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Top 30 Quicken Loans, Inc. Interview Questions

Question 1 of 30
The mortgage lending business is a competitive one. What motivates you to be the best?
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Question 2 of 30
Tell me about the most challenging problem you have encountered in your professional career.
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How to Answer
Working in the mortgage lending industry, you may have technical issues and customer complaints that are difficult to resolve. If you haven't worked in this environment before, think of a time you worked on a challenging project at school. Give the interviewer an example where you showed off your stellar patience and communication skills.

Answer Example
"Last year, our company went through a major acquisition. Everything changed, from our internal software to the company hierarchy. It was like starting a brand new job, overnight. The biggest challenge was keeping my clients happy and well taken care of during the transition. I worked a lot of overtime hours and made a greater amount of customer service calls to ensure that my existing clients were minimally affected by the acquisition."
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Question 3 of 30
Why do you want to work for Quicken Loans?
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How to Answer
Quicken Loans wants individuals who are passionate about their company, and the work they set out to do. The interviewer wants to hear what you like about Quicken Loans. They want to know that you are impressed by their achievements and that you desire to grow with such an innovative company!

If you don't know much about Quicken Loans, visit their website and also research what other people are saying about them. Glassdoor.com is an excellent resource to see how employees rate their work experience. Find out two to three positive attributes of the company and then share your excitement.

Answer Example
"I want to work with Quicken Loans because you have an unmatched training program. You are the largest online mortgage lender in the country, which is amazing. Also, Quicken Loans has seen great recognition such as being ranked in Fortune Magazine's "
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Question 4 of 30
Tell me about a time when you took the initiative to improve work related procedures.
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Have you ever taken the opportunity to present your employer with potential change? Quicken Loans looks to hire those who are smart and take the initiative with process improvements. Give the interviewer an example a time when you took the initiative in the workplace.

Answer Example
"I was able to present and implement one specific change in the office this past year. It was a recycling program that I felt was very important, even for our smaller office. We had significantly less waste after my initiative was implemented and I enjoyed seeing others take pride in helping our environment."
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Question 5 of 30
At Quicken Loans, we look for a specific type of candidate. How would you describe your workplace personality?
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How to Answer
If you are not sure how to best describe your workplace personality, try watching the video for Quicken Loans on their "Careers" page. They are very clear about the types of people they want to join their team.

While you want to demonstrate that you are the type of candidate Quicken Loans has been dreaming about, you also want to be authentic to who you are.

Here are some great qualities that interviewers look for:

- Reliable
- Punctual
- Engaged
- Energetic
- Accountable
- Natural Leader
- Problem Solver
- Independent Thinker
- Receptive to Feedback

Even though it can be difficult to know exactly how others perceive you, do your best to reflect on your interactions with coworkers and remember your best qualities!

Answer Example
"Careers"
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Question 6 of 30
Do you demonstrate leadership qualities even when you are not in a leadership role?
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Question 7 of 30
Quicken Loans values a collaborative work environment. Do you consider yourself a team player?
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Question 8 of 30
At Quicken Loans, we believe in developing our employees to be the best they can be. What is your greatest weakness?
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Question 9 of 30
Tell me about a time when you took a creative approach to solving a problem at work.
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Question 10 of 30
Quicken Loans believes in calculated risk. What is the riskiest decision you have made?
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Question 11 of 30
At Quicken Loans, we value continued personal development. What actions have you taken in the last month to improve yourself?
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Question 12 of 30
What was your favorite course during your post-secondary studies, and why?
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Question 13 of 30
What is your greatest weakness?
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Question 14 of 30
Tell me about a time when you created a unique idea or solution, and it was rejected by your colleagues. How were you able to bounce back?
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Question 15 of 30
I'd like to know more about your conflict management skills. How would you handle conflict with a coworker?
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Question 16 of 30
At Quicken Loans, you will be expected to think on your feet. What makes you a great problem solver?
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Question 17 of 30
Quicken Loans is a very collaborative workplace. How do you collaborate with coworkers to solve problems?
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Question 18 of 30
Quicken Loans works hard to recognize and reward our hardest working employees. Describe your work ethic.
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Question 19 of 30
At Quicken Loans, we take great pride in our customer service reputation. How would you deal with a customer dispute?
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Question 20 of 30
Quicken Loans is the largest online mortgage lender in America. Why should we hire you over another candidate?
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Question 21 of 30
Quicken Loans looks for those with leadership potential. Tell me about your leadership qualities.
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Question 22 of 30
What is the biggest mistake you've made? How did you handle it?
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Question 23 of 30
Quicken Loans always hires with a long term fit in mind. Where do you see yourself in five years?
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Question 24 of 30
Quicken Loans has a great management training program. What qualities do you look for in a manager?
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Question 25 of 30
We have a fun, but productive, environment at Quicken Loans. How do you manage your time?
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Question 26 of 30
Tell me about a time you had to work with a difficult personality. How did you handle that relationship?
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Question 27 of 30
Tell me about a time when you accomplished a team goal. Why do you think your team was successful?
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Question 28 of 30
Tell me about your greatest accomplishment so far.
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Question 29 of 30
Tell me about an idea that you think could improve work performance.
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Question 30 of 30
Do you have any relevant work experience?
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