What are your favorite tools to use when it comes to delivering employee training?

Question

Ryan Brown · Accepted Answer

"I have recently focused my attention on web-based learning by utilizing the Rise platform. This program is useful for delivering online training to employees and helps me to ensure that the learning materials are accessible in one place. Rise allows me to perform webinars, build programs, and clearly outline learning objectives. I find this resource incredibly easy to manage, and it allows me to make edits that the attendees can see in real-time. I understand from the job posting that your organization also uses Rise, and I would love to learn more about the ways that your organization leverages this robust platform."

Ryan Brown · Answer

As a Training and Development Manager, you will likely have many tools of the trade that you lean on to build and deliver impactful programs. The interviewer would like to know which tools you utilize the most and why you rely on them for your work. Discuss your top choices, and explain how you use these tools and their impact on the delivery of your training. If you are unsure which resources you will have access to while working in this particular role, be sure to ask. If you know the tools and resources used in this role, it's a good idea to discuss your level of familiarity.

William Rosser · Answer

Focus your response on tools that promote active learning and engagement during sessions, not just presentation slides. Share modern platforms that allow for creativity in delivery methods, personalization to various learning styles, and interactivity for knowledge reinforcement.

Specifically, you might highlight preferences for:

1. Learning management systems (LMS) featuring robust content organization, self-paced learning paths, mobile accessibility, and data-driven learner insights

2. Virtual classroom software with advanced facilitation features like breakout groups, polling, screen sharing, and gamification elements

3. Microlearning apps that allow for bite-sized knowledge checks and real-time application support

4. Interactive modules with scenarios, 3D simulations, randomized quiz generators, and viral knowledge-sharing mechanisms

Convey excitement not just about current go-to technology but thirst to continually explore and vet new tools that drive trainee adoption, proficiency building, and sustained application back on the job. Showcase how you balance core infrastructural systems with cutting-edge supplemental resources chosen strategically for targeted programs.

The goal is to exhibit fluency leveraging modern training technology in service of elevated workforce capabilities versus just going through the motions of one-way information delivery. Demonstrate tools that reflect a results-driven commitment to educational excellence.

William Rosser · Answer

"I prioritize using tools that empower interactive, just-in-time learning versus static, one-way content dumping. For example, one platform that has been transformative for knowledge reinforcement is EdApp. Their microlearning solution allows me to create snackable scenario quizzes and "What Would You Do" decision trees for employees to consume on mobile devices as needed.

Gamifying real-world applications of program lessons drives consistent engagement and confidence in applying concepts taught through my intensive workshops. Learners appreciate digesting process insights or regulations policies bit by bit at their pace. I've seen completion rates for supplemental modules I assign at nearly 85% since integrating EdApp's simple, addictive app experience.

I also leverage tools like Mentimeter for real-time polls during virtual instructor-led sessions and GoToTraining for engaging webinars that global teams can access live or on-demand. However, I focus first on human-centered experiences before specific technology brands. Interactive problem-solving and role application activities come first - tools simply enable delivery at scale. But truly resonating with learners happens through creativity and personalization, meeting them where they are at in the learning journey. Cutting-edge tools simply allow me to lead that bespoke facilitation effectively amidst today's disruption."

Anonymous User · Answer

"Interactive methods in a classroom format. I enjoy most the face-to-face, and when trainees are up and out of their chairs, interacting with each other. I find they internalize the material better while creating a fun environment."

Anonymous User · Answer

"I have recently focused my attention on web-based learning by utilizing WebEx and the Rise platform. WebEx allows us to still engage learners virtually through polls, chats, and breakout sessions. These functions allow us to check for understanding, conduct role-plays or group exercises and encourage class participation. The Rise platform is useful for delivering online training to employees and helps me to ensure that the learning materials are accessible in one place. Rise also allows the incorporation of interactive videos, scenario-based learning, and simulations. I find Rise helpful as we are able to make edits that the attendees can see in real-time to ensure they have the most up-to-date information at all times."

What are your favorite tools to use when it comes to delivering employee training?

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