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Community Association Manager Interview
Questions

17 Questions and Answers by Rachelle Enns

Published November 6th, 2014 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 17
What are some common complaints you have received from property owners or tenants?
***Note: We do not have professional answers for this career***
User Answers
1.
Association dues are too high.
2.
Water Intrusion and Mold Issue complaints.
3.
Community is beginning to look rundown.
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Top 15 Community Association Manager Interview Questions with Full Content
1.
What are some common complaints you have received from property owners or tenants?
User-Submitted Answers
1.
Association dues are too high.
2.
Water Intrusion and Mold Issue complaints.
3.
Community is beginning to look rundown.
2.
Give an example of a time when you had to be relatively quick in coming to a decision.
User-Submitted Answers
1.
Annual meeting and Election dispute with quorum requiements.
2.
Making decision to give gate pass for free or charge for it.
3.
When pool company resigned.
4.
Whether or not to give a refund of a damage deposit. I had to determine this quickly, so I assessed the situtation and made the decision so that both parties felt this was fair.
3.
When have you had a problem with a homeowner or tenant before? How did you handle the situation?
User-Submitted Answers
1.
Tenant does not feel she needs a lease to live in parents home. Our covenants state a lease must be on file. Explained that to her and she understood.
4.
How do you handle complaints from property owners or tenants?
User-Submitted Answers
1.
Listen to their concern and if necessary forward to appropriate committee.
5.
What is your process for hiring maintenance work? What do you look for in a company, cheapest price or higher rated service?
User-Submitted Answers
1.
Quality and Affordability.
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