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PepsiCo Interview

28 Questions and Answers by
| Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 28

What challenges do you anticipate in this new role with PepsiCo?

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PepsiCo Interview Questions


  1. What challenges do you anticipate in this new role with PepsiCo?
    • Interviewers at Pepsi want to hear that you understand the job description and are capable of navigating challenges at work. To build their confidence in your ability, talk about the problems you expect based on your knowledge of the position and your experience. Then offer up an example of how you have dealt with challenges in the past.

      Rachelle's Answer #1

      "I am looking forward to using my experience as a sales associate to help increase product visibility and exceed sales quotas at Pepsi. I am motivated by the challenge of meeting strict deadlines for client demands. When I was working for my previous company I prioritized listening to customer needs and making sure I was clear on client expectations. I was so meticulous about details, checking my numbers at the end of every week and ensuring my clients were fully stocked with all of the products they needed."

      Rachelle's Answer #2

      "Because food and beverage is a new industry for me, I am expecting that the biggest challenge will be in learning the industry lingo, behaviors, and complex needs. I am excited to learn and have already started studying up on industry-related topics."


  1. How would you handle an issue with a policy or procedure?
    • Being adaptable to the food and beverage industry is essential. PepsiCo strives to keep up with their customers by improving their products, making changes in policies or procedures inevitable. This means policies can change quickly and you will be expected to adapt. The interviewer wants to hear how you will respond when you disagree with the way something is handled or executed.

      Rachelle's Answer #1

      "I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."

      Rachelle's Answer #2

      "I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."


  1. When have you had to think outside of the box to solve a problem?
    • Talk to the interviewer about a time that you solved a problem, creatively. Were you happy with the outcome? What were the steps that you took to ensure your success?

      Rachelle's Answer #1

      "In my current position we saw a decrease in clients due to a local economic downturn. I recommended to our head office that we begin to generate business outside of our region for the first time in many years. They agreed, and the idea turned things around for us that fiscal year."

      Rachelle's Answer #2

      "I once had to deal with a space issue in our warehouse. We arranged and re-arranged several times and could not make it work. I thought outside the box and rented some outside pod storage until we were back to normal inventory levels."


  1. Why are you leaving your current job?
    • Be honest about your situation using discretion with what you share. If you are leaving because you had issues with your manager, talk about it professionally. Pepsi wants to hear that you are interested in growth opportunities or broadening your skills. Be specific about how this new position will help you take your career to the next level.

      Rachelle's Answer #1

      "I decided to look for other jobs because I have already been promoted twice and there is no more room for growth. This position at Pepsi will give me more experience as a manager and help me to cultivate my leadership skills."

      Rachelle's Answer #2

      "I am passively looking for a new opportunity that will offer continued education and growth opportunities. Also, I am looking for compensation advancement as I have hit the peak of my earnings in my current company."


  1. Tell me about an idea you implemented in the past that made an impact.
    • Coming up with ideas to increase productivity, efficiency and save time and energy is a great way to make an impact on your coworkers and the company. Having the ability to see problems as opportunities is a skill that can make you an essential asset to PepsiCo. Think of a time you had a chance to make a difference by making a change in a process or procedure.

      Rachelle's Answer #1

      "Since customers are so much more concerned about their long-term health, I helped my current company come up with a marketing campaign for ABC product to appeal to the health concerns of the public. I conducted market research, using surveys to identify the specific health concerns of individuals who buy our products. By promoting our new health-conscious recipe, we were able to increase sales by 15% that year!"

      Rachelle's Answer #2

      "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added additional options. Our customer base responded very positively, and we kept the program running for a few years."


  1. At PepsiCo we value individuals who take initiative. Can you give me an example of a time you did something without being asked?
    • Taking the initiative demonstrates leadership ability. Even if you are working as a delivery driver, there is always an opportunity to be proactive in the way you approach your work. PepsiCo wants to hire individuals who demonstrate leadership qualities because they invest in their employees and often promote from within. Impress the interviewer by showing how you manage your workload and take action before anyone has the chance to ask you first.

      Rachelle's Answer #1

      "I noticed the numbers were off on a shipment I was delivering to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day and I called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and my ability to take action after making that observation."

      Rachelle's Answer #2

      "I often find myself taking the initiative without being asked. This will include situations like training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."


  1. What do you think you will enjoy most about working in the food and beverage industry?
    • In our consumer culture, the food and beverage industry continues to thrive on a national and a global level. There are endless opportunities for growth at Pepsi because business is thriving and the demand for their products is on the rise. Do your research on the company to find out how they compare to their competition. If you are new to the industry, you may want to take some time to learn more about how your position will relate to the bigger picture of manufacturing, sales or marketing of the products. Did you know that Pepsi owns multiple brands including 7-Up, Mountain Dew, Mug, Aquafina, Lipton, AMP Energy, SoBe, and even the Starbucks Frappuccino bottled drinks you love!

      Rachelle's Answer #1

      "I am excited to work in the food and beverage industry because there is an opportunity for serious growth. When I worked at a food processing company, I started out working in the warehouse and was promoted within six months to a delivery driver. When I found out about the delivery supervisor position with Pepsi, I was immediately interested. It is so motivating to work within an industry that recognizes my potential and my abilities, giving me ample opportunity to grow my career."

      Rachelle's Answer #2

      "When it comes to the food and beverage industry I love that it is so innovative and ever-changing! There are always new products being introduced, especially under the umbrella of brands that Pepsi owns, which keeps things interesting. I enjoy learning, so this is certainly the industry for me to be in."


  1. There may be times when you are asked to stay late, work weekends or overtime, due to fluctuations in the schedule and shift changes at PepsiCo. What is your availability?
    • The hours you would be expected to work at PepsiCo largely depends on which department you will be working in. If you're working in production or delivery, you will most likely be required to do shift work, possibly working on weekends. If you work in the corporate office, you may be salary, which often means working long hours. If you're not sure what to expect from the schedule, now is the time to ask!

      Rachelle's Answer #1

      "I am excited about the opportunity to work for Pepsi, and I am available to work whatever hours are required to get the job done. Can you tell me more about what I can expect from the schedule? I am flexible, and I am comfortable with working long hours."

      Rachelle's Answer #2

      "The only restriction that I currently have on my schedule is Thursday evenings as I take my son to tutoring those evenings. Other than this, I am flexible with my availability. Having a family, I do ask for reasonable notice to schedule changes."


  1. How do you handle situations that could cause you to be tardy or absent?
    • The food and beverage industry requires people and processes to operate promptly. Remember, you are a part of a much larger operation. If you are running behind, you could slow down production. Give an example that will show PepsiCo that you plan and take a proactive approach to these types of situations.

      Rachelle's Answer #1

      "I always arrive to work at least 15 minutes before I am expected to be there, to give me extra time in case something happens. I also make sure I have the numbers of my co-workers and boss so that I can call to let them know if I'm stuck or might be running late."

      Rachelle's Answer #2

      "I was raised to be early, at all times. I am well-scheduled and understand the negative impact that my tardiness can cause. If I am to be late, I am sure to call my manager, or whoever will be affected by the situation. I will also put in extra hours when necessary."


  1. What are some of the challenges that the food and beverage industry face today?
    • With the increase in food allergies and the increase in knowledge of things like hydrogenated oils are bad for your health, the food and beverage industry faces the pressures of keeping the public happy while staying true to their products. Do your research before the interview to make sure you are aware of some of the challenges within the industry. You may want to review press releases or news articles about PepsiCo to learn about any recent events or challenging situations they are facing.

      Rachelle's Answer #1

      "I am impressed by the way your company has adapted to providing the healthier choices that your customers are asking for. You even have an entire section of your website dedicated to how PepsiCo is supporting human sustainability. The fact that you have reformulated many products to reduce fat, trans fat, sodium, and sugars is wonderful. I read that you also increased the level of whole grains, fruit, fiber and micronutrients in many of your products."

      Rachelle's Answer #2

      "I believe that the biggest challenge that the food and beverage industry faces today is the fast-changing trends in food and beverage. Everyone is working so hard to come up with the latest and greatest thing that it's very challenging to remain a trailblazer in the market."


  1. PepsiCo is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
    • To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This question is the time to sell yourself. Make no apologies for your lack of years!

      Rachelle's Answer #1

      "Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more. Also, Pepsi is so greatly dedicated to employee success which leaves me no doubt that I would be fully equipped to succeed. Whether that be your personal and professional development opportunities, the mentoring, coaching and networking opportunities, you mention on your website or the fact that you use your organization's ability to teach and educate on matters such as policy, and cultural change."

      Rachelle's Answer #2

      "Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."


  1. How do you believe your coworkers would describe you?
    • You may be carefree and fun-loving with your friends on the weekends, but at work, you are focused and professional. The interviewer is interested in your personality and how you will fit with the team. As you prepare for this question, picture a few scenarios that have occurred in your current or previous position. Maybe you are encouraging and motivating to your coworkers when they are having a bad day.

      If you have proven yourself reliable, and people can depend on you to be on time, share it! Think about some of the qualities you enjoy in a coworker and share how you think you embodied some of those qualities.

      Rachelle's Answer #1

      "I believe that my coworkers would describe me as curious, confident, and creative! I put a lot of effort into my work and always want my clients to be happy with their end product. I conduct a great deal of research into new marketing trends to ensure that I am delivering the best, most up-to-date solutions to my client projects."

      Rachelle's Answer #2

      "I believe my coworkers would describe me as dedicated, trustworthy and kind. When you call my references, I strongly believe that they will say the same things about me. I am a proud employee and promise to be a great brand ambassador for your company."


  1. How can we motivate you on the job?
    • Every employer should know how each staff member is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.

      Rachelle's Answer #1

      "I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."

      Rachelle's Answer #2

      "I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."


  1. We strive to help our employees create a healthy work/life balance at PepsiCo. How do you balance life and work?
    • PepsiCo cares about their employees working hard to build connections with their customers and create a sense of community within the workplace. Even in healthy work culture, it can be challenging to balance your work with the rest of your life. Explain how you balance your life in your current or past roles.

      Rachelle's Answer #1

      "I am methodical about my work and my schedule. I set reminders on my calendar to stay organized and on-time, relying on my google calendar and my to-do list. I make sure I can make it to soccer practice each week so that I can play in the games on the weekends."

      Rachelle's Answer #2

      "I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do, the work doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."


  1. It's important for shift changes to go smoothly at PepsiCo to maintain productivity. How do you make sure transitions are seamless?
    • Shift work can be tricky in the food and beverage industry. If someone leaves a mess or if they leave their work half finished and you don't know where to begin, you can waste valuable time scrambling to pick up the pieces. PepsiCo doesn't want to waste any time during shift changes, because time is money. Give an example that demonstrates that you are mindful of the transitions.

      Rachelle's Answer #1

      "When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."

      Rachelle's Answer #2

      "Strong scheduling is the most important factor in ensuring transitions are seamless. In addition to solid scheduling, is everyone's willingness to jump in and help when volumes are higher than average or when staff is shorter than expected."


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