MockQuestions

Conflict Mock Interview

To help you prepare for your next job interview, here are 15 interview questions and answer examples focused on how you handle conflict in the workplace.

Conflict was written by on September 5th, 2021. Learn more here.

Question 1 of 15

Talk about a time when you had to work closely with someone who had a problematic personality.

The interviewer wants to know how well you work with others despite a difference in personality. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional even when factors are not entirely ideal.



Behavioral-based interview questions that begin with 'Talk about a time when...' are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer.



Avoid extreme responses that include speaking negatively of others or naming people. Also, avoid telling the interviewer that you get along with everyone all the time. Most interviewers will interpret a cliche response like that as dodging the question.



Focus on when your work style was different from another person, but perhaps you still had to complete a project together. Discuss, in a positive tone, how you made it work!



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15 Conflict Interview Questions & Answers

  • 1. Talk about a time when you had to work closely with someone who had a problematic personality.

  • 2. Talk about a time when you worked on a team, and other group members were not performing their share of the work. How did you react?

  • 3. Discuss a time when you disagreed with your boss. How did you find common ground?

  • 4. Talk about a time you faced a conflict in the workplace and reacted poorly.

  • 5. Talk about a time you faced a conflict in the workplace and reacted constructively.

  • 6. Talk about a time you encountered a conflict with a customer.

  • 7. How do you communicate with people who intimidate you?

  • 8. Have you ever intentionally or unintentionally offended someone in the workplace?

  • 9. Would you ever confront an equity problem in the workplace?

  • 10. How do you feel about a chain of command in the workplace?

  • 11. Talk about a time when you felt conflicted in the workplace.

  • 12. How do you provide feedback to your team members without creating a conflict or hurting their feelings?

  • 13. Have you, or would you ever, correct your boss?

  • 14. Are you verbally direct with others? If so, has this ever created a conflict with a co-worker?

  • 15. Walk me through a time when you helped resolve a workplace conflict between others.