"I took the initiative and improved our onboarding process. I realized there were opportunities to make it better and with the support of my direct supervisor, we did that.
Before an employee started, we made sure their uniforms and nametag were ordered. On day one, we had an organized tour of their work area and all new hire paperwork was completed. A couple of days prior to the candidate's first day we called them to let them know how excited we were that they would be joining the team in a few days and remind them to bring the proper forms of ID and a voided check.
We continue to make additional improvements and since we revamped the onboarding process we reduced employee turnover by 15% over last year."