The interviewer is testing your understanding of the job. We recommend that you study the job description prior to arriving for your interview. Be sure that you understand what the role entails, and when asked this question, simply provide a high-level overview of your understanding based on the description. Next, share your strengths and express how they will help you excel in this capacity.
Personal Assistant Interview Questions
Do you understand the role of this position? Why do you think you will excel as an assistant?
"Answer example, "I fully understand the role of this position and I am very excited about it! My experience in this arena dictates that I am qualified to be a successful candidate for the job. My organizational skills, communication abilities and desire to make the group work effectively assure me I will excel at this job."
Are you a patient person? When has your patience really shown in the work place?
Absolutely! Being a Personal Assistant requires patience and grace, and the interviewer needs to hear that you are a patient person. Afterall, it is your job to alleviate stress and create simplicity for another person's life. Being a patient person is a must! Begin by telling the interviewer that you are a patient person, and you understand being patient is a must in order to facilitate personal assisting services for your clients. Then, share an example! A great example might include a time when a client was having a hard time making a decision or was frequently changing their mind. You might share how you patiently allowed the client to have some space to process their decision and happily went along with their request when they were ready.
"Answer example, "Patience is necessary in any setting as a personal assistant, especially with so many things happening at once.
Often times, we rely on other people to get the work done and this can cause delays. With patience, I manage this by setting expectations around communication and offering assistance wherever possible."
How do you stay motivated?
Interviewers need to hear that you have some method for keeping yourself organized. What tools do you use? Do you use an Outlook calendar to keep yourself on track? Do you keep a to-do list? Do you spend time each morning planning out your day? Do you take notes during meetings? Are you accustomed to having a team who helps you out? Simply share which tools you use to keep yourself organized!
"Answer example, "My desire for motivation strongly comes from within. I am often reading business publications and learning about the group I support to be better.
Simply put, my desire to be the best version of myself motivates me at the foundation of all things everyday."
Have you ever been rejected by a client before? How did this make you feel? How did you bounce back from that?
Rejection will likely occur at some point in your career. The key is sharing that you learn from the scenarios and never let them get the best of you. Begin by sharing a time you were rejected by a client. Share what personal assisting services you were not offered as well as why you were not given the job. Perhaps your cost was higher than another assistant's costs. Maybe you were unable to turn something around as quickly as the client would have liked. Or, it may be that the client had received a last minute referral for a different assistant from a friend. Next, share how you felt as a result of the rejection. You might share that you were disappointed, but you understood why they made their decision. You may mention that you were really looking forward to the opportunity, and you wish you could have taken on the job. Finally, discuss what steps, if any, that you took to ensure you were not rejected for the same reasons again. For example, you might mention that you re-worked your personal schedule to allow more flexibility to allow for quicker turnaround services.
"Answer example, "Rejection happens and our ability to handle rejection says a lot about who we are as professionals. It never feels great but it is important to learn from each situation and bounce back. If something could have been done better, be sure to recognize what that could have been. Other times, accept that you are not a fit for that client's needs and focus your energy on where you can add value elsewhere."
How do you try to avoid misunderstandings with your client?
Why do you want to be my Personal Assistant?
When starting work for a new client, what are a few things you like to do to get to know the person and make them feel comfortable with you around?
What is the most challenging task you have completed as a personal assistant?
What experience do you have helping someone with a disability?
Tell me about a time you had to multi-task. How comfortable are you handling more than one task at a time?
What personal assisting tasks do you feel you are exceptionally good at?
Do you enjoy socializing with your clients?
What type of personalities do you work best with?
When have you had to set aside your own personal way of doing things in order to better help a client?
Why should we hire you?
What are your strengths?
When have you had a misunderstanding with a client? How did you two resolve the issue?
Sometimes personalities can clash. When have you had to modify or change your behavior to prevent a personality clash with a client?
You have been asked to set up a meeting. What actions will you take?
When have you shown a great deal of patience when working with a client?
Why do you want to leave your current job?
What personal assistant experience do you have? What were your common tasks?
What tasks do you dislike most?
How are your communication skills?
What are your career goals?
Describe yourself in three words.
What are the most important qualities to have as a personal assistant?