested and then properly deployed company-wide. A seasoned business analyst can make this process run much smoother, saving an organization valuable time, resources, and funds. Describe your experience with SDLC and user application testing. If you do not have exposure to these activities, be sure to express your interest in becoming involved and learning. Here is an answer example: "I have worked with dozens of clients on developing a life cycle for new software or applications. As far as user acceptance testing, I have tested on groups as large as 1,000 people. I enjoy analyzing the data that comes from beta and even final-phase software testing." Here is an answer example: "Although my exposure to SDLC is limited, I have jumped in on projects in the user acceptance testing phase. I find it fascinating to analyze which aspects of a new software program or application are the stickiest, which are most easily adapted, and how to move forward from there."28. Tell me more about your degree, and the business analysis field in which you are most interested. A business analyst can specialize in a wide range of industries including finance, economics, statistics, computer or information science, manufacturing, and more. Discuss with the interviewer where you focused while obtaining your university degree, and then draw a picture for them on where your career path has taken you. Be sure to express interest in the hiring company's particular industry or area of focus. Here is an answer example: "I have a Bachelor's Degree in Finance with a focus on Business Administration. My education has been a significant factor in my success as a business analyst as my interest and knowledge grew in areas such as financial accounting business law, microeconomics, and even marketing." Here is an answer example: "When I initially started university, I enrolled in a BA in Finance degree. Quite quickly, I switched to a BA in Accounting degree, as I wanted to be much more focused on the financial analysis aspect. Today, my areas of strength remain in tax and cost accounting analysis, as well as accounting information systems."29. When planning, how often do you create alternative scenarios to help you adjust to changing situations? A talented business analyst will have the ability to pivot, adapt, and change on a moments' notice. As a business analyst, you know that being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Talk to the interviewer about your ability to create a variety of potential scenarios for your clients and accounts. You may never need to take on these scenarios; however, it's great for the interviewer to know that you can adapt your plan on the fly. Here is an answer example: "I love having contingency plans. It's important for a business analyst to understand that ideally, we are going to do 'X,' but if that fails, we need to be ready to pivot and make sure that 'Y' happens. Having alternate scenarios mapped out takes out the uncertainty, and is sure to prepare everyone to adapt if a problem should arise." Here is an answer example: "Nothing in business is guaranteed, that is one thing I know for sure. I always create 'what-ifs' because I know that plans change quickly, especially where there are multiple decision makers involved in getting to the finish line. Plan B is always ready to go."30. Which data modeling software do you prefer to use? Most commonly, business analysts will use Microsoft Excel or Visio for their data modeling needs. Likely, the preferred software or program will be mentioned in the hiring company's job posting so be sure to refer to that. If you have experience in the software or applications they use, be sure to mention your level of exposure and expertise. If you do not have experience in their preferred programs or software, discuss how you can apply your current knowledge to their systems. Here is an answer example: "I have the most experience with Visio for data modeling, and I see in your job posting that you are seeking at least three years' exposure to that particular program. I have used Visio for five years now, and consider myself an expert user. I have created hundreds of entity relationship diagrams and other flowcharts within Visio." Here is an answer example: "Microsoft Excel is my go-to program for most data modeling needs. I find Excel the simplest for data mapping and would say that I am an intermediate level user. I have minimal exposure to Visio although I have begun to take an online training course to strengthen my skills in that particular program."
Author of Business Analyst Answers and Questions
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace.
Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career.
Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise.
Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 01/12/2017 Last modified on: 01/06/2019
Our interview questions are created by writers, almost all of which, have a long history of recruiting and interviewing candidates.
They do not necessarily have experience interviewing or working with companies, careers, or schools, in which they may write for on MockQuestions.com.
We do, however, strive to match their background and expertise with the appropriate question sets found on our website.
Our careers, companies, industries, and schools may have duplicate interview questions and answers found elsewhere on our website.
Specifically, our companies and our graduate school interviews.
For these two, we use the industry in which we believe the company most well-represents and the graduate programs, as the basis for the interview questions and answers that generate for each company or school.
The intent of MockQuestions.com is for our users to build confidence for their job interview, by using our thousands of interview questions and answers as they practice and prepare for their interview.
We believe, most of our visitors can become more likely to succeed in their job interview with hard-work and practice. We believe, the key to success is for our users to rehearse with our interview questions while using our answer examples as an idea generator for their own interview answers.
We strongly want to discourage users from memorizing our answer examples.
That is not the purpose of our website.