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Office Administrator Interview

60 Questions and Answers by Professional Interviewers

Question 1 of 60
Describe your knowledge and experience in using data to inform decisions.
User-Submitted Answers
I have a very excellent knowledge and experience in using data to inform decisions.
I have analyzed testing data to identify strengths and weakness in order to provide intervention strategies.
I input data into excel and powerpoint to come up with the best possible way to solve my problem or task.
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Question 2 of 60
Tell me about yourself?
User-Submitted Answers
Please outline your experience in handling cash.
My name is tia Kelly. I live in Nevis and I love to interact with people.
I grew up in Charlotte. Ever since I can remember I have had a desire to read and write. I developed interest in the legal world, At SPCC things began to fall into place. My English professor recommended me on my writing and reading skills to the point I was recommended for the Paralegal program and hand picked to assist the CJ teacher.
,I came from bogota Colombia in 1994 I relocate here, in 2000 I started to work with Barclays bank as payments analyst with 15 years experience in a busy finance environment, providing high professional customer service, I ensuring customer needs are met in line with the business goals at all times. One yerar ago we made redundancy I saw a great opportunity the skills and experience I gained in customer satisfaction to my new challenge.
Outline your experience of accurately undertaking basic office/paperwork duties.
First of all thanks for the opportunity given. my surname is itumeleng, my names are faith keitumetse. born in 1989 09 28 in Taung north west province. currently living in Pretoria for work. i have one child, 10 months old. i matriculated in 2007 have code 10 drivers license, Basic ambulance assistant course and computer literacy. i started to work in 2013 at tshenolo resource pty ltd company as a store manager, my core work was to allocate trucks, keep record for containers, and orders for facilities, keep store clean, same year I got the job at wm meondo I worked as an office administrator, my core work was to comply tender document and submit in time,
I am an Administrative professional with a track record of 21 years of supporting senior executive managers in administrative and financial management. I have 10 years of extended customer service. I am a woman of word with relentless work ethics and a very pleasing personality. I am very courteous, patient, and can perform in smooth office environment as well as changing and challenging environment. French and Haitian Creole are native languages. I function very well in English and I have Intermediate Spanish level reading and writing. I am very good handling impatient clients and beneficiaries. I wear all the time a smile in my face, my greatest asset in the midst of any challenges.
Lease outline your experience of accurately undertaking basic office/paperwork duties.
I'm 23, I have worked in customer services since I was 18 which has taught me a lot. I started my own physio business last year, im currently practicing in the evening and on weekends. I live in a house with 3 other people and come from a large family so am used to being surrounded by people. I'm interested in this job because I'd like to learn a bit more about the mortgage market, I know a little but would be interested in knowing more, I looked into buy ing a house with my parents before which is where I first started learning a bit about mortgages and now would like to learn more as I still want to buy at some point.
Please outline your experience of handling cash.
Question 3 of 60
What is your education background?
User-Submitted Answers
I was the handpicked assistant to the CJ, exams, powerpoints. I interned in the judges office. For the past 5 years have been working in corporate law.
I have complete b-com since 2013 and have site by site computer opretor job in jmk infosoft ltd. Afther since 2013 to 2015 I have complete my mather digree mba.
Currently working on my associates for business adminatration, and completed certificates.
I come from quite an alternative background. I started school when I was 7 however I still have recognized GCSE's and A levels.
I have an associates degree in accounting from Harvard University.
I have studied up to BA Final from Gauhati University and then I did correspondence course B Com from Mumbai University in the year 2000
Question 4 of 60
What is your knowledge of Google Docs, and what type of role do you see foreplaying in the future with such software?
User-Submitted Answers
I had to use various types of software for different projects. Refer to resume..
I have a good knowledge of a wide range of IT programs. I can see that it plays a large part in the role for storing/editing data.
I have a brief knowledge of google documents. I see Google document playing a major role in the future I think that it will the new way of documenting information.
Question 5 of 60
Have you ever coordinated an event? How did it go?
User-Submitted Answers
I have coordinated several events and they went spectacular .
I haven't ever co-ordinated an event however I have been in charge of a team of staff in the past and know how to delegate manage and keep staff happy while doing so.
Question 6 of 60
Give me an example of when you procastinated and it led to a very difficult situation? Whether requiring you more work in the end or turned a project into a disaster?
User-Submitted Answers
I'd say im more of a worrier than a procrastinator, If theres something I need to do, I'm more likely to worry about it than procrastinate, normally the pressure will force me to do something about it. There was a situation where I procrastinated during a shift and ended up cramming maintenance admin into a couple of hours, meaning it was less accurate than it could have been.
I am not procrastinator so I have never experienced such problem within my career.
Question 7 of 60
Tell me about a time when you've had to fire an employee?
User-Submitted Answers
When an employee cross the organizational polices.
I havnt ever had to fire an employee.
Once I had to fire an employee and afterwards I felt terrible because she was a single mother of two.
Question 8 of 60
Give me examples of your leadership experiences in the past? What was the most defining role for you?
User-Submitted Answers
I was a supervisor in a bar where I was responsible for a team of bar and kitchen staff, cashing up and watching stock. I also worked in a café/shop where I was often in charge of others. I feel I learn more or new things with every job I do, which is why I would like to have a change of career now. Things you learn in a job soon become very valuable knowledge in life too.
Training new staff.
Question 9 of 60
Tell me about your cash handling experience.
User-Submitted Answers
Experience of handling cash ?
Experience of handling cash.
I have had a lot of cash handling experience. I have worked in a variety of settings where I had to handle cash upto 3-4 grand. I worked at dollar stores, apparel, Lottery centres etc.
Used to cashing up and banking money. Used to handling cash payments as well.
Question 10 of 60
How well would you say you supervise people?
User-Submitted Answers
I think I'm very conscientious, I try not annoy people or ask for things in a rude or demanding way. I think I can put myself in their shoes. At the same time I think I get the things I want done, and my staff respect me.
According to their job allocation and at the end of the day job is done.
Question 11 of 60
What three expectations do you have of your office staff?
User-Submitted Answers
To be polite to co-workers, do the job you are paid to do and do it well.
Question 12 of 60
What do you feel about traveling? Were you asked to travel at your last job?
User-Submitted Answers
I would travel within a reasonable distance, or occasionally further when needed, however I wouldn't want to be in a job where I was constantly away from home.
Question 13 of 60
What do you percieve as a top priority for office administrators?
User-Submitted Answers
Polite and helpful communication, staying on top of your workload and providing good service as expected.
Keeping projects and people running smoothly, taking care of any concerns as they arise. Making sure all deadlines are met and keeping the department up to speed with its annual tasks to be completed.
Question 14 of 60
There is a strong demand for office administrators, why are you better than the rest?
Question 15 of 60
Tell me about the most difficult supervisor you have ever worked with, and how you went about working with him or her?
User-Submitted Answers
My current manager is quite difficult to work with, I generally end up trying to sort things for myself directly with the people I need to talk to, rather than going through her as I find she misunderstands and complicates things.
Question 16 of 60
An office administrator needs to be very organized, describe to me your organization characteristics?
Question 17 of 60
You have been asked to set up a meeting, quickly go over the steps you take to make this meeting happen?
Question 18 of 60
What are your experiences with Excel and Powerpoint? What successful Powerpoint presentations have you made in the past?
User-Submitted Answers
The calculation with excel.
Question 19 of 60
Walk me through a typical day for you at your last office.
User-Submitted Answers
I am in early and answer calls received from employees who may have a problem.
Question 20 of 60
Explain your experience in running meetings and team groups?
Question 21 of 60
What was your main weakness at your last job that you would like to improve upon at this one?
User-Submitted Answers
My weakeness used to be I accepted more work in an effort to please everybody and I relaised later that is detrimental to my work performance.
Question 22 of 60
Can you multi-task? What experiences have you done that represent to me how well you multi-task?
Question 23 of 60
What in the office is least important to you, or could be removed?
User-Submitted Answers
Nothing is least important I rather improve people the way of doing things.
Question 24 of 60
Tell me about your favorite co-worker/boss you've had in the past.
Question 25 of 60
How did you handle the recent financial crisis with customers?
Question 26 of 60
Describe a bad customer service experience you have had in the past and how you handled it?
User-Submitted Answers
I have more than 15 years experience in advising.
Okay, well I went to oregon davis schools.
It was an angry customer phone and wanted to why her matter has not been resolved. I listened to what she was saying then I calmly reply her by telling her that I am willing to assist her, asked her to give me her name and contact number so that I will make a follow up and phone her back regarding the status of her complaint.
Question 27 of 60
Explain to me your favorite business software. How do you use it in your office?
Question 28 of 60
Describe to me a situation when you were given a large amount of data, had a purpose to analyze it, and gave an outcome regarding this data, explain to me the process you took forth in each stage of that process?
Question 29 of 60
The moment you walk in here, I'd hope you would have goals set in place for a specific time period, what do you think they will be?
Question 30 of 60
What is your ideal company?
User-Submitted Answers
One that recognizes their employees as future leaders and take pride in listening to new ways of performing old procedures. Company that appreciates its employees by rewarding those who excel. A company who treats all employees with fairness.
Question 31 of 60
How well do you think on your feet?
Question 32 of 60
How do you keep a sales team motivated? What are your tactics?
Question 33 of 60
If you could, would you like a more important role in your company? Such as an executive in the future?
Question 34 of 60
Why do you want to work for this office?
Question 35 of 60
Give me an example of how you keep track of details while engaging in conversation?
Question 36 of 60
What is the most important piece to a successful office? A certain worker, a certain computer, what?
Question 37 of 60
Why do you want to be an office administrator?
User-Submitted Answers
I enjoy an office environment, I enjoy to tackle issues that we normally encounter.
Question 38 of 60
Are you okay working without a break if the office needs it?
Question 39 of 60
Why did you leave your last job?
User-Submitted Answers
Although I really enjoyed working at my last job, it was always intended to be a part time, temporary position. Both my employer, and myself knew that it was never intended to be a career.
Question 40 of 60
How do you keep office workers motivated?
Question 41 of 60
What tactics in the past have you employed that kept close watch on competition?
Question 42 of 60
What signs of trust have you demonstrated in the past while working?
User-Submitted Answers
Done my job well, went in vunrable peoples homes unattended, cashed and banked business money.
Question 43 of 60
How would you go about developing a new sales tactic, explain to me the process you would begin with the marketing people and how that would eventually be in the hands of the sales people?
Question 44 of 60
Customers can have a nasty attitude for no reason, either way, what techniques do you employ to calm down customers when they are irratated?
User-Submitted Answers
Make them see that you clearly understand them and their concerns. Put them in my position for the sake of resolving the problem at that particular time.
Question 45 of 60
How many years of office work have you had?
Question 46 of 60
Why are you the best person for this position?
User-Submitted Answers
Because I know the work and I dont need to be trained, i'm punctual, I am a hard worker and i'm always willing to go an extra mile.
Question 47 of 60
What attracted you to this company?
User-Submitted Answers
What attracted you to this company?
To decorate the company and open plan space so that employees can work without noise.
Question 48 of 60
Some days as an Office Administrator you will have large amounts to due, others, but rarely, will have nothing to do, what will you do during those slow times?
User-Submitted Answers
Will work on the back log if any or will plan for the next week.
Question 49 of 60
Office Administrator requires you to have a large wealth of knowledge about every aspect in the office, what can you tell me about the accountants role and their importance in team functions?
Question 50 of 60
How well do you work in teams? When was the last team leading position you've held?
Question 51 of 60
Do you work well under pressure?
User-Submitted Answers
I have deadlines to meet in my present job which puts pressure on my many other tasks I have to complete, but I prioritise them and put my skill of time management into place.
Question 52 of 60
What is your great strength?
Question 53 of 60
What is your greatest weakness? What are you doing to improve it?
Question 54 of 60
What are your career goals?
Question 55 of 60
Explain your greeting and how you handled phone calls at your previous employment.
Question 56 of 60
If you were CEO of your last company, what would you change?
Question 57 of 60
Tell me a time when you had to handle something drastic, but no one was around, how did you do it?
Question 58 of 60
Tell me about a time when you had not done a task correctly because you were not trained propperly?
User-Submitted Answers
If I am unsure of a task I will ask for help. I have not made a mistake.
Question 59 of 60
Describe a time when you had really felt good about a performance in your job?
User-Submitted Answers
When I got 98 percent on my last audit.
Question 60 of 60
Tell me about a time when you missed some important details about a transaction, what happened?

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