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Diligence Interview Questions

15 Diligence Interview Questions
Question 1 of 15
Give me an example of a time when you had to be extra diligent in order to meet a deadline.
How to Answer
The interviewer would like to know that you are a diligent individual when it comes to work-related deadlines. Are you determined to complete your tasks on time or do you frequently miss deadlines? Talk to the interviewer about your ability to act diligently on the job.

Answer Example
"Last month I had a client who made a lot of additional and last minute changes to our project. Despite the changes, our deadline remained the same. Our project lead was becoming stressed that we would not meet our deadline so I agreed to stay late three nights that week to ensure that we met all expectations."
Admin Example
"Tight deadlines are a bit unusual in our industry; however, we had a deadline last month that was about half the time of our usual time frame. I took my work home every night for a week to ensure that we met the deadline without the quality of work suffering."
Manager Example
"My company gave me a deadline of December 24th to hire three new production line workers. After that, we were going to be meeting a hiring freeze with an undetermined end date. I used a service called Zip Recruiter and was able to make three excellent hires within two weeks."
Marketing Example
"Marketing is always about last minute changes and tight deadlines! Recently I worked until 4 AM to deliver an updated proposal for a very particular client. You do what you have to, to make your clients happy."
Retail Example
"I am always diligent when it comes to deadlines. However, once I remember having an abnormally large order from a regular client once. I was a little stressed about making sure it was perfect, so I put in four overtime hours to meet the expectation. It felt great to deliver high-quality service."
Sales Example
"I had a client last month who put in a last-minute order for a software update. He needed to upgrade some equipment as well. To meet his expectations, I had to expedite the equipment to him and beg my IT team to put my project to the top of the list. It pays to be nice to your coworkers because the IT team was able to deliver! My client was thrilled with our ability to hustle."
Teacher Example
"I was recently running behind on marking and comments for report cards. We had a field trip and a soccer tournament that week so my timing was off. I took the work home and was able to delegate some of it to my TA as well. Everything was delivered on time, but lesson learned!"
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Question 2 of 15
When have you had to be extra thorough in completing tasks?
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How to Answer
The interviewer would like to know that you are willing to go the extra mile when it's required. Some tasks will require a keener eye and additional diligence. Discuss a time when you were extra thorough during work-related tasks.

Answer Example
"I have to be extra thorough from time to time when I have clients that are especially detail oriented. Often this will mean spending additional time on calls with them to highlight project changes. I am okay with being extra thorough when needed."
Admin Example
"I have to be extra thorough once every quarter when we complete our inventory counts. It takes a lot of concentration and attention to detail."
Manager Example
"I am always thorough, but we do have monthly team meetings where we discuss our performance metrics. That reporting takes a little longer and requires extra diligence from me."
Marketing Example
"This week I had three projects with clients that had similar names. Rich, Rick, and Rico. Confusing! I had to take extra care to ensure that I was sending the right emails to the correct clients and that no wires were being crossed. This situation tested my attention to detail and diligence in getting to know my clients in a way that set them apart from one another."
Retail Example
"When we receive our new inventory it is incredibly important that I take careful note to ensure we received the correct amount. If my count is off, our entire system is off. I triple check my work on those days."
Sales Example
"We changed our product catalog recently, so I had to re-memorize a lot of products, codes, and pricing. That following week was a considerable tradeshow, so I needed to have my product knowledge up to snuff. I made flashcards and tested myself every change that I got. I was proud of my ability to retain all of that data in such a short amount of time."
Teacher Example
"I am extra thorough in particularly tough topics such as spectral sequences. My students, in these instances, will require a very well laid out lesson plan with hands-on opportunities and the introduction of multi-media."
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Question 3 of 15
How often do you take work home with you?
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How to Answer
The interviewer would like to know if you work additional hours when necessary. The majority of people will work overtime hours or take work home with them on occasion. Talk to the interviewer about how frequently to take your work home.

Answer Example
"I make sure to utilize my work hours very efficiently, so the only time that I take my work home is when there is an extremely stringent deadline. I would say that, overall, I take my work home maybe twice per month. It's all about being diligent with your time in the office!"
Admin Example
"I take my work home with me whenever it is necessary. Some positions I have held, I work from home nearly every day. Other roles, such as my current position, I work from home just a couple of times per month."
Manager Example
"I try not to take my work home with me. Everyone needs downtime, and I discourage my team to pull unnecessary overtime as well. However, if something needs to get done, I will get it done, even from home."
Marketing Example
"In marketing, one must always be willing to work whenever the creative moment hits you. I have a notebook with memos on my current projects that I often add ideas to at all hours of the day and night."
Retail Example
"I do not take my work home with me very often. In retail, it is not often required. The times I will do this are when we have new product launches or sales scripts to learn. In those instances, my eagerness to be knowledgeable takes over and I will work any overtime required to get me up to date."
Sales Example
"I never leave my work! I have my emails on my smartphone and am happy to answer client questions in the evenings and weekends. I often travel after hours to be at a conference on time. Overtime is a way of life for a business development professional."
Teacher Example
"Teachers take their work home on a daily basis! I am no different. It's part of being dedicated to my students as well as my curriculum."
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Question 4 of 15
How do you determine priorities when you have multiple projects due?
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How to Answer
The interviewer would like to know that you can determine which projects need your attention over others. When you feel torn between multiple projects or tasks, how do you decide which one needs your attention the most? Assure the interviewer that you can be diligent when it comes to assessing your priorities.

Answer Example
"I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I under delivered on a deadline."
Admin Example
"When I have multiple priorities at a time, I will ask my boss to rank them based on most urgent. This method helps me to remain focused and then I know I am concentrating where she needs me to."
Manager Example
"Assuming that the projects have different stakeholders, I interview each to determine the value of increased productivity, morale or revenue, decreased costs, and the overall impact."
Marketing Example
"I determine priorities based on project value and receptiveness of my client. The most engaged clients get my attention and the fastest turnaround."
Retail Example
"If, for example, I have more than one customer who needs me, I will page for assistance so that nobody is left waiting. It's essential to have team members that you can rely on to step in when you become too busy."
Sales Example
"If I have priorities that cannot be shifted around, I will work overtime as needed. I do have a sales assistant that I can lean on as well. He will often lay the groundwork for what I need so that it fast forwards the time for projected completion."
Teacher Example
"As a teacher, I know that the best balance is when I scatter my deadlines such as tests and marking, evenly throughout the week. If I happen to double up on project deadlines by accident, I will take work home or deliver parts at a time, ensuring whoever is waiting for final delivery, that it is on its way!"
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Question 5 of 15
When you have a problem at work are you one to carefully consider what is at stake or do you jump in and hope for the best?
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Question 6 of 15
When given an important assignment, how do you approach handling it?
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Question 7 of 15
If you were given a choice, which work related task would you leave for last? Why?
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Question 8 of 15
Do you always double check or proofread your work?
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Question 9 of 15
Tell me about a time when you took on a new course to study in order to improve your own work performance.
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Question 10 of 15
Tell me about a time when you took the initiative to improve work related procedures.
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Creators of Diligence Answers and Questions

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
First written on: 01/09/2017
Last modified on: 08/17/2018
Question 11 of 15
How many days were you absent from work last year?
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Question 12 of 15
Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?
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Question 13 of 15
How would your co-workers describe your attention to detail?
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Question 14 of 15
Tell me about a time when you were particularly effective in prioritizing tasks and completing a project on schedule.
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Question 15 of 15
How do you motivate yourself to keep going, even when you do not feel like remaining on task?
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