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Department Manager Interview Questions

35 Questions and Answers by

Ronda Barnes is an HR professional with over 10 years of experience in career development and strategic staffing. She has a master’s degree in Human Resource Development and a graduate certificate in Online Learning and Teaching.

Department Manager was updated on October 25th, 2021. Learn more here.

Question 1 of 35

What do you know about our department store?

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List of 35 Department Manager Interview Questions & Answers

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  1. 1.

    What do you know about our department store?

  2. 2.

    What would you do if a customer asked you about a product or service you are unfamiliar with?

  3. 3.

    Tell me about yourself.

  4. 4.

    How will you improve your department?

  5. 5.

    Tell me about your education/training.

  6. 6.

    Describe a time when you had to handle conflict in the workplace. How did you handle the situation?

  7. 7.

    Have you experienced theft in your department? How did you respond?

  8. 8.

    What do you think are the best methods to increase sales?

  9. 9.

    How would your coworkers describe you?

  10. 10.

    What's your ideal company to work for?

  11. 11.

    What do you like most about being a manager?

  12. 12.

    Describe your management style.

  13. 13.

    What are your strengths?

  14. 14.

    How do you manage your priorities?

  15. 15.

    What are some of your weaknesses?

  16. 16.

    Describe a situation in the past that involved you having to go to extraordinary measures to help a customer.

  17. 17.

    How reliable of a worker are you?

  18. 18.

    Why do you want to be a Department Manager?

  19. 19.

    How are your customer service skills?

  20. 20.

    Describe a time when you led a team to a goal and how did you achieve the goal on time.

  21. 21.

    Why are you considering leaving your current company?

  22. 22.

    What do you know about our company culture?

  23. 23.

    How would you describe your communication skills?

  24. 24.

    Why should we hire you?

  25. 25.

    How do you motivate employees?

  26. 26.

    Do you have experience coaching others?

  27. 27.

    Tell me about your ability to work under pressure and handle stressful situations.

  28. 28.

    What skills or experience has your previous roles provided that has prepared you for this role?

  29. 29.

    What do you know about the products or services in this department?

  30. 30.

    How do you evaluate the performance of others?

  31. 31.

    Where do you see yourself five years from now?

  32. 32.

    Do you have any questions for me?

  33. 33.

    Do you have experience working with diverse groups of people?

  34. 34.

    What is your availability for this position?

  35. 35.

    What is one area that you would love to learn more about personally or professionally?