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Top 10 Diligence Interview Questions

Question 1 of 14
Give me an example of a time when you had to be extra diligent in order to meet a deadline.
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Question 2 of 14
How would your co-workers describe your attention to detail?
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"My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communication and will notice the small things. I think big-picture as well but have always had a knack for details."
The interviewer would like to know more about your attention to detail. It is always best to support your reply with a real-life example. Talk to the interviewer about your level of attentiveness when it comes to the smaller details.

Specific Career Examples
Sales Example
"My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. It's something I am conscious of and continually working on."
Admin Example
"I can't necessarily speak for them, but I think they would say that I have above average attention to detail. I make mistakes, but I usually catch them before passing my work on to the intended recipient."
Manager Example
"I have a well-honed ability to point out discrepancies in my work, and the work of my team. Being in this role for seven years has helped me to streamline many processes and avoid a lot of error. I plan to bring this same discretion with me to your organization."
Retail Example
"Before I give a customer their total, I count the lines on the POS and compare them to the items in front of me. I would never want to miss charging an item or double charging for an item as I would feel so bad. My coworkers tease me about this a little bit."
Marketing Example
"As a marketing professional and an overall creative person, I tend to move quickly but can take count of my work and notice mistakes just as quickly. My coworkers seem to enjoy my style of work so I would say they'd have nice things to say about me and my attention to detail!"
Teacher Example
"Being a teacher, I need to be diligent and detailed every step of the way. My students like my step-by-step teaching style and my colleagues would attest to my strong attention to detail as well."
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Question 3 of 14
Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?
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You can say that you will go the extra mile, but it's best to give a real-life example to the interviewer about a time when you did just that. Offer up your references as well and discuss with the interviewer what you feel your most recent employer would say about you. Give examples of how you go the extra mile in the workplace.

Here are some ways that employees will go the extra mile:

- Starting on an upcoming project ahead of time, without being asked.
- Taking action on any feedback they receive from their manager. Taking action means attending a class to improve a required skill or reading a self-development book to help with communication skills at work.
- Coming to meetings ready to brainstorm or, better yet, with ideas already jotted down
- Creating new ways for themselves or their team to maximize efficiency
- Going out of their way to make their customers happy
Specific Career Examples
Admin Example
"I sure hope so! I have always put my best foot forward, and I very much dislike being bored. I go the extra mile whenever possible because that's what great employees do! I have received very positive feedback from all of my previous employers."
Sales Example
"My former boss would describe me as an employee who goes the extra mile. In my most recent position, I was always available on my email, and many of my service clients had my cell phone number just in case of an after-hours emergency. When you call my reference he will be happy to expand on that for you, I am sure."
Manager Example
"I am always creating new ways for myself and my team to maximize efficiency in our day. I often like to try out a new process to ensure that the owner of the company is getting his money's worth from our work. He will be a great reference for me when we get to that stage."
Retail Example
"I fully believe that my current employer would describe me as a diligent go-getter. I like to work on upcoming projects without being asked. For instance, I will re-merchandise before the scheduled time so that we aren't scrambling when our new inventory comes in."
Marketing Example
"We recently had a client who wanted an expert in Facebook algorithms. I was a bit rusty, so I enrolled myself in a half day webinar just to ensure I had the level of knowledge the client was expecting. I certainly believe my boss would have great things to say about my level of diligence."
Teacher Example
"I initiated a faculty-wide meeting so that we could all discuss the concerns our students had surrounding a couple of cyber-bullies that had surfaced. All of the teachers met after school and brainstormed how we would address the issue and put an end to it. The plan was successful; we identified the perpetrator who we expelled. I will always go the extra mile and be an advocate for my students. My principal will attest to this when you call for a reference."
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Question 4 of 14
How many days were you absent from work last year?
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"I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."
The interviewer would like to know about your dedication to being present and on time. A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.

Specific Career Examples
Admin Example
"I cannot recall the exact number, but I think it was around three days total. All absences were excused and with notice."
Retail Example
"I think I missed ten days, counting vacation time. Of those, five were for my vacation. For three days, I was excused under a doctor's note. The other two absences were pre-approved family days."
Manager Example
"I come from the old school way of thinking where if you aren't in the hospital, you show up to work. I can honestly say that the last sick day I took was about six years ago. I expect dedication from my employees which I first need to demonstrate."
Sales Example
"My current employer allows us to work from home if we aren't feeling well. I take my laptop with me nearly every day anyway so if there is a day that I am under the weather, and potentially contagious, I will just work from home. This past year that has happened only twice."
Marketing Example
"This past year I missed three consecutive days due to illness. I am very dedicated to my projects, and my employer. I had strep throat and still worked from home!"
Teacher Example
"Missing a day of work is a challenge for me since I am responsible for locating my substitute teacher and I have to pay them from my budget. For this reason, and the fact that I am a dedicated and truthful person, I will only call in sick in dire situations. Through my six-year career as a teacher, I have called in sick just a handful of times. Thank goodness for ColdFX and immunity boosting vitamins!"
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Question 5 of 14
Tell me about a time when you took the initiative to improve work related procedures.
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"I was able to present and implement one specific change in the office this past year. It was a recycling program that I felt was very important, even for our smaller office. We had significantly less waste after my initiative, and I enjoyed seeing others take pride in helping our environment."
The interviewer would like to know if you take the initiative in the workplace. Have you ever considered the opportunity to present your employer with potential change? Talk to the hiring manager about a time when you took the initiative in the workplace.

Specific Career Examples
Manager Example
"In my current position, I noticed that our written procedures were not exactly how the employees were doing things. I decided to interview the employees and compare it to the written procedures that management wanted. We were able to come to a compromise that met all of the safety and quality requirements of the company, but still worked a bit faster and easier for the staff."
Admin Example
"I took the initiative the past month to completely revamp the physical file room as well as organize the drive that held our digital files. It was a mess, and with tax season upon us, I couldn't ignore the need. My boss was very thankful for the initiative that I took."
Retail Example
"Our store was experiencing significant issues with theft. I created a proposal to head office that included a paid security officer at the door during peak business times. I researched the cost and compared it to the cost of what we were losing. It was less than 25%, so I figured it was certainly worth the investment. They agreed!"
Sales Example
"Our sales script was very outdated, so I chose to use my time to revamp the book and then submit the potential changes to my boss. She loved the initiative, and after some minor edits, we introduced the new script to the sales team. It was a proud moment in my career."
Marketing Example
"We had an awkward intake procedure when I first started working for my company. New clients would hire us, and we would phone interview them - taking notes along the way. I made the recommendation that we send them a fillable form where they can think about their answer and type it out, make edits, and then send to us. This form was implemented, and now our clients can give us a much more thought-out and thorough idea of their needs and vision."
Teacher Example
"I implemented a new routine in my classroom where the day begins with physical activity. We take a walk outside around the schoolyard or do jumping jacks when the first bell rings. It gets everyone's blood flowing, and the kids start their day in a fun way. It was so successful that the school started 'morning fitness' where the K-6 kids assemble in the gym for a quick few minutes."
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Question 6 of 14
Tell me about a time when you took on a new course to study in order to improve your own work performance.
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Question 7 of 14
Do you always double check or proofread your work?
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Question 8 of 14
If you were given a choice, which work related task would you leave for last? Why?
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Question 9 of 14
When given an important assignment, how do you approach handling it?
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Question 10 of 14
When you have a problem at work are you one to carefully consider what is at stake or do you jump in and hope for the best?
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Question 11 of 14
How do you determine priorities when you have multiple projects due?
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Question 12 of 14
How often do you take work home with you?
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Question 13 of 14
When have you had to be extra thorough in completing tasks?
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Question 14 of 14
Tell me about a time when you were particularly effective in prioritizing tasks and completing a project on schedule.
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