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Senior Account Manager Interview Questions

To help you prepare for your Senior Account Manager interview, here are 35 interview questions and answer examples.

Senior Account Manager was written by and updated on November 7th, 2021. Learn more here.

Question 1 of 35

How do you prioritize your work when you have multiple deadlines to meet?

How to Answer

The interviewer would like to know more about the types of tools you use to stay on task and meet deadlines. Discuss how you prioritize when everything demands your attention at once. Think about how you manage your projects and daily tasks and how those will help you succeed in your role as a senior account manager.

Written by Ronda Barnes on November 11th, 2021

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35 Senior Account Manager Interview Questions & Answers

  • Adaptability

    1. How do you prioritize your work when you have multiple deadlines to meet?

      How to Answer

      The interviewer would like to know more about the types of tools you use to stay on task and meet deadlines. Discuss how you prioritize when everything demands your attention at once. Think about how you manage your projects and daily tasks and how those will help you succeed in your role as a senior account manager.

      Written by Ronda Barnes on November 11th, 2021

      1st Answer Example

      "I manage my time by exercising the idea of 'time-blocking.' This approach means that I won't incessantly check my email; instead, I will allow myself to return emails in 30-minute time blocks, four times per day. Setting calendar alerts and personal deadlines for myself has also helped a lot."

      Written by Ronda Barnes on November 11th, 2021

      2nd Answer Example

      "I manage my priorities by creating a list of things that I need to accomplish. This helps me stay on task and never miss a deadline."

      Written by Ronda Barnes on November 11th, 2021

  • Behavioral

    2. How do you handle stressful situations?

      How to Answer

      The interviewer wants to know if you are someone who can handle stress on the job. Explain how you manage stressful times and your ability to control pressure in the workplace.

      Written by Ronda Barnes on November 11th, 2021

      1st Answer Example

      "I always remain calm and look for ways to be more efficient. For instance, if there is an unexpected deadline, I will determine what can be done to ensure the deadline can be met. I will write down the steps to ensure successful completion and delegate a few tasks if necessary. In brief, I am always ready to adjust my approach because stressful situations are bound to occur in a professional environment."

      Written by Ronda Barnes on November 11th, 2021

      2nd Answer Example

      "When I am under pressure, I focus on the task at hand and do not get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."

      Written by Ronda Barnes on November 11th, 2021

  • Behavioral

    3. Do you work well under pressure?

      How to Answer

      As a senior account manager, there will be times when your workload might be heavy, tight deadlines might cause stress, or work, in general, might feel overwhelming. The interviewer wants to know if you are someone who can work well under pressure on the job. Explain how you manage stressful times and your ability to work under pressure in the workplace.

      Written by Ronda Barnes on November 11th, 2021

      1st Answer Example

      "I always remain calm and look for ways to be more efficient. I determine what needs to be done to meet deadlines and delegate when necessary. When an unexpected deadline is given, I make adjustments and prioritize my work. This helps keep stress levels down and ensure goals are met."

      Written by Ronda Barnes on November 11th, 2021

      2nd Answer Example

      "Yes, I do. I've learned that the key to working well under pressure is by being flexible and willing to adjust to get the job done. I also take good care of myself and maintain a healthy work-life balance."

      Written by Ronda Barnes on November 11th, 2021

  • Behavioral

    4. How do you handle a heavy workload?

      How to Answer

      The workload of a senior account manager can fluctuate throughout the year. There may be times where your workload is heavy due to an increase in sales, clients, or business opportunities. As the senior manager, your workload may also fluctuate based on your team. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. When workloads increase, stress levels do too. Explain how you react during these times and how you maintain your stress level.

      Written by Ronda Barnes on November 11th, 2021

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  • Behavioral

    5. Describe your customer service skills.

      How to Answer

      From providing customer service to clients using your services to working with associates in other departments, having good customer service skills is very important to the senior account manager role. Share with the interviewer your experience with providing customer service. This can include customers within your organization.

      Written by Ronda Barnes on November 11th, 2021

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  • Communication

    6. How would you rate your communication skills?

      How to Answer

      Both written and verbal communication are necessary skills to perform the duties of a senior account manager. Being a bright communicator in written form is an essential skill to master. Share your skill and confidence level in written communication. Also, if you have taken any courses in communication and writing, feel free to mention these to the interviewer. Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.

      Written by Ronda Barnes on November 11th, 2021

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  • Compatibility

    7. Give me reasons why you would succeed at this job.

      How to Answer

      This question is often a challenge for individuals to respond to when they can't articulate their skills. Before the interview, review the job description and identify the skills you do well. you can also think about the highlights of previous job performance reviews. If a supervisor praised you on a particular area that you do well or received recognition for making a significant impact on a project, feel free to mention this in your response if it relates to the job you are interviewing for. Share the strengths and experiences that will contribute to your success in this role. Don't be afraid to brag about yourself a bit. In an interview, you are your most influential advocate.


      Written by Ronda Barnes on November 11th, 2021

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  • Compatibility

    8. How would your former employer describe you?

      How to Answer

      The interviewer wants to get a sense of your self-awareness about how others perceive you. If you are unsure, ask coworkers or a supervisor their thoughts. You can also mention any feedback you've received that describes your work ethic, interpersonal skills, and contributions to the team. Here are a few keywords to assist with brainstorming:

      -Encouraging
      -Reliable
      -Helpful
      -Knowledgeable

      Written by Ronda Barnes on November 11th, 2021

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  • Compatibility

    9. Do you prefer to work in a team-based position or individually?

      How to Answer

      The interviewer wants to know what workplace setting allows you to be the most productive and most content. Talk to the interviewer about your preference when it comes to teamwork and working individually. Be sure to avoid pigeonholing yourself into one particular setting. You can also ask the interviewer what setting you can expect for this role in their company.

      Written by Ronda Barnes on November 11th, 2021

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  • Compatibility

    10. What is your greatest weakness? What are you doing to improve it?

      How to Answer

      The interviewer wants to know the area you are weak or more challenged in regarding accounts management. You can be candid in your answer, recognizing that you aren't great at something and acknowledging your need to improve. However, pick weaknesses that are not core skills for this position. Be sure to share how you are currently improving on this weakness.

      Perhaps you are watching TED talks to gain skills in a particular area, reading books and articles on the subject, or maybe you are taking a workshop at a nearby community center. Identify your weakness and the action taken for improvement. We are all human with our weaknesses, so don't be afraid to share yours!


      Written by Ronda Barnes on November 11th, 2021

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  • Compatibility

    11. What is your greatest strength? How will it help you as a Senior Account Manager?

      How to Answer

      Demonstrate your self-awareness by sharing a strength that you've honed over the years. Ideally, share a skill that is mentioned in the job description for the senior account manager role. Having an example will strengthen your response and show how it aligns with the needs of this role.

      Written by Ronda Barnes on November 11th, 2021

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  • Compatibility

    12. Why are you the best candidate for us?

      How to Answer

      This question is often a challenge for individuals to respond to when they are unsure or can't articulate how they can benefit the company. If you can't think of ways that you are unique, ask a few friends or co-workers what sets you apart from other people. Their observations may help you understand how you are perceived. It is also a good idea to think about the highlights of previous job performance reviews. If a supervisor praised you on a particular area that you do well or received recognition for making a significant impact on a project, feel free to mention this in your response if it relates to the job you are interviewing for.

      Perhaps you already know what sets you apart! Your answer could include any industry accolades, exceptional achievements, additional industry-related training, a second language, or your involvement in the community. Don't be afraid to brag about yourself a bit. In an interview, you are your most influential advocate.


      Written by Ronda Barnes on November 11th, 2021

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  • Compatibility

    13. What do you know about our company?

      How to Answer

      When an interviewer asks this question, they want to know if you've taken the time to learn about the company. This demonstrates your interest in working for the company and helps ensure the company is a good fit for you as well. Before your interviewer, conduct research about the company by checking out their website, social media, community news, and by reading reviews from clients and customers. In your response, demonstrate that you did your due diligence and reiterate your interest in working for this company. You can also use this time to ask questions about anything you read during your research.

      Written by Ronda Barnes on November 11th, 2021

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  • Competency

    14. What are the top three skills you attained in your previous role?

      How to Answer

      The interviewer wants to know what skills you've attained that have prepared you to be successful in this role. Before responding, recall the required skills that were listed in the job description. Think about the skills you've acquired that are aligned with the skills the company is seeking. Share these skills with the interviewer and any examples that demonstrate your ability to use these skills on the job. Also, don't be afraid to mention soft skills as these can be just as impactful.

      Written by Ronda Barnes on November 11th, 2021

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  • Diligence

    15. What do you know about the clients we work with?

      How to Answer

      The interviewer would like to know if you are familiar with the company's clients. Before your interview, take a look at the company's website and social media to learn which clients they work with. They may be categorized by industry or services. Share what you discovered and your experience working with similar types of clients. You can also ask the interviewer about the clients they serve.

      Written by Ronda Barnes on November 11th, 2021

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  • Discovery

    16. Tell me about yourself.

      How to Answer

      When an interviewer asks an open-ended question like this, it can be difficult to know where to begin...and end! This question haunts many individuals who may accidentally go a little too in-depth into their personal lives. It happens. Keep your reply light, and work relevant. Share how you became interested in this career path and what you enjoy about it. This question is an excellent opportunity to describe yourself by discussing the strengths and qualities you bring that align with the company's needs.

      Written by Ronda Barnes on November 11th, 2021

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  • Discovery

    17. How do you like to be recognized for your accomplishments?

      How to Answer

      We all like recognition in some way for our accomplishments in the workplace. Share with the interviewer how you would want credit for your hard work. This can be through gifts, financial perks, public recognition, kind words, promotions, and more.

      Written by Ronda Barnes on November 11th, 2021

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  • Discovery

    18. What excited you most about this job?

      How to Answer

      Whether you are seasoned in the field of accounts management or transitioning from a different field, there are likely aspects that excite you about this type of work. Tell the interviewer the aspects of the job that excites you the most and why. Link your answer with some of your qualifications and the job requirements to demonstrate you are well suited for this role. Be sure to tie in how you plan to bring the enthusiasm for your job to their company.

      Written by Ronda Barnes on November 11th, 2021

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  • Discovery

    19. What are your career goals?

      How to Answer

      The interviewer wants to know what your plans are and whether or not you have set any. Tell the interviewer about your career goals. Ensure to link your career goals to the company you are applying for to show the interviewer that you can be a long-term asset and that you are looking for stability. If you haven't set any, consider plans such as a promotion to an executive-level position within the company, being more educated in the industry, transitioning into related areas, or being a high performer in the role you are interviewing for.

      Written by Ronda Barnes on November 11th, 2021

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  • Discovery

    20. Where do you see yourself in five years?

      How to Answer

      The interviewer wants to know what your plans are and whether or not you have set any. Tell the interviewer about your career goals in the next five years or so. Ensure to link your career goals to the company you are applying for to show the interviewer that you can be a long-term asset and that you are looking for stability. If you haven't set any, consider plans such as expanding your portfolio, being more educated in accounts management, strengthening client relationships, or being a high performer in the role you are interviewing for.

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  • Discovery

    21. How would you describe your relationship with your clients?

      How to Answer

      The interviewer wants to know how well you value your client and customer relationships. Share how you nurture them to ensure that they are happy and continue to come back. Also, talk to the interviewer about your strategy for building strong customer and client relationships.

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  • Education

    22. What is one area that you would love to learn more about personally or professionally?

      How to Answer

      As you are progressing in your career, you have probably discovered other areas that you would love to learn about as well. Share your thoughts in full detail. Your response to this question could allow the interviewer to align your desires with opportunities within the company. If you are unsure what other areas you might want to learn about, you can also mention soft skills such as:

      -Leadership skills
      -Communication
      -Client Management
      -Planning

      Written by Ronda Barnes on November 11th, 2021

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  • Education

    23. Tell me about your education.

      How to Answer

      The interviewer would like to hear about your education. Share any education you've completed that is related to this role. This can be a degree or courses completed at a university, community workshops, on-the-job training, or other related courses. In your response, share how your education has prepared you to succeed in the senior account manager role.

      Written by Ronda Barnes on November 11th, 2021

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  • Experience

    24. Tell me about your salesmanship skills.

      How to Answer

      The interviewer wants to learn more about your ability to make sales. Be honest in your response and share your skills and supporting examples. You can also share any education and training you've completed relative to sales.

      Written by Ronda Barnes on November 11th, 2021

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  • Experience

    25. How do you build trust and rapport with your clients?

      How to Answer

      As a senior account manager, building and maintaining client relationships is important. Not only will it contribute to your individual success, but also to the reputation of the company. The interviewer wants to know if you have what it takes to build strong client relationships. In your response, you can mention relationship-building activities such as:

      -Asking questions to better understand their needs
      -Setting clear expectations
      -Learning their industry language
      -Being available and willing to assist
      -Providing thorough information

      Written by Ronda Barnes on November 11th, 2021

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  • General

    26. Do you have questions for me?

      How to Answer

      Before your interview, take some time to research the company and job description. If you need clarification on the position, now is the time to ask the interviewer. Asking intelligent questions demonstrates your level of interest in the company and position to the interviewer. Be sure to ask at least one question. Here are some sample questions:

      -When would you like to have this position filled?
      -How long has this role been vacant?
      -How many employees will this role supervise?
      -Why do you like working here?
      -Will any training be provided?

      Written by Ronda Barnes on November 11th, 2021

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  • Leadership

    27. How do you motivate your team to improve productivity to meet certain official deadlines?

      How to Answer

      Being able to motivate others is an essential skill in management and senior roles such as the senior account manager. The interviewer wants to know how you motivate others to meet deadlines. In your response, demonstrate your understanding of the needs of employees and what drives them to be productive in the workplace. Some examples include:

      -Praising performance
      -Recognizing skills and abilities
      -Through your own actions

      Written by Ronda Barnes on November 11th, 2021

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  • Leadership

    28. Give an example of a situation, where you put to use your leadership qualities.

      How to Answer

      The interviewer wants to hear an example that demonstrates your leadership skills. Before your interview, think about your previous job experience where you stepped up as a leader to contribute to the overall success of a project. Tie your example to the leadership qualities you'll bring to the role you are interviewing for.

      Written by Ronda Barnes on November 11th, 2021

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  • Leadership

    29. How do you invest your senior accounting skills and leadership abilities to control your department?

      How to Answer

      With interest in the senior accounts manager role, you've likely gained experience and skills that can be beneficial to your subordinates. Whether or not you have officially held leadership roles, you may possess leadership qualities. The interviewer wants to know how you will use your accounting and leadership abilities to control your department.


      Written by Ronda Barnes on November 11th, 2021

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  • Management

    30. Describe your experience coaching others.

      How to Answer

      As a senior accounts manager, you will be responsible for coaching others. Share with the interviewer your approach to coaching others.

      Your response should include some of the following factors:

      -how you motivate others
      -leveraging strengths
      -improving weaknesses
      -identifying talents and skills
      -communication
      -guidance


      Written by Ronda Barnes on November 11th, 2021

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  • Management

    31. How do you delegate authority?

      How to Answer

      Delegating authority can sometimes be challenging. The interviewer wants to know how you accomplish this in the workplace. In your response, provide a relevant example that supports your answer. Here are a few keywords you can include to demonstrate that you understand the importance of delegating:

      -empowering others
      -building trust
      -professional development
      -teamwork

      Written by Ronda Barnes on November 11th, 2021

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  • Salary

    32. What are your salary expectations?

      How to Answer

      The interviewer wants to know your compensation preferences. Be honest and realistic in your response. If you are unsure, research the salary for this role in your geographic area. Be sure to factor in your experience, specialized skills, and education when making a determination.

      You can also mention your preferred compensation structure whether it is based on salary, commission, or a blend of both.

      Written by Ronda Barnes on November 11th, 2021

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  • Scenario

    33. If your client considered ending the business relationship, how would you turn things around?

      How to Answer

      Business doesn't always run smoothly and unfortunately, there are times when you may be at risk of losing a client. Perhaps you were unable to meet their needs, communication was off, or their budget has been cut. Whatever the reason may be, the interviewer wants to know how you would handle this scenario. In your response, demonstrate your client management skills.

      Written by Ronda Barnes on November 11th, 2021

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  • Teamwork

    34. Do you have experience collaborating with other teams to achieve goals?

      How to Answer

      There may be times when you'll need to work with other teams within or outside the organization to get the job done. Assure the interviewer that you can work collaboratively with other teams and share any examples you may have that support your response. Highlight themes of building trust, gaining respect, and being professionally prepared as part of a larger team.

      Written by Ronda Barnes on November 11th, 2021

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  • Teamwork

    35. If hired, how do you intend on making a difference with our company?

      How to Answer

      The interviewer wants to know that you will be a valuable team member. Engaged employees are always the most productive. Assure the interviewer that you are capable of being an involved team member by contributing to the end goal of the corporation.

      Written by Ronda Barnes on November 11th, 2021

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