MockQuestions

PepsiCo Interview Questions

To help you prepare for a PepsiCo job interview, here are 35 interview questions and answer examples.

PepsiCo was written by and updated on March 15th, 2022. Learn more here.

Question 1 of 35

How do you handle customer complaints?

Why the Interviewer Asks This Question

Responding effectively to customer complaints and providing excellent customer service are essential skills in the food and beverage industry. Your interviewer wants to hear that you have a strong foundation in customer service and will use these skills to excel in a customer-facing role with PepsiCo.

Written by Rachel Hills on November 16th, 2022

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35 PepsiCo Interview Questions & Answers

  • Behavioral

    1. How do you handle customer complaints?

      Why the Interviewer Asks This Question

      Responding effectively to customer complaints and providing excellent customer service are essential skills in the food and beverage industry. Your interviewer wants to hear that you have a strong foundation in customer service and will use these skills to excel in a customer-facing role with PepsiCo.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      For those looking to work in a customer-facing role with PepsiCo, it's essential to show off your ability to deal with conflict, solve customer problems and nurture professional relationships. Give an example of a time you helped resolve a customer's issue, highlighting how your actions helped resolve the problem

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "If I have a customer complaint, I have been trained to actively listen, not interrupt, and repeat the problem to the client in their own words. This technique prevents further misunderstanding and helps the client to feel they are listened to and cared for."

      Written by Rachel Hills on November 16th, 2022

      1st Answer Example

      "In my current role, I've completed a great deal of customer service training focused on dealing with difficult or angry customers. I am patient with customers and let them voice their concerns before jumping in to help. I maintain a positive attitude and tone, even if the customer is not kind. I always try to put myself in their shoes. You never know what kind of day someone has had, so I don't take their anger or frustration personally. I do all that I can to self-help and assist them, including utilizing my resources or checking with team members. I want every customer to be happy, and if I cannot find an acceptable resolution, I will escalate it immediately to my team lead or supervisor."

      Written by Rachel Hills on November 16th, 2022

      2nd Answer Example

      "A customer called me very frustrated about a problem with a shipment. I listened and told them I would be happy to help. I asked more questions to understand the problem and then suggested a path forward once I had a better idea of what might solve it. The customer was very relieved and grateful that I took the time to listen and make sense of the issue, and we were able to find an acceptable solution to the problem."

      Written by Jaymie Payne on November 16th, 2022

  • Behavioral

    2. If hired for this role, what kind of team player could we expect you to be?

      Why the Interviewer Asks This Question

      Teamwork is one of the keys to success at PepsiCo. You can expect to work closely with a PepsiCo team, and many roles will require you to liaise with other departments. Your interviewer wants to be certain that your contribution to the PepsiCo team will be a positive one!

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Your answer should highlight themes of building trust, gaining respect, and being professionally prepared as part of a larger team. Don't hesitate to show flexibility in your ability to both lead others and be led by others, and use examples of times you've done both.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I would be a reliable team member that others could count on to cover them if they were ill and lend a hand if they fell behind. I'm an encourager and focus on having a positive attitude, which is often contagious among others! Once I settled into my role, I would be a mentor for others and help train new team members."

      Written by Rachel Hills on November 16th, 2022

      1st Answer Example

      "My current colleagues would tell you that I'm knowledgeable in my area of expertise and use this expertise to contribute to the larger team. In addition, I communicate effectively and take direction from others. I'm also willing to help other teams or divisions when necessary. I understand that I would be working closely with the digital marketing team at PepsiCo, which I assume would involve some interdepartmental coordination. I am eager to learn about new areas outside my expertise to develop professionally, so I look forward to this collaboration."

      Written by Rachel Hills on November 16th, 2022

      2nd Answer Example

      "I prefer to work in an environment that promotes teamwork and collegiality. If I were fortunate enough to join the team here, I would love to take on a leadership role. I've learned to delegate work effectively and help train new employees on our mission and their roles in my current project manager position. I can also thrive in taking direction from others."

      Written by Jaymie Payne on November 16th, 2022

  • Behavioral

    3. Tell me about a time you failed. How did you handle it?

      Why the Interviewer Asks This Question

      How you respond to failure demonstrates more about your character and ability to succeed professionally than how you react to success. Your interviewer must understand that you effectively manage and grow from failure, using it as fuel to improve personally and professionally.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Using a relevant professional example, emphasize that you've learned to approach failure constructively and that it doesn't cause you to shy away from future challenges. Don't use too big of a failure as an example, as you don't want the interviewer to feel concerned about your ability to perform the job effectively!

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "In school, I failed one of my core classes. At first, I was upset with my professor for grading me so harshly that semester, and I found myself making excuses for my failure - I was working a part-time job, there weren't enough hours to study, my roommate was too loud, etc. I took a step back and realized I was the only person to blame for my failure. I took ownership and wrote out what caused my failure and a corrective action plan for retaking the course."

      Written by Rachel Hills on November 16th, 2022

      1st Answer Example

      "My team lost one of our biggest clients in my current role. While no one specifically was to blame for it, everyone felt at fault, and morale was pretty low. I sat down with my team to discuss where things went wrong with this client and how we could prevent this situation from happening again. When faced with failure, I strive to maintain a positive attitude by focusing on what I can learn from the situation to improve for next time."

      Written by Rachel Hills on November 16th, 2022

      2nd Answer Example

      "I've learned that some degree of failure is inevitable when you take risks and seek growth. The first example that comes to mind is a huge client project I worked on at my previous company. I had just graduated from college and was new to the work world. The scope of the completed project was not at all what the client was looking for, and my manager had to step in to help solve various problems. While disappointing, I learned a great deal from this early failure: to consult my manager more frequently when working on an unfamiliar topic, increase my attention to detail, and ask for help when needed. Future client projects went 10x better. I've learned to view failures like this as growing experiences."

      Written by Jaymie Payne on November 16th, 2022

  • Behavioral

    4. When have you had to think outside of the box to solve a problem?

      Why the Interviewer Asks This Question

      Complicated problems require creative, outside-of-the-box solutions. Whatever the role you're applying for, you should be able to design and implement innovative solutions to your problems effectively.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Think of a time you had to devise a creative solution to a challenging problem. Discuss this solution's outcome and its positive effect on your team.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I volunteered at a local animal shelter last year. There was a high volume of animals, and the adoption applications were low. I decided to look at the website and Facebook pages as if I were a potential adopter. I found that the photos of the animals made me feel sad, and the animals didn't look very clean or appealing. I also found the website hard to navigate compared to other county sites. I took the feedback to the director and suggested we try something new. We created fun backgrounds for photo shoots and used props and cute furniture to photograph the animals. I also made some edits to the website to make it more user-friendly and appealing to the community, and within three months, our applications had increased by 25%!"

      Written by Rachel Hills on November 16th, 2022

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  • Behavioral

    5. How would you handle an issue with a policy or procedure?

      Why the Interviewer Asks This Question

      Being adaptable in the food and beverage industry is essential. PepsiCo strives to keep up with their customers with continual improvements to their products, meaning that changes in policies or procedures are inevitable. Policies can change quickly, and you will be expected to adapt.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      The interviewer wants to hear how you will respond when you disagree with how something is handled or executed. Emphasize your ability to 'go with the flow' and adapt when top-down changes occur. Give an example of a time you did just that.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I didn't always agree with the structure of my professor's lesson assignment due dates. For example, we were required to submit a post by Thursday and respond to two other students' posts by Saturday. It was difficult to have my assignments based on another student because students often submitted initial posts late, causing me to readjust my schedule and not work ahead. I provided the feedback in a course survey, but ultimately, I respected the professor's decision and encouraged my classmates to post their assignments on time."

      Written by Rachelle Enns

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  • Behavioral

    6. At PepsiCo, we value individuals who take initiative. Can you give me an example of a time you did something without being asked?

      Why the Interviewer Asks This Question

      Taking initiative displays your capacity to be a strong leader at PepsiCo. No matter your role, there is always an opportunity to be proactive in your approach to your work. PepsiCo strives to hire individuals who demonstrate solid leadership skills, and this question is an opportunity for your interviewer to see if you have those leadership skills.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Impress the interviewer by showing how you manage your workload and take action before anyone has the chance to ask you first. Point to a specific example where you made a difference at work by doing something that wasn't expected of you.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I am a natural mentor, and I always offer a hand whenever I notice a fellow student struggling in class that I excel in. I never wait for someone to ask me for help because I know how hard that can be to struggle silently. I try to share my knowledge and experience with others as often as possible to help them succeed."

      Written by Rachelle Enns

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  • Behavioral

    7. It's important for shift changes to go smoothly at PepsiCo to maintain productivity. How do you make sure transitions are seamless?

      Why the Interviewer Asks This Question

      Shift work can be tricky in the food and beverage industry. If someone leaves a mess or their work is half-finished, you can waste valuable time scrambling to pick up the pieces. For those applying to hourly roles at PepsiCo, you must demonstrate your ability to maintain productivity and efficiency amidst shift changes.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Give an example that demonstrates that you are mindful of these transitions and can maintain your level of productivity. Refer to any techniques you have used in shift work in previous roles to make these transitions seamless.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I would ensure that I wrapped up my tasks at the end of the day and communicate clearly where I was leaving off my shift. If I could not complete certain tasks, I would notify my supervisor and share that with the person taking over for me. It's important not to get behind in your work and burden the next shift, so I would take extra care to manage my time wisely to get my job done."

      Written by Rachelle Enns

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  • Behavioral

    8. How do you handle situations that could cause you to be tardy or absent?

      Why the Interviewer Asks This Question

      The food and beverage industry requires people and processes to operate promptly. Remember, you are a part of a much larger operation, and if you run behind or miss work entirely, you could slow down production. This question will be most relevant to workers involved in shift work with PepsiCo.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Give an example that shows PepsiCo that you plan and prioritize your professional commitments. Demonstrate that in this new role with PepsiCo, you will take a proactive approach to situations that have the potential to cause delay or absence.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I was raised to be early at all times. I am reliable and understand the negative impact that my tardiness can cause. If I were going to be late, I would call my manager or whoever will be affected by the situation. I would also put in extra hours when necessary."

      Written by Rachel Hills on November 16th, 2022

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  • Behavioral

    9. Tell me about an idea you implemented that made an impact.

      Why the Interviewer Asks This Question

      Coming up with ideas to increase productivity and efficiency and save time and energy is a great way to impact your coworkers and the company positively. The ability to see problems as opportunities is a skill that can make you an essential asset to PepsiCo.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Think of a time you had a chance to make a difference by changing a process or procedure. Point to the steps you took to implement your idea, highlighting the tangible impacts that your work had on the company. Be sure to back up your claim with evidence. Emphasize your motivation, work ethic, and innovative thinking through your example.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "My professor used to email us a survey at the end of the course, and I often heard that students didn't feel comfortable sharing negative feedback for fear of retaliation. I approached my professor and suggested he create an online Google form to send out the survey to allow anonymity. I provided the feedback I'd heard and asked if he would consider this method. He was interested in trying it, so I showed him how to set it up and send it to the students in his classes. He later shared with me that he gained valuable feedback throughout the semester and attributed that to the new platform he was using to give students a voice anonymously."

      Written by Rachel Hills on November 16th, 2022

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  • Behavioral

    10. How would your coworkers describe you?

      Why the Interviewer Asks This Question

      PepsiCo is looking for strong communicators and innovative leaders. This question allows you to show off your best qualities. It also gives your interviewer a better idea of your self-awareness and interpersonal skills.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Take a moment to reflect on your relationships with your coworkers. Think about how your work ethic positively affected everyone on your team. If you're having trouble thinking of traits, think of some of the qualities you most admire in a coworker and share how you've embodied those qualities.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "My professor would tell you that I'm always on time and engaged in group projects. She would also tell you that I take pride in my work, am detail-oriented, and can take constructive criticism and improve. My volunteer director would tell you that I'm reliable and always serve others with a positive attitude!"

      Written by Rachel Hills on November 16th, 2022

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  • Behavioral

    11. Tell me about a time your actions resulted in greater efficiency on your team.

      Why the Interviewer Asks This Question

      Efficiency is essential when working in the food and beverage industry. To ensure that products meet quality standards at Pepsi, teams within every department must cooperate and communicate effectively to keep the customers happy.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Describe a time you made a difference on your team. Outline the concrete steps you took to improve a process or increase team efficiency. If you can, choose an example relevant to the work you will be doing in a new role with Pepsi.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "When I volunteered with a local mentor group, I found that the only application process for new mentors was a paper application. I did a few surveys and found that the paper application was an obstacle for many, and a few of my friends said they would be more likely to volunteer if there was an electronic application. I provided the feedback to the volunteer director, and together, we created an online application, and in three months, they saw the application rate increase by 10%!"

      Written by Rachelle Enns

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  • Behavioral

    12. At PepsiCo, we understand that conflict can arise when you work closely with others on a team. Give me an example of a time you had to deal with an issue while working with others.

      Why the Interviewer Asks This Question

      Responding to conflict can be tricky, especially in a team environment where you want to be sensitive and not step on any toes. This behavioral question gives the interviewer insight into the strategies you've developed over the years to respond to interpersonal conflict.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Share an example of a conflict that you effectively resolved within your department or between you and a co-worker. Explain the situation and how your actions resulted in a resolution or a compromise. Highlight the traits that contributed to your success in handling the problem, such as active listening skills or assertiveness.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "During my internship, I was assigned a very stressful group project. The team consisted of four of my peers and myself, and there were personality conflicts among the team from the start. Everyone wanted to be in charge, but no one wanted to do any of the work. I suggested that we all nominate a lead for the project, and the group responded positively to that idea and nominated me. I devised an overview of the project and some milestones we needed to achieve. With the group's feedback, I determined everyone's strengths and delegated the tasks that aligned best with those strengths. When someone on the team was negative, I would redirect them and pull them aside and remind them of the importance of providing constructive input and maintaining a positive attitude."

      Written by Rachel Hills on November 16th, 2022

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  • Behavioral

    13. The work environment at PepsiCo can be fast-paced at times. How do you handle stress?

      Why the Interviewer Asks This Question

      Stress is an inevitable part of most jobs. The interviewer wants to learn if you can handle stress effectively and have experience managing pressure effectively in an ever-changing, fast-moving environment.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. You might even give an example of a time you effectively worked in a fast-paced environment. Highlight the strategies you employed to maintain a level head amidst stress.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "In my first year of college, I experienced the stress and pressures of being a full-time student. I didn't have proper time management skills then, so managing all my classes and assignments and preparing for exams was very stressful. I learned that self-care was essential and developed time management techniques that helped me successfully plan my weeks and months and set goals and milestones to achieve them. My first year was a great learning experience; I learned how to adapt and overcome stressful situations."

      Written by Rachelle Enns

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  • Discovery

    14. What is your greatest weakness?

      Why the Interviewer Asks This Question

      This common interview question is an opportunity to demonstrate self-awareness and humility. At the same time, you do NOT want to give an answer that makes you look unqualified. Hiring managers want to see that you understand your weak points and have developed a system to effectively address these weaknesses.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Give an honest answer with a weakness you have been focusing on, and describe the plan you've put into place to work on it. Make sure the weakness isn't a core competency of the PepsiCo job description. If it's an analyst role, revealing logical reasoning skills as a weakness likely won't get you far. Reflect on traits you want to work on that won't affect overall job success.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I am a fixer; sometimes, I take the quicker route of doing the task for someone instead of taking the extra time to teach them how to do it themselves. I am more intentional in the tasks I take on and encourage others to self-help where possible and then do a screen share to help them learn the task."

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    15. Describe your typical work week.

      Why the Interviewer Asks This Question

      Your answer to this question gives the interviewer a peek into your daily work life. It allows the interviewer to understand your work habits, motivation, and the pace of your environment.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Think about your typical day-to-day and weekly structure in your current or most recent role. Give the interviewer an overview of your typical roles and responsibilities and if you're traveling most of the time or in the office. If you're applying for a customer-facing position at PepsiCo, give examples of the time you spend each week visiting clients or performing related duties. If you're applying for a plant management-related role, provide examples of a time you spend on-site with mid-level managers or your weekly responsibilities of reporting.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I attend classes Monday-Friday, 8 am-2 pm, and in the evenings, I work on homework and other projects related to my classes. Two evenings a week, I go to Yoga class at my local YMCA, and on Saturdays, I volunteer at the animal shelter. I'm pretty active, so I rely heavily on my calendar and alerts to keep myself organized."

      Written by Rachelle Enns

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  • Discovery

    16. PepsiCo's brand offers a variety of food and beverages. Do you have a favorite PepsiCo product?

      Why the Interviewer Asks This Question

      The interviewer asks this question to get a sense of your knowledge of the PepsiCo brand, which is undoubtedly far-reaching. You should know that PepsiCo is so much more than the soda its name is often associated with. Products like Lays, Doritos, Cheetos, Gatorade, Mountain Dew, Quaker, and SodaStream all fall under the PepsiCo brand.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Demonstrate your familiarity with the brand by pointing to one or two PepsiCo products you enjoy most frequently. If you can think of a personal anecdote to go along with your answer, feel free to share it!

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "Growing up, my family always bought canned Pepsi. It's funny to look through family photo albums and see how the Pepsi can design has evolved over the years. I'm always disappointed when I go to a restaurant and order a Pepsi to find out they only serve Coke!"

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    17. What interests you about PepsiCo?

      Why the Interviewer Asks This Question

      You must do your homework before an interview! Pepsi wants reliable individuals willing to work hard to get the job done right. You want them to know that you fit the profile of the candidate they are looking for.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      This question is your opportunity to impress the interviewer with your company knowledge. After a bit of research, you will learn about their mission to create new products and services to meet the needs of their customers. Review the website and then consider checking out what people are saying about them on glassdoor.com. Pepsi wants to hear about the good things future employees are looking forward to experiencing! It will show them that you are not looking for just any job.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "As I started my career search, I sought companies with excellent reputations. I saw that PepsiCo had won several awards in the last couple of years, including Forbes - 2022, Named among America's Best Large Employers, and featured awards for sustainability and DE&I. Those are important to me and demonstrate that your company values its employees and strives to be the best. I'm eager to join an organization with such accomplishments."

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    18. Why do you want to work for PepsiCo?

      Why the Interviewer Asks This Question

      As one of the most recognized global brands with a presence in over 200 countries, there are many reasons you would potentially want a career with PepsiCo. Your interviewer wants to ensure that you've reflected on this 'why' and that your goals align with what a career with PepsiCo can offer you.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Thoroughly reflect on this question beforehand so you can deliver a confident answer. Choose two or three aspects of PepsiCo's brand, offerings, and company culture that attract you. Above all, demonstrate excitement for the opportunity to join PepsiCo's global team!

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "Since graduating, I've been very intentional about applying only to companies with good reputations and positive employee reviews. I made a list of companies aligned with my core values, then researched them on Comparably to learn more about how employees rate the culture and CEO. I was pleased to see PepsiCo had a 4-star rating on culture and a 72% approval rating of the CEO. There were many comments about how well the company treats employees, the opportunities for professional development, and compensation. Those are all important factors to me and drew me to apply!"

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    19. Tell me something about yourself that I wouldn't know from reading your resume.

      Why the Interviewer Asks This Question

      The interviewer would like to get to know who you are outside of a piece of paper. This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      You are not obligated to discuss personal matters, such as your kids or relationship status. Stick with a few fun facts to show the interviewer that you are a real person with varied interests outside of work. Focus on non-work-related skills or hobbies. For example, you might share that you enjoy beatboxing or making origami swans. Sharing a unique fact about yourself will make you unforgettable as an applicant!

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I am an animal lover and have two dogs and a cat. I volunteer at our local animal shelter and foster pets transitioning to finding their forever homes. "

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    20. We value employee innovation at PepsiCo. What does innovation mean to you?

      Why the Interviewer Asks This Question

      PepsiCo continually seeks comprehensive improvements to its products to stay one step ahead of competitors. They are especially interested in investing in top talent and accelerating the digital transformation to maintain their far-reaching reputation in the CPG space. Your interviewer wants to know if your definition of innovation aligns with PepsiCo's culture.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Think about how you define innovation in your work life, and tell your interviewer how you have contributed to an innovative environment in the workplace and how you would continue to do so at PepsiCo. Highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. An example like this can serve as the basis of your definition of innovation.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "Innovation means brainstorming to develop new ways to solve problems. It's a way to be creative while creating value for a process or product. When I think of modern-day innovations, I think of energy-producing roads and wind turbines. Innovation means taking something that already served a basic purpose and thinking creatively to improve it to better the planet."

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    21. Why should we hire you?

      Why the Interviewer Asks This Question

      Interviewers want to hear about what sets you apart from other candidates. This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. If the interviewer asks this question towards the end, focus on the most salient features of your application rather than bringing in new pieces of information.

      Ask a few friends or family members what they feel sets you apart if you can't think of unique traits. Their observations may help you understand how you are perceived. If you already have a clear idea of what sets you apart, share that information confidently. Remember that in an interview, you are your most influential advocate.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I'm eager to enter the workforce and demonstrate my value to the organization. I have completed my degree program and an internship with a competitor, so I'm ready to put my knowledge to use and contribute to the success of the organization. I'm reliable, detail-oriented, and passionate about learning and growing, and I will be a committed employee who hopes to remain with the organization for the next several years."

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    22. What goals would you like to accomplish while working for PepsiCo?

      Why the Interviewer Asks This Question

      If you are looking for opportunities to advance your career, PepsiCo is a great place to start! Hiring managers are interested in how you want to grow within the company.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Start by demonstrating sincere motivation to grow with PepsiCo. You may be taking the next step in your career or starting fresh out of college. Regardless, show your interviewer that you're motivated to hit the ground running and advance in a role with PepsiCo. Research PepsiCo and the role before interviewing to identify how they will help you reach your goals.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I hope to establish myself in an entry-level role and focus on building my knowledge base and experience in the beverage industry. Ideally, I would like to find a mentor who can teach me more about the organization and help me set goals. I hope to be with the company for many years as I grow and progress in my career."

      Written by Rachelle Enns

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  • Discovery

    23. How can we motivate you on the job?

      Why the Interviewer Asks This Question

      Managers must know how each staff member is best motivated, as this knowledge will help them to help you. Whatever keeps you motivated on the job, whether intrinsic or extrinsic, your answer to this question will give your interviewer a better idea of your work ethic and how PepsiCo can best support you.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Share with your interviewer what motivates you on the job, being open about your professional needs. Your answer might touch on themes of verbal praise or affirmation, healthy competition, or opportunities for career growth and development.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I'm motivated when I have encouraging, supportive leaders. I feel valued and driven to succeed when my leader takes a genuine interest in me and my growth. I'm also motivated by monetary incentives and verbal praises."

      Written by Rachelle Enns

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  • Discovery

    24. We strive to help our employees create a healthy work/life balance at PepsiCo. How do you balance life and work?

      Why the Interviewer Asks This Question

      PepsiCo cares about its employees' well-being and strives to promote a sense of community within the workplace. But even in a healthy work culture, it can be challenging to balance your work with the rest of your life. Happy, healthy workers do their job most effectively, which is why your interviewer wants to get a better sense of the strategies you have in place to achieve balance.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Explain how you balance work and life in your current or past roles. It's okay to show that you have a life outside of work! Feel free to share the habits you've developed that allow you to effectively balance your job and life outside of work.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I prioritize my health and wellness by exercising regularly and attending preventative appointments. I also set boundaries for when I am on my work phone or checking email after hours; that way, I can give my family the time they deserve. Lastly, I take my designated lunch break every day to ensure I'm not skipping meals and to give myself a mental health break."

      Written by Rachelle Enns

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  • Discovery

    25. Why are you leaving your current job?

      Why the Interviewer Asks This Question

      This question provides deeper insight into your professional motivation and background. It's also an opportunity for hiring managers to learn if you have any potential red flags, such as being fired or experiencing heavy interpersonal conflict in your current position.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Be honest about your situation while using discretion in what you share. If you are leaving because you had issues with your manager, speak about it professionally. Focus on your interest in growth opportunities or broadening your skills.

      Acceptable answers might include seeking professional growth opportunities, motivation to learn something new or take on greater responsibility, or simply a change of career goals or interests. Demonstrate positivity by focusing on how this new position with Pepsi will help you take your career to the next level.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I just recently graduated and am entering the workforce. I'm looking for a stable company where I can establish myself, build my knowledge base, skills and network, and eventually explore advanced career paths down the road."

      Written by Rachelle Enns

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  • Discovery

    26. You may be asked to stay late or work weekends or overtime due to fluctuations in the schedule and shift changes at PepsiCo. What is your availability?

      Why the Interviewer Asks This Question

      The hours you would be expected to work at PepsiCo largely depend on your department. If you work in production or delivery, you will most likely be required to do shift work, possibly on weekends. If you work in the corporate office, you may be salaried, which can sometimes mean working long hours.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      If you're not sure what to expect from the schedule, now is the time to ask! While being realistic about what you can manage and honest about your willingness to go 'above and beyond,' it's best to demonstrate flexibility and a willingness to pitch in when necessary.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I'm pretty flexible with my schedule availability. If overtime is required in this role, I am happy to accommodate whenever I can. My only restriction is that I cannot work Wednesday nights as I have an evening course those days."

      Written by Rachelle Enns

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  • Discovery

    27. What is your greatest strength? How will it help you make a difference at PepsiCo?

      Why the Interviewer Asks This Question

      The interviewer at Pepsi would like to know your stand-out skills and where you put the most value when it comes to your offerings as a candidate.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Think of the traits that helped you succeed in the past. You can draw from your experiences in school or activities if you lack work experience. Then, demonstrate your self-awareness by pointing out a strength that you've honed over the years. It is best to discuss a skill directly relevant to the role you're applying to at PepsiCo with a tangible example to boot.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I'm very organized and can multi-task many projects and assignments. I've attended school full-time, completed a part-time internship, and played intramural sports, so I've had a very busy schedule. I am never late to anything and keep myself organized through my calendar and weekly planning and prioritizing. This strength in my personal life will transfer well in my work at PepsiCo. I do not doubt that I will be able to thrive in a fast-paced environment where multi-tasking and self-organizing skills are required to be successful."

      Written by Rachelle Enns

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  • Discovery

    28. What challenges do you anticipate in this new role with PepsiCo?

      Why the Interviewer Asks This Question

      Interviewers at Pepsi want to hear that you understand the job description and can navigate challenges at work. This question is your opportunity to demonstrate that you've reflected on potential challenges and have a plan to address them in this new role.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      To build their confidence in your ability, discuss the problems you expect based on your knowledge of the position and your experience. Then, offer an example of how you have dealt with challenges in the past.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "Because food and beverage is a new industry for me, I expect that the biggest challenge will be learning the industry lingo, behaviors, and complex needs. I am excited to learn and have already started studying industry-related topics."

      Written by Rachelle Enns

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  • Discovery

    29. What challenges does the food and beverage industry face today?

      Why the Interviewer Asks This Question

      The interviewer asks this question to ensure you have done your research and are up-to-date with current industry happenings and challenges. With an increase in food allergies and public knowledge that highly-processed foods are bad for your health, the food and beverage industry faces the pressures of keeping the public happy while staying true to their products.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Do your research before the interview to learn some of the challenges within the industry, specifically those impacting the beverage industry. Review press releases or news articles about PepsiCo to learn about recent events or challenging situations they are facing.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "Two challenges I've noticed in the beverage industry are an unexpected influx in global supply chains and labor shortage. Shortages of raw materials and increased cost impact the business, and the increased demand for labor when the labor market is tight also creates problems at all levels of the organization."

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    30. Can you tell me a little bit about yourself.

      Why the Interviewer Asks This Question

      This question can sometimes trip applicants up because it's so open-ended. That said, you can expect some variation of this question, so make sure you have a solid idea of your answer before the interview! It's a way for both you and the interviewer to ease into the interview, allowing the interviewer to get a quick overview of who you are as a candidate while letting you highlight the most central aspects of your professional and personal identity.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Open-ended questions like this give you the chance to tell a story. When you talk about yourself, share information that the interviewer will find exciting and relevant to the position. Engage the interviewer by telling your story with enthusiasm! Consider sharing a skill you developed that will be useful for this position.

      Avoid going into too much detail. Begin by discussing relevant aspects of your background that precede your current situation and explain why you're seeking this new role, highlighting your most salient skills and professional goals.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I'm a recent graduate from college, where I studied Supply Chain Management. I plan to draw on my academic experience and two internships at (X) company and (Y) company to succeed in this role. I'm a huge extrovert, and I love to learn new things and travel and explore new places!"

      Written by Rachel Hills on November 16th, 2022

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  • Discovery

    31. What do you think you will enjoy most about working in the food and beverage industry?

      Why the Interviewer Asks This Question

      The food and beverage industry continues to thrive globally and offers various avenues for advancement. Interviewers want to ensure that you have experience in the industry or at least a strong interest in learning more about the industry. This experience and interest will indicate your motivation for the job.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Research PepsiCo to find out how they compare to their competition. If you are new to the industry, you may want to learn more about how your position will relate to the bigger picture, whether it's manufacturing, sales, or marketing of the products.

      Pepsi owns multiple brands, including 7-Up, Mountain Dew, Mug, Aquafina, Lipton, AMP Energy, SoBe, and even the Starbucks Frappuccino bottled drinks you love! Highlight your knowledge of the company, and make sure the interviewer knows that you've done your research!

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I am excited to put my sales and marketing degree to work with such a well-known and reputable company. I have always been interested in food and beverage marketing, but on a more personal level, I enjoy a variety of Pepsi products. In my job search, I applied to organizations I'm passionate about and support, so this is a natural match! I'm excited to learn how such a dominant company in the industry operates and is successful."

      Written by Rachelle Enns

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  • Experience

    32. PepsiCo is asking for eight years of industry experience, and you have just five. Why do you think you are qualified for this position?

      Why the Interviewer Asks This Question

      To many employers, the number of years of experience is flexible as long as you have sufficient expertise to be successful in the tasks required of you. This question is your opportunity to convince the interviewer that you're qualified for this role despite not checking off every item on the position description.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Use this question to highlight your major career successes and convince your interviewer that while you don't have (x) years of experience, you have gained meaningful, high-impact experiences that will contribute to your success. Focus on selling yourself as a candidate, making no apologies for your lack of years!

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "While I don't have hands-on food and beverage industry experience, I have a formal education with a bachelor's degree in X. I graduated top of my class and also had an opportunity to intern in a similar field in retail. I'm reliable, hard-working, and a creative problem-solver. I'm looking for a company where I can establish myself and grow in knowledge and experience."

      Written by Rachel Hills on November 16th, 2022

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  • Experience

    33. Do you have experience training others?

      Why the Interviewer Asks This Question

      Because PepsiCo is growing at such a rapid pace, you may be expected to train new hires as they add members to the team. The interviewer wants to know that you are capable of this undertaking and will demonstrate strong leadership skills in this position.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      This is a straightforward question that allows you to answer either 'yes' or 'no' and then describe what this experience looked like if you answered 'yes.' If you have experience, talk about how you used your strengths and skills to teach others. If you don't have experience with training, you can share how you will demonstrate, listen, and observe others throughout the training process.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I do not have formal training experience but have served as a mentor to at-risk youth in my community. I worked with them to develop life skills like cooking, applying to college, doing laundry, balancing a checkbook, etc. I am patient when teaching and always demonstrate compassion and kindness."

      Written by Rachel Hills on November 16th, 2022

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  • Experience

    34. What is your greatest professional achievement so far?

      Why the Interviewer Asks This Question

      Pepsi is looking for motivated individuals. Whether your accomplishment is related to school, work, or volunteer experience, give an example that demonstrates your determination and ability to overcome obstacles.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      Often, an achievement is honored with high praise from a manager or an award. Think back to the times you received explicit recognition for the difference you made. Remember that numbers speak volumes! Whenever possible, point to quantitative results and offer a concrete example of your achievement. That will give the interviewer at Pepsi a clear idea of your past professional success and what you will add to the team.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "My greatest accomplishment is graduating with a 4.0 and Summa Cum Laude honors. I worked hard throughout school to complete assignments on time and to the best of my ability. I was dedicated and never late to class. I am also proud of the network of other students I created by building and maintaining relationships."

      Written by Rachel Hills on November 16th, 2022

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  • Leadership

    35. At PepsiCo, we seek to hire leaders. Tell me about a time you took the initiative to improve work-related procedures.

      Why the Interviewer Asks This Question

      Regardless of how junior or senior your role is at a company, you must demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. Your interviewer wants to ensure that you are a good leader and will exercise your leadership capacity in a new role with PepsiCo.

      Written by Rachel Hills on November 16th, 2022

      How to Answer

      This question is the perfect opportunity to demonstrate your initiative and creativity. Think about a time you proposed a change in the workplace that led to positive effects. It's okay if it was only a small change, especially if you are early on in your career.

      Written by Rachel Hills on November 16th, 2022

      Entry Level Example

      "I volunteered for a small, local organization while in school. I noticed that the onboarding of new volunteers was very disorganized and chaotic. Once I got settled into my role there, I volunteered to create a streamlined onboarding process for new volunteers. It included an orientation schedule and agenda with different leaders covering certain topics. I also printed all the paperwork and made packets so everything was in one place. I surveyed the new volunteers, and all rated the onboarding and orientation process as excellent!"

      Written by Rachel Hills on November 16th, 2022

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