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Loan Officer Interview
Questions

34 Questions and Answers by Ryan Brown

Updated August 17th, 2018
Question 1 of 34
Tell me about your marketing skills, and where in the past you have demonstrated these abilities.
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How to Answer
As a Loan Officer, bringing in business and attracting clients is a key part of your role, and you are great at it! What community activities are you a part of? Are you a part of any professional associations? Are you on any Boards? Anywhere you go, you are a face for your company and 'marketing' to other people when you talk about your job. Maybe you have attended after work socials or business presentations. All of these are great marketing events! Begin by sharing how you have marketed your job to others to bring in additional business. Next, share a story of a time when you were successful at bringing in a client due to your marketing expertise. Discuss where you met the client, how you simply mentioned your role as a loan officer, and how that client ultimately came to you through that simple interaction for their next loan.
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Top 30 Loan Officer Interview Questions with Full Content
1.
Tell me about your marketing skills, and where in the past you have demonstrated these abilities.
As a Loan Officer, bringing in business and attracting clients is a key part of your role, and you are great at it! What community activities are you a part of? Are you a part of any professional associations? Are you on any Boards? Anywhere you go, you are a face for your company and 'marketing' to other people when you talk about your job. Maybe you have attended after work socials or business presentations. All of these are great marketing events! Begin by sharing how you have marketed your job to others to bring in additional business. Next, share a story of a time when you were successful at bringing in a client due to your marketing expertise. Discuss where you met the client, how you simply mentioned your role as a loan officer, and how that client ultimately came to you through that simple interaction for their next loan.
2.
Do you feel it is better to work with 5 great realtors, or spread yourself over 20 mediocre realtors?
5 great realtors! Having great relationships often leads to the best business partnerships. It is easier to manage the fewer number of partnerships, and you can create a better streamline of business. Tell the interviewer that investing in relationships with great realtors brings more business. Share that they sell more homes, and you can invest more time into a fewer number of relationships. So, it's a win-win!
3.
Do you use social networks to generate leads? Do you feel comfortable with this tactic?
Absolutely! Knowing someone who knows someone is often one of the best ways to bring in new clients. Word of mouth is greatly effective, and interviewers want to hear that it works for you. Begin by sharing about a time when someone you knew referred another person to you. Share how you knew the person and why they referred the other person to see you for assistance with a loan. Next, share that social networks are a great means of bringing in additional business, and you can utilize it through referrals or to open doors for you to get introduced to additional people.
4.
Are you efficient and organized with paperwork?
Absolutely! The interviewer needs to hear that you have a system for being efficient and staying organized with your paperwork (electronic or hard copy). Tell the interviewer how you keep your paperwork organized. Perhaps you have bins to sort paperwork into. Maybe you utilize file folders. Or, maybe you keep things in a 3-ring binder. Whatever method works for you, share how you operate. Next, share your system for when you complete paperwork. Do you always complete your paperwork first thing in the morning? Do you split it up between morning and end of the day? Share what route you typically take!
5.
Why is it important to work with the best realtors?
A few solid responses will include:

- The best realtors will sell the most homes resulting in more referrals to you for loans.
- The best realtors work with the highest paying clients; therefore, you will receive the highest dollar amount loans.
- The best realtors know the most people, and it is a great way to receive referrals from other realtors.
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