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Wal-Mart Interview
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30 Questions and Answers Written by Rachelle Enns

Updated on July 30th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
Why would you like a position at Walmart?
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How to Answer
Wal-Mart is a great place to work with a lot of growth opportunities. Perhaps you want a chance to move up in your career, and you know Wal-Mart has plenty of opportunity for advancement. You know Wal-Mart treats their employees very well, and you are excited to be a part of their team. Don't forget to tell the interviewer that you want the job!

Perhaps Wal-Mart offers an excellent continuing education program, excellent health benefits, or an irresistible growth plan. Highlight a couple of the reasons why you want to work for them and be sure to close your statement with an expression of pure enthusiasm.

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Question 2 of 30
Rate your communication skills from 1-10 with proper examples backing your given rating.
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How to Answer
The interviewer would like to know how you rate your communication skills. First, on a scale of 1-10, discuss how skilled are you in communication. Try to avoid giving yourself a 10, and nobody is perfect, and you do not want to come across as overly confident or someone who has no room for feedback and improvement. Alternately, avoid giving yourself too little credit. You do not want to paint the picture that you are a communication dud! Try to remain in the 7.5-9.5 range while staying honest and accurate. Use an example of your excellent communication to back your answer.

Question 3 of 30
Tell me about a time when you went above and beyond for customer service.
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How to Answer
If you have no retail experience or job experience, tell the interviewer something amazing you did on a group project at school before. If you have job experience, tell the interviewer anything special you did that was above and beyond what you were asked to do.

Question 4 of 30
Tell me about a time there was a serious conflict on your team. How did you resolve it?
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How to Answer
Analyze the situation and it it is very minor, let it go. If it involves something that could hurt Wal-Mart, such as theft, or they are being disruptive, then you need to take action. Whether that is trying to calm the employees down, or seeking a manager to help solve the problem.

When cooperating with groups of people from different backgrounds and various work styles, conflict is inevitable. Think of an example of when your team experienced a conflict. Be sure to highlight how you skillfully handled these conflict issues.

Question 5 of 30
How would you deal with an angry customer while you were busy completing tasks?
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How to Answer
Just remember, no task is more important than the customer unless safety is on your mind. So any job that you are currently working on, you must be willing to stop and help the customer. If you have never been yelled at by a customer in retail before, consider yourself lucky, but almost everyone has. It is a simple procedure, just remember to stay calm, and try to solve the problem without getting emotions involved. It's always best to ask for help from a manager in any situation that involves an angry customer.

Questions 6 through 30
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Writers for Wal-Mart Answers and Questions

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 09/29/2011
Last modified on: 07/30/2018

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