Hotel Manager Mock Interview

To help you prepare for your Hotel Manager interview, here are 34 interview questions and answer examples.

Hotel Manager was written by and updated on October 5th, 2021. Learn more here.

Question 1 of 34

Describe for me your ability to multitask.

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List of 34 Hotel Manager Interview Questions & Answers

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  1. 1.

    Describe for me your ability to multitask.

  2. 2.

    There may be a time when our hotel manager will need to represent us to the public. Talk about your public relations experience.

  3. 3.

    Can you handle employee training responsibilities?

  4. 4.

    Having great hotel amenities can make a guest's stay even better. What are some provisions you might put in a room to enhance guest experience?

  5. 5.

    This position requires you to work with online travel shopping companies like Expedia. How familiar are you with working with these kind of third-party partners?

  6. 6.

    The position of hotel manager requires a knowledge of both front and back of the house. Share with me your exposure to both areas?

  7. 7.

    At this hotel chain, we tend to promote from within the company. What is the next progression you would like to see in your hospitality career?

  8. 8.

    What was your first position in the hotel industry?

  9. 9.

    Each day in your position as a hotel manager, you will receive reports on performance. What is the best indicator if a hotel is doing well?

  10. 10.

    A hotel manager must ensure every detail is perfect for their guests. How do you maintain keen attention to detail?

  11. 11.

    The hotel manager is responsible for hiring and firing decisions. Share with me any experience you have in this area.

  12. 12.

    This position requires a background check and drug screen. Do you have any concerns with this policy?

  13. 13.

    A hotel manager has to know how to lead others. Describe your leadership philosophy.

  14. 14.

    How would you handle a situation where the hotel was overbooked and a guest had to be turned away?

  15. 15.

    We are in the process of setting up second interviews. Is there a time that works best for you?

  16. 16.

    What do you like the most about the hotel industry?

  17. 17.

    How often do you stay at other hotels, and what have your experiences been like?

  18. 18.

    What are three qualities you look for in a hotel that will make you say, this is a nice hotel?

  19. 19.

    Our Hotel Manager must show a willingness to listen to the customer. Share with me your ability to do so. What are some ways you have learned to listen to a guest?

  20. 20.

    Tell me a few things you know about our hotel.

  21. 21.

    Hotel staff often reflect the characteristics of their leader. Talk about your leadership characteristics and how you set the tone for your team.

  22. 22.

    How would you handle a noisy hotel guest?

  23. 23.

    Loss prevention is part of your responsibility as a hotel manager. What measures do you put in place to prevent theft?

  24. 24.

    What are your salary expectations?

  25. 25.

    Safety is an important issue for guests and employees. What might you do if you encountered an unsafe condition in the hotel?

  26. 26.

    Have you ever been in an emergency situation involving a hotel guest?

  27. 27.

    What kind of benefits package are you looking for?

  28. 28.

    What is your best customer service skill?

  29. 29.

    Part of your responsibility as a hotel manager is cost control. Share a time when you made a positive impact on the bottom line.

  30. 30.

    Our hotel facility includes an extensive food and beverage outlet. What experience do you have in food and beverage management?

  31. 31.

    This position will require you to work nights and weekends. What is your availability?

  32. 32.

    Diligent building management is an important part of protecting our hotel's profit margins. Share your experience in helping to maintain building efficiencies.

  33. 33.

    The hotel works with a Point of Sale (POS) system to process payments. Share with me your experience in this area.

  34. 34.

    Every hotel guest has a right to privacy. What steps might you take to ensure they have privacy?