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Community Association Manager Interview Questions

30 Questions and Answers by

Ronda Barnes is an HR professional with over 10 years of experience in career development and strategic staffing. She has a master’s degree in Human Resource Development and a graduate certificate in Online Learning and Teaching.

Community Association Manager was updated on October 14th, 2021. Learn more here.

Question 1 of 30

What is your process for hiring maintenance work? What do you look for in a company, cheapest price or higher rated service?

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List of 30 Community Association Manager Interview Questions & Answers

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  1. 1.

    What is your process for hiring maintenance work? What do you look for in a company, cheapest price or higher rated service?

  2. 2.

    Are you an organized person? Explain.

  3. 3.

    How do you handle complaints from property owners or tenants?

  4. 4.

    When have you had a problem with a homeowner or tenant before? How did you handle the situation?

  5. 5.

    Tell me about a time when you were able to overcome an obstacle in a creative manner.

  6. 6.

    How do you handle delivering bad news to others?

  7. 7.

    What is one area that you would love to learn more about personally or professionally?

  8. 8.

    What are the top three skills you have acquired in your last role?

  9. 9.

    Give an example of a time when you had to make a relatively quick decision.

  10. 10.

    What are some common complaints you have received from property owners or tenants?

  11. 11.

    What do you know about our development? Our community?

  12. 12.

    What are some common HOA laws? Have you read through our HOA laws, if so, what did you think of them?

  13. 13.

    What bookkeeping experience do you have?

  14. 14.

    Why did you choose to pursue a career as a community association manager?

  15. 15.

    What kind of events cause you stress on the job?

  16. 16.

    Have you led any HOA meetings before? What was your role?

  17. 17.

    Have you ever had to deal with a major problem in your community before? Example, sewage back up, major power outage, etc? How did you handle it?

  18. 18.

    How are your presentation skills? How do you prepare for presentations?

  19. 19.

    What skills would you like to develop in this job?

  20. 20.

    Could you tell me a little bit about your computer skills?

  21. 21.

    Describe your customer service skills.

  22. 22.

    Why should we hire you?

  23. 23.

    Do you have any questions for me?

  24. 24.

    Tell me about yourself.

  25. 25.

    What do you see as the most difficult task in being a Community Association Manager?

  26. 26.

    How do you manage your priorities?

  27. 27.

    How do you prioritize your work?

  28. 28.

    How would you rate your communication skills?

  29. 29.

    What do you think are the three most important responsibilities of this role?

  30. 30.

    How do you maintain records?