When have you shown a flexibility in your work schedule? When have you picked up shifts?
I will do whatever necessary to earn this position.
Yes I am wiling to work overtime.
Yes I can work out of hours, I have undertaken shift work previoulsy therefore I know I can manage this.
Name three areas you believe you could improve as a manager.
Open minded, people's person quick learner.
Excellent customer service, work well under pressure, work well on my own and as part of team.
I'm honest, dependable and learn fairly quick.
Honesty, loyalty, and dependability.
Good interpersonal skills, good managing conflict situations and at motivating others.
Give me an example of when you have worked under stress and pressure. How do you handle those situations?
I'm able to work under stress.. I don't let rudeness or stress get the best way of me it doesn't effect how I talk to my customers.
I work quite well under pressure.
I work best under pressure and I like to stay busy.
As previoulsy mentioned I am used to working to timescales and carrying a complex case load. I am aware whn to seek support and advise.
I have experince and knowledge of working in crisis situations and under pressurised time scales I am aware of the need to take care of my own well being and have an awareness when I need to seek support and advice.
How would your current or former co-workers describe you?
I'm ambitious able to count on & work with easy to get along with.
Coworkers say that I am friendly, professional, and informative.
They say that I am a good leader and when I train employees I try to make fun/ easy ways for them to remember how to do a task and to do it correctly every time.
What do you feel is an acceptable amount of days to be absent in a calendar year?
Tell me about your greatest work related accomplishment.
What leadership qualities do you possess?
Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
How do you show your co-workers the importance of communication in the workplace?
What characteristics or events have contributed towards your success as a leader?
What has made you ready for this responsibility?
How do you successfully motivate your team?
As a manager, what is your greatest weakness?
How many people did you supervise at your last position?
What do your team members think of you as the team leader?
What type of team members do you dislike working with?
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