F.N.B. Corporation Mock Interview

To help you prepare for a F.N.B. Corporation job interview, here are 27 interview questions and answer examples.

F.N.B. Corporation was written by on October 21st, 2020. Learn more here.

Question 1 of 27

If you were on the job here at F.N.B. and a customer came to you with a very odd request that you did not know the answer to or how to solve, how would you handle that situation?

"If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either."

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27 F.N.B. Corporation Interview Questions & Answers

Below is a list of our F.N.B. Corporation interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. If you were on the job here at F.N.B. and a customer came to you with a very odd request that you did not know the answer to or how to solve, how would you handle that situation?

  • 2. If hired for this role with F.N.B., how would you handle a large workload of clients working through a mortgage process?

  • 3. How do you work in environments with people who are different from you?

  • 4. What interests you about this position?

  • 5. How would you rate your comfort level receiving money and counting back many to our customers here at F.N.B.?

  • 6. How do you check your work for accuracy?

  • 7. If you were having an interaction with a client here at F.N.B. and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

  • 8. Tell me about a time when you showed integrity in your work.

  • 9. At F.N.B., we are building a very team based culture. If hired for this position, what would you be able to contribute to this team based culture?

  • 10. Tell me about a time when you demonstrated you were trustworthy.

  • 11. At F.N.B., we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

  • 12. How would you respond to a customer complaint?

  • 13. Here at F.N.B., part of your job will entail talking to our customers about sensitive and confidential information. How will you handle these situations if offered this position?

  • 14. Tell me about your experience in the banking industry.

  • 15. Talk about a time where you felt overwhelmed by your job duties. What did you do to stay organized and on track with everything happening?

  • 16. Talk about a time you had to communicate with a colleague or customer that was unhappy. What were the keys to making the situation better for all involved?

  • 17. The clients of a financial firm like F.N.B. can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?

  • 18. What ideas could you bring to F.N.B. to help grow revenue in this branch?

  • 19. What experience do you have working on an advanced phone system and what skills do you have that you feel would be essential to work with our clients over the phone?

  • 20. Talk about a time you had to handle failure at any point in your career. How did you handle that situation and move forward with confidence?

  • 21. Tell me about your favorite manager. What did you enjoy most about working with them?

  • 22. How do you build rapport with those that you work closely with?

  • 23. To get to know what type of leader we'd be hiring at this branch of F.N.B., how would you describe your management style?

  • 24. Talk about your experience in mortgage loan closing. How would this experience be beneficial to our team here at F.N.B.?

  • 25. Have you ever operated a currency counting machine or a coin counter?

  • 26. The next Branch Manager that we hire here at F.N.B. needs to be adaptable and flexible as our market demands change over time. What have you done in recent years to promote your own personal and professional development to promote adaptability?

  • 27. Walk me through your thought process when delegating responsibilities to others that you are responsible for. What are the important factors that influence your decisions?