28 The Coca-Cola Company Interview Questions & Answers
1. What are some of the challenges that the food and beverage industry face today?
How to Answer
With the increase in food allergies and the increase in knowledge of things like hydrogenated oils are bad for your health, the food and beverage industry faces the pressures of keeping the public happy while staying true to their products. Do your research before the interview to make sure you are aware of some of the challenges within the industry. You may want to review press releases or news articles about The Coca-Cola Company to learn about any recent events or challenging situations they are facing.
Written by Rachelle Enns
1st Answer Example
"I am impressed by the way your company has adapted to the beverage industry over the last 130+ years including the big acquisitions like Minute Maid in 1960's and Barq's in 1995. I also just read that you launched your first alcoholic beverage in Japan. It's great to hear that you are so competitive within the industry, always taking an innovative approach and listening to the desires of your customers."
Written by Rachelle Enns
2nd Answer Example
"I believe that the biggest challenge that the food and beverage industry faces today is the fast-changing trends in food and beverage. Everyone is working so hard to come up with the latest and greatest thing that it's very challenging to remain a trailblazer in the market."
Written by Rachelle Enns
2. The Coca-Cola Company is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
How to Answer
To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This question is the time to sell yourself. Make no apologies for your lack of years!
Written by Rachelle Enns
1st Answer Example
"Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more."
Written by Rachelle Enns
2nd Answer Example
"Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."
Written by Rachelle Enns
3. When have you had to think outside of the box to solve a problem?
How to Answer
Talk to the interviewer about a time that you solved a problem, creatively. Were you happy with the outcome? What were the steps that you took to ensure your success?
Written by Rachelle Enns
1st Answer Example
"In my current position we saw a decrease in clients due to a local economic downturn. I recommended to our head office that we begin to generate business outside of our region for the first time in many years. They agreed, and the idea turned things around for us that fiscal year."
Written by Rachelle Enns
2nd Answer Example
"I once had to deal with a space issue in our warehouse. We arranged and re-arranged several times and could not make it work. I thought outside the box and rented some outside pod storage until we were back to normal inventory levels."
Written by Rachelle Enns
4. How do you believe your coworkers would describe you?
How to Answer
You may be carefree and fun-loving with your friends on the weekends, but at work, you are focused and professional. The interviewer is interested in your personality and how you will fit with the team. As you prepare for this question, picture a few scenarios that have occurred in your current or previous position. Maybe you are encouraging and motivating to your coworkers when they are having a bad day.
If you have proven yourself reliable, and people can depend on you to be on time, share it! Think about some of the qualities you enjoy in a coworker and share how you think you embodied some of those qualities.
Written by Rachelle Enns
1st Answer Example
"I believe that my coworkers would describe me as curious, confident, and creative! I put a lot of effort into my work and always want my clients to be happy with their end product. I conduct a great deal of research into new marketing trends to ensure that I am delivering the best, most up-to-date solutions to my client projects."
Written by Rachelle Enns
2nd Answer Example
"I believe my coworkers would describe me as dedicated, trustworthy and kind. When you call my references, I strongly believe that they will say the same things about me. I am a proud employee and promise to be a great brand ambassador for your company."
Written by Rachelle Enns
5. How can we motivate you on the job?
How to Answer
Every employer should know how each staff member is best motivated. You can discuss certain perks that come from being employed with Coca-Cola such as CCU, the Coca-Cola University. Perhaps you have a greater interest in their diversity and inclusion program or their humanitarian efforts. Talk to the interviewer about the variety of ways in which you are best motivated on the job.
Written by Rachelle Enns
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
Written by Rachelle Enns
2nd Answer Example
"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."
Written by Rachelle Enns
6. We strive to help our employees create a healthy work/life balance at Coca-Cola. How do you balance life and work?
How to Answer
The Coca-Cola Company cares about their employees working hard to build connections with their customers and create a sense of community within the workplace. Even in healthy work culture, it can be challenging to balance your work with the rest of your life. Explain how you balance your life in your current or past roles.
Written by Rachelle Enns
1st Answer Example
"I am methodical about my work and my schedule. I set reminders on my calendar to stay organized and on-time, relying on my google calendar and my to-do list. I make sure I can make it to soccer practice each week so that I can play in the games on the weekends."
Written by Rachelle Enns
2nd Answer Example
"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do, the work doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
Written by Rachelle Enns
User-Submitted Answer
"I find that with the right company, it's pretty easy to balance life and work. When I enjoy my work, it doesn't feel like a chore. I am also very organized in my personal life and write my monthly calendar with set appointments. I try to go to soccer practice and games regularly, and I take time for myself and make sure I get some rest before the work week starts."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Excellent! This answer highlights that you want to work at a place where you enjoy your work, but that you also take the initiative for maintaining a healthy work-life balance by taking good care of yourself, relieving stress, and resting.
7. How would you handle an issue with a policy or procedure?
How to Answer
Being adaptable to the food and beverage industry is essential. Coca-Cola strives to keep up with their customers by improving their products, making changes in policies or procedures inevitable. This means policies can change quickly and you will be expected to adapt. The interviewer wants to hear how you will respond when you disagree with the way something is handled or executed.
Written by Rachelle Enns
1st Answer Example
"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."
Written by Rachelle Enns
2nd Answer Example
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
Written by Rachelle Enns
User-Submitted Answer
"I am very adaptable and know that there is a reason for new policies and guidelines. If I don't understand the reasons for an action, I will respectfully and open-mindedly ask for further explanation. However, I also know that Coca-Cola must follow trends and constantly improve its products to ensure that customers are satisfied. Megatrends, such as mobility, neo-ecology, or new work, are realigning business activities and the entire economic system, and keeping up with such changes can often bring challenges."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
This is a strong answer because it illustrates that you can adapt to a new policy or procedure and feel comfortable asking questions to better understand the rationale if it creates an issue. You also demonstrate a deeper understanding of why policies or procedures have the potential to create issues as business needs change.
8. There may be times when you are asked to stay late, work weekends or overtime, due to fluctuations in the schedule and shift changes at Coca-Cola. What is your availability?
How to Answer
The hours you would be expected to work at Coca-Cola largely depends on which department you will be working in. If you're working in production or delivery, you will most likely be required to do shift work, possibly working on weekends. If you work in the corporate office, you may be salary, which often means working long hours. If you're not sure what to expect from the schedule, now is the time to ask!
Written by Rachelle Enns
1st Answer Example
"I am excited about the opportunity to work for Coca-Cola, and I am available to work whatever hours are required to get the job done. Can you tell me more about what I can expect from the schedule? I am flexible, and I am comfortable with working long hours."
Written by Rachelle Enns
2nd Answer Example
"The only restriction that I currently have on my schedule is Thursday evenings as I take my son to tutoring those evenings. Other than this, I am flexible with my availability. Having a family, I do ask for reasonable notice to schedule changes."
Written by Rachelle Enns
9. At The Coca-Cola Company we value individuals who take initiative. Can you give me an example of a time you did something without being asked?
How to Answer
Did you know about Coca-Cola University? Coca-Cola University (CCU) is an education program that provides classroom learning, e-learning, and field training to help associates develop personally and professionally. Even if you are working as a delivery driver, there is always an opportunity to be proactive in the way you approach your work. Coca-Cola management wants to hire individuals who demonstrate leadership qualities because they invest in their employees and often promote from within. Impress the interviewer by showing how you manage your workload and take action before anyone has the chance to ask you first.
Written by Rachelle Enns
1st Answer Example
"I noticed the numbers were off on a shipment I was delivering to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day and I called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and my ability to take action after making that observation."
Written by Rachelle Enns
2nd Answer Example
"I often find myself taking the initiative without being asked. This will include situations like training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."
Written by Rachelle Enns
User-Submitted Answer
"I often take the initiative myself without being asked. This includes situations such as instructing and evaluating students. I see tasks and complete them. When there is a shortage of staff, I often take the initiative and help out. In exceptional cases, I have also worked double shifts. In order to promote motivation among the players and club members, I have already organized a wide variety of events, including Hobby Tournaments, tours, Easter Fire, etc."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
There are several examples of taking initiative in this response. Consider making them more impactful by sharing more detail and providing context such as the kind of workplace tasks you proactively handle when you're short-staffed and how this helps your team by ensuring high-quality care is provided to patients, important details aren't missed, and all documentation is accurate and complete.
10. It's important for shift changes to go smoothly at Coca-Cola, to maintain productivity. How do you make sure transitions are seamless?
How to Answer
Coca-Cola products are consumed at the rate of more than 1.8 billion drinks per day, meaning that Coca-Cola production has to be a seamless, well-oiled machine. Shift work can be tricky in the food and beverage industry. If someone leaves a mess or if they leave their work half finished and you don't know where to begin, you can waste valuable time scrambling to pick up the pieces. Coca-Cola doesn't want to waste any time during shift changes, because time is money. Give an example that demonstrates that you are mindful of the transitions.
Written by Rachelle Enns
1st Answer Example
"When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."
Written by Rachelle Enns
2nd Answer Example
"Strong scheduling is the most important factor in ensuring transitions are seamless. In addition to solid scheduling, is everyone's willingness to jump in and help when volumes are higher than average or when staff is shorter than expected."
Written by Rachelle Enns
11. How do you handle situations that could cause you to be tardy or absent?
How to Answer
The food and beverage industry requires people and processes to operate promptly. Remember, you are a part of a much larger operation. If you are running behind, you could slow down production. Give an example that will show the interviewers at Coca-Cola that you plan and take a proactive approach to these types of situations.
Written by Rachelle Enns
1st Answer Example
"I always arrive to work at least 15 minutes before I am expected to be there, to give me extra time in case something happens. I also make sure I have the numbers of my co-workers and boss so that I can call to let them know if I'm stuck or might be running late."
Written by Rachelle Enns
2nd Answer Example
"I was raised to be early, at all times. I am well-scheduled and understand the negative impact that my tardiness can cause. If I am to be late, I am sure to call my manager, or whoever will be affected by the situation. I will also put in extra hours when necessary."
Written by Rachelle Enns
12. How do you handle customer complaints?
How to Answer
If you are interviewing for a customer facing role at The Coca-Cola Company, you want to show off your ability to deal with conflict and nurture those professional relationships. Give an example of a time you helped resolve a customer's issue.
Written by Rachelle Enns
1st Answer Example
"A customer called me very frustrated about a problem with a shipment. I listened and told them I would be happy to help. I asked more questions to understand the problem and then suggested once I had a better idea of what might solve it. The customer was very relieved and grateful that I took the time to listen and make sense of the issue."
Written by Rachelle Enns
2nd Answer Example
"If I have a customer complaint, I have been trained to actively listen, do not interrupt, and repeat back to the client in their own words. This technique prevents further misunderstanding and helps the client to feel they are listened to and cared for."
Written by Rachelle Enns
User-Submitted Answer
"I listen to the customer, let the customer vent, and ask them how to resolve the issue. The customer would then feel relieved that I came to their assistance."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
This is a great framework for handling customer complaints! If you have a specific story of a time when you helped resolve a customer dispute, I recommend providing a brief story-based example using the STAR method (Situation, Task, Action, Result).
13. Do you have experience training others?
How to Answer
Because Coca-Cola is still growing at such a rapid pace, as they hire new staff, your manager may ask you to train new employees. If you have experience, talk about how you used your strengths and skills to teach others. If you don't have experience with training, you can share how you will demonstrate, listen and observe others throughout the training process.
Written by Rachelle Enns
1st Answer Example
"Yes, I trained two individuals on XYZ skill in my previous job. First I had them shadow me so that they could see what I was doing. I made myself very approachable by making sure they felt comfortable asking questions, speaking slowly and demonstrating. I asked them if they wanted to try while I shadowed them. This was a very effective way to train, and I enjoyed it very much!"
Written by Rachelle Enns
2nd Answer Example
"I have not been in a role senior enough to train others in the past, but I believe that I will be a strong trainer and mentor in the future. I care about the progress of my colleagues and am a patient teacher."
Written by Rachelle Enns
14. Tell me about an idea you implemented in the past that made an impact.
How to Answer
Coming up with ideas to increase productivity, efficiency and save time and energy is a great way to make an impact on your coworkers and the company. Having the ability to see problems as opportunities is a skill that can make you an essential asset to The Coca-Cola Company. Think of a time you had a chance to make a difference by making a change in a process or procedure.
Written by Rachelle Enns
1st Answer Example
"Since customers are so much more concerned about their long-term health, I helped my current company come up with a marketing campaign for ABC product to appeal to the health concerns of the public. I conducted market research, using surveys to identify the specific health concerns of individuals who buy our products. By promoting our new health-conscious recipe, we were able to increase sales by 15% that year!"
Written by Rachelle Enns
2nd Answer Example
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added additional options. Our customer base responded very positively, and we kept the program running for a few years."
Written by Rachelle Enns
User-Submitted Answer
"Every now and then I have ideas that can contribute to the sustainability of a company or to efficiency, but it is not easy to change standards. With regard to the hospital, I had the idea of recycling pulse oximeter cables, as these simply end up in the residual waste here. Or sterile dispensing devices, so that each material does not have to be unpacked individually, thus saving an enormous amount of waste. The hospital has an anonymous platform for this. In my spare time, I made steel Christmas trees with two metalworkers who are self-employed and sold them online. We donated most of the profit we made to nursing homes. This way we wanted to create a positive reputation and generate future orders."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Both of these examples showcase your ability to think outside the box and come up with ideas that make a positive impact on organizations or people. If the hospital implemented your idea or is actively considering it, make sure to say so because that example shows the interviewer that your workplace ideas have made an impact.
15. What challenges do you anticipate in this new role with The Coca-Cola Company?
How to Answer
Interviewers at Coca-Cola want to hear that you understand the job description and are capable of navigating challenges at work. To build their confidence in your ability, talk about the challenges you expect based on your knowledge of the position and your experience. Then offer up an example of how you have dealt with problems in the past.
Written by Rachelle Enns
1st Answer Example
"I am looking forward to using my experience as a sales associate to help increase product visibility and exceed sales quotas at Coca-Cola. I am motivated by the challenge of meeting strict deadlines for client demands. When I was working for my previous company, I prioritized listening to customer needs and making sure I was clear on client expectations. I was so meticulous about details, checking my numbers at the end of every week and ensuring my clients were fully stocked with all of the products they needed."
Written by Rachelle Enns
2nd Answer Example
"Because this is a new industry for me, I am expecting that the biggest challenge will be in learning the industry lingo, behaviors, and complex needs. I am excited to learn and have already started studying up on industry-related topics."
Written by Rachelle Enns
User-Submitted Answer
"I expect the biggest challenge is handling the physicality of the work. Based upon the job expectation, I've only broken down pallets on a few occasions, but I am highly confident I can get the work done daily."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It seems you have a very positive attitude, and it's great that you approach this question with a willingness to learn. I recommend removing any potentially negative terms such as 'only' and 'but' and sticking with positive phrasing. I've provided an example for you below.
"I expect the biggest challenge in this role will be handling the physicality of the work. I have broken down pallets on a few occasions, and I am highly confident I can get the work done and meet the physical demands of this role."
16. Can you tell me a little bit about yourself?
How to Answer
This question can trip some people up because it is open-ended. Open-ended questions like this give you the chance to tell a story. When you talk about yourself, you want to share information that the interviewer at Coca-Cola will find exciting and relevant to the position. Engage the interviewer by telling your story with enthusiasm! Consider sharing a skill you developed that will be useful for this position.
Written by Rachelle Enns
2nd Answer Example
"I graduated with a Bachelor of Arts degree with a major in Communications and Marketing from UBC in 2009. Since then, I have been actively making my way to a leadership role in social media marketing within the hotel and hospitality industry. I am an energetic and positive person, ready to make a difference in a growing organization."
Written by Rachelle Enns
User-Submitted Answer
"I recently completed my bachelor's degree with a focus on international business management. I am interested in topics such as sustainability and logistics and in successfully shaping this combination for the future. In addition, other people inspire me a lot, but I don't feel envy in doing so; instead, this spurs me enormously to become successful myself. I am an energetic and positive person who is ready to make a difference in a growing company."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
This is a solid response because it shares the education, professional interests, and characteristics you have that would be a benefit to you in the role you're applying to.
17. How would your co-workers describe you?
How to Answer
This question gives you an opportunity to show off your best qualities. Take a moment to reflect on your relationships with your co-workers. The Coca-Cola Company is looking for individuals who are strong communicators and innovative leaders. Think about how your work ethic had a positive effect on everyone on your team.
Written by Rachelle Enns
1st Answer Example
"My co-workers respect me for my ability to navigate obstacles and solve problems. When I am working on ABC project, I always pay close attention to detail, double checking my work for any mistakes. My co-workers appreciate that I think about the big picture, being considerate of how my work will affect their jobs. I am highly collaborative with a great attitude."
Written by Rachelle Enns
2nd Answer Example
"All of the colleagues I have worked with have shared a very respectful relationship with me. We have shared the goals and knowledge required to accomplish our projects the best we can. I believe that my current co-workers would best describe me as collaborative and creative."
Written by Rachelle Enns
18. What do you think you will enjoy most about working in the food and beverage industry?
How to Answer
In our consumer culture, the food and beverage industry continues to thrive on a national and a global level. There are endless opportunities for growth at The Coca-Cola Company because business is thriving and the demand for their products is on the rise. Do your research on the company to find out how they compare to their competition. If you are new to the industry, you may want to take some time to learn more about how your position will relate to the bigger picture of manufacturing, sales or marketing of the products.
Written by Rachelle Enns
1st Answer Example
"I am excited to work in the food and beverage industry because there is an opportunity for growth. When I worked at a food processing company, I started out working in the warehouse and was promoted within six months to a delivery driver. When I found out about the warehouse supervisor position with Coca-Cola, I was immediately interested. It is so motivating to work within an industry that recognizes my potential and my abilities, giving me ample opportunity to grow my career."
Written by Rachelle Enns
2nd Answer Example
"When it comes to the food and beverage industry I love that it is so innovative and ever-changing! There are always new products being introduced which keep things interesting. I enjoy learning, so this is certainly the industry for me to be in."
Written by Rachelle Enns
19. Why are you leaving your current job?
How to Answer
Be honest about your situation using discretion with what you share. If you are leaving because you had issues with your manager, talk about it professionally. The Coca-Cola Company wants to hear that you are interested in growth opportunities or broadening your skills. Be specific about how this new position will help you take your career to the next level.
Written by Rachelle Enns
1st Answer Example
"I decided to look for other jobs because I have already been promoted twice and there is no more room for growth. This position at Coca-Cola will give me more experience as a manager and help me to cultivate my leadership skills."
Written by Rachelle Enns
2nd Answer Example
"I am passively looking for a new opportunity that will offer continued education and growth opportunities. Also, I am looking for compensation advancement as I have hit the peak of my earnings in my current company."
Written by Rachelle Enns
User-Submitted Answer
"There is not much room for growth for my company. With Coca Cola, there are much more opportunities, and hopefully, I can transfer my skills to your company."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Opportunity for growth is important; unfortunately, it's a touch vague. Let's ensure that you deliver a memorable and unique response by including specific detail around how you have grown in your current company and what you would like to see in the future. As a side note, I recommend that you practice positive phrasing whenever possible.
20. What is your greatest professional achievement so far?
How to Answer
The Coca-Cola Company is looking for individuals who are motivated. Whether your accomplishment is related to school, work or volunteer experience, you can give an example that demonstrates your determination and ability to overcome obstacles. Often an achievement is honored through receiving high praise from a manager or an award. Numbers speak volumes! Whenever you are able, tangibly explain the results, offering up a concrete example of what your achievement looked like to help the interviewer at Coca-Cola get a much clearer picture of your success.
Written by Rachelle Enns
1st Answer Example
"I was the top sales leader when at my most recent company. I think the reason I did so well was my consistency in following up with customers. I checked in with them daily, also checking to make sure I was meeting my own personal sales goals on a weekly basis. My contribution helped them increase sales that year by 25%!"
Written by Rachelle Enns
2nd Answer Example
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This achievement showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Written by Rachelle Enns
User-Submitted Answer
"I would say one of the biggest successes for me personally was that I was able to prove my own ambition, motivation, and stamina. In my training as a pediatric nurse, I realized after about 1.5 years that this career path is not what I want to do in the long term in the future. However, I still completed the training with the best performance. When I started to study, I was able to give tutorials in different subjects and help other students with their exam preparation. I often stayed late at the university. In addition, I was often the contact person for my fellow students and could often mediate well between lecturer and student. I also helped organize events at the university on a voluntary basis. At the same time, I was still working in the hospital. These achievements showed me that I was able to achieve the goals I set for myself."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Well done! This answer demonstrates that you know how to work hard and persevere toward the goals you set for yourself while managing multiple priorities and helping others to succeed along the way.
21. Tell me about a time when your actions resulted in greater efficiencies of your team.
How to Answer
Teamwork is essential when working in the food and beverage industry. To ensure that products meet quality standards at Coca-Cola, teams within every department must cooperate and communicate effectively. The goal is always to keep customers happy. Share a time when you made a difference on your team.
Written by Rachelle Enns
1st Answer Example
"When I was working as a brand ambassador for a local snack company, I moved quickly to unload and organize the products. I noticed that by keeping products organized, we were able to save some time preparing and setting up for events. I made a point to keep all products to make the distribution process go much more smoothly."
Written by Rachelle Enns
2nd Answer Example
"I am a very organized individual so when I was asked to help with the team schedule; I was very excited to make a difference! I was able to reduce a significant amount of overtime, and eliminated split shifts all-together."
Written by Rachelle Enns
22. At Coca-Cola, we understand that conflict can arise when you're working closely with others on a team. Give me an example of a time when you had to deal with an issue while working with others.
How to Answer
Responding to a conflict can be tough, especially in a team environment where you want to be sensitive not to step on any toes. Share an example of a conflict that occurred within your department or between you and a co-worker that you effectively resolved. Explain the situation and how your actions resulted in a resolution or a compromise.
Written by Rachelle Enns
1st Answer Example
"My coworker was a great salesman but horrible at the administrative side. He made so many mistakes and didn't seem to care. It bothered me because I take such pride in the quality of my work. I decided to talk with him and found out that he wasn't very clear on expectations or how to do some of the basic aspects of the paperwork for each sale. He ended up getting some additional training to get on the same page as the rest of the team."
Written by Rachelle Enns
2nd Answer Example
"In my current position there has been a concern with workplace bullying, and there are a particular group of individuals who 'lead the pack,' so to speak. The situation became out of control a few months ago, and I had to involve human resources as well as conduct a few exit interviews. It is never easy having to terminate employees; however, if they are causing conflict, it is always the best choice in the end."
Written by Rachelle Enns
User-Submitted Answer
"Since I work as a pool nurse in the children's hospital, I am on duty in every ward for different periods of time. On one ward there are problems with bullying and generally with the atmosphere of the ward. The ward is not getting new nurses and some of the students refuse to work in this ward. During my assignments, I have witnessed some situations and given honest feedback, and pointed out to staff to act differently in certain situations. If something affected me personally, I sought out the conversation because I am a very direct person and like to clarify everything personally in the first place. I also sought dialogue with the ward manager and pointed out weaknesses and problems. Supervision was planned with the ward."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
This is a strong example of your ability to handle conflict directly and in a healthy manner. You can improve this answer further by explaining a particular situation that caused conflict and inspired you to speak up to address the issue, such as when a supervisor criticized your work to another, spoke to you in an unkind manner, or did not provide clear assignments. This makes your answer more memorable and helps the interviewer better understand the kind of conflict you have successfully managed in the past.
23. The work environment at Coca-Cola can be fast-paced at times. How do you handle stress?
How to Answer
Of course, life at Coca-Cola will be busy and stressful at times. The company owns a plethora of famous brands including Coke, Sprite, Fanta, Minute Maid, Powerade, Fresca, Simply Beverages, and more. The interviewer wants to hear that you can keep up in an ever-changing, fast-moving environment. They want to hear that you will be able to handle the pressure and that you have experience dealing with this type of work environment. Share a few tips that have helped you in the past.
Written by Rachelle Enns
1st Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
Written by Rachelle Enns
2nd Answer Example
"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."
Written by Rachelle Enns
User-Submitted Answer
"I prioritize my work and focus on the most important task. Then, I move on to the next one. I keep this approach until I feel my work is finished."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It sounds as though you are very focused and driven in a fast-paced environment. To give your interviewer a more measurable idea of your abilities, I suggest including details around the pace you are accustomed to. I have provided a starter for you below.
"In my current position, I handle (discuss your workload and provide a measurable benchmark for the interviewer). To meet these demands, I prioritize my work and focus on the most important task, then I move on to the next one. I keep going until I feel my work is finished."
24. What is your greatest strength? How will it help you make a difference at The Coca-Cola Company?
How to Answer
The interviewer at Coca-Cola would like to know your stand-out skills and where you put the most value when it comes to your offerings as a candidate. Think of the traits that have helped you succeed in the past. You can draw from your experiences in school or activities if you lack in work experience.
Written by Rachelle Enns
1st Answer Example
"I have great people skills, and I make a point to be positive to help boost morale when other people on my team are struggling. I'm a good listener, and I work hard to manage conflict with grace and ease whenever an issue arises with a client or a co-worker. All of my skills will help increase productivity by keeping the work environment positive. I am focused on providing the best quality in my work, which rubs off on my co-workers because my work ethic motivates them."
Written by Rachelle Enns
2nd Answer Example
"Some great strengths you may have:
- Person of Accountability
- Invested in Culture
- Positive Mindset
- Perceptive
- Approachable
- Empathetic
- Honest
- Patient
- Decisive"
Written by Rachelle Enns
User-Submitted Answer
"My greatest strength is dependability. Whenever we are short-staffed or there is no one to cover a shift, I am always the go-to person. In addition, I am punctual. I like to be on time, and I am almost never late. These traits allow me to be reliable when it comes to getting the job done."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Awesome! Dependability and punctuality are highly regarded as strengths that any hiring manager should fully appreciate. Next, you will want to connect these strengths to the benefits for Coca-Cola, should they choose to hire you. I have provided an answer outline for you below as an example.
""My greatest strengths are [list 1-3 most important skills, according to the company's needs]. These strengths help me to [discuss how these skills ensure peak performance in the workplace]. I can see that [discuss what you believe are the company's greatest needs]. The skills that I mention will be a great fit [discuss the ways that your greatest strengths will benefit the hiring company].""
25. What is your greatest weakness?
How to Answer
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our own weaknesses, so don't be afraid to share yours!
Written by Rachelle Enns
1st Answer Example
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Rachelle Enns
2nd Answer Example
"Sometimes I have difficulty asking for help from co-workers. I like having control over my daily tasks and taking on new projects, but I'm not always willing to admit when I have taken on too much. When I made a mistake because I was juggling too many projects, I learned that it's okay to ask for help. I'm learning how to organize myself better and communicate what I need from my team. This skill has helped me be more effective at my job, and it's helped my team work together even better than before!"
Written by Rachelle Enns
26. What goals would you like to accomplish while working for Coca-Cola?
How to Answer
If you are looking for opportunities to advance your career, Coca-Cola is a great place to start! They are interested in hearing about how you want to grow within the company. You may be taking the next step in your career or starting out fresh out of college. It's important to do your company research before interviewing and identify how they will help you reach your goals.
Written by Rachelle Enns
1st Answer Example
"After looking through your careers I was excited to find out that your mission is very much in line with my career goals. Your leadership development program is exactly what I need to improve my management and team building skills. I want to grow my career in merchandising, eventually moving into a management role. I feel confident that working for you will help me to cultivate my skills so that I can take my career to that next step."
Written by Rachelle Enns
2nd Answer Example
"My primary career goal is to find a position where I can stay long term while making an impact on the company's profitability. Because Coca-Cola has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit. And what better way to grow as a professional than to join the worlds' largest total beverage company."
Written by Rachelle Enns
User-Submitted Answer
"Based upon the job description and my experience in grocery, I want to learn the ropes and build up my career in merchandising, eventually to a bigger role."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
This is a good start! Try to take typical phrasing such as 'learn the ropes' and 'bigger role' and replace them with more specific goals and career targets. I have provided a starter for you below.
"Based on the job description and my experience in grocery, I see that there is an opportunity for me to learn (discuss some tasks, hard skills, and/or soft skills). I want to learn more about merchandising, specifically (what area of merchandising) and build up my career into a role such as (talk about one or two roles that you look forward to growing into over time)."
27. What interests you about Coca-Cola?
How to Answer
Coca-Cola was created in 1886 by a pharmacist and from the creation of this flagship product, the entire Coca-Cola Company was born. It is essential that you do your homework before an interview! Coca-Cola wants individuals who are reliable and also those who are willing to work hard to get the job done right. Someone who will appreciate their longevity and good standing in the food and beverage business. You want them to know that you fit the profile of the type of candidate for which they are looking.
But first, you want to impress them with your company knowledge. After a little research, you will learn about their mission to create new products and services to meet the needs of their customers.
Review the website and then consider checking out what people are saying about them on glassdoor.com. The interviewers at The Coca-Cola Company want to hear about the good things future employees are looking forward to experiencing! It will show them that you are not looking for just any job.
Written by Rachelle Enns
1st Answer Example
"I'm excited to work for a company who cares about their impact on the environment. Coca-cola has efforts related to diversity and inclusion that every company should follow. I'm excited to join a team that shares the same values as me. Your mission stood out to me because I also value providing the best service to customers and creating innovative solutions to problems. Your reputation for meeting your customer's needs, by making changes to your products, and listening to them is impressive!"
Written by Rachelle Enns
2nd Answer Example
"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel that this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in food science while giving me an opportunity to advance in my management skills."
Written by Rachelle Enns
User-Submitted Answer
"What interests me are not just only the products you serve, but the stability in your company. There are many opportunities for growth, and I am looking for not just a job but a career. I am currently seeking something where I can move up the ladder."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It is evident that you are ready for your next move and to see future career growth, which is wonderful! When you mention opportunities to grow into a career and move up the ladder, I recommend taking those typical phrases and replacing them with more specific career targets. I have also replaced 'negative' wording (although it isn't negative, there is a more positive way to approach communication) with new suggestions. For instance: 'not just' appears a couple of times. I have provided a starter for you below.
"I am interested in Coca-Cola products and also the stability of the company. There are many growth opportunities, and since I am looking for a long-term career opportunity focused on (management/food and beverage, logistics, for instance), this organization seems like an excellent fit. My career desire is to earn my way into new positions over time, such as (list a few job titles 3, 6, 9 years into the future that interest you)."
28. Describe your typical work week.
How to Answer
Think about your typical day-to-day in your current or most recent role. Reflect on how your work ethic helped you to stay organized and tackle challenging projects. Connect your past experiences to what you expect to experience while working for Coca-Cola.
Written by Rachelle Enns
1st Answer Example
"I like to take time to prepare for the week by organizing my schedule every Monday morning. I make sure all of my meetings are marked on my calendar and set reminders about important deadlines. I understand that changes can interrupt my daily flow, and I can adapt and stay calm when those shifts occur throughout the week. I am efficient, getting my work done within 40 hours each week. I have also proven myself to be flexible to stay late when I need to finish a project or if one of my co-workers needs assistance."
Written by Rachelle Enns
2nd Answer Example
"My typical work week is always non-typical! My days range from making client phone calls, site visits, and answering questions and concerns via email. Client management is the key to what I do."
Written by Rachelle Enns
User-Submitted Answer
"When I start my shift, the first thing I usually do is sift through all products and remove anything rotten. This is called culling. I then position all merchandise so it appears presentable for our customers. Then I fill all the gaps on the displays, so they always appear full because anything almost or completely empty is unattractive, and we are committed to selling the highest quality products."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Terrific overview! I can actually picture you doing these tasks, which is an important factor in storytelling. At the end of your answer, I recommend making a statement regarding the connection between your typical work week and the expectations of this new role. I have provided a starter for you below.
"When I start my shift, the first thing I usually do is sift through all products and remove anything rotten, which is called culling. I then face all merchandise, so it appears presentable for our customers. Then I fill all the gaps, so the displays are always full because anything almost or completely empty is unattractive, and we are committed to selling the highest quality produce. These tasks have prepared me for the expectations of this opportunity with Coca-Cola. For instance, I have gained skills in...(discuss some aligning tasks, hard skills, soft skills)."