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The Coca-Cola Company Interview
Questions

28 Questions and Answers by Rachelle Enns

Updated August 21st, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Food     Food And Beverages    
Question 1 of 28
The Coca-Cola Company is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
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How to Answer
To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This question is the time to sell yourself. Make no apologies for your lack of years!
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Answer Examples
1.
The Coca-Cola Company is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This question is the time to sell yourself. Make no apologies for your lack of years!

Rachelle's Answer #1
"Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more."
Rachelle's Answer #2
"Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."
2.
We strive to help our employees create a healthy work/life balance at Coca-Cola. How do you balance life and work?
The Coca-Cola Company cares about their employees working hard to build connections with their customers and create a sense of community within the workplace. Even in healthy work culture, it can be challenging to balance your work with the rest of your life. Explain how you balance your life in your current or past roles.

Rachelle's Answer #1
"I am methodical about my work and my schedule. I set reminders on my calendar to stay organized and on-time, relying on my google calendar and my to-do list. I make sure I can make it to soccer practice each week so that I can play in the games on the weekends."
Rachelle's Answer #2
"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do, the work doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
3.
The work environment at Coca-Cola can be fast-paced at times. How do you handle stress?
Of course, life at Coca-Cola will be busy and stressful at times. The company owns a plethora of famous brands including Coke, Sprite, Fanta, Minute Maid, Powerade, Fresca, Simply Beverages, and more. The interviewer wants to hear that you can keep up in an ever-changing, fast-moving environment. They want to hear that you will be able to handle the pressure and that you have experience dealing with this type of work environment. Share a few tips that have helped you in the past.

Rachelle's Answer #1
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
Rachelle's Answer #2
"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."
4.
It's important for shift changes to go smoothly at Coca-Cola, to maintain productivity. How do you make sure transitions are seamless?
Coca-Cola products are consumed at the rate of more than 1.8 billion drinks per day, meaning that Coca-Cola production has to be a seamless, well-oiled machine. Shift work can be tricky in the food and beverage industry. If someone leaves a mess or if they leave their work half finished and you don't know where to begin, you can waste valuable time scrambling to pick up the pieces. Coca-Cola doesn't want to waste any time during shift changes, because time is money. Give an example that demonstrates that you are mindful of the transitions.

Rachelle's Answer #1
"When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."
Rachelle's Answer #2
"Strong scheduling is the most important factor in ensuring transitions are seamless. In addition to solid scheduling, is everyone's willingness to jump in and help when volumes are higher than average or when staff is shorter than expected."
5.
How would you handle an issue with a policy or procedure?
Being adaptable to the food and beverage industry is essential. Coca-Cola strives to keep up with their customers by improving their products, making changes in policies or procedures inevitable. This means policies can change quickly and you will be expected to adapt. The interviewer wants to hear how you will respond when you disagree with the way something is handled or executed.

Rachelle's Answer #1
"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."
Rachelle's Answer #2
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
6.
What is your greatest strength? How will it help you make a difference at The Coca-Cola Company?
The interviewer at Coca-Cola would like to know your stand-out skills and where you put the most value when it comes to your offerings as a candidate. Think of the traits that have helped you succeed in the past. You can draw from your experiences in school or activities if you lack in work experience.

Rachelle's Answer #1
"I have great people skills, and I make a point to be positive to help boost morale when other people on my team are struggling. I'm a good listener, and I work hard to manage conflict with grace and ease whenever an issue arises with a client or a co-worker. All of my skills will help increase productivity by keeping the work environment positive. I am focused on providing the best quality in my work, which rubs off on my co-workers because my work ethic motivates them."
Rachelle's Answer #2
"Some great strengths you may have:

- Person of Accountability
- Invested in Culture
- Positive Mindset
- Perceptive
- Approachable
- Empathetic
- Honest
- Patient
- Decisive"
7.
Tell me about a time when your actions resulted in greater efficiencies of your team.
Teamwork is essential when working in the food and beverage industry. To ensure that products meet quality standards at Coca-Cola, teams within every department must cooperate and communicate effectively. The goal is always to keep customers happy. Share a time when you made a difference on your team.

Rachelle's Answer #1
"When I was working as a brand ambassador for a local snack company, I moved quickly to unload and organize the products. I noticed that by keeping products organized, we were able to save some time preparing and setting up for events. I made a point to keep all products to make the distribution process go much more smoothly."
Rachelle's Answer #2
"I am a very organized individual so when I was asked to help with the team schedule; I was very excited to make a difference! I was able to reduce a significant amount of overtime, and eliminated split shifts all-together."
8.
There may be times when you are asked to stay late, work weekends or overtime, due to fluctuations in the schedule and shift changes at Coca-Cola. What is your availability?
The hours you would be expected to work at Coca-Cola largely depends on which department you will be working in. If you're working in production or delivery, you will most likely be required to do shift work, possibly working on weekends. If you work in the corporate office, you may be salary, which often means working long hours. If you're not sure what to expect from the schedule, now is the time to ask!

Rachelle's Answer #1
"I am excited about the opportunity to work for Coca-Cola, and I am available to work whatever hours are required to get the job done. Can you tell me more about what I can expect from the schedule? I am flexible, and I am comfortable with working long hours."
Rachelle's Answer #2
"The only restriction that I currently have on my schedule is Thursday evenings as I take my son to tutoring those evenings. Other than this, I am flexible with my availability. Having a family, I do ask for reasonable notice to schedule changes."
9.
Can you tell me a little bit about yourself?
This question can trip some people up because it is open-ended. Open-ended questions like this give you the chance to tell a story. When you talk about yourself, you want to share information that the interviewer at Coca-Cola will find exciting and relevant to the position. Engage the interviewer by telling your story with enthusiasm! Consider sharing a skill you developed that will be useful for this position.

Rachelle's Answer #1
"
Rachelle's Answer #2
"I graduated with a Bachelor of Arts degree with a major in Communications and Marketing from UBC in 2009. Since then, I have been actively making my way to a leadership role in social media marketing within the hotel and hospitality industry. I am an energetic and positive person, ready to make a difference in a growing organization."
10.
What are some of the challenges that the food and beverage industry face today?
With the increase in food allergies and the increase in knowledge of things like hydrogenated oils are bad for your health, the food and beverage industry faces the pressures of keeping the public happy while staying true to their products. Do your research before the interview to make sure you are aware of some of the challenges within the industry. You may want to review press releases or news articles about The Coca-Cola Company to learn about any recent events or challenging situations they are facing.

Rachelle's Answer #1
"I am impressed by the way your company has adapted to the beverage industry over the last 130+ years including the big acquisitions like Minute Maid in 1960's and Barq's in 1995. I also just read that you launched your first alcoholic beverage in Japan. It's great to hear that you are so competitive within the industry, always taking an innovative approach and listening to the desires of your customers."
Rachelle's Answer #2
"I believe that the biggest challenge that the food and beverage industry faces today is the fast-changing trends in food and beverage. Everyone is working so hard to come up with the latest and greatest thing that it's very challenging to remain a trailblazer in the market."
11.
How do you handle situations that could cause you to be tardy or absent?
The food and beverage industry requires people and processes to operate promptly. Remember, you are a part of a much larger operation. If you are running behind, you could slow down production. Give an example that will show the interviewers at Coca-Cola that you plan and take a proactive approach to these types of situations.

Rachelle's Answer #1
"I always arrive to work at least 15 minutes before I am expected to be there, to give me extra time in case something happens. I also make sure I have the numbers of my co-workers and boss so that I can call to let them know if I'm stuck or might be running late."
Rachelle's Answer #2
"I was raised to be early, at all times. I am well-scheduled and understand the negative impact that my tardiness can cause. If I am to be late, I am sure to call my manager, or whoever will be affected by the situation. I will also put in extra hours when necessary."
12.
When have you had to think outside of the box to solve a problem?
Talk to the interviewer about a time that you solved a problem, creatively. Were you happy with the outcome? What were the steps that you took to ensure your success?

Rachelle's Answer #1
"In my current position we saw a decrease in clients due to a local economic downturn. I recommended to our head office that we begin to generate business outside of our region for the first time in many years. They agreed, and the idea turned things around for us that fiscal year."
Rachelle's Answer #2
"I once had to deal with a space issue in our warehouse. We arranged and re-arranged several times and could not make it work. I thought outside the box and rented some outside pod storage until we were back to normal inventory levels."
13.
Tell me about an idea you implemented in the past that made an impact.
Coming up with ideas to increase productivity, efficiency and save time and energy is a great way to make an impact on your coworkers and the company. Having the ability to see problems as opportunities is a skill that can make you an essential asset to The Coca-Cola Company. Think of a time you had a chance to make a difference by making a change in a process or procedure.

Rachelle's Answer #1
"Since customers are so much more concerned about their long-term health, I helped my current company come up with a marketing campaign for ABC product to appeal to the health concerns of the public. I conducted market research, using surveys to identify the specific health concerns of individuals who buy our products. By promoting our new health-conscious recipe, we were able to increase sales by 15% that year!"
Rachelle's Answer #2
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added additional options. Our customer base responded very positively, and we kept the program running for a few years."
14.
What is your greatest professional achievement so far?
The Coca-Cola Company is looking for individuals who are motivated. Whether your accomplishment is related to school, work or volunteer experience, you can give an example that demonstrates your determination and ability to overcome obstacles. Often an achievement is honored through receiving high praise from a manager or an award. Numbers speak volumes! Whenever you are able, tangibly explain the results, offering up a concrete example of what your achievement looked like to help the interviewer at Coca-Cola get a much clearer picture of your success.

Rachelle's Answer #1
"I was the top sales leader when at my most recent company. I think the reason I did so well was my consistency in following up with customers. I checked in with them daily, also checking to make sure I was meeting my own personal sales goals on a weekly basis. My contribution helped them increase sales that year by 25%!"
Rachelle's Answer #2
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This achievement showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."
15.
How do you believe your coworkers would describe you?
You may be carefree and fun-loving with your friends on the weekends, but at work, you are focused and professional. The interviewer is interested in your personality and how you will fit with the team. As you prepare for this question, picture a few scenarios that have occurred in your current or previous position. Maybe you are encouraging and motivating to your coworkers when they are having a bad day.

If you have proven yourself reliable, and people can depend on you to be on time, share it! Think about some of the qualities you enjoy in a coworker and share how you think you embodied some of those qualities.

Rachelle's Answer #1
"I believe that my coworkers would describe me as curious, confident, and creative! I put a lot of effort into my work and always want my clients to be happy with their end product. I conduct a great deal of research into new marketing trends to ensure that I am delivering the best, most up-to-date solutions to my client projects."
Rachelle's Answer #2
"I believe my coworkers would describe me as dedicated, trustworthy and kind. When you call my references, I strongly believe that they will say the same things about me. I am a proud employee and promise to be a great brand ambassador for your company."
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
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28 The Coca-Cola Company Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. The Coca-Cola Company is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
  2. We strive to help our employees create a healthy work/life balance at Coca-Cola. How do you balance life and work?
  3. The work environment at Coca-Cola can be fast-paced at times. How do you handle stress?
  4. It's important for shift changes to go smoothly at Coca-Cola, to maintain productivity. How do you make sure transitions are seamless?
  5. How would you handle an issue with a policy or procedure?
  6. What is your greatest strength? How will it help you make a difference at The Coca-Cola Company?
  7. Tell me about a time when your actions resulted in greater efficiencies of your team.
  8. There may be times when you are asked to stay late, work weekends or overtime, due to fluctuations in the schedule and shift changes at Coca-Cola. What is your availability?
  9. Can you tell me a little bit about yourself?
  10. What are some of the challenges that the food and beverage industry face today?
  11. How do you handle situations that could cause you to be tardy or absent?
  12. When have you had to think outside of the box to solve a problem?
  13. Tell me about an idea you implemented in the past that made an impact.
  14. What is your greatest professional achievement so far?
  15. How do you believe your coworkers would describe you?
  16. How can we motivate you on the job?
  17. At The Coca-Cola Company we value individuals who take initiative. Can you give me an example of a time you did something without being asked?
  18. How do you handle customer complaints?
  19. Do you have experience training others?
  20. What challenges do you anticipate in this new role with The Coca-Cola Company?
  21. How would your co-workers describe you?
  22. What do you think you will enjoy most about working in the food and beverage industry?
  23. Why are you leaving your current job?
  24. At Coca-Cola, we understand that conflict can arise when you're working closely with others on a team. Give me an example of a time when you had to deal with an issue while working with others.
  25. What is your greatest weakness?
  26. What goals would you like to accomplish while working for Coca-Cola?
  27. What interests you about Coca-Cola?
  28. Describe your typical work week.
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