MockQuestions

Standard Bank Interview Questions

To help you prepare for a Standard Bank job interview, here are 34 interview questions and answer examples.

Standard Bank was written by and updated on March 7th, 2022. Learn more here.

Question 1 of 34

How long will it take you to make a meaningful contribution to our team at Standard Bank?

How to Answer

While hiring managers understand that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Standard Bank has a reputation to maintain as Africa's biggest lender by assets and wants to ensure that its employees will only improve the company and add to its bottom line. As such, hiring managers are looking to hire the best of the best to maintain a positive company reputation. With an abundance of qualified candidates looking to enter the banking and financial services industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training.

Written by Rachel Hills on March 7th, 2022

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34 Standard Bank Interview Questions & Answers

  • Adaptability

    1. How long will it take you to make a meaningful contribution to our team at Standard Bank?

      How to Answer

      While hiring managers understand that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Standard Bank has a reputation to maintain as Africa's biggest lender by assets and wants to ensure that its employees will only improve the company and add to its bottom line. As such, hiring managers are looking to hire the best of the best to maintain a positive company reputation. With an abundance of qualified candidates looking to enter the banking and financial services industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training.

      Written by Rachel Hills on March 7th, 2022

      1st Answer Example

      "I plan to make an impact as soon as possible at Standard Bank. I've already researched this position and have all the requisite skills outlined in the position description, along with proficiency in other relevant skills that I think would be useful in developing the (XYZ) project at Standard Bank. As you can tell, I'm incredibly eager to get started, which is why I have created a 90-day impact plan that I would like to share with you. After that, I'm interested in hearing from you about any additional actions that I haven't included that I could take in the first week to succeed in this role."

      Written by Rachel Hills on March 7th, 2022

  • Adaptability

    2. We're looking for team members who approach challenges with ease at Standard Bank. What do you see as one initial hurdle you will have to overcome in your first weeks on the job?

      How to Answer

      Your interviewer wants to know that you will proactively respond to challenges right off the bat and fit in well with Standard Bank's hardworking team. Further, your interviewer wants to ascertain whether you have the formal training needed to be successful on the job or if you'll need support to fill in training gaps. While being honest about potential challenges you might encounter during your onboarding, emphasize your plan of attack for dealing with any hurdles. If you can think of an example off the top of your head, share with your interviewer a time when you were confronted with a challenge at a new job and how you responded to this adversity.

      Written by Rachel Hills on March 7th, 2022

      1st Answer Example

      "Having put a lot of thought into this even before submitting my resume for this position, I realize that my greatest hurdle would be moving to a different industry. My five years of experience out of college have been focused on capital markets, but I feel that I've built a solid knowledge base to transition into a role focused on wealth management at Standard Bank. If given the opportunity to join your team, I would initially focus on learning all I can about the wealth management team."

      Written by Rachel Hills on March 7th, 2022

      2nd Answer Example

      "Understanding that my role here at Standard Bank would have me working with the entire advisory staff, the first hurdle would be getting to know everyone on that team and showcasing the skills that I could bring to their work. If hired for the job, I would hope to be invited to team meetings where I could introduce myself and my role with the team, and I'd invite an open conversation with the entire team."

      Written by Rachel Hills on March 7th, 2022

  • Ask The Interviewer

    3. Do you have any questions about this job or working for Standard Bank?

      How to Answer

      Remember, it's not a badge of honor to say that you have no questions. Many candidates feel that by saying they do not have questions, they show that they have researched the job and fully comprehend the requirements. Don't fall into that trap. One of the biggest interview mistakes you can make is not having any relevant questions prepared.

      By asking an insightful question, you show the interviewer full engagement and interest. Be sure that your queries are not mundane or redundant. The last thing an interviewer wants to hear is a question that is easily answered by simple research. Dig a bit deeper and ask questions related to the company's goals, your interviewer's favorite part about working for Standard Bank, upcoming changes in the banking and financial services industry, or clarification on something from your resume.

      Written by Rachel Hills on March 7th, 2022

      1st Answer Example

      "While I've already shared with you the 90-day plan that I've drawn up to ensure that I'll hit the ground running, I'm curious to learn more from you about any steps in particular that you think I could take to be successful in this role. Are there any specific actions not encompassed by the position description that you think are important?"

      Written by Rachel Hills on March 7th, 2022

      2nd Answer Example

      "Thank you for asking! I was wondering if you could explain more about the opportunities for growth within the CASA Training Programme. What is the typical career trajectory at Standard Bank for participants?"

      Written by Rachel Hills on March 7th, 2022

  • Behavioral

    4. Tell me about a time where you had to balance multiple responsibilities at the same time. How did you prioritize tasks?

      How to Answer

      A role at Standard Bank will require you to effectively prioritize your time while contributing to various projects. For this question, your interviewer is looking to see that you can effectively juggle multiple projects at once and still hit your goals as a Standard Bank team member. Give a specific professional example that demonstrates just that. Openly share any challenges you have faced in balancing multiple responsibilities and ensure that you focus your discussion on the strategies you've developed to efficiently prioritize and complete multiple tasks.

      Written by Rachel Hills on March 7th, 2022

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  • Behavioral

    5. Staying on the cutting edge of technology is a key component of our business model at Standard Bank. Describe how you use technology, personally and professionally, to build relationships.

      How to Answer

      A central part of Standard Bank's mission is to be 'fully human' and 'fully digital' simultaneously. And with an increasingly digital global landscape, it's more important than ever to use the technology you'll have available to you to build and maintain relationships. Use various examples to demonstrate the experience you've had adapting to the latest changes in technology to more efficiently do your job and maintain key relationships. You might point to the various systems you rely on most frequently to meet with clients, manage customer relationships, and collaborate on tasks.

      Written by Rachel Hills on March 7th, 2022

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  • Behavioral

    6. We expect our team members at Standard Bank to have excellent interpersonal skills. Tell me about a time when your listening skills helped you solve a problem.

      How to Answer

      Your interviewer is asking this question to better understand how you will operate in a team and interact with your coworkers. This question is particularly relevant for those who will serve in a client-facing role. In the financial services world, active listening is key to maintaining successful and long-term client relationships. Your interviewer knows that listening is a valuable yet challenging skill that takes time and effort to improve.

      Give an example that demonstrates how you avoided miscommunication and worked towards a goal by using your listening skills. This means giving the speaker your full attention and asking clarifying questions afterward to check your understanding.

      Written by Rachel Hills on March 7th, 2022

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  • Behavioral

    7. Exceptional logical reasoning skills are central to this role. Tell me about a time when you had to analyze information in order to make a recommendation.

      How to Answer

      Your interviewer is looking to get a sense of the analytical and problem-solving skills you've developed in past roles and how you would apply these skills to a new role at Standard Bank. In your answer, focus on describing your attention to detail and your sharp focus on data and statistics. Include an example that demonstrates your thought process when drawing conclusions from information. Give as much insight into your process as you can to show you can take an analytical approach to problem-solving.

      Ensure that the skills you point to are in line with the position description. If the PD calls for software or program-specific knowledge to perform analyses, be sure to include your experience with those specific resources in your answer. If not, emphasize how you've developed analytical soft skills that allow you to solve problems effectively.

      Written by Rachel Hills on March 7th, 2022

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  • Behavioral

    8. Tell me about a time you faced uncertainty. How did you handle it?

      How to Answer

      Ambiguity is an inevitable part of most jobs and especially those within the financial services industry. Your interviewer wants to know that you are comfortable with uncertainty and can use solid logical reasoning skills to find the best path forward. While some employers are okay with answering every little question you might have, know that most employers don't want to have to hold your hand through every project. Using an experience as an example, demonstrate your ability to run with a situation even if you don't have every little detail.

      Written by Rachel Hills on March 7th, 2022

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  • Behavioral

    9. We expect our team members to solve complex problems. Give me an example of a time when you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?

      How to Answer

      For this question, your interviewer is looking to test your ability to be analytical and resourceful in a specific situation in which you had to dig further to solve a problem. Before your interview, think of a time in the past when you encountered this specific situation and talk through it by laying out the problem and walking through the step-by-step approach you took to solve the problem. Be as detailed in your explanation of your thought process and how you worked hard to use the resources you had to ultimately solve the problem. Your interviewer will be relying on these fine details to truly see how you will perform on the job with Standard Bank.

      Many positions at Standard Bank will require you to work independently without having all the details you need. Senior-level leadership isn't there to hold your hand through a project, so make sure your interviewer knows that you can do your job well, even if you're missing a few of the puzzle pieces.

      Written by Rachel Hills on March 7th, 2022

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  • Behavioral

    10. Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?

      How to Answer

      At the heart of this question, your interviewer wants to know how you use solid interpersonal and relationship-building skills to diffuse a difficult situation with a coworker. A central part of Standard Bank's company culture is that they value diverse ways of thinking. As such, you will likely encounter colleagues who have different perspectives and backgrounds than you. Your interviewer wants to hear that you'll be able to effectively manage diverse perspectives and even potential conflict as a team member.

      No matter what situation you discuss, make sure to keep your answer positive by walking through the steps you took to turn a potentially hazardous situation into a good one. Emphasize the lessons you learned from that situation that you keep with you to this day.

      Written by Rachel Hills on March 7th, 2022

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  • Behavioral

    11. At Standard Bank, we're looking for team members who will respond proactively to unexpected economic changes. How do you react to setbacks in the market?

      How to Answer

      As the market ebbs, flows, and financial regulations shift, working in finance can be a bumpy ride. For this reason, the interviewer at Standard Bank would like to know that you can handle the ups and downs of the industry. Be prepared to discuss how you respond to setbacks and maintain a sense of calm and direction amidst a potentially volatile market. Many roles within the banking industry will require you to serve in a client-facing role, making it more critical to maintain your composure amidst market turbulence.

      Written by Rachel Hills on March 7th, 2022

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  • Career Goals

    12. We are looking for the most motivated individuals to join the team here at Standard Bank. Where would you like your career to take you in the next five to ten years?

      How to Answer

      With over 50,000 employees, Standard Bank is a large corporation with a prominent position to maintain within the African market. They are looking for the most capable and motivated financial professionals to add to their leading team.

      This common interview question puts you in a tough spot. You should talk about your ultimate career goals while also balancing the present needs of Standard Bank. You might include certifications or credentials you hope to attain to maintain an industry cutting edge. While your interviewer may be looking for a long-term fit for the position, it is okay to set your sights higher as long as your goals meet those of the organization.

      Written by Rachel Hills on March 7th, 2022

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  • Communication

    13. In this role, you will have to interact with clients about 50% of the time. Discuss how you approach explaining complex ideas to clients in simple terms.

      How to Answer

      A crucial part of customer service is ensuring that you can make complex information digestible for your clients. After all, that's why clients hire professionals as the expert! Your interviewer wants to hear that you have developed solid strategies to translate financial or business jargon into easy-to-understand terms for clients whose knowledge is likely less specialized in these areas. In your answer, describe your communication style and, if you can, provide an example of a time you explained a complex idea in simple terms with good results.

      Remember, this skill also translates to positive interpersonal work on a team, central to Standard Bank's company culture. Your ability to communicate your ideas clearly and impacts how well you work with others.

      Written by Rachel Hills on March 7th, 2022

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  • Communication

    14. You will sometimes be asked to contribute to or give presentations for this position. Do you have experience preparing and delivering presentations?

      How to Answer

      Part of what you're expected to do at Standard Bank may include planning, preparing, and delivering presentations to clients or other stakeholders. Public speaking can be intimidating. It's natural to feel nervous, but the interviewer wants to see that this does not get in the way of your preparation and ability to communicate well. If applicable, discuss any courses or training you have taken related to public speaking or explain the informal experience in this capacity. Assure the interviewer that you are capable by reviewing times when you successfully prepared and gave presentations to a group of people.

      Written by Rachel Hills on March 7th, 2022

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  • Competency

    15. Analytical skills are critical to success in this role at Standard Bank. In which ways are you analytically-minded?

      How to Answer

      Standard Bank looks for team members who can provide logical solutions to their client's financial problems. While specific positions will require more formal hard skills than others, solid logical reasoning skills are essential in any role at Standard Bank.

      There are many ways to show your analytical thinking. Perhaps you are great at researching or investigating a problem. Maybe you take clear and logical steps in everything you do, or perhaps you show a systematic and clear-cut approach to reaching your goals and completing tasks. Be prepared with examples to demonstrate how you are analytically minded and how this strength makes you an exceptional professional in the financial industry.

      Written by Rachel Hills on March 7th, 2022

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  • Customer Service

    16. Clients can display an array of emotions within the financial services industry. How would you handle a situation in which a client was very angry?

      How to Answer

      Whether it be a client who has lost a large amount of money on the market or a client who feels they were ill-advised by a consultant, your job in a client-facing role will at some point or another lead you to deal with an irate client. For this answer, your interviewer will expect to hear that you do what is necessary to stay calm and focused in finding a resolution. If possible, use a specific example of when you had to do exactly this and explain how critical communication was in making the situation right for the client.

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  • Customer Service

    17. If you were having an interaction with a client here at Standard Bank, and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

      How to Answer

      In a client-facing role with Standard Bank, you may be asked complex or esoteric questions that you don't know or aren't qualified to answer. In those situations, you will be expected to explain to the customer the plan you have in place to get that question answered. Make sure you deliver a timeline on when it can be answered. Humility and a solutions-oriented approach are key here; be clear that you will not attempt to answer a question that you are not qualified to answer, and ensure that you will do everything in your power to find out an answer. Maintaining trust and confidence with clients is critical.

      Written by Rachel Hills on March 7th, 2022

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  • Direct

    18. What is your greatest weakness as a banking professional?

      How to Answer

      This common interview question is an opportunity to demonstrate self-insight. Give an honest answer with a real weakness you have been focusing on, and explain the plan you've put into place to work on it. Just make sure that the weakness isn't a core competency of the Standard Bank job description. If it's an analyst role, revealing 'logical reasoning skills' as a weakness likely won't get you far. Reflect on traits you want to work on, but that won't affect overall job success.

      Honesty and self-awareness are key for this question. Interviewers have heard it all and will see through phony attempts to present a trait as a weakness that is not a weakness.

      Written by Rachel Hills on March 7th, 2022

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  • Direct

    19. What do you feel is the one quality that sets you apart from other candidates who have applied to this position?

      How to Answer

      At a reputable, successful company like Standard Bank, many qualified candidates are likely vying for the same position you are applying for. Therefore, you'll need to stand out by highlighting that one key quality that makes you the best person for this position. It might have to do with your educational or professional background, a personality trait you'll bring to the team or another aspect of your identity that makes you unique. Remember that many candidates are hardworking, motivated, and accomplished. Reflect on what is unique about your story or career trajectory to help you succeed in this role.

      Don't just point out the reasons why you're qualified. Each individual who's gotten a Standard Bank interview for this role is likely qualified enough. Rather, spend time reflecting beforehand on how your unique experiences will make you the best person for the job and convey that confidently to the interviewer.

      Written by Rachel Hills on March 7th, 2022

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  • Direct

    20. We're looking for individuals with relevant academic and professional experience to fill this role. What are the top three skills you acquired in your last role?

      How to Answer

      You have likely gained many valuable skills in your academic and professional career. Your interviewer wants to hear about the skills that will be most relevant to a role at Standard Bank. Before the interview, make a list of the best skills you have developed in your most recent role. Make sure to include both hard and soft skills, and then reflect on which are most relevant to this role and which provide the best examples to share with your interviewer.

      Written by Rachel Hills on March 7th, 2022

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  • Direct

    21. Tell me what you know about Standard Bank.

      How to Answer

      Ensure that you've done your homework beforehand and can speak confidently about Standard Bank's history, mission, and products. Interviewers can easily see if you've done adequate research and preparation before the interview or if you know next to nothing about the company. Make sure you become familiar with Standard Bank's website and secondary sources that provide useful information about the company.

      In addition, if you're already connected to an employee of Standard Bank, reach out before the interview to have a quick coffee chat about their role and experience with Standard Bank. You don't need to be an expert, but you should be well-versed in Standard Bank's products and services and what will be required in this role.

      Written by Rachel Hills on March 7th, 2022

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  • Direct

    22. For this role at Standard Bank, we're looking for someone who will fit into the existing team culture, which is quite hardworking and collaborative. How do you believe your coworkers would describe you?

      How to Answer

      The interviewer wants to get a better sense of your self-awareness regarding others' perceptions of you. Give an honest answer that gives your interviewer more information on what kind of team member they can expect you to be.

      Here are a few keywords to get you started brainstorming:

      - Encouraging
      - Caring
      - Knowledgeable
      - Reliable
      - Focused
      - Honest
      - Assertive
      - Tenacious
      - Motivated
      - Ambitious
      - Conscientious

      Written by Rachel Hills on March 7th, 2022

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  • Direct

    23. What is your greatest strength as a banking professional?

      How to Answer

      Demonstrate your self-awareness by pointing out a strength that you've honed over the years. Ideally, you'll discuss a skill that is directly relevant to the role to which you're applying. Having a tangible example will strengthen your answer.

      Written by Rachel Hills on March 7th, 2022

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  • Leadership

    24. We want our employees at Standard Bank to demonstrate strong leadership skills. How would you describe your management style?

      How to Answer

      While Standard Bank emphasizes a collaborative work culture, it's crucial for candidates to demonstrate excellent leadership potential that will set them apart from the pack. Before your interview, reflect on the leadership style and skills you have developed over the years. Regardless of which role you're applying to, your interviewer wants to hear that you have taken on leadership responsibilities in previous roles and have the capacity to grow with Standard Bank. Your answer can touch on how these traits fit into Standard Bank's collaborative and supportive team culture.

      Written by Rachel Hills on March 7th, 2022

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  • Management

    25. For this position, you will be working closely with a small team and a manager on various tasks. Describe your ideal boss.

      How to Answer

      Your interviewer wants to make sure that your ideal boss aligns with Standard Bank's company culture. This question will give your interviewer a better idea of your work style regarding how you operate in a team and respond to authority figures. Make sure you keep it positive.

      Written by Rachel Hills on March 7th, 2022

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  • Motivation

    26. We're looking for team members who are motivated to contribute to our mission here at Standard Bank. Why do you want to work for us?

      How to Answer

      It's a straightforward question, and you can expect to receive some version of it during your interview with Standard Bank. Above all, demonstrate your excitement and motivation to pursue a career with Standard Bank, highlighting why your skills and background make you the best person for the job. Keep in mind while answering this question that job interviews are a two-way street: while you undoubtedly have many reasons why you stand to benefit, personally and professionally, from a career at Standard Bank, don't forget to also emphasize how the team at Standard Bank will benefit from your skills and work.

      Written by Rachel Hills on March 7th, 2022

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  • Salary

    27. We offer competitive pay and benefits at Standard Bank. What are your salary expectations?

      How to Answer

      Interviewees often feel uncomfortable discussing compensation because they are worried that they will give a number that's too high or too low. Answering this question tactfully requires a fine balance of knowing your professional worth and understanding what Standard Bank can realistically offer you for compensation. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. It's helpful to research beforehand using various online resources to ensure you have a good idea of the salary range.

      If you're unsure of a fair range for this position, this question is an opportunity to discuss with the interviewer. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer if they can share the typical salary range for the role.

      Written by Rachel Hills on March 7th, 2022

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  • Stress

    28. This position at Standard Bank requires a high degree of collaboration. If hired for this role, how would you handle stressed-out clients or team members?

      How to Answer

      Many roles at Standard Bank require you to think and act quickly in a fast-paced environment. As a result, you will likely deal with colleagues and clients who are stressed out, overwhelmed, or working under tight deadlines. Depending on your role at Standard Bank, you might also need to work long hours and face stressful deadlines. Your interviewer wants to know that you will be able to work effectively in that kind of environment. Discuss a time when you've thrived in a high-pressure and fast-paced environment like this in the past, highlighting the personality traits that have contributed to your success in these types of situations.

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  • Teamwork

    29. We're looking for personable and well-connected individuals to join this team. How would you plan to build relationships with your team members at Standard Bank?

      How to Answer

      Your interviewer wants to hear that you will be proactive in getting to know your colleagues and fitting into Standard Bank's collaborative and diverse culture. Discuss how you have done this in the past and how you would do it if hired for this position. Talk about the value you place on building strong relationships with members of your team. It will be most beneficial for your answer to draw on specific experiences you have had building relationships with colleagues in previous positions.

      Written by Rachel Hills on March 7th, 2022

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  • Teamwork

    30. If hired for this role, what kind of team player could we expect you to be?

      How to Answer

      Teamwork is the key to success at Standard Bank. You can expect to work closely with a Standard Bank team, and many roles will also require you to liaise with other departments. Your answer should highlight themes of building trust, gaining respect, and being professionally prepared as part of a larger team. Don't hesitate to show flexibility in your ability to both lead others and be led by others, and use examples of times that you've done both.

      Written by Rachel Hills on March 7th, 2022

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  • Teamwork

    31. This role requires collaboration with Standard Bank partners in different countries and continents. Do you have any international work experience?

      How to Answer

      As an organization that operates in more than 20 countries in Africa and abroad, Standard Bank looks for team members who thrive in a global environment. While you may have direct experience working in different countries (which you should certainly point to in your answer), it's OK, too, to point to times that you've worked on projects that have required international collaboration with clients or colleagues through something as simple as a video call.

      Written by Rachel Hills on March 7th, 2022

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  • Technical

    32. At Standard Bank we expect our team members to have a basic understanding of foundational risk management principles. How have you performed risk mitigation and risk avoidance in your previous roles?

      How to Answer

      The financial field is often posed with significant risks, and financial professionals must always factor potential risks into the equation of any project they work on. To get a better idea of how you will do this if hired at Standard Bank, your interviewer gives you a chance to talk about your knowledge of risk and how you have worked with risk mitigation and avoidance in your previous positions. If new to the financial services field, it is important to show that you know that common risks can be systematic, operational, legal, and credit-related.

      Written by Rachel Hills on March 7th, 2022

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  • Technical

    33. In a client-facing role with Standard Bank, clients will expect you to be well-versed in market changes. How do you keep yourself up to speed on industry changes?

      How to Answer

      In a rapidly changing field like finance, you are expected to keep up with industry changes at the snap of a finger. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer.

      If possible, give an example of a time where you made a decision or helped your team change the direction of a project due to a last-minute regulatory change. Overall, convey that you are on top of the industry and can speak intelligently on regulatory changes, especially if you will be in a client-facing role on Standard Bank's behalf.

      Written by Rachel Hills on March 7th, 2022

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  • Technical

    34. What do you see as the most pressing challenge within the banking industry currently?

      How to Answer

      As a banking and finserv professional, you must be on top of the latest changes in the industry. Demonstrate your industry knowledge by pointing to a current challenge you've observed in the banking industry, backed up by pertinent examples and your own relevant experiences with this challenge. It's crucial that you stay up to date with the industry-relevant resources you have available to you to ensure you can answer this question thoughtfully and confidently.

      Written by Rachel Hills on March 7th, 2022

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