MockQuestions

Morgan Stanley Interview Questions

To help you prepare for a Morgan Stanley job interview, here are 30 interview questions and answer examples.

Morgan Stanley was updated by on June 20th, 2022. Learn more here.

Question 1 of 30

Would you cold call for a year if it meant you had a steady client list afterward?

What You Need to Know

The main goal is to exude your willingness to do whatever it takes to get the job done. A can-do attitude without reservations could speak to your work ethic and overall worldview. Your willingness to take the good with the bad and not just favor one task over another will set you up as a more desirable candidate.

Written by Kevin Downey on June 20th, 2022

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30 Morgan Stanley Interview Questions & Answers

  • Behavioral

    1. Would you cold call for a year if it meant you had a steady client list afterward?

      What You Need to Know

      The main goal is to exude your willingness to do whatever it takes to get the job done. A can-do attitude without reservations could speak to your work ethic and overall worldview. Your willingness to take the good with the bad and not just favor one task over another will set you up as a more desirable candidate.

      Written by Kevin Downey on June 20th, 2022

      1st Answer Example

      "I am more than willing to put time and sweat equity into building my book of business via cold calling. My years of experience in client development within wealth management give me a good amount of latitude; however, I will never stop trying. I am fully prepared to roll up my sleeves and make as many cold calls as needed to maximize my success."

      Written by Rachelle Enns on June 20th, 2022

      2nd Answer Example

      "I thoroughly enjoy meeting and connecting with people, and I love the idea of getting them to say yes, even when they were initially inclined to say no! I cannot expect success to be handed to me overnight. I'd be willing to cold call for a year to catapult my career. Upfront investment in the long-term health of my job is an approach that I can get behind."

      Written by Rachelle Enns on June 20th, 2022

  • Behavioral

    2. How would you build a relationship with an intimidating client?

      What You Need to Know

      The interviewer is trying to gauge your interpersonal skill level and approach to navigating different personality types and communication styles. How you answer this question will offer insights into how adaptable you are in navigating different strong personalities, especially when dealing with individuals in positions of authority and power. Focus your answer on the common hurdles you've faced and how you relate to and establish relationships with those who prove more challenging to relate to. Detail the methods you employ upon entry and how you navigate each situation on an interpersonal level.

      Written by Kevin Downey on June 20th, 2022

      1st Answer Example

      "Many of my clients are busy wealthy business professionals who do not have time to fuss around conversations. Sometimes they can come across as intimidating; however, I remind myself they have a lot going on, and I need to make every conversation count. I am proud of the work I deliver and stand behind it, no matter how intimidating or brief a client can be."

      Written by Rachelle Enns on June 20th, 2022

      2nd Answer Example

      "Because of the vulnerable nature of wealth planning and management, I can understand how some people may feel intimidated by the whole thing; thus, coming across as a bit harsh or intimidating themselves. If this situation occurs, I will focus less on how I feel and more on how they feel."

      Written by Rachelle Enns on June 20th, 2022

  • Behavioral

    3. Financial Advisors with Morgan Stanley who are active in their community see a higher rate of success. Tell me about an organization or group outside of work with which you are involved.

      What You Need to Know

      As Morgan Stanley advertises on their website, 'At Morgan Stanley, giving back represents an integral part of our culture. And while supporting the communities in which we live and work is a priority year-round, during Global Volunteer Month, the firm kicks up its efforts, bringing employees together to strengthen the impact that we can make with nonprofits around the globe.' They ask this question in the interview to gauge your volunteerism and to see to what degree you already embrace similar values as theirs.

      Written by Kevin Downey on June 20th, 2022

      1st Answer Example

      "I recently began sitting on the business commerce board for our city. We raise funds for local schools and other needs for the community while providing helpful resources to local business owners. I have thoroughly enjoyed my experience and plan to dedicate myself more often to giving back to others."

      Written by Rachelle Enns on June 20th, 2022

      2nd Answer Example

      "Aside from being a Financial Advisor, I am also the parent of three young children. Their schools and sports groups are often running community fundraising events. This year, I volunteered to be a school committee treasurer. It doesn't take much of my time, but it feels great to be an active parent helper."

      Written by Rachelle Enns on June 20th, 2022

  • Behavioral

    4. This role with Morgan Stanley is very independent. How do you prospect for new customers?

      What You Need to Know

      The interviewer would like you to take them through your prospecting process. You'll want to exhibit that you are effective at the more solitary tasks of prospecting for new clients without burning out and that you are adaptable to switching gears to the more social aspect of interacting with and converting new clients.

      Written by Kevin Downey on June 20th, 2022

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  • Behavioral

    5. Do you prefer to work independently or with partners?

      What You Need to Know

      This behavioral question seeks to reveal whether you enjoy working on solo projects with little social interaction or if you thrive in a social atmosphere. Ideally, you want to exhibit being adaptable to either approach. If you slightly lean one way or another, that is fine, as long as you can navigate both realms of the business. Doing so will speak to your merits and effectiveness at performing the job duties.

      Written by Kevin Downey on June 20th, 2022

      User-Submitted Answer

      "I enjoy a team-based environment and feedback. I value learning what works from experienced advisors."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      This answer is a good start! What does a team-based environment look like to you? When it comes to feedback, what are you referring to? Team members giving team members constructive criticism, for instance?

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  • Behavioral

    6. Analytical skills are critical to success as a Financial Advisor. How are you analytically-minded?

      What You Need to Know

      Talk about your preferred work style as it applies to the analytical aspect of your job. Attest to your attention to detail, your approach to identifying kaizen opportunities, and your particular achievements (individual or team-focused) where you shined.

      Written by Kevin Downey on June 20th, 2022

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  • Behavioral

    7. As a Financial Advisor, your compensation is tied directly to your productivity. How do you feel about working in a highly commissioned role?

      What You Need to Know

      Thoroughly research the position and pay structure before the interview. Avoid asking any clarifying questions that you should already know the answer to. If you have experience working in a commission-based environment, attest to your ability to perform in this regard. If you don't have experience with this pay structure, say so while detailing the applicable skills you employ, which you believe would be transferable to this pay structure.

      Written by Kevin Downey on June 20th, 2022

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  • Career Goals

    8. Do you have a personal or professional mission statement?

      What You Need to Know

      For your interviewer to assess how well you'll complement their work environment, they want to ensure your values and mission statement align with theirs. Before the interview, do your homework and look up Morgan Stanley's core values and mission statement. Align your values with theirs, and detail how your values guide your day-to-day performance.

      Written by Kevin Downey on June 20th, 2022

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  • Career Goals

    9. Why do you want to work in wealth management, and where would you like your career to take you?

      What You Need to Know

      Walk the interviewer through your unique career journey. Describe how you started on this career path, what motivates you to succeed, and where you are looking to take your career next. If you've drafted a five-year career plan, share where you've come from, how you got to where you are today, and the direction you hope to take your career next.

      Written by Kevin Downey on June 20th, 2022

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  • Communication

    10. Wealth management is an all encompassing term. How would you explain what we do at Morgan Stanley to someone unfamiliar with our company?

      What You Need to Know

      The term 'wealth management' can become fuzzy as there are many interpretations, along with a plethora of companies that offer wealth and financial investment services and products. The interviewer wants to see that you have conducted ample research on Morgan Stanley. Briefly discuss what Morgan Stanley does in a way that anyone outside the industry could follow.

      Written by Rachelle Enns on June 20th, 2022

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  • Communication

    11. Do you have any questions about this job or working for Morgan Stanley?

      What You Need to Know

      This is a great opportunity to follow up on questions that can exhibit you as a clutch player. Share the breadth of your knowledge by asking clarifying questions about things you've researched and discovered about the company. Ask what a typical day on the job looks like. Be proactive, as if you are starting your onboarding right when they've asked this question. Give the interviewer the opportunity to advertise their merits and why they think their job offering is the best.

      Written by Kevin Downey on June 20th, 2022

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  • Communication

    12. How do you show potential clients that you are a trusted source for information on wealth management and other financial topics?

      What You Need to Know

      It's incumbent on you to earn the trust and confidence of your clients, especially when evaluating their financial risk tolerance and pain points and anticipating their reservations, questions, wants, and needs. But you have to be effective in tailoring your approach to the client as an individual. Tell your interviewer your philosophy and approach to your work in this regard. Your interview isn't sold on you as the best candidate. So, communicate effectively, with confidence, as you would with a potential client.

      Written by Kevin Downey on June 20th, 2022

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  • Communication

    13. How would you explain mutual funds to someone unfamiliar with the concept?

      What You Need to Know

      Mutual funds may be a basic concept for wealth management professionals to grasp; however, the point of the question is for the interviewer to determine how effectively you can communicate the features and functions of Morgan Stanely's product line to their clients. Communicate your approach by clearly describing what mutual funds are while highlighting their value.

      Written by Kevin Downey on June 20th, 2022

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  • Customer Service

    14. Morgan Stanley is client-centric. How do you continually strengthen relationships with your exciting client base?

      What You Need to Know

      Many commission-based wealth management employees in the industry rely on building relationship strategies with their client base to make a living. It's in their best interest to convert new clients while building upon their existing client base. Discuss the steps you take to build and maintain profitable client relationships.

      Written by Kevin Downey on June 20th, 2022

      User-Submitted Answer

      "I frequently check-in and engage with clients on trends in the current market. I ask how them if there's anything else I can do to help with their investments."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      These are all great ways to engage a client and build a relationship with them. If you have training in client-service, this question is an excellent opportunity to mention your training.

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  • Education

    15. Walk me through your education and how it relates to a career in wealth management.

      What You Need to Know

      Provide a more insightful answer to how your educational pursuits have prepared you for this role. Go beyond your curriculum and coursework. Describe your experience working with others on collaborative projects or insightful conversations with your professors. Think of any extracurricular activities or clubs that taught you some valuable lessons you've applied to your career or how what you learned in college was applied to your hands-on experience. The most important part of this question is determining the most valuable takeaways from your education experience.

      Written by Kevin Downey on June 20th, 2022

      User-Submitted Answer

      "I have a Master's in Business Administration. The program was heavily structured around teamwork and staying on top of current events."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      It's best to practice conversationally delivering your answers. Your actual interview won't be a rapid-fire question-answer session. How has your BA prepared you for this role with Morgan Stanley? How do you plan to apply these learnings to ensure success, should you be hired?

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  • Education

    16. How do you stay current on the latest wealth management development trends?

      What You Need to Know

      The interviewer is curious about how you keep up with the latest relevant industry developments and trends. Whether you subscribe to email newsletters or blogs, listen to podcasts, or subscribe to notable publications, share how you actively learn and stay current in your field. Share a recent article or bit of information you've learned to incite a memorable conversation.

      Written by Kevin Downey on June 20th, 2022

      User-Submitted Answer

      "I review various publications on market trends and emerging opportunities."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Can you expand on your response by including details on your best sources/resources? Remember that an actual interview won't be a rapid-fire question-answer session. Rather, a conversation between two people :)

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  • Education

    17. What do you believe is the biggest challenge facing the wealth management industry today?

      What You Need to Know

      This is another opportunity to talk shop with your interviewer. Try to connect with them on relatable points, keeping your tone optimistic and enthusiastic. Speak with confidence on your up-to-date, relevant take on this aspect of the business, and share your thoughts to speak to your experience level. The aim here is to exude an overwhelming competence and above-average skill level.

      Written by Kevin Downey on June 20th, 2022

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  • Education

    18. Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

      What You Need to Know

      Whether you are a certified CFP or possess other industry certifications, this is a great opportunity to discuss what you earned or any plans to pursue additional certifications or educational opportunities. Whatever your answer is, you should emphasize a desire for continual career growth.

      Written by Kevin Downey on June 20th, 2022

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  • EQ

    19. When you suffer a setback in your portfolio, how does that emotionally affect you?

      What You Need to Know

      Your interviewer is trying to determine how you identify growth opportunities for yourself and how you balance the highs with the lows. Your emotional maturity and outlook or professional attitude impact your performance in one way or another. Emphasizing how you maintain a positive outlook and thrive equally from the job's more challenging and rewarding aspects is one recommended approach to answering this question.

      Written by Kevin Downey on June 20th, 2022

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  • EQ

    20. How do you deal with client rejection or objections?

      What You Need to Know

      This question aims to evaluate your EQ. Being able to take rejection and objection in stride and display sales acumen means exuding confidence every step of the way - walking the walk and talking the talk.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    21. How will your skills complement Morgan Stanley if hired?

      What You Need to Know

      Go beyond the hard skills listed on your resume and speak to your soft skills and how they might be transferable to this role. This is your opportunity to go into greater detail about your experience level and any unique value propositions you might bring to the table.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    22. What are your pay expectations for this role?

      What You Need to Know

      This question can come up anywhere in the interview, but it more commonly comes towards the end. It not only aims to assess your expectations but also to gauge your self-awareness of your experience and interview performance. This is where you'll reveal how realistic your expectations are.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    23. In an initial client meeting, how do you assess a client's financial position?

      What You Need to Know

      Walk the interviewer through your approach - how you identify a client's pain points, financial risk tolerance, wants, and needs. Break down your unique approach as a wealth management professional. This is your opportunity to advertise your skill level and merits.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    24. What skills did you learn in your current role that will help you succeed at Morgan Stanley?

      What You Need to Know

      The heart of this question is to reveal your ambition to continually develop your skills. Consistently challenging yourself and developing your skills will convey a growth mindset. Follow up with your recent lessons and what you've learned from them with how those lessons paved the way to the goals you hope to accomplish next.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    25. Do you have experience preparing and delivering presentations?

      What You Need to Know

      Most people experience anxiety when it comes to public speaking. The interviewer wants to know your experience in this regard and how you've accustomed yourself to stepping outside of your comfort zone. Doing so will display leadership potential.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    26. Morgan Stanley employees work as though they are independent business owners. Talk to me about what makes you entrepreneurial by nature.

      What You Need to Know

      Although you may be employed by Morgan Stanley, they want to ensure that you take ownership of your invested interest in your portfolio. From building your client list and maintaining relationships to adjusting your business to the ever-changing economic environments and trends we face today, share your unique proactive approach to taking ownership of your career.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    27. Which factors do you believe most impact the growth of the wealth management industry?

      What You Need to Know

      Your answer should enlighten the interviewer on how current and up-to-date you are informed of the most recent developments in your industry. Share any recent newsworthy developments you've read about and how you feel they will impact your work and industry. By 'geeking' out on this question, you'll potentially be able to connect with your interviewer in a meaningful way, making your interview more memorable for them when reviewing which candidates rise to the top.

      Written by Kevin Downey on June 20th, 2022

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  • Experience

    28. Tell me about the systems and tools that you lean on to do your job.

      What You Need to Know

      Not only do you want to advertise that you are fully versed in the current tools of your trade, but you also should go deeper into the unique systems and tools you've developed to ensure you are a top performer in your field. These self-implemented tools could aid your time management skills, project management skills, or client tracking tools. Whatever systems and tools you use that help you ensure consistent success, share them here.

      Written by Kevin Downey on June 20th, 2022

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  • Trust

    29. Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

      What You Need to Know

      In the wealth management industry, protecting a client's privacy and personal information is paramount. Therefore, they want to ensure the representatives of their brand take every measure to protect their reputation. Discuss your principles, personal philosophy, integrity, and core value.

      Written by Kevin Downey on June 20th, 2022

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  • Trust

    30. As a wealth management professional, have you ever been asked to act unethically? If so, what did you do?

      What You Need to Know

      Anytime a company brings on a new employee, they want to ensure they meet their standards and align with their core values. Their reputation counts on the ethical consistency of every representative of their brand. Begin with sharing your values, ethics, and how the integrity of your brand aligns with that of Morgan Stanley. If you have an example where your ethicality and integrity were put to the test, share it. If you don't have an example, emphasize the value you place on your ethicality, and convey your values and the importance of the nature of the question.

      Written by Kevin Downey on June 20th, 2022

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