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Human Resources Manager Interview
Questions

Question 1 of 47
Describe a situation where you had to multi task.
***Note: We do not have professional answers for this career***
User Answers
1.
Every day I multi-task. There are tasks that have to be accomplished on a daily basis and there are always emergencies that come up that have to be dealt with.
2.
I have had to multi task on numerous occasions. My personnel officer resigned with no notice and I had to act as HR Manager and personnel officer until I could get the position filled. I gathered my team together for their input. Since we are a "family", everyone was willing to assist. I prioritized my tasks and was willing to work through my breaks, lunch hours and overtime to complete the tasks.
3.
Multi task in the area of termination and onboarding.
4.
I have to multi-task on numerous occasions. I would prioritize the task from most important to least important. I would create a spreadsheet with each task and estimate the time it would take to complete each task. I would have no problem delegating assignments to my team should I need to do so.
5.
It was during school term. When I not only have to manage attending lectures, doing reports, projects, preparing for exams but I also have other commitments such as volunteering outside school. This means being able to multitask, to find out your priorities and setting time to do it. Time is never enough, but it depends on how you assign and manage it.
47 Human Resources Manager Interview Questions
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  1. Describe a situation where you had to multi task.
  2. Describe a time when you had to make a difficult decision that involved either a disciplinary action or a termination.
  3. Describe a situation where you were under a great deal of pressure. How did you handle it?
  4. What would you measure to determine whether the Human Resources department was doing an effective job for the company?
  5. What types of efforts are you making to serve your customers and to exceed customer expectations?
  6. Have you ever had to juggle two or more projects at the same time?
  7. How do you define great customer service?
  8. What are some of the things you are doing to ensure the effectiveness of the team you are leading?
  9. Have you been on a dysfunctional team? What did you do as a team member or team leader to address the problems?
  10. How are you gathering feedback from your customers and how do you use this feedback?
  11. Tell us about an innovation that you've introduced in your work area.
  12. What have you done to introduce change or redefine the way work gets done in your area?
  13. What kind of system or method are you currently using for reporting progress on your work?
  14. How do you follow through on projects that you delegate to others?
  15. Give me an example of the type of work experience you have had on a day-to-day basis with the public.
  16. What has been your most rewarding experience dealing with the public?
  17. Give me an example of a time when you were able to help an angry customer with a problem.
  18. What do you do on an ongoing basis to keep your professional skills up to date?
  19. What would others say about how you handle customers?
  20. Do you like working with the general public?
  21. Give me an example when you were praised for your people skills in a past job.
  22. How many people have you supervised at one time?
  23. How would you define a dependable employee?
  24. Are you known as a dependable individual?
  25. Give me an example of the last major project you worked on.
  26. Tell me about a crisis you encountered at work and how you handled it.
  27. Explain how you motivate your human resource department employees.
  28. How do you assist your employees with reaching their professional development goals?
  29. How did you determine or contribute to determining the priorities for the Human Resources department in your most recent position?
  30. What do you think are the most important roles of the Human Resources department in relation to employees in an organization?
  31. If you were the decision maker, what programs for people would be your priority in an organization?
  32. Thinking back over your college years and your job experiences, have you ever helped to initiate a change? Describe.
  33. Tell me about the last time that you undertook a project that demanded a lot of initiative.
  34. Describe a recent unpopular decision you made and what the result was.
  35. Give an example of a time when you had to be relatively quick in coming to a decision.
  36. Tell me about a time when you were able to overcome an obstacle in a creative manner.
  37. Tell us what you do to ensure that you meet the work commitments you make to others?
  38. What do you expect someone you supervise to do if she disagrees with you?
  39. What are your key skills?
  40. Unfortunately every office has personality conflicts. What do you do when you work with someone you don't particularly like?
  41. Have you ever been in a situation where the majority disagrees with you? What did you do?
  42. What was the most difficult period in your life, and how did you deal with it?
  43. Describe a situation where you were able to use persuasion to successfully convince someone to see things your way.
  44. Give two examples of things you've done in previous jobs that demonstrate your willingness to work hard.
  45. Give an example of how you have acted with integrity in your job.
  46. Why do you want to be a Human Resources Manager?
  47. Indicate some of the significant development efforts you have undergone in the last few years.
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15 Human Resources Manager User Answer Examples
1.
Describe a situation where you had to multi task.
User-Submitted Answers
1.
Every day I multi-task. There are tasks that have to be accomplished on a daily basis and there are always emergencies that come up that have to be dealt with.
2.
I have had to multi task on numerous occasions. My personnel officer resigned with no notice and I had to act as HR Manager and personnel officer until I could get the position filled. I gathered my team together for their input. Since we are a "family", everyone was willing to assist. I prioritized my tasks and was willing to work through my breaks, lunch hours and overtime to complete the tasks.
3.
Multi task in the area of termination and onboarding.
4.
I have to multi-task on numerous occasions. I would prioritize the task from most important to least important. I would create a spreadsheet with each task and estimate the time it would take to complete each task. I would have no problem delegating assignments to my team should I need to do so.
5.
It was during school term. When I not only have to manage attending lectures, doing reports, projects, preparing for exams but I also have other commitments such as volunteering outside school. This means being able to multitask, to find out your priorities and setting time to do it. Time is never enough, but it depends on how you assign and manage it.
2.
Describe a time when you had to make a difficult decision that involved either a disciplinary action or a termination.
User-Submitted Answers
1.
I have had to discipline and/or terminate employees on numerous occasions. This is not a problem for me because everyone that works with me understands my view - what's right is right and what's wrong is wrong. My team should always thrive to do the right thing.
2.
Administrative person who's house burned down.
3.
We had an indidual that had no PTO and continuestly was adbsent.
4.
I have had to discipline and/or terminate employees on numerous occasions. I have never had a problem with this because all of my employees know how I feel. What is right is right and what is wrong is wrong. Everyone should always do the right thing.
3.
Describe a situation where you were under a great deal of pressure. How did you handle it?
User-Submitted Answers
1.
I recall being in a situation under a great deal of pressures on several occasions. The most recent incident occurred when my HR Assistant informed me she would be utilizing personal benefit time during our busiest season. My personnel section was already understaffed so I brought the remaining team together to discuss the situation. I wanted to get everyone's input so this would be a team effort. I divided the HR assistant's duties and responsibilities equally amongst the team, including myself. My team is like a family and everyone was will to take on extra responsibilities to get the job completed accurately and efficiently.
2.
I have been under a great deal of pressure on numerous occasions. I have no problem with this. I analyze the situation (or task), gather input from my team, and do what it takes to get the job completed accurately and efficiently. We worked through breaks, lunch hours and overtime. This was a team effort and everyone did their part because we have a "family" environment.
4.
What would you measure to determine whether the Human Resources department was doing an effective job for the company?
User-Submitted Answers
1.
I would meet with each manager of the department to obtain input on their thoughts of the HR department and its effectiveness. I would also look at the retention rate of employees.
2.
I would measure by how high there turn over is.
3.
How long people stay in their jobs.
5.
What types of efforts are you making to serve your customers and to exceed customer expectations?
User-Submitted Answers
1.
I continuously attend new customer service trainings so I can keep ahead of the competition. I reach out to customers to ensure they are happy with our services.
2.
Anticipate their needs, respond quickly to their needs, be consistent.
6.
Have you ever had to juggle two or more projects at the same time?
User-Submitted Answers
1.
I have juggled with two or more projects on numerous occasions. I actually had to perform my HR Manager position while also performing the Personnel Officer position during our busy winter season. I was will to do whatever it took to get the job completed accurately and efficiently.
2.
Yes. During school term. Once I have 3 project at one go, two modules project and one final year project. It was difficult trying to find common time to discuss group work with my group mates as every one of us has our own other commitments. But i'm glad that my team was always able to do so, even if sometimes some were not able to attend the meeting physically, we would still contribute my uploading our assigned task on google doc so as not to delay any other works. Afteralls, it depends on how you schedule and manage your time well because time is never sufficient.
7.
How do you define great customer service?
8.
What are some of the things you are doing to ensure the effectiveness of the team you are leading?
User-Submitted Answers
1.
What are some of the things you are doing to ensure the effectiveness of the team you are leading as hr manager?
9.
Have you been on a dysfunctional team? What did you do as a team member or team leader to address the problems?
10.
How are you gathering feedback from your customers and how do you use this feedback?
11.
Tell us about an innovation that you've introduced in your work area.
12.
What have you done to introduce change or redefine the way work gets done in your area?
13.
What kind of system or method are you currently using for reporting progress on your work?
User-Submitted Answers
1.
What kind of system or method are you using for reporting progress on your work as HR manager ?
14.
How do you follow through on projects that you delegate to others?
15.
Give me an example of the type of work experience you have had on a day-to-day basis with the public.
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