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Ally Financial Mock Interview

Question 3 of 28 for our Ally Financial Mock Interview

Ally Financial was written by on April 10th, 2020. Learn more here.

Question 3 of 28

Working on the insurance side of our business here at Ally Financial, we'll expect you to be creative in your approach with clients. Give an example of a creative way that you worked with a clients and explain how it benefited everyone in the end.

"As a property claims adjuster for many years, I quickly learned that I needed to be creative when on the site of a fire or a property damaged by major weather incidents. Just last year, I spent a week covering an area that was ravaged buy a tornado and I utilized drone technology to get photos to be able to assess damage that would've normally put me in pretty great danger. I took the time to learn how to fly the drone and use the video and photographing capabilities built into it and was able to work quickly and efficiently while onsite. This greatly helped me write accurate claims while also speeding up the claim process for our insured clients."

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How to Answer: Working on the insurance side of our business here at Ally Financial, we'll expect you to be creative in your approach with clients. Give an example of a creative way that you worked with a clients and explain how it benefited everyone in the end.

Advice and answer examples written specifically for an Ally Financial job interview.

  • 3. Working on the insurance side of our business here at Ally Financial, we'll expect you to be creative in your approach with clients. Give an example of a creative way that you worked with a clients and explain how it benefited everyone in the end.

      How to Answer

      On the insurance claims or strategy side of the business with Ally Financial, utilizing a creative approach to your work will be necessary to show clients that your work can truly benefit them. In your answer, try to use an example that demonstrates outside of the box thinking on your end to give the best service possible to a client that creates a win-win situation for all. Make sure to talk about lessons learned from that example that you can carry forward into this job with Ally Financial.

      Written by Ryan Brunner on April 10th, 2020

      1st Answer Example

      "As a property claims adjuster for many years, I quickly learned that I needed to be creative when on the site of a fire or a property damaged by major weather incidents. Just last year, I spent a week covering an area that was ravaged buy a tornado and I utilized drone technology to get photos to be able to assess damage that would've normally put me in pretty great danger. I took the time to learn how to fly the drone and use the video and photographing capabilities built into it and was able to work quickly and efficiently while onsite. This greatly helped me write accurate claims while also speeding up the claim process for our insured clients."

      Written by Ryan Brunner on April 10th, 2020

      2nd Answer Example

      "As an advisor who has worked with many clients on their insurance needs, I have many examples of thinking outside of the box when looking at great options for them. Two years ago, I was the trusted financial advisor for a very high profile client. With his children now out of the home and a couple of business flourishing, I helped him create a life insurance policy that would see that his family would be set for life should something bad happen to him. The creative thinking on my part came in relation to how the client had written his will and how we organized his beneficiaries as part of his term life plan. During this process, it was important that I was up to speed on all of his assets so I could help work with him on the best plan possible."