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AAA Interview Questions

30 AAA Interview Questions
Question 1 of 30
At AAA we offer many different financial services. Which aspect of financial services are you best versed in?
How to Answer
Walk the interviewer through your expertise that best relates to the business in which they specialize. This question is where it's important to have researched AAA before your interview! Be sure to finish by asking the interviewer the services they prefer you be versed in. This way you can overcome any potential objections later.

Answer Example
"After researching your website I see that you specialize in residential loans, commercial loans, specialist lending products, and personal/equipment loans. My specialty is personal debt management which would be a great asset to your lending clients. Is there a certain specialty you are looking for in your next hire?"
Answer Example
"I have a wide range of expertise when it comes to financial services. I see that AAA is looking for a candidate who brings experience in personal loans and mortgages. I have expert level knowledge in both of these areas."
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Question 2 of 30
At AAA we put great pride in our customer service. How do you ensure that your clients are well taken care of?
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How to Answer
AAA works with clients of all kinds, to help their financial dreams become a reality. In which ways do you ensure that your clients are well taken care of? Talk to the interviewer about your customer service skills.

Answer Example
"In my current position I take many steps to ensuring great customer service. To me, this means having excellent follow up and strong, active listening skills. I remember the names of my client's children and I call to congratulate them on milestones like when they get into their first home. I will keep in touch to update them on new services as well."
Answer Example
"I can assure you that, if hired, I would put the customers of AAA first. When working in the financial services world, your customers can determine your success. I have a very high referrals rate which tells me that my customers are happy."
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Question 3 of 30
Aside from your post-secondary degree, what other financial services related training and certifications do you possess?
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How to Answer
The interviewer would like to know about any financially related designations you may currently have. If you do not have any special certifications, are you planning to complete any?

Answer Example
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Answer Example
"My goal is to gain at least one additional certificate per year. I have achieved one in Financial Risk Management so far, and next year, a course on Mortgages and Personal Risk is on my bucket list!"
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Question 4 of 30
How do you stay on top of new trends in the financial services industry?
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How to Answer
The interviewer would like to know that your passion for financial services goes beyond your work hours. Do you keep on top of industry news and trends on your off time? Assure the interviewer you are immersed in the industry.

Answer Example
"I stay on top of financial service trends through a variety of blogs, news sites, and financial magazines. My favorite finance news site at the moment is businessinsider.com. I also read the AAA newsletter on a monthly basis."
Answer Example
"I believe that it is crucial for me to stay on top of news in the financial services industry if I hope to be a success. I have joined many meet-up groups to network with industry peers. It has helped my network and given me insight into how other financial service professionals are making their careers flourish."
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Question 5 of 30
As a professional in the financial services industry, you must have great integrity. Do you consider yourself an honest and trustworthy person?
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Question 6 of 30
Talk to me about your post-secondary education and how you feel it will help you in a career with AAA.
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Question 7 of 30
At AAA we put a lot of value in the continued training of our employees. If you could expand your knowledge in any financial service area, which would you choose?
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Question 8 of 30
When it comes to financial services, which focus do you find the most rewarding?
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Question 9 of 30
Tell me about a time where you had to analyze information in order to make a recommendation.
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Question 10 of 30
There will be great days at AAA and some days that are tougher to get through. When you suffer a setback, how does that emotionally affect you and your work?
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Creators of AAA Answers and Questions

Elisabeth Walter
Elisabeth Walter has over five years of experience in the corporate recruiting world. More recently, she has been freelance writing for the past two years. You can reach out to Elisabeth by visiting her LinkedIn profile, at https://www.linkedin.com/in/elisabethwalter/
Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
First written on: 04/22/2011
Last modified on: 08/21/2018

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Question 11 of 30
If you could alter your career path, in any way, what would you change?
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Question 12 of 30
AAA seeks out natural and confident leaders. What leadership qualities do you possess?
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Question 13 of 30
How can AAA motivate you on the job?
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Question 14 of 30
Have you ever broken a confidentiality agreement?
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Question 15 of 30
List the top 3 skills that you have acquired in your last role.
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Question 16 of 30
Honesty is of utmost importance to us at AAA. Have you ever taken the fall for a situation, where it was not your fault, to protect a co-worker?
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Question 17 of 30
Accuracy is important to us at AAA. Do you always double check or proofread your work?
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Question 18 of 30
AAA is looking for employees dedicated to their clients. How often do you take work home with you?
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Question 19 of 30
When have you shown a willingness to learn a new method or new approach to solving a problem?
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Question 20 of 30
How do you feel about performance incentives?
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Question 21 of 30
Describe to me a time when you made an error in your current or former position, and the impact your mistake made? How did you correct the error, what did you learn from it?
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Question 22 of 30
How would you rate your performance in this interview so far?
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Question 23 of 30
How long will it take you to make a meaningful contribution to our team at AAA?
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Question 24 of 30
How do you believe your coworkers would describe you?
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Question 25 of 30
What qualities do you feel a successful manager should have?
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Question 26 of 30
Would you consider expanding your education to include an MBA? Why or why not?
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Question 27 of 30
Do you have experience in cold calling? If so, tell me about your targets and results.
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Question 28 of 30
Tell me about the largest financial portfolio you have been responsible for.
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Question 29 of 30
Every employee with AAA is expected to be sales-minded and target driven. Walk me through your experience in sales based roles.
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Question 30 of 30
Due to the sensitivity of our business, in order to work for AAA, you must be able to pass a criminal background check. Are you willing to comply?
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