30 Consultant Interview Questions & Answers
Below is a list of our Consultant interview questions. Click on any interview question to view our answer advice and answer examples. You may view 15 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Adaptability Questions
- 3. Behavioral Questions
- 4. Career Goals Questions
- 5. Communication Questions
- 6. Compatibility Questions
- 7. Competency Questions
- 8. Creative Thinking Questions
- 9. Diligence Questions
- 10. Direct Questions
- 11. Experience Questions
- 12. Gallup Questions
- 13. Leadership Questions
- 14. Problem Solving Questions
- 15. Salary Questions
- 16. Scenario Based Questions
- 17. Stress Questions
Accomplishment
1. Tell me about an organization or group outside of work that you contributed to.
How to Answer
Many hiring companies will choose one candidate over another because of their volunteer experience. They feel that it shows strong character and selflessness, which are all qualities that make a great Consultant and team member. Talk about your desire to give back to your community in some form of volunteerism. If you do not have formal volunteer experience, you can draw on things you do in your spare time to assist friends, family, or even your current clients or company.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"For the past eight months, I have volunteered every Wednesday evening at our local Chamber of Commerce meetings. I help greet our attendees, pass along important information, and of course, network with other business professionals. It's been an enjoyable experience and rewarding at the same time since I have gained numerous contacts through this volunteer work."
Written by Rachelle Enns on March 20th, 2021
Adaptability
2. Being a successful Consultant requires adaptability and the ability to learn fast. How do you approach the ins and outs of getting to know a new client and their needs?
How to Answer
Consultants often complete contracts with companies in different industries. As a Consultant, your job will likely require you to learn the fine details of numerous industries and business sectors. Describe your approach to get to know your new client, their needs, and industry. Demonstrate your ability to be flexible and willing to learn. Be ready to provide specifics of how you would apply your knowledge and expertise to help your client in the most effective way possible.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I have consulted in both the private and public sectors for the past fifteen years. I have found that investing significant time researching my clients, their operational model, and their industry before ever meeting with them face to face is the best first step. I want to make an unforgettable first impression, and that starts with showing my new client that I have invested my time getting to know their business. Then, I express my openness and desire to absorb everything they can share with me. Also, I am well trained in asking the correct discovery questions to ensure that a project kicks off correctly."
Written by Rachelle Enns on March 20th, 2021
Experienced
"As you can see from my resume, I've worked in the corporate training and education realm for over ten years. My current approach is first to host an intake meeting with the company leaders. The intake meetings that I lead allows me to ask questions and gain deep knowledge of my new clients, the company's business goals, and its most pressing issues. This method also allows me the opportunity to lay the groundwork for the project and set expectations. Do you see this as an effective approach for your clients?"
Written by Rachelle Enns on March 20th, 2021
Adaptability
3. How will you approach adapting to the unique needs of each of our clients?
How to Answer
As a Consultant, you will work with clients from different backgrounds, leadership styles, cultures, and industries. Consultants are often hired to come into organizations and engross themselves in the company's approach, methodology, communication style, and overall culture. Discuss, in detail, your ability to adapt to new situations. If possible, provide an example of a time you had to adapt to your client's unique needs to ensure a successful project outcome.
Written by Rachelle Enns on March 20th, 2021
Entry Level
"While completing my Business degree, I took on numerous group projects. To adapt to every new team member's unique communication style and expectations, I entered these projects with the mind of an eager learner. I asked questions to discover and understand each team member's motivations and needs while uncovering their project outcome expectations and the expectations they had on me as an active team member. Through these experiences, I learned a lot about serving others before myself. I also learned the importance of asking the right style of questions while actively listening to the verbal and non-verbal cues of others."
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I am fortunate to say that I've consulted for one company for over ten years. Even though this experience is with the same company, I've worked under six department managers during this time. Each manager had their own unique communication style and workflow expectations. Each change in management brought me new and exciting opportunities to grow my communication and adaptation skills. Whether I faced a change in management or an organizational change, I always prioritize openness and ask calculated questions to ensure that I am always up to speed on expectations. Rest assured; I will utilize this adaptable and highly communicative approach with every new client, should you hire me at Company ABC."
Written by Rachelle Enns on March 20th, 2021
Behavioral
4. What would you do if a client was unhappy with the project's end result?
How to Answer
There will be times when a client isn't happy with certain aspects or outcomes of a project. As a Consultant, you can minimize this likelihood by maintaining open communication lines throughout your project's duration. However, despite your diligence, issues can still squeak by from time to time. Explain to the interviewer how you would react if a client expressed dissatisfaction with your work's outcome. Emphasize how important your client's satisfaction is to you. Provide details regarding the actions you would take to troubleshoot and solve the issue. If you have encountered this situation in the past, consider providing a story-based example to support your approach.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"Not long ago, I managed a project to implement a new CMS system for my clients' sales team. The system was meant to allow the sales team to gain more cross-sell opportunities. In this scenario, the Sales Director was the client who I aimed to satisfy. I continually checked in with him throughout the project, which paid off because we caught a problem early. We were planning to roll out the new software during a busy selling period. After realizing this timeline wasn't ideal, we worked together to pick another roll-out time. In the end, the Sales Director was happy with the result; however, this was only because we caught and fixed the error earlier on. If he hadn't been happy with the outcome, I would have met with him, listened, and put together an action plan to fix the core issue. I strive to leave my clients 100% satisfied every time."
Written by Rachelle Enns on March 20th, 2021
Career Goals
5. Why are you interested in joining our company as a Consultant?
How to Answer
This question is asked in nearly every structured job interview. The interviewer might also frame this question as:
- Why do you want to join our team...
- What interests you most about our company...
- Why did you apply to this role...
- Why do you want to work here...
When you craft your response, keep in mind that the interviewer wants to see evidence of a few factors:
- You have enthusiasm and interest in the role and company.
- You believe in the company's mission and values.
- You are ready to make a specific contribution.
- You see a strong match between the job and your career goals.
Take your time to research the organization and the position for which you are interviewing. This way, you can match your skills and desires to the needs of the hiring company.
Written by Rachelle Enns on March 20th, 2021
Entry Level
"I want to work here for many reasons; however, the most personal and compelling are [give one or two reasons why this job is a stand-out opportunity]. I have spent a lot of time researching and getting to know your company and [discuss your findings with enthusiasm]. This partnership would be mutually beneficial in the sense that [discuss how the findings tie to your career goals]. Should you choose to hire me, I will contribute to [the original highlights you mentioned in the beginning] by [offer details on how you will contribute]."
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I've grown a great deal in my current role as a Training Consultant. Over the past three years, I've gravitated toward leadership development and succession planning; however, my current agency does not have the client base to support this niche. After performing a lot of research on consulting agencies in our area, I discovered that this agency could use the skills I have been developing. Considering my leadership and succession knowledge, you'll quickly find that I have a keen ability to work alongside and train your clients' top-level employees professionally and effectively. My experiences in both healthcare and manufacturing will fit well with your client base, as well."
Written by Rachelle Enns on March 20th, 2021
Communication
6. Due to the nature of our business, our Consultants must work effectively with strong personalities. Describe your experience collaborating with strong personality types and how you generate a successful working relationship.
How to Answer
People with strong or 'type-A' personalities are often competitive, motivated, organized, and goal-driven. These traits can lead people to succeed in high-level roles. So, as a Consultant, you have a high chance of working with many strong-minded leaders. Think of when you worked with a 'typical' type-A personality and explain your approach to ensuring a sound and successful working relationship. Show the interviewer that you can work effectively with driven individuals who hold high expectations of your work and results.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"In many ways, I am a type-A person myself. These traits have helped me become very successful as a Consultant. I take a meticulous approach when working with similar personalities. My current team is loaded with strong and independent individuals. Through this experience, I have discovered that regular communication is essential to ensure clear expectations and successful project deadlines. Best of all, I understand the professional nuances when working with other strong-minded leaders. I am self-aware, cognizant of my approach, yet I also have the ability to take the lead with strong personalities when it's required."
Written by Rachelle Enns on March 20th, 2021
Experienced
"For the last six years, I have worked under a Director who is a typically defined type-A personality. Communicating properly and effectively was difficult at first. I learned that my Director wanted me to regularly communicate timelines for projects and give updates frequently, as she was very time-driven. Although this was not the work style I was accustomed to, I quickly adapted to her desired approach, which helped our work relationship flourish. Engaging in small talk certainly isn't her priority, so our communication remains highly succinct. In this role, I would feel very comfortable working with high-level type A's and adjusting to their desired workflows and communication preferences."
Written by Rachelle Enns on March 20th, 2021
Communication
7. Relationship building is a key component to your success as a Consultant with our organization. How do you get to know new people and lay the groundwork for a long-lasting relationship?
How to Answer
The fast-paced business consulting world requires building relationships with each of your clients and other project stakeholders. Your interviewer is looking to gain insight into how you build relationships with new people. Talk about how you gain and build trust with new individuals and explain how the little things in your initial interactions go a long way toward building long-lasting working relationships.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"My success as a Consultant is due in part to the relationships that I've built with my clients and their teams. Whenever I work with a new individual, I create an initial connection by asking them questions about themselves, their work, and their personal interests. Then, I build a relationship from that groundwork. My strongest interpersonal skills include active listening. I use my listening skills to learn about the motivating factors and needs of the person I will be working with. This approach generates a foundation of respect and trust."
Written by Rachelle Enns on March 20th, 2021
Communication
8. What kind of communicator are you?
How to Answer
A Consultant must effectively communicate with many different people, regardless of personality or job function. Communication styles can range from passive, aggressive, assertive, analytical, intuitive, functional, and personal. Of course, point out your positive traits and clearly identify which communication style best describes you. If possible, provide an example of when your communication skills helped you to resolve a work-related situation.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I am an adept communicator and highly intuitive. This skill allows me to do my job well and professionally consult my clients. I also tailor my communication style as needed. For instance, when I talked to the sponsor of the last project I worked on, I communicated the big picture and didn't delve into the low-level details. However, when I talked to my team members, I focused more on exact expectations, processes, and finite details. I consider my communication style to be a mix of assertive, functional, and personal. I clearly state my opinions and advocate for the project's needs while being respectful of others. I say functional because I am detail-oriented, and I like to communicate step-by-step processes. I also consider my communication style to be personal because I pick up on the non-verbal and emotional signals of others."
Written by Rachelle Enns on March 20th, 2021
Compatibility
9. If you are hired as our next Consultant, what is the biggest hurdle you expect to face as you learn your new role?
How to Answer
When you approach this question, be sure to showcase the research you've performed on the organization and this new opportunity. Be upfront and honest about what you feel will be the biggest learning curve for you. Then, provide a positive and action-based plan on how you will approach this potential hurdle. While you respond, be sure to highlight the communication, problem-solving, and critical thinking skills that will ensure your success as this company's next Consultant.
Written by Rachelle Enns on March 20th, 2021
Entry Level
"The majority of my consulting experience is in the food and beverage industry. If I am fortunate enough to be hired for this position, my biggest opportunity to learn will be the nuances of consulting for the healthcare industry. I have already begun researching the clients your agency engages. I plan to speak with many healthcare industry experts and strengthen my network within this sector. While learning the ins and outs of other industries is the biggest learning curve for me, I see a significant connection between the F&B industry and healthcare as both sectors work with incredibly stringent regulations and tight profit margins."
Written by Rachelle Enns on March 20th, 2021
Answer Example
"The moment I saw your job posting for a new Consultant, I did my research on the company mission and culture. I was extremely excited to hear about the flexibility and openness the company brings toward new ideas. For the past 6 years, I've been working in an environment opposite of this culture. I suspect it will feel foreign for me to feel the freedom and acceptance; however, I will welcome the change wholeheartedly."
Written by Rachelle Enns on March 20th, 2021
Compatibility
10. If we hire you as a Consultant, how will our clients benefit from your knowledge and experience?
How to Answer
This is your chance to talk about the unique skills and knowledge you would bring to the organization if they choose to hire you! Keep your focus centered on how the hiring company and its clients will benefit from the skills and experiences you bring. Do your research on the clients you will be working with and think about how your experience will benefit them. When you respond, be as direct and specific as possible.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I have extensive experience as a Consultant in risk management in the healthcare industry. Having worked with all of the major players in this sector, your healthcare clients will benefit the most from the creative solutions I provide, backed by numerous relevant case studies. My experience in the healthcare realm will also translate nicely to your clients in other sectors such as not-for-profit and government agencies."
Written by Rachelle Enns on March 20th, 2021
Experienced
"For the past nine years, my consulting experience has focused on accounting and tax law across multiple sectors. I have unique and valuable knowledge of creating new organizational policies and procedures for high-level clients. The more I learn about this consulting role, the more I believe these experiences will be incredibly beneficial for your clients. I can advise your clients on best financial practices while helping them to create new policies in our fast-changing business landscape."
Written by Rachelle Enns on March 20th, 2021
Compatibility
11. If you were your own client, how would you describe yourself as a Consultant?
How to Answer
The interviewer can learn a lot about you from the way you respond to this question. Put a spotlight on your best interpersonal and professional skills. You will want to appear confident without being arrogant. Discuss several attributes that you possess, and be sure that these are attributes the hiring company is looking for in their next hire. Support your claims by providing examples of these traits in action.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"My clients consider me a friendly, pleasant, and genuine person. I work hard to establish solid client relationships that are based on trust. If I were my own client, I would say that I am trustworthy and efficient, and I don't waste anyone's time. I make sure that every action adds value to the project. Additionally, I would describe myself as intelligent and a good listener. I spend time actively listening to my client's challenges, and I proactively offer do-able solutions."
Written by Rachelle Enns on March 20th, 2021
Competency
12. What is the most important skill that a Consultant needs in order to be successful?
How to Answer
Consultants use and rely on many different skills to succeed. For this reason, there are several angles you can take when answering this question. Let the interviewer know what skill you believe is most important to your job - whether it be related to organization, communication, negotiation, leadership, or time management - and back up your opinion with a related example.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"There are many different skills that I deploy to be a successful Consultant. For instance, I need to be able to communicate clearly to different groups and numerous stakeholders. It's also imperative that I be a strong leader who can motivate and inspire my team. I need to oversee budgets carefully, negotiate with vendors, and manage project timelines and resources. However, I believe the most important skill I should possess as a Consultant is proper workflow organization. I recently worked on a multi-million-dollar project with numerous moving parts. I remained diligent and organized throughout the entire process. In the end, we completed the project on time and under budget. This accomplishment would not have been possible without exceptional organizational skills."
Written by Rachelle Enns on March 20th, 2021
Creative Thinking
13. If you had unlimited funds to build your own business, what would you do?
How to Answer
This question presents an excellent opportunity to think creatively! Let your mind wander as you think about starting a business without the constraints of a budget. The interviewer can learn something new and memorable about you from the way you answer this question. Avoid answers that would include building a consulting business that competes with the hiring company!
Written by Rachelle Enns on March 20th, 2021
Answer Example
"If I had an unlimited budget to build my own business, I would open up a not-for-profit community center that offered inexpensive childcare, adult education classes, and life skills programs for at-risk youth. I am passionate about poverty alleviation and see a strong need for programs that meet these particular challenges in our region."
Written by Rachelle Enns on March 20th, 2021
Diligence
14. How do you stay organized and on track when working on a long-term project?
How to Answer
Consultants often manage projects from concept to final implementation. Some of these projects are shorter-term, and others can be years in the running. The interviewer wants to hear that you can maintain organization while meeting deadlines and customer expectations across longer timelines.
Satisfied clients, and their referrals, are integral to the success and growth of a consulting business. Effective project management is key to gaining this approval and satisfaction from your clients. Talk about your preferred methods for organizing long-term projects. If you can, give a concrete example that highlights the ways your organizational methods have impacted a long-term project from the past.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"The ability to stay organized and on track comes down to having a concrete plan for each project and keeping track of milestones, large and small, through the use of a reliable system. Trello helps my team maintain a high level of organization on long-term projects. For instance, we recently wrapped up a 12-month client project. During that time, Trello helped me organize each project component and track which team member was responsible for certain tasks. I could see which deadlines were coming down the pipe and what milestones we had already reached. Even with the support of Trello, I always maintained the autonomy to re-prioritize due dates and sub-tasks as needed."
Written by Rachelle Enns on March 20th, 2021
Experienced
"I pride myself on my ability to stay organized on both short and long-term projects. In my current consulting position, my projects range from 6 to 36 months on average. My organization methods begin with using technology to my advantage. I use my Google calendar and various task functions within Google Workspace. I take time to update my tasks and progress daily. Then, I re-prioritize tasks to ensure that project components are being worked on in the correct order. I understand that your organization also works on many long-term client projects, so I understand that staying organized will be extremely important for each unique project's success. "
Written by Rachelle Enns on March 20th, 2021
Diligence
15. How do you keep track of your day-to-day tasks and activities?
How to Answer
A Consultant must be self-driven and well-organized. There are many moving parts to your day, and each client or project will have unique needs and timelines. This question is an excellent opportunity to discuss the tools you use to keep your day on track. Some of the most common tools used in the workplace include CRMs like Salesforce. Also, project management tools like Trello, Wrike, or Slack. Perhaps you use an application like Evernote or pay for a service such as Monday. Maybe you take an old-school approach and keep notes and to-do lists in a notebook. Whatever your method, be ready to walk the interviewer through your strategy for maximizing time and keeping yourself organized.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I have always been a highly organized person, and I like to keep track of my tasks in a variety of ways. Once I have decided which tasks are most urgent, I will break them down into micro-tasks into a project management application called Asana. As I complete each task, I gain the satisfaction of crossing them off the app like a to-do list. I do not consider my day complete until all of my tasks are complete for that day."
Written by Rachelle Enns on March 20th, 2021
Diligence
16. Do you consider yourself a goal-oriented person? If so, tell a story that highlights this quality.
How to Answer
As a Consultant, your success is partially measured by how often your clients meet and exceed their business goals. The interviewer wants to hear that you are target-driven and eager to set meaningful and significant yet achievable goals. Provide evidence that you are goal-oriented by offering a real-life example of a time you conceptualized and worked towards an ambitious goal. Discuss the actions you took to achieve important milestones, and be sure to describe the result of your hard work.
Written by Rachelle Enns on March 20th, 2021
Entry Level
"If hired for this position, one of the first things that you'll learn about me is that I am very driven to succeed in all that I do on the job. For me, personal drive centers around goals and my desire to achieve them. For instance, while attending university, I...(discuss a situation). To ensure that my academic goals were well-defined and achievable, I...(discuss the actions you took). In the end, I...(discuss the result or outcome). I have the focus required to set smart goals for myself and to work towards them independently or as part of a team."
Written by Rachelle Enns on March 20th, 2021
Answer Example
"Yes, I am certainly a goal-oriented person. In my current consulting role, I focus on time-related and production-related goals. These goals drive my daily tasks and the way I delegate responsibilities to other project team members. For instance, last week, I...(discuss a situation). To ensure that the project goals were well-defined and achievable, I...(discuss the actions you took). In the end, we...(discuss the result or outcome). If given the opportunity to work as a Consultant for Company ABC, the clients assigned to me will greatly benefit from my ability to set and achieve their most critical business goals."
Written by Rachelle Enns on March 20th, 2021
Diligence
17. How do you go about defining the scope of a project?
How to Answer
One of the most important responsibilities of a Consultant is to determine the scope of a project before jumping in. If this planning isn't done correctly, it can negatively impact the project's budget, resource usage, and timeline. Explain to the interviewer what techniques you use to define a project's scope and how this planning adds to your success when consulting.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"Project scope is one of the first things I do when I approach a new consulting opportunity. I know from experience that proper planning impacts everything. If a project is not well defined, it might run way over budget, go over deadline, or even fail. I start by working with my team to identify the clients' primary goals and objectives. Once we've established the core objectives, we ensure that the goals are achievable, measurable, specific, and realistic. We also consider the end-user and factor in the outcomes or objectives that need to be presented to ensure complete satisfaction. We consider the constraints and obstacles that exist and how we can overcome them. In the end, I assign resources, establish a reasonable timeline, and create a budget for the project."
Written by Rachelle Enns on March 20th, 2021
Direct
18. What do you think we could do better?
How to Answer
The interviewer wants to know if you have insight regarding opportunities for internal business improvements. As a job candidate, you have a unique advantage because you have gone through their hiring process and have performed recent unbiased research on their organization. You also bring the perspective of a Consultant, which allows you to dissect areas for improvement from an expert point of view. Discuss what you have observed, positively expressing your thoughts rather than offering a severe critique.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I have been through much of your hiring process, and I must say that your company has the fastest callback time and are the most responsive overall. The only point I could mention is that the job portal was a bit tough to navigate on my mobile phone. This factor aside, I am thrilled with the candidate experience your company has created."
Written by Rachelle Enns on March 20th, 2021
Direct
19. Do you know any of our clients?
How to Answer
The hiring company wants to know if you have any past or existing relationships with their clients. It may be beneficial to the consulting company if you have good-standing relationships with their client base since this factor can simplify your onboarding. If you already have connections within the industry and their clients specifically, be transparent and provide the interviewer with some detail of these relationships. If you don't have existing client connections, indicate that you are diligent in building your network.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"For the past 10 years, I've consulted in the same industry as this agency. From my understanding, we have numerous shared contacts such as X, Y, and Z. Should Company ABC bring me on as a Consultant, I will leverage these positive existing connections. I believe these relationships will provide me with a streamlined onboarding since my rapport with these clients already exists. I am continually building and nurturing new relationships as well."
Written by Rachelle Enns on March 20th, 2021
Experience
20. Tell me about the types of projects you've consulted on in the past.
How to Answer
It's important to do some research before the interview to know the type of projects you'll be working on if this consulting company hires you. Customize your response to show that your skills are relevant to the types of projects they'll have you working on.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I've managed many different kinds of projects at this point in my consulting career and have created a standardized process that I typically follow no matter the project topic. However, more recently, I worked on a project where my team and I helped our client create a company-wide portfolio management office. This entailed designing and installing new structures and processes that took into account the performance reporting and strategic planning teams. I understand that this consulting position will require similar skills and an existing knowledge base in developing these types of structures and processes. Is this correct?"
Written by Rachelle Enns on March 20th, 2021
Experience
21. As our Consultant, you will work alongside high-level executives and leaders. What experience do you have working with c-level professionals?
How to Answer
Consultants often work on projects alongside Directors, CEOs, CFOs, CIOs, and high-level stakeholders. The interviewer wants to hear that you are comfortable working with high-level leadership. Provide examples of your previous exposure to liaising with c-suite executives and other key stakeholders. Be sure to include details of how you approached communicating with these leaders to ensure a successful working relationship and project outcome.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"Throughout my career as a Consultant, I have been fortunate to have the opportunity to work with professionals at all organizational levels. I believe that working effectively with anyone requires a personal touch and a respectful approach. Whether I work with front-line sales staff or members of the c-suite, I take the time to get to know the person, the goals of their role, and how I can best add value to those goals. This approach has helped me build long-lasting relationships with numerous colleagues, clients, and leaders."
Written by Rachelle Enns on March 20th, 2021
Experienced
"In my current consulting role, I work directly under our Chief Financial Officer and sit on a couple of different committees alongside our Chief Executive Officer. We all have a great working relationship. I am comfortable approaching either the CEO or CFO to bring forward new ideas and solutions to pressing issues. Each leader is aware of my strengths, and they respect my opinions on matters within my wheelhouse. I believe the key to these strong relationships is the respect we show each other and the way we keep communication lines open."
Written by Rachelle Enns on March 20th, 2021
Gallup
22. What does being competitive mean to you? How competitive are you?
How to Answer
Consultants are often highly competitive individuals working in high-stakes business environments where the competition is stiff! Show the interviewer that you do not see competition as an intimidating factor but rather an opportunity to become better. Be prepared to talk about a time when you were placed in a competitive situation and thrived. Your example should be work-related.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"On a scale of 1-10, I rank my competitiveness an 8. I like to compete internally, and I will create small milestones to achieve each day. For instance, if I cold call 50 new prospects in under 3 hours, then I can reward myself in a small way. I will play games like this throughout the day until all of my goals are met or exceeded. When it comes to being competitive in a team setting, I like to rise above the rest by being the hardest worker and the fastest to respond when a client is in need. As a Consultant, I am only as successful as my team. For that reason, I value uplifting my team members and helping them to succeed first."
Written by Rachelle Enns on March 20th, 2021
Leadership
23. Consultants wear many hats. What roles are you comfortable assuming when working on projects as part of a larger team?
How to Answer
Working for a consulting business often requires you to work as part of a larger team on client projects. Teamwork in this setting requires versatility and an ability to adapt. The interviewer wants evidence that you possess these important traits. Many times, you will be taking the bull by the horns and leading the way. Other times, you will be the worker bee researching behind the scenes. Highlight your ability to be flexible when working as part of a team. If you have real-life examples to support your response, this question presents a great time to weave in a story.
Written by Rachelle Enns on March 20th, 2021
Entry Level
"I am a natural leader, and I bring a lot of exposure to collaborating in a team-based environment. My excellent communication, critical thinking, and decision-making skills have proven that I can lead others in the most effective way possible. While being a leader comes naturally to me, I can easily let others take the lead on projects as well."
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I am really comfortable working in any role within a team, and I think my career experiences and wins demonstrate this. At many times in my career, I've easily taken direction on projects and hit pre-established deadlines. I've also led many projects and have shown my ability to lead other consultants, delegate tasks according to strengths, and set clear milestones and expectations. If hired for this position, you can rest assured that I will be an enthusiastic team player."
Written by Rachelle Enns on March 20th, 2021
Leadership
24. If you were to join us as a Consultant, you would be counted on to lead projects. Talk about a time you had to lead a team. What leadership skills did you use to ensure your team's success?
How to Answer
The ability to lead a team through project-based work is an important trait for any Consultant to possess. The leadership experience you bring may come from project management, supervising, or even mentoring others officially and unofficially. Demonstrate your ability to communicate effectively, bring unity to a team, lead by example, and empower others by teaching and educating them. Be sure to mention how you will use these leadership skills if you are chosen for this Consultant opportunity.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"As you can see from my background, I have extensive experience as a Consultant and an Assistant Director. I know that the skills I honed in each of these roles will transfer nicely to this position. I find that success as a leader is accomplished by showing up as an example to my team members, no matter how stressful a situation can become. I've developed notable skills in team mentorship, and I've been commended on these skills by my own leadership team as well as my co-workers and industry peers."
Written by Rachelle Enns on March 20th, 2021
Experienced
"In my current role, I've been asked on numerous occasions to lead client projects. I always do so with an open mind and a desire to hone my leadership skills. On a recent project, I pulled together a team that included sales, production, and digital marketing. To make this project successful, it was up to me to know each team member's area of expertise and delegate tasks based on their knowledge. A great part of the teams' success was our focus on growing communication between individuals who never had the chance to work together. We accomplished this through ice-breaking activities, regular email communication, and in-person meetings once per week."
Written by Rachelle Enns on March 20th, 2021
Problem Solving
25. What kinds of risks do you encounter during projects and how do you handle them?
How to Answer
As a Consultant, you will encounter projects that present potential risks for your team, your clients, or your employer. A risk is considered an event or condition that may cause problems in the future. It is different than an issue, which currently exists and presently impacts a project. Talk to the interviewer about different risks that commonly impact projects. If possible, give examples of times when you've dealt with risks, and explain how you work to mitigate them.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"There is risk associated with almost all areas of a project. Some common examples include risk around communication, cost, resources, time, and scope. As I gain more consulting experience, I learn to avoid many of these risks. When I was first promoted to Lead Consultant several years ago, I encountered critical scope creep for the first time, a risk that can occur when new deliverables are added to the project's scope as it progresses. This caused my project to run over budget and timeline. I learned that I needed to define the scope of projects more clearly before they started and openly communicate all changes, big and small, to my team and client."
Written by Rachelle Enns on March 20th, 2021
Salary
26. How would you prefer to be compensated?
How to Answer
The hiring company wants to know the compensation structure you are seeking. Consultants are paid in a wide range of ways. Maybe you seek a compensation structure based primarily on salary, commission, or a blend of both. Perhaps there are perks more critical for you, such as added vacation time, flex days, a health spending account, a generous medical plan, pension, shares, RRSP matching, car allowance, cell phone allowance, expense account, and more! Discuss with the hiring manager how you prefer to be compensated. Be sure that your request is well-researched and founded on data.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"Currently, I am compensated on a base salary with the opportunity to earn a quarterly bonus based on the profitability of my accounts and projects. I am certainly open to hearing more about Company ABC's compensation structure as I know every consulting agency takes a unique approach to compensate its consultants."
Written by Rachelle Enns on March 20th, 2021
Scenario Based
27. Have you ever made an error that resulted in a client terminating their account or contract?
How to Answer
This question is direct and is meant to discuss an error you've made in the workplace but, more importantly, how you reacted to the situation. The hiring company wants to know that you are accountable for your work, able to overcome the loss of an account, work hard to retain your clients, all while protecting your company's reputation.
If you have encountered this situation in the past, give an overview using the STAR answer method (Situation, Task, Action, Result). It's important that you clearly explain what happened, your role in the situation, and how you worked to rectify the situation. Be honest and take responsibility for the situation while placing most of the emphasis on the lesson you learned.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"When I was one year into my first consulting job, I learned a valuable lesson on maintaining consistent client communication, regardless of the value of the client contract. I had inherited over 80 accounts and prioritized them by size and opportunity potential. Some of these clients had been with the company for years but were small accounts. I quickly became overwhelmed, and I did not offer a timely follow-up to approximately 20% of my newly inherited accounts. Several weeks went by, and to my disappointment, one of my clients canceled their service with us. I realized that if I had kept in touch with the client, they would have stayed with us. I debriefed with this client, and it turns out they felt neglected and consequently left to a competitor. I quickly re-opened the lines of communication with the other accounts that I had been neglecting. I took the situation as a warning shot that other accounts would soon follow suit. I immediately changed how I tracked client communication and even created a communication schedule that I programmed into my CRM. No client ever fell through the cracks again. In fact, the following year, I earned a spot in the top 3 grossing consultants in our firm, out of 100 other consultants."
Written by Rachelle Enns on March 20th, 2021
Scenario Based
28. Talk about a time you had to work with a challenging person. Provide an overview of the situation and how you handled it.
How to Answer
As a Consultant, you have probably had to work with a difficult colleague or client. Rather than hearing the details as to why this person was difficult, your interviewer wants insight into how you personally handled the situation. They want assurance that you can build a sound relationship and see the project to fruition even when facing a difficult circumstance. When you deliver your response, focus on your ability to be tolerant, understanding, and maintain positive communication.
Written by Rachelle Enns on March 20th, 2021
Entry Level
"In my current role, I have a client that flies off the handle very easily if things don't happen just right. Noting this behavior from the start, I can maintain a calm demeanor when the client is upset and not take the situation personally. I ask questions about his expectations and fix situations when appropriate. I expect difficulty from him when we work together, and this situation has prepared me to work cohesively with clients like this in the future."
Written by Rachelle Enns on March 20th, 2021
Answer Example
"A couple of years ago, a close colleague of mine had a very abrupt turnaround in her attitude and performance on the job. She was very curt and abrasive in conversations when she was normally very talkative and friendly on the job. After noticing some concerns in her work, I asked her what was going on to cause these things to change. I showed concern, and this approach prompted her to tell me about some issues happening in her personal life. By gently communicating, rather than getting upset and accusing her of slacking on the job, I showed her that I valued her as a person. The conversation helped her open up and turn her work performance back around."
Written by Rachelle Enns on March 20th, 2021
Scenario Based
29. Discuss a time when you successfully educated a person or group in your area of expertise. What made your approach so effective?
How to Answer
Consultants regularly educate their clients and other stakeholders in their specific areas of expertise. For this reason, the interviewer wants to hear a story that highlights your ability to educate others while generating results at the same time.
This question is best answered using the STAR approach. STAR is an acronym for Situation, Task, Action, Result. This answer method will help you tell an engaging story that is easy for your interviewer to follow.
Written by Rachelle Enns on March 20th, 2021
Answer Example
"One aspect of consulting that I love the most is training my clients how to use the systems and workflows we incorporate once the project is nearly wrapped. Last month I spent three days teaching my clients team, consisting of 140 inside sales reps, how to use the Salesforce CRM we implemented. I started with a survey to assess the groups' average level of understanding, and I included survey questions on preferred learning style. As a trainer, I understand the teaching style that works for one person may not work for another, so I need to be fluid with my approach. I effectively orientated and taught the team how to leverage their new Salesforce system to optimize their time and boost sales conversion. I brought a high level of patience and used a simple teaching style since many people were entirely new to CRM systems. At the end of the three days, I sent out a survey asking the team to rank my training. The overall feedback was that I am very good at breaking down complex ideas and relaying them in a way that is easy to absorb. The client appreciated that I prioritized the learner's needs to make their onboarding a valuable and customized experience."
Written by Rachelle Enns on March 20th, 2021
Stress
30. How would you rate your ability to handle conflict in the workplace, either with clients, co-workers, your leaders, or other stakeholders?
How to Answer
Many conflicting factors can arise when a Consultant comes into an organization to improve processes. These conflicts can arise from ego, fear, misunderstanding, a lack of desire for change, and more. The interviewer wants to know if you have experienced this type of situation and that you had the ability to handle the situation with professionalism.
Written by Rachelle Enns on March 20th, 2021
Entry Level
"From my time working as a Sales Executive, I developed exceptional conflict resolution skills. Overall, I would rate myself an 8 out of 10 in conflict management capabilities. For years I have been asked to handle customers who escalate their grievances. I always operate in a calm tone, and I have a strong ability to listen intently."
Written by Rachelle Enns on March 20th, 2021
Answer Example
"I have an advanced ability to handle and resolve conflict. Last year, I led a project focused on waste reduction in our clients' manufacturing facilities. In the project's kickoff meeting, the CFO immediately berated me for the budget I was proposing. She vehemently insisted that the numbers were not feasible. Rather than taking offense to her feedback, I wanted to make sure that she, and the rest of the group, had a solid understanding of all that was considered when my team and I came up with the project's numbers. After I explained the data we collected and how we came to the figures, the CFO gained a stronger understanding of the approach. I leaned heavily on my ability to explain the data clearly to ensure there were no conflicting expectations. I kept a calm, cool head in that situation. In the end, the CFO agreed to move forward with the project."
Written by Rachelle Enns on March 20th, 2021