"In my last position, I was determined to achieve the next of my career goals. However, there was only one opportunity, which two of my coworkers were also vying for. I was concerned that this competition would be detrimental to our team's morale and hamper our productivity. So I decided to include another career goal in combination with this one - coaching and mentoring others on my team. I knew what needed to be done to earn the position, and in my spare time, I researched the best techniques and approaches to accomplish what needed to be done. I also learned new methods to enhance my communication skills and mentor others. Then, instead of competing for the position, I coached my coworkers to improve their skills to win the position, committing to support whoever should earn that promotion based on their inherent talent and skills. Once we all reached the finish line together, I earned the promotion, and my coworkers supported the decision, but they were both promoted shortly after me, and everyone won."

This question aims to assess your aptitude for being resourceful. How you answer will inform them of how much of a creative thinker you are and your ability to think outside of the box. PNC defines problem-solving as having "knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations." Consider this when formulating your answer.

The assessment vendor's algorithm will study the words you choose and your vocal inflections. So be consistent when answering each question. The algorithm will note when you place stress or emphasis on certain words, stutter or take long pauses, use incomplete sentences, ramble on in a roundabout way, or repeat the question. It will also observe your volume. Do your best to speak in a relaxed, even tone, delivering coherent and succinct answers.