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20 Questions and Answers Written by Professional Interviewers

Question 1 of 20
How do you evaluate success in your day-to-day activities?
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How to Answer
How you view a victory can be a substantial determining factor on whether or not you will be a good fit for this particular role. Share with the interviewer your thoughts on success, and what a successful day would look like to you.

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Question 2 of 20
What is the most difficult situation you have had to face as an administrator? How did you overcome it?
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How to Answer
The interviewer would like to know how you react when it comes to workplace challenges, and what you would gauge as a problematic situation. If finding that a colleague has eaten your lunch is your example, chances are, the interviewer will see you as unable to handle substantial challenges. Use a relatable case and be sure to highlight what you did to overcome the situation and make the best of it. This question is not the time to complain about your jobs or co-workers. Keep your response as positive as possible.

Question 3 of 20
How well do you work in a cross-departmental environment?
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How to Answer
Working in a cross-departmental environment is one where teams from different groups, or business units, work together to achieve a common goal. This situation could mean that administrators are working with the accounting department, or marketing and sales work together to reach a particular result. A cross-departmental collaboration can often involve working with people in varying seniority offering you a broader range of exposure to the business. Show the interviewer that you are excited about these cross-collaboration opportunities. If you have exposure to this type of working environment, discuss it.

Question 4 of 20
Are you comfortable handling a very busy, multi-line phone system?
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How to Answer
The interviewer would like to know more about the volume of calls you are accustomed to taking, on an average day. If you are an experienced administrator, you probably know this answer off the top of your head. Think about how many hours per day you work, how many lines you handle on a daily basis, and how often you find yourself picking up a new call.

Question 5 of 20
Have you ever been overloaded with work? How did you manage?
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How to Answer
The interviewer would like to know how you react when your desk is piled high with work, and there is no end in sight. Are you the type to put your head down and stay on task? Or, perhaps you get overwhelmed and need to walk away from it all before you can collect yourself. Be honest but do assure the interviewer that you are capable of handling a high-work volume professionally.

Questions 6 through 20
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