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Account Executive Mock Interview

To help you prepare for your Account Executive interview, here are 30 interview questions and answer examples.

Account Executive was updated by on March 13th, 2022. Learn more here.

Question 1 of 30

What are three skills you think are necessary to be a successful account executive?

The interviewer is trying to see if you are aware of your strengths and are able to identify what it takes to be successful in this role. They want to see how you have developed your skills throughout the years. The fact that you are aware of what skills are needed helps them predict how successful you will be on their team.

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30 Account Executive Interview Questions & Answers

Below is a list of our Account Executive interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Behavioral

    1. What are three skills you think are necessary to be a successful account executive?

  • Behavioral

    2. Tell me about a client that you lost and what you learned from it.

  • Behavioral

    3. What would you say your one or two biggest failures or mistakes have been? What did you learn from them?

  • Behavioral

    4. How do you regroup and recover after multiple rejections?

  • Behavioral

    5. How do you respond to a client who continues to reschedule or tells you that they do not have time to meet with you?

  • Behavioral

    6. What is the most difficult client you had to close and what did you learn from it?

  • Behavioral

    7. Tell me about a recent customer who tried to cancel without giving a reason and what you did to retain them.

  • Discovery

    8. What are you looking forward to the most with this position?

  • Discovery

    9. What experience do you have in sales or as an account executive?

  • Discovery

    10. What is one piece of advice you have been given as an account executive that you still use today?

  • Discovery

    11. What do you do to improve your sales skills?

  • Discovery

    12. What type of environment do you do your best work in?

  • Discovery

    13. What do you think is the most rewarding part of being an account executive?

  • Discovery

    14. What is a skill that you are working on strengthening?

  • Discovery

    15. What are some of the challenges you see that are facing this industry?

  • Discovery

    16. What attracts you to this industry?

  • Discovery

    17. What do you see as the key skills when closing a sale?

  • Discovery

    18. What do you know about our products or services?

  • Operational

    19. How have you approached renewals?

  • Operational

    20. Which part of this position would you have the most learning curve in?

  • Operational

    21. What are ways you build rapport with a new customer?

  • Operational

    22. How do you approach cold-calling?

  • Operational

    23. What do you use for lead management? How do you follow-up with your leads? What is your follow-up method?

  • Operational

    24. What teammates do you communicate with the most in your role and how beneficial are they to you and the sales process?

  • Operational

    25. Walk me through how you spend a typical day in your current position.

  • Operational

    26. What are some key performance indicators (KPIs) or goals that you were reviewed on in your previous role?

  • Operational

    27. Give me an example of a time when you had an idea to enhance the sales process and how you implemented it.

  • Operational

    28. What methods do you use to get new clients? What do you find works best?

  • Situational

    29. How would you handle a client who wishes to cancel due to finding a new product that they think fits the needs of their business better?

  • Situational

    30. Let's say you're half way through the sales month and you are not on track to meet your quota. How do you approach the remainder of the month?