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Top 30 Wal-Mart Interview Questions

Question 1 of 30
Rate your communication skills from 1-10 with proper examples backing your given rating.
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Question 2 of 30
Tell me about a time when you went above and beyond for customer service.
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How to Answer
If you have no retail experience or job experience, tell the interviewer something amazing you did on a group project at school before. If you have job experience, tell the interviewer anything special you did that was above and beyond what you were asked to do.

Answer Example
"Going above and beyond is very important to do when working in retail. The grocery store where I currently work presents many opportunities for me to perform that extraordinary act of kindness This includes helping seniors with their groceries, offering to help customers find a product, or even show them different ways to cook some of the produce they may be unfamiliar with."
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Question 3 of 30
Tell me about a time there was a serious conflict on your team. How did you resolve it?
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How to Answer
Analyze the situation and it it is very minor, let it go. If it involves something that could hurt Wal-Mart, such as theft, or they are being disruptive, then you need to take action. Whether that is trying to calm the employees down, or seeking a manager to help solve the problem.

When cooperating with groups of people from different backgrounds and various work styles, conflict is inevitable. Think of an example of when your team experienced a conflict. Be sure to highlight how you skillfully handled these conflict issues.

Answer Example
"We recently had two employees fighting over a customer. One associated insisted they greeted them first and the other insisted they did not poach. To solve the issue, I split the commission between the two of them. Neither was happy about the situation, but it made them more aware, moving forward, of the whereabouts of their customer."
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Question 4 of 30
How would you deal with an angry customer while you were busy completing tasks?
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How to Answer
Just remember, no task is more important than the customer unless safety is on your mind. So any job that you are currently working on, you must be willing to stop and help the customer. If you have never been yelled at by a customer in retail before, consider yourself lucky, but almost everyone has. It is a simple procedure, just remember to stay calm, and try to solve the problem without getting emotions involved. It's always best to ask for help from a manager in any situation that involves an angry customer.

Answer Example
"If I had an angry customer I would treat them well by listening to what they had to say and asking what I could do to make turn them into a happy customer again. I think most people simply want to feel that they are being heard."
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Question 5 of 30
Do you prefer working in a team environment or alone?
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How to Answer
This question is not a trick one! The interviewer is trying to get a feel for your personality and how you interact with others. You may work well without the need for much management or direction, or perhaps you are better driven by a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.

At Wal-Mart, you should enjoy working in a team environment, unless you plan on stocking shelves. So if its stocking shelves, that can be a plus, because most of them work in one aisle by them self. Tell the interviewer; you enjoy working in teams. Cite an example, of when you last worked in a team environment.

Answer Example
"Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well."
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Question 6 of 30
What are some of your weakness?
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Question 7 of 30
How do you expect to make a difference at Walmart?
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Question 8 of 30
Tell me about a time when you had to be a leader. How was the outcome?
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Question 9 of 30
How would your references describe you?
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Question 10 of 30
When was the last time you contributed to a team effort and what was your role?
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Practice More Interviews

Behavioral
We all have some behaviors that are typical of us and which sometimes results ...
Common
There are some questions that employers ask at almost every interview. ...
Communication
Communication skills are essential for any workplace to function efficiently. ...
Leadership
If you are interviewing for any type of leadership role; prepare with our ...
Management
Our management questions are designed for any interview for a position ...
Teamwork
This set of questions aims to ascertain what your idea of teamwork is and ...

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Career Interviews at Wal-Mart

Assistant Manager
Assistant Store Manager
Cashier
Customer Service Representative
Deli Sales Associate
Electronics Sales Associate
Inventory Supervisor
Overnight Stocker
Pharmacy Technician
Sales Associate
Store Manager
Question 11 of 30
What unique qualities about yourself would you bring to our company?
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Question 12 of 30
Describe a time when you had to sacrifice quality to complete a job?
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Question 13 of 30
Why do you feel you will be better suited for this job than the other applicants?
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Question 14 of 30
What would you do if a coworker asked you to help them steal?
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Question 15 of 30
Why would you like a position at Walmart?
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Question 16 of 30
Why should we not hire you?
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Question 17 of 30
Tell me about a time when you disagreed with your boss.
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Question 18 of 30
What is your best personal trait?
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Question 19 of 30
How do you handle working in challenging team environments?
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Question 20 of 30
Tell me about a time when you had to work with someone who was difficult to get along with.
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Question 21 of 30
What are some of your weaknesses?
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Question 22 of 30
How would you improve Walmart if you were CEO?
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Question 23 of 30
Where do you see yourself in the walmart organization in two years?
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Question 24 of 30
What do you know about working in retail?
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Question 25 of 30
Why are you looking for a new job?
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Question 26 of 30
How do you motivate your fellow team members?
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Question 27 of 30
What was your least favorite job? Why?
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Question 28 of 30
What business growth efforts have you noticed Wal-Mart partaking in as of late?
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Question 29 of 30
How well do you handle customer complaints?
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Question 30 of 30
When have you used an inventive method to stretch company resources beyond the normal level?
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About Wal-Mart

Wal-Mart Stores, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores. Headquartered in Bentonville, Arkansas, United States, the company was founded by Sam Walton in 1962. Walmart is the world's largest company by revenue, according to the Fortune Global 500 list in 2014, as well as the biggest private employer in the world with 2.2 million employees.

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