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Property Manager Interview Questions

43 Property Manager Interview Questions
Question 1 of 43
What factors are crucial within an organization and must be present for you to work most effectively?
How to Answer
What things are crucial for you? Common responses might include:

- Ethical leadership team
- Trust
- Being a part of something bigger than yourself - Making an impact
- Sense of having more than a job
- Employee benefits package - It provides the employee with a peace of mind knowing that whatever happens they are going to be okay! Benefits are often more important than compensation!
- Stability
- Opportunities for employee engagement - being able to be involved!

Simply share what things are very important to you, and your passion will automatically come through!
Answer Example
"Trust is absolutely important to me. I need my superiors to trust me to deliver the results that they want. If they don't trust me, then they'll end up getting in the way of daily operations, which jeopardizes my ability to deliver the results they're asking for."
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Question 2 of 43
How have you improved as a property manager over the years?
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How to Answer
Interviewers don't expect us to be perfect! Instead, they want to hear how we have grown from our experiences. Think about key lessons you have learned during your career. Think about how you have changed your approach as a property manager over time. These make great examples for this question. Share 2-3 ways you have improved as a property manager during your career, and be sure to mention that there is always more learning to do!
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Question 3 of 43
Describe how you motivated a group of people to do something they did not want to do.
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How to Answer
As a manager, you understand what it takes to motivate a group of people! Think about the fun ways you have encouraged people to achieve their goals in the past. This can be at work, on a sports team you have coached, your kids, etc... Have you created a fun contest? Did you have an award for reaching a goal? Or, maybe you simply complimented your staff sharing how much you appreciate their hard work and talents, and that was enough of a push to keep them going. Begin by telling the interviewer who the group of people is (your employees, your kids, little league team, etc...) being sure to include what task the group did not want to do. Next, share how you motivated the group, and wrap it up by sharing how great of an outcome the group had!
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Question 4 of 43
We currently have 10 percent vacancy. How will you try to fill those spots?
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How to Answer
Having a plan is key, and finding the right tenants is essential! Some options include:

- Re-invest in your tenants, so they are word of mouth for you: 'Likes' on Facebook. Bonus or discount for referrals.

- Updated signage in front of buildings.

- Build strategic partnerships in the community for referrals. Example: In a residential property setting, build relationships with realtors, businesses who bring in families from out of town, and prominent moving companies.

Keep your industry in mind, and share 1-2 strategies that you would pursue. Be sure to mention that finding the RIGHT tenants is essential, and your goal would be to fill the space with quality tenants as quickly as possible.

Answer Example
"The challenge, as usual, is balancing quality with quantity. I'd have to identify the profile of the kind of tenant that's the best fit for us. Then I'd develop a marketing plan to get their attention. Who is our ideal tenant, and how can we get our advertisement or promotion in front of their eyes? I've found success in previous projects by using Facebook. They have highly-targeted ads, which helps us make sure that our message is getting in front of the right people. I also create a Facebook page for the building and encourage the current tenants to form a loose community to share interesting news and information. This creates visibility for the kinds of people who live in the property, which naturally attracts the right kind of tenants and screens out the undesirable ones."
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Question 5 of 43
How did you handle a recent situation where the direction from above was unclear and circumstances were changing?
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Question 6 of 43
When have you had contractor disputes? How do you handle them?
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Question 7 of 43
When you believe an unethical issue is occurring, how do you react?
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Question 8 of 43
Describe to me the last property you managed. What did you find to be successful during that period, and what did you find that you or the company did that was unsuccessful?
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Question 9 of 43
Has there been an occasion when you refused to bow to a customer's pressure to 'bend the rules'?
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Question 10 of 43
Rate your management skills on a scale of 1 to 10 with 10 representing excellent management skills. Provide three examples from your past work experiences that demonstrate your selected number is accurate.
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Author of Property Manager Answers and Questions

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 03/27/2014
Last modified on: 08/30/2018

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Question 11 of 43
What was the most challenging space you've had to lease in the past? What made it a challenge?
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Question 12 of 43
What is the most challenging thing about being a manager?
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Question 13 of 43
What action would you take if you joined the company?
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Question 14 of 43
Describe a scenario where you had to balance competing customer demands with project constraints. How did you ensure customer satisfaction while maintaining the goals of the project?
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Question 15 of 43
What methods have you found successful in determining the priorities when you start in a new facility?
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Question 16 of 43
Give me your best talent or skill that makes you a great property manager?
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Question 17 of 43
What is your definition of empowerment?
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Question 18 of 43
Describe a recent project where you were responsible for managing multiple people or teams. What were some of the key challenges and how did you handle those challenges?
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Question 19 of 43
Tell me about a time when you experienced a major change to your normal work practices. How did you handle it?
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Question 20 of 43
Describe the work environment or culture and its management style in which you have experienced the most success.
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Question 21 of 43
What process have you used to screen potential tenants in the past? Go through the process you had with me.
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Question 22 of 43
What do you know about our organization?
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Question 23 of 43
Tell me about a time when you influenced the outcome of a project by taking a leadership role.
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Question 24 of 43
If I were to interview the people who have reported to you in the past, how would they describe your management style?
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Question 25 of 43
Tell us about an innovative idea/change that you implemented. Was it or was it not successful?
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Question 26 of 43
Describe a time when you implemented a new idea without being asked or pursued a new opportunity that could improve the building.
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Question 27 of 43
Describe a time when you had to balance quality management with a challenged project schedule.
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Question 28 of 43
How do you perform when others need your guidance in a building crisis?
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Question 29 of 43
Tell me about a time when you had to deal with conflict on the job.
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Question 30 of 43
What is the largest building, space, that you have managed?
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Question 31 of 43
Describe a situation when you were able to have a positive influence on the actions of others.
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Question 32 of 43
Tell me about a time when you were particularly effective on prioritizing tasks and completing a project on schedule.
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Question 33 of 43
Have you ever discontinued service with a vendor or contractor? How did it go?
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Question 34 of 43
How long would it take you to make a meaningful contribution to our property?
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Question 35 of 43
Why are you looking for a new job?
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Question 36 of 43
What job duties would you like to avoid if at all possible?
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Question 37 of 43
What do you do when priorities change quickly? Give one example of when this happened.
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Question 38 of 43
How do you reward employees?
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Question 39 of 43
What experience do you have handling tenants?
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Question 40 of 43
What is the salary that you expect?
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Question 41 of 43
What is your definition of Quality Assurance (QA), and who should be responsible for QA?
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Question 42 of 43
Why do you want to become property manager of this building?
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Question 43 of 43
What sort of marketing objectives did your past property employ? Which marketing initiaves did you create and start? Were they successful?
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About Property Manager

August 18th, 2017

Property managers are responsible for overseeing the everyday activities of different types of properties, from large apartment complexes to smaller solo family homes. Their exact responsibilities vary depending on the type and size of property they are managing as well as their contract. In general, property managers find and screen tenants, handle leases, collect and adjust rent, deal with complaints, handle maintenance and repairs and supervise other employees.
There are no minimum qualification requirements to become a property manager. You would, however, need to have some experience in this field. Property managers must have good leadership, organizational and management skills and an eye for details. They must be proactive in managing the property so they can thwart problems before they occur.
Prospective employers will want to know more about your work experience in this field. What kind of property did you manage? How large was it? How many residents did you have to deal with and how many employees? What makes you the right candidate for this role? You can find several more questions that are usually asked at property manager interviews when you go to Mock Questions.

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