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Account Manager Interview Questions
1. How have you helped an under performer increase their sales in the past?
Account Manager
January 30th, 2017

An Account Manager can have many differing positions within an organization. Most account managers are sales people making sure their accounts are continuously ordering new products and services. They will make scheduled phone calls to their accounts based on customer ordering forecasts. It is important they maintain a positive relationship with their accounts to achieve a low turnover rate. Other account managers lead an account team that is in charge of a particular channel of customers.

Some duties of an account manager will be to develop and maintain long-term relationships with clients, schedule client phone calls, work with other account managers in developing and honing sales strategies, perform record-keeping and data entry, give sales presentations to their supervisors, and more.

An interviewee for an account manager position will expect a series of sales related interview questions. If in the job description the account manager oversees an account team, expect to answer leadership and management interview questions. The interviewer will ask about your performance at your last position. If it was a sales job, be sure to have your sales numbers ready. Expect questions such as: Why do you want to work for our company? What was the toughest product or service you had to sell? Describe your sales approach. Why do you think you will be an effective account manager within our company? When have you worked in a team environment before? For more questions, browse our account manager career on Mockquestions.com.
Account Manager Interview Questions
2 of 25
What motivates you to perform your best?
 
User Submitted Interview Answers
1.
Being able to contribute to the development of the campaigns.
 
2.
I am motivated by having the opportunity to progress both within a company but also with myself. Being able to both contribute to both the success of a company and my own abilities is what keeps up my motivation.
 
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3 of 25
What aspects of your work ability would you like to improve upon?
 
User Submitted Interview Answers
1.
I feel like there are many ways I can improve my work ability. In any job that requires you to wear more than one hat there is always areas of a job that could be improved upon. At my previous job a larch part of my day included sales. Selling to the general public was something I was not comfortable with when I started with the company but used out extensive training programs to improve my sales technique and improve my overall performance in this area.
 
2.
account manager interview question and answer
 
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4 of 25
Tell me about a contribution you made to the last team you worked on.
 
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If you could start your career over again, what direction would you take?
 
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6 of 25
Why is this job right for you at this time in your career?
 
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How do you handle communicating bad news to a fellow worker or subordinate?
 
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When entering a new job, describe how you build relationships with your new coworkers and supervisors.
 
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After receiving information from your supervisor, how do you ensure you properly communicate this information to your team?
 
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What accomplishment do you believe was the most difficult for you to achieve?
 
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What type of team members do you dislike working with?
 
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How do you believe your coworkers would describe you?
 
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What was the most challenging team you worked with? Why?
 
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How long would you stay with a struggling company?
 
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What type of customer sales and forecasting applications do you have experience using?
 
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How important do you believe it is it to keep an organized schedule?
 
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What type of work environment allows you to be the most productive?
 
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Looking at your resume, it seems there are certain skills necessary for this position that do not stand out. How do you think you will be able to compensate for these missing skills?
 
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What do you think our company's biggest challenge is?
 
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20 of 25
In a team environment, tell me about a critical decision you have made in the past that greatly affected your team's performance.
 
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How well do you know our industry?
 
User Submitted Interview Answers
1.
I have an increasing understanding of the finance industry including global markets, the NYSE, and the variety of investing options. While I don't have a working history in the industry I wanted to become a part of a team that would allow myself to continue to progress my knowledge in the industry while working with others who have the same passion for Finance and Investing.
 
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22 of 25
How long have you been involved in selling this type of product?
 
User Submitted Interview Answers
1.
While I do have a vast history of sales, I have not had any experience selling investing products.
 
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23 of 25
Do you know any of our customers?
 
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Why do you think you would be a good account manager?
 
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25 of 25
What do you know about our company?
 
User Submitted Interview Answers
1.
A creative advertising French agency that develops campaigns since 2004
 
2.
You are a large financial services company that manages almost $365 million in assets. The corporation offers well over 100 different mutual funds with a diverse range of investors.
 
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