Absa Bank Mock Interview

To help you prepare for an Absa Bank job interview, here are 27 interview questions and answer examples.

Absa Bank was updated by on December 6th, 2020. Learn more here.

Question 1 of 27

Talk about a time you had to handle failure at any point in your career. How did you handle that situation and move forward with confidence?

"A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. My manager kept telling me that I had the skills necessary to do so. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. I had become very close friends with a lot of the people I was now supervising and that made the real difficult for me. I didn't hesitate to approach my manager to let them know that I wasn't cut out for the role and we worked on a plan for me to transition back my former role. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again."

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27 Absa Bank Interview Questions & Answers

Below is a list of our Absa Bank Ltd. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. Talk about a time you had to handle failure at any point in your career. How did you handle that situation and move forward with confidence?

  • 2. Tell me about a time when you showed integrity in your work.

  • 3. In this role as a Risk Analyst with Absa Bank, you will be expected to be the expert on changes in financial regulations that impact our business. How do you keep yourself up to speed on these changes currently?

  • 4. Absa Bank strives for client loyalty to keep us running strong into the future. What do you feel are the keys to retaining clients for the long haul?

  • 5. If a customer at Absa Bank had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path?

  • 6. How do you work in environments with people who are different from you?

  • 7. Tell me about a time when you demonstrated you were trustworthy.

  • 8. At Absa Bank, we are building a very team based culture. If hired for this position, what would you be able to contribute to this team based culture?

  • 9. How do you check your work for accuracy?

  • 10. We pride ourselves on teamwork here at Absa Bank and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?

  • 11. If you were on the job here at Absa Bank and a customer came to you with a very odd request that you did not know the answer to or how to solve, how would you handle that situation?

  • 12. Talk about your experiences working with both fellow Analysts and Accountants within your own firm and with external partners. How do you feel that you will be effective in working with our external candidates in this role here at Absa Bank?

  • 13. What interests you about this position?

  • 14. Why would our clients here at Absa Bank want you to be their financial advisor?

  • 15. Talk about a time where you felt overwhelmed by your job duties. What did you do to stay organized and on track with everything happening?

  • 16. As a Personal Banker at Absa Bank, how would you select products to suggest to our customers?

  • 17. Have you ever operated a currency counting machine or a coin counter?

  • 18. Tell me about your favorite manager. What did you enjoy most about working with them?

  • 19. Here at Absa Bank, part of your job will entail talking to our customers about sensitive and confidential information. How will you handle these situations if offered this position?

  • 20. How do you build rapport with those that you work closely with?

  • 21. What experience do you have working on an advanced phone system and what skills do you have that you feel would be essential to work with our clients over the phone?

  • 22. Talk about a time you had to communicate with a colleague or customer that was unhappy. What were the keys to making the situation better for all involved?

  • 23. As a Personal Banker with Absa Bank, why is providing tailored customer service important? How would you make this a priority if hired for this role?

  • 24. How would you respond to a customer complaint?

  • 25. The clients of a financial firm like Absa Bank can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?

  • 26. How would you rate your comfort level receiving money and counting back many to our customers here at Absa Bank?

  • 27. Tell me about your experience in the banking industry.