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Toyota Interview
Questions

28 Questions and Answers by Rachelle Enns

Updated August 21st, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Products     Automobiles    
Question 1 of 28
What experience do you have using team-based messaging applications?
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How to Answer
There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you.
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Answer Examples
1.
What experience do you have using team-based messaging applications?
There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you.

Rachelle's Answer #1
"I have used a variety of team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."
Rachelle's Answer #2
"In my previous positions I have not used any team-based messaging applications; however, I am technically savvy and confident that I can pick up any program you need me to. Which team-based messaging application do you use at Toyota?"
2.
Have you ever had a conflict with a boss or professor? How was it resolved?
Employers want to know that you are respectful of your leaders, and while you do not always have to agree with your leader, that you communicate respectfully.

Share with the interviewer a time when you have disagreed with your boss or professor, but you did not argue or have a conflict with that person.

Rachelle's Answer #1
"I believe that it's my job as a professional to adapt to all types of people, and respect leadership even when I disagree with decisions they make. My previous employer was very hung up on old-school sales techniques, so I simply had to adapt while putting my twist on the process, to make myself comfortable."
Rachelle's Answer #2
"I have been lucky enough to work with some great people and have not experienced conflict with a boss in the past. If I were to experience conflict in the workplace, I would address the situation right away through conversation. It's never a good idea to let conflict simmer and I'm not afraid to have an uncomfortable conversation to sort a situation out."
3.
In your opinion, what sets our product apart from our competitors?
All you need to know is one major point that sets Toyota apart from their competitors. Perhaps it's their product pricing, their technology, their overall reputation, or longevity in the industry. Choose one factor that impresses you the most and briefly discuss this with the interviewer.

Rachelle's Answer #1
"I have researched Toyota a great deal and feel that the one thing that sets your product apart from others is the fact that you have the most incredible manufacturer's guarantee on the market. Buyers want security when they make such a large purchase, and Toyota offers just that."
Rachelle's Answer #2
"I believe that what sets your product apart from others is that it is already fairly priced, without having to add the gimmicks of steep discounts, family pricing, and blowout sales; for example. Your brand is trusted, and you know how to show the value of your product through more than just the price tag."
4.
How would you prefer to be compensated?
Are you looking for a compensation structure based primarily on salary, commission, or a blend of both? Discuss with the hiring manager how you would prefer to be compensated.

Rachelle's Answer #1
"I am currently compensated primarily on a base pay of $60,000 with the opportunity to earn a quarterly bonus based on the company's profits. I would like to be compensated similarly in my next position."
Rachelle's Answer #2
"Could you share with me a bit about your compensation structure? Currently I receive a small monthly guarantee; however, the bulk of my earnings come from commissions."
5.
At Toyota we seek to hire individuals who have a keen interest in the automobile industry. What interests you most about what we do?
Having a genuine interest in the automobile industry is going to be very important to the interviewer. A keen interest in this industry tells the hiring manager that you will most likely be engaged throughout your tenure.

Rachelle's Answer #1
"I have always had a keen interest in the automobile industry because style and technology is always changing. It's an exciting industry to be in! I am interested in learning more about the technology that you have in your latest SUV models."
Rachelle's Answer #2
"The automobile industry is always changing, and what interests me most about this industry is that almost everyone takes note when a breakthrough is made. Even if you don't consider yourself a vehicle lover, you can't help but take note of new trends and exciting innovations."
6.
The automobile industry is competitive. Are you comfortable working in a competitive environment?
Often, positions within the automotive industry are sales and numbers driven. Assure the interviewer that you are comfortable and capable of working within a highly competitive environment.

Rachelle's Answer #1
"I am certainly accustomed to working in a competitive environment. My previous positions include keeping track of daily, weekly, and monthly sales metrics. I can thrive in a competitive environment."
Rachelle's Answer #2
"I have always been a competitive individual. From playing team sports my entire life to working in commissioned retail environments. I am comfortable with some friendly competition!"
7.
Many positions in our company are fully commissioned. Are you confident enough in your sales abilities to work on 100% commission?
Talking about salary and compensation expectations can be uncomfortable, but it is an essential conversation between yourself and the hiring manager. Have you recently worked in a commission driven type of role? How are you currently compensated? Be open and communicative when it comes to your needs and compensation desires.

Rachelle's Answer #1
"I have worked on 100% commission in my last two sales positions; however, that is not my preference for the first few months as I become comfortable in a new position. Currently, I am on a compensation guarantee of $4K/month or full commission, whichever is greater. What are you offering in this particular role?"
Rachelle's Answer #2
"I have worked in a 100% commission role for many years. I am comfortable enough with my sales abilities and customer base to take on another commission driven role."
8.
At Toyota we set daily, weekly, and monthly targets for all of our sales employees. Have you worked with very specific KPI's as of late?
Assure the interviewer that you are comfortable with strict sales targets. If you have worked in this type of environment before, talk about what you did to ensure that your KPI's were met. Discuss your ability to work under pressure associated with sales expectations.

Rachelle's Answer #1
"In my current position, we have many KPI's and other metrics that are measured and discussed in our weekly sales meetings. I am consistently a top performer in my company. I do thrive on the high expectations because the rewards are so high as well."
Rachelle's Answer #2
"My current position is 100% commission driven, so I fully understand the importance of meeting KPI's. Currently, my targets are precise, and I exceed them on a regular basis."
9.
Would you consider yourself a creative person?
Talk to the interviewer about any interest that you have in creativity and how you have implemented that creativity in the workplace.

Rachelle's Answer #1
"I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."
Rachelle's Answer #2
"I believe that creativity shows itself in many forms. So, although I am not an artsy, creative type, I do still consider myself creative. I come up with original ideas on a regular basis, and am a powerful creative writer."
10.
Tell me about a time when you took the initiative to improve work related procedures.
Have you ever taken the opportunity to present your employer with potential change? Talk to the hiring manager about a time when you took the initiative in the workplace.

Rachelle's Answer #1
"I was able to present and implement one specific change in the office this past year. It was a recycling program that I felt was very important, even for our smaller office. We had significantly less waste after my initiative was implemented and I enjoyed seeing others take pride in helping our environment."
Rachelle's Answer #2
"This year I asked my manager if we could look at some new options for parts vendors. We ended up finding a couple of vendors who were more competitive with their pricing, so we made the switch. I am estimating that the change saves us close to $1000 per week."
11.
List the top 3 skills that you have acquired in your last role.
You have likely gained many great skills in your career. Share with the interviewer which skills you value the most. Be sure to include capabilities that will potentially benefit Toyota, if you are hired.

Rachelle's Answer #1
"In the past few years I was able to upgrade my education while still working full time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel."
Rachelle's Answer #2
"In my most recent position, the skills that I am most proud of acquiring would include my well-honed leadership skills, my scheduling abilities, and my cold calling skills."
12.
How can we motivate you on the job?
Every employer should know how each staff member is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.

Rachelle's Answer #1
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
Rachelle's Answer #2
"I am competitive by nature so the best way to motivate me on the job would be to give me a contest or challenging goal."
13.
Why do you believe you will have success at this position with Toyota?
Why are you the right fit for this particular position with Toyota? This is an excellent time to highlight the skills you possess and show the interviewer that you are the best choice for the job.

Rachelle's Answer #1
"I feel that I will be successful in this position because I am passionate about what your organization stands for. I can see your vision and have already drafted some great ideas on how I can help you to get there."
Rachelle's Answer #2
"My organizational skills will be a major asset to you, and I also bring with me a strong track record of increasing sales and client base. These are just a couple of the reasons I feel that I'll be successful in this role with Toyota."
14.
How do you organize your day?
Share some of the tools you have found helpful to stay on task and organized. If you keep a day planner or an organizer on your phone, explain how they have helped you keep track of assignments and tests. If you like to make to-do lists, this is an excellent example of a tool that can help you stay organized and prioritize.

Rachelle's Answer #1
"I keep an updated Outlook calendar to keep track of work appointments, deadlines, and all of my outside activities. I am good at managing my time so that I complete projects on time and am prepared for customer appointments."
Rachelle's Answer #2
"A few of the tools that I use during the day to stay organized include Google Calendar, Slack, and Freedcamp. These tools help me to stay on top of my schedule, and easily collaborate with my team."
15.
How competitive are you?
Being a competitive person is an excellent thing if you are appropriately competitive in the workplace. Assure the interviewer that you have a significant competitive edge, when necessary, but are still able to balance that competition healthily.

Rachelle's Answer #1
"I think that on a scale of 1-10, I would rate myself as a 7 when it comes to being competitive. I love a great competition in the workplace when it comes to sales goals and breaking through last years' numbers. I am not competitive to the point that it would hurt my team or colleagues."
Rachelle's Answer #2
"I consider myself to be more internally competitive. I have high expectations of myself and will strive to do better than the day before."
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28 Toyota Interview Questions
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Interview Questions
  1. What experience do you have using team-based messaging applications?
  2. Have you ever had a conflict with a boss or professor? How was it resolved?
  3. In your opinion, what sets our product apart from our competitors?
  4. How would you prefer to be compensated?
  5. At Toyota we seek to hire individuals who have a keen interest in the automobile industry. What interests you most about what we do?
  6. The automobile industry is competitive. Are you comfortable working in a competitive environment?
  7. Many positions in our company are fully commissioned. Are you confident enough in your sales abilities to work on 100% commission?
  8. At Toyota we set daily, weekly, and monthly targets for all of our sales employees. Have you worked with very specific KPI's as of late?
  9. Would you consider yourself a creative person?
  10. Tell me about a time when you took the initiative to improve work related procedures.
  11. List the top 3 skills that you have acquired in your last role.
  12. How can we motivate you on the job?
  13. Why do you believe you will have success at this position with Toyota?
  14. How do you organize your day?
  15. How competitive are you?
  16. What would you do if you were made aware of a co-worker being dishonest or stealing from the company?
  17. Looking at your resume, I see multiple gaps between employment. What were you doing during those gaps?
  18. How do you motivate others on your team?
  19. We are moving quickly into second interviews. What is your availability like over the next few days?
  20. Are you experienced in warm and cold calling?
  21. At Toyota we put a lot of pride in our customer service. How do you go above and beyond for your clientele?
  22. Walk me through your automobile industry experience.
  23. Tell me about your sales performance this year.
  24. At Toyota we have many competitors. Why do you want to work for us?
  25. What has been your biggest sale, to date?
  26. I see that you have recently worked for one of our direct competitors. Do you have a non-compete agreement in place?
  27. At Toyota we like to train our employees in their particular areas of interest. If you could have training in any specific area, which topic would you choose?
  28. At Toyota we like to hire those who see a future in the automobile industry. Where do you see this position taking you in the future?
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